Review of MSC ORCHESTRA cruise
FR

Translated into English.

Original post
MU
Hello,

We just returned from a cruise from 08/13/26 to 08/20/26 on the MSC ORCHESTRA with stops in Tarragona, Valencia, Livorno, Civitavecchia, Genoa, and back to Marseille. The ship was fully booked. Deck chairs were already occupied by beach towels early in the morning, and there were only 1 or 2 people in the pools... However, on the day the Italians disembarked, there were very few towels on the deck chairs. We found the Italians less talkative.

We had a balcony cabin on deck 9, starboard side. The cabin was spacious, but the sofa was facing the desk, making it a pain to watch TV (neck strain guaranteed). So, we changed the sofa’s orientation to face the TV (we put it back in place on disembarkation day). There were 325 French speakers on board, and a lot of staff from Mauritius, which made communication easier.

No annoying announcements about bingo, etc.—a nice change from COSTA.

For dinner, we were at the first sitting at 7:45 PM, at a table for 6. On the first night, we were two "gray-haired" couples at the table. The second night, two young women joined us but asked to change tables after seeing us... The show for our dinner time was at 10:15 PM and ended around 11:00 PM. We found that a bit late for us. The shows were varied and of good quality. The restaurant menus offered plenty of choices, but at the buffet at lunchtime, there were a lot of dishes with quite a few carbs. Afternoon tea from 4:30 PM to 5:30 PM included some great pastries, among other things.

We had an issue with the air conditioning and bad odors in the cabin one afternoon. I reported the problem to the reception, and staff along with our cabin steward came to check the cabin. The issue was resolved that same afternoon. Two days later, we were surprised to find a bag with items inside: 2 MSC mugs and 2 MSC thermos flasks that keep drinks hot or cold for 10 hours. It was a gift from customer service following the bad odors in our cabin. We weren’t expecting this at all and thanked MSC’s customer service.

For excursions, MSC always offers port-to-city-center transfers for 14 € per adult in Valencia and Tarragona, and 12 € per child. In Livorno, it was 10 € per adult and 7 € per child. In Civitavecchia, there was a shuttle to the train station for 6 €. On the MSC for Me app, there were "promotions" on certain excursions. We really enjoyed this cruise, but we couldn’t revisit some stops (Tarragona and Valencia) on our own because it was too hot. Great evening: Mum49
4Y 4yne Globetrotter ·
Bonjour Guylène,

Merci pour ce sympathique CR sur le retour de votre croisière.

Le problème des serviettes posées au petit matin pour réserver un transat s’est étendu aux hôtels. Un reportage en a fait état dans des hôtels en Espagne et même sur les plages !

La trop forte chaleur peut effectivement gâcher certaines escales quand elle est écrasante, nous en avons fait l’expérience en juin 22 en mer Adriatique.

Le cadeau en guise d’excuses fait toujours plaisir, c’est une bonne pratique qui fait oublier l’incident pour ne se souvenir que de l’attention reçue.
Catherine

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