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Mitch341

Regularst André de Sangonis · 487 posts

2025-12-20

Hi there, I use video and photo editing software for my "work".

A conflict has been showing up lately when I open the software. Photo attached.

Is there a specialist around who could help me out?

Thanks in advance.

Evita Bella ! https://www.flickr.com/photos/201886709@N02/albums/

Mathews Globetrotter ·2025-12-20

hi, I recommend reinstalling the software while obviously backing up all your data. However, could you describe more precisely when this happens? A brief "pattern"—like a description of a series of steps—would be helpful.

Mitch341 Regular ·2025-12-21

hi, I recommend reinstalling the software while obviously backing up all your data. However, could you describe more precisely when this happens? A brief "pattern"—a description of a series of steps—would be helpful.

Hello Mat! I use Magix products for Video 2026 and Photo 2026 as well.

The crash occurs after opening the installed and reinstalled software on different hard drives. Nothing works. I also use Wondershare Filmora 15, which runs perfectly.

I’ve opened a ticket with Magix and am waiting for a response.

Evita Bella ! https://www.flickr.com/photos/201886709@N02/albums/

Mathews Globetrotter ·2025-12-21

hi there, two possible solutions: *find the executable file, select it with your mouse without clicking, right-click and choose "Run as administrator" *select all the files in the directory where the software is installed and choose "Properties" Check that the "Read-only" box isn’t selected

Mitch341 Regular ·2025-12-23

Thanks for your insightful advice. After a day of digging online, no solution in sight—Magix, the developer and seller of both software programs, doesn’t have clear answers and isn’t responding quickly enough to crash reports for their tools.

So, I canceled the subscriptions with a refund within the 14-day window and switched to two new programs that work perfectly.

Best,

Evita Bella ! https://www.flickr.com/photos/201886709@N02/albums/

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