Discussions similar to: Options réserver ligne sur Ryanair
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EasyJet in Nice: Fight Over Refusal to Pay Baggage Fee
The couple involved refused to pay the extra fee demanded by the flight coordination company. Things quickly escalated. It got so bad that the man ended up physically fighting with an airport agent, even rolling on the ground.

https://www.nicematin.com/faits-divers/il-refuse-de-payer-un-supplement-bagages-le-litige-se-termine-en-bagarre-a-l-aeroport-de-nice-999711

If you can’t afford to pay for your luggage, don’t travel 😡. What’s next? Are they gonna hit the tour guide in Mykonos because the price of the tour went up without warning 🤪?

A heads-up to all EasyJet travelers: baggage checks are more strict than ever!
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Best time to book flight tickets to Seville
Hi everyone,

Does anyone have an idea about how flight ticket prices drop for a given destination? (Excluding Ryanair, of course.)

We need to leave for Seville on December 27th. Generally, airlines launch trips on a specific date with a high price to start filling the plane. As the departure date gets closer, the airline tries to fill the plane and lowers its prices, so the ticket price becomes reasonable again.

Example: Right now, for a trip in about 10 days, the average round-trip ticket price is usually around 200 €. Currently, the round-trip ticket price for December 27th is 450 €.

If any of you have more precise info on this topic (for example, if the price drops 15 days before departure), thanks in advance for your input. Jean Paul
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Flight canceled due to strike with Ryanair: wait or rebook?
Hi everyone,

I have a Ryanair flight scheduled for 10/14 (outbound, returning on the 16th) from Charleroi in Belgium. A strike is confirmed, and the airport will be closed on the 14th. But Ryanair is still saying the flight is confirmed. I get that they’re trying to make us change and pay extra fees rather than wait for the free compensation.

If I make a new booking, can I still claim a refund for the first one?

Thanks in advance for your help—this is the first time I’ve faced this situation.
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Buying train tickets and domestic flights from China
Hi, I’m heading to China at the end of March and I’ve got the question in the title.

Chinese airlines only sell the most expensive tickets on comparison sites or their websites outside China. For the best prices, tickets need to be bought in China. Has anyone ever bought a domestic flight there through a local agency or online? Same question for trains.

Thanks
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Your thoughts on IndiGo airline
Hi there,

Have you ever traveled with this airline? It seems like they have a real monopoly on some destinations and are also much cheaper.

Thank youuuu.
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Flight ticket never received (eDreams)
Hi there,

Hi, I just bought a flight ticket on eDreams. My account was debited, but I haven’t received the tickets. I checked my spam folder, but no luck. Could you provide me with a contact number or a link to their site so I can file a complaint? Alternatively, if anyone has a solution, I’d be interested in getting a refund. I contacted my bank, but since the amount has already been debited, what can they do? Thanks in advance!

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Payment Issue with Saudi Airlines
Hi there, I’m facing a rather unusual issue with SAUDI AIRLINES. I booked a flight to Jakarta with a layover in Jeddah for July directly on their website on February 25th, paying for our three tickets via PAYPAL. I quickly received confirmation that my flight was booked and our e-tickets were issued. However, after several days, I noticed we were never charged for the tickets, and I saw on our PayPal account that the payment authorization was still pending.

At first, I chalked it up to cross-border or banking delays… but since I use PayPal often and the debit from my bank account is usually almost immediate, I called PayPal. They told me that neither they nor I had anything more to do: when a transaction is paid using their solution, the payment is systematically validated by the seller before the transaction (an automated process, I imagine). However, PayPal confirmed that SAUDI hadn’t done this and that they had a month to do so, otherwise the transaction would be canceled by PAYPAL and SAUDI wouldn’t receive the funds. There must have been a technical glitch because normally, I shouldn’t have received the tickets until they had received the payment.

Given the reviews I’ve read about their customer service, I’m worried they might cancel our tickets without notice once they realize their mistake—or that they’ll ask us to pay the amount at that point (since the closer we get to the date, the higher the price goes).

