Hi everyone,
I just wanted to warn you all after my disastrous trip back on February 28th because of Emirates airline.
Please note that if you need to file a complaint with this airline, wait until you're back home in France or your country of origin.
Here’s what happened to me.
I had booked and paid for seats on the plane for my outbound flight on February 10th from Lyon to Dubai, then Dubai to Bangkok. Despite our reservation, these seats weren’t assigned to us. I spoke to a flight attendant who told me she’d inform Emirates management and advised me to file a complaint once I was at my hotel. So, I did that on the Emirates website to request a refund for the paid seats that weren’t assigned, totaling 34 €.
On February 26th, I tried to check in online for the next day, which was supposed to be my return flight. To my surprise, my husband still had his return ticket, but mine was no longer scheduled. I contacted the airline via chat, and an advisor told me, "Ma’am, you canceled your return flight." I responded, of course, that I hadn’t, and as proof, my husband still had his return ticket. The advisor ended the conversation by insisting I had canceled my flight. I was devastated and in tears, and like most tourists, I only had data and no way to call except via WhatsApp and Messenger. I had to contact my daughters so they could call Emirates to understand and resolve the situation. But nothing worked—they insisted that when I filed my complaint, it was indicated that all my future tickets were canceled. The flight on February 27th was fully booked, so either my husband returns to France alone, or we return together on February 28th, but we’d have to pay 2300 € for both of us.
Despite multiple explanations to Emirates—including that I’m disabled and can’t be alone—they refused to listen or understand. We had to pay 2300 € to get home on February 28th. We also had to extend our hotel stay in Bangkok by one night and change our train for the return on the 28th, totaling 2565 € to get back home.
I’ve since filed requests with Emirates for a refund of the return flight tickets and with my Visa card, but I have little hope of recovering anything.
If anyone here has experienced this situation or has any ideas for a solution, I’d really appreciate your help.
Thanks so much for your valuable support.
Most importantly, remember:
DO NOT FILE A COMPLAINT WITH EMIRATES BEFORE RETURNING FROM YOUR TRIP.
10 similar discussions in English
This first trip of 2025 will have the taste of Asia.
More precisely, Thailand!
It’s not my first time—I’ve often traveled across Southeast Asia between 2000 and 2015. (This travel journal, for example...)
But it’ll be my partner’s first steps in this part of the world.
The itinerary we’ve chosen will alternate between familiar sights for me and new discoveries for both of us.
I’ll get to see how the country has changed in 20 years—and what’s stayed the same!
We were torn between the north and the south of the kingdom. Fears of smoke from slash-and-burn farming and a desire to relax on the sand tipped the scales toward the south...
What if we rented a car?
I think driving in sprawling Bangkok would be a bit ambitious, so we’ll only book our vehicle from Hua Hin to return it in Surat Thani.
Other transportation will range from tuk-tuks to overnight trains and ride-hailing services.
And of course, the plane!
I’d love to travel from Auvergne to Bangkok by road, but 15 days wouldn’t be enough...
Plus, the current geopolitical situation isn’t exactly favorable...
So, once again, we’ll be stuck for hours in the less-than-comfortable economy class of Qatar Airways.
The arrival time was on schedule, entry formalities were quick, and all our luggage made it.
We left Lyon in wind and cold—now we’re breathing in the warm, humid air of กรุงเทพมหานคร.
To reach our hotel, we first took the metro, which dropped us off in the city center in about 30 minutes for the incredible price of 1.18 €.
A few taps on the GRAB app, and we booked a ride-hailing service for the last few kilometers.
We waited a while for our driver due to insane traffic in the area, but once in the 4x4, we were at our lodging in no time.
We chose this small hotel for its riverside location, tranquility, and price.
It’ll do the job perfectly—the only downside is the weak breakfast.
The room is inviting, and we collapse onto the bed for a well-deserved short nap.
Wake-up call in an hour for our first visits!
See you soon...
More precisely, Thailand!
