il y a quelque jour seulement j'ai effectuer une commande sur le site idtgv, cependant étant majeur mais sans carte de crédit ma mère a effectuer le paiement sur mon compte !
J'ai donc par logique mit les coordonné de celle-ci pour la facturation et cocher la case je suis le passager pour le passage (puisque je suis sur mon compte).
Puis payement des billet et la stupéfaction et marqué en Gros je vois le nom de ma mère pour le nom du passager alors qu'a aucun moment j'ai eu une récapitulatif complet (appart sur la gauche marqué en tout petit)
Bon j'ai finalement compris que je ne pourrais jamais changer le nom sur les billet et que pour moi c'était un quitte ou double soit la question qui suit:
Pensez vous qu'a l'aide d'un livret de famille je pourrais réussir à entrée dans le train (et en expliquant mon cas au contrôleur) vue que le nom de ma mère est différent du mien ?
Voila je suis donc ouvert à toute proposition et surtout au plus expérimenté d'entre vous !
Bien sûr, le site de la SNCF n'est jamais clair et bugg souvent, c'est pourquoi beaucoup de gens font des erreurs ou n'arrivent pas à avoir leur billet.
Dans ton cas, tu as effectivement sans doute rempli un champs avec le nom de ta mère lorsqu'il aurait fallu mettre le tiens. Il ne te reste plus qu'une solution : aller faire la queue à un guichet et expliquer ton cas. Il t'en rééditeront un gratuitement ou moyennant une "pénalité" selon le type de billet que tu as pris.
Sauf dans le cas d'une réduction 12-25, sénior, escapade et carte enfant +
pas de soucis pour prendre le train avec le billet a un autre nom, pas mal de prem's sont revendu sur le net (suite annulation de voyage )et les gens les revendent sur le net pour ne pas tous perdre
pour le billet IDTGV, il est nele et bien nominatif, et l'accompagnateur, peut vous demander une pièce d'identité avec votre billet comme cela m'est déjà arrive plusieurs fois, faisant un trajet aller et retour par mois en idtgv.
sachant que les train sont nominatif puisque je parle bien de billet IDTgv et non de billet sncf ou prem's je ne peut pas changer et non j'ai bien entrée le nom de ma mère dans l'adresse de facturation et mon nom dans le passager mais de toute facon j'ai déja fait toute les demande au près de idtgv il ne veulent rien faire !
Soit ma question à laquelle personne na réellement répondu :
Pensé vous que je peut tentez le coup en expliquant mon cas au controleur IDTGV et avec le livret de famille en ma possession ?
Pensé vous que je peut tentez le coup en expliquant mon cas au controleur IDTGV et avec le livret de famille en ma possession ?
je crois que tu n'as pas bien lu les messages precedents.
vu que le billet est nominatif et si tu te presentes avec un billet qui n'est pas a ton nom, je ne vois pas comment cela peut marcher
Le fait que le billet soit au nom d'une personne de ta famille ne te donne pas le droit de prendre sa place.
Oui mais en expliquant que il a mit le nom de ma mère par erreur sachant que je ne peut pas commander et que j'ai seulement mit sont nom en adresse de facturation , le controleur étant de bonne humeur et faisant bonne fois est-ce que j'aurais une petite chance ?
En clair je ne veut pas balancer 80 euro en l'air mais essaye d'utiliser doutes les chance possible !
Sachant que part leurs connerie il vont ce retrouver avec une place vide !
Comme déjà mentionné plus haut, les billets iDTGV sont nominatifs et non remboursables. Ils peuvent sous certaines conditions être échangés soit gratuitement (demande de modification de place par exemple) soit avec une retenue de 10 euros (modification date/heure de départ, ville de départ ou arrivée). Je n'ai pas trouvé de réponse à votre cas spécifique auprès du site d'iDTGV. Je vous conseille donc d'appeler leur service clientèle: 0 980 982 982 (appel non surtaxé) pour exposer votre cas. Une chose m'inquiète cependant. Dans leurs conditions générales de vente, il est spécifié que les billets iDTGV ne sont pas cessibles...
Rhalala , je vous ai dit que je savais déjà tout sa, éviter de me dégoûter encore de leurs système !
J'ai dit que j'exposerais mon cas à l'humain qui contrôlera les billet et je voulais savoir si j'avais une chance que par son bon jugement il me croie et accepte de me laisser rentrée .
ps: j'avais déjà dit que j'avais appelée leur service et me suis même rendu dans un kiosque !
