Cruises

Hello, We’ve just returned from our cruise on the Smeralda. There were four of us in balcony cabin 17001—a nice cabin with a large balcony and a very practical bathroom, though storage was a bit tight for four (small wardrobe and small shelf). Our assigned restaurant, El Meneghino, served good and hearty meals. The buffet was fine—since it’s a large ship, we always found free tables at different times, whether for breakfast or lunch. The food was good but not very varied. Be sure to check the daily program for meal times, as they change every day with different options: either buffet, fixed-menu restaurant, or both. The pools and jacuzzis were very small and crowded, and despite the nice weather that week, we never saw the aquapark open. There are plenty of bars where you can easily find a spot to enjoy a drink in peace or with music. The theater was very small and had unusual hours. Over the week, we only managed to see two shows live—the rest were on TV in the cabin. We did two Costa excursions: one in Rome with the express train, which was very pleasant, and the other in Pisa, which was well-organized for independent exploration. Overall, we were quite satisfied with our trip, but we still prefer MSC. Have a nice Sunday.

Hi, I was wondering if any of you have dealt with a death. Does the Gold card reimburse the full cost of the trip, please?

Hi there, By sheer chance, a family housewarming in Brussels gave us the opportunity to depart from Zeebrugge for our first experience with CFC, allowing us to discover ports we didn’t know (which has become rare). After some questions before departure while browsing the forums, we discovered this company with great pleasure. Of course, luck may have played a particularly favorable part: dream weather, a sea as calm as a lake, and boarding and disembarking almost as if the ship were reserved just for us, since during our departure from Zeebrugge, only a small number of passengers were taking advantage of the unoccupied cabins from the previous cruise ending in Le Havre. As a result, we couldn’t get a suite, but our balcony cabin was very functional, with plenty of storage and a whirlpool bath we thoroughly enjoyed. Admittedly, the carpet was a bit worn, but it wasn’t a big deal. Having a large enough table allowed us to have breakfast in the cabin (our usual habit) in excellent conditions. The ship, a reasonable size, was pleasant, in great condition, and had many comfortable lounges. A large enclosed and heated space with a pool, jacuzzi, and deck chairs offered a calm atmosphere without intrusive activities (which is rare). I won’t mention the entertainment since we barely participated, but I think there was plenty of choice, including a "special bridge" activity. The restaurant had a lovely setting, with quick service and particularly attentive staff, reminding us of cruises from the past. The food was good quality and well-presented, though portions were quite small—something big eaters might regret. We loved the charm of an old-fashioned theater with comfortable seats and a table for drinks. The shows were fairly high quality, though opinions may vary. They catered mainly to a French-speaking audience, which is quite rare, and featured a live orchestra. The excursions seemed reasonably priced for what they offered, but we didn’t participate since we prefer organizing things ourselves. To sum up, we were pleasantly surprised by this "old little ship" with a mostly French-speaking, very attentive staff, all in a great atmosphere.

Hi there, On the MSC Musica, there’s no Yacht Club—do you know if there’s a dedicated Aurea restaurant? Thanks in advance for your reply..

Is it possible in Cinque Terre to do the village walk without getting off the small boats? Sea view. A bit limited by the stopover time on our cruise. Thanks for your reply.

Hi everyone, In a month, I’ll be on the *Renaissance* with Compagnie Française de Croisières. I’d just love to hear your thoughts on this ship—what you liked, what you liked less, etc. Thanks to all of you! Have a great day

During the stopover in Cadiz, Costa offers a bus transfer for a self-guided visit to Arcos de la FRONTERA and Jerez de la FRONTERA. Given the distance from Cadiz and the size of these towns, do you really think we’ll have enough time? What do you think?

Hi, I’m looking for a tour of Reykjavik with a local from the cruise port at MSC Terminal in June for 4 people—a full city tour with explanations in French. Thanks

Hi everyone, I’ve booked a cruise on the Preziosa to Brazil in October 2025. I’d like to know if we can get a taxi right from the ship to São Paulo airport from the port of Santos. Our flight is scheduled to leave at 2:40 PM, and we dock at 8:00 AM. MSC has an excursion planned, but we’d arrive at the airport too late. Thanks to anyone who can give us some info. Best regards,

Hi there,

We’ve booked the CFC Viking Legends cruise (departing on 03/31/25), and the excursions have just been posted on the CFC website. What a disappointment... Stop in Copenhagen: 2 excursions offered, one of which includes +1.5 hours of walking Stop in Oslo: 2 excursions, one of which is a hike Stop in Sandnes (Stavanger): 2 excursions, one of which is a hike Lysekil (Sweden): 1 excursion, same as in Kristiansand and Zeebrugge.

