Remboursement suite à l'annulation du voyage en Thaïlande par l'agence
by Jimmy5932
This discussion is in French, the community’s main language.
Original post
Bonjour , j ai reçu un mail de l agence Leclerc voyage aujourd’hui pour me dire que mon voyage prévu pour le 18 avril était annulé ! Suite à ça l agence me propose de reporter mon voyage avant le 31 mars 2021 mais Seulement dans des destinations bien précises (Grèce , Tunisie etc...) si aucune de ces destinations me convient es ce que je peux exiger le remboursement intégral de mon voyage ??
J ai actuellement payer 30% de mon voyage le prélèvement du reste était censé se faire lundi( 40j avant le départ) mais pour l instant rien n a été fait , es ce que le prélèvement des 70% restant est donc annulé ?
Merci d avance
ah bon pourtant à ce jour on peut y aller les français ils ont annulé la quatorzaine à l'arrivée faut surtout ne pas être enrhumé ou fiévreux (nous en revenons de 3 semaines de khaolak) et c'était extra pas de chinois pas de touristes européen et le baht qui redevient un peu mieux au change)
l'annulation des visas dont ils ont parlé ne concerne pas l'exemption de visa 30 jours à l'arrivée l'agence exagère là d'anticiper aussi en avance et c'est à vous de choisir l'annulation à moins que ce soit un circuit ???
ils doivent vous rembourser la totalité si vous ne voulez pas reporter ou changer de destination ne vous laissez pas faire
l'annulation des visas dont ils ont parlé ne concerne pas l'exemption de visa 30 jours à l'arrivée l'agence exagère là d'anticiper aussi en avance et c'est à vous de choisir l'annulation à moins que ce soit un circuit ???
ils doivent vous rembourser la totalité si vous ne voulez pas reporter ou changer de destination ne vous laissez pas faire
Merci de répondre, non ce n était pas un circuit c était à khao lak justement , et oui justement j avais encore plus envie d y aller vu qu il y aurait eu beaucoup moin de touristes donc cela aurait été encore mieux...
On doit aller à l agence ce week-end car on peut pas y aller avant et oui on préférerait être remboursé pour au moin repartir ou on veut mais es ce qu on a vraiment le droit ?
franchement khaolak c'est tranquille et personne n'est parano là bas, nous y sommes 2 à 3 fois par an c'est vaste et vous risquez pas d'être collés comme dans certaines rues de patong ou phuket (si vous voulez qq tuyaux contactez moi en MP)
pas de touristes inquiets pleins de gosses aux vacances de février l'agence n'a pas le droit de vous interdire de partir le pays accueille les français et si ils vous disent vous pouvez plus y aller (en plus le mois d'avril il y a le temps d'y avoir une évolution)
ou alors c'est la compagnie aérienne qui a peut être changé les vols .. il faut demander des explications en tous les cas surtout que c'est vol sec ?? vous aviez les hôtels peut être ? montrez leur ça : https://www.thailande-fr.com/visas/102459-la-thailande-suspend-la-delivrance-de-visas-pour-21-pays
en cas si vous voulez y aller quand même demander à modifier les vols c'est leur boulot....j'ai bien vu que la thai airways et qq autres supprimaient des vols mais j'ai pas vu sur phuket....c'est les vacances de pâques et je pense que pas mal vont maintenir leur vacances
en tous les cas c'est pas là bas qu'on risque de plus l'attraper mais maintenant c'est chez nous
insistez auprès de votre agence si ils veulent vous faire une modification qui ne vous convient pas que vous voulez être remboursé , c'est eux qui ont rompu le contrat sans vous demander en plus ils n'ont pas le droit
pas de touristes inquiets pleins de gosses aux vacances de février l'agence n'a pas le droit de vous interdire de partir le pays accueille les français et si ils vous disent vous pouvez plus y aller (en plus le mois d'avril il y a le temps d'y avoir une évolution)
ou alors c'est la compagnie aérienne qui a peut être changé les vols .. il faut demander des explications en tous les cas surtout que c'est vol sec ?? vous aviez les hôtels peut être ? montrez leur ça : https://www.thailande-fr.com/visas/102459-la-thailande-suspend-la-delivrance-de-visas-pour-21-pays
en cas si vous voulez y aller quand même demander à modifier les vols c'est leur boulot....j'ai bien vu que la thai airways et qq autres supprimaient des vols mais j'ai pas vu sur phuket....c'est les vacances de pâques et je pense que pas mal vont maintenir leur vacances
en tous les cas c'est pas là bas qu'on risque de plus l'attraper mais maintenant c'est chez nous
insistez auprès de votre agence si ils veulent vous faire une modification qui ne vous convient pas que vous voulez être remboursé , c'est eux qui ont rompu le contrat sans vous demander en plus ils n'ont pas le droit
