Hi everyone,
I just wanted to warn you all after my disastrous trip back on February 28th because of Emirates airline.
Please note that if you need to file a complaint with this airline, wait until you're back home in France or your country of origin.
Here’s what happened to me.
I had booked and paid for seats on the plane for my outbound flight on February 10th from Lyon to Dubai, then Dubai to Bangkok. Despite our reservation, these seats weren’t assigned to us. I spoke to a flight attendant who told me she’d inform Emirates management and advised me to file a complaint once I was at my hotel. So, I did that on the Emirates website to request a refund for the paid seats that weren’t assigned, totaling 34 €.
On February 26th, I tried to check in online for the next day, which was supposed to be my return flight. To my surprise, my husband still had his return ticket, but mine was no longer scheduled. I contacted the airline via chat, and an advisor told me, "Ma’am, you canceled your return flight." I responded, of course, that I hadn’t, and as proof, my husband still had his return ticket. The advisor ended the conversation by insisting I had canceled my flight. I was devastated and in tears, and like most tourists, I only had data and no way to call except via WhatsApp and Messenger. I had to contact my daughters so they could call Emirates to understand and resolve the situation. But nothing worked—they insisted that when I filed my complaint, it was indicated that all my future tickets were canceled. The flight on February 27th was fully booked, so either my husband returns to France alone, or we return together on February 28th, but we’d have to pay 2300 € for both of us.
Despite multiple explanations to Emirates—including that I’m disabled and can’t be alone—they refused to listen or understand. We had to pay 2300 € to get home on February 28th. We also had to extend our hotel stay in Bangkok by one night and change our train for the return on the 28th, totaling 2565 € to get back home.
I’ve since filed requests with Emirates for a refund of the return flight tickets and with my Visa card, but I have little hope of recovering anything.
If anyone here has experienced this situation or has any ideas for a solution, I’d really appreciate your help.
Thanks so much for your valuable support.
Most importantly, remember:
DO NOT FILE A COMPLAINT WITH EMIRATES BEFORE RETURNING FROM YOUR TRIP.
12 similar discussions in English
Hi,
I just had a really bad experience leaving for Thailand with Etihad Airways, along with my partner and her 11-year-old son. We were denied boarding because the child’s passport was invalid (by about 3 days), as it’s indeed required to have 6 months of validity. But come on—just 3 days over! On top of that, we were able to check in online for our round-trip flight (just the flights, no extras), entered our passport numbers and expiry dates, and even had to check in online again 30 hours before departure, where we got our boarding passes without any issues. How is it possible that no one called, warned, or even blocked us online? Instead, they waited to tell us at the airport during baggage check-in. I’ve asked the airline for a full refund of our expenses—do I have any chance? Thanks for your help
Hi everyone,
My girlfriend and I booked our tickets with Saudia Airlines for a trip to Thailand this summer, from July 5th to August 3rd. Given the geopolitical situation in the Middle East, we’re keeping a close eye on the news.
I was wondering if anyone here is in the same situation as us?
• Have you heard anything about possible mass cancellations or if the airline is still maintaining its routes to Asia?
• Are there any travelers who’ve recently returned who could tell us if air corridors have been changed (longer flight times)?
The idea is to know what to expect so we can prepare as best as possible. Thanks for your replies! !
Here’s my account of our trip to Thailand with my partner from November 22 to December 5, 2025.
First off, I’d like to wish all Voyageforum.com users a very happy 2026, full of happiness and amazing discoveries on your travels!
It’s thanks to the tips I gathered on this site that I planned the trip.
We traveled with Malaysia Airlines (the flight price was great, but no movies in French, not even subtitled) because we wanted to explore Kuala Lumpur and visit southern Thailand.
Our departure from Roissy was delayed because the plane had to go through the robotic de-icing trucks—pretty impressive!
After a 12-hour flight, we arrived at the beautiful Kuala Lumpur airport around 7 AM.

