Gosuslugi / Госуслуги is the Russian administrative portal. EBS / ЕБС is the unified biometric system.

Since 2025, foreigners (residents or not) must have a biometric profile in addition to a Gosuslugi profile to obtain SIM cards and open a bank account.

Administrative services are mostly centralized in MFCs, МФЦ (Multi-Functional Center), nicknamed "My Documents" Мои документы.

A non-resident foreigner can register with the pension fund, which provides a social security number, SNILS / СНИЛС. To do this, you must present your passport and a notarized translation at an MFC. The SNILS can be issued on the spot or within a maximum of five days. If not issued immediately, you receive a receipt, and the deadline is communicated by the administrative agent. You return to the MFC after the deadline to collect the certificate with the SNILS.

Once the SNILS is obtained, you revisit an MFC counter to register on the Gosuslugi portal. You must present your passport and notarized translation again, along with a phone number and email. The Gosuslugi portal authenticates users with three pieces of data: SNILS, email or phone number, and password. The agent creates the profile and completes the initial email and SMS confirmations on your phone.

After the Gosuslugi profile is active, you register on the biometric portal. If last year’s law centralization measures are fully implemented, you can do this at any MFC; otherwise, you go to a SBERBANK (or VTB) branch. Again, as always for foreigners, you must present your passport with its translation and show your open Gosuslugi profile on your phone. The employee records your voice (reading a series of numbers) and takes a photo of your face.

After that, you can go to a telecom agency to buy a SIM card. The staff will take your passport details with the translation and your Gosuslugi profile info. Then, they’ll take a photo with their webcam, which is verified by the online EBS biometric portal. However, procedures may vary depending on the provider (Megafon, MTS, Beeline), and some employees may not be familiar with the process.

Potential delays can be caused by network maintenance or slowdowns due to peaks in administrative activity.

I’ll illustrate this process as I experienced it in February and April 2025 in the next post. Just need to gather the photos I took on the spot.

Hi there,

I just booked my round-trip flight ticket to visit Cuba for two months, from January to March 2025. I’ve heard about the challenges Cubans are facing and the recent changes the island has gone through—economically (like the end of the dual-currency system) and administratively (the introduction of an e-visa)...

This is my first time visiting the country, so I’m still figuring out all the administrative steps I need to take before I go.

1) Can I apply for the electronic e-visa now (still 22 €?) from home on the website evisacuba.cu?

2) I read that I need to fill out a form 48 hours before departure on the site dviajeros.mitrans.gol-.cu/inicio. Is it possible to do this now to save time?

3) I’m a bit confused about the currency. From what I understand, there’s now only the Cuban Peso. Should I exchange my euros at the airport, or wait until I arrive at the *casas particulares* in Havana that I’ve already booked and ask the owner?

Thanks in advance for your help!

Hi Has anyone been to Rwanda recently and gotten a 3-month visa on arrival easily? Thanks

Hello everyone, Here’s the follow-up to our recent experience (5/11). Upon arrival at Manila T3, don’t look for the immigration office before passport control (this was info we’d gathered but turned out to be outdated). Go through passport control with your eTravel, grab your luggage with a trolley because the obstacle course begins. Head toward the exit hall, turn right, exchange a minimal amount at one of the two counters, continue toward Burger King, turn right, take the elevator at the end of the corridor to the 3rd floor (departure area), then turn right as you exit the elevator, head to the right, go around the big pillar on the left, and you’ll reach the immigration office that will process your extension quickly for the modest sum of 4070 pesos (the price increased due to a new tax as of June). This little route will save you from asking a thousand questions and getting just as many different answers. Next, logically, buy a local SIM card. There are two small kiosks side by side on the ground floor, Smart and Globe. Prices here are triple what you’ll find in the city, but honestly, if I had to do it again, I’d get both SIMs at the airport. For one simple reason: it’s a hassle in the city—you have to find the shop in a mall, go there, wait in line, explain what you want, and it takes forever. We got a Globe SIM at the airport and a Smart SIM in Baguio, and we really struggled. The cheapest rate offered by Globe at the airport is 1500 PHP for 1 month, with calls and 80GB of internet. It’s oversized, but be careful—they’ll try to sell you an even more expensive SIM upfront (2500 PHP). Smart offers roughly the same terms. It’s pricier, but it’s a turnkey solution—the hostess handles registration with the authorities (passport, etc.) and configures your phone. Finally, almost at the far right, there’s a Grab kiosk (taxis, the Asian Uber, which I highly recommend—it’s so convenient!). They’ll arrange a safe taxi for you no matter your destination in Manila. Watch your belongings during all these tasks that keep you occupied—a tourist had their bag stolen while we were there! All this took us two hours from the moment we got off the plane, but you’ll likely save time with these tips. There you go—you’re ready to face Manila’s traffic jams on your way to your hotel. This is just a summary of our own experience; I hope it helps. Have a great stay! 😊

