Bonjour,
Si vous avez le malheur d'être en relation avec "l'expert du voyage" ou "l'expert croisière" ou "so- croisière" (c'est tout la même boutique) vous devez lire la suite.
Historique de la croisière Mascaraignes des « Experts croisière »
Je suis un vieux bonhomme de 70 ans passionné de croisières depuis 20 ans. J’en ai fait plus de 30 sur, à peu près, toutes les compagnies. Je croyais donc connaître toutes les ficelles relatives à la commercialisation, souvent contestable, de ces loisirs : je me suis trompé !
Début janvier, je repère, sur internet, que le paquebot « Victoria » de la Compagie Costa fait, en Mars, ses dernières semaines dans les Mascaraignes. Ceci m’intéresse pour les escales à Madagascar car je connais déjà les autres escales. Je contacte mon croisiériste habituel mais mes conditions sont strictes : je veux une cabine extérieure minimum et single puisque, dorénavant, je voyage seul. Mes interlocuteurs ne peuvent rien me proposer (à cause de la cabine single) à un prix inférieur à 3000 € (avec boissons et service inclus). Je suis un peu déçu car je constate que l’option single est surtaxée par les compagnies.
Je recherche alors sur internet une autre proposition et je tombe le 10 janvier sur le site de « Expert Croisière » où l’on peut établir un devis en ligne. Je fournis donc mes conditions (extérieure, single, tout compris) et j’obtiens une offre à 2610 € que je règle par Paypal à « Les experts du voyage ». Dans les minutes qui suivent une certaine « Jessica » me contacte au télépnone pour me dire que l’offre proposée en ligne n’existe pas ou plus ( ?!?!) ce qui provoque une ire compréhensible. Finalement elle me dit que, pour un total de 2975 €, elle peut me bloquer une cabine se faisant fort de m’obtenir un surclassament. Mais il faut payer tout de suite, sans devis. Je recois alors une « confirmation de commande » pour une cabine intérieure que je n’accepterai jamais.
Je fais part le 13 janvier de mon désaccord (mail de réponse reçu) et j’indique le 17 janvier, faute de réponse, que je ne payerais pas le complément de l’acompte (ce qui signifie annulation de la commande). Le 18 janvier je reçois un mail de « Nohémie » m’indiquant que faute de payement la cabine sera annulée. Je suis furieux d’avoir perdu mon acompte mais le pillage va commencer !
Le 21 janvier, sans m’avoir prévenu, l’agence débite mon compte de 500 €. Cela correspond à quoi ? Réponse quelques jours plus tard, mail de leur « comptabilité » : dès lors que l’acompte est payé la totalité de la commande est due ! En bonne logique d’escroquerie on continue en prélevant successivement, toujours sans me prévenir (en 2 fois par peur de se faire bloquer sans doute) 1300 € et 200 € le 12 février. Finalement on m’envoye un carnet de voyage le 18 février pour une cabine intérieure que j’ai toujours récusée. J’ai donc répondu par mail que je ne ferais pas cette croisière et ne répondrai pas à la convocation à l’aéroport (vol dont je n’ai pas été informé préalablement).
J’ai conscience de m’être fait « avoir » par des commerciaux amoraux totalement indifférents au désiderata de leurs clients : faire du fric est, visiblement, la principale motivation (les primes au personnel en sont-elles responsables ?). Je suis conscient que je ne reverrai jamais mon argent mais je garantis que cette agence ne l’emportera pas « en paradis » et que je ferais tout ce qui possible pour casser cette entreprise et surtout exclure ses commerciaux de toute responsabilité commerciale. La répression des fraudes m’a déjà répondu qu’elle avait cette enseigne en ligne de mire.
Bonjour
Vous avez payé sans devis au préalable?
Moi je demande toujours un devis par mail et si c'est conforme a ma demande je verse l’acompte, mais jamais avant 😉
En effet, litige Paypal et association de consommateurs, et voyez aussi peut-être avec l'assistance juridique de votre assurance personnelle (et/ou assurance voyage si vous en avez une). Avez-vous un contrat signé? (j'imagine que non mais vous avez pu cliquer sur un truc sans le lire jusqu'au bout lors du processus de réservation...).