So, I’ve been trying to contact them nonstop via their app (I’ve submitted about 10 tickets), I’ve called them, messaged them on Messenger and Instagram, and so far, I haven’t gotten any response. Either they don’t read my message to the end and just reply that the flight is confirmed + resend the tickets, or more recently, they tell me the issue is being handled by another department. We tried calling them again on Saturday, but no luck—the French-speaking agents were always busy. On Messenger, they keep asking for the secret code sent by SMS at the start of the conversation, but of course, I never receive anything even though my number is correctly registered in my SAUDI account.

I don’t know what else to do, and I’m not sure if I’m right to worry they might cancel our tickets.

I’m afraid this could jeopardize our dream trip, for which I’ve already booked hotels and activities… and we were really looking forward to it.

I hope you can shed some light on this?

Thanks for taking the time to read this
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Missing maiden name on Turkish Airlines flight ticket
Hi, I booked flight tickets with Turkish Airlines 15 days ago for a round-trip for 4 people to Thailand in August 2026. On my reservation, I only included my married name, but on my passport, my maiden name appears along with my married name. I only noted one first name—I didn’t include my second or third first name. For my husband and children, I only included their first first name. I called Turkish Airlines a few days ago as a precaution, and they were very helpful, guiding me through the process of adding a comment to request the modification with scanned passports. They confirmed it would be free of charge. Today, I received a response from TK saying I need to buy new tickets with the required changes and then provide them with the new reservation details to be reimbursed for the initially purchased tickets. I called Turkish Airlines again, and they advised me to file a complaint using the initial comment I made. I did that tonight, explaining that I made these requests as a precaution—I fly every year and have never included my maiden name or other first names on my reservations, and it’s never been an issue. Plus, I can’t afford to pay for new tickets since prices have skyrocketed (+1000 € for 4 people). I’m really worried and anxious about this situation. We’ve been saving for a while to afford this trip, and I hope it gets resolved favorably. Have any of you experienced similar issues or situations like this? If so, how did it go at the airport? Thanks in advance for your help
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Wrong date on return flight ticket
Good evening. I hope you're all doing well. Sorry in advance—my message will be a bit long, and sorry for any spelling mistakes.

So, here's the thing: I booked a flight ticket through an intermediary to go to Réunion from November 29th to December 16th. This evening, I was checking the dates and times of my flight, and—WHAT A NASTY SURPRISE!!

My outbound ticket is correct—no issues, the day and time match perfectly. But there’s NO flight at the time listed on my return ticket!!! I thought it must be a glitch. I refreshed the page several times, cleared my history, and even searched on other sites and in private browsing.

But it’s still the same—no flight on December 16th leaves at the time shown on my ticket. I went back to the intermediary’s site, then checked the airline’s website, and I had the idea to try December 15th for the departure—and BINGO! The return flight time, the airline, the type of plane—everything matches.

I realized then that the site that sold me the ticket made a mistake on the return date. I don’t know what to do because I can’t get anyone on the phone.

Since the error is on their end, are they obligated to change my flight to December 15th, or do I have to pay for a new ticket?

If I ask them to put me on another flight on the 16th, will I have to pay fees or not?

I’m completely lost and pretty upset, so if you have any answers to my questions, I’d really appreciate it. Thanks in advance!
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Singapore Airlines Pricing
Hi everyone! It feels really strange to be back on Voyage Forum after such a long time.

A quick question for the pricing experts out here 😉

I’ve been running some simulations for a Singapore Airlines flight, and I found THE perfect one for me! But here’s the thing: the simulation for 1 passenger is 978 €, and for 2 passengers, it jumps to 2,208 €. Where do those extra 252 € come from?

Yeah, I know I could book two separate reservations...

