We’ve just returned from a cruise that my wife and I will remember—unfortunately, not in a good way. There’s so much to say that I’ll proceed chapter by chapter. Pre-Cruise On January 24th, 2025, I booked through a supposedly attentive cruise agent the repositioning cruise of the CFC Renaissance to the French West Indies, initially departing from Le Havre, then from Dunkirk, on November 1st, 2025. The return flight was included in the price of this trip. From January, right after booking, this adventure got off to a bad start. Used to major cruise lines, I asked my agent to reserve a table for 4 at the "Vatel" restaurant for the second seating, and to link this reservation to the cabin of friends traveling with us. First brush-off: "Ask the maître d’ at the restaurant entrance on the first night."

"To govern is to foresee, and to foresee nothing is to head for disaster," as Émile de Girardin said.

Following this maxim, in February, I started looking for transportation to Le Havre, which was initially the departure port. Then, I asked the travel agent which airport the return flight would land at. I knew flights from Pointe-à-Pitre to Paris served both main Parisian airports. Here, I found myself like a ping-pong ball between the cruise agent and CFC: The cruise agent said, "Ask CFC," and CFC replied, "No, your agent is your intermediary—ask them." It went back and forth like that. Impossible to pre-book the flight that would take us back to our final destination. During the summer, we learned that the departure port was no longer Le Havre but Dunkirk. We canceled our transfers to Le Havre but, of course, lost the cost of the reservations. Meanwhile, we purchased our "Beverage" package—we chose the "Fraîcheur" option, which included all non-alcoholic cocktails, canned sodas, fruit juices, bottled water, and regular coffees. This detail is important for the rest of the story. Every month, I followed up to find out the return airport. Nothing until October 28th (3 days before departure), when CFC finally informed me it was Orly, along with the flight number and time. Of course, on top of booking at full price, I had to arrange my final transfer home. Since I had very little time before the return flight, I had to book an Uber in a rush for the Orly/CDG transfer. Right after, we were told that our first stop in Lisbon—the most anticipated for many cruisers—had been canceled due to a strike at the port of Lisbon and replaced with Vigo, Spain. A completely unremarkable stop—nothing outstanding. As you can see, the prelude was already problematic, yet we’re far from reaching the peak of our disappointments. .......... to be continued soon.

Hi Has anyone sailed with the French company CFC? What do you think? Haven’t seen many reviews about this company.

Hello,

As you may have read or heard—or I’m letting you know now—CFC is merging with Ambassador Cruise Line 😉

I’ve sailed with Ambassador twice already, and honestly, this merger makes total sense! Both companies offer the same type of service (with Ambassador’s English touch), and they generally have similar ships and target the same clientele.

To be honest, I think this is great news! I really hope Ambassador’s influence rubs off on CFC, especially in fixing all the issues I’ve had on Renaissance that I’ve never encountered on Ambassador (food quality, service, cabin problems, etc.).

Leading Ambassador are real cruise enthusiasts—passionate people with a clear marketing direction and a much more professional way of working with travel agents than CFC.

In short, I think this is fantastic news 🙂

Plus, Renaissance will be in the Caribbean next winter, so I assume European cruises will run on Ambience and Ambition. If English doesn’t scare you (too much), and you like the cozy ship vibe with great value for money, check out Ambassador—they’ve got some amazing itineraries! 😉

If you’d like more info on Ambassador, just ask 😉

What do you all think?

Here are a few photos of Ambience

Cruise on the MSC Virtuosa with stopovers in Pointe-à-Pitre, Antigua, St Kitts, Philipsburg, and Tortola from March 8 to 15, 2025. Is it better to book MSC’s excursions, or are there easy ways to explore on our own in some ports?

Thanks for your feedback!

Danielle

I’m counting on you to help me update my blog escalescroisiere.fr—check out my post here: https://voyageforum.com/forum/renseignements-escales-croisiere-mettre-jour-blog-d10709629/ For moderation: this is where this post is useful, not in the blogs that no one reads.

Hello, We’re sailing on the Norwegian Viva from Lisbon to Galveston. From what I’ve read on the NCL site, there’s no formal night; is that correct? If so, that’ll lighten the suitcase! 😊 The ship stops in Cabo Rojo in the Dominican Republic, and I haven’t found much info on this stop—it seems to be recent. I’m thinking of just heading to the seaside near the ship, but if you’ve got another **bon plan**, I’m all ears. Same for La Romana: last time we went to Bayahibe Beach, so if you’ve got another idea... Thanks in advance!

