Discussions similar to: Problème connexion site MSC
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Review of the CFC RENAISSANCE's 'EN VOGUE' experience
😉Hi there, A few months ago, CFC put the EN VOGUE experience on sale, departing from Dunkirk. I booked this package to test the boat and onboard services for myself. I’d read a lot of reviews mentioning numerous issues on board, so I wanted to see for myself what it was really like…

Okay, I’ll stop rambling… The package included boarding at 6 PM on Friday, dinner, a show, an overnight stay, and breakfast. We chose an interior cabin for this experience—since the boat wasn’t leaving the dock, we didn’t see the point in paying more… All in all, it cost 130 € per person. My mom joined us; she got the same cabin for 130 € with no single occupancy supplement.

We’d checked in online to board faster. We took the train to DUNKIRK, then a taxi to the shuttle pavilion—7 € for the ride. When we arrived at the pavilion, we were told to wait because there was a connection issue with check-in. Great start… After about ten minutes, we were finally allowed to proceed. At the counter, they said they didn’t have our cabin cards and no record of our check-in… Very odd. With no solution, they put us on the bus and said we’d sort it out at reception. Perfect. We went through security, and they confiscated our water bottles—never seen that before! Then they said my mom had a corkscrew in her bag, so they searched it… but there was no corkscrew. Total amateur hour… They eventually dropped it.

We got on the bus for a ten-minute ride… We boarded the ship with a crew member and headed to reception. Turns out, we weren’t the only ones in this situation. The nightmare began… Only two staff members were handling all the issues, and everything seemed complicated. They told my mom her cabin had been given to someone else 😲. That was the last straw…

It took forever—they had to redo the entire check-in. Finally, they told my mom her cabin was good to go; they’d mixed her up with someone else… After a solid half-hour, we could finally head to our cabin.

I’m determined to test everything: the pool, jacuzzi, show, restaurant, spa, etc… TO BE CONTINUED
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French company CFC
Hi Has anyone sailed with the French company CFC? What do you think? Haven’t seen many reviews about this company.
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Your reviews on the ARANUI 5 cruise to the Marquesas Islands
Hello,

My husband and I are heading to French Polynesia on August 21st for a cruise on the ARANUI 5 to the Marquesas Islands. If anyone has taken this cruise recently or during the late August/early September period, I’d love to hear your impressions and any practical details. Thanks for your feedback! Elettra69
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Delighted review of my MSC Virtuosa cruise from April 5 to 19, 2026
Hi everyone,

As promised, here’s my review of the cruise I took from the 5th to the 19th on the MSC Virtuosa.

As you know, I had initially booked a cruise with Mein Schiff departing from Dubai (from Dubai to Cape Town). It was a 22-day cruise. Due to the issues in the Persian Gulf, my cruise was canceled by Mein Schiff.

So, we started looking for a Plan B because we really wanted to go. Especially my wife, who had just had a minor procedure and needed some rest. Since she had already taken time off, she was determined to travel. However, we were looking for an affordable Plan B since we weren’t sure when Mein Schiff or the airline would reimburse us.

While browsing online, I found a 15-day cruise departing from Pointe-à-Pitre (including flights, transfers, the cruise, and drinks) for a price of 1,200 € in a Fantastica balcony cabin. We thought, *Why not?*

I should mention that I’m not usually a big fan of MSC. My last experience with them was post-Covid (I took two cruises, one in 2021 and another in 2022), and it was honestly a disaster. We didn’t want to repeat that, but after talking to Catherine, who told me she was very happy with a short Christmas cruise, we decided to give it a try.

I have to say, I was left speechless. Honestly, the cruise was absolutely perfect. There’s nothing to complain about (or just a few minor details). In terms of service and food, I felt like I was on a premium cruise line. I’d even say MSC has nothing to envy from some of those companies. While premium lines like Holland, Celebrity, and Royal are cutting back on services, I think MSC has made huge improvements. Seriously, I wasn’t expecting this at all. You’ll see what I mean as we chat more.

I won’t do a full review like I usually do because there weren’t many stops: 1. We boarded in Pointe-à-Pitre 2. We stopped in Saint-Martin 3. Then it was a direct crossing to the Azores...

This cruise was really about relaxing, even if it’s not the kind of trip we usually take.

First off, I’m not a big fan of "flight and cruise" packages. I asked if we could leave two days early, but they said it wasn’t possible. We had to take the flight, then the bus, and board the ship directly.

