Réseau téléphonique, adaptateurs et retrait d'argent pour le Japon?

Bonjour, Juillet 2026: je vous écris de Dali. J'ai d'abord vécu une arnaque sur booking: photos retouchées par IA. Aucun touriste dans cet Hôtel (Yishanju designer hotel) la réalité était horrible, sale, petit déjeuner repugnant. Il vaut mieux utiliser trip.com ici. Ensuite, la vieille ville cacophonie infernale, bondée de touriste qui vous bousculent sans gêne. Certains marchands vous harcèlent pour que vous achetiez. Toutes les échoppes vendent les mêmes produits en plastiques ou autres sans grand intérêt. Le paysage très joli est dévisagé par les marchands qui tapissent 100% des allées. Impossible d'avancer, chaleur écrasante, rien de bon à manger à part des fruits frais. Experience horrible. 2 jour: nous allons au mont Cangshan en téléphérique, la traversée est courte, rien de spectaculaire. On est à 2600 m. Mon plan est de voir le lac Erhai. Et j'ai malheureusement suivi les conseils d'un chat boit IA: Prendre le bateau à Langkan dock. Le didi nous dépose au plus proche soitvdans quartier plein de petite ruelle charmantes mais là encore, noire de touriste chinois. Les yellow cab 3 roues, rasent les ruelles, vous obligant à raser les murs, en plus des mobylettes et autres passants à gérer. Là traversée du quartier est infernale et étouffante. Sortie de là on tombe sur la "corniche". Elle toujours noire de touristes chinois. Les bords de lac sont des galets, tous les touristes sont debout à se photographier. Je suis avec mon fils de 5 ans. J'aurais apprécié m'asseoir et le laisser jouer au pierre au bord de l'eau mais il est clair que je n'ai pas ma place. Ils se bousculent eux même pour un cliché! Il n'y avait aucun bateaux là. Bref on en peut plus et il n'y a rien d'intéressant là aussi. En ressortant il fallait retraverser ce labyrinthe sous le soleil brûlant. Mon fils a été plus courageux que moi qui ait eu un petit malaise dans cette surexcitation. Ajoutez à celà que Dali est à 2200 m d'altitude donc insomnie d'altitude et fatigue et vulnérabilité le jour... Les restaurants sont peu engageant, le personnel vous sert du riz collants dans un petit sceau. La vaisselle est emballé, vous vous débrouillé, ensuite il vous ignore totalement même si vous êtes le seul touriste. Le 3 e jour, il est temps de partir pour Shaxi. J'espère voir de beaux villages. Mais honnêtement je suis fatiguée par cette ambiance où tout est compliqué, aucune communication fluide, boucan partout, comportement abusif des chinois... Point positif : pas une goutte de pluie depuis 4 jours et ciel bleu.

Je n'ai pas pu visiter les villages du sud yunnan à cause de pluie et tempêtes sur place... Mais je m'attendais à voir un peu plus de touristes.

Hello,

We’re planning a 17-day trip to South Korea in October 2026 with my husband and our daughters, who’ll be 9 years old.

I’d love to get your thoughts on our draft itinerary.

First, some key details:

1/ Jeju Island is a must for us. I’ve personally dreamed of going there for years after reading a novel about it. 2/ Our girls are used to road-trip style travel since they were born, so this kind of trip won’t be an issue for them. 3/ We plan to travel by train, except on Jeju where we’ll rent a car (we already have an international driver’s permit).

Itinerary:

Seoul: 1 arrival day at 10 AM + 4 full days Gyeongju: 2 days Busan: 3 days Jeju: 4 days Seoul: 2 days

Thanks for your feedback! Have a great day,

Sabrina

Hi there, My girlfriend (23) and I (24) are heading to Japan for the first time from October 20th to November 6th. Here’s our itinerary:

6 nights in Tokyo 1 night in Hakone (ryokan already booked) 4 nights in Kyoto (hotel already booked) 2 nights in Osaka 4 nights back in Tokyo I’d like to book hotels for Tokyo (both stays) and Osaka, but I’ve gotten so many different recommendations.

I’ve read that Shinjuku is the place to be for its huge hub, accessibility, and things to do, but I’ve also heard about Shibuya, Asakusa, and Ueno. I’ve looked at hotels, and first off, I’m surprised by the prices compared to what I’ve seen on forums (I guess inflation’s hit here too… and maybe I’m late to the booking game?). I’m feeling a bit overwhelmed with all the options.