Oui ça avait l air vraiment bien on est vraiment déçu...et c était vol + hôtel tout compris
Le mail de l’agence
ah ok un package donc
bon de toutes les façons ils doivent vous rembourser si vous ne voulez pas modifier les dates
en cas allez y en janvier l'année prochaine à partir du 15 janvier et avant les vacances de février c'est excellent et vous trouverez peut être des tarifs similaires.. mais vous savez on peut construire son voyage soi même sans prendre un package parfois
en cas allez y en janvier l'année prochaine à partir du 15 janvier et avant les vacances de février c'est excellent et vous trouverez peut être des tarifs similaires.. mais vous savez on peut construire son voyage soi même sans prendre un package parfois
et bien cette agence bof.. et ils n'ont pas à penser à votre place encore une fois le pays ne refuse pas les français du tout...à moins que d'ici un mois chaque pays veut vivre le virus en solo sous cloche!!!! n'importe quoi
soit vous changer pour janvier ou mars l'année prochaine
soit ils vous remboursent la loi est claire pour les packages ils ont pris la décision arbitrairement encore une fois
c'est avec quelle compagnie et quel hôtel ??? (contactez moi en MP)
C est avec Leclerc voyage et l hôtel c est le menara north khao lak resort il avait l air très beau comme hôtel...
Et janvier c est dans longtemps on voudrait quand même partir cette année sûrement pas en avril vu que ça va certainement être compliqué avec le virus mais en août reste à trouver où maintenant...la Thaïlande ça sera pour l année prochaine j espère
C est avec Leclerc voyage et l hôtel c est le menara north khao lak resort il avait l air très beau comme hôtel...e
Bonjour,
Je vois ou est situé cet Hôtel. Il est parfait si vous restez sur place ou si vous louez une voiture , ou avez un permis moto pour louer un scooter. Si vous cochez une des cases c'est sans hésiter .
Néanmoins cette année il y avait des puces de sable . Attention à certaines réactions allergiques
Bonjour,
Je vois ou est situé cet Hôtel. Il est parfait si vous restez sur place ou si vous louez une voiture , ou avez un permis moto pour louer un scooter. Si vous cochez une des cases c'est sans hésiter .
Néanmoins cette année il y avait des puces de sable . Attention à certaines réactions allergiques
Fungfungfung.com
J aimerai bien y aller malheureusement le voyage est annulé et je n’ ai pas mon mot à dire sinon coronavirus ou pas je serais partis ...de plus ma femme a appelé ce matin notre assurance service juridique et apparemment l agence n est pas obligée de nous rembourser vu que ce n est pas la Thaïlande qui ferme ses frontières mais la compagnie bravo qui annule et nous propose autre chose c est vraiment pas logique !
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I’m spending 4 days in Kuala Lumpur.
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My trip’s coming up, and I’m having a bit of trouble with three bus/minivan routes. Usually, I find everything at this time of year, but this time—yikes!
Sandakan → Sepilok: No app for this one—you just hop on bus #14 at the local terminal (pay cash on board). But where do I catch it, and where’s the stop??
Sandakan → Semporna: From what I’ve heard, it’s the Sida Express company (great name, right? 😄). Can’t book online, but apparently, you *have* to because there’s only one bus at 8 AM. Where do I board, and where does it drop me off?
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Thanks for any tips—I’m stuck!
My trip’s coming up, and I’m having a bit of trouble with three bus/minivan routes. Usually, I find everything at this time of year, but this time—yikes!
Sandakan → Sepilok: No app for this one—you just hop on bus #14 at the local terminal (pay cash on board). But where do I catch it, and where’s the stop??
Sandakan → Semporna: From what I’ve heard, it’s the Sida Express company (great name, right? 😄). Can’t book online, but apparently, you *have* to because there’s only one bus at 8 AM. Where do I board, and where does it drop me off?
Semporna → Tawau: Found this via AI—is it legit? No online booking, as far as I can tell. Minivans leave from a stop in the Jalan Hospital area, near the Milimewa supermarket, supposedly???? And when you arrive, does it drop you at **Sabindo Square** in Tawau?????
Thanks for any tips—I’m stuck!
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Hi there,
I’m planning an itinerary and would love some feedback on whether it’s doable and if the number of days per destination is enough—or too much. I was also debating whether to add an extra night on an island or spend an extra night in Kampot to visit Kep or Battambang.