It’s not really my thing, but given the price we paid and since we really wanted to relax, we thought, *Why not?*

Here’s the itinerary:

Boarding in Pointe-à-Pitre Saint-Martin Five days at sea The Azores Four days at sea Hamburg One day at sea Le Havre



But as I mentioned, it wasn’t about the itinerary. It was really about taking a break and unwinding. Honestly, I came back thrilled.

Departure and boarding details to come
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Seascape Cruise: Sold-Out Excursions
Hello, I’m reaching out for your valuable advice before our Caribbean cruise on the Seascape (departing February 22, 2025, from Miami).

In Jamaica, we’re considering the excursion to the Green Grotto Caves. If anyone has done this excursion, what did you think, please? We also planned to take the “Tulum Mayan Ruins” excursion in Mexico and the “Island-to-Island Panoramic Tour, Hell and Starfish Point” in the Cayman Islands. Unfortunately, these two excursions are fully booked. What do you recommend? Can we visit on our own (not the Mayan ruins, as they’re too far and the risk of missing the ship is too high in my opinion)? Is it safe enough? Will these excursions be available on the ship (in case of cancellations, for example)? For your information, I’m traveling with my parents, who are 80 years old. Thanks in advance for your advice and suggestions...
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Retour sur la croisière CFC les perles de la Baltique juin 2026
Bonjour Catherine, La prochaine croisière sera avec MSC que nous connaissons bien et si ce problème devait arriver, nous attendrons le jour du débarquement pour informer ou pas.... Comme vous l'écrivez, CFC a voulu se protéger et nous le comprenons après coup. Beau w-end: Guylène
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Health insurance for layover in Doha
Hi there, We’re planning an MSC cruise departing from Dubai. On MSC’s website, it says we need to take out health insurance for Doha. The issue is that some insurers are asking if we’ve got a visa, but French citizens don’t need one. Has anyone had a layover in Doha? What’s the deal with this health insurance? Thanks so much!
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Booking MSC USA
Hi everyone!

I’d like to book my first cruise! I noticed a great deal on MSC US with premium drinks and Wi-Fi for the same price as in France! Do you know if there’s an issue with booking since you’re supposed to be a US resident, but it’s just a check?
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Organizing Danube cruise excursions independently from Vienna to Bucharest
hi there A group of friends and I are going on a CroisiEurope cruise along the Danube in September, from Vienna to Bucharest. The excursions are optional and, in my opinion, pricey. I’m convinced we can manage on our own... * In Vienna, is it easy to visit the city and Schönbrunn Palace in one day? (Since we only have a day, is it better to explore the palace grounds or the interior?) ...97 € * In Bratislava, is visiting the castle and hiking in the Little Carpathians worth it? ...79 € * Budapest: Széchenyi Baths ...119 € and the Great Market Hall ...84 € * Kalocsa: the Puszta nature reserve and a horseback riding show ...76 € * Novi Sad: a panoramic bus tour followed by a walk to Petrovaradin Fortress ...41 € * Ruse: visiting the Rusenski Lom Valley ...43 € For all these cities, can we get around on our own? If so, should we take a bus, a taxi, or is it enough to be good walkers? (Share all your tips!) Thanks in advance for your feedback. Best regards
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Costa Deliziosa cruise in Trieste - boarding duration at the maritime station
Hi there,

We’re boarding a Costa cruise on the Deliziosa next weekend at 11:30 AM. Our flight lands at 10 AM at Trieste Airport. Unfortunately, there’s no train before 11 AM, so we’ll arrive around noon, later than the time indicated on the boarding pass. Could you confirm that we can easily arrive 30 minutes later? I imagine there must be quite a wait to board.

Thanks so much!
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Renaissance Promenade Cabin
We're considering a new cruise soon and would like to try the Renaissance. The uniqueness of the promenade cabins appeals to us, but could anyone give us some insights on the following points: - Is the glass door sufficiently tinted to prevent outsiders from seeing into the cabin? - Is the soundproofing good enough to block out conversations on the promenade deck? Thanks in advance to anyone who can help!
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Princess Cruises in Japan
Good evening,

After my first trip to the Land of the Rising Sun with a very classic itinerary (Osaka / Tokyo) in April 2024, I’m revisiting my original idea: a cruise that would let me explore other parts of the country. The options are pretty limited since I’m restricted to school holidays. After some quick research on cruise sales sites, it seems Princess Cruises might be the best fit (dates + itinerary). I’ve only sailed with Costa before, so I have a few questions before deciding whether to go ahead with this idea: - Is Princess really upscale? Is there a dress code? - My English is pretty basic—will that be an issue? - For a cruise in Asia, what kind of food is served on board: the same as on other cruises worldwide, or specifically Asian? - What’s the average age of passengers? - Any other specifics I should know?