Si vous avez confiance dans votre agence de voyage habituelle et qu'ils ne peuvent pas vous proposer un prix plus bas, c'est probablement parce que ce prix plus bas est effectivement impossible.
J'espère que vous aurez gain de cause, tenez-nous au courant.
vous avez payé avec paypal?
faite une réclamation à paypal en joignant tous les mails.
Bien regarder les conditions car pour paypal l'achat de marchandises ou services doit avoir fait l'objet d'un paiement à la commande pour ouvrir un litige ce qui au travers des infos du post initial n'est visiblement pas le cas
Bon voyage et surtout voyagez zen!
Michel France (85)
Merci de vos réponses à tous ; je réponds au dernier mais je reprend toutes vos remarques .
1) croisiériste habituel : ce la dépend beaucoup de votre interlocuteur. En occurrence, la personne que je connaissais ne fait plus partie de la société et il est rare que les agents consultent l'historique de leurs interlocuteurs. En agit ayant trouvé une proposition qui m'agréait ailleurs, j'aurais du l'enregistrer et la renvoyer à mon croisiériste habituel en demandant des explications.
2) la difficulté provient essentiellement des compagnies de croisière qui se refusent à donner, même à quelques jours du départ des offres sérieuses en cabine "single". De plus il semble que Costa refuse de donner des numéros de cabine à la réservation et attend l'envoi du carnet de voyage pour le fournir. Ce n'est pas admissible car, quand on connait bien le plan des bateaux il y a vraiment des cabines inconfortables, pour des raisons diverses, à tous les ponts.
3) en ce qui concerne Paypal. J'ai payé l'offre en totalité directement mais "expert croisière" ne l'a pas encaissé et l'agent m'a demandé mes coordonnées CB pour "réserver une cabiné" , ne m'a pas fait de devis mais m'a envoyé une confirmation de commande. Je ne peux donc pas compter sur l'aide de Paypal
Bonnes croisières à tous : pour moi, c'est fini.
Votre liste est édifiante. Quand, en plus, la DGCCRF vous répond qu'ils sont au courant et surveillent, il y a de quoi se taper le derrière par terre ! A quoi servent tous ces pantouflards ?
Cela me conforte dans mon choix de toujours commander à la source (sans intermédiaire)
que ce soit Costa, MSC, HAL, Ponant ou une compagnie aérienne.
(Sauf les Hôtels où je passe maintenant par les 2 portails les plus connus)
Et pourtant, parfois, je suis tenté par les prix ailleurs ....
Pour votre second point, en prenant une offre non basic,
on peut choisir sa cabine. Sinon, et si elle est trop "moisie" ce qui a été mon cas
le mois dernier sur le Victoria (40...), ils m'ont finalement donné une correcte à bord (70...)
Je ne suis pas désolé ! Je suis furieux de m'être fait avoir malgré mon âge et mon expérience. J'ai eu des désillusions et de satisfactions sur toutes les compagnies.
Ce que je comprends moins, c'est l'indifférence des autorités de la concurrence, pourtant bien au courant de ces pratiques inadmissibles.
Etes vous sur de n'avoir signé nul part et à aucun moment? "même oralement puisque vous avez donné votre numéro de carte bleu quand même.
Parce que dans ce cas là vous pouvez aussi dire à votre banque via les assurances de paiement qu'on vous prélève indument des sommes?
Ou bien est ce que à un moment vous avez dit en espérant le fameux surclassement qui n'est jamais arrivé et que c'est à ce moment là que vous avez eu des regrets?
Parce que malheureusement dans ce cas là..vous êtes en tord...
Vous avez partiellement raison. Je regrette que ma banque n'ait pas été à la hauteur car j'ai depuis changé de numéro de carte bleue en 8 jours ce qui aurait bloqué les prélèvement successifs.
J'ai fait remarquer à Paypal que ces escrocs se servaient de ce nom pour appâter leurs victimes mais ça n'a pas l'air de les troubler. Pour moi, un payement possible par Paypal était une garantie de sérieux de l'entreprise et donc des propositions de son personnel ...