Je veut simplement expliquer que je ne comprend pas pourquoi il me refuserais l'entrée tant que les billet sont payer ;)
peut etre que tu tomberas sur aulsu'un de sensible et qui te laissera passer.
Maintenant, l'idtgv étant une entitée "privée", le règlement est tres strict et quand tu achetes tes billets, tu accepte ce règlement.
Maintenant les billets sont au nom de ta mère, et tu auras beau apporter ton livret de famille, rien ne l'empêche d'appliquer le règlement à la lettre.
Maintenant si ta mère peut t'accompagner pour corrhoborer tes dires... sinon le controleur pourras douter de ta bonne foi et ne pas t'accepter dans le train.
#slash... : Tu les lits tout les temps les condition d'utilisation toi tu va me dire ^^, parce que du coup je les ai lu (enfin une parti) et sa m'étonnerais que tu lis tout le temps les condition d'utilisation toi !
Pour info, j'ai abandoner et racheter des billet , cette fois ci en 2nd classe espérant que le controleur me laissera au moins prendre les autres place :D
Malheureusement c'est pas a coté de l'autre puisque entre temps les prix ont augmenter et je paye casiment la 2nd classe au prix de la 1er que j'ai eu sur les autres ticket !
Mais bon vais faire comprendre au controleur et lui demande de me laisse integrer la 1er classe :s
#slash... : Tu les lits tout les temps les condition d'utilisation toi tu va me dire ^^, parce que du coup je les ai lu (enfin une parti) et sa m'étonnerais que tu lis tout le temps les condition d'utilisation toi !
C'est systématique pour celles que je ne connais pas.
Je suis pas avocat. Je tiens juste pas à me retrouver dans des situations comme la tienne parce que j'ai coché "j'ai lu et accepté les CGV" sans les lire... Qu'est-ce que quelques minutes de lecture face à une somme parfois importante ?
Bonjour,
Est-ce qu'il n'y a pas une confusion entre un billet nominatif et un billet incessible?...parce que ce n'est pas du tout la même chose!
Par exemple, essayez d'acheter sur voyages-sncf.com un billet pour deux personnes, et de vous le faire envoyer à domicile. Vous recevrez deux billets à votre nom, mais cela ne veut pas dire que vous êtes seul à pouvoir utiliser ces billets!
En l'absence d'une mention du style "ce billet est incessible" sur le billet, Lifely peut prendre son train tranquillement...
Bonjour,
Est-ce qu'il n'y a pas une confusion entre un billet nominatif et un billet incessible?...parce que ce n'est pas du tout la même chose!
Par exemple, essayez d'acheter sur voyages-sncf.com un billet pour deux personnes, et de vous le faire envoyer à domicile. Vous recevrez deux billets à votre nom, mais cela ne veut pas dire que vous êtes seul à pouvoir utiliser ces billets!
Si cela se trouve, ce que décrit Lifely n'a rien d'anormal, et en l'absence d'une mention du style "ce billet est incessible", il peut prendre son train tranquillement...
Malheureusement dans les conditions génerale il y a bien :
Ce billet est non cessible ...
Oui oui, ce reglement est completement absurde je ne vois pas pourquoi je ne peut pas utiliser mon billet tant qu'il est payer ...
Je voudrais savoir si d'autres personnes constate comme moi des bugs à répétition sur ce site ex:un trajet est défini vous clic sur recherche et on vous envoit…
J'ai pris un billet de train Angers Strasbourg pour ma soeur, je viens de recevoir le billet, le problème c'est qu'ils ont marqué mon Prénom en haut à droite…
Je vous explique mon problème: Vendredi prochain je suis censé partir à Lyon pour une semaine, je pars de Lille, malheuresement, mon train est à 10h & je ne…
Voilà 6 mois que je galère avec le site de la sncf. Je ne pouvais plus réserver mes billets de train par internet. Après avoir saisie les villes et les dates…
I’m planning a trip around Italy using only trains or public transport in October (hoping the weather stays nice!).
I’d obviously like to see some tourist destinations, but I also want to get off the beaten path a bit, and I’m hoping to find some help here? I don’t plan to linger too long in the cities.
Starting in the north, I’d like to visit Lake Como or Lake Orta, pass through the Cinque Terre for some hiking, spend a few days in Naples and Rome, then head down to Sicily.
