Hello everyone, I’m looking for a cruise line that stops in BARCEELONA and can go to the BARCELONA Aquarium to buy a magnet. I bought one for my 9-year-old grandson, but unfortunately, his dad dropped it, and the boy is sad because it was his grandfather’s. So if someone could buy another one, it’s around 4 €, and I’ll cover the shipping costs. I’ve attached a photo of the model. Thank you so much! Best regards, Patrick

Hi everyone, Actually, the stopover is Zeebrugge, of course, but my destination is Bruges. I’ll go from the ship to Bruges by the bus provided by the cruise line (CFC), and I’d like to know exactly where the bus drops us off (I assume it’s south of the city, but I really don’t know). Since walking isn’t always easy for me, this will help me plan my routes a bit in advance. Thanks in advance!

Good evening, cruise friends! I’m planning my Japan cruise with Costa.

Is it more worthwhile to book excursions before departure? With MSC, yes, because you save 15%, but what about with Costa?

For those who’ve already done this cruise, do you have any tips or recommendations, please? We’re staying 1.5 days before and 3 days after in Hong Kong. Thanks in advance! Chantal Ports of call: Hong Kong - Keelung (Taiwan) - Japan (Naha - Kagoshima - Tokyo - Kobe - Nagasaki) - Busan (South Korea) - Hong Kong

Hi everyone on the cruising forum,

I’m looking to get in touch with someone who’s been on an Arctic Cruise aboard the ship POLARFRONT, operated by the French company "LATITUDE BLANCHE", for some info.

https://www.latitudeblanche.com/voyages-grandnord-polarfront/

I already posted a similar message here 2-3 months ago, and it mysteriously disappeared... ??

Hoping for a response this time.

Best to all,

Puma2A

...

Thoughts for the cruisers currently in the UAE...

Apparently MSC has kept its ship docked in Dubai for now...

Hi everyone, I’m leaving at the end of March 2026 with 8 friends to celebrate an event on the MSC World Europa. I’ve been cruising for over 20 years with all kinds of companies and under many skies, but I’ve never traveled on a ship this size (6,800 people), and some specific info about this ship would be really helpful. So, to those who’ve been on this boat before—thanks in advance! SHOWS: Is it true that you have to book the evening show?... Just to secure a spot, or is it an internal rule? THE SPA: Are the saunas and hammams mixed-gender? Are there several of them? Which pools are available? SPORTS: Are there any “spaces” where ball sports like volleyball or basketball can be played? Finally, is the management of passengers flexible and friendly, or quite strict? Thanks! Happy cruising. Francis.

Hi there,

Has anyone here taken the cruise to the Marquesas Islands in French Polynesia with the cruise line Aranui?

I’ve just returned from a cruise on the COSTA DELIZIOSA and wanted to share my thoughts for anyone considering this cruise line.

**Boarding in VENICE:** AVOID – it took a total of 3 hours before we could finally board!

**CABINS:** Our group had booked cabins with portholes. These were on the first deck, around cabins 1230 to 1257, and they were fine—no complaints. BUT some of us had cabins in the 13xx range, and that was a completely different story. These were right next to the engines, with an UNBEARABLE noise level!!! Those guests had to fight to get their cabins changed. One couple, after two days of hassle and endless discussions, finally got a balcony cabin. However, another couple was DOWNGRADED to a tiny INTERIOR CABIN—even though they had originally booked a porthole cabin!

COSTA clearly doesn’t care about its customers. Of course, these guests are still pursuing compensation, but their cruise was ruined.

Now, let’s talk about meals, the MY DRINK package, and the shows.

**Self-service meals:** NOT GREAT AT ALL. The buffets were chaotic—no pizza buffets like on MSC (because if you want pizza, you have to pay for it!). No pasta buffets either, unlike MSC.

**Restaurant meals:** Overall, they were okay, but whatever you do, don’t order the "3 Chefs" dishes—you’ll be very disappointed! And if you dine at the 3 Chefs restaurant, the menu costs 59 €!