It’s not my first time—I’ve often traveled across Southeast Asia between 2000 and 2015. (This travel journal, for example...)
But it’ll be my partner’s first steps in this part of the world.
The itinerary we’ve chosen will alternate between familiar sights for me and new discoveries for both of us.
I’ll get to see how the country has changed in 20 years—and what’s stayed the same!
We were torn between the north and the south of the kingdom. Fears of smoke from slash-and-burn farming and a desire to relax on the sand tipped the scales toward the south...
What if we rented a car?
I think driving in sprawling Bangkok would be a bit ambitious, so we’ll only book our vehicle from Hua Hin to return it in Surat Thani.
Other transportation will range from tuk-tuks to overnight trains and ride-hailing services.
And of course, the plane!
I’d love to travel from Auvergne to Bangkok by road, but 15 days wouldn’t be enough...
Plus, the current geopolitical situation isn’t exactly favorable...
So, once again, we’ll be stuck for hours in the less-than-comfortable economy class of Qatar Airways.
The arrival time was on schedule, entry formalities were quick, and all our luggage made it.
We left Lyon in wind and cold—now we’re breathing in the warm, humid air of กรุงเทพมหานคร.
To reach our hotel, we first took the metro, which dropped us off in the city center in about 30 minutes for the incredible price of 1.18 €.
A few taps on the GRAB app, and we booked a ride-hailing service for the last few kilometers.
We waited a while for our driver due to insane traffic in the area, but once in the 4x4, we were at our lodging in no time.
We chose this small hotel for its riverside location, tranquility, and price.
It’ll do the job perfectly—the only downside is the weak breakfast.
The room is inviting, and we collapse onto the bed for a well-deserved short nap.
Wake-up call in an hour for our first visits!
See you soon...
hi everyone
We’ll be applying for a retiree OA visa by September. For our part, we’ll head back to France for a bit and return a month BEFORE our current OA visa expires to renew it at immigration. We’ve emailed several immigration offices but haven’t gotten any responses. We’ve searched online for info but haven’t found anything. What we’re really interested in is knowing which documents they’ll ask for at the immigration office in Phang Nga, for example, for our renewal. We’ve seen all the paperwork needed for the initial OA visa on the official online visa application site... but for the renewal, do we need to provide ALL the same documents? Thanks in advance
We’ll be applying for a retiree OA visa by September. For our part, we’ll head back to France for a bit and return a month BEFORE our current OA visa expires to renew it at immigration. We’ve emailed several immigration offices but haven’t gotten any responses. We’ve searched online for info but haven’t found anything. What we’re really interested in is knowing which documents they’ll ask for at the immigration office in Phang Nga, for example, for our renewal. We’ve seen all the paperwork needed for the initial OA visa on the official online visa application site... but for the renewal, do we need to provide ALL the same documents? Thanks in advance
Hi there,
I just got back to France and realized I don’t have a stamp in my French passport. Is it normal that at Suvarnabhumi Airport customs didn’t stamp my passport?
I’m really worried because I have to go back in a month and I don’t know what to expect when I arrive at Thai customs. I’m afraid of the consequences, like a fine or worse—being blacklisted from entering Thailand.
Has anyone else had this happen? And if it’s not normal, what can I do to avoid any problems?
hi everyone 🙂, I’d like to know if any of you have recently—or within the last 2 years—built a house in Thailand and could give me an idea of the all-in price. I’m not looking for luxury, just a comfortable home with 3 bedrooms. I already have the land, which is in the Khorat region for those who know it. I’d really appreciate any info you can share—thanks in advance!
Best regards.
Hello! 🙂
January 2026 Here we go again for new adventures and the pleasure of sharing them with you here! First of all, I’d like to thank everyone who helped me with the preparations, even with some last-minute improvisations just days before departure. Thanks to Montagnard74, Jojoone1, Songsam, Attila, Dennis2, NadegerFERM, and the authors whose travel journals about Laos inspired me (Montagnard74, Muriel18, Mavietongs...).
