Discussions similar to: Problèmes agence croisière
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Review of the CFC RENAISSANCE's 'EN VOGUE' experience
😉Hi there, A few months ago, CFC put the EN VOGUE experience on sale, departing from Dunkirk. I booked this package to test the boat and onboard services for myself. I’d read a lot of reviews mentioning numerous issues on board, so I wanted to see for myself what it was really like…

Okay, I’ll stop rambling… The package included boarding at 6 PM on Friday, dinner, a show, an overnight stay, and breakfast. We chose an interior cabin for this experience—since the boat wasn’t leaving the dock, we didn’t see the point in paying more… All in all, it cost 130 € per person. My mom joined us; she got the same cabin for 130 € with no single occupancy supplement.

We’d checked in online to board faster. We took the train to DUNKIRK, then a taxi to the shuttle pavilion—7 € for the ride. When we arrived at the pavilion, we were told to wait because there was a connection issue with check-in. Great start… After about ten minutes, we were finally allowed to proceed. At the counter, they said they didn’t have our cabin cards and no record of our check-in… Very odd. With no solution, they put us on the bus and said we’d sort it out at reception. Perfect. We went through security, and they confiscated our water bottles—never seen that before! Then they said my mom had a corkscrew in her bag, so they searched it… but there was no corkscrew. Total amateur hour… They eventually dropped it.

We got on the bus for a ten-minute ride… We boarded the ship with a crew member and headed to reception. Turns out, we weren’t the only ones in this situation. The nightmare began… Only two staff members were handling all the issues, and everything seemed complicated. They told my mom her cabin had been given to someone else 😲. That was the last straw…

It took forever—they had to redo the entire check-in. Finally, they told my mom her cabin was good to go; they’d mixed her up with someone else… After a solid half-hour, we could finally head to our cabin.

I’m determined to test everything: the pool, jacuzzi, show, restaurant, spa, etc… TO BE CONTINUED
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Your thoughts on booking through Croisières.fr
Hi everyone, I really enjoy traveling by boat, and I usually book directly with the cruise line. At the same time, I get a lot of ads for Croisières.fr, which, as a middleman, offers me the same cruises as the cruise lines themselves. I’d love to know if any of you have booked through them before and if everything went smoothly? Thanks!
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Have you ever booked directly on an American site?
Hi there... I’m wondering how to book a cruise on the Celebrity Ascent. On the American site, everything is detailed—you can choose your cabin... After checking with a travel agency, they’re offering me a "guaranteed" cabin!!😮 And I have to pay the "service fees" right away. If I book directly on the American site, are there any extra fees for currency exchange? Thanks for your replies! Have a great day! Gerty5
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Review of a cruise on the Celebrity Infinity in Greece
Hi there, Here’s a little recap of my cruise on the CELEBRITY INFINITY from February 14th to 23rd. Itinerary: Athens / Thessaloniki / Thessaloniki / Kusadasi / AT SEA / Cyprus / AT SEA / Rhodes / Heraklion / Athens / Athens Since the cruise ended on Monday, we had to leave the ship on Sunday to go back to work on Monday 😕 Bring on retirement! This was our 34th cruise, and the price was around 1,300 € per person for AQUACLASS. Just to remind you, AQUACLASS includes spa access, a cabin with a hydro-massage shower, and a dedicated restaurant. For once, I have to say we didn’t get a good deal—prices dropped two months before departure, and we could’ve had AQUACLASS in a guaranteed cabin for 1,000 € per person. So, I think for January/February cruises, it’s better to book last-minute. We arrived in Piraeus on the 12th in the evening. The hotel was great—"Phidias Piraeus Hotel"—close to the center, with a spacious room (upgraded by Booking to a junior suite). The breakfast was decent, and the price was 125 € for two nights, all included. The cherry on top? The hotel offers free shuttles to the cruise ship on departure day—really awesome! We’d never visited Piraeus before, and it was a lovely surprise. Not only was the weather gorgeous, but the walk was really pleasant—the port, the beach, the little streets. It was way nicer than I’d imagined! TO BE CONTINUED: BOARDING 😉
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Negative experience feedback with Croisières.fr
Short version: I booked through Croisières.fr, and everything went smoothly until my order was confirmed. When I requested a date change—due to administrative reasons—the sales rep initially assured me the fee would be 50 € per person, but then demanded 600 € (negotiated down to 338 €), even though the price remained unchanged. On top of that, Paul, the sales rep, was dishonest, claiming that drinks (excluding alcohol) were included and that there were "all-inclusive" packages for alcoholic beverages, which is completely false. All drinks—even water—are charged onboard. I had also requested a cabin with two separate beds to travel with my mother, a request that wasn’t honored, forcing me to sleep on a small couch. To make matters worse, all my emails and calls to customer service were ignored or handled carelessly. While the cruise itself was satisfactory—thanks to Costa for the onboard organization—I recommend booking directly with Costa to avoid these bad surprises with Croisières.fr.

Long version: I booked a cruise for two through Croisières.fr, and the process went perfectly until the final confirmation of my order, which initially reinforced my trust. However, as soon as I requested a change in departure dates—due to a delay in obtaining my mother’s ID card—the situation quickly deteriorated. During this process, Paul, the Croisières.fr sales rep, initially told me that the date-change fee would be only 50 € per person. To my surprise, I was then hit with an exorbitant processing fee of 600 €, which was eventually negotiated down to 338 €. This turnaround was all the more baffling because the new cruise offered was priced exactly the same as the original booking on the website.

The situation worsened when the cruise line later changed the dates for internal reasons at Costa. The new dates didn’t work for us at all, especially because of my mother’s non-reschedulable medical appointment. Despite my flexibility and numerous phone calls and emails, we were forced to accept these new dates against our will. It took a lot of effort to secure another slot, even though we had been accommodating on almost all other dates.

