Compagnie Corsair pour Antananarive à Madagascar
by Domi75
This discussion is in French, the community’s main language.
Original post
Que pensez vous du vol Orly -Antananarive avec Corsair. Pontualité, confort ?Merci de me donner votre avis. Dominique
D J D Orsini
Bonjour
Moins bien qu Air France pour le confort mais jamais eu de probleme de ponctualité. Pour moi, ca va.
merci rotsaka, nous partons le 2 juillet en famille d'Orly ( ce qui est pratique ) et pensons prendre les visas à Ivato lors de l'arrivée. Mon frère qui avait pris Corsair il y a quelques années en garde un mauvais souvenir.
Il faut dire qu'à l'époque c'était un 747 qui continuait sur La réunion et pareil retour .
D J D Orsini
Malheureusement on est jamais a l abri d une mauvaise expérience. J ai deja pris des vols Corsair qui faisait Orly Tana St Denis mais jamais eu de pb particulier. Pour le retour ca peut etre un peu ennuyeux car une petite escale a La Réunion.
Pour mon cas, la différence de prix entre Air France, Air Mad et Corsair etait le facteur le plus important. Mais le prix n est pas le facteur le plus important pour vous, Air France est mieux niveau confort et conditions générales de transport.
Bon voyage de ttes facons
aucun pb avec la CORSAIR pour la fiabilité de leurs avions (il faut y penser) nous avons pris 2 fois la CORSAIR / pas de pb pour la ponctualité non plus /mais le + gros inconvénient est qu'il faut embarquer 4 h. avant le départ. et c'est stout pour le retour que c'est galère : il faut être à 4 h. du matin à l'aeroport et attendre...de longues files .....et à cette époque, on faisait escale à la réunion.donc on arrivait épuisé!!! Nouvelles frontières ayant été très décevant pour un séjour en grèce et peu commercial.nous avons opté pour le 3° voyage pour AIR MADA, à voir: 2 h. seulement pour se presenter avant le départ...cette compagnie fait des prix st interessants. nous sommes passés par un intermédiiaire sur internet qui s'occupe de tourisme de l'ile. car air mada n'a pas de site depuis pas mal de temp: moramora....il est en reconstruction
geneu
Bonjour à tous et merci pour vos post 😉,
Je pars à Mada avec corsair le 26/02 et c'est vrai que je suis un peu inquiet quand au different discours tenu sur le forum.
Les avions de corsair sont ils vraiments en mauvaise état? Les plateaux repas sont ils correctes? Avez vous deja eu des pb avec vos baguages?
merci pour vos réponses 😏
Je pars à Mada avec corsair le 26/02 et c'est vrai que je suis un peu inquiet quand au different discours tenu sur le forum.
Les avions de corsair sont ils vraiments en mauvaise état? Les plateaux repas sont ils correctes? Avez vous deja eu des pb avec vos baguages?
merci pour vos réponses 😏
Certes, un rêve de beignet, c'est un rêve, pas un beignet. Mais un rêve de voyage, c'est déjà un voyage.
pas du tout, je n'ai jamais eu le moindre pb sur une dizaine de vols ac les gros porteurs= corsair. mais pour la grèce(, ou autre destination où ce ne sont pas leurs avions), les vols sont sstraités ac des charters et tt est possible et surtout la compagnie estime n'avoir aucune responsabilité en cas de changement, retard ETC.... leurs vols longs courriers sont ponctuels et il ne faut pas croire qu'il y a tant de confort en plus sur les compagnies régulières. ils ont aussi leur pb et quand ils vous laissent en carafe du fait de surbooking, c'est pas génial!!! ce qui n'arrive pas ac la CORSAIR !!! bon, un peu rassuré????
geneu
Bonjour,
Madagascar, c'est l'aventure !
Les transports en commun sont de vieux, très vieux véhicules, les taxis sont de vieilles, très vieilles 4L...
Les habitants sont très sympa mais pour eux, la ponctualité n'a aucun sens... Du moins à 3 à 4 jours près...
Et bien Corsair va très bien avec Madagascar ! Vieux avions et pas à l'heure...
Le problème, c'est qu'il vous transportent à 12000m d'altitude, c'est à dire beaucoup plus haut que les 4L qui bondissent sur les nids de poule des chaussées de Tana et d'ailleurs...
Partir avec 2 ou 3 heures de retard de Tana, faire escale à St Denis puis prendre encore du retard en apercevant par le hublot des mécanos juchés sur des escabeaux taper sur les réacteurs, ne suffit pas toujours à couper l'appétît ! Et c'est dommage car les repas sont incroyablement infects ! J'ai emprunté une quinzaine de petites compagnies pourtant, mais là... C'est le pompon !
Inutile de dire que les 4 heures de retard à l'arrivée ne justifie pour Corsair ni excuse, ni remboursement de la correspondance ratée...
Mon conseil ? Prendre Air Madagascar ! C'est bien sous tous rapprts, et ça peut peut-être donner un peu d'argent à ce pays si terriblement démuni. (promo à moins de 700€ à partir du 29 mars. Les appeler directement à Paris et non par une agence qui marge fort).
Bon voyage, Kelystre@yahoo.com
Et bien Corsair va très bien avec Madagascar ! Vieux avions et pas à l'heure...
Le problème, c'est qu'il vous transportent à 12000m d'altitude, c'est à dire beaucoup plus haut que les 4L qui bondissent sur les nids de poule des chaussées de Tana et d'ailleurs...
Partir avec 2 ou 3 heures de retard de Tana, faire escale à St Denis puis prendre encore du retard en apercevant par le hublot des mécanos juchés sur des escabeaux taper sur les réacteurs, ne suffit pas toujours à couper l'appétît ! Et c'est dommage car les repas sont incroyablement infects ! J'ai emprunté une quinzaine de petites compagnies pourtant, mais là... C'est le pompon !
Inutile de dire que les 4 heures de retard à l'arrivée ne justifie pour Corsair ni excuse, ni remboursement de la correspondance ratée...
Mon conseil ? Prendre Air Madagascar ! C'est bien sous tous rapprts, et ça peut peut-être donner un peu d'argent à ce pays si terriblement démuni. (promo à moins de 700€ à partir du 29 mars. Les appeler directement à Paris et non par une agence qui marge fort).
Bon voyage, Kelystre@yahoo.com
"Notre liberté est menacée par le besoin de sécurité ..... et la sécurité elle-même est menacée par le souci obsédant qu'on en a."
Norbert Bensaïd
Bonjour
Mada, c est pas tant que ca l aventure et Corsair est bien a cette image de mon point de vue car sans mettre du tt en doute ce que vous dites, je suis surpris par cette description apocalyptique de Corsair long courrier. On a jamais trouvé les repas infects, jamais eu de retard ni de reparations au marteau mais je crois que ca peut arriver sur n importe quelle compagnie. Nous en ts cas, jamais eu de pb et on est pas mal a l utiliser depuis Mada. Peut etre un mauvais vol.
Toutefois si Air Mad fait effectivement des promos a 700 euros et si ca peut rassurer, pourquoi pas de ttes facons c est a peu pres le prix avec Corsair.