Hi there, I just got back to France and realized I don’t have a stamp in my French passport. Is it normal that at Suvarnabhumi Airport customs didn’t stamp my passport? I’m really worried because I have to go back in a month and I don’t know what to expect when I arrive at Thai customs. I’m afraid of the consequences, like a fine or worse—being blacklisted from entering Thailand. Has anyone else had this happen? And if it’s not normal, what can I do to avoid any problems?

Hi there,

I’m not sure what’s being said on the various European diplomatic sites, but on the Belgian one, they mention that an ESTA and/or visa aren’t a guarantee of entry. Immigration services have the final say—they could even ask to see your electronic devices like phones, tablets, or cameras. And there might be extra hassles for LGBTQIA+ travelers.

India is introducing an electronic arrival card for foreign travelers. The measure is effective for all travelers starting October 1st.

India is now adopting the electronic arrival card. Presenting this "e-Arrival Card" is now mandatory for all arrivals in India as of October 1, 2025. This formality replaces the paper card previously filled out on the plane or upon arrival. India aims to streamline traveler tracking. The requirement applies to travelers of all nationalities, both adults and minors, for all entry points into India. It’s an additional mandatory formality alongside the e-Visa or visa. The e-Arrival Card must be completed online within three days prior to arrival in the country. Available in English only, it’s free and can be done on the official Indian authorities' website. The document is valid only for the declared arrival day. "This means you’ll need to complete it for each new arrival," clarifies RapideVisa, an agency specializing in visa services. Travelers must provide standard information to obtain the document (passport number, purpose of stay, countries visited in the 6 days before arrival, etc.).

Once completed, a document with a QR code to present to authorities upon arrival is generated. With this new system, India aims to facilitate traveler tracking and reduce congestion at airport counters. Nearly 19 million international visitors traveled to India in 2023. Among them, 189,000 were French.

Source: https://www.lechotouristique.com/article/inde-une-nouvelle-formalite-obligatoire-pour-voyager

https://www.youtube.com/watch?v=1WaPqVyUmuY

Hi, I’m arriving soon in southern Laos and the 4000 Islands, with plans to head to Cambodia next. The latest news I got this morning (Paksé, La Boulange) isn’t great—the Cambodian border is also in a latent conflict with Laos for the same reasons as with Thailand...

So, what’s the best site to check for updates on the border opening? Since the situation isn’t stable right now and could change from one day to the next?

Thanks for your input.

Hey Fellow Travelers,

I was caught off guard when the Malagasy consulate in Scandinavia informed me they don’t issue entry visas for Madagascar—what’s the point of a consulate, I wonder! They advised me to apply at the Malagasy embassy in London. So, I started filling out the online form, but the price for the visa made me do a double-take: nearly 200 €!

But apparently, you can also get it on arrival! Has anyone tried this before? I’d love to know if the process takes a long time (I’ll be landing in Nosy Be, exhausted after nearly 15 hours of travel), what the cost is, and—since corruption isn’t just a word—whether you absolutely have to grease the palm of the official(s). This is because I almost took the next flight back when I arrived in a country I won’t name. Even though all my documents were in order—passport, visa, vaccinations, hotel reservation—the immigration officer initially refused to stamp my passport. I later found out I was supposed to slip at least $10 into the document when presenting it... Thanks! /d

Hi, I just had a really bad experience leaving for Thailand with Etihad Airways, along with my partner and her 11-year-old son. We were denied boarding because the child’s passport was invalid (by about 3 days), as it’s indeed required to have 6 months of validity. But come on—just 3 days over! On top of that, we were able to check in online for our round-trip flight (just the flights, no extras), entered our passport numbers and expiry dates, and even had to check in online again 30 hours before departure, where we got our boarding passes without any issues. How is it possible that no one called, warned, or even blocked us online? Instead, they waited to tell us at the airport during baggage check-in. I’ve asked the airline for a full refund of our expenses—do I have any chance? Thanks for your help

I’m planning a trip to Norway in June 2025 and I’d like to know how to handle tolls with a contract like I read about

Hi everyone!