**MY DRINK package:** In theory, ALL DRINKS ARE INCLUDED except for certain alcohols. They leave a large bottle of mineral water in your cabin, but if you drink it, they charge you for it despite the package. And on top of that, you’re only allowed 7 small bottles of water, while the number of alcoholic or non-alcoholic cocktails is unlimited?????

**SHOWS:** HUGE DISAPPOINTMENT! They only lasted half an hour, with no elaborate costumes, no real choreography—just one or two singers or a juggler on stage performing the entire evening’s show.

And the sound system? UNBEARABLE—so loud!

We had dinner during the second seating—which we really didn’t appreciate—and since meals ended at 10:30 PM, we’d look for a quiet spot afterward, but there wasn’t one! Music was blasting everywhere, and it was WAY too loud!

Another issue: The satisfaction survey. **Would you recommend COSTA to your friends and family?** Then the presenter gives you this whole speech about how the staff works 24/7 and that if you say you’re not satisfied, you’re punishing the hardworking crew. It’s emotional blackmail—unbelievable!!!

The staff, though, was absolutely lovely—housekeeping, waiters, everyone was so kind!

**Final verdict:** NEVER AGAIN with COSTA. For them, it’s all about MAXIMIZING PROFITS. If I ever go on another cruise, it’ll be with MSC or another line.

Hi, Do you know any companies or individuals offering day excursions for cruise passengers who disembark in the morning and have to wait for their evening flight, with luggage? Thanks in advance

Hello, I’m going on an MSC Norway cruise in May, and I’m a bit lost when it comes to choosing excursions 😅 Here’s my itinerary: Hamburg, Ålesund, Honningsvåg, Tromsø, Trondheim, Molde Fjord, Bergen, Hamburg. I’m looking for advice and opinions: must-see places, and is it possible to organize excursions independently from the cruise line (there are 4 of us)? All your experiences would be super helpful 😊 Thanks in advance

Hi there,

To celebrate an anniversary, we’re dreaming of a truly amazing luxury cruise where we’d be pampered.

We’ve already traveled in the Yacht Club on MSC. It was fantastic, especially since it was in the fjords.

But do you have any other cruise lines to recommend?

Hi, I couldn’t find it in the existing discussions, but I thought there was a bus from the cruise port to a beach in Olbia—does anyone have any info? We’ll be there on a stopover and only have a few hours. Thanks for your help!

Provence04

If you're traveling on the Costa Diadema from October 17th to 28th, 2026 to Lisbon, we can meet up for a drink. Share our cruising experiences, an excursion, a table...

Hello, We’ll be sailing on the Renaissance with CFC to southern Norway from July 4 to 11, 2026, departing from Dunkirk (the cruise was booked through "Planète Croisière"). When entering some personal details or pre-selecting options on the CFC website, I’m wondering about the "optional" categories for drinks and WiFi. I’m actually a bit surprised by these extra charges, as we weren’t used to them on other cruises (Australis in Patagonia; Hurtigruten’s Coastal Express in Norway and Alaska; Rivages du Monde in the Arctic or on the Douro River; a Nile river cruise in Egypt), where we sometimes had access to basic drinks at meals and free WiFi when near land. Anyway, for those who’ve already taken a CFC cruise on the Renaissance, could you share some advice? Specifically about the most basic drink package, called "Fraîcheur" (238 € for two), which doesn’t seem to be described anywhere. The "Premium" package seems excessive (490 € for two for the week) for light drinkers. As for WiFi, it’s 10 € per day per person. While I find that price acceptable for parking our car in Dunkirk, it feels overpriced here (especially since it was free on the Nordlys "Coastal Express" just 3 or 4 years ago). So, I’d love to hear from experienced cruisers who’ve been on this ship! Looking forward to seeing the excursion prices, which should be available soon! 😐

Thanks in advance!