I also noticed other serious shortcomings in Croisières.fr’s sales service. Paul, the sales rep, turned out to be dishonest: he claimed that drinks (excluding alcohol) were included in the ticket price and that there were "all-inclusive" packages for alcoholic beverages. That’s absolutely not true! Without a package, all drinks—even water—are charged onboard. Additionally, I had specifically requested a cabin with two separate beds to travel with my mother. This request wasn’t honored, and I had to make do with a small couch because there was no way to set up two separate beds.

I’m willing to accept rules and constraints if they’re communicated upfront, but these crucial details were never shared with me. What disappoints me the most is how my requests were handled by customer service. None of the emails I sent received a response, and my numerous phone calls were dealt with carelessly and without any consideration. Everything was fine until the order was confirmed, and then suddenly, there was a complete lack of attention and follow-up, leaving a bitter taste.

That said, despite these issues, I was very satisfied with the cruise itself, and I’d like to sincerely thank Costa for their excellent onboard organization. Based on this experience, I strongly advise travelers to book directly with Costa to avoid the bad surprises and lack of follow-up that seem characteristic of Croisières.fr.
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Review of cabin 9201 on the Costa Favolosa
Hello,

We had booked a sea-view cabin through a Costa advisor in October 2023 for a departure on 13/10/24 on the Costa Favolosa, with a cruise lasting until 22/10/24. When we saw the cabin, what a disappointment: only one stool, no armchair or sofa like we were used to with Costa. The sea view wasn’t great because of a film on the porthole, and the cabin faced the crew promenade. The space between the wall and the edge of the bed was about 30 cm... not easy for getting into bed. We immediately asked to change cabins. After two days, the answer was that no cabins were available. We spent our days in the lounges because there wasn’t enough room for two people to sit—one had to sit on the stool and the other on the bed... Two days before disembarking in Marseille, reception offered us a sea-view cabin on deck 2. We asked to see it: what a difference—space, a sofa, an armchair, a stool, and a real sea view. Unfortunately, with only two days left before disembarking, it was difficult for us "seniors (85 and 73 years old)" to pack our suitcases and bags, unpack them in the new cabin, deal with the walker, and then repack two days later for disembarkation. We filed a complaint with Costa’s customer service, which responded quickly: "You found the cabin small. Please note that our cabins meet standards and are allocated accordingly. It is indeed possible to change cabins if the ship’s occupancy allows it. We offered you this change, which you later declined." In the end, they offered a "commercial discount as an exceptional gesture for booking a future cruise." This cabin 9201 is for one person, not two. The onboard staff were always as friendly and smiling as ever. There were long lines to access the buffets, so it was better to go to the restaurant at lunchtime when we didn’t have excursions. The shows were varied, and the indoor pool was very chilly. We won’t be sailing with Costa again. We’ve booked with MSC for 2025, but after reading some reviews... Mum49
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CFC Highland and Scotland on April 16th
Hi there, So, I booked this cruise... I know CFC gets a lot of criticism— - And that it’s not really like the ships I usually take. But the destination really interested me... So, I’m giving it a try... I’m going in with an open mind, thinking I got a good deal, so I’m not expecting the same experience as when I travel with Yacht Club or The Haven. We’ll see... soon!
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Mixed (even disappointed) review of the NCL Sky Indian Ocean cruise from April 19 to May 3, 2025
Hi everyone,

I’m back from this “mixed” two-week cruise in the Indian Ocean on the Norwegian Sky.

Originally, I had booked a cruise with AIDA (also in the Indian Ocean), but unfortunately, the company decided to cancel it and offered us other options, which we declined because the dates didn’t work for us.

Since my wife really wants to do a cruise in the Indian Ocean, but very few companies offer this destination, it’s a bit complicated—especially when the dates don’t line up. Finding a good compromise between companies and timing is tough. Retirement can’t come soon enough!!!

After some research, I found a really great itinerary with Silversea (a luxury cruise line) for a 19-day cruise from Cape Town to Victoria, stopping in Madagascar (2 days), Praslin, La Digue... But my wife couldn’t get the time off. Not only was the itinerary amazing, but the price was unbeatable (5,200 € per person for a balcony suite, all-inclusive). What a shame—I would’ve loved to try this company, but maybe next time (if we’re lucky enough to have the chance).

My wife tried to take unpaid leave but wasn’t successful... Oh well!

On my end, I have more flexibility with vacation time since I travel a lot for work, so I can accumulate my days off and take them when it suits me.

So, we settled for this cruise (the only one that matched my wife’s vacation dates). Sure, we weren’t thrilled about the ship, but the itinerary wasn’t bad. We figured, why not?

I requested a quote from Logitravel, and after a discount, we paid 2,600 € per person for a balcony cabin (category BA) with the More At Sea package, which includes: 300 minutes of internet, premium drinks, 5 restaurants, and discounts on excursions...

The itinerary:

Day 1 Dubai (UAE) Boarding 11:59 PM Day 2 Abu Dhabi (UAE) 7:00 AM Day 3 Abu Dhabi (UAE) 2:00 PM Day 4 Sea day Day 5 Sea day Day 6 Sea day Day 7 Sea day Day 8 La Digue (Seychelles) 10:00 AM 8:00 PM Day 9 Mahé (Seychelles) 7:00 AM 8:00 PM Day 10 Sea day Day 11 Antsiranana (Madagascar) 7:00 AM 6:00 PM Day 12 Sea day Day 13 Pointe des Galets (Réunion) 8:00 AM 9:00 PM Day 14 Port Louis (Mauritius) 7:00 AM Day 15 Port Louis (Mauritius) 8:00 AM

After booking the cruise, I started looking for flights (Paris/Dubai and Mauritius/Paris). It’s peak Easter vacation time, so tickets are crazy expensive... I ran several simulations on Skyscanner and was shocked by the prices.