Thanks so much for your answers.
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Your thoughts on booking through Croisières.fr
Hi everyone, I really enjoy traveling by boat, and I usually book directly with the cruise line. At the same time, I get a lot of ads for Croisières.fr, which, as a middleman, offers me the same cruises as the cruise lines themselves. I’d love to know if any of you have booked through them before and if everything went smoothly? Thanks!
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Transfer from the port of Santos to São Paulo airport
Hi everyone, I’ve booked a cruise on the Preziosa to Brazil in October 2025. I’d like to know if we can get a taxi right from the ship to São Paulo airport from the port of Santos. Our flight is scheduled to leave at 2:40 PM, and we dock at 8:00 AM. MSC has an excursion planned, but we’d arrive at the airport too late. Thanks to anyone who can give us some info. Best regards,
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MSC evening dress code
Hi everyone, It’s been 6 years since we last went on a cruise... We’re heading back to sea on April 26th on the Lirica (MSC). For those who’ve recently sailed with MSC, could you let me know if there are still dress codes for the evenings and, if so, what they are? Thanks in advance. Have a great day
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Organizing MSC Virtuosa cruise stopovers
Cruise on the MSC Virtuosa with stopovers in Pointe-à-Pitre, Antigua, St Kitts, Philipsburg, and Tortola from March 8 to 15, 2025. Is it better to book MSC’s excursions, or are there easy ways to explore on our own in some ports?

Thanks for your feedback!

Danielle
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CFC-Ambassador Cruise Line Merger
Hello,

As you may have read or heard—or I’m letting you know now—CFC is merging with Ambassador Cruise Line 😉

I’ve sailed with Ambassador twice already, and honestly, this merger makes total sense! Both companies offer the same type of service (with Ambassador’s English touch), and they generally have similar ships and target the same clientele.

To be honest, I think this is great news! I really hope Ambassador’s influence rubs off on CFC, especially in fixing all the issues I’ve had on Renaissance that I’ve never encountered on Ambassador (food quality, service, cabin problems, etc.).

Leading Ambassador are real cruise enthusiasts—passionate people with a clear marketing direction and a much more professional way of working with travel agents than CFC.

In short, I think this is fantastic news 🙂

Plus, Renaissance will be in the Caribbean next winter, so I assume European cruises will run on Ambience and Ambition. If English doesn’t scare you (too much), and you like the cozy ship vibe with great value for money, check out Ambassador—they’ve got some amazing itineraries! 😉

If you’d like more info on Ambassador, just ask 😉

What do you all think?