In this story, written by Richard and illustrated by me, we’ll tell you about the journey of four friends: Catherine, Richard, Nathalie, and Bruno. A reinvented but overall successful trip, filled with discoveries and surprises, the scents of spices and frangipani flowers, (too) spicy food, sunsets, and... one big mess.
January 2026 Here we go again for new adventures and the pleasure of sharing them with you here! First of all, I’d like to thank everyone who helped me with the preparations, even with some last-minute improvisations just days before departure. Thanks to Montagnard74, Jojoone1, Songsam, Attila, Dennis2, NadegerFERM, and the authors whose travel journals about Laos inspired me (Montagnard74, Muriel18, Mavietongs...).
In this story, written by Richard and illustrated by me, we’ll tell you about the journey of four friends: Catherine, Richard, Nathalie, and Bruno. A reinvented but overall successful trip, filled with discoveries and surprises, the scents of spices and frangipani flowers, (too) spicy food, sunsets, and... one big mess.
Hi there,
Yesterday in the Thailand section, 100% of the new threads were just about beach destinations 😕...
So here’s the counterattack in the form of this photo thread, dedicated solely to the countryside: the locals, their livestock, fields, farms, rice paddies, small rivers, and agricultural machinery. If you’ve got any pictures that fit these categories, feel free to add them!
Comments welcome.
For each photo, I’ll (or you can) indicate the area where it was taken.
Kanchanaburi:
Kanchanaburi:
Sri Chiangmai:
Soppong:
Tha Wang Pha:
Kanchanaburi:
Kanchanaburi:
Sri Chiangmai:
Soppong:
Tha Wang Pha:
Time flies: here we are already presenting our tenth travel journal to VoyageForum’s readers!
We discovered Thailand about a dozen years ago, and it quickly became addictive for us. It’s only fair to say that this country stands out from many—if not most—thanks to an extraordinary combination of qualities: a generally smiling, laid-back, and friendly people; a territory dotted with natural beauties of exotic exuberance; a substantial selection of dishes, each more delicious than the last; and an obvious ease in making yourself understood and finding help to organize your activities.
Over the years, it’s been tough to keep things fresh, to continue sparking readers’ interest—and who knows, maybe even enthusiasm. We’re going to try to rise to that challenge.
After revisiting or introducing you to over 120 temples in Thailand, this year Joel and Françoise want to reveal a "Thailand Naturally."
Both in well-known areas and others that are more off the beaten path.
By "natural," we first mean nature itself, with its stunning sites and landscapes. But it’s also about places where Thais love to stroll with family and friends. Sometimes it’s just faces, glances, moments of life, or ceremonies captured on the spot. For the ladies, there’ll certainly be flowers to admire along the way. Uh... for the gentlemen too, who appreciate them (the flowers)... oh, and also for the gentlemen who appreciate gentlemen who appreciate flowers. And even for the ladies who don’t appreciate gentlemen. Alright, let’s go wild—on top of all that, we’ll still include a few places of worship. No matter how hard we try to resist, there’s always someone or something pulling us toward temples. The ever-vibrant popular devotion encourages us, and we never regret it.
To do this, we’ll lead you through six provinces or regions that will reveal themselves as the story unfolds, letting you enjoy the thrill of discovery. Even if we’ve mentioned some of them in previous years, this time it’ll all be new. For a more complete picture of any province we’ve already covered, readers can check out our past travel journals—just click on our username Jojoone1 to see what we’ve published.
One last note before we begin: we’re sticking to our tastes, our preferences, and what brings us joy. We just really wanted to show you multiple facets of the country’s interior—we’ll see if we pull it off...
Sometimes a trip to Thailand starts in a hotel near an airport, where guests have misunderstood the meaning of the name easyJet...
We know all too well that this long flight will leave us a bit jet-lagged when we arrive...
all while hoping we won’t start our stay completely...
Still, we’re lucid enough to notice that they could’ve at least leveled the ground before adding the decor at the airport:
As always, our arrival is under the watchful eye of some...
under the frankly curious gaze of others...
but of course, there are plenty who couldn’t care less...