Bonjour
Oui bien sur..et paypal est très sérieux
mais en fait justement via paypal vous ne communiquez pas votre numero de CB
Vous avez du le donner à un autre moment.. et là du coup paypal n'a plus rien à voir
Si on vous prélève sur votre carte bleue en l'absence de contrat signé de votre part, alors c'est tout simplement du vol. Si votre banque ne veut rien faire (en quoi je pense qu'elle peut être en tort, mais ça dépend des détails du dossier), alors je renouvelle mon conseil de vous rapprocher de l'assistance juridique de votre assurance personnelle.
Les banque ne feront rien sans une plainte et bien sur après des preuves mm pour quelques 100 aines d' €€€ sur une carte piratée
Vu ce qui est rapporté j'aurais déjà porté plainte vue la somme
Bon voyage et surtout voyagez zen!
Michel France (85)
Comme vous pouvez le constater il est écrit vue mer garantie sur la commande. Et voilà le résultat une cabine minuscule avec la vue complètement obstruée. J'ai…
Croisières › France › Provence-Côte d'Azur · 1 reply
Le 14 novembre 2019 Bonjour, Je voudrais ici signaler une arnaque supplémentaire venant de la société Experts Croisières basée à Nice Début janvier je réserve…
Je viens à vous suite à quelques nouvelles concernant des croisières proposées pour la baie d'Ha Long. Certains se souviennent peut être que j'avais demandé…
Je tiens a vous faire part de mes réflexions au sujet du costa club: Nous avons effectué 3 croisières Costa récemment (apres 12 autres depuis 2003): 1)COSTA…
Je reviens d'une croisière de 15 jours sur le Costa Méditteranéa au départ de pointe à pitre pour Miami ect. Les escales en elle mêmes géniales je me suis…
Hi everyone! I’m used to sailing on a sailboat with two or three people—it’s amazing. But I’d love to try the experience of a cruise. Just to clarify, I’ll be going alone. My first question: are there other solo travelers on these cruises, or is it mostly couples and families?
For a first cruise, I’d prefer a short one (maximum 8 days). Do those exist? And on the smallest boat possible. I live in Marseille, so a departure from Marseille would work, but I’m open to other ports too. If you have a cruise line to recommend and a destination you’ve enjoyed, or if you’ve had a great experience on a more intimate-sized ship, I’d love to hear about it!
Nous partons le 25 août sur le danube de Vienne a Bucarest. L agence de voyage refuse le report de cette croisière malgré les modifications de navigation dues a la sécheresse exceptionnelle avec des transferts en autocar qui ne nous intéressent pas.
Avez vous des expériences a partager sur ce sujet ?
Hi everyone ...
We’re planning to do the 83-day Cunard cruise ...
departing from Southampton on January 10, 2027 aboard the Queen Anne ...
has anyone done it ... or have any info ... or tips ...
for example ... deck and cabin choices ... drink packages ... excursions ... etc.
... anything good to know about this ship???
Thanks everyone ...
Just back from our first cruise on the Renaissance, and I’d like to share a few thoughts about life on board. Our feelings are mixed—we wanted a change after several MSC cruises, but the value for money on this repositioning cruise left us torn.
After taking advantage of successive promotions, we finally secured a well-located balcony cabin for 2600 € (almost 50% off the brochure rate). Given the amenities and the ship’s age, this now feels like the absolute maximum we’d pay for that period.
Overall, we were happy with our vacation on board, but a few details—when added up—left us with a somewhat mixed impression.
The pros:
- Ship size
- Reasonable noise levels, except in the restaurants (aside from the covered pool area)
- Spacious balcony cabin (20 + 5 m²) with plenty of storage and a bathtub with jets
- Understated, tasteful decor
- French language spoken on board
- Friendly staff for the most part
- 100% French-speaking clientele
- Decent food with French dishes (even with an Indian chef)
- Tables for two available (though the ship was full, so no changes possible)
- Some high-quality shows, thanks to an excellent English-speaking troupe
- Interesting lectures (especially on history and cetaceans)
The cons:
- Unreliable air conditioning in common areas (you’d go from a freezing lounge to a hot one, as if the system only worked in certain spaces at certain times)
- Aging ship with a few glitches (noises, AC, toilet flushes, lights) reported at reception (luckily, our only issue was the bathroom door not closing...)
