Discussions similar to: Merci Air France
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Flight ticket never received (eDreams)
Hi there,

Hi, I just bought a flight ticket on eDreams. My account was debited, but I haven’t received the tickets. I checked my spam folder, but no luck. Could you provide me with a contact number or a link to their site so I can file a complaint? Alternatively, if anyone has a solution, I’d be interested in getting a refund. I contacted my bank, but since the amount has already been debited, what can they do? Thanks in advance!

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Air France carry-on luggage
Hi there, Can anyone tell me if they’ve taken a No.. Face Base Camp S or XS duffel bag as carry-on on an international Air France flight? Bag dimensions (S): 33.03 x 53.34 x 33.02 cm I’ve never traveled with just a carry-on—only my 15L backpack. Thanks! !
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Issue with Name on Air France Booking via Lastminute
Hi, I need your help because I’m stuck. I booked 6 flight tickets to Palermo on August 6th through the Lastminute site. The flight is operated by Air France, and I just realized my name is wrong. I immediately contacted Air France, who told me it’s up to Lastminute to make the change, but they say it’s Air France’s responsibility. I’m really anxious because I’m traveling with my two kids. Can you help me? Thanks
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Duo seats 45 in the Air France A50 900
Hi there, I booked these upper deck seats and I’m worried about the recline because of the wall behind.

But it’s either that or an unknown neighbor...

Has anyone taken these seats before and could give me some feedback? Thanks
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Error with middle name on Air Mauritius ticket
Booked an Air Mauritius ticket via a flight operated by Air France, but my middle name was shortened to just an initial with "Ms" attached instead of being written as Lalina Alexandra Fernandez. On the ticket, it shows as Lalina Ams Fernandez, even though I booked with the correct name. Apparently, no one can modify the ticket. Do you think this will cause problems?
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Air Mauritius ghost flight
Hi,

I received an email from the airline saying my return flight was canceled and rescheduled to another flight.

Nothing about the connection in France...

I checked my passenger file, everything is the same as when I first booked.

I asked for an explanation by email.

They replied that my original flight was canceled and that I should sort it out with Air France since I bought the ticket through their site.

I called Air France. Finally got through to someone. The agent checked my file and told me there were no changes and therefore couldn’t reschedule my flight.

I checked my file again: the flight is the same as on the day I bought it.

They suggested I change it by paying!!!

I forwarded Air Mauritius’s emails to Air France. Waiting to see what happens next...

Have you ever had this kind of problem? What’s going on with Air Mauritius? Have they become a third-rate airline that’s absolutely not recommendable?

Thanks for your thoughts and any attempts at explaining this...

(The Air Mauritius flight is no longer for sale on Google Flights. The replacement flight isn’t either... Yet it still appears on the Air Mauritius site as the replacement flight.)
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Typo in the name on my Mauritius ticket – Go to Gate / Air Mauritius
Hi there, I bought a ticket for a flight from Toulouse to Mauritius through the Go to Gate agency. The flight leaves Toulouse with Air France, then has a layover in Paris before continuing to Mauritius with Air Mauritius. Unfortunately, I made a typo in my partner’s name. The travel agency won’t correct it, even though Air Mauritius doesn’t see a problem—but they won’t send an email to authorize the change either. They say it’s up to Go to Gate to handle it. Just so you know, the airline can’t modify the name themselves; according to them, it’s Go to Gate’s responsibility to make the change.