All that’s left is to set off exploring, while staying cautious so we don’t get caught off guard...
We know all too well that this long flight will leave us a bit jet-lagged when we arrive...
all while hoping we won’t start our stay completely...
Still, we’re lucid enough to notice that they could’ve at least leveled the ground before adding the decor at the airport:
As always, our arrival is under the watchful eye of some...
under the frankly curious gaze of others...
but of course, there are plenty who couldn’t care less...
All that’s left is to set off exploring, while staying cautious so we don’t get caught off guard...
This travel journal is our second on VoyageForum, following last year’s where we recounted our four weeks in Vietnam.
The goal remains the same: since some members on this site share tips, experiences, and great deals that help us prepare for our trips, we do the same after returning—both to give back a little and in the hope that our experiences might be useful to others in some way.
Our route was as follows: Bangkok, Siem Reap, Krabi, Suratthani, Koh Phangan, Koh Tao, Chumphon, Bang Saphan, Prachuab Khiri Khan, Sam Roi Yod, Hua Hin, Phetchaburi, Bangkok.
Beyond rediscovering Bangkok, our objectives were the long-held dream of seeing Angkor and exploring southern Thailand, much of which isn’t overly touristy.
A quick big thank-you to Barbot, who took the time to answer several of our questions.
12/07/2013
The cheapest flight we found earlier this year was a Paris-Bangkok route with a layover in Moscow for 1440 €, total for two people. So, this time we tried Aeroflot. Airbus A318 for the first leg, A330 for the second. Nothing particularly annoying to report—the passengers were very calm, the cabin temperature was comfortable, and we had enough legroom. That said, the quality of the meal trays was pretty mediocre, and the flight attendants weren’t exactly comedians.
We’d like to remind everyone that it’s best to exchange as little money as possible at the airport upon arrival, since the rate is about 5% worse than at city banks.
Of course, we made sure to take the airport exit where you can catch official taxis to avoid getting scammed. So, we queued up, a little lady gave us the ticket, and off we went with the driver. Generally, this system works well because these drivers are registered, know their duties, and the risks they face if they break the rules. Except that day, right off the bat, we got the scammer of the day. His first move was to snatch the ticket from my wife’s hands—the one you’re supposed to keep in case of a complaint. My husband saw it, but after a full day of travel, we were a bit out of it, and honestly, there was no reason to be suspicious. But once we started driving, the guy refused to turn on the meter. We insisted more and more firmly, but nothing. So, I used the famous method of opening the door and starting to step out of the car. At 40 km/h, that scares the driver more than the passenger. He finally turned on the meter, but that didn’t calm him down—quite the opposite. For the next half-hour, he ruined the ride by demanding extra fees here and there. Having dealt with several scam attempts last year in Vietnam, this wasn’t exactly new, and we were proud of ourselves for staying pretty zen. Still, this guy was a little scary—he was completely wired and aggressive. Honestly, it was hard not to think he was on something. He’d be perfect for a *Scarface* remake. When we finally arrived at the hotel, he followed us to the entrance. We paid the two tolls (25 and 45 baht), gave him the usual 100 baht extra for the ride, and stayed polite but firm. So, meter: 245 baht + 100 baht + 25 and 45 baht for tolls—we paid the exact amount, no way we were tipping this guy. He left furious, but he was already like that before picking us up... Anyway, avoid Mr. Chartree Chidchen, number 089 826 7308, car E2663!
We were so relieved to finally settle in at Feung Nakorn Balcony hotel in the temple district. 42 € per night, great reception, all the staff is friendly. The AC works fine, the bed seemed hard at first but turned out to be comfortable. The hotel is quiet, away from the nightlife, but at this time of year, many places are less crowded than in high season. Even with a nice fish pond and outdoor breakfast area, it’s a decent hotel, though we felt we could’ve found something better.