- Industrial, thawed-out bread and pastries (a letdown for a ship with a French image)
- Limited fruit selection (often just apples and watermelon/melon) and not much variety in vegetables
- Worn, sometimes stained restaurant towels
We’re not ruling out another cruise on the Renaissance—their itineraries are unique—but only at a very competitive price.
I discovered solo cruises last year, and it was a wonderful experience. Since then, I’ve decided to do one every year, usually between October and March, departing from Marseille or Le Havre.
I travel alone, but I enjoy sharing certain moments with other travelers: having meals together, attending shows, enjoying the evening entertainment, grabbing a drink, or going on a few excursions. Of course, everyone keeps their freedom—the goal is simply to have a good time in a friendly atmosphere.
For the end of this year, I don’t have a cruise planned yet. However, I’m already booked on the MSC Magnifica from October 29 to November 3, 2027, departing from Marseille with an itinerary to Spain and Italy.
If you often travel solo or if you’re on this cruise, I’d love to chat with you before departure. Looking forward to meeting you! 🚢😊
Hi there,
Here’s the 2027 cruise schedule.
It’s a great way to get ideas and maybe even meet up with other members!
2 essential rules:
1) Never "quote" the schedule when replying—this avoids any confusion.
2) Follow this format:
DD/MM - username / SHIP IN CAPS / number of days / cruise title / departure port
DON’T FORGET THE SPACES between the / /
REMINDER Despite my requests, few people follow the requested format. Cruises that stray too far from it won’t be listed anymore—sorry about that. IMPORTANT Please respect the templates!
PLEASE COPY AND PASTE THE FORMAT BELOW AND REPLACE WITH YOUR DETAILS IF YOU’RE HAVING TROUBLE
DD/MM - username / SHIP IN CAPS / number of days / cruise title / departure port
DON’T FORGET THE SPACES between the / /
It takes time to fix mistakes, so THANKS TO EVERYONE for your help!
YOUR TURN 😉
NUMBER OF 2027 CRUISES: 1
JANUARY
14/01 - poupou10 / AZAMARA JOURNEY / 74 days / South America Tour / Miami
FEBRUARY
MARCH
APRIL
MAY
JUNE
JULY
AUGUST
SEPTEMBER
OCTOBER
NOVEMBER
DECEMBER
hi there
Here’s the cruise schedule for 2026.
It’s a great way to get ideas and maybe even meet up with other members.
2 essential rules:
1) never "quote" the calendar when replying—this’ll avoid any confusion
2) follow the format below
DD/MM - username / SHIP IN CAPS / number of days / cruise title / departure port
DON’T FORGET THE SPACES between the / /
REMINDER Despite my requests, few people follow the requested format. Cruises that stray too far from it won’t be listed anymore—sorry!PLEASE respect the templates!
COPY AND PASTE THE FORMAT BELOW AND REPLACE WITH YOUR DETAILS IF YOU’RE STRUGGLING
DD/MM - username / SHIP IN CAPS / number of days / cruise title / departure port
DON’T FORGET THE SPACES between the / /
It takes time to fix mistakes, so THANKS TO EVERYONE for your help!
YOUR TURN 😉
NUMBER OF CRUISES 2026:
JANUARY
FEBRUARY
MARCH
APRIL
MAY
JUNE
JULY
AUGUST
SEPTEMBER
OCTOBER
NOVEMBER
DECEMBER
Hello!
After a lot of hesitation between different cruise lines (Explora, Oceania, YC, HAL, NCL) and several destinations like Norway, Ireland, and Iceland,
I finally chose NCL’s Star for Iceland.
I had already looked at this itinerary when I went to Scotland in April with CFC, but it was really expensive.
You should know that CFC often offers last-minute deals 45 days before departure (the point when you can no longer cancel or modify).
So, I got a great opportunity and grabbed it.
Departure is on August 23rd.
If there’s one trip I’ve always wanted to take, it’s a long boat journey far from my daily routine—something like crossing the Atlantic. I first thought about traveling on a cargo ship or similar, as some of these boats used to accept individual passengers, but I’ve read that this has become very rare since COVID. Plus, the options that might work for me are way out of my budget, like Neoline, for example.