A direct flight from Paris to Dubai with Emirates is 1,400 € per person (one way), and the return from Mauritius to Paris (also with Emirates via Dubai) is 1,350 € per person.

Given these outrageous prices, I decided to book a flight with a layover. The best value I found was with Qatar (via Doha) for 650 € per person, with a 2.5-hour layover in Doha, and a direct flight from Mauritius to Paris with Corsair for 750 € per person.

With the More At Sea package, we had a 300 € credit per person for flight tickets (as long as we booked through NCL).

I requested a quote, and they offered: OUTBOUND: April 18, 2025 – Egyptair CDG-CAIRO 10:05 PM-2:30 AM February 19, 2025 – CAIRO-DUBAI 5:30 AM-10:55 AM RETURN: May 3, 2025 – Kenya Airways Port Louis-Nairobi 6:50 PM-10:10 PM, Nairobi-CDG 11:50 PM(+1)-7:30 AM (price: 950 € per person).

Sure, the price was good, but we didn’t want to fly with those airlines, and NCL didn’t have any other options. So, we booked our flights ourselves.

D-Day: Departure from Paris on April 18 with Qatar via Doha:

Two days before leaving, I checked in online and took the opportunity to buy seats near the emergency exits since my wife tends to get swollen legs on long flights. So, she prefers having extra legroom (cost: 132 € per person). It’s a bit pricey, but peace of mind is priceless.

Usually, when I have an early flight from Roissy, I always book a hotel the night before (near the airport) to avoid stress and not miss my flight. But since it was school vacation time and Good Friday, we decided to leave very early from home...

The flight was scheduled for 9:05 AM. We live 70 km from the airport and had to be there by 7:05 AM.

We barely slept... Up at 4:30 AM, and by 5:45 AM, our Uber was outside. We arrived at the airport (Roissy Terminal 1) by 6:50 AM.

Check-in was smooth—less than 10 minutes, and our bags were dropped off with boarding passes in hand.

This was my first time flying out of Roissy Terminal 1 since it was renovated for the Olympics. Wow, it’s a huge improvement—nothing like the old “camembert box” we used to know!

A few photos:

















Coming up: Layover in Doha
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Lisbon/Galveston Transatlantic Review – NCL Viva in The Haven
Hi everyone, Okay, here I go—I haven’t done a cruise review in ages, and even longer since I’ve posted one on this forum. So, this is kinda your fault, Catherine, if I’m getting back into it... I just hope I haven’t lost my touch!

It’s a transatlantic cruise, so there are a lot of sea days. That means this review will mostly focus on the ship, especially the "Haven" section, which doesn’t get much coverage on this forum. There’ll definitely be some comparisons with MSC’s Yacht Club, since they’re direct competitors.

This will be my third cruise with NCL—a company I really love—but my first in The Haven.

My two previous cruises were on smaller ships: the NCL Sun for the Chilean fjords and the NCL Spirit in February 2025 in Asia, departing from Taiwan and arriving in Korea. I *loved* the Spirit.

Alright, let’s get started!

This trip was booked almost last-minute in early October for late November, after I had to cut short my August trip for medical reasons.

At first, when I looked at this cruise, I hadn’t specifically decided to go for The Haven. I wanted a relaxing cruise but still with destinations I hadn’t been to before. I kinda stumbled upon this one, and the itinerary appealed to me. I also found the balcony cabin price pretty good—around 2800 € for a balcony cabin (for two), all-inclusive package included. Not including flights, of course. In the end, we decided to try The Haven (obviously not the same price), but I think we got a great deal for the promised perks.

Itinerary: Departure from Lisbon, arrival in Galveston, Texas. Stops: St. Martin, St. Thomas, La Romana, Cabo Rojo, Falmouth in Jamaica.
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One-Day Visit on the Renaissance in May 2025 – CFC Cruise
Hi everyone,

We were offered a visit to the Renaissance by the new CFC cruise line through Croisiland. After reading all the reviews—some very harsh, others glowing—I wanted to form my own opinion without having to book a full cruise to test it out. This visit to the ship at the port of Le Havre for 49 € per person came at the perfect time, even if I’m a bit put off by having to pay for a ship tour. That’s not how it usually works with other cruise lines, as far as I know.

The Renaissance is a former Holland America Line ship, built in 1993 and renovated in 2023. We’re familiar with this style of ship since we took a long cruise in Polynesia in 2014 on one of its sister ships, the MS Statendam. We remember it as a charming small ship with a lovely pool terrace at the very back.

Off we went this morning for a relaxing day on a ship—always a nice change!

The Pont de Normandie is the last elegant structure you see before entering the vast and rather smelly port area of Le Havre.



The area around the port where the Renaissance is docked is total chaos—cars everywhere and only a handful of taxis. We were supposed to have a reserved parking spot in front of the terminal (we’d even given them our car model and license plate), but we were denied entry. There’s no paved public parking, so we left the car on a vacant lot.



CFC was officially acquired by the British cruise line Ambassador Cruise Line in January 2025. Ambassador Cruise Line, launched in 2010, already owns two ships of the same type and age. They wasted no time repainting the funnel in their new colors.



The line of passengers disembarking and waiting for taxis is endless... and taxis are trickling in. Is this the aftermath of yesterday’s strike, or is this the norm in this port? Either way, I feel bad for the poor travelers waiting—it’s going to be a long haul. Many are leaving on foot, dragging their suitcases. Compared to the port of Marseille, this is pretty dismal.



Forty spots were available for this visit organized by Croisiland, but we ran into a good hundred people at the meet-up. A group from the AVF (Accueil des Villes Françaises) of Le Havre will be joining us. Our Croisiland group consists of twelve people, if I counted right.

Security clearance is done alphabetically, and we quickly board the ship. Now we’re getting to the heart of the matter.