Thanks for your insights...
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Problem after filing a complaint with Emirates
Hi everyone,

I just wanted to warn you all after my disastrous trip back on February 28th because of Emirates airline. Please note that if you need to file a complaint with this airline, wait until you're back home in France or your country of origin. Here’s what happened to me. I had booked and paid for seats on the plane for my outbound flight on February 10th from Lyon to Dubai, then Dubai to Bangkok. Despite our reservation, these seats weren’t assigned to us. I spoke to a flight attendant who told me she’d inform Emirates management and advised me to file a complaint once I was at my hotel. So, I did that on the Emirates website to request a refund for the paid seats that weren’t assigned, totaling 34 €. On February 26th, I tried to check in online for the next day, which was supposed to be my return flight. To my surprise, my husband still had his return ticket, but mine was no longer scheduled. I contacted the airline via chat, and an advisor told me, "Ma’am, you canceled your return flight." I responded, of course, that I hadn’t, and as proof, my husband still had his return ticket. The advisor ended the conversation by insisting I had canceled my flight. I was devastated and in tears, and like most tourists, I only had data and no way to call except via WhatsApp and Messenger. I had to contact my daughters so they could call Emirates to understand and resolve the situation. But nothing worked—they insisted that when I filed my complaint, it was indicated that all my future tickets were canceled. The flight on February 27th was fully booked, so either my husband returns to France alone, or we return together on February 28th, but we’d have to pay 2300 € for both of us. Despite multiple explanations to Emirates—including that I’m disabled and can’t be alone—they refused to listen or understand. We had to pay 2300 € to get home on February 28th. We also had to extend our hotel stay in Bangkok by one night and change our train for the return on the 28th, totaling 2565 € to get back home. I’ve since filed requests with Emirates for a refund of the return flight tickets and with my Visa card, but I have little hope of recovering anything. If anyone here has experienced this situation or has any ideas for a solution, I’d really appreciate your help. Thanks so much for your valuable support. Most importantly, remember: DO NOT FILE A COMPLAINT WITH EMIRATES BEFORE RETURNING FROM YOUR TRIP.
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All Tanzanian Airlines Banned
Hi,

A pretty serious issue has come up in the past few weeks for traveling to Tanzania.

What’s the deal with airlines in Tanzania? https://www.capital.fr/economie-politique/ce-pays-est-tres-touristique-mais-ses-compagnies-aeriennes-sont-placees-sur-liste-noire-par-l-europe-1515325 https://www.charentelibre.fr/tourisme/la-tanzanie-sur-liste-noire-de-l-europe-des-vols-interieurs-a-haut-risque-pour-100-000-touristes-francais-25002566.php

Basically, all airlines have been blacklisted because they don’t meet European safety standards. They’re banned from flying in Europe but continue operating in Tanzania. The main issue is that travel agencies’ civil liability no longer applies to blacklisted airlines. So we can’t allow clients to fly with these carriers. Of course, there’s huge pressure from European agencies, which are forced to disrupt their plans or even cancel trips because of this. Personally, I’ve got a trip planned for February 2026 to the southern parks in Tanzania, so I’ll be keeping an eye on how this develops. Do any of you have updates? Thanks!

Loïc
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Luxair: Questionable seat assignment practices
I’m booking a flight operated by Luxair for my wife and me. 30 hours before the scheduled departure time and as requested by them, I complete the online check-in. I’m then offered the option to choose our seats. Looking at the cabin layout, I see that two seats have already been assigned to us—one in the middle of the cabin on the left side, the other at the back of the cabin on the right side. I notice that both have an adjacent seat available, along with dozens of other seats.

I move one of the seats so we can sit together on the plane... and I’m charged 19 €! When I complain, Luxair (or rather, the platform) responds that there was no way to get adjacent seats.

This tactic to push passengers into pre-reserving seats for a fee is really bordering on a scam! And now I’m getting messages encouraging me to upgrade my seats!

Basically, airlines keep prices low but do everything to pressure us into paying for extras.
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Booking issue with domestic flights on Lion Air
Hi Community,

I'm having trouble booking a domestic flight from Jakarta to Tual for September on Lion Air's website. The site keeps glitching. When I use a comparison site, the flight shows up just fine. I'd prefer to book directly on their site rather than through a comparator. Is anyone else running into this issue right now?

Thanks!!!!
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Turkish Airlines flight delay and refusal to compensate
We bought round-trip tickets from Mulhouse/Basel to Maun (Botswana) in January 2023 through Option Way.