Bon voyage de ttes facons, avec qui vous prefererez (malgré tt avec une description comme celle du message précédent, m étonnerait que cela donne envie a qqu un d aller par Corsair)
Toutefois si Air Mad fait effectivement des promos a 700 euros et si ca peut rassurer, pourquoi pas de ttes facons c est a peu pres le prix avec Corsair.
Bon voyage de ttes facons, avec qui vous prefererez (malgré tt avec une description comme celle du message précédent, m étonnerait que cela donne envie a qqu un d aller par Corsair)
Bonjour allez c est parti!!!!!!
Corsair repas infectes : 5 vols en 2005 repas chauds et corrects vin rouge ou vin blanc, apperitif payant, cafe ou the, open bar pendant les longs courrier ( sans alcool),
Corsair vieux avions : a bon et depuis quand ???????
Corsair retard :oui il est vrai qu en 2005 la Cie a accumule bcp de retard, mais il faudrait peut etre savoir pourquoi, cette CIE attendait la livraison de 3 boeing, depuis ils sont arrives et tout est rentre dans l ordre .
Corsair personnel :absolument rien a reprocher .
N oubliez pas tout de meme que Corsair est la 2eme Cie francaise .
Il me semble que le vol du dimanche est avec escale a Nata et qu il continue jusqû a la Reunion .
Nous repartons avec Corsair le 03 mars pour le SenegaL .
Cordialement
http://voyagedumonde.oldiblog.com
PS Je ne travaille pas pour COrsair !!!!!!!!!!! Thierry
PS Je ne travaille pas pour COrsair !!!!!!!!!!! Thierry
Thierry & Angelika
http://voyagedumonde.oldiblog.com
Mon pauvre Kamika, je savais bien que tu allais intervenir, tout le monde sait que tu es contre Corsair !!!!
mais a dire que je dois etre actionnaire, je pense que tu pousse le bouchon un peu loin .
A croire que cela te derange que des gens prefere telle ou telle CIE .
Arrete le delire SVP
Dire que tout es negatif sur cette CIE, c est faux
Alors je te demande te t occuper de tes preferes AIr bidul........
Je pense qu a la Reunion vous avez d autres problemes que de vous occuper a savoir comment est telle ou telle CIE .
VAS donc donner un coup de main a lutter contre la chygunkunia et ensuite tu reviendra ecrire tes anneries
D autre part si je devais etre actionnaire ce ne serait certainement pas dans le domaine aerien ;mais cela doit etre d un niveau un peu trop releve pour toi .
Cordialement
Thierry
Ne traite pas les gens de menteur sans les connaitre .
D ailleurs si tu reprends mes commentaires dans certaines discussions, tu verras tres bien que j ai aussi accuse un retard de 6 h sur Corsair, mais contrairement a d autres CIE, Corsair a su m indemniser et me garder comme clients .
Cordialement
Une petite photo pour te mettre en appetit, peut etre connais tu l Aeroport ????????
Thierry & Angelika
http://voyagedumonde.oldiblog.com
Salut Mr le bureaucrate, continue de remplir tes formulaires
Concernant le flash se ne fut pas volontaire mais je savais que cela te ferais bondir de voir un avion Corsair ;
Cordialement
Thierry
Thierry & Angelika
http://voyagedumonde.oldiblog.com
Bonjour Mr Kamiko
Concernant le vol Corsair
peux tu me dire le numero ?????
Car destinations Paris tous arrives a l heure
et sur Lyon il y a le ss 0882 pour le 03
et le ss0880 pour le 07
Merci pour les infos !!!!!!!!!
Le depart est prevu pour 1hoo du matin cette nuit
Cordialement
Thierry & Angelika
http://voyagedumonde.oldiblog.com
Ok il a du retard j avoue, mais est ce qu un retard veut dire que la Cie n est pas bonne .
Tu es fixe sur Corsair, cela on le sait
Mais tout les jours des avions ont du retard mais bcp aussi arrievent a l heure .
Maintenant a chaque fois qu un avion Corsair aura du retard envoies moi un message 😉
Cordialement et bon week end .
Thierry
Thierry & Angelika
http://voyagedumonde.oldiblog.com
Bonjour à tous,
Je prends corsair pour aller à mada le 26/02, en allant sur le site des aeroports de paris, je me rend compte que les vols pour tana et la reunion partent à la même heure et ont le même numero de vol, et au retour (le 13/03) ils arrivent à la même heure tout en ayant encore le même numérp de vol (CRL 870).
Ce qui me semble bizzard, c'est qu'au retour l'heure de départ de tana est 8h40 alors que l'heure de départ de la réunion est 12h45.
Pensez vous que c'est le même avion? Si oui n'y a t-il pas un risque pour la perte des bagages?
Merci pour vos réponses.
Je prends corsair pour aller à mada le 26/02, en allant sur le site des aeroports de paris, je me rend compte que les vols pour tana et la reunion partent à la même heure et ont le même numero de vol, et au retour (le 13/03) ils arrivent à la même heure tout en ayant encore le même numérp de vol (CRL 870).
Ce qui me semble bizzard, c'est qu'au retour l'heure de départ de tana est 8h40 alors que l'heure de départ de la réunion est 12h45.
Pensez vous que c'est le même avion? Si oui n'y a t-il pas un risque pour la perte des bagages?
Merci pour vos réponses.
Certes, un rêve de beignet, c'est un rêve, pas un beignet. Mais un rêve de voyage, c'est déjà un voyage.
bonjour le 26/02 est un dimanche, donc tu sera dans le meme avion que les voyageurs qui partent pour la Reunion .
Vous ferez le vol ensembles
C est ce qui est arrive a mes parents en octobre et il n y apas eu de problemes .
Bon sejour a Mada
http://voyagedumonde.oldiblog.com
Thierry
Thierry & Angelika
http://voyagedumonde.oldiblog.com
Bonjour à tous,
Je viens d'avoir confirmation de corsair que pour le vol retour (tana / paris) il y a bien une escale d'1h a la reunion 🙁.
@ bientot 😉
Je viens d'avoir confirmation de corsair que pour le vol retour (tana / paris) il y a bien une escale d'1h a la reunion 🙁.
@ bientot 😉
Certes, un rêve de beignet, c'est un rêve, pas un beignet. Mais un rêve de voyage, c'est déjà un voyage.
Bonjour à tous,
Je reviens de Madagascar ou j'ai passé un super voyage. Je voulais juste dire que c'est un pays merveilleux, et que la compagnie corsair qui a été celle qui m'y a aheminé est de bonne qualité avec aucun retard (même de l'avance à l'arrivé), l'avion était quasiment vide (ce n'est que de la chance), et la nourriture correcte. C'est un tres bon rapport qualité/prix.
Il est vrai que faire escale à l'ile de la réunion rallonge le voyage mais bon ce n'est pas si grave.
Si vous désirez des infos complémentaires je me tiens à votre disposition 😉
Je reviens de Madagascar ou j'ai passé un super voyage. Je voulais juste dire que c'est un pays merveilleux, et que la compagnie corsair qui a été celle qui m'y a aheminé est de bonne qualité avec aucun retard (même de l'avance à l'arrivé), l'avion était quasiment vide (ce n'est que de la chance), et la nourriture correcte. C'est un tres bon rapport qualité/prix.