For our first stay in Tokyo, I’d prefer a hotel (not a residence or Airbnb) since we’ll be arriving at night, and it’s our first time in Japan. It’d be great to have a place with a reception, staff who speak at least a little English, and can give us some guidance. For the second stay, we could consider other options if it’s better. Budget-wise, we can go up to 150–180 € per night, but if we can save some money to spend elsewhere, that’d be amazing!

I’m open to all recommendations, hotel suggestions, or any other tips for Tokyo (first stay), Osaka, and Tokyo (second stay).

Thanks so much!

Hi there, I’d like to do this cycling route over 2 or 3 days. I’m struggling to figure out and find a (good) bike rental that lets me start in Onomichi and drop off in Imabari. Can anyone help with great tips for rentals and accommodations along the route? How do I get back to Onomichi afterward?

Hi there. I’m traveling solo to China in October '26, heading to these spots:

Guilin - Yangshuo - Chengdu – Leshan – Chongqing – Zhangjiajie - Furong – Shanghai

Any guides you’d recommend?

Tons of "agencies" (gowithguide, Hellechinaguide, etc.) offer guides. Can I reach out to them? I also speak English.

Any other tips for me?

Thanks! !

Hello,

We’re flying to China in a few days for a four-week trip—our first time in this fascinating country! 🇨🇳

We’ll be sharing our adventure live on our travel journal, with photos and daily updates. Our itinerary, though classic, will let us discover the wonders of this vast country:

- Beijing (6 nights) - Zhangjiajie (5 nights) - Fenghuang (2 nights) - Longji (4 nights) - Yangshuo (5 nights) - Shanghai (4 nights)

Hi there,

I’m starting to look at neighborhoods in Seoul, and I’m leaning toward staying in a hotel in Insa-Dong—I’ve spotted one really close to Unhyeongung. Is this a good area—nice and convenient for exploring the city?

Otherwise, I’ve also found another hotel in Yongsan-Gu, right near the station of the same name. Is that station useful for getting around Seoul?

Since I’ll be in South Korea for nearly two months, I plan to spend at least a week in Seoul to recover from jet lag (it takes me a while to adjust...). So, I’d love a neighborhood that’s pleasant and a hotel not too far from a subway station.

Thanks in advance!

Hi there, I’m getting ready for a classic tourist trip to China in May 2026. The "Terres Lointaines" itinerary looks good to me, and the price is interesting. Has anyone traveled with them before? Any feedback? Is there a better option? Thanks so much for sharing your experiences on this! Michel

hi, does anyone have suggestions or contacts for a private local driver without going through a big travel agency for a multi-day trip in Yunnan?

thanks for any info

Hi there,

I just booked my hotel in Seoul—it’ll be near Unhyeongung, on Samil-Daero 30-Gil—and I’m wondering if there’s public transport from the airport to this address (bus or subway)? If not, what’s the taxi fare? I read it’s around 50 or 60 €.

I’m traveling to Japan with a young adult with autism (ASD) from July 28 to August 8, following a pretty classic route: Osaka, Hiroshima, Kyoto, and Tokyo. I’m looking for a schedule of the most spectacular fireworks displays during that time. So far, the dates for the major *hanabi* events aren’t available online yet. If anyone has them, I’d really appreciate it if you could share!

Hi there,

We’ll be doing a self-drive trip using public transport in May 2026.

On Day 6, we’ll arrive in Hakone by train from Tokyo in late morning. We’ll spend the night in Hakone before heading to Kyoto.

The main goal of this stop is clearly the view (no hiking) of Mount Fuji, not so much exploring Hakone, where the sights seem limited. I’ve read on the forum that the view is great from Gotemba, but it also takes a good hour by bus to get there. And, apart from that view, there’s nothing else to see in Gotemba!

So, I’m not sure what to choose. Any thoughts? Or alternatives to suggest? Maybe some spots in Hakone or Gotemba for a great view?

Thanks in advance.

Hi everyone, I’m Julien! This summer, from late June to late July, I’m planning a one-month solo trip to Japan—my first time! I’d love to hear your thoughts and advice on the itinerary I’ve put together to explore this amazing country.