March 23: Arrival in Phnom Penh in the morning March 24: Phnom Penh March 25: Phnom Penh March 26: Depart for Kampot March 27: Kampot March 28: Depart for Battambang March 29: Battambang March 30: Tonlé SAP to Siem Reap March 31: Siem Reap April 1: Siem Reap April 2: Siem Reap April 3: Siem Reap April 4: Siem Reap April 5: Departure
Thanks for any suggestions or help!
March 23: Arrival in Phnom Penh in the morning March 24: Phnom Penh March 25: Phnom Penh March 26: Depart for Kampot March 27: Kampot March 28: Depart for Battambang March 29: Battambang March 30: Tonlé SAP to Siem Reap March 31: Siem Reap April 1: Siem Reap April 2: Siem Reap April 3: Siem Reap April 4: Siem Reap April 5: Departure
Thanks for any suggestions or help!
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Yesterday in the Thailand section, 100% of the new threads were just about beach destinations 😕...
So here’s the counterattack in the form of this photo thread, dedicated solely to the countryside: the locals, their livestock, fields, farms, rice paddies, small rivers, and agricultural machinery. If you’ve got any pictures that fit these categories, feel free to add them!
Comments welcome.
For each photo, I’ll (or you can) indicate the area where it was taken.
Kanchanaburi:
Kanchanaburi:
Sri Chiangmai:
Soppong:
Tha Wang Pha:
Kanchanaburi:

Kanchanaburi:

Sri Chiangmai:

Soppong:

Tha Wang Pha:

🙂 Hi everyone!
Hope you're all doing well! It's been a while since I last traveled, but I'm finally heading out again soon!
For those familiar with SOUTHEAST ASIA, I'm planning to leave in mid-June (with the trip ending at the latest in November), and I don’t have a precise idea of exact places or itineraries yet. The thing is, this period is usually the rainy season...
Any advice? I was thinking of Malaysia or Indonesia, like Sulawesi, for example (all countries and islands in Southeast Asia interest me except Bali).
Any recommendations? I’m doing my research online, but if anyone here has the time and knowledge, I’d love to hear from you.
Thanks everyone, take care and stay happy! ❤️
Hope you're all doing well! It's been a while since I last traveled, but I'm finally heading out again soon!
For those familiar with SOUTHEAST ASIA, I'm planning to leave in mid-June (with the trip ending at the latest in November), and I don’t have a precise idea of exact places or itineraries yet. The thing is, this period is usually the rainy season...
Any advice? I was thinking of Malaysia or Indonesia, like Sulawesi, for example (all countries and islands in Southeast Asia interest me except Bali).
Any recommendations? I’m doing my research online, but if anyone here has the time and knowledge, I’d love to hear from you.
Thanks everyone, take care and stay happy! ❤️
Hi there,
My partner and I are planning a trip to Indonesia in September-October 2026. It’ll be our first time in Asia, and we’re thinking of hitting the classic spots in East Java and Bali, then wrapping up with a cruise around Komodo for some snorkeling/diving. Here’s a rough draft of our itinerary—I’m wondering if it’s doable.
20/09: Flight from Jakarta to Yogyakarta, arrive around noon, afternoon/evening and overnight in Yogyakarta. 21/09: Borobudur 22/09: Prambanan 23/09: Travel to Bromo (Cemoro Lawang) 24/09: Bromo 25/09: Kawa Ijen 26/09: Travel to Bali, overnight in Pemuteran 27/09: Excursion to Pulau Melujan, overnight in Pemuteran 28/09: Travel to Munduk, overnight in Munduk 29/09: Explore Munduk and surroundings, overnight in Munduk 30/09: Explore Munduk and surroundings, overnight in Munduk 01/10: Route to Ubud (via Pura Ulu Danau Bratan, Jatiluwih?), overnight in Ubud 02/10: Explore Ubud and surroundings, overnight in Ubud 03/10: Explore Ubud and surroundings, overnight in Ubud 04/10: Travel to Denpasar, flight to Labuan Bajo, overnight in Labuan Bajo 05/10: Komodo cruise 06/10: Komodo cruise 07/10: Komodo cruise, flight to Denpasar in the late afternoon/evening or overnight in Labuan Bajo. 08/10: Flight to Denpasar (if not taken the day before), afternoon in Jimbaran, overnight near Denpasar 09/10: 10:00 AM flight Denpasar - SIN, overnight in Singapore 10/10: Flight SIN-YQB
Thanks for your thoughts—and for your time!
My partner and I are planning a trip to Indonesia in September-October 2026. It’ll be our first time in Asia, and we’re thinking of hitting the classic spots in East Java and Bali, then wrapping up with a cruise around Komodo for some snorkeling/diving. Here’s a rough draft of our itinerary—I’m wondering if it’s doable.