Hi there,
I’ll be traveling to Japan this coming August. We’ve finalized our itinerary and booked our flight tickets. Now I’m at the stage of buying train tickets for the few segments we’ll need to cover:
Tokyo - Hakone
Hakone - Kyoto
Kyoto - Osaka
Osaka - Tokyo
Here are my questions:
a) Is it possible to buy train tickets for these segments from Canada?
b) If so, which website should I use to do this?
c) And if it is possible, will we be able to print our tickets from Canada?
d) If it’s not possible, where in Tokyo should I go to buy these tickets when I arrive?
Hi everyone, I wanted to take the Paris-Berlin overnight train with a sleeper berth, the new service operated by European Sleepers.
24/05/2026 17:45 Paris-Nord (actually 16:00 from Paris Bercy Seine) -> 25/05/2026 9:59 (actually 7:30 in Berlin)
05/06/2026 18:31 Berlin (actually 20:00) -> 06/06/2026 10:00 Paris Nord (actually 12:30)
Part of the journey was operated by bus instead of the promised overnight train.
For 2 people: 340 € round trip
A total disaster. Never again. I was really looking forward to taking the overnight train, but we faced last-minute changes and truly unpleasant travel conditions. Here are the details:
1) 2 days before departure: email announcing a change of departure station for the outbound trip—Bercy Seine bus station instead of Gare du Nord.
2) Change of schedule: 4:00 PM from Bercy instead of 5:45 PM from Gare du Nord.
3) Change of transport mode!! A bus from Paris to Brussels, then an overnight train from Brussels to Berlin. No functional toilets on the bus. No children under 4 allowed on the bus.
4) On the sleeper train at 9:30 PM: no functional toilets in our carriage, so we had to go to other carriages, even in the middle of the night, to find working ones.
5) The onboard staff, though very friendly, were as lost as we were. In particular, they didn’t know how to handle the lower berths, so people using them had less space (armrests and backrests). Berth numbers weren’t respected, so some passengers had to move. The staff also didn’t know who was supposed to join the compartment during the journey.
6) Arrival at 7:30 AM in Berlin instead of 10:00 AM. No arrival announcement. Passengers had to search for staff to get breakfast and ended up with just a coffee (breakfast = 15 €, not bad for just a coffee).
7) Return trip: drastic schedule change announced by email on 26/05/2026—departure at 7:30 PM instead of 6:30 PM, with arrival between 12:00 PM and 1:00 PM in Paris instead of 10:00 AM. No change in transport mode announced.
8) Change in transport mode announced by email on the same day (05/06/2026)!! Overnight train from Brussels to Berlin, then a bus from Paris to Brussels. No functional toilets on the bus. Children under 4 banned from the bus, and families in this situation were asked to find another way—after being notified the same day.
9) The overnight train arrived at Berlin station with a 30-minute delay on top of its initial delay (scheduled for 6:31 PM, then 7:30 PM, finally arriving at 8:00 PM). The heating was blasting in the compartment with no way to turn it off. No functional toilets in the carriage. From that point on, customer service stopped responding to my messages.
10) Woken up at 5:00 AM with an announcement in all carriages about arrival in Liège.
11) Woken up again at 6:00 AM to be told we’d arrive in Brussels at 7:00 AM.
12) Arrival in Brussels at 7:00 AM and a one-hour wait for the bus to Paris. No functional toilets on the bus.
13) Arrival at Paris Nord at 12:30 PM, so 2.5 hours late compared to the originally scheduled time.
14) The overnight trains used are very old—I recognized the carriages from 20 years ago!! No functional power outlets, no Wi-Fi, no air conditioning. Five people per compartment is a bit cramped, but I consider these conditions expected (especially the air conditioning), so I’m not complaining about that. There’s already plenty to gripe about with the travel conditions.
I have little hope of getting even a partial refund. Customer service emails acknowledge the discomfort but only offer to reimburse the cost of a coffee on board if we send them the receipt... a bit weak.
I’m sharing this experience in the hope it might help others.
Hi there,
I’d like to take the Train of the Clouds from Lima to Huancayo.
I’ve heard it only runs during certain periods.
Does anyone have info on this?
Thanks!
HuancayoHuancayo
As part of my professional thesis, I’m conducting a study on the evolution of long-distance rail transport in France, particularly since it opened up to competition.
I’ve put together a very quick (about 5-minute) and completely anonymous questionnaire. Your answers will help me better understand users' expectations regarding pricing, frequency, and environmental impact.