Il est vrai que faire escale à l'ile de la réunion rallonge le voyage mais bon ce n'est pas si grave.
Si vous désirez des infos complémentaires je me tiens à votre disposition 😉
Certes, un rêve de beignet, c'est un rêve, pas un beignet. Mais un rêve de voyage, c'est déjà un voyage.
pour les militaires ya aussi le 777 d air austral qui a participé
vol du 04-02 air austral depart de roissy 3h de retard
le 25-02 retour air austral b777 5h45 de retard c'est vrai qu'il ny a pas que corsair qui a des retard
Bonjour !
Je recherche des infos sur les indemnités que l'on peut toucher lors d'un retard d'avion avec corsair (21h pour notre part, le 25/04/06).
Peux-tu me dire Thierry STP combien ils t'ont proposé pour le 6H de retard à toi ?
Moi ct un vol entre paris et fort de france. Nous devions rentrer avec ar caraibes et ils nous ont imposés de partir avec corsair suite à un pb technique. Mais le bel avion B747-400 en circulation depuis 3j avec corsair (mais malgré une peinture toute neuve il a quand même 12ans) a eu un pb de réapprovisionnement de carburant lors de l'escale à Nantes.
On a donc passé la nuit à Nantes et sommes arrivés avec 24h de retard...
Je sens qq pb de points de vue avec kamiko sur corsair...pour ma part j'habite en martinique et pour se déplacer nous devons prendre air france, air caraibes ou corsair...Ici Corsair a très mauvaise réputation, on les accuse de ne pas être assez sérieux au niveau de la sécurité (articles de presse sur des avertissements), dailleurs la plupart du vol corsair était rempli de touristes et non de locaux...J'avais déjà pas confiance...et voilà encore un pb !
Maintenenant à voir quelle indemnité ils proposent, je pense aussi que pour cela air fance est plus généreux...A VOIR !😉
maeva
Bjrs Maeva si j ais bien compris ton message tu devais partir avecAir Caraibes ; mais qui a impose de partir avec Corsair, la est deja la 1ere QUESTION
Ensuite concernant notre dedomagement nous avions recu 150 pour deux personnes ; il faut savoir que tu n e pourras pas percevoir plus que le prix de ton billet d avion .
D autre part Corsair n a pas plus mauvaise reputarion qu une autre CIe .
Jepense que dans ton cas la 1ere CIe est en cause et ensuite suite a un incident technique vous avez recu se 2eme retard .
Si tu a pris ton billet dans une agence fais deja pression aupres de celle ci
Si besoin d autres infos n hesite pas
Thierry
Thierry & Angelika
http://voyagedumonde.oldiblog.com
Bonjour!
Merci pour ta réponse.
Oui on a acheté un vol air cariabes (par internet) mais nous avons du voyager avec corsair au retour...
Nous a vons envoyé une lettre de réclamation a air caribes et corsair...Il va être interressant de comparer laquelle indemnise le mieux ses clients !
Suite au pb technique de Air Caraibes nous imposait de prendre le vol corsair donc un retard de 3H avec une escale de plus à nantes : il nous propose un "bon d'achat" 150€ chacun, boff !
Suite a un pb technique de corsair à Nantes, corsair arrivait avec 21h de retard...nous attendons leur proposition.
Nous pensions que seul air caraibes devait nous indemniser pour le retard or il semble que lors de pb les compagnies achètent des places à d'autres (ici AC à Corsair) à des prix pleins tarifs, corsair se doit donc de nous indemniser comme ses autres passagers...
La compétition est ouverte!!!
maeva
Bonsoir bon le MCO de 150 x2 c est deja pas mal vu que tu as que 3 h de retard au depart de la Martinique de plus ils ont su acheminer les passagers, 300 euros c est a reflechir, par contre peux tu cumuler les 2 indemnisations, la est la question
Ce qu il faut savoir c est que le 2eme retard est survenu suite a un incident technique et la pas sur de recevoir une indemnisation . Insiste directement chez Corsair mais il faut savoir que le delai de reponse est de 3 mois
Patience Thierry
PS Vis tu en Metropole ou a la Martinique, nous y etions en octobre 2005 c etait merveilleux pensons y retourner tres vite
Thierry Angelika
Ce qu il faut savoir c est que le 2eme retard est survenu suite a un incident technique et la pas sur de recevoir une indemnisation . Insiste directement chez Corsair mais il faut savoir que le delai de reponse est de 3 mois
Patience Thierry
PS Vis tu en Metropole ou a la Martinique, nous y etions en octobre 2005 c etait merveilleux pensons y retourner tres vite
Thierry Angelika
Thierry & Angelika
http://voyagedumonde.oldiblog.com
Oui Je vis en Martinique, depuis 2ans déjà...La vie y est merveilleuse!
Air caraibes semble selon toi généreux (150€) après nous avoir imposé de changer de compagnie, de s'arréter à Nantes et de devoir arriver 3H en retard...pas pour moi!
On compte bien aubtenir bien mieux de Corsair qui lui nous a imposé un retard de 21h ! a voir dans 3 mois!!!
Corsair ne marque déjà pas de points, Air caraibes a le lendemain proposé cette somme pour lui aussi un incident technique !
A bientôt en Martinique avec Air France ou Air caraibes 😉 Je plaisant, certains font encore confiance à Corsair !
A bientôt en Martinique avec Air France ou Air caraibes 😉 Je plaisant, certains font encore confiance à Corsair !
maeva
Bonjour si tu prends la nouvelle convention europeenne, pour les trois heures de retard, tu n a droit a rien la c est clair c est note noir sur blanc, la seule chose a quoi tu a droit c est passer 2 coups de telephone, ou un telex ou un fax au frais de la Cie .
Pour Corsair c est effectivement un incident technique etla encore une fois c est au bon vouloiir de la Cie .
Tu sais Corsair traite enormement de dossiers, j ai eu un probleme avec eu et cela fut regle en 15 jours mais normalement la demarche demande 3 mois
En tout les cas Air Caraibes assume ses responsabilitees, la Cie vous a achemine avant d accumuler un retard de 5 h ou vous offre un MCO de 150 Il n empeche quelle est responsable indirectement du retard de Corsair .
A+ Thierry
Tu sais Corsair traite enormement de dossiers, j ai eu un probleme avec eu et cela fut regle en 15 jours mais normalement la demarche demande 3 mois
En tout les cas Air Caraibes assume ses responsabilitees, la Cie vous a achemine avant d accumuler un retard de 5 h ou vous offre un MCO de 150 Il n empeche quelle est responsable indirectement du retard de Corsair .
