Hi, I have to leave for Bali and I’ve got a problem. We’re traveling as a family, but when my partner filled out our daughter’s ticket, they only put one last name, even though she has both—mine and her dad’s—on her passport. I tried to fix it to make sure everything’s correct, but the airline won’t do anything about it. Do you think this will be an issue at boarding?

Hi everyone, I’d like to take a trip from France to Malaysia and Thailand like this:

Paris to Kuala Lumpur Kuala Lumpur to Langkawi

Langkawi to Koh Lipe

Bangkok to Paris

I’m wondering if I’ll run into any visa issues on arrival since I won’t have an outbound flight ticket from Malaysia and I won’t have an inbound flight ticket to Thailand. If you’ve got any tips or have done this trip before, I’d really appreciate your help.

Thanks so much.

Hi everyone.

I’m here to share a really reassuring experience about boarding a flight from France to Guadeloupe without an ID card or passport.

Yesterday, I met up with my friend at her place around 4:00 PM. She told me to leave my bag in my car while we ran an errand because “nothing ever happens here.”

When we got back at 8:00 PM, my car window was smashed, and my bag was stolen. In a panic about forgetting something for the trip, I’d left my whole life in that bag—ID card, passport, driver’s license, health insurance card—total meltdown. It was 8:00 PM, and our flight was at 10:00 AM the next day.

We’re on the plane right now, and I’ll tell you exactly what we did.

At 8:30 PM, we went to the police station. No one was there, but there was a number to call for night emergencies. They sent a team to take our statement. We explained that clothes weren’t the issue but that we had a flight the next day. They initially said they couldn’t file the theft report until the next morning. We pleaded a little, and they finally opened the station for us. They gave us the forms for reporting a stolen passport and ID card.

These documents are called either: *"Receipt for theft report"* *"Theft report"*

Even before we finished, we started researching online to see if this paperwork would be enough. The info we found on this forum (from 2014) and what was clearly stated on the Air Caraïbes website totally crushed us. It seemed like it was completely hopeless. Only one person said it depended on the mood of the staff we’d encounter at the airport.

Awful night, total despair.

We arrived at the airport at 6:30 AM for a 10:20 AM boarding. We went to the Air Caraïbes baggage drop-off way too early to talk to someone. We explained the problem to the first woman we saw.

She immediately reassured us that we’d be able to fly. Basically, if you have the police or gendarmerie document for the theft or loss, it’s 100% okay. No issues with that.

We had to fill out a first form swearing we were telling the truth about our checked baggage, then a second one for customs after our carry-on bags were inspected.

Didn’t report the theft or loss before arriving at the airport? No problem—there’s an office in the airport that handles that. Basically, we didn’t *have* to go to the police station.

The only really important thing is to arrive *very* early to have time to sort everything out. If you show up at customs or boarding without anything prepared beforehand, you’ll obviously be turned away.

If this post reassured or helped you, feel free to leave a comment so this forum ranks higher on Google. I wish I’d read something like this last night—I would’ve slept better. This morning, my alarm went off at 4:00 AM, and unlike usual, I had a *hard* time waking up, like I was heading to prison.

That’s it. Nico and Solène, 40 years old.

Hello everyone, I’m going on a trip to Egypt, and I booked it through a travel agency (Fram). The trip is in October... After reading my contract more closely, I saw that the visa would cost me 95 €, but if I apply for it in advance, it’ll only be around 25 €. I can’t find the link that lets me do it myself, for a fee of course. Can anyone help me? Thanks a million!

Hi there, I bought a flight ticket with Turkish Airlines to Vietnam. On the form, it said: first name then second name, which I did. However, my passport has 3 first names. I called a number in Paris, and they played it safe by repeating: the names must match exactly what’s on your passport. I’ve seen on forums that some say even one first name is enough… Do you know about this situation? Thanks everyone.

Today I ended up being denied boarding at CDG. I booked the trip through a physical travel agency with no assistance for the visa application. I applied in plenty of time and got the approval. Except I put the 9th (the day I left France) as the date instead of the 10th, which is the arrival date in India. That’s what caused the denial. I’m guessing I don’t have any recourse? Thanks for your replies.

hi, and help! I need to complete my TDAC, but the site is stuck on page 2 under Accommodation Information: I can't fill in the "province" field—it's mandatory! I enter Bangkok, but when I scroll down to add the address... everything disappears.

What should I do? Thanks for your help! Elisabeth

Hi, I’m traveling to Mauritius and my ticket has my married name. My passport, however, lists both my maiden name and my married name. Will this cause any issues at the airport?

Hi there, I’m planning a trip to Laos in February. I tried to apply for my eVisa online, but the system keeps telling me that both my address and the address of my hotel upon arrival are invalid, without any further explanation. I’ve modified them, shortened them several times, but nothing changes. I sent a message to ask for clarification but haven’t received a response. Has anyone else run into this problem? How was it resolved?