Here are a few photos of Ambience
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Costa Favalosa cruise from Marseille to Hamburg: what to do in A Coruña and Le Havre?
Hi, I’m going on a solo cruise from Marseille to Hamburg—13 nights, 4 days at sea on the Costa Favalosa. The stops are Genoa, Barcelona, Málaga, Cádiz, Porto, A Coruña, Le Havre, and Hamburg. I’ve booked a Costa excursion for Porto and Hamburg that ends at the airport. I plan to explore the other stops on my own (I’ve already visited Barcelona and Málaga). The stops should be pretty easy to do solo, but I’d love any tips on A Coruña. I’d also like to know if there’s a shuttle to get out of the port in Le Havre or go into the city center. Looking forward to exchanging ideas with others who might be doing this route! Best, Varoise
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Retour sur la croisière CFC les perles de la Baltique juin 2026
Bonjour, Nous voila de retour de cette croisière. Embarquement à Dunkerque: les portes ouvraient à 12h environ, étant un peu en avance, je suis allée demander pour que mon mari PMR attende à l'intérieur plutôt que s/ son déambulateur dehors. Je l'ai donc laissé avec les 2 valises et nos 2 sacs à dos dans le petit hall pendant que j'allais garer le véhicule s/ le parking réservé avec CFC au tarif de 10 euros/ jour. La navette qui devait reconduire les gens du parking au pavillon des maquettes devait arriver dans 5 minutes et au bout de 15 minutes toujours rien. Après 15 min d'attente j'ai vu un Mr qui partait à pieds et je lui ai demandé de l'accompagner. En 15 minutes nous étions arrivés et toujours pas vu de navette car elle nous aurait dépassé.Arrivée au pavillon des maquettes . Mon mari avait déjà enregistré les valises avec l'aide d'1 personne de CFC.Restaient les formalités à remplir ce qui fut fait rapidement.Nous étions à bord à 12h15. Direction le buffet au pont 11 et attente de pouvoir accéder à la cabine dans 1 salon. A 14h , découverte de la cabine balcon au pont 9 à l'arrière: spacieuse avec un grand balcon comparé à MSC/COSTA. Etant à l'arrière, cabine 9202 , toujours un problème d'ascenseur le numéro 4: " car préference". L'ascenseur numéro 2 s'arrête au pont 10...et l'ascenseur numéro 3 souvent en panne, il ne reste que le numéro 1 pour les PMR pour accéder au buffet pour les personnes ayant également du mal à monter les escaliers.A noter 1 seule enfant à bord et beaucoup de "cheveux gris". JOUR 2: en mer. Beaucoup d'activités de proposées. Jour 3: GOTEBORG ( Suède).soleil 19 degrés à 11h Excursion prise avec CFC: Goteborg et Haga pour tous. Visite interessante avec une guide TB. Le quartier HAGA à notre avis plein de pavés et rien de spécial et pas adapté aux personnes se déplaçant avec une canne ou fauteuil.Ascenseur numéro 3 en panne.. Jour 4: Copenhague15 degrés le matin, averses ap-midi. Pas pris d'excursion ayant déjà fait escale avec CFC en 2025 et s/ les conseils des personnes de ce forum, nous avions pris le bus op-on/op-off face au bateau. Je suis allée quand même revoir la petite sirène . Plus de TV, ascenseur réparé. JOUR 5 : en mer , tj pas de TV JOUR 6 : GDANSK ( Pologne).15 degrés pluie toute la journée. Il y a 1 navette pour aller dans le C Ville. Nous avons pris l'excursion:Panorama de Gdansk. Le guide nous a laissé dans l'entrée du C Ville pour 45 minutes en nous donnant ce qu'il y avait à visiter.RV pour la suite des visites à 15h. Le bus est parti à 15h15 pour faire 10 km pour aller voir la Cathédrale d'Olivia .Nous y sommes arrivés à 16h16....le guide nous a dit que dans ce sens il y avait souvent des bouchons..Nous avons eu 10 min s/ place pour aller ensuite voir le phare et le monument de Westerplatte où là aussi nous avons eu 10 minutes s/ place. Nous étions bcp à nous interroger pourquoi nous n'avions pas fait le circuit dans l'autre sens puisqu'il s'avait qu'il y aurait des bouchons... Je suis allée à la réception me plaindre de cette organisation .La personne m'a lu le programme: nous devions commencer par le phare puis aller à la Cathédrale et y rester 30 min pour rejoindre le centre de Gdansk pour 1 courte promenade guidée avec un peu de temps libre pour acheter des souvenirs etc.. Le guide a fait tout le contraire de ce qui était prévu et pas de visite guidée puisqu'il nous a lâché dans la ville.... JOUR 7 : Ile de Bornholm (Danemark) 14 degrés quelques rayons de soleil Nous avions vu dans les excursions qu'il y avait découverte de RONNE à pieds. Donc comme beaucoup nous avons visité par nous-mêmes. Il y avait 1 petit orchestre pour nous accueillir s/ le port et 2 personnes avec des plans de la ville. Nous avons pris la navette pour sortir du port, navette toutes les 15 min.Office du tourisme à côté du "shuttel bus". Visite agréable à notre rythme. JOUR 8: KIEL ( Allemagne) 18-23 degrés, beau temps Nous avons pris l'excursion KIEL pour tous. Guide TB et visites interessantes. Le port est en ville et en 10 minutes nous sommes dans le CVille en suivant un trait bleu au sol depuis le port jusqu'au centre.Ascenseur 3 de nouveau bloqué...de nouveau la TV. JOUR 9 : en mer; l'ascenseur 3 fonctionne JOUR 10: en mer ; l'ascenseur 3 de nous veau en panne... JOUR 11: débarquement à Dunkerque. Les cabines doivent être libérées à 7h30.Buffet ouvert jusqu'à 9h. Ascenseur numéro 1 "réquisitionné" , reste le 2 qui ne va pas jusqu'au 11... problème pour les PMR qui doivent traverser tout le pont 11 et essayer d'avoir un des 4 ascenseurs en fonction à l'avant avec bcp de monde à les utiliser. Mon avis; escales interessantes. Personnels à bord toujours aussi accueillants , souriants et parlant français pour la plupart. Spectacles le soir de meilleure qualité qu'en Mars/Avril 2025 tant chanteurs-danseurs-animateurs et des costumes mieux.. Moins bien aimé ceux du "magicien". Il y a eu 3 conférences à bord par une personne très cultivée mais qui débordait du sujet et trop historique à mon goût.Je n'ai pas assisté aux 2 autres, mon mari a suivi la 2ème mais pas la 3ème.. Pour cette croisière il y avait le thème du Bridge mais nous ne sommes pas joueurs ni intéressés. Nous n'avions pas pris de forfait boissons à bord , il y a l'eau à disposition, café, thé, tisanes.