A+ Thierry
Thierry & Angelika
http://voyagedumonde.oldiblog.com
Bonjour, je cherche un billet d'avion pour Antananarivo, de Orly ou Charles de Gaule, peu importe! je m'y prend assez tot, mais je cherche à partir 2mois à partir du 15septembre et sur Corsaire il n'y a pas encore de dates retour établie pour le mois de novembre, je voudrais savoir s'il vaut mieux me précipiter sur les vols Air France ou Air Mada? Corsaire est-il moins chère? Le confort n'est pas le plus important pour moi, je cherche aussi là-bas à entrer dans des projets locaux d'ordre sociaux/éducatif...je pars seule et cherche à éviter les endroits touristiques. Merci
Sisi
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After 11 years of struggle, it seems likely that we’re finally nearing the end of the match between the European Commission, the Council (the 27 heads of state or government), and the European Parliament.
Indeed, the Commission and the European Parliament have agreed on a text that will be debated again on Monday, July 6, 2026, with a vote scheduled for July 7, 2026. It’s very likely that this text, which would come into force in a year, will be adopted.
The main changes would be as follows: - Families with children will no longer be forced to pay to sit together on planes; - A flight will be considered canceled (not just delayed) if it departs more than one hour late; - Right to compensation for arrival at the final destination if the delay exceeds 3 hours (no longer "3 hours OR more"). The arrival time will be when the plane, having reached its parking spot, engages its parking brakes (no longer when the aircraft door opens); - Airlines can no longer refuse boarding or charge extra on the return flight for a passenger who didn’t take the outbound flight; - If a flight is canceled, the airline must, at the same time as informing passengers of the event, offer the choice between a refund and re-routing, and inform them of their rights to assistance and, if applicable, compensation; - The airline must, without undue delay, inform passengers of the reason; - In the case of a connecting flight, if the connection is missed and the delay at the final destination entitles the passenger to compensation, the responsible airline will be liable. This is very different from the current situation, where, under the KLM ruling, any airline operating a segment of the flight is liable for compensation. This promises more disputes that the Court of Justice of the European Union will have to resolve if two separate airlines operating segments of a connecting flight are both responsible for the delay. See this case for an example: https://retardimportantavion.wordpress.com/2026/04/18/swiss-international-air-lines-la-mauvaise-foi/ Moreover, this case demonstrates in advance another potential dispute: It could be argued that it wasn’t a missed connection since the flight was canceled before the first leg even departed. - Within 96 hours of a flight that could entitle passengers to compensation, the airline must contact them to inform them of their rights and explain the next steps. - Passengers must claim their right to compensation within 9 months. This is very different from the current situation, as Regulation 261/2004 sets no time limit. Currently, national law applies—in France, the limit is 5 years. The airline must respond within 30 days. If the airline refuses compensation on the grounds of "extraordinary circumstances," it must specify which type of case it refers to from the list in the annex of the new regulation. If the case isn’t on the list, the airline must explain what the event was, why it qualifies as extraordinary circumstances with "clear, substantial, and concise" explanations, and why it’s directly linked to the reason given. It must also declare what "reasonable measures" were taken to mitigate the issue. This is, of course, a huge change in the regulation, with the clear goal of preventing airlines from declaring just anything as "extraordinary circumstances" to avoid compensation. - If, within 3 hours of a last-minute canceled or delayed flight, the airline hasn’t offered re-routing under comparable transport conditions and as soon as possible—whether on one of its own flights or another airline’s—the passenger will have the right to arrange their own re-routing and demand a refund for the new ticket, up to 400% of the original ticket price. This is a significant improvement that would have likely prevented the case described here: https://retardimportantavion.wordpress.com/2024/01/12/reacheminement-catastrophique-droit-indemnisation-meme-circonstances-extraordinaires-2/ - If a flight is canceled due to "extraordinary circumstances," the airline will only be required to offer up to 3 nights in a hotel. This is a major change, as there’s currently no limit. Expect disputes if the extraordinary circumstances end while the passenger hasn’t been re-routed. - The price of a flight, as first displayed, must obligatorily include a cabin bag. This doesn’t prevent the airline from offering a price reduction if the passenger waives the cabin bag. This will put an end to abnormal practices, such as (just one example) Condor charging extra for a cabin bag on long-haul flights like Frankfurt (Germany)–Puerto Plata (Dominican Republic)–Santo Domingo (Dominican Republic)–Frankfurt. - Free correction of a passenger’s name if requested 48 hours before departure. Note: This can’t be used to replace one passenger with another—just to correct a typo, e.g., Dupont instead of Dpont. - Airlines’ websites and apps must include information on how to file a claim.
It’s clear that, despite a few details, these changes are very positive for upholding passenger rights. It remains to be seen whether this text will be definitively adopted on July 7, 2026, as is very likely, and, more importantly, whether IATA will encourage airlines to loyally respect these new rules or persist in their old habits.
Best regards,
Since it came into force, Regulation 261/2004 of the European Parliament and Council, which defines air passenger rights, has faced fierce resistance from airlines, backed by IATA (the association representing almost all passenger airlines).
Beyond the airlines' often abusive—and even frequently bad-faith—resistance to passenger rights, IATA has been lobbying EU institutions for years, with the Council paying close attention for a long time.
As a result, the Council and the Commission have been proposing revisions to Regulation 261/2004 for years that are particularly unfavorable to passengers. The latest attempt nearly eliminated the right to compensation for delays of 3 hours or more upon arrival at the final destination.
However, since this is a regulation of both the European Parliament AND the Council, the two bodies had to agree.
But the European Parliament has always stood firm, consistently responding that passenger rights must be preserved.
After 11 years of struggle, it seems likely that we’re finally nearing the end of the match between the European Commission, the Council (the 27 heads of state or government), and the European Parliament.
Indeed, the Commission and the European Parliament have agreed on a text that will be debated again on Monday, July 6, 2026, with a vote scheduled for July 7, 2026. It’s very likely that this text, which would come into force in a year, will be adopted.