To be continued...
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Transfer from the port of Santos to São Paulo airport
Hi everyone, I’ve booked a cruise on the Preziosa to Brazil in October 2025. I’d like to know if we can get a taxi right from the ship to São Paulo airport from the port of Santos. Our flight is scheduled to leave at 2:40 PM, and we dock at 8:00 AM. MSC has an excursion planned, but we’d arrive at the airport too late. Thanks to anyone who can give us some info. Best regards,
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VF Members' Cruise Departure Calendar for 2026
hi there Here’s the cruise schedule for 2026. It’s a great way to get ideas and maybe even meet up with other members. 2 essential rules:

1) never "quote" the calendar when replying—this’ll avoid any confusion 2) follow the format below DD/MM - username / SHIP IN CAPS / number of days / cruise title / departure port DON’T FORGET THE SPACES between the / /

REMINDER Despite my requests, few people follow the requested format. Cruises that stray too far from it won’t be listed anymore—sorry!PLEASE respect the templates! COPY AND PASTE THE FORMAT BELOW AND REPLACE WITH YOUR DETAILS IF YOU’RE STRUGGLING DD/MM - username / SHIP IN CAPS / number of days / cruise title / departure port DON’T FORGET THE SPACES between the / / It takes time to fix mistakes, so THANKS TO EVERYONE for your help!

YOUR TURN 😉

NUMBER OF CRUISES 2026: JANUARY FEBRUARY MARCH APRIL MAY JUNE JULY AUGUST SEPTEMBER OCTOBER NOVEMBER DECEMBER
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Cruise Review: Regal Princess in the British Isles
Hi there! Here’s a quick review of my cruise on the REGAL PRINCESS. This was my 35th cruise and my second on the REGAL PRINCESS, which I first discovered in 2017 during a Caribbean cruise. A few months ago, we received an email from PRINCESS changing the itinerary—DUBLIN and EDINBURGH were replaced by two Scottish islands. We were a little disappointed, but since we’d never sailed around the UK, we didn’t really know any of the ports anyway. The itinerary was: SOUTHAMPTON AT SEA KIRKWALL INVERGORDON AT SEA STORNOWAY GLASGOW BELFAST AT SEA CORK AT SEA PORTLAND LE HAVRE SOUTHAMPTON

A 13-day/12-night cruise for 1350 € per person in a guaranteed deluxe balcony cabin. PRINCESS assigned us a balcony cabin on deck 8 with a large balcony. We ended up happy with our cabin, even though we’d initially preferred a higher deck. I’ll admit I hesitated to choose this cruise because of the weather—I love sunshine and good weather—but the desire to discover new ports won out, especially with the promise of heading to Corsica afterward to soak up some sun again 😉

On PRINCESS, as Catherine mentioned, there’s no card—everyone has a medallion! I loved this system, which unlocks your cabin door as you approach. It’s really well thought out!

We took the EUROSTAR from Lille to London, then a train from London to Southampton the day before. We stayed in a nice IHG hotel near the port.

EMBARKATION It’s Friday, August 1st. After a good breakfast and a quick check-out, we realize our UBER app isn’t working in England ;(. We have to go back to reception to ask for a taxi because, even though the hotel is close to the port, the ship is still over 2 km away—hardly ideal with luggage! The problem is that many hotel guests also requested taxis... so we wait a good 30 minutes before ours arrives! We get to the REGAL PRINCESS pretty quickly but are shocked to see a huge line outside!!! We hadn’t seen that in over a decade! Not the best start! 🙁



TO BE CONTINUED!
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Review of a Norway cruise on the Emerald Princess in June 2025 (1)
Hello everyone,

I’ve wanted to take this Norway cruise for a very long time. The first time I booked it was in July 2020 with Azamara. Unfortunately, it was canceled, as everyone remembers. When I tried to book it again, the prices (already a bit high with Azamara) had simply doubled. So, since then, I’ve been keeping an eye out every year for any opportunities...

The last time we sailed with Princess was eleven years ago, and things didn’t go very well. I came back pretty unhappy with their service and quite disappointed. Despite the $600 they gave me as credit for a future cruise, I’d never set foot on one of their ships again.

But this time, the opportunity arose—a fantastic itinerary with lots of stops, a reasonable price for 16 nights (I’ll share the details in the conclusion), and a ship that’s not too big, so to speak, with only 3,000 passengers. I’m not expecting much from the cruise line this time and am boarding the ship with low expectations beyond the itinerary.

Princess has introduced an app to download before the cruise. It’s essential because online check-in is no longer available, and the agency doesn’t send a travel journal. Everything is done through the app. After completing the check-in on the app, we only know that we’ll need to pick up our key, the Medallion, at embarkation by following the blue line in the terminal and presenting our passport.



Up until our departure, the weather forecast for the coming week in Norway is disastrous—rain, rain, and more rain. It was pretty much the same two years ago before our Iceland cruise, and in the end, the weather turned out fine.

If you’re ready to embark on the Emerald Princess to discover this beautiful cruise and the stunning landscapes of Norway, let’s go!