What a joy to be back on this forum where I’ve spent so many hours traveling and gathering info—let’s get started! 👋

Almost everything’s in the title, but just to clarify: As far as I know, you currently need a full French motorcycle license (A) to legally ride a scooter in Thailand, since they don’t recognize A1 or A2 licenses. Yes, I know most rental places only ask for an international car license (B), or sometimes nothing at all… but that’s not what I’m asking. What I’d like to know is whether you think this might change in the future, allowing A1 licenses (which are easier to get) or even car licenses (B), since you can ride a scooter in France with one. I don’t want to get a motorcycle license—I’m scared of motorcycles, even though I’m comfortable on a scooter. I’m a bit confused by their regulations. Thanks for any insights you can share!

Lulu56😅

Hi there, My departure is slowly approaching, and now that I’ve got my Russian visa sorted, I’m fine-tuning the rest of my trip to Tajikistan. Since the Tajik visa is no longer required for stays under 30 days (for French nationals), I’ll need to visit the Ministry of Interior (OVIR) to register within 10 days of entering the country. No big deal, though, since I had to go there anyway to apply for my GBAO permit. 😉 However, I’ve *seen* several reports from travelers (mostly motorized) mentioning that you need an entry permit for Kyrgyzstan, which has to be arranged in advance at the Kyrgyz Ministry (consulate?) in Dushanbe. Otherwise, you’re *stuck* at the Kyzyl-Art border (with no Wi-Fi, of course, to try and sort it out). The most recent report was from a year ago, so I’d love to know if this is still the case and if it’s indeed at the Kyrgyz Ministry (consulate?) where you need to go for this pre-authorization. Does anyone have any recent info on this? Thanks in advance!

Hi. Does anyone know what time the Superrich on level -2 at Suvarnabhumi Airport stays open for currency exchange? I’ve got a flight arriving at night. Thanks.

hi there since the forum is back up, let’s try to gather some updated info. first off, arrival formalities are changing—starting January 1st, you’ll need to fill out an electronic form before arrival. This replaces the paperwork you used to fill out on the plane or at the airport (for air arrivals). Here’s the link: https://www.arrival.gov.kh/. for visas, the same options remain: e-visa, visa on arrival, or visa at the embassy. The standard price is $30 on arrival, but at land borders, be prepared for a small "extra" for "cigarettes or coffee." don’t forget your passport must be valid for at least 6 months after your return. regarding airlines, prices are pretty high for carriers like Singapore, Qatar, Emirates, Vietnam Airlines, and Thai. EVA Air is a great Taiwanese airline with slightly lower fares, but ongoing pressure from mainland China and quasi-blockades could cause delays or issues—something to watch. there are cheaper Chinese airlines, but friends from China advise being cautious with connections. Worth double-checking. transport is evolving too—there’s now a highway from Phnom Penh to Kampot. Soraya, a well-known bus company, has disappeared. More highway projects are in the works. Buildings are popping up fast, just mentioning this for those who haven’t been to Cambodia in a while.

Hi, we’re heading to Barcelona soon, and the Airbnb host is asking us to fill out a PDF form with our names, ID card details, address, and even our signatures. According to him, it’s one of the new rules for rentals in Barcelona. I’m really worried our personal info might end up who-knows-where? Has anyone else been in the same situation? Thanks. Have a great day.

Hi, I’m writing to ask for some info—I’ve heard that you **must** have travel insurance to land in Zanzibar. What’s the process, and which insurance should I get? Thanks in advance for your feedback! Best, Seb

Hi there, We’re planning our trip and want to spend 3 MONTHS in Madagascar, but we’re getting really conflicting info about visas. Apparently, it’s not possible to get one at the airport. We contacted the consulate in Marseille… and they don’t know either. The phone number for the embassy in Paris is no longer in service… Anyway… help! If anyone’s gotten a 3-month visa, could you shed some light on this for us? Thanks so much.