Don’t forget to fill out the immigration form requested by Malaysia 3 days before arrival. We left without any issues and took the Klia Ekspress train to KL Sentral station (30 minutes, 10 €). We’d booked accommodation in a tower near the station and had to communicate with the landlord to get the keys. But while we thought there’d be Wi-Fi at the station, there wasn’t—we asked the tourism office, and they said there wasn’t any. We didn’t want to buy a local SIM card since we were leaving the next day. Eventually, we went to a Starbucks to get online, but just as we decided to head to our place, a torrential downpour hit, and we couldn’t find a sidewalk to reach our destination. We went back to the station, took the elevated metro, and finally made it to our landlord and the room on the 45th floor.


Don’t forget to fill out the immigration form requested by Malaysia 3 days before arrival. We left without any issues and took the Klia Ekspress train to KL Sentral station (30 minutes, 10 €). We’d booked accommodation in a tower near the station and had to communicate with the landlord to get the keys. But while we thought there’d be Wi-Fi at the station, there wasn’t—we asked the tourism office, and they said there wasn’t any. We didn’t want to buy a local SIM card since we were leaving the next day. Eventually, we went to a Starbucks to get online, but just as we decided to head to our place, a torrential downpour hit, and we couldn’t find a sidewalk to reach our destination. We went back to the station, took the elevated metro, and finally made it to our landlord and the room on the 45th floor.

Hello,
After 1 night in Khao Sok, I’d like to find a 2 Days 1 Night package on the lake.
After reading a lot, I decided to "break the bank" and treat ourselves to a private tour—mainly to avoid the crowds.
But after contacting several operators, they offer "private tours" that are very expensive (around 700 €), yet in the details, the boats can only leave from the pier at 10 AM like everyone else. (I was hoping to leave much earlier.) The morning program is the same for everyone too (private or not). They drop us off at noon at our floating hotel (I’d chosen Phupha Waree). Free afternoon (swimming or kayaking in front of the hotel). We head back by boat for a 1-hour sunset ride. And the next morning, we leave the hotel at 8 AM to be at the pier by 9:30 AM at the latest—end of the trip.
So basically, we’re paying a lot for a private tour just to do the same thing as everyone else at the same time.
Or maybe I just had bad luck in my search. I contacted Panida Ladi, who’s very popular on forums. We’d agreed on a private tour that matched my request (departure from the pier at 8 AM, very personalized itinerary). We settled on the itinerary and price, she asked for a Wise transfer for a 30% deposit, confirmed receipt of the deposit. Then 30 minutes later, she messaged me to say she was canceling everything because it was impossible to do the requested tour—and promised a quick refund of my deposit.
So here’s my question: Who’s done a *real* private tour on this lake? Who can recommend a reliable agency? Is it even really possible to do a private tour here?
Thanks, PS: My trip is planned for November
So basically, we’re paying a lot for a private tour just to do the same thing as everyone else at the same time.
Or maybe I just had bad luck in my search. I contacted Panida Ladi, who’s very popular on forums. We’d agreed on a private tour that matched my request (departure from the pier at 8 AM, very personalized itinerary). We settled on the itinerary and price, she asked for a Wise transfer for a 30% deposit, confirmed receipt of the deposit. Then 30 minutes later, she messaged me to say she was canceling everything because it was impossible to do the requested tour—and promised a quick refund of my deposit.
So here’s my question: Who’s done a *real* private tour on this lake? Who can recommend a reliable agency? Is it even really possible to do a private tour here?