Southampton - Sea day - Bergen - Olden - Åndalsnes - Sea day - Tromsø - Honningsvåg (North Cape) - Alta - Sea day - Molde - Trondheim - Two sea days - Edinburgh - Sea day - Southampton
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Retour sur la croisière CFC les perles de la Baltique juin 2026
Bonjour, Nous voila de retour de cette croisière. Embarquement à Dunkerque: les portes ouvraient à 12h environ, étant un peu en avance, je suis allée demander pour que mon mari PMR attende à l'intérieur plutôt que s/ son déambulateur dehors. Je l'ai donc laissé avec les 2 valises et nos 2 sacs à dos dans le petit hall pendant que j'allais garer le véhicule s/ le parking réservé avec CFC au tarif de 10 euros/ jour. La navette qui devait reconduire les gens du parking au pavillon des maquettes devait arriver dans 5 minutes et au bout de 15 minutes toujours rien. Après 15 min d'attente j'ai vu un Mr qui partait à pieds et je lui ai demandé de l'accompagner. En 15 minutes nous étions arrivés et toujours pas vu de navette car elle nous aurait dépassé.Arrivée au pavillon des maquettes . Mon mari avait déjà enregistré les valises avec l'aide d'1 personne de CFC.Restaient les formalités à remplir ce qui fut fait rapidement.Nous étions à bord à 12h15. Direction le buffet au pont 11 et attente de pouvoir accéder à la cabine dans 1 salon. A 14h , découverte de la cabine balcon au pont 9 à l'arrière: spacieuse avec un grand balcon comparé à MSC/COSTA. Etant à l'arrière, cabine 9202 , toujours un problème d'ascenseur le numéro 4: " car préference". L'ascenseur numéro 2 s'arrête au pont 10...et l'ascenseur numéro 3 souvent en panne, il ne reste que le numéro 1 pour les PMR pour accéder au buffet pour les personnes ayant également du mal à monter les escaliers.A noter 1 seule enfant à bord et beaucoup de "cheveux gris". JOUR 2: en mer. Beaucoup d'activités de proposées. Jour 3: GOTEBORG ( Suède).soleil 19 degrés à 11h Excursion prise avec CFC: Goteborg et Haga pour tous. Visite interessante avec une guide TB. Le quartier HAGA à notre avis plein de pavés et rien de spécial et pas adapté aux personnes se déplaçant avec une canne ou fauteuil.Ascenseur numéro 3 en panne.. Jour 4: Copenhague15 degrés le matin, averses ap-midi. Pas pris d'excursion ayant déjà fait escale avec CFC en 2025 et s/ les conseils des personnes de ce forum, nous avions pris le bus op-on/op-off face au bateau. Je suis allée quand même revoir la petite sirène . Plus de TV, ascenseur réparé. JOUR 5 : en mer , tj pas de TV JOUR 6 : GDANSK ( Pologne).15 degrés pluie toute la journée. Il y a 1 navette pour aller dans le C Ville. Nous avons pris l'excursion:Panorama de Gdansk. Le guide nous a laissé dans l'entrée du C Ville pour 45 minutes en nous donnant ce qu'il y avait à visiter.RV pour la suite des visites à 15h. Le bus est parti à 15h15 pour faire 10 km pour aller voir la Cathédrale d'Olivia .Nous y sommes arrivés à 16h16....le guide nous a dit que dans ce sens il y avait souvent des bouchons..Nous avons eu 10 min s/ place pour aller ensuite voir le phare et le monument de Westerplatte où là aussi nous avons eu 10 minutes s/ place. Nous étions bcp à nous interroger pourquoi nous n'avions pas fait le circuit dans l'autre sens puisqu'il s'avait qu'il y aurait des bouchons... Je suis allée à la réception me plaindre de cette organisation .La personne m'a lu le programme: nous devions commencer par le phare puis aller à la Cathédrale et y rester 30 min pour rejoindre le centre de Gdansk pour 1 courte promenade guidée avec un peu de temps libre pour acheter des souvenirs etc.. Le guide a fait tout le contraire de ce qui était prévu et pas de visite guidée puisqu'il nous a lâché dans la ville.... JOUR 7 : Ile de Bornholm (Danemark) 14 degrés quelques rayons de soleil Nous avions vu dans les excursions qu'il y avait découverte de RONNE à pieds. Donc comme beaucoup nous avons visité par nous-mêmes. Il y avait 1 petit orchestre pour nous accueillir s/ le port et 2 personnes avec des plans de la ville. Nous avons pris la navette pour sortir du port, navette toutes les 15 min.Office du tourisme à côté du "shuttel bus". Visite agréable à notre rythme. JOUR 8: KIEL ( Allemagne) 18-23 degrés, beau temps Nous avons pris l'excursion KIEL pour tous. Guide TB et visites interessantes. Le port est en ville et en 10 minutes nous sommes dans le CVille en suivant un trait bleu au sol depuis le port jusqu'au centre.Ascenseur 3 de nouveau bloqué...de nouveau la TV. JOUR 9 : en mer; l'ascenseur 3 fonctionne JOUR 10: en mer ; l'ascenseur 3 de nous veau en panne... JOUR 11: débarquement à Dunkerque. Les cabines doivent être libérées à 7h30.Buffet ouvert jusqu'à 9h. Ascenseur numéro 1 "réquisitionné" , reste le 2 qui ne va pas jusqu'au 11... problème pour les PMR qui doivent traverser tout le pont 11 et essayer d'avoir un des 4 ascenseurs en fonction à l'avant avec bcp de monde à les utiliser. Mon avis; escales interessantes. Personnels à bord toujours aussi accueillants , souriants et parlant français pour la plupart. Spectacles le soir de meilleure qualité qu'en Mars/Avril 2025 tant chanteurs-danseurs-animateurs et des costumes mieux.. Moins bien aimé ceux du "magicien". Il y a eu 3 conférences à bord par une personne très cultivée mais qui débordait du sujet et trop historique à mon goût.Je n'ai pas assisté aux 2 autres, mon mari a suivi la 2ème mais pas la 3ème.. Pour cette croisière il y avait le thème du Bridge mais nous ne sommes pas joueurs ni intéressés. Nous n'avions pas pris de forfait boissons à bord , il y a l'eau à disposition, café, thé, tisanes.