The main changes would be as follows: - Families with children will no longer be forced to pay to sit together on planes; - A flight will be considered canceled (not just delayed) if it departs more than one hour late; - Right to compensation for arrival at the final destination if the delay exceeds 3 hours (no longer "3 hours OR more"). The arrival time will be when the plane, having reached its parking spot, engages its parking brakes (no longer when the aircraft door opens); - Airlines can no longer refuse boarding or charge extra on the return flight for a passenger who didn’t take the outbound flight; - If a flight is canceled, the airline must, at the same time as informing passengers of the event, offer the choice between a refund and re-routing, and inform them of their rights to assistance and, if applicable, compensation; - The airline must, without undue delay, inform passengers of the reason; - In the case of a connecting flight, if the connection is missed and the delay at the final destination entitles the passenger to compensation, the responsible airline will be liable. This is very different from the current situation, where, under the KLM ruling, any airline operating a segment of the flight is liable for compensation. This promises more disputes that the Court of Justice of the European Union will have to resolve if two separate airlines operating segments of a connecting flight are both responsible for the delay. See this case for an example: https://retardimportantavion.wordpress.com/2026/04/18/swiss-international-air-lines-la-mauvaise-foi/ Moreover, this case demonstrates in advance another potential dispute: It could be argued that it wasn’t a missed connection since the flight was canceled before the first leg even departed. - Within 96 hours of a flight that could entitle passengers to compensation, the airline must contact them to inform them of their rights and explain the next steps. - Passengers must claim their right to compensation within 9 months. This is very different from the current situation, as Regulation 261/2004 sets no time limit. Currently, national law applies—in France, the limit is 5 years. The airline must respond within 30 days. If the airline refuses compensation on the grounds of "extraordinary circumstances," it must specify which type of case it refers to from the list in the annex of the new regulation. If the case isn’t on the list, the airline must explain what the event was, why it qualifies as extraordinary circumstances with "clear, substantial, and concise" explanations, and why it’s directly linked to the reason given. It must also declare what "reasonable measures" were taken to mitigate the issue. This is, of course, a huge change in the regulation, with the clear goal of preventing airlines from declaring just anything as "extraordinary circumstances" to avoid compensation. - If, within 3 hours of a last-minute canceled or delayed flight, the airline hasn’t offered re-routing under comparable transport conditions and as soon as possible—whether on one of its own flights or another airline’s—the passenger will have the right to arrange their own re-routing and demand a refund for the new ticket, up to 400% of the original ticket price. This is a significant improvement that would have likely prevented the case described here: https://retardimportantavion.wordpress.com/2024/01/12/reacheminement-catastrophique-droit-indemnisation-meme-circonstances-extraordinaires-2/ - If a flight is canceled due to "extraordinary circumstances," the airline will only be required to offer up to 3 nights in a hotel. This is a major change, as there’s currently no limit. Expect disputes if the extraordinary circumstances end while the passenger hasn’t been re-routed. - The price of a flight, as first displayed, must obligatorily include a cabin bag. This doesn’t prevent the airline from offering a price reduction if the passenger waives the cabin bag. This will put an end to abnormal practices, such as (just one example) Condor charging extra for a cabin bag on long-haul flights like Frankfurt (Germany)–Puerto Plata (Dominican Republic)–Santo Domingo (Dominican Republic)–Frankfurt. - Free correction of a passenger’s name if requested 48 hours before departure. Note: This can’t be used to replace one passenger with another—just to correct a typo, e.g., Dupont instead of Dpont. - Airlines’ websites and apps must include information on how to file a claim.
It’s clear that, despite a few details, these changes are very positive for upholding passenger rights. It remains to be seen whether this text will be definitively adopted on July 7, 2026, as is very likely, and, more importantly, whether IATA will encourage airlines to loyally respect these new rules or persist in their old habits.
Best regards,
Hi,
Air Cairo offers good prices on domestic flights and schedules that work for us, but is this airline reliable?
Thanks in advance for your feedback.
Hi there,
I’m planning a trip to Georgia this summer and I’ve been comparing some airlines. I’m not particularly set on flying with Pegasus (though it’s convenient with direct flights from Lyon to Tbilisi), but right off the bat, Pegasus states this:
As of January 1, 2026, all foreign nationals traveling to Georgia for tourism purposes will be required to present valid travel health insurance. Guests who fail to provide the relevant health insurance will not be accepted on our flights to Georgia. Sincerely, Pegasus Airlines
In other words, if you don’t show proof of travel health insurance, you’ll be denied boarding. Personally, my credit card insurance has always been enough for me, and I’d rather not take out extra coverage... Have any of you run into this issue before? If not, what do you think? Why is Pegasus asking for this proof? Other airlines don’t mention it at all.
I’m planning a trip to Georgia this summer and I’ve been comparing some airlines. I’m not particularly set on flying with Pegasus (though it’s convenient with direct flights from Lyon to Tbilisi), but right off the bat, Pegasus states this:
As of January 1, 2026, all foreign nationals traveling to Georgia for tourism purposes will be required to present valid travel health insurance. Guests who fail to provide the relevant health insurance will not be accepted on our flights to Georgia. Sincerely, Pegasus Airlines
In other words, if you don’t show proof of travel health insurance, you’ll be denied boarding. Personally, my credit card insurance has always been enough for me, and I’d rather not take out extra coverage... Have any of you run into this issue before? If not, what do you think? Why is Pegasus asking for this proof? Other airlines don’t mention it at all.
Hi,
I bought my flight ticket with my first (usual) first name, which appears first on my passport. However, I have two first names on my passport, and of course, it’s mentioned in the machine-readable zone at the bottom.
I booked with Turkish Airlines (through an online agency) for a trip to South Korea.
I wanted to know if it would be a problem that I only used my first first name on the ticket, while my passport has two. I had requested through the agency to add the second first name, but the airline refused because it doesn’t meet their general conditions. (They must have seen that the last name and first name were the same, and only the second first name was added.)
So, my ticket has my last name and first first name correctly spelled, and when I check in online, I’ll enter the passport details correctly.
I’ll have a layover in Istanbul on the flight.
Thanks in advance for your replies. Have a great day.
I bought my flight ticket with my first (usual) first name, which appears first on my passport. However, I have two first names on my passport, and of course, it’s mentioned in the machine-readable zone at the bottom.
I booked with Turkish Airlines (through an online agency) for a trip to South Korea.
I wanted to know if it would be a problem that I only used my first first name on the ticket, while my passport has two. I had requested through the agency to add the second first name, but the airline refused because it doesn’t meet their general conditions. (They must have seen that the last name and first name were the same, and only the second first name was added.)
So, my ticket has my last name and first first name correctly spelled, and when I check in online, I’ll enter the passport details correctly.
I’ll have a layover in Istanbul on the flight.
Thanks in advance for your replies. Have a great day.
Hi there,
I traveled in June 2025 with Nouvelair Destinations to Hammamet.
I had one checked bag and one carry-on sized 40x24x30, which I usually take on low-cost flights, and I didn’t have any issues. But I just read on a website that Nouvel Air only accepts carry-ons of 40x20x15. I’m flying back to Djerba in June—what do you think? Especially since that size is impossible to find??????? Thanks
Hi, it's my first time taking a plane and I chose EasyJet for a Geneva -> Barcelona flight.
I booked my ticket.
I received my booking reference by email, but I don’t see the actual ticket (barcode or QR code?).
Then I checked in to get the boarding pass with the flight details, QR code, etc. But does this boarding pass act as the ticket?
Because I’ve seen several times online that the flight ticket and the boarding pass aren’t the same thing.
Thanks in advance!
Thanks in advance!
Hi there,
We're leaving for Albania on June 18th. When I validated the flight tickets with Wizz Air on Booking, I only put my son's first name but forgot to include his other three first names on the ticket. On the passport: SURNAME: Dupont, FIRST NAMES: toto titi tutu tata On the flight ticket: SURNAME: Dupont, FIRST NAME: toto I can't seem to reach anyone at Wizz Air to get an answer. Booking and Wizz Air's chat say I need to modify it, but ChatGPT says it should be fine. I wanted to know if he can fly like this or if I need to change his ticket? (It costs 140 €, I know I shouldn't have made a mistake🙁)
Thanks for your feedback.
We're leaving for Albania on June 18th. When I validated the flight tickets with Wizz Air on Booking, I only put my son's first name but forgot to include his other three first names on the ticket. On the passport: SURNAME: Dupont, FIRST NAMES: toto titi tutu tata On the flight ticket: SURNAME: Dupont, FIRST NAME: toto I can't seem to reach anyone at Wizz Air to get an answer. Booking and Wizz Air's chat say I need to modify it, but ChatGPT says it should be fine. I wanted to know if he can fly like this or if I need to change his ticket? (It costs 140 €, I know I shouldn't have made a mistake🙁)
Thanks for your feedback.