Thanks, PS: My trip is planned for November
Hi there,
I’m looking for a beach spot within 3 hours max of Bangkok for the end of my trip (January). I know full well I won’t find that postcard-perfect vibe of the more remote islands! But I don’t have a choice. If you’ve got any ideas... no high-rises, obviously not Pattaya, somewhere quiet, swimming possible, a hotel right on the beach (and not too dirty, the beach itself!) I’ve looked at hotels around Ko Samet or, across from it, on the mainland. I spotted the Bann Pae Cabana. But nothing really exciting on either side. New ideas welcome! 🙂
I’m looking for a beach spot within 3 hours max of Bangkok for the end of my trip (January). I know full well I won’t find that postcard-perfect vibe of the more remote islands! But I don’t have a choice. If you’ve got any ideas... no high-rises, obviously not Pattaya, somewhere quiet, swimming possible, a hotel right on the beach (and not too dirty, the beach itself!) I’ve looked at hotels around Ko Samet or, across from it, on the mainland. I spotted the Bann Pae Cabana. But nothing really exciting on either side. New ideas welcome! 🙂
Hi,
I booked flight tickets with Turkish Airlines 15 days ago for a round-trip for 4 people to Thailand in August 2026. On my reservation, I only included my married name, but on my passport, my maiden name appears along with my married name. I only noted one first name—I didn’t include my second or third first name. For my husband and children, I only included their first first name. I called Turkish Airlines a few days ago as a precaution, and they were very helpful, guiding me through the process of adding a comment to request the modification with scanned passports. They confirmed it would be free of charge. Today, I received a response from TK saying I need to buy new tickets with the required changes and then provide them with the new reservation details to be reimbursed for the initially purchased tickets. I called Turkish Airlines again, and they advised me to file a complaint using the initial comment I made. I did that tonight, explaining that I made these requests as a precaution—I fly every year and have never included my maiden name or other first names on my reservations, and it’s never been an issue. Plus, I can’t afford to pay for new tickets since prices have skyrocketed (+1000 € for 4 people).
I’m really worried and anxious about this situation. We’ve been saving for a while to afford this trip, and I hope it gets resolved favorably.
Have any of you experienced similar issues or situations like this? If so, how did it go at the airport?
Thanks in advance for your help
Dear VoyageForum members,
For the past two months, I’ve been checking flight ticket prices to spend 4.5 weeks in Thailand from early July to early August. I’m traveling from Brussels with a young child, so I want to avoid layovers. That’s why I’m only looking at Thai Airways’ website and only choosing direct flights.
At the end of August, I saw tickets for 955 € per person. On October 1st, they were 1,225 €. Today (October 22nd), the price is the same as on October 1st. (Same dates: Departure: July 4th, Return: August 7th.)
My question is: Is it possible these prices will drop significantly in the coming months?
Note: I clear my browser cache before every search, which I always do during the week and in the evening. This time, I also checked with my work computer, which has a VPN. So, the price isn’t influenced by cookies.
Thanks in advance for your feedback and tips.
Damien
For the past two months, I’ve been checking flight ticket prices to spend 4.5 weeks in Thailand from early July to early August. I’m traveling from Brussels with a young child, so I want to avoid layovers. That’s why I’m only looking at Thai Airways’ website and only choosing direct flights.
At the end of August, I saw tickets for 955 € per person. On October 1st, they were 1,225 €. Today (October 22nd), the price is the same as on October 1st. (Same dates: Departure: July 4th, Return: August 7th.)
My question is: Is it possible these prices will drop significantly in the coming months?
Note: I clear my browser cache before every search, which I always do during the week and in the evening. This time, I also checked with my work computer, which has a VPN. So, the price isn’t influenced by cookies.
Thanks in advance for your feedback and tips.
Damien
Hi there,
I just got back to France and realized I don’t have a stamp in my French passport. Is it normal that at Suvarnabhumi Airport customs didn’t stamp my passport?
I’m really worried because I have to go back in a month and I don’t know what to expect when I arrive at Thai customs. I’m afraid of the consequences, like a fine or worse—being blacklisted from entering Thailand.
Has anyone else had this happen? And if it’s not normal, what can I do to avoid any problems?

Time flies: here we are already presenting our tenth travel journal to VoyageForum’s readers!
We discovered Thailand about a dozen years ago, and it quickly became addictive for us. It’s only fair to say that this country stands out from many—if not most—thanks to an extraordinary combination of qualities: a generally smiling, laid-back, and friendly people; a territory dotted with natural beauties of exotic exuberance; a substantial selection of dishes, each more delicious than the last; and an obvious ease in making yourself understood and finding help to organize your activities.