We hesitated to book without knowing the excursions in advance, but the itinerary interested us. We were expecting more options for excursions... Since the ship leaves the day before from Zeebrugge, let’s hope there’s still space for the excursions. I’ll share our experience after we return from this first CFC discovery. MUM49

Hi! I’m doing the Viking Legend cruise, and if you have any great tips, I’d love to hear them. We’re not big on excursions—we prefer to explore on our own. So if you can help us out, that’d be amazing. Thanks in advance!

Hi Has anyone sailed with the French company CFC? What do you think? Haven’t seen many reviews about this company.

Looking for reviews and suggestions for this Costa Serena cruise with the flight from Paris CDG to Hong Kong. Thanks!

Hi everyone,

Can anyone give me some info about this Spa Access day? We traveled with Costa until 2017, and back then, spa access wasn’t just for a day—it was for the entire cruise if you were staying in a suite... Times change, I guess. When I check MY COSTA, under Thermal Space Access Day appointments, it’s possible to book every day, even at sea, but with payment required on the site. Do we need to book this day on board if we want to take advantage of the free day? Or do we book it on the site and the freebie is applied automatically? Are sea days included in this case? Since 2017, we’ve been traveling with MSC YC, but this time, we’re going as a family with kids and grandkids, so the YC is a bit too much of a luxury and not really suitable for 3 kids.

Thanks for any feedback!

Hello, I'm looking for photos of a family cabin for 4 people with a porthole for the Pacifica cruise. Also, I wanted to know about the noise level and whether the ship moves a lot.

Can you tell me if the site promocroisières is reliable, since that's where I got the (great) deal? Thanks so much! 🙂

Hi, I’m taking a cruise in Japan on the Diamond Princess from May 23 to June 5 and would love to hear from anyone who’s done it. Also, can we pay on board with Euros? Is it easy to use Wi-Fi when we’re ashore? What’s the weather like—do we need warm clothes or not? Are the excursions essential, or can we manage on our own outside of Tokyo, where we have a guide? If not, which excursions would you recommend? Thanks in advance for your replies. Betty from the islands

Hi everyone, I’m new to this forum and I’m going on a Costa cruise in three weeks with my family (there’ll be 14 of us in total). The planned stops are: Barcelona, Palma, Ibiza, Palermo, Rome, and Savona. Given the high cost of the excursions offered by Costa, I’m looking for tips and great deals. In your opinion, what are the best excursions to do at these stops? Which sites shouldn’t be missed? Thanks in advance for your recommendations.

SANDRINE🙂

Hi everyone, just wanted to say how happy I am to be back on this forum—it really helped me out on my previous trips. I’ve missed it these past few years, so thanks for bringing it back to life! Long live Voyage Forum! We’re boarding the MSC World Europa next month. I’d love to hear any tips or see photos from anyone who’s already been on this ship. We’ll be in cabin 14135 if anyone’s been in the same one. Thanks in advance! Seb

Short version: I booked through Croisières.fr, and everything went smoothly until my order was confirmed. When I requested a date change—due to administrative reasons—the sales rep initially assured me the fee would be 50 € per person, but then demanded 600 € (negotiated down to 338 €), even though the price remained unchanged. On top of that, Paul, the sales rep, was dishonest, claiming that drinks (excluding alcohol) were included and that there were "all-inclusive" packages for alcoholic beverages, which is completely false. All drinks—even water—are charged onboard. I had also requested a cabin with two separate beds to travel with my mother, a request that wasn’t honored, forcing me to sleep on a small couch. To make matters worse, all my emails and calls to customer service were ignored or handled carelessly. While the cruise itself was satisfactory—thanks to Costa for the onboard organization—I recommend booking directly with Costa to avoid these bad surprises with Croisières.fr.

Long version: I booked a cruise for two through Croisières.fr, and the process went perfectly until the final confirmation of my order, which initially reinforced my trust. However, as soon as I requested a change in departure dates—due to a delay in obtaining my mother’s ID card—the situation quickly deteriorated. During this process, Paul, the Croisières.fr sales rep, initially told me that the date-change fee would be only 50 € per person. To my surprise, I was then hit with an exorbitant processing fee of 600 €, which was eventually negotiated down to 338 €. This turnaround was all the more baffling because the new cruise offered was priced exactly the same as the original booking on the website.

The situation worsened when the cruise line later changed the dates for internal reasons at Costa. The new dates didn’t work for us at all, especially because of my mother’s non-reschedulable medical appointment. Despite my flexibility and numerous phone calls and emails, we were forced to accept these new dates against our will. It took a lot of effort to secure another slot, even though we had been accommodating on almost all other dates.