A cruise seems like the best solution for me, especially since what I really love is the idea of a long stay on a ship—making stops in different places, exploring them, the change of scenery, and a real break from the daily grind. I’ve never been on a cruise before, so I was thinking of doing a 21-day cruise between a port in mainland France (Marseille) and Pointe-à-Pitre. The departure port doesn’t really matter—Marseille, Le Havre, or even a nearby European city would work.
Since I want to travel solo, I’m really keen on cruises designed for solo travelers. MSC has one from Marseille to Pointe-à-Pitre, lasting 21 days, departing next November (so in a few months). The price is within my budget, just over 1800 €.
I see that other cruises with similar routes and durations are planned for next year, November 2027, but the prices are totally different—around 3500 €, which is clearly out of my budget.
So, my question is: do you think I should wait for a possible price drop for the 2027 cruises (if I understand correctly, prices are adjusted based on how full the ship is and how close the departure date is) or should I book the one in November 2026? I could easily take three weeks off this fall. Also, is it too late to book for November 2026? I’ve read that visas might be required for some stops.
For the rest—accommodation in Guadeloupe and the flight ticket back to France—it’s not a problem; I can sort that out pretty easily.
Hi everyone,
I’m staying in a suite on the Pacifica in October and I can’t find any details about the suite benefits beyond the elite restaurant, the butler, and the espresso machine.
What about breakfast and meals served free in the cabin, and the spa?
Costa’s been cutting back on perks for Gold members, and it seems like suites are next.
Thanks for your replies!
We’re doing the next CFC cruise in Norway and we’re looking for the excursion program and their prices.
For those who’ve done this cruise before, could you share this info with us?
I know the company doesn’t release it until 8 weeks before departure. I like to plan ahead and avoid any unpleasant surprises.
Hello,
We’re back from this cruise.
Boarding in Dunkirk: The doors opened around 12 PM. Since we were a bit early, I asked if my husband, who uses a walker, could wait inside instead of outside. I left him with the two suitcases and our two backpacks in the small hall while I parked the car in the reserved CFC parking lot for 10 € per day.
The shuttle that was supposed to take people from the parking lot to the model pavilion was supposed to arrive in 5 minutes, but after 15 minutes, nothing. After waiting 15 minutes, I saw a man walking and asked if I could follow him. In 15 minutes, we arrived, and still no sign of the shuttle—it must have passed us. Arrived at the model pavilion.
My husband had already checked in the suitcases with the help of a CFC staff member. The remaining formalities were completed quickly. We were on board by 12:15 PM. Headed to the buffet on deck 11 and waited in a lounge to access our cabin.
At 2 PM, we discovered our balcony cabin on deck 9 at the rear: spacious with a large balcony compared to MSC/COSTA.
Since we were at the rear, cabin 9202, there was always an issue with elevator number 4: "priority."
Elevator number 2 stops at deck 10... and elevator number 3 was often out of order, leaving only number 1 for those with mobility issues to reach the buffet, especially for people who struggle with stairs. Note: only one child on board and lots of "gray hair."
DAY 2: At sea. Lots of activities offered.
Day 3: GOTHENBURG (Sweden). Sunny, 19°C at 11 AM.
Excursion booked with CFC: Gothenburg and Haga for all.
Interesting visit with a great guide. The HAGA district, in our opinion, is full of cobblestones and nothing special, not suitable for people using a cane or wheelchair. Elevator number 3 was out of order again.
Day 4: Copenhagen. 15°C in the morning, showers in the afternoon.
We didn’t book an excursion since we’d already stopped here with CFC in 2025, and based on advice from this forum, we took the hop-on/hop-off bus right in front of the ship. I still went to see the Little Mermaid again.
No TV, but the elevator was fixed.
DAY 5: At sea. Still no TV.
DAY 6: GDANSK (Poland). 15°C, rain all day.
There’s a shuttle to get to the city center.
We took the excursion: Panorama of Gdansk.
The guide left us at the entrance of the city center for 45 minutes, telling us what to visit. Meet-up for the rest of the tour at 3 PM. The bus left at 3:15 PM to cover 10 km to see St. Mary’s Cathedral. We arrived at 4:16 PM... The guide said there are often traffic jams in that direction. We had 10 minutes on site before heading to see the lighthouse and the Westerplatte monument, where we also had 10 minutes.