Here are the routes I’m considering:

**Option 1: More mountain and nature-focused**

Tokyo: 8 nights, with day trips to Nikko and maybe the Izu Peninsula Kawaguchiko (Lake Kawaguchi/Mt. Fuji): 1 night. The place looks stunning, but I’m worried Mt. Fuji might not be visible due to the weather Kyoto: 6–7 nights (including a trip to Nara) Osaka: 1–2 nights, where I’d like to drop off my things to make the Kumano Kodo easier Kumano Kodo: 3 nights—an experience I haven’t seen much elsewhere, but I thought it sounded really interesting Hiroshima: 2 nights Miyajima: 1 night Takayama: 3 days Kanazawa: 3 days (From what I understand, the Osaka–Takayama–Kanazawa–Tokyo route is convenient for transport) Tokyo: 1 night (return)

**Option 2: More varied but a bit vague in parts**

Tokyo: 8 nights Kyoto: 7 nights (+ Nara) Osaka: 2 nights Kobe + Himeji: just passing through—I’m not sure if it’s worth a night Naoshima: 1 night—still pretty unclear for me Takamatsu: 2 nights. An interesting city, but I’m not sure how long to stay Shimanami Kaido: biking from Imabari to Onomichi, then heading to Hiroshima Hiroshima: 2 nights Miyajima: 1 night Kyushu road trip (Aso + onsens + Fukuoka): 5 nights (also pretty vague—I could fly from Fukuoka back to Tokyo) Tokyo: 1 night

**Option 3: More balanced/simplified**

Tokyo: 8 nights Kawaguchiko: 1 night Kyoto: 7 nights (+ Nara) Osaka: 2 nights Koya-san: 1 night Kumano Kodo: 3 nights Takayama: 3 nights Kanazawa: 3 nights Tokyo: 1 night

A few key points: I haven’t made any reservations yet, except for the flight tickets. I know my plans are too packed and will need to be adjusted. I’m specifically looking for advice on which stops to cut or shorten.

Hello everyone, Like Cedric13600, I’ve booked a flight ticket for 30 days / 29 nights in September 2026, from Beijing to Shanghai. We’re a couple in our sixties who love independent road trips. I’d like to draw inspiration from the following private itinerary suggested by a travel agency:

Day 1: Arrival in Beijing Day 2 to 4: Beijing Day 5: Datong Day 6 & 7: Pingyao Day 8 to 10: Xi'an Day 11: Luoyang Day 12: Dengfeng flight Day 13 & 14: Chongqing flight Day 15 & 16: Lijiang Day 17: Dali Day 18: Kunming Day 19: Jianshui Day 20 & 21: Yuanyang Day 22: Travel via Guilin Day 23 & 24: Yangshuo Day 25: Guilin Day 26 & 27: Zhangjiajie flight Day 28 & 29: Shanghai Day 30: Departure from Shanghai

But to do this itinerary independently: 1. This schedule seems very ambitious to me—what do you think? 2. If it’s too packed, what would you remove as a priority? Thanks so much in advance for your help.

Hello everyone,

I’m planning a 5-week trip between Yunnan and Sichuan from mid-October to the end of November 2026: Arriving in Kunming, I’ll do a loop in the far south of Yunnan via Thonghai, Jhiansu, Zhemi, Yuanyang, Nafa, Jinping, Mengzi, and Shilin (visiting markets, villages, and hiking), then head to northern Yunnan/southern Sichuan on the same theme (passing through Kunming again) via Dongchuan, Huize, Qiaojia, Puge, Xichang, Lanba, Butuo, Huolie, Dimo, Riha, Niuniuba, Meigu, Mabian, and Leshan, before arriving in Chengdu (where I’ll take my return flight to Paris). This would be a trip with a strong ethnic/rural focus. Since I’ve never traveled in China, I’d love to hear your thoughts on doing this solo. Are there public transport options in the region? What tips do you have for traveling through this area as smoothly and enjoyably as possible? I’ve done quite a bit of backpacking in the mountains of northern Vietnam and really enjoyed using local motorbike drivers. Is something like that available in this region (through local tourist agencies or hotels)?

What should I be cautious about? Are local tourist agencies (or hotels) offering tours and guides reliable? If you know of any specialized sites sharing tips or experiences, or names of local agencies, hotels, etc., please don’t hesitate to share them! :)

In short, all your advice (on any topic that comes to mind!) is very welcome. Thanks so much!