What should I do? Thanks so much!
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Avianca: opinions on long-haul flights to Chile
Hi there. I’m planning a trip to Chile, and the fares from the Colombian airline Avianca are really appealing. Way cheaper than Air France, for example. That said, the reviews I’ve seen online aren’t great. What do you think of this airline? Have any of you taken long-haul flights with Avianca? Thanks in advance for your replies. Eric
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Paris-Windhoek flight via Johannesburg: connection time
Hi everyone, I'm heading to Namibia next May. I'm planning to take a first flight from Paris to Johannesburg with Air France, departing at 11:20 PM and arriving at 11:05 AM in Johannesburg. Then a second flight from Johannesburg to Windhoek at 3:25 PM with South African Airways. Four hours between the two flights seems enough to catch my connection, but a friend told me I should maybe take the 5:30 PM flight instead because I need to go through immigration, collect my luggage, and check in again. Apparently, I have to do this because I bought the two tickets separately (it's actually much cheaper). What do you think? Also, in terms of South African airlines, which one do you think is the most reliable between South African Airways and Airlink? Thanks for your advice!!
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Which airline for a flight to Cambodia?
Hi, I’m torn between a few airlines for late March departing from Paris: Vietnam Airlines, Singapore Airlines, and Qatar Airways. Which one is reliable with a comfortable flight? Air France’s schedule doesn’t work for me. Thanks for your feedback!
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Airlines for Madagascar
It’s been over 10 years since I last went to Madagascar. Back then, I flew Corsair from Paris. I’m planning to go back in September 2025. I’ve heard about Air Austral... Air France: the issue is the flight arrives in the evening at Ivato. What do you recommend? Which airlines fly from Paris to Tana? Thanks for the help!
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Name of the airport in Guadeloupe
Hello and happy new year in advance,

Is the airport in Guadeloupe "Pointe-à-Pitre Maryse Condé" and "Aéroport Pôle Caraïbes" the same?

Because on my Air France ticket, it now says "Pointe-à-Pitre Guadeloupe Airport - Maryse Condé PTP."

Thanks again,

Serge
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Connecting in Santiago: how much transit time?
Hi there,

We’re heading to Chile in September 2025, and we booked a Paris–Santiago flight (AF) that was supposed to arrive in Santiago at 7:45 AM, with a same-day connection to Calama on LATAM at 2 PM. Air France just changed the arrival time to 8:45 AM in Santiago. Do you think we’ll still have enough time for the connection to Calama, or should we change our 2 PM flight to one the next morning? The other same-day options are too late. How long should we budget for customs, health checks, and baggage claim—since we’ll need to recheck our bags for Calama?

Is moving between the international terminal and the domestic terminal time-consuming?

Thanks so much for your help! :)
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Cost of an extra checked bag on Delta Airlines
Hi there,

I have a multi-city flight: CDG-San Francisco and return Las Vegas-CDG via LAX. The whole thing was booked on the AF website with one checked bag included per person.

I’m thinking of buying an extra checked bag for the return trip (souvenirs and outlet shopping!). Air France won’t let me add it online, saying that part of the return journey is operated by a partner (the LV-LA leg is a codeshare with Delta, while the rest is on AF) and that I can only do it at the Las Vegas airport.

When I go to the Delta website with my booking reference and simulate adding a bag, it clearly states “1st checked bag: Free” and “2nd checked bag... $490!!!!!!”. However, if I simulate the same route on Delta’s site without entering my booking, it shows $75 for the first bag and $100 for the second.

Has anyone been through this before? How did you handle it? Thanks in advance!
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GP Tickets and China
Hi everyone,

I’m sorry in advance if my post isn’t in the right section!

I’m planning to spend a week in Beijing using Air France’s GP tickets, trying my luck with the R2s—that is, a ticket without a reservation that only lets you board the plane if there’s space left. However, I’ve seen that to enter China, you need to show proof of a return ticket.

Have any of you experienced this situation, in China or any other country with the same requirements?

Thanks so much in advance! :)
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Flight ticket prices for Japan in autumn
Hi, I was thinking of going to Japan in October, but the prices are currently insane—direct flights from Paris to Tokyo are around 1600-1800 €! Is it always like this, or is it just because I’m planning too far ahead? Thanks
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Which airline for Seoul?
Hi there,

When I run searches on Skyscanner, I see that only Lufthansa has flights to Seoul with just one stop. Air France doesn’t show up, even though I thought the French airline served Seoul? I can’t even log into the Air France website—it keeps glitching.
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Cheap flights to La Paz, Mexico
Hi there, we're planning a trip to La Paz, Mexico at the end of December for a family of four. Which airline should we take? Where should we fly from? Are there any "layover countries" that are cheaper than others? Thanks in advance for your feedback!
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Which airline for Paris-Tokyo in business class?
Hi there,

My daughter, wife, and I are starting to plan a two-week trip to Japan for... April 2026. My wife wants us to really treat ourselves, so we’re considering business class (we usually fly premium economy or even economy). Since we’re departing from Paris and want a direct flight, we have three options: JAL, ANA, or Air France.