Turkish Airlines issued the entire round-trip tickets. The flight plan was:

31 August 2023: TK 926 from Basel/Mulhouse to Istanbul and TK38 from Istanbul to Johannesburg 1 September 2023: Airlink (4Z)300 from Johannesburg to Maun. 11 September 2023: Airlink (4Z)301 from Maun to Johannesburg and TK43 from Johannesburg to Istanbul 12 September 2023: TK1923 from Istanbul to Basel/Mulhouse.

On 1 September, on the outbound trip, Turkish Airlines flight TK38 from Istanbul to Johannesburg arrived 1 hour and 30 minutes late due to airport congestion. As a result, we missed our connection with Airlink flight (4Z) 300 from Johannesburg to Botswana (even though the initial layover time was sufficient for the connection). Upon arrival at Johannesburg Airport, a Turkish Airlines agent greeted us, booked us a room near the airport, and rebooked us on the same flight for the following day, 2 September. On 2 September, after numerous difficulties checking in at the Airlink counter in Johannesburg, we finally reached our final destination with a 24-hour delay. We lost our first day of vacation in Botswana, including the activities that were planned for that day. On 11 September, during our return trip and almost certainly due to the rescheduling of the outbound flight, the Airlink check-in counter in Maun did not recognize our tickets issued by Turkish Airlines. After many searches and phone calls, we had to buy new tickets for the Maun/Johannesburg flight 4Z301. This cost us 9,306 Botswana pula (643 €). Upon arrival in Johannesburg, the Turkish Airlines check-in counter again had trouble identifying us for flight TK43 from Johannesburg to Istanbul. It’s clear that the root of our check-in problems stemmed from the renumbering of our tickets when the Turkish Airlines representative rebooked us on the Airlink (4Z)300 flight for 2 September. During this process, all subsequent flight tickets must have been canceled. Since our return, I’ve requested the following from Turkish Airlines: · Compensation under the European Regulation EC 261/2004 of 11 February 2004 for flight delays, amounting to 600 € per passenger. We meet all the conditions: departure from a Franco/Swiss airport, arrival at the final destination more than 4 hours late, and a distance greater than 3,500 kilometers. Turkish Airlines has not provided evidence that they did everything possible to avoid this delay. · Reimbursement for the Airlink Maun/Johannesburg tickets on 11 September, which we had to pay again to Airlink even though we had already paid for them through our agent, Option Way. Turkish Airlines refuses compensation on the grounds that they complied with all regulations. Turkish Airlines and Airlink are passing the buck when it comes to reimbursing the tickets we paid for twice. For Turkish Airlines, claims can only be made through their website, and each time a different agent responds. I’ve contacted our insurance, legal protection, the travel ombudsman... without success. Currently, the case is with a lawyer working for "Air Indemnité," but I have little hope. Obviously, I won’t be flying with Turkish Airlines again—they seem to have a habit of not respecting schedules or customer satisfaction. A good lesson for planning very long layovers.
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Change of airport from Lyon to Paris with Royal Jordanian
Hi, I booked a ticket on January 2nd for a round trip from Lyon to Amman from August 13th to 27th. I received an email on March 27th informing me that my departure and arrival airport would no longer be Lyon but Paris. I contacted them to say I refused this change, since it’s 400 km between the two airports. They replied that I could cancel my flight with cancellation fees of 130 € and a non-refundable tax of 29.82 €. Or I could change the dates and still face a 130 € penalty. I find this unbelievable—the airport change isn’t my fault, but theirs. They told me Royal Jordanian no longer flies out of Lyon. What should I do?
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Layover canceled 4 months before the flight by Lufthansa
Hi, I’m traveling to New Zealand in January 2026 with Lufthansa. To check the allowed baggage dimensions, I went to my "booking" account on the Lufthansa website. And that’s when I discovered that my last layover, the Zurich-Bordeaux flight operated by Swiffairlines, was canceled. I never received an email, and even worse, it’s not even noted on my booking. So I contacted Lufthansa. They told me that for now, there are no other flights but that there will be by the time I leave. They advised me to call them every week to get a flight. What do you think of their response? Has this ever happened to you? Emilie
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Cheap flights to La Paz, Mexico
Hi there, we're planning a trip to La Paz, Mexico at the end of December for a family of four. Which airline should we take? Where should we fly from? Are there any "layover countries" that are cheaper than others? Thanks in advance for your feedback!
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Which airline would you recommend for a CDG - Phnom Penh KTI flight?
Hi there, I know there are some "airline experts" on this forum 😛 I’ve started doing a bit of research and saw that around ten airlines offer this route with a layover. Price will obviously be a factor, but I’d love to hear your thoughts on the airlines that operate this connection. Thanks in advance to anyone who joins the discussion!
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Montpellier-Fez flight canceled by Air Arabia: group action?
My Montpellier-Fez flight was canceled by Air Arabia and rescheduled with only 1 day on site instead of 4, making the trip pointless. Customer service is unresponsive. If you’re also affected by this flight (or a similar one), join me to consider a group action. Contact me here or via DM! #AirArabia #PassengerRights
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Seats for tall travelers on Air Austral
Hi there, I’m traveling soon on Air Austral in a 777-300 ER. I’m over 1.90 m tall and always have legroom issues on planes. Do you know if there are seats with extra legroom for "long legs"? There’s probably an extra fee. Thanks for your feedback! Have a great day
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Opinions on flight ticket price to Sydney
Hi everyone,