Hi,
A pretty serious issue has come up in the past few weeks for traveling to Tanzania.
What’s the deal with airlines in Tanzania? https://www.capital.fr/economie-politique/ce-pays-est-tres-touristique-mais-ses-compagnies-aeriennes-sont-placees-sur-liste-noire-par-l-europe-1515325 https://www.charentelibre.fr/tourisme/la-tanzanie-sur-liste-noire-de-l-europe-des-vols-interieurs-a-haut-risque-pour-100-000-touristes-francais-25002566.php
Basically, all airlines have been blacklisted because they don’t meet European safety standards. They’re banned from flying in Europe but continue operating in Tanzania. The main issue is that travel agencies’ civil liability no longer applies to blacklisted airlines. So we can’t allow clients to fly with these carriers. Of course, there’s huge pressure from European agencies, which are forced to disrupt their plans or even cancel trips because of this. Personally, I’ve got a trip planned for February 2026 to the southern parks in Tanzania, so I’ll be keeping an eye on how this develops. Do any of you have updates? Thanks!
Loïc
A pretty serious issue has come up in the past few weeks for traveling to Tanzania.
What’s the deal with airlines in Tanzania? https://www.capital.fr/economie-politique/ce-pays-est-tres-touristique-mais-ses-compagnies-aeriennes-sont-placees-sur-liste-noire-par-l-europe-1515325 https://www.charentelibre.fr/tourisme/la-tanzanie-sur-liste-noire-de-l-europe-des-vols-interieurs-a-haut-risque-pour-100-000-touristes-francais-25002566.php
Basically, all airlines have been blacklisted because they don’t meet European safety standards. They’re banned from flying in Europe but continue operating in Tanzania. The main issue is that travel agencies’ civil liability no longer applies to blacklisted airlines. So we can’t allow clients to fly with these carriers. Of course, there’s huge pressure from European agencies, which are forced to disrupt their plans or even cancel trips because of this. Personally, I’ve got a trip planned for February 2026 to the southern parks in Tanzania, so I’ll be keeping an eye on how this develops. Do any of you have updates? Thanks!
Loïc
Hi,
Right now, with the war raging in Iran and affecting all the neighboring countries of the Persian Gulf, many airports are completely closed to all traffic.
Several airlines like Qatar Airways, Emirates, and others have almost completely halted their operations.
Whether in the Middle East or Africa, many travelers are stranded—maybe for a long time... A heartfelt thought for them and the struggles this will cause.
Four months ago, I was in Kenya with a flight booked through Qatar Airways... I can’t even imagine how I’d react if I were stuck there now. ??
Wishing all these travelers courage, patience, and success in making it back home.
...
Doha Airport on October 21, 2025:

...
Right now, with the war raging in Iran and affecting all the neighboring countries of the Persian Gulf, many airports are completely closed to all traffic.
Several airlines like Qatar Airways, Emirates, and others have almost completely halted their operations.
Whether in the Middle East or Africa, many travelers are stranded—maybe for a long time... A heartfelt thought for them and the struggles this will cause.
Four months ago, I was in Kenya with a flight booked through Qatar Airways... I can’t even imagine how I’d react if I were stuck there now. ??
Wishing all these travelers courage, patience, and success in making it back home.
...
Doha Airport on October 21, 2025:

...
Hello, some (potentially) good news for Brazil lovers—GOL airline is launching a route to Europe from Rio, starting in September for Lisbon, then Paris at a later date that hasn’t been announced yet.
They’ll be using their new A330-900 neo.
No prices have been announced so far, but hopefully we’ll find direct flights from GIG at a more interesting fare than AF or Latam…
Hello,
I’m really surprised because in TUI’s new tour packages, the airlines they’re using are of low quality. Before, they used to prioritize major airlines, but now it’s small airlines from small countries—companies with terrible ratings and borderline safety concerns. I even just noticed this note for a Tanzania trip: "We inform you that the domestic flight segment in Tanzania included in your trip is operated by an airline listed on the European Union’s list of air carriers subject to an operating ban within the European Union. This ban only applies to European Union airspace, meaning this airline is not permitted to take off, land, or fly over European airspace. However, this airline is authorized to operate in Tanzania."
This means they’re using airlines on the blacklist!! It’s pretty worrying for safety. What do you all think?
I’m really surprised because in TUI’s new tour packages, the airlines they’re using are of low quality. Before, they used to prioritize major airlines, but now it’s small airlines from small countries—companies with terrible ratings and borderline safety concerns. I even just noticed this note for a Tanzania trip: "We inform you that the domestic flight segment in Tanzania included in your trip is operated by an airline listed on the European Union’s list of air carriers subject to an operating ban within the European Union. This ban only applies to European Union airspace, meaning this airline is not permitted to take off, land, or fly over European airspace. However, this airline is authorized to operate in Tanzania."
This means they’re using airlines on the blacklist!! It’s pretty worrying for safety. What do you all think?
Hello,
We’re planning a cruise to the UAE/QATAR/OMAN starting from DUBAI, with flights departing from Paris CDG. Which airlines would you recommend for round-trip flights, with or without a layover? We need assistance for check-in and boarding/disembarking (my husband is a mobility-impaired traveler who uses a cane and/or a walker). We’ve done a cruise return from Dubai to Paris CDG before in 2016, with a layover in Istanbul, but we booked the transfer and return flight with COSTA. For our current plan, it would be with Celestyal, which doesn’t offer round-trip flights from Paris to Dubai. Should we book very far in advance, or is a few months before departure enough (4/6 months)? We’re thinking of arriving the day before the ship departs, so we’d need to stay overnight in Dubai—either on the way there or for the return flight, depending on the flight schedules. Could you recommend a hotel not too far from the airport, and how to get to the port from the airport?
Thanks so much for your advice. Have a great Sunday! Mum49
We’re planning a cruise to the UAE/QATAR/OMAN starting from DUBAI, with flights departing from Paris CDG. Which airlines would you recommend for round-trip flights, with or without a layover? We need assistance for check-in and boarding/disembarking (my husband is a mobility-impaired traveler who uses a cane and/or a walker). We’ve done a cruise return from Dubai to Paris CDG before in 2016, with a layover in Istanbul, but we booked the transfer and return flight with COSTA. For our current plan, it would be with Celestyal, which doesn’t offer round-trip flights from Paris to Dubai. Should we book very far in advance, or is a few months before departure enough (4/6 months)? We’re thinking of arriving the day before the ship departs, so we’d need to stay overnight in Dubai—either on the way there or for the return flight, depending on the flight schedules. Could you recommend a hotel not too far from the airport, and how to get to the port from the airport?
Thanks so much for your advice. Have a great Sunday! Mum49
Hi,
It's all in the title—this means nothing's getting through, so no more oil.
In Europe, kerosene reserves are still good, but by the end of April, flights will have to be reduced.