Hi, are there any travelers who’ve recently crossed the border between Karakalpakstan (Uzbekistan) and Beineu in Kazakhstan? It was closed for a while. Thanks for any info!

Hi there,

I’m leaving for Japan in a few weeks. I just noticed my passport has an ink stain on the signature page. Could this cause any issues?

Hi everyone, We’re planning to travel from Mongolia to China in July 2026 via the land border. I know there’s a visa exemption for French citizens in China, but I think I read that if you’re coming from Mongolia, you need a visa. Has anyone got any info on this? Thanks! Séverine

Hi,

I’m going to a youth association this summer. They’re asking for the passport number of each participant. Is this normal? Apparently, it’s for the authorities.

Thanks!

Mathieu

Hi, I’m planning to arrive by plane in Johannesburg and cross the Mozambique land border. For a trip of less than 30 days, do I need a visa? If so, how much does it cost? And can I get it at the border? There’s conflicting info online.

Hi there,

I’d like to know if anyone has already applied for a private visa to Russia with an invitation from a Russian resident. I traveled earlier this year with an e-visa, but since I want to stay longer, I’ll be visiting my friend who lives in eastern Russia. For the visa application, does the invitation need to be on an official paper form issued by the Russian ministry? And most importantly, do I need to present the original for the application, or is there an electronic version that can be sent directly to the consulate in France? Thanks for any info if you’ve gone through this process before!

Best regards,

Gilles

Hello,

I applied for a passport renewal at the beginning of November, and my town hall told me it would take about a month to get it. However, I still haven’t received it, and it’s been over a month now. When I checked the ANTS website to track my passport application, I saw that its status changed to "In production" on November 27th. Today is December 18th, and I still haven’t heard anything about receiving it, even though I’ve read everywhere that once the status is "In production," it usually takes about a week to get the passport. I’m starting to worry about not having received it yet...

Do you know what the current processing time is after it reaches "In production" in 2025? Is there a risk that the passport was made but lost in transit?

I’m concerned because I have a trip planned for 2026—admittedly not until April, so there’s still time in theory—but my application seems to be stuck.

Either way, I’ll contact the town hall soon, though I don’t think they’ll have more information...

Thanks, Have a good evening

Hi there, I have a valid ESTA for a trip planned on 2/23/2026.

However, I heard on the radio that a new law will be implemented in two months requiring travelers to provide information about their social media activity in addition to the ESTA.

My question is: will my current ESTA no longer allow me to enter the U.S.?

Hi there,

We’re heading to Chile for two weeks at the end of December. I’m traveling with my son (17 years old). His mom, whom I’m divorced from, won’t be with us.

I’ve read on several sites—including official Chilean ones—that a Chilean exit permit is required for minors if they’re not accompanied by both parents. According to these sites, this authorization needs to be done at the Chilean consulate in Paris and then legalized upon arrival in Santiago.

This formality seems really cumbersome for French tourists who arrive together and leave together just two weeks later...

Has anyone here got reliable info on this? Thanks,

Thomas

hi, and help! I need to complete my TDAC, but the site is stuck on page 2 under Accommodation Information: I can't fill in the "province" field—it's mandatory! I enter Bangkok, but when I scroll down to add the address... everything disappears.

What should I do? Thanks for your help! Elisabeth

Hi there. I hold a 60-day C1 visa obtained online in early April, and I’ve been in Indonesia since April 14th. I’d like to extend my visa, something I thought was possible online under the same conditions as when I got the visa—but oh no! I realize first that I can’t find my visa on the immigration website with the requested details (passport number, date of birth, nationality)... and also that it seems a sponsor is required for the C1 visa, not only for the extension but even for the initial visa application, which wasn’t asked of me before!!!! So, I’m wondering how I should go about getting this extension... Has anyone gone through this experience? What solutions might there be, given I only have two weeks left to sort this out... Thanks for your helpful feedback

Hello, We’re traveling as a family to China this summer, from late July to late August. However, my kids’ passports expire at the end of January 2026, which means they’ll have about 5 months of validity left after our departure. Many travel agencies recommend having more than 6 months of validity! I haven’t found any official information about this requirement. As a precaution, the best thing would be to renew them, but before I realized this, I bought domestic flight tickets using their current passport numbers. I’m worried these tickets might no longer be valid... Thanks for your help if you have any info on this topic.