So glad to see this forum still so active!

Quick question for those who’ve recently traveled to Australia: I found a Singapore Airlines flight from Marseille/Frankfurt/Singapore/Sydney for 1425 € round-trip (from 11/10 to 12/8).

Do you think that’s a good price??

I checked directly on the Singapore Airlines website, but the price is way higher than on the comparison site.

Thanks for your input!
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Layover in Miami of 2h05: is it enough?
Hi there!

In August, I’m planning a flight with a layover between Las Vegas and Pointe-à-Pitre. Departure from Las Vegas at 11:50 PM – Arrival in Miami at 7:50 AM Layover from 7:50 AM to 9:55 AM Departure from Miami at 9:55 AM, arrival in PTP at 1:10 PM

I’m a bit stressed about the 2h05 layover. What do you think? Is that enough time?

Thanks for your replies! Marc
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Help with Bangkok flight on Oman Air
Hi, I’m looking for a solution for my flight—I’ll explain my situation.

I live in the French overseas territories, so I have a flight from St. Martin to Orly. Early September is cyclone season. If there’s an alert or cyclone, my flight could be postponed.

I’m considering connecting with a flight from CDG to Bangkok. I’d have to buy my second flight as open-ended, otherwise I’d lose it—it’s not the same airline. I found a good price on Oman Air, Economy Comfort option. Change fees are only 20 OMR—basically nothing. Then there’s the option for a paid upgrade: would that mean the price gets adjusted on the day of the flight?

If I’ve made myself clear, do you have any other solutions? Please—thanks!
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Brazilian airline GOL announces European routes
Hello, some (potentially) good news for Brazil lovers—GOL airline is launching a route to Europe from Rio, starting in September for Lisbon, then Paris at a later date that hasn’t been announced yet. They’ll be using their new A330-900 neo. No prices have been announced so far, but hopefully we’ll find direct flights from GIG at a more interesting fare than AF or Latam…
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Have you heard of Qanot Sharq airline?
Hi everyone! We’re planning a multi-stop trip, starting with Uzbekistan. Has anyone flown with Qanot Sharq before? We’re looking to take a flight from Tashkent to Guangzhou. We tried buying a ticket on their website, but they only accept local bank cards since they don’t take foreign currency. We’ve searched on other sites but can’t find any tickets that include baggage. It’s a bit risky since there’s no info on whether we can buy baggage allowance on their site or how much it’d cost.

If anyone has any tips, we’d love to hear them! 😊 Safe travels!
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Connection time at Kuala Lumpur Airport
Hi there, I’d like to know if it’s possible to catch a 9:00 AM flight to Lombok with Air Asia after landing in Kuala Lumpur at 6:10 AM from Paris with Malaysia Airlines (we don’t have checked baggage, but our tickets are separate, so we’ll need to go through immigration). Same question for the return: arriving in Kuala Lumpur at 9:20 PM from Lombok and departing for Paris at 11:40 PM. I’ve read that the two airlines are in different terminals at the airport. The other option is to take flights with a 7- to 8-hour layover. What do you think is better? Thanks!
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