European airports fear running out of kerosene if the Strait of Hormuz isn’t reopened within three weeks
Bluff or not? Stay tuned....
Bluff or not? Stay tuned....
Hi everyone,
I’m reaching out to ask for your help with a bit of a problem:
I booked a flight to Berlin from Orly for April 15th—it’s coming up fast. But I just made an annoying discovery: my passport expired two weeks ago.
From what I understand, in principle, I can still travel within the Schengen Zone with an expired passport as long as it’s been less than five years. However, EasyJet’s website explicitly requires a valid ID (and just to add to the fun, my national ID card has been expired for a while now).
So, I’d love to know: how strict are EasyJet’s ID checks? Do they enforce validity rules strictly and refuse boarding if the ID isn’t valid? Or is it more of a luck-of-the-draw situation?
Basically, should I just write off this trip now, or should I still try my luck—maybe with a little tearful plea? Has anyone here had a similar experience? I can’t be the only one, right!
I’m reaching out to ask for your help with a bit of a problem:
I booked a flight to Berlin from Orly for April 15th—it’s coming up fast. But I just made an annoying discovery: my passport expired two weeks ago.
From what I understand, in principle, I can still travel within the Schengen Zone with an expired passport as long as it’s been less than five years. However, EasyJet’s website explicitly requires a valid ID (and just to add to the fun, my national ID card has been expired for a while now).
So, I’d love to know: how strict are EasyJet’s ID checks? Do they enforce validity rules strictly and refuse boarding if the ID isn’t valid? Or is it more of a luck-of-the-draw situation?
Basically, should I just write off this trip now, or should I still try my luck—maybe with a little tearful plea? Has anyone here had a similar experience? I can’t be the only one, right!
Hi there!
Has anyone taken the direct flight from CDG to Las Vegas with Air France?
Looking forward to your feedback!
Hey everyone,
I booked a flight with RyanAir for next month, with the priority+ option and two cabin bags. So I can take a 10 kg bag with dimensions 55x40x20 in the cabin (plus another smaller one). The problem is that the smallest suitcase I have (which is supposed to be designed specifically for cabin size standards, according to the manual) has the following dimensions: 55x37x21, so it's just 1 cm over (wheels included) on one of the measurements.
I wasn’t too worried at first, but I’ve read dozens of stories about people’s misadventures and the hassles they’ve had with RyanAir.
Since I don’t want my suitcase to end up in the hold (that would waste time picking it up when I’m already arriving late and need to get to the city center), nor do I want to pay an extra fee (apparently 50 €) for the outbound and return flights for just 1 centimeter—especially since I paid for the "priority+" option and I’m not exactly rolling in money—I’d love some advice.
Have any of you been in the same situation? I’ve read that with this airline, they check bags in templates (testing them in different positions) and are completely uncompromising. I tried contacting customer service, who, as luck would have it, "don’t handle this kind of request," and a rep I spoke to wasn’t much help.
I know it’s a low-cost airline, and I don’t expect luxury or even kindness, but come on—just 1 cm on a short flight with the + option... I’m a bit overwhelmed by everything I’ve read...
Just to clarify, since I’m going for 8 days, I can’t just take one bag for my stuff. I’ve done that for shorter trips before, and it was a hassle—I even had to buy an extra bag for the return trip... Luckily, the inspector was nice about it!
Thanks so much! I’m a newbie when it comes to air travel :) Hope I posted this in the right section!
I booked a flight with RyanAir for next month, with the priority+ option and two cabin bags. So I can take a 10 kg bag with dimensions 55x40x20 in the cabin (plus another smaller one). The problem is that the smallest suitcase I have (which is supposed to be designed specifically for cabin size standards, according to the manual) has the following dimensions: 55x37x21, so it's just 1 cm over (wheels included) on one of the measurements.
I wasn’t too worried at first, but I’ve read dozens of stories about people’s misadventures and the hassles they’ve had with RyanAir.
Since I don’t want my suitcase to end up in the hold (that would waste time picking it up when I’m already arriving late and need to get to the city center), nor do I want to pay an extra fee (apparently 50 €) for the outbound and return flights for just 1 centimeter—especially since I paid for the "priority+" option and I’m not exactly rolling in money—I’d love some advice.
Have any of you been in the same situation? I’ve read that with this airline, they check bags in templates (testing them in different positions) and are completely uncompromising. I tried contacting customer service, who, as luck would have it, "don’t handle this kind of request," and a rep I spoke to wasn’t much help.
I know it’s a low-cost airline, and I don’t expect luxury or even kindness, but come on—just 1 cm on a short flight with the + option... I’m a bit overwhelmed by everything I’ve read...
Just to clarify, since I’m going for 8 days, I can’t just take one bag for my stuff. I’ve done that for shorter trips before, and it was a hassle—I even had to buy an extra bag for the return trip... Luckily, the inspector was nice about it!
Thanks so much! I’m a newbie when it comes to air travel :) Hope I posted this in the right section!
Hi there,
When I run searches on Skyscanner, I see that only Lufthansa has flights to Seoul with just one stop. Air France doesn’t show up, even though I thought the French airline served Seoul? I can’t even log into the Air France website—it keeps glitching.
When I run searches on Skyscanner, I see that only Lufthansa has flights to Seoul with just one stop. Air France doesn’t show up, even though I thought the French airline served Seoul? I can’t even log into the Air France website—it keeps glitching.
Hi there,
I’d like to return to Uzbekistan next April for 10 days with my husband to visit our son who lives there. We went last July and I bought the flight tickets (direct flight from Paris on Uzbekistan Airways) about 2 months in advance at very reasonable prices. I’ve been checking for late April for a few weeks now, and the tickets are much more expensive and keep rising. I can’t figure out if the prices are going up because it’s still a bit too early to buy and they’ll likely drop if the planes aren’t full, or if it’s because the period is actually in high demand. For reference, last year I bought my son’s ticket on May 30th for a departure on June 3rd—just 3 days later—at a very low price that didn’t budge at all.
Just in case, does anyone know the pricing trends for this airline and can advise me? Should I wait or not?
Thanks, and feel free to ask if you need any tips about the country!
My wife bought a flight ticket (Lucky Air) under her Thai maiden name and was issued a Chinese visa on her new Thai passport but with her French married name (due to administrative requirements). She was denied boarding by the airline in Bangkok for the flight to Kunming—resulting in the loss of our round-trip flight tickets, including mine since we were traveling together—despite presenting both passports at the airline counter at the same time.
Hi there.
I’m planning a trip to Chile, and the fares from the Colombian airline Avianca are really appealing.
Way cheaper than Air France, for example.
That said, the reviews I’ve seen online aren’t great.
What do you think of this airline?
Have any of you taken long-haul flights with Avianca?
Thanks in advance for your replies.
Eric
Hi there,
This might be a silly question, but I’m traveling to Japan from CDG and returning via Osaka with EVA Air, and I have a pretty bulky aluminum knee brace. It’s this model: https://enovis-medtech.eu/fr_FR/OA-FullForce-74358.html
Has anyone had any experience with airport security checks or flying with one of these?