Hi,

While researching South Korea, I came across the term "templestay," which refers to a Korean program that lets you stay in a traditional temple to discover Buddhism and Korean culture by living like the temple residents and doing activities like making lanterns. A templestay isn’t just for foreign tourists—on the booking site, I saw that some temples are more geared toward foreigners, with English-speaking monks.

I was wondering if it’s still worth it, especially in temples where the monks don’t speak English?

I'm 69 years old and heading to China, where most tourist sites are free or discounted for me. However, trip.com either refuses to let me book because the sites are free or doesn’t apply the discount. Does WeChat apply this discount if I book through them? How can I just reserve without paying and pay on-site? Is that possible?

How do I upload my passport to WeChat?

Thanks for your tips. Elisabeth

Hi there,

I’d love to get some feedback on our 30-day / 29-night itinerary in China. We’ll be there in September as a family with two kids (6 and 10 years old). Do you think I should cut a few nights between Wulingyuan (Avatar Mountain) and Yangshuo? I’ve planned 15 nights total there. We’ll be on a round-the-world trip starting May 2026 and will need to do schoolwork with the kids. Hoping to fit it in during train rides!! Ever since I started planning this China itinerary, I’ve been discovering completely mind-blowing places I’d never heard of before—30 days feels way too short for China!!!

Here’s our itinerary:

Beijing - 4 nights Forbidden City Great Wall of China Temple of Heaven

Xi’an - 3 nights Terracotta Army Muslim Quarter & Great Mosque

Chengdu - 3 nights Zoo - Research Base of Giant Panda Breeding Wenshu Yuan Temple

Wulingyuan (Avatar Mountain) - 3 nights "Avatar Mountains"

Zhangjiajie - 2 nights Tianmen Mountain

Furong Town - 2 nights

Fenghuang - 2 nights

Guilin - 2 nights Chuanshan Park Guilin Yaoshan Scenic Attraction Reed Flute Cave

Yangshuo - 4 nights Biking along the Yulong River Moon Hill Ruyi Peak Xianggong Hill

Shanghai - 4 nights Shanghai Disneyland Yu Garden / Yuyuan Garden Yuyuan Bazaar

Thanks! Cédric

Hi there, We just got back from a 2-week trip to China as a couple, and before we left, the budget was the hardest thing to picture concretely. We found plenty of info on visas, apps, transport, and itineraries, but way fewer detailed breakdowns of what you *actually* spend on the ground. So, we took the time to share our real budget for 14 days. In our case, we spent around 1,800 € per person, with a big chunk of that going toward round-trip flights at about 600 € per person. We were also pretty surprised by how affordable China can be once you’re there—transport is often cheap, and a lot of everyday expenses stay reasonable. The trickiest part, in the end, was figuring out how to pay while you’re there, since it’s not always obvious if you’re not prepared. But once everything’s set up and you get the hang of it, it’s really smooth. If this can help other travelers get a better idea before they go, we’ve broken it all down here: https://aventures-sans-mesaventure.com/budget-2-semaines-de-voyage-en-chine/

Happy travels and enjoy your adventure! Hélia

Hi everyone, I’ve been planning several itineraries for a trip to Japan with my wife but would love your insights before we start booking! In short, we want to go during Golden Week, see late-blooming cherry trees, and have the freedom to get around with a rental car. Here’s the plan: 18-day itinerary in Japan (April 25 → May 12) Goal: freedom, late cherry blossoms, culture & nature

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Days 1–3: Tokyo (April 25–27) Arrival and adjustment (no car needed yet). Neighborhoods to visit: Shinjuku, Asakusa, Meiji Jingu, Shibuya, Odaiba. Suggested activities: Ghibli Museum, Sumida River cruise, izakaya meals. Late cherry blossoms (yaezakura) possible at Shinjuku Gyoen. Pick up the rental car on the morning of April 27.

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Days 4–5: Mount Fuji & Hakone (April 27–28) Route: Tokyo → Kawaguchiko/Hakone (~2 h).

Activities: Lake Kawaguchi, Chureito Pagoda (Fuji views + late cherry blossoms) Onsen baths, Hakone Open-Air Museum. Stay: ryokan with onsen and views of Mount Fuji.