Nous avons eu un problème d'infiltration d'eau dans la cabine la veille du débarquement.Nous l'avons signalé et une fois le personnel technique passé ( avec traducteur ne parlant pas anglais), on nous a demandé de laisser la cabine pendant quelque temps pour la réparation.Nous sommes allés dans un salon et au bout d'1h30 je suis allée aux nouvelle à la réception. Réparation + longue que prévue...il fallait changer de cabine.....pas évident la veille du débarquement. Plus de cabine balcon disponible, nous avons eu 1 vue mer la 6075 avec baignoire ( impossible de l'utiliser pour nous deux). Nous avons donc fait nos valises , pris 1 douche dans notre cabine et nous sommes descendus dans la nouvelle.Bruits de chaises jusqu'à 0h30 car cabine sous un salon et un bruit continuel de ventilation dans le couloir.....le sommeil a été difficile à trouver. Débarquement: bien organisé. Nous avons été aidés pour le transport des 2 valises + sacs dans la salle d'attente le temps que je prenne la navette pour aller récupérer le véhicule. Guylène
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CFC Highland and Scotland on April 16th
Hi there, So, I booked this cruise... I know CFC gets a lot of criticism— - And that it’s not really like the ships I usually take. But the destination really interested me... So, I’m giving it a try... I’m going in with an open mind, thinking I got a good deal, so I’m not expecting the same experience as when I travel with Yacht Club or The Haven. We’ll see... soon!
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Solo cruise: is the cruise destockage deal worth it?
Hi there, I’m thinking about taking my first cruise. Has anyone ever booked with Destockage Croisière? I’ve been offered a Mediterranean cruise departing from Marseille for 1,200 € solo in an inside cabin. Does that sound like a fair price? The departure is in April 2026, so pretty soon. It’s with MSC, and the ship is the MSC World Europa 5*. Has anyone traveled on this ship before? If so, I’d love to hear about your experience. Also, if you have any tips to share, I’m all ears. And what about solo cruising in general? I get the feeling most people go as couples or families… will I still enjoy it without feeling too isolated? Are the dining tables shared, etc.? Thanks so much!
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Transatlantic Cruise on Norwegian Viva
Hello, We’re sailing on the Norwegian Viva from Lisbon to Galveston. From what I’ve read on the NCL site, there’s no formal night; is that correct? If so, that’ll lighten the suitcase! 😊 The ship stops in Cabo Rojo in the Dominican Republic, and I haven’t found much info on this stop—it seems to be recent. I’m thinking of just heading to the seaside near the ship, but if you’ve got another **bon plan**, I’m all ears. Same for La Romana: last time we went to Bayahibe Beach, so if you’ve got another idea... Thanks in advance!
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Norwegian Cruise Line: a company to avoid
A scam from A to Z.

A scam from A to Z.

I just got off a 15-day cruise around Japan on the Norwegian Spirit. Never again!

Drink prices are exorbitant ($12 before tax for a beer, a 500ml bottle of water for $6.50 before tax!!!)

That’s $13 per liter of water before tax!!!!!

No entertainment at all.

Shows were really mediocre.

No dedicated space for kids.

Food was repetitive, way too salty, and just not good.

Port stops were too short, and some days at sea were way too long!

Time to disembark: over an hour, like in Korea (Icheon). On a 5-hour stop, that’s wasted time!!

Excursion prices ranged from $199 to $350 per person (for less than 6 hours on land!!!)

And to top it all off: after a case of food poisoning on board and a visit to the ship’s doctor (in the middle of the night due to feeling unwell and vomiting), we were charged $4,800 for medical exams!!

Yes, you read that right: $4,800!!!!!!

Just to clarify, the person was in consultation for about 2.5 hours... These fees were directly charged to our account since they force you to register a credit card at the start of the cruise!!

On top of that: service charges on board: $20 per person per day! That’s $1,680 before tax, of course!! We contested them, but they were still charged!!

Other unknown fees charged by mistake!! I had to open a dispute with my bank.

So go with MSC or Costa instead...

but avoid Norwegian—an unscrupulous company that takes advantage of vulnerable people.

Date of experience: August 10, 2025
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