I also noticed other serious shortcomings in Croisières.fr’s sales service. Paul, the sales rep, turned out to be dishonest: he claimed that drinks (excluding alcohol) were included in the ticket price and that there were "all-inclusive" packages for alcoholic beverages. That’s absolutely not true! Without a package, all drinks—even water—are charged onboard. Additionally, I had specifically requested a cabin with two separate beds to travel with my mother. This request wasn’t honored, and I had to make do with a small couch because there was no way to set up two separate beds.

I’m willing to accept rules and constraints if they’re communicated upfront, but these crucial details were never shared with me. What disappoints me the most is how my requests were handled by customer service. None of the emails I sent received a response, and my numerous phone calls were dealt with carelessly and without any consideration. Everything was fine until the order was confirmed, and then suddenly, there was a complete lack of attention and follow-up, leaving a bitter taste.

That said, despite these issues, I was very satisfied with the cruise itself, and I’d like to sincerely thank Costa for their excellent onboard organization. Based on this experience, I strongly advise travelers to book directly with Costa to avoid the bad surprises and lack of follow-up that seem characteristic of Croisières.fr.

Hello, For a CroisiEurope cruise on the Rhine, specifically the "Four Rivers" cruise in June, is there a gala evening with a particular dress code? Also, what about for meals and daytime wear? Thanks so much!

Hi...back on VF since 2020.. From 2020 to 2022 in hibernation due to the Covid years...and 2023-2024 only local trips...I'm getting back into international travel this year, 2025, and after a trip to Nice and Monaco in January, I signed up with some friends for a Costa Smeralda cruise...but I realize I've lost my motivation for cruising...I can't stand the idea of being on a boat anymore, with all the things I worry about...getting sick, the crowds, boarding and disembarking at ports, mass-produced food...my three friends insist on having me with them, especially since we booked two balconies for the four of us :) ... What are cruises like these days? ...I'd love to know if the atmosphere and buffets are still great?

Hi everyone! We’d love to share some great tips for excursions with French speakers. If you’re on the same cruise, I’d be interested! We’ll be spending a few days in Tokyo and Seoul. Please let me know if you’ll be on the Norwegian Spirit or if you’ve already done this cruise—we’d love to hear about the best places to visit since the guides aren’t very cruise-friendly. Thanks so much!

Hi everyone,

What a joy to be back here and pick up where we left off after all these months of hiatus.

I hope you’ll enjoy the story of this little trip around the Eastern Mediterranean. This cruise was the perfect way to satisfy our longing to return to Greece and Istanbul. The end of the season, until late November, is the best time to visit the Mediterranean in my opinion—when climate disruptions don’t get in the way.

Departing from Trieste, our stops were Katakolon, Piraeus, Kusadasi, Istanbul, Corfu, and Bari, before returning to Trieste and then Venice, where we planned a very short 24-hour stay.

We left home at 6:15 AM—our first cruise departure since moving to Normandy. What I miss most about living in the Gard is how close we were to Marseille Airport. No more hopping over to Marignane in an hour; now we have to plan for a three-hour trip to CDG, even under the best conditions on an early Sunday morning.

It was impossible to book a hotel night before our flight because, starting in April, the Ibis was priced at 450 € per night, and the Mercure was flirting with 800 €—breakfast not included, of course. 😏

I had a feeling there must’ve been a conference or something going on… Turns out, it was just the auto show. They simply adjusted the room prices to match the cost of the cars. 😛

Our flight took us to Venice, where we caught a FlixBus to Trieste. We arrived at Trieste’s train station in the afternoon and walked to our hotel in the city center.

After treating ourselves to an amazing pizza at a restaurant (Di Napoli Maestri Pizzaioli, Via Armando Diaz 10) for a very reasonable price, we enjoyed the mild evening temperature while exploring the stunning buildings of this charming city by night. These magnificent structures are a testament to the city’s past. Trieste became Austrian in 1382 due to its complicated relationship with Venice, and it wasn’t until 1918, at the end of World War I, that it became Italian again. The city’s lighting beautifully highlights the architecture of the buildings.

The terraces were lively, and the atmosphere was so warm and inviting that we wanted to stay out even longer.



But we’d been up since 4 AM, so we were happy to retreat to the quiet of our hotel, located in the pedestrian center just a few steps from the port (Urban Hotel Design—highly recommended).

More to come soon.