Many of us wondered why we didn’t do the tour in the opposite direction since they knew there would be traffic...
I went to reception to complain about the organization. The staff member read me the program: we were supposed to start with the lighthouse, then go to the cathedral and stay for 30 minutes before heading to the center of Gdansk for a short guided walk with some free time to buy souvenirs, etc.
The guide did the complete opposite of what was planned and didn’t even give us a guided tour—just dropped us off in the city...
DAY 7: Bornholm Island (Denmark). 14°C, a few sunny spells.
We saw in the excursions that there was a walking tour of RØNNE. So, like many others, we explored on our own. There was a small orchestra welcoming us at the port and two people with city maps. We took the shuttle to leave the port—it ran every 15 minutes. The tourist office was next to the "shuttle bus." A pleasant visit at our own pace.
DAY 8: KIEL (Germany). 18–23°C, nice weather.
We took the "Kiel for all" excursion. Great guide and interesting visits.
The port is in the city, and in 10 minutes, we were in the city center by following a blue line on the ground from the port. Elevator 3 was stuck again... and the TV was back.
DAY 9: At sea. Elevator 3 works.
DAY 10: At sea. Elevator 3 is out of order again...
DAY 11: Disembarkation in Dunkirk.
Cabins had to be vacated by 7:30 AM. Buffet open until 9 AM.
Elevator number 1 was "reserved," leaving only number 2, which doesn’t go up to deck 11... a problem for people with mobility issues who had to cross the entire deck 11 and try to use one of the four working elevators at the front, which were crowded.
My opinion: Interesting stops.
The onboard staff were always welcoming, smiling, and mostly French-speaking.
Evening shows were better than in March/April 2025—better singers, dancers, and presenters, and the costumes were improved.
I liked the "magician" shows less.
There were three onboard lectures by a very cultured person, but they went off-topic and were too historical for my taste. I didn’t attend the other two; my husband went to the second but not the third.
For this cruise, there was a bridge theme, but we’re not players or interested.
We didn’t take a drink package on board—water, coffee, tea, and herbal teas were available.
We had a water leak in our cabin the night before disembarkation. We reported it, and after the technical staff came (with a translator who didn’t speak English), we were asked to leave the cabin for a while for repairs. We went to a lounge, and after 1.5 hours, I checked in at reception. The repair took longer than expected... we had to change cabins... not ideal the night before disembarkation. No balcony cabins were available, so we got an ocean-view cabin, 6075, with a bathtub (impossible for both of us to use). We packed our suitcases, took a shower in our cabin, and moved to the new one. Noise from chairs until 12:30 AM because the cabin was under a lounge, and constant ventilation noise in the hallway... sleep was hard to come by.
Disembarkation: Well organized. We were helped with transporting the two suitcases and bags to the waiting room while I took the shuttle to get the car.
Guylène
We’re taking an MSC cruise in May, and after the Cinque Terre, we’ll be stopping in Naples. We’d like to know if it’s possible to walk out of the port quickly and reach a nice area of Naples on foot (we’re two older people). While we’re at it, I’ll ask the same question for Palermo, since we’ll be there the next day. Thanks for your replies.
hi,
I’m leaving Hamburg for Iceland at the end of July. The boat arrives in Reykjavik on Tuesday, August 4th at 8 AM, and I’d like to book a day trip like the Golden Circle or Secret Lagoon… The sites like GetYourGuide and others list departures at 8 AM. If you’ve used these sites with the MSC Preziosa, could you let me know how to go about it?
Thanks! 😉
allyMB007
Hello everyone,
It’s with immense sadness that I learned this morning of the passing of our friend Nathalie (nadu). Many of us knew her through this forum, which she loved so much. She enjoyed reading your travel stories, joining discussions, sharing her cruise reviews, and offering valuable advice—always with kindness, gentleness, and discretion.
For me, Nathalie was so much more than just a cruise enthusiast. She was a friend, a deeply kind person who was always there to listen, despite the many health challenges she faced with tremendous courage. We corresponded regularly, and sometimes we had the chance to visit each other’s homes or attend the cruise show together with our respective husbands.