Nous avons eu un problème d'infiltration d'eau dans la cabine la veille du débarquement.Nous l'avons signalé et une fois le personnel technique passé ( avec traducteur ne parlant pas anglais), on nous a demandé de laisser la cabine pendant quelque temps pour la réparation.Nous sommes allés dans un salon et au bout d'1h30 je suis allée aux nouvelle à la réception. Réparation + longue que prévue...il fallait changer de cabine.....pas évident la veille du débarquement. Plus de cabine balcon disponible, nous avons eu 1 vue mer la 6075 avec baignoire ( impossible de l'utiliser pour nous deux). Nous avons donc fait nos valises , pris 1 douche dans notre cabine et nous sommes descendus dans la nouvelle.Bruits de chaises jusqu'à 0h30 car cabine sous un salon et un bruit continuel de ventilation dans le couloir.....le sommeil a été difficile à trouver. Débarquement: bien organisé. Nous avons été aidés pour le transport des 2 valises + sacs dans la salle d'attente le temps que je prenne la navette pour aller récupérer le véhicule. Guylène
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Solo cruise: is the cruise destockage deal worth it?
Hi there, I’m thinking about taking my first cruise. Has anyone ever booked with Destockage Croisière? I’ve been offered a Mediterranean cruise departing from Marseille for 1,200 € solo in an inside cabin. Does that sound like a fair price? The departure is in April 2026, so pretty soon. It’s with MSC, and the ship is the MSC World Europa 5*. Has anyone traveled on this ship before? If so, I’d love to hear about your experience. Also, if you have any tips to share, I’m all ears. And what about solo cruising in general? I get the feeling most people go as couples or families… will I still enjoy it without feeling too isolated? Are the dining tables shared, etc.? Thanks so much!
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Review of a magnificent cruise in the Pacific Islands with the Royal Princess
Great to see VF back in action! However, is it normal that we can’t upload more than 10 photos per post? If so, that’s a real shame!

Looks like I’m the first to post a review, but I’m sure others will follow to keep this forum—our forum—alive. Once again, a BIG thank you for bringing it back!

I got home yesterday but still can’t sleep, so I’d rather share this amazing cruise I just took on the Royal Princess.

Last year, I did almost the same itinerary on the Ovation OTS (Royal Caribbean), and it was mixed at best—let’s just say it was disappointing.

The itinerary: - Los Angeles - 5 days at sea - Honolulu - Hilo (replaced by Kona) - 5 days at sea - Papeete - Papeete - Moorea - 3 days at sea - Pago Pago (Samoa Islands) = canceled - 1 day at sea - International Date Line crossing - 1 day at sea - Tauranga - Tauranga - Auckland

I booked this cruise over a year in advance through the Logitravel agency. I chose a Balcony Category D cabin because the Cat B cabins on this ship class don’t have a sofa. I like having a couch in the cabin so I don’t have to sit directly on the bed when I come in.

My last cruise with Princess was years ago, and after last year’s disappointment with Royal Caribbean (Ovation OTS), I decided to give Princess another try. Not only did I love the itinerary, but the cruise was longer, and there was a new port for me—Pago Pago—which unfortunately got canceled.

Honestly, I can tell you I didn’t regret my choice for a second—this cruise will stay with me forever. Everything, or almost everything, was PERFECT!

After Oceania, I’d rank Princess in second place, and I think their service is a notch above Celebrity. You’ll see why as you read this review.

From what I remember, Catherine Isa and others have already tried this ship class and loved it.

Here we go! Day 1: Departure from Roissy to Los Angeles on an Air France flight.





Last year, I flew Air Tahiti Nui (ATN) for the same route, and I can tell you it was WAY better than AF in terms of comfort and service. Unfortunately, ATN now flies very few routes to Los Angeles, preferring to transit through Seattle to get to Papeete. So, I had to go with AF. Back in 2018, I did a Paris/Papeete flight with AF and was a bit disappointed with the 24-hour journey. Anyway!

During this flight, we had one meal and a snack before landing in LA. Drinks were available throughout the flight. We arrived on time in LA.

Before taking off from Roissy, I downloaded the MPC (Mobile Passport Control) app—a mobile app for travelers with an ESTA to save time at customs (only for those returning to the U.S. at least a second time). It lets eligible travelers skip the long lines at customs when arriving in the U.S. After filling out a form and answering a few questions about your trip in advance, you get a ticket that lets you access a special line with shorter wait times. Unfortunately, I didn’t get the ticket, so I had to wait in the regular line. Thirty minutes later, I got the ticket, but it was too late—I was already in the visitor line. It took us 1.5 hours to get through immigration.

Since I’m traveling again in January next year, I’ll try MPC again to see if it works.

After leaving the airport, I took a taxi to my hotel on Hollywood Blvd, but the driver tried to scam me to make more money. Last year, the same ride cost $50, but this time, he took a long detour to run up the meter. When I saw it hit $80, I told him that last year the same trip cost $50, and we weren’t even there yet. He said, “You’re going to a hotel on Hollywood Blvd, and you’re quibbling over a few dollars?” I told him I wouldn’t pay that much because I saw he took a longer route (via Google Maps), and if needed, I’d call the police. Then he said, “Let’s work something out.” I told him I’d pay $50, just like last year—not a cent more. When we arrived, he said, “Give me $60, and we’ll call it even.” So, I gave him $60. If I hadn’t said anything, he would’ve charged me over $100. Oh well!

Our hotel (Lowes Hotel) is on Hollywood Blvd. It’s a really nice hotel with a rooftop pool. That said, it’s not worth 330 € per night plus 30 € per person for breakfast. But since we’re on Hollywood Blvd, everything’s overpriced.













We checked into our room with a view of the Hollywood Sign (as requested). We dropped off our things, then relaxed by the pool with a drink before taking a stroll down Hollywood Blvd.





That evening, we went to dinner at the Roosevelt Hotel, just 100 meters from our hotel—a legendary Hollywood hotel where Marilyn Monroe used to stay regularly. In fact, her suite still bears her name. Honestly, the hotel is really old, and I didn’t think much of it—or the dinner. We headed back to our hotel for a good night’s sleep because tomorrow we had a tour booked to see the stars’ houses and Beverly Hills.