Over the years, it’s been tough to keep things fresh, to continue sparking readers’ interest—and who knows, maybe even enthusiasm. We’re going to try to rise to that challenge.
After revisiting or introducing you to over 120 temples in Thailand, this year Joel and Françoise want to reveal a "Thailand Naturally."
Both in well-known areas and others that are more off the beaten path.
By "natural," we first mean nature itself, with its stunning sites and landscapes. But it’s also about places where Thais love to stroll with family and friends. Sometimes it’s just faces, glances, moments of life, or ceremonies captured on the spot. For the ladies, there’ll certainly be flowers to admire along the way. Uh... for the gentlemen too, who appreciate them (the flowers)... oh, and also for the gentlemen who appreciate gentlemen who appreciate flowers. And even for the ladies who don’t appreciate gentlemen. Alright, let’s go wild—on top of all that, we’ll still include a few places of worship. No matter how hard we try to resist, there’s always someone or something pulling us toward temples. The ever-vibrant popular devotion encourages us, and we never regret it.
To do this, we’ll lead you through six provinces or regions that will reveal themselves as the story unfolds, letting you enjoy the thrill of discovery. Even if we’ve mentioned some of them in previous years, this time it’ll all be new. For a more complete picture of any province we’ve already covered, readers can check out our past travel journals—just click on our username Jojoone1 to see what we’ve published.
One last note before we begin: we’re sticking to our tastes, our preferences, and what brings us joy. We just really wanted to show you multiple facets of the country’s interior—we’ll see if we pull it off...
For a few years now, it’s become obvious that the typical tourist in Thailand is increasingly "mimile"—I see it every day.
The issue is that Thais know how to adapt and are offering more and more things that appeal to this kind of crowd. That’s why we’re seeing more and more pizzerias and burger joints... Even hotels are proudly displaying up to 5 stars for places that barely deserve 3 by European standards, and this "working-class" crowd is over the moon, totally buying into it!
In short, travelers looking to discover other civilizations and cultures might end up pretty disappointed.
On my flight from Chiang Rai (CEI) to Krabi (KBV) via Bangkok (DMK), I took two connecting flights: the first with Nok Air and the second with AirAsia, with a layover of about 1 hour and 10 minutes. Just enough time to grab my backpack and check in—basically a quick sprint through the airport...
Everything went smoothly, but at DMK, the AirAsia flight was 30 minutes late...
Once comfortably seated in the departure lounge, I checked my passport and boarding passes and realized Nok Air had weighed my checked backpack at 8 kg, but when it arrived at DMK, AirAsia had weighed it at 10 kg! So, my bag supposedly gained 2 kg after just 1 hour and 10 minutes of flight...??? 😮
Nok Air offers 15 kg of baggage for free, while AirAsia offers nothing—you have to buy 15 kg (300 baht) when purchasing your ticket or pay 900 baht at the counter for the same allowance. Excess baggage costs 400 baht per additional kg.
Low-cost airlines worldwide (and even major carriers) are eyeing baggage weight—having paid for it with Corsair before—but these "extra" 2 kg that magically appeared are still worth pointing out. My bag weighed 7.8 kg when leaving YUL (Air China), and it’s a 35L backpack that also weighed 8 kg on the way back.
So, be careful...
"😎😎"
Nok Air offers 15 kg of baggage for free, while AirAsia offers nothing—you have to buy 15 kg (300 baht) when purchasing your ticket or pay 900 baht at the counter for the same allowance. Excess baggage costs 400 baht per additional kg.
Low-cost airlines worldwide (and even major carriers) are eyeing baggage weight—having paid for it with Corsair before—but these "extra" 2 kg that magically appeared are still worth pointing out. My bag weighed 7.8 kg when leaving YUL (Air China), and it’s a 35L backpack that also weighed 8 kg on the way back.
So, be careful...
"😎😎"