I’ve flown Air France in business quite a bit for work, and I do find it very comfortable. But I wonder if I’m just defaulting to a national bias—maybe the other two airlines have advantages I’m not considering.

If I’m looking at criteria like: - Comfort (especially for sleeping) - Meals - Entertainment

Any advice? Personal experiences? Have any of the three airlines updated their business class on this route recently?

Thanks! !
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Review of Avianca for flights to Peru
Hello, We're heading to Peru at the end of July 2026 for 18 days. We're a couple with two teenagers aged 14 and 16. I'm considering booking our Paris - Lima - Paris flight with AVIANCA because the fare is very competitive compared to other airlines. The return trip would include a 15h30 stopover in Bogota, with the idea of spending the night in a hotel near the airport to catch the 1:30 PM flight the next day. The arrival and departure times in Bogota work well. Have any of you already flown with AVIANCA on a Paris - Lima route? What was your experience with this airline? Thanks in advance for sharing your thoughts. I'm hesitant to book with them, but the price difference with the cheapest alternative (Air France) is 1500 €, which is significant... thanks for your help! !
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Which airline would you recommend for Dubai?
Hello,

We’re planning a cruise to the UAE/QATAR/OMAN starting from DUBAI, with flights departing from Paris CDG. Which airlines would you recommend for round-trip flights, with or without a layover? We need assistance for check-in and boarding/disembarking (my husband is a mobility-impaired traveler who uses a cane and/or a walker). We’ve done a cruise return from Dubai to Paris CDG before in 2016, with a layover in Istanbul, but we booked the transfer and return flight with COSTA. For our current plan, it would be with Celestyal, which doesn’t offer round-trip flights from Paris to Dubai. Should we book very far in advance, or is a few months before departure enough (4/6 months)? We’re thinking of arriving the day before the ship departs, so we’d need to stay overnight in Dubai—either on the way there or for the return flight, depending on the flight schedules. Could you recommend a hotel not too far from the airport, and how to get to the port from the airport?

Thanks so much for your advice. Have a great Sunday! Mum49
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Flights to Salt Lake City or Jackson Hole
Hi there,

We're planning to visit Yellowstone between mid and late September (yes, I'm leaving it to the last minute for bookings...). I was initially planning to arrive and depart from Salt Lake City, which I’d also like to explore. It turns out that flights to SLC are 300 € more expensive than flights to Jackson Hole, even though the connection goes through... SLC! I’ve checked on several comparison sites from different locations, and these prices remain pretty consistent.

Does anyone know what it would cost if I skip the connection to Jackson Hole from SLC to take advantage of the cheaper fare and then fly back from JH instead?

Thanks in advance!

Sylvain.
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Brazilian airline GOL announces European routes
Hello, some (potentially) good news for Brazil lovers—GOL airline is launching a route to Europe from Rio, starting in September for Lisbon, then Paris at a later date that hasn’t been announced yet. They’ll be using their new A330-900 neo. No prices have been announced so far, but hopefully we’ll find direct flights from GIG at a more interesting fare than AF or Latam…
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Very short layover at Doha Airport
Hi there

I completely forgot the transit procedure at Doha Airport and I’m a bit worried because I only have 1h30 to change planes, since my first flight was rescheduled. My flights: Barcelona/Doha: arrival at 6:15 AM Doha/Bangkok: departure at 7:50 AM

We only have carry-on luggage. Will they be checked again? Do we have to go through security again? Are the connections smooth and well signposted? Finally, is it common in this situation to ask a flight attendant for help?

Thanks! 🙂
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