To be continued: Beverly Hills/Hollywood tour and embarkation.
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Review of an expedition cruise to the Seychelles with Ponant from January 25 to February 2, 2026
Hi everyone,

It was totally by chance that I found this cruise while chatting with Alfred in November 2024. It wasn’t planned, but the price was attractive—one of those "great deals" from Ponant that I love and that don’t exist anymore. Since everyone’s wondering, here’s the answer without waiting for the end of the story: after my various loyalty discounts, I paid **3,250 € per person** for 8 nights/9 days on the expedition cruise *The Essentials of the Seychelles*.

Expedition cruises are by far our favorites. The outings are done by Zodiac with the ship’s naturalist guides, everything’s included, and there’s no need to add any excursions or prepare anything.

We’re liking long flights less and less, so to break up the trip, we decided to stop over in Doha for four days on the way there and one day on the way back.

I’m happy to share the good and not-so-good moments, the great surprises, and the disappointments of this trip with you.
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"Tropical Odyssey" CFC Renaissance – November 1st to 22nd, 2025
We’ve just returned from a cruise that my wife and I will remember—unfortunately, not in a good way. There’s so much to say that I’ll proceed chapter by chapter. Pre-Cruise On January 24th, 2025, I booked through a supposedly attentive cruise agent the repositioning cruise of the CFC Renaissance to the French West Indies, initially departing from Le Havre, then from Dunkirk, on November 1st, 2025. The return flight was included in the price of this trip. From January, right after booking, this adventure got off to a bad start. Used to major cruise lines, I asked my agent to reserve a table for 4 at the "Vatel" restaurant for the second seating, and to link this reservation to the cabin of friends traveling with us. First brush-off: "Ask the maître d’ at the restaurant entrance on the first night."

"To govern is to foresee, and to foresee nothing is to head for disaster," as Émile de Girardin said.

Following this maxim, in February, I started looking for transportation to Le Havre, which was initially the departure port. Then, I asked the travel agent which airport the return flight would land at. I knew flights from Pointe-à-Pitre to Paris served both main Parisian airports. Here, I found myself like a ping-pong ball between the cruise agent and CFC: The cruise agent said, "Ask CFC," and CFC replied, "No, your agent is your intermediary—ask them." It went back and forth like that. Impossible to pre-book the flight that would take us back to our final destination. During the summer, we learned that the departure port was no longer Le Havre but Dunkirk. We canceled our transfers to Le Havre but, of course, lost the cost of the reservations. Meanwhile, we purchased our "Beverage" package—we chose the "Fraîcheur" option, which included all non-alcoholic cocktails, canned sodas, fruit juices, bottled water, and regular coffees. This detail is important for the rest of the story. Every month, I followed up to find out the return airport. Nothing until October 28th (3 days before departure), when CFC finally informed me it was Orly, along with the flight number and time. Of course, on top of booking at full price, I had to arrange my final transfer home. Since I had very little time before the return flight, I had to book an Uber in a rush for the Orly/CDG transfer. Right after, we were told that our first stop in Lisbon—the most anticipated for many cruisers—had been canceled due to a strike at the port of Lisbon and replaced with Vigo, Spain. A completely unremarkable stop—nothing outstanding. As you can see, the prelude was already problematic, yet we’re far from reaching the peak of our disappointments. .......... to be continued soon.
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Choosing Packages on the "Renaissance" (CFC) - "Jewels of Vestlandet" Circuit
Hello, We’ll be sailing on the Renaissance with CFC to southern Norway from July 4 to 11, 2026, departing from Dunkirk (the cruise was booked through "Planète Croisière"). When entering some personal details or pre-selecting options on the CFC website, I’m wondering about the "optional" categories for drinks and WiFi. I’m actually a bit surprised by these extra charges, as we weren’t used to them on other cruises (Australis in Patagonia; Hurtigruten’s Coastal Express in Norway and Alaska; Rivages du Monde in the Arctic or on the Douro River; a Nile river cruise in Egypt), where we sometimes had access to basic drinks at meals and free WiFi when near land. Anyway, for those who’ve already taken a CFC cruise on the Renaissance, could you share some advice? Specifically about the most basic drink package, called "Fraîcheur" (238 € for two), which doesn’t seem to be described anywhere. The "Premium" package seems excessive (490 € for two for the week) for light drinkers. As for WiFi, it’s 10 € per day per person. While I find that price acceptable for parking our car in Dunkirk, it feels overpriced here (especially since it was free on the Nordlys "Coastal Express" just 3 or 4 years ago). So, I’d love to hear from experienced cruisers who’ve been on this ship! Looking forward to seeing the excursion prices, which should be available soon! 😐

Thanks in advance!
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Who has already done the "Great Southern Loop": Antarctic Peninsula-Falklands-South Georgia?
Hello, My current dream for a potential (last?) big trip during our winter of 2026 is mentioned in the title. I’m particularly interested in the ship "Exploris One" (17 nights on board in January-February 2026), operated by the French company EXPLORIS (founded by former Ponant team members), and it seems to be a fully French-speaking experience with a maximum of 120 passengers. The most competitive offer I’ve found so far is through "Croisierenet.com".

So far, we’ve only sailed and landed as far as Cape Horn (with Australis), but beyond the Antarctic Peninsula itself, it’s especially South Georgia and the richness of its wildlife colonies that appeal to me the most (and the least appealing part, of course, is the price! 🤪)

For those of you who’ve sailed along and set foot on these lands—were you truly won over and did you feel, in plain terms, that "you got your money’s worth"? If by any chance you know Exploris, what can you say about it? Same for the reliability and seriousness of Croisierenet.