Thanks in advance, and happy New Year! 🙂

Hi there,

1) I’d love to get some recent info on crossing this border. We’ll be entering Cambodia through Siem Reap Airport with an e-visa (electronic visa), and I’d like to know if we’ll be able to leave Cambodia through this border crossing without any issues using this type of visa.

2) I’m also looking for info (company names and schedules) on public transport options to Battambang/Pailin and then to Ben Pakkad/Chantaburi. Or, since there’ll be six of us (5 adults and 1 young child), would it be better to go for a taxi instead? If so, I’d appreciate recommendations for reliable taxi companies. Price isn’t a deal-breaker for the taxi option.

Thanks in advance!

Hi everyone, My question is simple. Do you need an international driver's permit in Thailand to ride a basic scooter?

Hi there, we’re planning our trip to the North Cape this summer. We bought a new vehicle for it. Unfortunately, the registration document is still being processed, and the delay seems long—I don’t think I’ll have it in time for our departure... I have the transfer documents, insurance in my name, and all the supporting paperwork, but not the registration document. So my question is: does the ferry company require the registration document *mandatorily* when boarding in Denmark or not? Thanks for any insights...

Hi, I’m arriving soon in southern Laos and the 4000 Islands, with plans to head to Cambodia next. The latest news I got this morning (Paksé, La Boulange) isn’t great—the Cambodian border is also in a latent conflict with Laos for the same reasons as with Thailand...

So, what’s the best site to check for updates on the border opening? Since the situation isn’t stable right now and could change from one day to the next?

Thanks for your input.

Hi,

I’m heading to the Algerian Sahara. I’m taking a flight from Paris to Djanet with a layover in Algiers.

Can anyone tell me how the entry visa process works?

Thanks in advance for your help!

I filled out the B2 form to apply for a visa, created an account on Atvis to pay the visa fees and schedule a meet-up, but every time I try to pay with my Boursobank Visa 1st card, they refuse the payment with a message telling me to check my details (address), even though everything is correct. Does anyone know why this is happening, or maybe they don’t accept Visa cards? Are you aware of this? Thanks for your feedback! Elisabeth

Hi everyone,

I wanted to share my experience in case it helps others. I applied for an ESTA to travel to the United States, but unfortunately, it was denied because I checked a "Yes" box by mistake. I then tried contacting several numbers I found here on the forum for help or to find out how to reset my ESTA application, but most of them no longer work. One of the numbers I called wasn’t even assigned (it came from a 2015 discussion). I also tried reaching the U.S. Embassy in Paris, but they told me to apply for a visa instead.

If anyone knows the correct official number or procedure to reset a denied ESTA application, I’d really appreciate it. My departure is in 2 weeks, and I won’t have time to get a visa.

Thanks in advance for your help!

Numbers I’ve already contacted: 202-325-7171 202-325-8000 1-202-877-227-5511

Non-working number found on the forum: 00 1 2023443710

Hi, I’m traveling with my 6-year-old daughter this summer, and since her father hasn’t seen her in 3 months, he won’t be able to sign a travel consent form for me. He’s been completely out of touch since early March, and I have no idea where he is. We’re heading to Montreal for 2 weeks in early July—I have both the outbound and return tickets. Am I required to provide a signed consent letter from the father, even though she’s traveling with a parent who has legal custody? If I don’t have one but can prove my good faith—explaining that he’s completely unreachable—will that be enough? Thanks for your help!

Hi everyone!

So happy the forum is back—I’ve been part of it since 2012! ☺️

After lots of twists and turns with Sri Lanka’s visa (called ETA) over the past few months, here’s a quick recap of the current situation for travelers:

- You need to get an ETA, either online or on arrival. I recommend doing it online because it’s cheaper (here’s a step-by-step guide to avoid common pitfalls: https://www.tongsetsrilanka.com/mode-demploi-pour-eta-au-sri-lanka)

- It’s valid for 30 days and costs $50 online or $60 on arrival.

- It was supposed to be free starting October 1st, but due to the elections and Parliament being dissolved, that didn’t happen. Stay tuned in December in case the topic comes up again.

- The online ETA is recorded in your passport, so you don’t need to show any documents, but I’d still recommend traveling with the confirmation.

- If you didn’t receive the confirmation email, you can check the status on the official ETA website.

- The only official site is eta.gov.lk. Watch out for agency websites pretending to be the official one.

- Avoid filling out your ETA on the French version—it’s buggy. Use my guide and do it in English instead. 😅

Happy travels! Caroline

Hi. Does anyone know what time the Superrich on level -2 at Suvarnabhumi Airport stays open for currency exchange? I’ve got a flight arriving at night. Thanks.

Gosuslugi / Госуслуги is the Russian administrative portal. EBS / ЕБС is the unified biometric system.

Since 2025, foreigners (residents or not) must have a biometric profile in addition to a Gosuslugi profile to obtain SIM cards and open a bank account.

Administrative services are mostly centralized in MFCs, МФЦ (Multi-Functional Center), nicknamed "My Documents" Мои документы.