20/09: Flight from Jakarta to Yogyakarta, arrive around noon, afternoon/evening and overnight in Yogyakarta. 21/09: Borobudur 22/09: Prambanan 23/09: Travel to Bromo (Cemoro Lawang) 24/09: Bromo 25/09: Kawa Ijen 26/09: Travel to Bali, overnight in Pemuteran 27/09: Excursion to Pulau Melujan, overnight in Pemuteran 28/09: Travel to Munduk, overnight in Munduk 29/09: Explore Munduk and surroundings, overnight in Munduk 30/09: Explore Munduk and surroundings, overnight in Munduk 01/10: Route to Ubud (via Pura Ulu Danau Bratan, Jatiluwih?), overnight in Ubud 02/10: Explore Ubud and surroundings, overnight in Ubud 03/10: Explore Ubud and surroundings, overnight in Ubud 04/10: Travel to Denpasar, flight to Labuan Bajo, overnight in Labuan Bajo 05/10: Komodo cruise 06/10: Komodo cruise 07/10: Komodo cruise, flight to Denpasar in the late afternoon/evening or overnight in Labuan Bajo. 08/10: Flight to Denpasar (if not taken the day before), afternoon in Jimbaran, overnight near Denpasar 09/10: 10:00 AM flight Denpasar - SIN, overnight in Singapore 10/10: Flight SIN-YQB
Thanks for your thoughts—and for your time!
Hi everyone,
My girlfriend and I booked our tickets with Saudia Airlines for a trip to Thailand this summer, from July 5th to August 3rd. Given the geopolitical situation in the Middle East, we’re keeping a close eye on the news.
I was wondering if anyone here is in the same situation as us?
• Have you heard anything about possible mass cancellations or if the airline is still maintaining its routes to Asia?
• Are there any travelers who’ve recently returned who could tell us if air corridors have been changed (longer flight times)?
The idea is to know what to expect so we can prepare as best as possible. Thanks for your replies! !
Hi everyone,
Thanks for all your contributions on the forum—they’ve really helped me plan my trip. There are four of us friends heading to Sulawesi for 20 days. Based on all your advice, I’ve put together the following itinerary:
July 30: Makassar – sightseeing July 31: Makassar – sightseeing + overnight bus to Rantepao August 1–7: Tana Toraja with a guide August 7: Tana Toraja to Tentena + visit Tentena August 8: Early departure with a private driver to Ampana, then ferry to the Togian Islands August 9–15: Togian Islands (2 different resorts) August 15: Depart Togian Islands for Luwuk August 16: Flight Luwuk to Makassar August 17: Rammang Rammang August 18: Stroll in Makassar, then return home
Overall, what do you think?
I also have a question about the connection between Tentena and the Togian Islands: Is it doable to leave early in the morning as planned and still be sure not to miss the ferry?
Thanks in advance for your feedback! :)
Thanks for all your contributions on the forum—they’ve really helped me plan my trip. There are four of us friends heading to Sulawesi for 20 days. Based on all your advice, I’ve put together the following itinerary:
July 30: Makassar – sightseeing July 31: Makassar – sightseeing + overnight bus to Rantepao August 1–7: Tana Toraja with a guide August 7: Tana Toraja to Tentena + visit Tentena August 8: Early departure with a private driver to Ampana, then ferry to the Togian Islands August 9–15: Togian Islands (2 different resorts) August 15: Depart Togian Islands for Luwuk August 16: Flight Luwuk to Makassar August 17: Rammang Rammang August 18: Stroll in Makassar, then return home
Overall, what do you think?
I also have a question about the connection between Tentena and the Togian Islands: Is it doable to leave early in the morning as planned and still be sure not to miss the ferry?
Thanks in advance for your feedback! :)
Hi everyone,
I’m currently working on a 30-day itinerary for May/June 2027.
10 days in eastern Java (Malang, Bromo, waterfalls, Meru Beriti Park, Banyuwangi, and Ijen), a short transit in Ubud for a few days, then Flores before heading back to Jakarta.
We’ll spend 15 days in Flores (the classic route: Moni, Bajawa, Riung, Ruteng, ending in Labuan Bajo).
I’d love some firsthand feedback on flights to Maumere or Ende from Bali Denpasar. I know there are no direct routes and that you have to connect through Labuan Bajo or Timor (I think), which isn’t an issue in itself.
But I’ve read here and there that flights to these destinations can be delayed—or worse, canceled—and that it’s better to fly in and out of Labuan Bajo, which isn’t exactly ideal...
Thanks for any tips or experiences you can share!