After a night on the plane, the first afternoon is always a bit of a slog. We napped for a few hours, and when we woke up—guess what—we were starving. We visited a temple across from the hotel (nothing special) and then decided to take the Chao Phraya Express, the river shuttle that serves many piers along the river. It was a really enjoyable experience. The steel gangway wobbles when you board and disembark, the boat sits low in the water, and sometimes you get splashed. During peak times, you’re packed in like sardines, but most of all, there’s that exotic urban landscape passing by, especially the temple rooftops.
At that exact moment, the boat was packed. We didn’t see a ticket booth at the pier, and we tried in vain to pay the few baht for the ride. The cashier on the boat was too busy, and another employee we called didn’t have time to help us. Oh well, we weren’t going to force the issue. Still, this mode of transport is super practical for avoiding traffic, and at the piers, the lines with station names are clearly marked, with colors matching the flags on the boats. Combined with a map like the *Routard* guide, it’s easy to navigate.
We easily made it to the restaurant *Harmonique*, located near one of these piers. It’s a unanimous favorite on this forum, and let us tell you—it’s well-deserved. What a wonderful experience that evening! We only saw the outdoor gazebo because there was no way we were dining inside. It’s not flashy, so those looking for a luxurious setting should look elsewhere.
That night, the staff was a bit slow, and we had to track them down several times to move things along. But oh, my friends—what a feast on the plate! Start with the appetizer platter for two at 250 baht, featuring four specialties, each more tempting than the last, followed by their famous crab curry for 200 baht. There’s *so much* crab in there! The dish is so delicious and rich that when you finish, you feel—how to put it—like it was almost *too* good, to the point where you’re almost put off eating for days. And also, oh yes, we *will* be back. Their satay chicken is just as amazing, and it would be a crime not to mention their generous dessert with ice cream, warm banana, and chocolate, plus their *excellent* almond milkshake.
Later, we took a taxi to Kao San Road, mainly to book a Ko Tao-Chumphon trip for 600 baht per person at the Lomprayah counter. In hindsight, we should’ve booked all three of our trips there right away.
Kao San Road is *ultra*-touristy—better for younger crowds, but it’s still worth seeing. There’s rock ‘n’ roll, hippies, and crowds everywhere.
We walked back to the hotel, and when we got a little lost near a canal, a really nice older Thai man spontaneously appeared out of the night to kindly point us in the right direction.
Finally, a real long night of sleep ahead—we cranked up the AC. Sweet, the vacation has begun!
Our route was as follows: Bangkok, Siem Reap, Krabi, Suratthani, Koh Phangan, Koh Tao, Chumphon, Bang Saphan, Prachuab Khiri Khan, Sam Roi Yod, Hua Hin, Phetchaburi, Bangkok.
Beyond rediscovering Bangkok, our objectives were the long-held dream of seeing Angkor and exploring southern Thailand, much of which isn’t overly touristy.
A quick big thank-you to Barbot, who took the time to answer several of our questions.
12/07/2013
The cheapest flight we found earlier this year was a Paris-Bangkok route with a layover in Moscow for 1440 €, total for two people. So, this time we tried Aeroflot. Airbus A318 for the first leg, A330 for the second. Nothing particularly annoying to report—the passengers were very calm, the cabin temperature was comfortable, and we had enough legroom. That said, the quality of the meal trays was pretty mediocre, and the flight attendants weren’t exactly comedians.
We’d like to remind everyone that it’s best to exchange as little money as possible at the airport upon arrival, since the rate is about 5% worse than at city banks.
