Hello,

I applied for a passport renewal at the beginning of November, and my town hall told me it would take about a month to get it. However, I still haven’t received it, and it’s been over a month now. When I checked the ANTS website to track my passport application, I saw that its status changed to "In production" on November 27th. Today is December 18th, and I still haven’t heard anything about receiving it, even though I’ve read everywhere that once the status is "In production," it usually takes about a week to get the passport. I’m starting to worry about not having received it yet...

Do you know what the current processing time is after it reaches "In production" in 2025? Is there a risk that the passport was made but lost in transit?

I’m concerned because I have a trip planned for 2026—admittedly not until April, so there’s still time in theory—but my application seems to be stuck.

Either way, I’ll contact the town hall soon, though I don’t think they’ll have more information...

Thanks, Have a good evening

Gosuslugi / Госуслуги is the Russian administrative portal. EBS / ЕБС is the unified biometric system.

Since 2025, foreigners (residents or not) must have a biometric profile in addition to a Gosuslugi profile to obtain SIM cards and open a bank account.

Administrative services are mostly centralized in MFCs, МФЦ (Multi-Functional Center), nicknamed "My Documents" Мои документы.

A non-resident foreigner can register with the pension fund, which provides a social security number, SNILS / СНИЛС. To do this, you must present your passport and a notarized translation at an MFC. The SNILS can be issued on the spot or within a maximum of five days. If not issued immediately, you receive a receipt, and the deadline is communicated by the administrative agent. You return to the MFC after the deadline to collect the certificate with the SNILS.

Once the SNILS is obtained, you revisit an MFC counter to register on the Gosuslugi portal. You must present your passport and notarized translation again, along with a phone number and email. The Gosuslugi portal authenticates users with three pieces of data: SNILS, email or phone number, and password. The agent creates the profile and completes the initial email and SMS confirmations on your phone.

After the Gosuslugi profile is active, you register on the biometric portal. If last year’s law centralization measures are fully implemented, you can do this at any MFC; otherwise, you go to a SBERBANK (or VTB) branch. Again, as always for foreigners, you must present your passport with its translation and show your open Gosuslugi profile on your phone. The employee records your voice (reading a series of numbers) and takes a photo of your face.

After that, you can go to a telecom agency to buy a SIM card. The staff will take your passport details with the translation and your Gosuslugi profile info. Then, they’ll take a photo with their webcam, which is verified by the online EBS biometric portal. However, procedures may vary depending on the provider (Megafon, MTS, Beeline), and some employees may not be familiar with the process.

Potential delays can be caused by network maintenance or slowdowns due to peaks in administrative activity.

I’ll illustrate this process as I experienced it in February and April 2025 in the next post. Just need to gather the photos I took on the spot.

Hi, My passport is valid until February 2026. I’d like to book a flight to Rwanda for September, but they require a passport valid for 6 months after entry—which mine won’t be. It takes me a month and a half to get a new passport, and I’d like to buy my ticket now with my current passport. What’s the solution? Thanks for your help! Daniel

Hi, I just had a really bad experience leaving for Thailand with Etihad Airways, along with my partner and her 11-year-old son. We were denied boarding because the child’s passport was invalid (by about 3 days), as it’s indeed required to have 6 months of validity. But come on—just 3 days over! On top of that, we were able to check in online for our round-trip flight (just the flights, no extras), entered our passport numbers and expiry dates, and even had to check in online again 30 hours before departure, where we got our boarding passes without any issues. How is it possible that no one called, warned, or even blocked us online? Instead, they waited to tell us at the airport during baggage check-in. I’ve asked the airline for a full refund of our expenses—do I have any chance? Thanks for your help

Hi there,

I’m filling out a visa application for Thailand on the official thaievisa site, and I’m unsure about my second first name on my passport, which I need to enter in the online form: Jean-François. The site doesn’t accept hyphens or "ç"

I assume the site will accept "Jean Francois" as my "middle name," but I’d like to be sure this won’t lead to my visa being rejected...