Thanks in advance! Best regards,
This might be a silly question, but I’m traveling to Japan from CDG and returning via Osaka with EVA Air, and I have a pretty bulky aluminum knee brace. It’s this model: https://enovis-medtech.eu/fr_FR/OA-FullForce-74358.html
Has anyone had any experience with airport security checks or flying with one of these?
Thanks in advance! Best regards,
Hi there,
I can't seem to find flights between the Cape Verde islands on the airline's website. No matter the date or route, I always get the same response: "no flights on this date." See the photo. Would anyone have an explanation? Surely not all flights are fully booked in July?
Best, Thierry
I can't seem to find flights between the Cape Verde islands on the airline's website. No matter the date or route, I always get the same response: "no flights on this date." See the photo. Would anyone have an explanation? Surely not all flights are fully booked in July?
Best, Thierry
Hi there,
I have a question...
Has anyone managed to get a refund from Oman Air?
After a delayed flight, we missed our connecting flight to get home!! At midnight, the flight attendant booked us on a flight to Nice via Munich, even though we were in Munich and wanted to get back to Nice... Too tired from the trip, we didn’t notice the mistake!! The next day, of course, the booking wasn’t valid!! We had to pay again for the flight back to Nice... I’m really struggling!! I think they’re giving me the runaround!! I’ve sent several emails, tried Messenger and WhatsApp, but the only responses I get are: "We need to investigate!! We’ll get back to you in 15 days!!" It’s been over a month!!
I just sent a registered letter (LRAR) to their office at Paris Charles de Gaulle, which is still open!!
Do you have any other suggestions for me?
Thanks in advance for your help! Virginie
After a delayed flight, we missed our connecting flight to get home!! At midnight, the flight attendant booked us on a flight to Nice via Munich, even though we were in Munich and wanted to get back to Nice... Too tired from the trip, we didn’t notice the mistake!! The next day, of course, the booking wasn’t valid!! We had to pay again for the flight back to Nice... I’m really struggling!! I think they’re giving me the runaround!! I’ve sent several emails, tried Messenger and WhatsApp, but the only responses I get are: "We need to investigate!! We’ll get back to you in 15 days!!" It’s been over a month!!
I just sent a registered letter (LRAR) to their office at Paris Charles de Gaulle, which is still open!!
Do you have any other suggestions for me?
Thanks in advance for your help! Virginie
Hi!
Sri Lanka has announced it could run out of fuel in the coming weeks if the Strait of Hormuz remains blocked. The government has implemented a mandatory four-day workweek to save oil, and there are long lines at gas stations due to fears of an early shortage.
In Vietnam, the government has warned all airlines that flights will need to be reduced due to a lack of kerosene. The country imports two-thirds of its jet fuel from China and Thailand, but both countries have now banned exports out of fear of domestic shortages.
The state is asking airlines to plan ahead and park aircraft to drastically reduce operations, starting with domestic flights and then international ones. International carriers will also need to cut back on their rotations.
This will begin in the coming days. 🙁
Hi there,
I’ve got a long layover (about 10 hours) in Seoul on an upcoming trip.
I arrive from Phnom Penh at 7:20 AM and depart for Montreal at 6:00 PM.
First question: Will my checked baggage be transferred automatically? I have a single ticket from KTI to YUL (Air Canada ticket—KTI-ICN operated by Asiana (codeshare) and ICN-YUL by Air Canada).
Second question: I saw it’s possible to join free guided tours (Airport Transit Tour). What do you think of this kind of service? And is my "actual" layover time (accounting for security checks, check-in, etc.) enough to do one of these tours?
Thanks in advance to everyone who chimes in on this!
First question: Will my checked baggage be transferred automatically? I have a single ticket from KTI to YUL (Air Canada ticket—KTI-ICN operated by Asiana (codeshare) and ICN-YUL by Air Canada).
Second question: I saw it’s possible to join free guided tours (Airport Transit Tour). What do you think of this kind of service? And is my "actual" layover time (accounting for security checks, check-in, etc.) enough to do one of these tours?
Thanks in advance to everyone who chimes in on this!
Hi everyone,
I'm heading to Namibia next May. I'm planning to take a first flight from Paris to Johannesburg with Air France, departing at 11:20 PM and arriving at 11:05 AM in Johannesburg. Then a second flight from Johannesburg to Windhoek at 3:25 PM with South African Airways.
Four hours between the two flights seems enough to catch my connection, but a friend told me I should maybe take the 5:30 PM flight instead because I need to go through immigration, collect my luggage, and check in again. Apparently, I have to do this because I bought the two tickets separately (it's actually much cheaper).
What do you think?
Also, in terms of South African airlines, which one do you think is the most reliable between South African Airways and Airlink?
Thanks for your advice!!
So, even before starting my explanation, I’d like to introduce myself since this is my first post on the forum :) I’m Jérôme, a huge Asia enthusiast, and I’m currently in the process of moving to Japan with my family in 2028.
Now, onto the topic :)
We’re a family of four traveling together to Seoul, with two separate bookings.
Our original itinerary was: Madrid → Doha → Seoul (March 23–24)
The issue is that our entire outbound flight was canceled, and the airline simply rescheduled the Madrid → Doha leg. Now we’re left with an incomplete journey, with no solution to reach our final destination (Seoul).
Since then:
- Can’t modify flights online (technical error every time) - Can’t get help via chat or WhatsApp - Phone support is unreachable, and the usual French number isn’t working right now
We don’t want a refund. We just want to be rerouted to Seoul, as our original ticket promised.
We’re flexible:
- On dates (we can leave on March 21 or 22 instead of the 23rd) - On the itinerary (different layovers if needed)
Have any of you dealt with this before? Do you know how to unlock a booking in this case or get a rerouting? We’re considering going straight to the airport to resolve it at the Qatar Airways counter....
Thanks so much for your help! 😊
Now, onto the topic :)
We’re a family of four traveling together to Seoul, with two separate bookings.
Our original itinerary was: Madrid → Doha → Seoul (March 23–24)
The issue is that our entire outbound flight was canceled, and the airline simply rescheduled the Madrid → Doha leg. Now we’re left with an incomplete journey, with no solution to reach our final destination (Seoul).
Since then:
- Can’t modify flights online (technical error every time) - Can’t get help via chat or WhatsApp - Phone support is unreachable, and the usual French number isn’t working right now
We don’t want a refund. We just want to be rerouted to Seoul, as our original ticket promised.
We’re flexible:
- On dates (we can leave on March 21 or 22 instead of the 23rd) - On the itinerary (different layovers if needed)
Have any of you dealt with this before? Do you know how to unlock a booking in this case or get a rerouting? We’re considering going straight to the airport to resolve it at the Qatar Airways counter....
Thanks so much for your help! 😊
Hi,
We just received an email from Volotea saying our flight time has changed (by more than 2 hours).
The email states "you can request a free date change."
If I change the date, will the flight price stay the same as the original price, or will I have to pay the difference?
Specifically: Our flight on the 7th is 46.25 €, and the one on the 8th is 92.51 €. If we switch to the 8th, how much will we pay?
When I request the date change to the 8th, it says "No additional fees."
Thanks and have a great day! 🙂