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Days 6–7: Takayama & Shirakawa-go (April 29–30) Route: Hakone → Takayama (~4 h).

Activities: Preserved old town, sake breweries, UNESCO village of Shirakawa-go. Stay: traditional minshuku (thatched-roof house). Cherry blossoms are finishing at this altitude — beautiful mountain/nature contrasts. ---

Days 8–10: Kyoto & Nara (May 1–3) Route: Takayama → Kyoto (~4 h 30).

Activities in Kyoto: Fushimi Inari (red torii gates), Golden Pavilion, Arashiyama, Gion (geisha district).

Day trip to Nara: Free-roaming deer in Nara Park, Todai-ji Temple, Kasuga Taisha Shrine. Stay: Kyoto (3 nights).

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Day 11: Osaka or Himeji (May 4) Route: Kyoto → Osaka (~1 h) or Himeji (~1 h 30).

Option 1: Osaka → modern vibe, street food, castle. Option 2: Himeji → stunning UNESCO-listed castle. Stay: Osaka.

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Days 12–13: Kanazawa (May 5–6) Route: Osaka → Kanazawa (~4 h 30).

Activities: Kenroku-en Garden (gorgeous in spring), Omicho Market, samurai district. Stay: Kanazawa.

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Days 14–15: Northern Japan – Aomori / Hirosaki (May 7–8) Route: Kanazawa → Aomori (~7 h, possible to break via Sendai).

Activities: Hirosaki Castle Park (peak bloom early May). Northern onsen (e.g., Sukayu). Stay: Hirosaki or Aomori.

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Days 16–17: Nikko (May 9–10) Route: Aomori → Nikko (~6 h).

Activities: Toshogu Shrine, Kegon Falls, Lake Chuzenji. Stay: Nikko.

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Day 18: Return to Tokyo & Relax in Kamakura (May 11–12) Route: Nikko → Kamakura (~3 h) → Tokyo (~1 h).

Activities: Great Buddha, Zen temples, seaside at Enoshima. Final night: Tokyo before the return flight.

Thanks in advance for your feedback!

hi! Is it easy to use for paying for all the small purchases at the markets? INSTALLATION AND USE WITHOUT ISSUES—do you also need a VPN for China? Secondly, for using phone and internet, I have Orange—is it reliable, or should I go with Airalo instead?

Hi there,

The info I found on the forum is a bit outdated, so I’m asking again!

1) What budget should I plan for 15 days, given that hotels with breakfast, transfers, and transport are already paid for? I know it depends on the person, but I’d love a rough idea. For meals, we’re thinking simple street food or small local restaurants.

2) I’ve heard that credit cards (we each have a Revolut + 1 Visa Premier) aren’t widely used and that it’s better to have cash. Can you confirm?

3) Are foreign credit cards still not accepted at bank ATMs? Still 7-Eleven or the Post Office? And what about American Express?

Thanks in advance, Best regards

I'm planning a 19-day itinerary in Japan this summer. For a first trip, Kyoto seems like a must. For the rest, I'm torn between: - Matsumoto, Takayama, Kanazawa for 5 to 6 days - Kyoto 4 days - Nara 2 days - Koyasan 1 day - Hakone/Mount Fuji 2 to 3 days - Tokyo 3 days

Or dedicating the first 6 days to Kyushu.

Maybe there’s less traditional Japan in Kyushu compared to the Japanese Alps? Maybe Kyushu is less crowded? Thanks for your thoughts!

Hi there!

I’ll be in Hong Kong from December 31 to January 3, 2027.

Any recommendations for things to see or do?

I’ll be staying in the Kowloon district.

I’d love to visit Lantau Island—what’s the best way to get there? And would you recommend buying a skip-the-line ticket for the cable car? Also, is there an entry fee for the Big Buddha?

Hi everyone who’s reading this!

I’m heading to Taiwan soon and would love some up-to-date info on Wi-Fi. From what I’ve gathered, Taiwan offers it for free, but I’ve heard it’s not secure since it’s not protected by a "password." Since I’ve been traveling outside the EU for years without a local SIM card, I only use Wi-Fi in hotels, restaurants, and cafés. For me, that’s more than enough. So, my question is: Do these places secure their Wi-Fi with a "password"? If not, does buying a SIM card or eSIM seem like the only alternative?