Thanks for your feedback! :) Olivier

Hi there,

I’m planning to apply for my UK ETA soon and I’d like to know if I need to have a digital ID photo ready already or if the British government’s app takes a photo of us.

I read that the app will ask us to scan our face and take a photo, but on the official site, they just say to have a digital photo available.

So to avoid paying a photographer for nothing, has anyone already applied for their ETA using the app?

Thanks in advance

Hi there, We’re planning our trip and want to spend 3 MONTHS in Madagascar, but we’re getting really conflicting info about visas. Apparently, it’s not possible to get one at the airport. We contacted the consulate in Marseille… and they don’t know either. The phone number for the embassy in Paris is no longer in service… Anyway… help! If anyone’s gotten a 3-month visa, could you shed some light on this for us? Thanks so much.

Hi everyone, I’m reaching out to the community with a quick question. I’m leaving for the United States soon and don’t have time to renew my passport. However, there are some pretty visible ink stains on the edges of the pages, but the page with my identity info is completely clean. Do you think I’ll be able to enter the United States without any issues? Thanks in advance for your replies! Have a great day!

Hi, I’m traveling to Mauritius with my kids from Réunion. My kids only have national ID cards that still show our old address in mainland France. What do we need to show at the airport as proof of residence in Réunion to travel with just an ID card?

Thanks—this is pretty urgent since we leave next week!

Hi there, I just got back to France and realized I don’t have a stamp in my French passport. Is it normal that at Suvarnabhumi Airport customs didn’t stamp my passport? I’m really worried because I have to go back in a month and I don’t know what to expect when I arrive at Thai customs. I’m afraid of the consequences, like a fine or worse—being blacklisted from entering Thailand. Has anyone else had this happen? And if it’s not normal, what can I do to avoid any problems?

Hi everyone, is there anyone sure about this topic? I’ve heard two different things. I’m leaving for Thailand on March 2nd and returning to France on March 30th, and my passport expires on September 25th. When I look at the rule that says the passport must be valid for more than 6 months upon entry, I’m good until March 25th, but on the way out, I’ll be 2 days short of the full 6 months (5 days early, to be precise).

Most people tell me it’s okay because it’s the entry date that counts, and even ChatGPT confirmed that for me. But some say no, it’s the return date that matters. So I called Qatar Airways, and even there, I got two different answers—one person said no, it’s the return date, and another said it’s fine for them. I’m not sure they fully understood what I was asking, and since I’m not in Paris, I can’t go in person either...

Just to be safe, I applied for a passport renewal at the town hall. They told me it would take 4 to 6 weeks, and I applied on January 14th, leaving on March 2nd, which is 6 and a half weeks. On the ANTS tracking, it’s been marked as "in production" since January 17th...

So, are there any experts on this topic out there? Either about whether boarding is allowed with the old passport or about the usual timeline for receiving a new passport... Am I wrong to worry in either case?

Thanks to those who reply!

Hi everyone, could someone clarify a doubt for me? Here's the thing: my passport expires on 25/09, and I want to go to Thailand from 03/3 to 30/3. So, on the day of departure, it will be 6 months and 22 days before the passport's expiry date.

...So, for entry into Thailand, will there be a problem? Apparently not, but I'm not sure. And for the return, since it will exceed the expiry date by 5 days, should I be careful with the layover outside Europe due to the 6-month passport validity rule? For safety, should I choose a European layover to avoid the 6-month passport issue?

I understood that what matters is that on the date of entry into Thailand, the passport must be valid for more than 6 months, and it will be exactly 6 months and 23 days.

However, for the return to France, I leave on 30/03, which is 5 months and 25 days (just 5 days short).

I heard that they don’t check it, and if I have a layover in Doha, for example, where the 6-month rule applies, as long as I stay in the transit area and don’t go through immigration, there shouldn’t be a problem either.