Hi everyone, I’m so glad VOYAGE FORUM is back up—it’s such a lifesaver for us travelers!! Next May, I’ll be going on a cruise on the COSTA DELIZIOSA with stopovers in SPLIT, DUBROVNIK, KOTOR, CORFU, KATAKOLON, and BARI. Since the forum closed during COVID, all the discussions stopped at the same time. So, I’d love to hear from anyone who’s done this cruise to share some tips about the stopovers. Thanks in advance for your help!

Hello,

We’ll be on a cruise in February 2025. Among our stops are Jamaica, the Cayman Islands, and Mexico. - We’d like to swim with dolphins but are torn between Jamaica and the Cayman Islands. Which would you recommend? - Does anyone have recommendations for French-speaking guides in either of these destinations? - In Mexico, we’re thinking of taking the Tulum excursion. Has anyone tried it? If so, is it worth it? On our last day, we arrive in Miami at 7 AM and our flight is at 6:25 PM. We’re considering the MSC excursion “Miami city tour: ends at the airport,” but I’d love to hear if anyone has done it. We’re wondering if there are stops during the bus tour of different neighborhoods or if it’s just a drive-by with the tour ending at Bayside Market before heading back to the airport. Thanks in advance

I’d love to get some tips for DIY excursions during our cruise. The scheduled stops are Marseille, Barcelona, Palma de Mallorca, Palermo, Rome, and Savona. Thanks in advance!

Hi everyone, So happy to be back on this forum. We’re going on a cruise with stops in Muscat and Doha, and I was wondering if it’s better to book an excursion or if it’s possible to explore on our own. Thanks in advance for your help. Verbatim

Hello,

My husband, our two teens, and I are going on a cruise on the COSTA Esmeralda at the beginning of July. We’re thinking of exploring the ports on our own. Do any of you have recent experiences or tips to share? Are there shuttles between the port and the city center? Are they free? Looking forward to hearing from you.

hi there, a group of friends and I are going on a cruise at the end of June with CFC in Norway. I’d love to get some info on the different stops we’ll be making. Most of them are one-day stops (from around 10 AM to 8 PM on average). Here are the stops: Andalsnes, Trondheim, Honningsvåg, Alta, Hellesylt, Sandane, Austefjorden.

Thanks in advance to anyone who can share what there is to see or do in these places.

When I get back, I’ll post what we did—it might help others who come after us.

Also, does anyone know if the boat sticks to the arrival time in Dunkirk for catching tickets to head back south? We’ll plan a buffer just in case.

Thanks everyone!

Hello everyone, So happy to be back on this Forum! We’re heading off on another cruise—our 7th—after a 5-year break... We’ll be leaving from Venice on April 26th with stops in Kotor, Mykonos, Santorini, and Ancona. Could you help me plan the stops by sharing tips, tricks, and advice? For those who already know me, you know we prefer not to take the cruise line’s excursions but instead organize everything ourselves. Thanks in advance to everyone, and looking forward to chatting with you all!

Bonjour ,

Par curiosité , votre itinéraire et les escales prévus lors de la réservation sont-ils restés identiques ? Pour les "Joyaux du Vestlandet" et le Renaissance sur lequel nous embarquerons du 4 au 11 juillet de Dunkerque AR , le parcours a été restreint , sans aucune information , justification ou explication , ni de CFC ni de Planète Croisière par qui j'étais passé et qui n'a même pas daigné me répondre (!) , d'au moins 300 km (donc 600 AR). Et plus question en particulier d'aller à Austelfjorden comme prévu dans le programme au départ . A la place ce sera pas + loin que Bergen , déjà vu 2 fois avec l' "Express côtier" en 2022 ...