We shared a common dream: when we both retired, we had planned to finally go on a cruise together. Life had other plans, and that trip will forever remain a journey we never had the chance to take. That thought weighs heavily on my heart today.
I’ll remember her as a gentle, generous woman who was always ready to help others. Her presence on this forum will leave a huge void, just as her friendship has in my life.
I send my sincerest thoughts to her husband, her family, and all those who had the chance to know her.
Fair winds, Nathalie. I like to think you’re now sailing on an infinitely calm sea, under an eternally blue sky. You’ll remain in our thoughts and hearts every time we talk about cruises or set off on a new journey.
Rest in peace, Nathalie.
For those who’d like to send a message of comfort and sympathy to her husband, you can send me a PM, and I’ll pass it along.
THANK YOU
Hello everyone,
So happy to be back on this Forum!
We’re heading off on another cruise—our 7th—after a 5-year break...
We’ll be leaving from Venice on April 26th with stops in Kotor, Mykonos, Santorini, and Ancona.
Could you help me plan the stops by sharing tips, tricks, and advice?
For those who already know me, you know we prefer not to take the cruise line’s excursions but instead organize everything ourselves.
Thanks in advance to everyone, and looking forward to chatting with you all!
hi there, a group of friends and I are going on a cruise at the end of June with CFC in Norway. I’d love to get some info on the different stops we’ll be making. Most of them are one-day stops (from around 10 AM to 8 PM on average). Here are the stops: Andalsnes, Trondheim, Honningsvåg, Alta, Hellesylt, Sandane, Austefjorden.
Thanks in advance to anyone who can share what there is to see or do in these places.
When I get back, I’ll post what we did—it might help others who come after us.
Also, does anyone know if the boat sticks to the arrival time in Dunkirk for catching tickets to head back south? We’ll plan a buffer just in case.
Hi there, The day before boarding the Costa Favolosa for the Norwegian Fjords cruise departing from Hamburg, I'd like to book a hotel. Which one would be the most convenient location-wise relative to the port?
Thanks in advance for your reply.
Hello,
We’ll be sailing on the Renaissance with CFC to southern Norway from July 4 to 11, 2026, departing from Dunkirk (the cruise was booked through "Planète Croisière").
When entering some personal details or pre-selecting options on the CFC website, I’m wondering about the "optional" categories for drinks and WiFi.
I’m actually a bit surprised by these extra charges, as we weren’t used to them on other cruises (Australis in Patagonia; Hurtigruten’s Coastal Express in Norway and Alaska; Rivages du Monde in the Arctic or on the Douro River; a Nile river cruise in Egypt), where we sometimes had access to basic drinks at meals and free WiFi when near land.
Anyway, for those who’ve already taken a CFC cruise on the Renaissance, could you share some advice? Specifically about the most basic drink package, called "Fraîcheur" (238 € for two), which doesn’t seem to be described anywhere. The "Premium" package seems excessive (490 € for two for the week) for light drinkers.
As for WiFi, it’s 10 € per day per person. While I find that price acceptable for parking our car in Dunkirk, it feels overpriced here (especially since it was free on the Nordlys "Coastal Express" just 3 or 4 years ago).
So, I’d love to hear from experienced cruisers who’ve been on this ship!
Looking forward to seeing the excursion prices, which should be available soon! 😐
Hi there,
I’m considering a cruise on this ship in the recently introduced Yacht Club category.
Have any forum members tried it?
What are your thoughts? Positive or negative? Which cabins should we go for—or avoid?
We’re already familiar with the Yacht Clubs on the Splendida, Fantasia, Preziosa, and Divina series.
We weren’t as keen on the one on the Seashore—we found it too big.
Thanks in advance for your feedback!
Best,
Claudine
We're considering a new cruise soon and would like to try the Renaissance.
The uniqueness of the promenade cabins appeals to us, but could anyone give us some insights on the following points:
- Is the glass door sufficiently tinted to prevent outsiders from seeing into the cabin?
- Is the soundproofing good enough to block out conversations on the promenade deck?
Thanks in advance to anyone who can help!