We’re planning a 15-day trip to Uzbekistan in March—classic independent itinerary: Tashkent, Samarkand, Bukhara, Khiva. We’d like to take the train between each city, but I don’t want to lock down the whole trip before we leave.
So, my question is: is it absolutely necessary to book train tickets before departure, whether for the high-speed trains or the regional ones? Is booking really essential for the regional trains?
Hello,
We’re traveling as a family with two boys aged 10 and 12 to Cairo in February. During our trip, we’re planning to take an overnight train (with or without a sleeper) for the Cairo-Aswan route.
Do you know how I can book this remotely?
Also, I’m looking for:
- A local contact to sail the Nile by felucca for 3 days from Aswan
- A contact to guide us in Cairo
Looking forward to your tips, and thanks in advance!
Marie
Hi everyone,
I first traveled solo to Japan in 2019, exploring the Kyushu region (28 days), and I’m planning to return with my daughter (she’s an adult and it’ll be her first time in Asia) from April 25 to May 9.
I’m reaching out on this forum to ask for route ideas—this time north of Tokyo, but without heading to the Sapporo island (I’m saving that for a future trip).
I’d love to take advantage of the cherry blossom season and its festivities.
I’m looking to create a route that’s a little off the beaten path while staying within 5-6 hours by train from Tokyo to avoid spending too much time on transfers.
Thanks in advance for sharing your suggestions and experiences!
Michael
I'm heading to MEXICO IN NOVEMBER 2025. Since private guides and drivers are really expensive—over 300 € per day—I'm thinking of exploring the Yucatán by train. CAN YOU SHARE ANY INFO ON THIS? Thanks
Hi there!
We’re planning to visit Serbia (1 week) and then Montenegro (2nd week) with our kids from April 18 to May 4. We’d prefer to travel by train (overnight if possible), but we’re not sure which platform to book on or when to do it (is it too early?). If anyone has any tips, I’m all ears!!
I wanted to know if it’s possible to go from Tashkent to Almaty by train without passing through Kyrgyzstan. I’ve heard the border is often closed 😕 between Uzbekistan and Kazakhstan.
Thanks in advance!
Olivier
Hi there!
We’re planning to head back to Istanbul next year—obviously by plane—and then take the train from Istanbul to Antalya. Has anyone here already made this trip by train with TCDD?
I’d love any tips or info that could be useful for us!
I'd like to go to Montserrat on my own from Barcelona. Share your suggestions with me.
Which train should I take, where to get off, what to see once I arrive, etc.
I need to take a sleeper train from Bangkok to Vientiane in January.
I found some ticket options on 12Go Asia, but booking doesn’t seem possible at the moment. I’ve tried simulations for several dates, but no luck.
I’m wondering if it’s already fully booked, if they’ve stopped selling tickets… yet 12Go still features it every day 😕
Has anyone else run into this issue?
Can I find tickets on another site? (I tried Baolau, but no sleepers left for January 8th.)
Hi there,
I’m a bit late to be worrying about this, but hopefully someone can help me before I leave.
Tomorrow afternoon, I arrive at Lyon Part-Dieu on the TGV at 5:50 PM and take the TER to Mâcon at 6:16 PM. Is a 26-minute transfer doable? Are the TGV and TER on the same departure board? And are they on the same platforms too?
I’ve been to Lyon before but never had to make a connection after arriving.
Thanks
I can’t seem to complete the payment for my trip on the IRCTC (Indian Railways) site. No matter which payment method I choose, my Visa card isn’t accepted.
Has anyone here managed to do it, and if so, could you share the method you used?
Thanks in advance!
Charlie
Starting November 15th, I’ll be arriving in Thailand, and during my stay, I plan to visit the north, around the Chiang Mai area, then head south to the Krabi region.
After Krabi, I’m planning to take an overnight train to Bangkok. I was wondering if there’s a train that leaves from Krabi or Trang, or if I absolutely have to go to Surat Thani?
Also, which official website can I use to book my ticket?
Next, since I’ll be arriving at dawn in Bangkok, I’ve planned to spend 2 days in Kanchanaburi. What’s the most convenient way to get there—bus or train? And if you know any companies or websites, that’d be great.
Hi there,
Does anyone know if there’s a bus from Luang Namtha to Boten to catch the train coming from China to Vientiane? If so, what’s the name of the company? Also, how long does the bus take to cover that distance? What’s the condition of the road like?