On August 10 in Havre St. Pierre, I booked the boat "Capitaine Richard" from 9:15 AM to 5:00 PM with a capacity of 10 passengers. We are two and are offering the remaining spots. The price to pay on-site is CAD 120 per person if there are 8 or 10 passengers, and CAD 140 if there are 6 passengers. Drinks and lunch are not included. Capitaine Richard is a very friendly character and has a lot to show us. I think it’ll be a great excursion. I’m offering this first to French-speaking cruisers, but if there aren’t enough, I’ll post on an American site. Please contact me quickly—I have a feeling the other available boat was chartered by Azamara and already seems full...

Hello,

We’ll be on the Norwegian Spirit departing from Seoul on Wednesday, June 4. We’re looking for other French-speaking travelers on the ship.

Thanks

Total of 16 days on the ship with the advantage of one day at sea and one day in port, so time to rest in between. NORWEGIAN JOY: 1-Food not as good as on Costa and MSC (fewer dish choices or repetitive meals, no region-specific meals, meats are good but desserts are really not good at all, no real exotic fruits despite the regions you visit, and even the other fruits like melon and pineapple aren’t ripe). No need to dress up for evening meals: freestyle, so don’t bring too many evening outfits. 2-No fixed time or place for meals: queues every time in the restaurants, tables assigned based on your group size, so it’s hard to interact with other passengers. 3-Passengers mostly American: shows cater to their taste, fewer musical-style performances in the theater compared to Costa and MSC. 4-Excursions are very expensive and always in English. Americans still leave huge tips for the guides. ITINERARY: 1-Miami departure port (airport: 3-hour queue for passport control!) 2-2 days at sea, then Cartagena in Colombia: definitely don’t take the Pirates excursion (it’s terrible, even for kids—they make you run all over the city for their lame "show"!). You can even stay at the port where there’s a beautiful park called "Oasis" with lovely birds... and a café. Otherwise, while visiting the city, buy t-shirts ($10 USD—the best quality and markets of all the regions visited) or taste ripe exotic fruits you’ll never find on the ship ($3). 3-Colon/Panama: several interesting excursions to the locks (old and new). They use highways, so you don’t see much of the country. Crossing from the Atlantic to the Pacific via the canal and the lake: not much view of cities during the passage, just a few islands and greenery on the lake. 4-Puntarenas/Costa Rica: We took the coffee plantation tour, which lets you drive through villages and see more of the country. 5-Guatemala: Highly recommended excursion to Antigua: a very pretty old town with a human scale, lots of women trying to sell you all sorts of things but always with a smile and full of color. Enjoy bargaining—it’s a real connection with the locals. 6-Acapulco/Mexico: a big city that reminds you a bit of Rio/Brazil. Beaches right near the port if you want to swim, as well as little shops selling everything. The famous cliff divers: it’s crowded, so it’s hard to find a good spot to really see them jump. Lots of police and heavily armed military, so probably best not to take risks venturing alone into the poorer neighborhoods like favelas in the hills. 7-Vallarta/Mexico: a gem, a small and very pleasant seaside resort with a lovely promenade, lots of colors, statues, souvenirs, and cafés.... 8-Cabo San Lucas/Mexico: The ship stays at sea; you go ashore by small boats from the port. Lots of shops, restaurants, etc., right at the port if you don’t want to take an excursion. It’s quite chilly early in the morning on these small boats, so bring a jacket. 9-Los Angeles: disembarkation—another 3-hour queue for passport control. If you have a flight right after, be careful: either ask for disabled assistance on the ship (they have a fast exit) or hire paid porters who also get you out quickly.

Hi, I just wanted to know if anyone has already experienced a connecting cabin on the MSC Preziosa, because I’m hesitating between that and a cabin near the elevator. Thanks in advance!

Hi there,

I recently booked a cruise on the MSC MERAVIGLIA in a Yacht Club cabin, and the company assigned me a connecting cabin (with a shared side door to the neighboring cabin, which wasn’t occupied by anyone in our group). I really struggled with the soundproofing compared to the neighboring cabin. Just one door separates the two cabins, and while non-connecting cabins are usually very well soundproofed, the one we had let us hear the neighbors’ conversations and even their toothbrushing. I asked to change cabins, but the ship was fully booked. I think a single door (instead of two) isn’t enough for proper soundproofing, and if it’s even slightly misaligned, it lets air—and therefore sound—through.

If others have experienced this issue, I’d love to hear about it because MSC tells me it’s not a recognized problem (except by me, apparently!)...

Hi everyone, It’s been 6 years since we last went on a cruise... We’re heading back to sea on April 26th on the Lirica (MSC). For those who’ve recently sailed with MSC, could you let me know if there are still dress codes for the evenings and, if so, what they are? Thanks in advance. Have a great day