Bonjour, pouvez-vous m’indiquer comment vous avez eu cette information ? Cordialement

Je me demandais s’il s’agissait d’une information de dernière minute que vous auriez récemment reçue , auquel cas , pour notre réservation de la croisière précédente, rien ne serait déprogrammé pour nous…

Bonjour , Je ne comprends pas bien votre question ... Tout simplement en comparant l'itinéraire prévu en signant le contrat de réservation en septembre 2025 avec celui effectivement disponible 6 mois + tard sur mon compte client (effets retardés prise de contrôle par "Ambassador" ; augmentation prix du pétrole ? ... ). Bonne soirée .

bonjour cacemma..le depart approche . nous nous verrons peut etre sur le bateau . nous sommes un groupe de huit et au cas ou , j ai des cheveux blancs avec une barbe blanche egalement. à bientot peut etre . cachou

bonjour jean michel .concernant notre croisere , pour le moment aucun changement de prevu . nous partons demain . nous verrons bien si ca reste comme ça . bonne journée .

Bonjour Cachou, effectivement, le départ approche, pour nous c’est demain 10 h à Marseille. Les usagers de la sncf parlent d’un retard de 2 h à cause de la chaleur pour la journée d’hier, cela ne présage rien de bon …mais l’important est qu’ils maintiennent notre train jusqu’à Lille. Je pense que votre groupe sera facilement repérable, nous ne manquerons pas de vous saluer durant notre séjour Très bonne journée et à bientôt peut être

Hi there, We’re joining an MSC Preziosa cruise in early July from Hamburg via Iceland. The MSC shore excursions are way overpriced, so we’d like to book through Get Your Guide or Tripadvisor. Even though we’re seasoned travelers, this is our first cruise, and we’re not sure about docking durations, arrival ports, disembarkation times, or how far excursion meeting points are from the ship... It’s a bit tricky to plan visits outside the cruise line’s options while making sure we’re back on board in time. Any advice? Thanks for your tips! Danielle

Hello! We’re heading out on a cruise from Copenhagen soon, and I’d love to know how to get from the central train station to the MSC Poesia’s embarkation port using public transport. How do we get from the ship to downtown Oslo? What’s there to do in Eidfjord? I’ll admit I visited Copenhagen and Oslo a long time ago, so I’m guessing the ships might’ve changed their docking spots by now 😅

Hi everyone, has anyone had a stopover in VALENCIA and IBIZA during a cruise??? Could you give me some tips on how to do the excursions on our own? Thanks!

Hi there, we're leaving on January 30th for a Caribbean cruise—there are four couples in our group—and we'd like to organize our own stopovers.

Do you have any great tips for visiting each island, with a preference for landscapes over beaches? Which island has buses to get around, or options for 4x4s/taxis? We're open to all your ideas!

Hi there, We’re leaving Las Palmas on 13/01 for a cruise on the MSC Opera with stops in Fuerteventura, Funchal, Tenerife, Lanzarote, and La Palma. Has anyone taken taxis from these places to explore the islands, and how much should we budget to compare with the ship’s excursions? Can you negotiate the fare? Any drivers you’d recommend? Thanks for your tips 👍 and happy New Year 2025 😊😊

hi, we’re going on a cruise with MSC Virtuosa in the Caribbean. Has anyone done this cruise before and could give us some tips for excursions on the different islands? Thanks for your help

Hi there,

We usually travel as "backpackers," but this year we’re making an exception with a CFC cruise to Norway.

We’d like to explore the stops on our own so we can choose what we like at our own pace.

Do you have any experiences or great tips to share with us?

Our destinations: Stavanger, Bergen, Geiranger, Ålesund, Nordfjordeid, Flåm, Lyngdal

Thanks for your help

Hi, we're going on a cruise to Norway departing from Dunkirk and sailing up the coast—can you share some ideas on what to visit? Thanks! Gigi

Hi, I’m going on a solo cruise from Marseille to Hamburg—13 nights, 4 days at sea on the Costa Favalosa. The stops are Genoa, Barcelona, Málaga, Cádiz, Porto, A Coruña, Le Havre, and Hamburg. I’ve booked a Costa excursion for Porto and Hamburg that ends at the airport. I plan to explore the other stops on my own (I’ve already visited Barcelona and Málaga). The stops should be pretty easy to do solo, but I’d love any tips on A Coruña. I’d also like to know if there’s a shuttle to get out of the port in Le Havre or go into the city center. Looking forward to exchanging ideas with others who might be doing this route! Best, Varoise

Hi everyone,

Would you have any tips for excursions on the MSC Splendida cruise: Marseille / Livorno / Cagliari / Palermo / Malta / Barcelona

Is it possible to do some excursions on our own?

Thanks in advance,

Have a great evening

Patrick