Thanks for your help!
Tom
I just realized there’s only one payment method accepted for booking the Mombasa-Nairobi express train ticket online: M-Pesa, a mobile money transfer service used in Africa. Would it be impossible to book as a European?
I’d love to know if any of you have recently eaten on the overnight train from Bangkok to Chiang Mai.
We’ve always ordered food on the train, and it was really good (and super convenient).
But in 2022, we ended up feeling like total idiots (with our 4-year-old daughter...) when we boarded the train only to find out that this service was no longer available... (It was the first time we’d traveled right after COVID.)
That’s also when we saw once again how kind Thai people are—they all offered to share their food with us, even though we were mortified. In the end, we managed to buy some instant noodles, which was better than nothing. Anyway, that’s the little story behind it.
In the following years, we’ve always brought our own meals.
I’ve read online that meal trays are back in service (could you confirm this, please?), but that the quality is really poor. I’ve also seen multiple reports that, even though you can eat well everywhere in Thailand, the train meal was the worst food travelers had during their trip...
Could you give me a recent opinion on this?
We’ll be departing from Krung Thep Aphiwat Central Station—do you know if there’s anywhere to buy a meal there before boarding the train?
Thanks so much for your help,
and have a great Sunday!
We’re heading to Thailand in February 2026 and we’d like to take the overnight train from Bangkok to Chiang Mai. Can we book two first-class tickets? I’m only seeing second-class options.
Hi everyone,
For traveling in Rajasthan by train and bus, could you give me some info: where to buy tickets, cost, purchase locations, websites, etc.?
Any tips you have would be super helpful.
Thanks
We’re traveling to Java on October 23, just the two of us.
I’ve read that it’s best to book train tickets in advance on tiket.com.
Is that true, and how far ahead do you recommend?
Are the tickets changeable?
Hi everyone,
I’m planning to travel from Ulaanbaatar to Irkutsk by train this summer but I’m a bit worried about crossing the borders. How does it work? Could anyone share their experience? (I’ve found quite a few accounts of people going *from* Russia *to* Mongolia, but entering a country is never the same as leaving it—especially in this context!)
Can anyone tell me how to book train tickets online? We're planning to travel from HANOI to HO CHI MINH CITY by train, making several stops along the way. I'd also like to find the schedules and the stations where the trains stop.
There are four of us, and we've already planned stops in HANOI / DONG HOI / HUE.
I’m heading to Japan for the second time with my 20-year-old son. During our first trip, we spent two weeks in Tokyo and Kyoto (plus the surrounding areas).
This time, we’re planning to stay in Tokyo for at least 4-5 days and then head to the island of Naoshima.
I’m looking for suggestions and advice:
Is getting to Naoshima from Tokyo complicated? If so, do you have any recommendations for a stopover somewhere? Given that we’d prefer not to move every day, we’d rather settle in one place and then explore on day trips...
Do you think it’s possible to do something like this:
5 nights in Tokyo (Shinjuku)
3 nights in Kyoto
2 nights in Naoshima (or is one night enough??) and if one night is enough, where could I spend a second night on the way back to Tokyo?
2 nights in Tokyo (I’d love your advice on staying in a different neighborhood—last time we stayed near Ueno Park)—keeping in mind we’re flying out of Narita.
I’m considering maybe skipping Kyoto, which I love but has apparently become *very* touristy...
Not really keen on Osaka... since we’ll already have done Tokyo as our "big city." I’d prefer towns where nature is present... (a bit like Kyoto, which offers all that...)
For info, we’ll be traveling by train.
Thanks in advance for all your suggestions and help!
I have one last little question:
Is cash still widely used in Japan, or not at all anymore?
We’re planning this *very* last-minute—I know! But we’d love to spend 4 days soon (within the next 10–12 days) on a city getaway with our young adult kids. Ideally by train, and for this short trip, we’d prefer not to spend more than 4–6 hours in transit, leaving from Lausanne (Switzerland). We’ve been considering Milan, Strasbourg, or Freiburg im Breisgau, but I’ll admit I’m feeling a bit lost...
Venice was our original plan, but the connection changes in Domodossola or Milan are making the travel time longer this year.
It’s peak summer, so there’ll be tourists and it’ll likely be hot, but oh well...
Any suggestions? We love wandering around, taking photos, exploring cities on foot, trying out restaurants, and keeping things low-key.