Hi there, we’re planning an Adriatic cruise in September 2025 on CFC’s Renaissance ship—we’ve already sailed with them four times. For this new cruise, when entering passenger details, we’re asked to check the box “I have taken out insurance,” which is the first time this has been required. For recent sailings on the CFC Renaissance, did they ask you for an insurance certificate? Thanks

Hi there, We’re joining an MSC Preziosa cruise in early July from Hamburg via Iceland. The MSC shore excursions are way overpriced, so we’d like to book through Get Your Guide or Tripadvisor. Even though we’re seasoned travelers, this is our first cruise, and we’re not sure about docking durations, arrival ports, disembarkation times, or how far excursion meeting points are from the ship... It’s a bit tricky to plan visits outside the cruise line’s options while making sure we’re back on board in time. Any advice? Thanks for your tips! Danielle

Hi there,

We’ve booked the CFC Viking Legends cruise (departing on 03/31/25), and the excursions have just been posted on the CFC website. What a disappointment... Stop in Copenhagen: 2 excursions offered, one of which includes +1.5 hours of walking Stop in Oslo: 2 excursions, one of which is a hike Stop in Sandnes (Stavanger): 2 excursions, one of which is a hike Lysekil (Sweden): 1 excursion, same as in Kristiansand and Zeebrugge.

We hesitated to book without knowing the excursions in advance, but the itinerary interested us. We were expecting more options for excursions... Since the ship leaves the day before from Zeebrugge, let’s hope there’s still space for the excursions. I’ll share our experience after we return from this first CFC discovery. MUM49

Hi there! Celebrity is venturing into river cruises and will have 5 boats built at the Saint-Nazaire shipyards. Mich74

Hello,

My family and I (2 adults and a 6-year-old girl) are going on a cruise in January to the islands of Aruba, Bonaire, and Curaçao. We’re departing from Guadeloupe, where we live. This is a first for me because personally, I’m not a fan of this kind of trip (I prefer traveling on foot with a backpack, but I want to make my family happy 😉). I’m used to planning my trips from A to Z, so it’s unthinkable for me to take the excursions offered by the cruise line (too crowded and too expensive). I’ve already sent a few requests to car rental companies on these islands, but if you have any contacts or great tips, I’d love to hear them! 🙂 I’m also wondering what itineraries to do during these short days ashore? Which places or activities shouldn’t be missed? (Preferably nature, culture, no shopping—unless it’s local crafts worth the detour!)

Anyway, I’m open to all your advice

Thanks so much!

Hello everyone, So happy to be back on this Forum! We’re heading off on another cruise—our 7th—after a 5-year break... We’ll be leaving from Venice on April 26th with stops in Kotor, Mykonos, Santorini, and Ancona. Could you help me plan the stops by sharing tips, tricks, and advice? For those who already know me, you know we prefer not to take the cruise line’s excursions but instead organize everything ourselves. Thanks in advance to everyone, and looking forward to chatting with you all!

Hello,

We (a family of two adults and two kids) are going on our first cruise this August on the Costa Esmeralda. To make sure everything goes smoothly, I booked a suite. I have a few questions to prepare well and I’m definitely open to any tips.

I read that a restaurant is reserved, specifically the Bellavista. What confused me a bit is that I saw others mention the Panama. I’m pretty sure it’s the Bellavista, especially after checking the ship’s layout.

About this restaurant: - Is it accessible on embarkation day, say around 1:30 PM? - Same question for when we return from excursions around 1:30 PM

I’ve done my research otherwise, but I’m still open to any advice.

Thanks in advance to all cruisers who take the time to reply.

On August 10 in Havre St. Pierre, I booked the boat "Capitaine Richard" from 9:15 AM to 5:00 PM with a capacity of 10 passengers. We are two and are offering the remaining spots. The price to pay on-site is CAD 120 per person if there are 8 or 10 passengers, and CAD 140 if there are 6 passengers. Drinks and lunch are not included. Capitaine Richard is a very friendly character and has a lot to show us. I think it’ll be a great excursion. I’m offering this first to French-speaking cruisers, but if there aren’t enough, I’ll post on an American site. Please contact me quickly—I have a feeling the other available boat was chartered by Azamara and already seems full...