Given the sums involved, is it wise to wait a few more months before deciding, hoping for bigger discounts as the departure date approaches, while counting on cabin availability in my preferred category? Currently, Exploris is offering discounts of -35% off the listed catalog prices for 2025 cruises and only -25% for 2026... On the other hand, could international flights from Paris to Buenos Aires become more expensive in the meantime? (But it seems the clientele for these cruises is marginal for this international flight, and January-February also appears to be significantly cheaper than November, especially for direct round-trip flights with Air France.)

Thanks for your feedback and any other wise advice! 😉
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Where to start planning an Antarctica excursion?
Hi everyone,

I’ve been thinking about an Antarctica trip for a while now and it really appeals to me, but I’m not sure how to start my research. First off, is it better to leave from Chile or Argentina (assuming we’re not departing from France)? Is it more reassuring to travel on a large ship or a medium-sized one? What aspects should I check (total number of days, number of excursions, well-known vs. lesser-known companies, local agencies, etc.)? What are the must-sees I shouldn’t miss, and what’s unnecessary? Thanks for sharing your experiences! Best, Dominique
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CFC Christmas and New Year's Cruise
My wife and I are going on the "Christmas and Holiday Traditions" cruise from December 22 to January 5. This is our first time with CFC. We’ve done dozens of cruises over the past 35 years—including three world cruises with Costa—but we’re tired of the Italian attitude. We’ve also done 3 or 4 with MSC, Club Med 2, and a long time ago, the Mermoz with Croisières Paquet, in short… Given the reviews, we’re wondering about the all-French aspect, since the Filipino crews are nice but French is complicated for them. And the comments about the food aren’t exactly reassuring. Yes, the drink packages are way too expensive. We’ll have to wait and see how much the excursions cost… It’s an old ship, so let’s hope everything still works. See you soon!
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Delighted review of my MSC Virtuosa cruise from April 5 to 19, 2026
Hi everyone,

As promised, here’s my review of the cruise I took from the 5th to the 19th on the MSC Virtuosa.

As you know, I had initially booked a cruise with Mein Schiff departing from Dubai (from Dubai to Cape Town). It was a 22-day cruise. Due to the issues in the Persian Gulf, my cruise was canceled by Mein Schiff.

So, we started looking for a Plan B because we really wanted to go. Especially my wife, who had just had a minor procedure and needed some rest. Since she had already taken time off, she was determined to travel. However, we were looking for an affordable Plan B since we weren’t sure when Mein Schiff or the airline would reimburse us.

While browsing online, I found a 15-day cruise departing from Pointe-à-Pitre (including flights, transfers, the cruise, and drinks) for a price of 1,200 € in a Fantastica balcony cabin. We thought, *Why not?*

I should mention that I’m not usually a big fan of MSC. My last experience with them was post-Covid (I took two cruises, one in 2021 and another in 2022), and it was honestly a disaster. We didn’t want to repeat that, but after talking to Catherine, who told me she was very happy with a short Christmas cruise, we decided to give it a try.

I have to say, I was left speechless. Honestly, the cruise was absolutely perfect. There’s nothing to complain about (or just a few minor details). In terms of service and food, I felt like I was on a premium cruise line. I’d even say MSC has nothing to envy from some of those companies. While premium lines like Holland, Celebrity, and Royal are cutting back on services, I think MSC has made huge improvements. Seriously, I wasn’t expecting this at all. You’ll see what I mean as we chat more.

I won’t do a full review like I usually do because there weren’t many stops: 1. We boarded in Pointe-à-Pitre 2. We stopped in Saint-Martin 3. Then it was a direct crossing to the Azores...

This cruise was really about relaxing, even if it’s not the kind of trip we usually take.

First off, I’m not a big fan of "flight and cruise" packages. I asked if we could leave two days early, but they said it wasn’t possible. We had to take the flight, then the bus, and board the ship directly.

It’s not really my thing, but given the price we paid and since we really wanted to relax, we thought, *Why not?*

Here’s the itinerary:

Boarding in Pointe-à-Pitre Saint-Martin Five days at sea The Azores Four days at sea Hamburg One day at sea Le Havre



But as I mentioned, it wasn’t about the itinerary. It was really about taking a break and unwinding. Honestly, I came back thrilled.

Departure and boarding details to come
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French company CFC
Hi Has anyone sailed with the French company CFC? What do you think? Haven’t seen many reviews about this company.
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Transfers between Miami Airport and the cruise port
Hi everyone, I’d like to know if the distance between Miami Airport and the Miami cruise embarkation port is far, and what transfer options are available. If I need to arrive a day early, are there any budget-friendly hotels near the port or the airport? Thanks in advance for all your tips! Cloclo
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Combining cruises refused: an incomprehensible disappointment with CFC
I just got a mind-blowing response. I wanted to book 2 back-to-back cruises in the French West Indies on the Renaissance—arriving in Guadeloupe on December 23, 2025, and returning from Martinique (the end-of-cruise city) on January 13, 2026.

And guess what? It’s impossible because they’re pre-packaged deals. The only solution is to book just one cruise—not two in a row. It’s UNBELIEVABLE.

CFC, the French cruise company—well, no. It’s actually CAC, an English cruise company with "civil servants" wearing blinders.

I’ve never seen anything like this. I’ve often combined two back-to-back cruises without any issues, but those were on "bare" ships. All they had to do was get me to Guadeloupe with the first cruise and have me depart with the second cruise’s start. It’s easy to book plane seats!

For the record, last year I did two back-to-back cruises in the Mediterranean, spending Christmas and New Year’s on the same ship.

Handing control over to the English wasn’t a good solution.

Oh well, I’ll find somewhere else with more open-minded people.
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CFC Cruises Reviews
Hi everyone, I'm really tempted by the idea of French-style cruises on smaller vessels, and I'm looking into CFC. I’d love to hear your experiences and feedback. Thanks, and have a great day!
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