But I’m not sure about anything—even ChatGPT tells me there’s no issue...

Is there an expert on this topic on this forum? Thanks in advance!

Hi,

I’m leaving for Morocco on 18/10 with my wife and daughter. I’ll be returning to France on 25/10. My daughter’s passport expires on 30/11, which is less than 90 days before we return to France.

Can I still travel to Morocco with my daughter?

Thanks

Hello, We’re traveling as a family to China this summer, from late July to late August. However, my kids’ passports expire at the end of January 2026, which means they’ll have about 5 months of validity left after our departure. Many travel agencies recommend having more than 6 months of validity! I haven’t found any official information about this requirement. As a precaution, the best thing would be to renew them, but before I realized this, I bought domestic flight tickets using their current passport numbers. I’m worried these tickets might no longer be valid... Thanks for your help if you have any info on this topic.

Hi, I’m planning a trip to Thailand from April 1st to 24th. I’m flying with Qatar Airways. My passport is valid until October 7th, 2025. My question: For entry into Thailand, my passport is valid for more than 6 months (6 months and 6 days). For my exit, my passport’s validity will be 5 months and 14 days. Do I need to renew my passport, or is it okay? Thanks for your answers!

Hi there,

I’m leaving for Japan in a few weeks. I just noticed my passport has an ink stain on the signature page. Could this cause any issues?

Salam Aleykoum/Hello everyone

I need help renewing my passport as well as those of my wife and children. I can't reach the consulate for my district (Besançon).

I already have my biometric Algerian passport, but it expired in March 2024. Do I need to provide a 12S form for passport renewal? If so, what documents are required for the 12S?

Thanks for your help

Hi, I was signing my passport at home and the ink bled a little—could this cause any issues? I’m kinda freaking out here, thanks. https://image.noelshack.com/fichiers/2025/25/6/1750538225-img-1731.jpeg

Hi there. I had a simple question, please? My 10-year-old son’s French passport expired a month ago, and I just realized it. We’re supposed to leave for Morocco by car on June 30th, taking the ferry from Algeciras. I applied for his passport renewal today, but it won’t be ready for at least 2 months.

Can he enter Morocco with his expired passport? For the return trip, I’ll already have his valid passport.

Thanks for your help—I’m really in a bind here.

Hi,

I’m going to a youth association this summer. They’re asking for the passport number of each participant. Is this normal? Apparently, it’s for the authorities.

Thanks!

Mathieu

I got approval for my visa on May 16th. There’s a new provider handling passport delivery now, but when I submitted my application online, it was a different one—I’d already paid for delivery with them. Specifically, it was CSRA FRANCE SARL, 3-5 rue St Georges in Paris. I’d like to get a refund for that delivery, but there’s no way to reach the embassy, and I don’t have a phone number or email address to contact them. Has anyone else found themselves in the same situation? Thanks in advance! Martinette 34

Hi, I’m traveling to Mauritius and my ticket has my married name. My passport, however, lists both my maiden name and my married name. Will this cause any issues at the airport?

Hi everyone.

I’m here to share a really reassuring experience about boarding a flight from France to Guadeloupe without an ID card or passport.

Yesterday, I met up with my friend at her place around 4:00 PM. She told me to leave my bag in my car while we ran an errand because “nothing ever happens here.”

When we got back at 8:00 PM, my car window was smashed, and my bag was stolen. In a panic about forgetting something for the trip, I’d left my whole life in that bag—ID card, passport, driver’s license, health insurance card—total meltdown. It was 8:00 PM, and our flight was at 10:00 AM the next day.

We’re on the plane right now, and I’ll tell you exactly what we did.

At 8:30 PM, we went to the police station. No one was there, but there was a number to call for night emergencies. They sent a team to take our statement. We explained that clothes weren’t the issue but that we had a flight the next day. They initially said they couldn’t file the theft report until the next morning. We pleaded a little, and they finally opened the station for us. They gave us the forms for reporting a stolen passport and ID card.