Hello,

As you may have read or heard—or I’m letting you know now—CFC is merging with Ambassador Cruise Line 😉

I’ve sailed with Ambassador twice already, and honestly, this merger makes total sense! Both companies offer the same type of service (with Ambassador’s English touch), and they generally have similar ships and target the same clientele.

To be honest, I think this is great news! I really hope Ambassador’s influence rubs off on CFC, especially in fixing all the issues I’ve had on Renaissance that I’ve never encountered on Ambassador (food quality, service, cabin problems, etc.).

Leading Ambassador are real cruise enthusiasts—passionate people with a clear marketing direction and a much more professional way of working with travel agents than CFC.

In short, I think this is fantastic news 🙂

Plus, Renaissance will be in the Caribbean next winter, so I assume European cruises will run on Ambience and Ambition. If English doesn’t scare you (too much), and you like the cozy ship vibe with great value for money, check out Ambassador—they’ve got some amazing itineraries! 😉

If you’d like more info on Ambassador, just ask 😉

What do you all think?

Here are a few photos of Ambience

MSC Orchestra cruise from October 11 to 22. 8 travelers, 7 got sick with 2 bedridden for 2 days, no port stops, no restaurants, and a medical center that told us our COVID and flu tests were negative—but in hindsight, without showing us the results. When we got back, we all went to see a French doctor (plus 100 € for the onboard consultation and medication costs), and we’re still sick more than a week later. I’d like to share my experience with other cruisers to see if they’ve been ill too, because I doubt the legitimacy and honesty of MSC’s staff. This was our 5th MSC cruise, and we were disappointed by the drop in restaurant quality and the same old entertainment—same groups at the same bars. I think this’ll be our last MSC cruise, and I’m looking forward to hearing about other companies’ experiences.

Hi there, I’m thinking about taking my first cruise. Has anyone ever booked with Destockage Croisière? I’ve been offered a Mediterranean cruise departing from Marseille for 1,200 € solo in an inside cabin. Does that sound like a fair price? The departure is in April 2026, so pretty soon. It’s with MSC, and the ship is the MSC World Europa 5*. Has anyone traveled on this ship before? If so, I’d love to hear about your experience. Also, if you have any tips to share, I’m all ears. And what about solo cruising in general? I get the feeling most people go as couples or families… will I still enjoy it without feeling too isolated? Are the dining tables shared, etc.? Thanks so much!

We’ve just returned from a cruise that my wife and I will remember—unfortunately, not in a good way. There’s so much to say that I’ll proceed chapter by chapter. Pre-Cruise On January 24th, 2025, I booked through a supposedly attentive cruise agent the repositioning cruise of the CFC Renaissance to the French West Indies, initially departing from Le Havre, then from Dunkirk, on November 1st, 2025. The return flight was included in the price of this trip. From January, right after booking, this adventure got off to a bad start. Used to major cruise lines, I asked my agent to reserve a table for 4 at the "Vatel" restaurant for the second seating, and to link this reservation to the cabin of friends traveling with us. First brush-off: "Ask the maître d’ at the restaurant entrance on the first night."

"To govern is to foresee, and to foresee nothing is to head for disaster," as Émile de Girardin said.

Following this maxim, in February, I started looking for transportation to Le Havre, which was initially the departure port. Then, I asked the travel agent which airport the return flight would land at. I knew flights from Pointe-à-Pitre to Paris served both main Parisian airports. Here, I found myself like a ping-pong ball between the cruise agent and CFC: The cruise agent said, "Ask CFC," and CFC replied, "No, your agent is your intermediary—ask them." It went back and forth like that. Impossible to pre-book the flight that would take us back to our final destination. During the summer, we learned that the departure port was no longer Le Havre but Dunkirk. We canceled our transfers to Le Havre but, of course, lost the cost of the reservations. Meanwhile, we purchased our "Beverage" package—we chose the "Fraîcheur" option, which included all non-alcoholic cocktails, canned sodas, fruit juices, bottled water, and regular coffees. This detail is important for the rest of the story. Every month, I followed up to find out the return airport. Nothing until October 28th (3 days before departure), when CFC finally informed me it was Orly, along with the flight number and time. Of course, on top of booking at full price, I had to arrange my final transfer home. Since I had very little time before the return flight, I had to book an Uber in a rush for the Orly/CDG transfer. Right after, we were told that our first stop in Lisbon—the most anticipated for many cruisers—had been canceled due to a strike at the port of Lisbon and replaced with Vigo, Spain. A completely unremarkable stop—nothing outstanding. As you can see, the prelude was already problematic, yet we’re far from reaching the peak of our disappointments. .......... to be continued soon.