A non-resident foreigner can register with the pension fund, which provides a social security number, SNILS / СНИЛС. To do this, you must present your passport and a notarized translation at an MFC. The SNILS can be issued on the spot or within a maximum of five days. If not issued immediately, you receive a receipt, and the deadline is communicated by the administrative agent. You return to the MFC after the deadline to collect the certificate with the SNILS.

Once the SNILS is obtained, you revisit an MFC counter to register on the Gosuslugi portal. You must present your passport and notarized translation again, along with a phone number and email. The Gosuslugi portal authenticates users with three pieces of data: SNILS, email or phone number, and password. The agent creates the profile and completes the initial email and SMS confirmations on your phone.

After the Gosuslugi profile is active, you register on the biometric portal. If last year’s law centralization measures are fully implemented, you can do this at any MFC; otherwise, you go to a SBERBANK (or VTB) branch. Again, as always for foreigners, you must present your passport with its translation and show your open Gosuslugi profile on your phone. The employee records your voice (reading a series of numbers) and takes a photo of your face.

After that, you can go to a telecom agency to buy a SIM card. The staff will take your passport details with the translation and your Gosuslugi profile info. Then, they’ll take a photo with their webcam, which is verified by the online EBS biometric portal. However, procedures may vary depending on the provider (Megafon, MTS, Beeline), and some employees may not be familiar with the process.

Potential delays can be caused by network maintenance or slowdowns due to peaks in administrative activity.

I’ll illustrate this process as I experienced it in February and April 2025 in the next post. Just need to gather the photos I took on the spot.

Hi, We're heading to Zanzibar in 6 weeks. I've been stuck for several days on the website https://visa.immigration.go.tz/ because we need to specify whether we're employed or self-employed, but the "employer" and "profession" fields are grayed out. It's a roadblock—I can't move on to the next step. I thought it might be a temporary bug, but that's not the case. I've tried filling out the form on my computer using two different browsers, on my phone, but I keep getting stuck at the same step. I emailed their contact address but haven't heard back. Has this happened to any of you? I don't know how to resolve this issue, especially to get our visas before our departure. Thanks for your help. Stéphanie

Hi, I’m leaving for Cape Verde on 11/24/2025... I tried to register on the site www.ease.gov.cv (so more than 5 days before departure). I can’t get past the email verification step (I never receive the code). I’ve tried several browsers and all 3 languages—nothing works...

Any ideas?

Hey everyone! A small group of us are heading to Gabon for a research mission. Everyone got their visa without any issues through the e-visa site, and it only took a few days.

Except for a friend and me. We applied early, and three weeks later, still no news. And we leave in a week...

A colleague on-site tried to help us, but no updates so far.

My questions:

- Has this ever happened to you? - What are the solutions? (I’ve already tried calling, but it doesn’t work. The email contact form doesn’t work either. The Gabonese embassy isn’t functional, and they gave me a number that never answers and where you can’t even leave a message anymore.) - Can this be resolved easily at the airport? - Am I totally screwed?

Clean record, and I haven’t been to any sketchy countries. Brand-new passport...

Thanks in advance for your help! !

Hi there,

We’re heading to Southeast Asia for several months as a family with two teens (10 and 13). The first country we’re visiting is Cambodia. I’m having an issue with the e-visa—it won’t accept any of the documents I’m attaching. I’ve validated all four e-visas and received the registration numbers, but when I check the application, it shows no attachments. I’ve tried multiple times in different formats (PDF, JPEG, PNG), whether compressed or not, but there’s always a red cross next to the documents.

Has anyone else run into this problem?

Thanks for your help—I’m losing patience, and our departure is in 15 DAYS 😕

Magos

Hi there,

I’m leaving for Japan in a few weeks. I just noticed my passport has an ink stain on the signature page. Could this cause any issues?

Hi,

I read on another forum that there might be an issue with insurance for our vehicles in the Faroe Islands.

Apparently, we wouldn’t be covered once we disembark from the ferry. From what I understand, the DK on our green card no longer applies to the Faroe Islands.

Could anyone confirm this?

Thanks

Hi everyone,

I’m leaving for England tomorrow and I absolutely need to get my ETA. Problem: my phone’s camera is broken and the app requires a photo… I’m starting to panic a little—does anyone know how I can handle this? 😱

Help!! Thanks

Hi there, I’m spending a few days in San Pedro de Atacama (Chile) and would like to cross the Argentine border to make a loop toward Salta and then return to Chile to drop off the rental car. I’ve heard that crossing the border can be tricky! Is it possible with a rental company’s authorization? Which company, and at what cost? Thanks for sharing your experiences! Best regards, Arnale

Hello, HAPPY NEW YEAR 2026! We’re heading back in October for a trip through Botswana, Zambia, and Zimbabwe. I have a question: for our route, we’ll need to cross the Zambia and Zimbabwe borders twice each. From experience, I know we won’t have any issues with Botswana. But for the other two countries, I can’t find a clear answer. All your tips are welcome!

Thanks for your replies

Hi everyone,

When applying for an OA visa from France, is it okay to provide the address where I’ll just be staying for the first few days while I look for a permanent residence?

Thanks! Olivier