Also, if any of you have recommendations for budget-friendly hotels in the main "cities," I’d love to hear them!

Thanks in advance for your replies! !

Hi there,

We’re planning a trip to China for two at the beginning of April and want to spend 2 nights in the Longji Rice Terraces—either in Dazhai, Tiantouzhaï, or Ping'an. I’ve seen that most of the hotels are made of bamboo, and you can hear every little noise. Since my husband is a very light sleeper, he’d really like to be sure he’ll get a good night’s rest. Can you recommend any quiet, well-soundproofed hotels in the area?

Thanks in advance! !

Hello everyone,

I’m reaching out to you because I’m planning our next big trip (Japan is really tempting us for the autumn!) and I have to admit, I’m feeling a bit overwhelmed.

My husband and I have always loved traveling, and at 75, we have no intention of stopping... But I find that everything’s getting so complicated. I try to be "modern" by booking online, but as soon as there’s a problem, we hit a wall.

A friend nearly missed her departure last year because of a visa issue that wasn’t explained properly on a website... and no one to call for help, just automated messages.

It makes me a little nervous to be alone in front of a screen so far away, especially since at our age, we like knowing there’s real support if our health takes a turn while we’re there.

Anyway, I’m tired of seeing my file passed from one person to another without ever having the same contact... Do you know of any small, trustworthy agencies or people who still work the "old-fashioned" way and really look after their clients? I love my independence, but I need a real face behind my project.

Thanks in advance for your advice, and I look forward to reading your replies, Catherine

Hi everyone,

I’m planning our trip to Japan from March 21 to April 11, 2026. We’re planning to travel by plane for long distances (Okinawa) and by train for the rest. I’d like to know if renting a car is easy and, most importantly, if driving with road signs written in Japanese isn’t too complicated. For trains, are there any tips to save money?

Thanks for your advice!

hi everyone, and first of all, I wish you all a happy new year and good health!

This coming October or November, we’re planning our first trip to Japan. The only downside is we’ll only have two weeks off.

For this first visit, I’m thinking of sticking to the Kyoto and Osaka area… saving Tokyo for another trip. Do you think that’s a good choice for a first-time visit?

I’ve put together a little itinerary below to get some feedback from those in the know. I’m only counting the days we’re actually there, not travel days.

Day 1: Kyoto Ginkaku-ji – Philosopher’s Path with stops at a few shrines temples Eikan-dō and Nanzen-ji visit to the Samurai Ninja Museum in the late afternoon

Day 2: Kyoto Fushimi Inari (allow 4 hours for the hike through the park) visit to Sanjūsangen-dō temple Shōseien garden participate in a tea ceremony

Day 3: Kyoto Kiyomizu-dera temple stroll through the historic district up to Kennin-ji temple visit Kennin-ji temple Yasaka-jinja shrine and Gion district in the late afternoon return to the hotel via Pontochō Street

Day 4: Kyoto visit Kinkaku-ji and Nijō Castle visit the Imperial Palace gardens end the day in the shopping streets (Shibkyogoku and Teramachi, among others)

Day 5: Kyoto Arashiyama area Togetsukyo Bridge, walk along the river, visit the Bamboo Forest explore the area up to Otagi Nenbutsu-ji temple

Day 6: Kyoto hike from Kibune to Kurama

Day 7: Kyoto day trip to Nara (full day)

Day 8: stroll around Kyoto before heading to Osaka

Day 9: Osaka Katsuo-ji temple, then head to Minoh Falls and hike back via the Minoh Trail end the day in the Osaka Castle area

Day 10: Osaka Himeji Castle and an afternoon in Osaka

Day 11: Osaka Osaka and return to the airport in the late afternoon for the flight home

Do you think this itinerary is doable? Are some days too relaxed or too packed? I was thinking of adding a trip to Lake Biwa and Uji, but in that case, I’d have to cut some things. Are those places worth dropping some of the planned spots? And if so, which ones would you recommend cutting or shortening?

Thanks in advance—I’m all ears for both positive and negative feedback! stephane

Hi there, I’m planning a trip to Japan in April/May. I’ll start my journey in Tokyo for 3 to 4 days. I’d love your advice on accommodation, transportation, an itinerary, and whether a guide would be useful. I’m traveling solo and could use a little reassurance. Before I forget... how do payments work?

Thanks for your help, Petra