Hi everyone, I really enjoy traveling by boat, and I usually book directly with the cruise line. At the same time, I get a lot of ads for Croisières.fr, which, as a middleman, offers me the same cruises as the cruise lines themselves. I’d love to know if any of you have booked through them before and if everything went smoothly? Thanks!

Hi, we're going on a cruise to Norway departing from Dunkirk and sailing up the coast—can you share some ideas on what to visit? Thanks! Gigi

Hi everyone, In a month, I’m heading to Greenland with Rivages du Monde. My question is: which airport do we fly out of to get to Iceland—Orly or Roissy? Thanks to anyone who’s already traveled with this tour operator for this destination and can let me know. Have a great day

Short version: I booked through Croisières.fr, and everything went smoothly until my order was confirmed. When I requested a date change—due to administrative reasons—the sales rep initially assured me the fee would be 50 € per person, but then demanded 600 € (negotiated down to 338 €), even though the price remained unchanged. On top of that, Paul, the sales rep, was dishonest, claiming that drinks (excluding alcohol) were included and that there were "all-inclusive" packages for alcoholic beverages, which is completely false. All drinks—even water—are charged onboard. I had also requested a cabin with two separate beds to travel with my mother, a request that wasn’t honored, forcing me to sleep on a small couch. To make matters worse, all my emails and calls to customer service were ignored or handled carelessly. While the cruise itself was satisfactory—thanks to Costa for the onboard organization—I recommend booking directly with Costa to avoid these bad surprises with Croisières.fr.

Long version: I booked a cruise for two through Croisières.fr, and the process went perfectly until the final confirmation of my order, which initially reinforced my trust. However, as soon as I requested a change in departure dates—due to a delay in obtaining my mother’s ID card—the situation quickly deteriorated. During this process, Paul, the Croisières.fr sales rep, initially told me that the date-change fee would be only 50 € per person. To my surprise, I was then hit with an exorbitant processing fee of 600 €, which was eventually negotiated down to 338 €. This turnaround was all the more baffling because the new cruise offered was priced exactly the same as the original booking on the website.

The situation worsened when the cruise line later changed the dates for internal reasons at Costa. The new dates didn’t work for us at all, especially because of my mother’s non-reschedulable medical appointment. Despite my flexibility and numerous phone calls and emails, we were forced to accept these new dates against our will. It took a lot of effort to secure another slot, even though we had been accommodating on almost all other dates.

I also noticed other serious shortcomings in Croisières.fr’s sales service. Paul, the sales rep, turned out to be dishonest: he claimed that drinks (excluding alcohol) were included in the ticket price and that there were "all-inclusive" packages for alcoholic beverages. That’s absolutely not true! Without a package, all drinks—even water—are charged onboard. Additionally, I had specifically requested a cabin with two separate beds to travel with my mother. This request wasn’t honored, and I had to make do with a small couch because there was no way to set up two separate beds.

I’m willing to accept rules and constraints if they’re communicated upfront, but these crucial details were never shared with me. What disappoints me the most is how my requests were handled by customer service. None of the emails I sent received a response, and my numerous phone calls were dealt with carelessly and without any consideration. Everything was fine until the order was confirmed, and then suddenly, there was a complete lack of attention and follow-up, leaving a bitter taste.

That said, despite these issues, I was very satisfied with the cruise itself, and I’d like to sincerely thank Costa for their excellent onboard organization. Based on this experience, I strongly advise travelers to book directly with Costa to avoid the bad surprises and lack of follow-up that seem characteristic of Croisières.fr.