Of course, we made sure to take the airport exit where you can catch official taxis to avoid getting scammed. So, we queued up, a little lady gave us the ticket, and off we went with the driver. Generally, this system works well because these drivers are registered, know their duties, and the risks they face if they break the rules. Except that day, right off the bat, we got the scammer of the day. His first move was to snatch the ticket from my wife’s hands—the one you’re supposed to keep in case of a complaint. My husband saw it, but after a full day of travel, we were a bit out of it, and honestly, there was no reason to be suspicious. But once we started driving, the guy refused to turn on the meter. We insisted more and more firmly, but nothing. So, I used the famous method of opening the door and starting to step out of the car. At 40 km/h, that scares the driver more than the passenger. He finally turned on the meter, but that didn’t calm him down—quite the opposite. For the next half-hour, he ruined the ride by demanding extra fees here and there. Having dealt with several scam attempts last year in Vietnam, this wasn’t exactly new, and we were proud of ourselves for staying pretty zen. Still, this guy was a little scary—he was completely wired and aggressive. Honestly, it was hard not to think he was on something. He’d be perfect for a *Scarface* remake. When we finally arrived at the hotel, he followed us to the entrance. We paid the two tolls (25 and 45 baht), gave him the usual 100 baht extra for the ride, and stayed polite but firm. So, meter: 245 baht + 100 baht + 25 and 45 baht for tolls—we paid the exact amount, no way we were tipping this guy. He left furious, but he was already like that before picking us up... Anyway, avoid Mr. Chartree Chidchen, number 089 826 7308, car E2663!
We were so relieved to finally settle in at Feung Nakorn Balcony hotel in the temple district. 42 € per night, great reception, all the staff is friendly. The AC works fine, the bed seemed hard at first but turned out to be comfortable. The hotel is quiet, away from the nightlife, but at this time of year, many places are less crowded than in high season. Even with a nice fish pond and outdoor breakfast area, it’s a decent hotel, though we felt we could’ve found something better.
After a night on the plane, the first afternoon is always a bit of a slog. We napped for a few hours, and when we woke up—guess what—we were starving. We visited a temple across from the hotel (nothing special) and then decided to take the Chao Phraya Express, the river shuttle that serves many piers along the river. It was a really enjoyable experience. The steel gangway wobbles when you board and disembark, the boat sits low in the water, and sometimes you get splashed. During peak times, you’re packed in like sardines, but most of all, there’s that exotic urban landscape passing by, especially the temple rooftops.
At that exact moment, the boat was packed. We didn’t see a ticket booth at the pier, and we tried in vain to pay the few baht for the ride. The cashier on the boat was too busy, and another employee we called didn’t have time to help us. Oh well, we weren’t going to force the issue. Still, this mode of transport is super practical for avoiding traffic, and at the piers, the lines with station names are clearly marked, with colors matching the flags on the boats. Combined with a map like the *Routard* guide, it’s easy to navigate.
We easily made it to the restaurant *Harmonique*, located near one of these piers. It’s a unanimous favorite on this forum, and let us tell you—it’s well-deserved. What a wonderful experience that evening! We only saw the outdoor gazebo because there was no way we were dining inside. It’s not flashy, so those looking for a luxurious setting should look elsewhere.
That night, the staff was a bit slow, and we had to track them down several times to move things along. But oh, my friends—what a feast on the plate! Start with the appetizer platter for two at 250 baht, featuring four specialties, each more tempting than the last, followed by their famous crab curry for 200 baht. There’s *so much* crab in there! The dish is so delicious and rich that when you finish, you feel—how to put it—like it was almost *too* good, to the point where you’re almost put off eating for days. And also, oh yes, we *will* be back. Their satay chicken is just as amazing, and it would be a crime not to mention their generous dessert with ice cream, warm banana, and chocolate, plus their *excellent* almond milkshake.
Later, we took a taxi to Kao San Road, mainly to book a Ko Tao-Chumphon trip for 600 baht per person at the Lomprayah counter. In hindsight, we should’ve booked all three of our trips there right away.
Kao San Road is *ultra*-touristy—better for younger crowds, but it’s still worth seeing. There’s rock ‘n’ roll, hippies, and crowds everywhere.
We walked back to the hotel, and when we got a little lost near a canal, a really nice older Thai man spontaneously appeared out of the night to kindly point us in the right direction.
Finally, a real long night of sleep ahead—we cranked up the AC. Sweet, the vacation has begun!