These documents are called either: *"Receipt for theft report"* *"Theft report"*

Even before we finished, we started researching online to see if this paperwork would be enough. The info we found on this forum (from 2014) and what was clearly stated on the Air Caraïbes website totally crushed us. It seemed like it was completely hopeless. Only one person said it depended on the mood of the staff we’d encounter at the airport.

Awful night, total despair.

We arrived at the airport at 6:30 AM for a 10:20 AM boarding. We went to the Air Caraïbes baggage drop-off way too early to talk to someone. We explained the problem to the first woman we saw.

She immediately reassured us that we’d be able to fly. Basically, if you have the police or gendarmerie document for the theft or loss, it’s 100% okay. No issues with that.

We had to fill out a first form swearing we were telling the truth about our checked baggage, then a second one for customs after our carry-on bags were inspected.

Didn’t report the theft or loss before arriving at the airport? No problem—there’s an office in the airport that handles that. Basically, we didn’t *have* to go to the police station.

The only really important thing is to arrive *very* early to have time to sort everything out. If you show up at customs or boarding without anything prepared beforehand, you’ll obviously be turned away.

If this post reassured or helped you, feel free to leave a comment so this forum ranks higher on Google. I wish I’d read something like this last night—I would’ve slept better. This morning, my alarm went off at 4:00 AM, and unlike usual, I had a *hard* time waking up, like I was heading to prison.

That’s it. Nico and Solène, 40 years old.

Hi, I submitted a passport application that has been under review for 23 days now.

The prefecture in question published a document today stating: "On Monday, April 28, 2025, the CNI-Passport Expertise and Resource Centers of the Loire and Haute-Loire will process applications submitted at town halls on April 9, 2025. The average time to make documents available at town halls is: - 21 days for CNI and - 21 days for passports. This breaks down as follows: • CERT processing time: 13 days for CNI and passports. • Average time for manufacturing, packaging, and shipping: 8 days for CNI and passports."

The issue is that I submitted my application at the town hall on April 5, and I still see it as "under review" on the ANTS tracking. Does the ANTS tracking actually update between the "under review" and "production" stages? Or is the tracking not really updated in practice between these two steps?

Hi there, We’re heading to Japan soon and booked a room through Booking for our first two nights. The host is asking for a copy of our passports even though we’ve already paid. What do you all think? Thanks

Hi there,

We’re supposed to fly in four days—my partner, our two kids, and me—for a one-month trip to Cambodia. While applying for an e-visa, we just realized that both our passports won’t be valid for 6 months after our stay ends, which is a key requirement for getting a Cambodian visa. I don’t know how, but we totally missed this info!! Our tickets aren’t refundable, and we’ve booked several non-refundable hotels there too...

Has anyone been in this situation or have any ideas or solutions?

Thanks so much in advance!!!!

Hi, as an NRI with a European passport and OCI, can I get a credit card or debit card that offers services and benefits? What are all the requirements, please? Thanks for your reply, best regards

Hi, I really struggled to fill out the e-visa form. I uploaded my passport and everything correctly, but when it came to payment, it failed three times (on different devices). I'm a bit disheartened and don’t know what to do next. Is using PayPal a better solution?

Thanks for your tips. Marsyork

Hi there, Since April 2025, Namibia has been requiring a visa for many nationalities. I have a French passport and I’d like to know if the paid visa granted is for 60 or 90 days? I can’t seem to get a clear answer. Thanks! Bourlingueurs.com from Eswatini (Swaziland)

Hi,

Currently, it's possible to travel for 180 days in Mexico without a visa (just with a valid passport for French nationals). Could you please tell me, when a traveler leaves Mexico after staying for 180 days, how long they need to wait before re-entering by air? Thanks so much for your feedback. liza