Mode de paiement pour réservation d'un riad à Marrakech?
by Danyèle
This discussion is in French, the community’s main language.
Original post
Re bonsoir,
Je viens de réserver sur Marrakech et on me demande 30 % à la réservation et le solde 1 mois avant l'arrivée !!! ce qui fait que nous aurons tout payer avant d'y avoir mis les pieds !! est ce une pratique courante ? merci de partager vos expériences avant que je ne m'engage !!
Bonne soirée
Dan
Dan, Danyèle
Personnellement , je trouve cette pratique abusive et de mauvais présage .Il est normal de demander un accompte (voir le nombre de gens qui réservent "ferme" , qui ne versent pas d'accompte sous un prétexte quelconque , par exemple , proximité de leur arrivée et qu'on attend en vain le jour J !!!!)
Par contre , verser la totalité avant l'arrivée me semble louche ; que ferez-vous si votre hébergement ne correspond pas du tout à ce qui a été convenu ? Ou s'il y a de graves problèmes ? Si vous êtes mécontents , vous devrez quand même y rester tout votre séjour pour ne pas perdre votre argent
Chacun fait ce qu'il veut , mais moi je n'accepterai pas
Par contre , verser la totalité avant l'arrivée me semble louche ; que ferez-vous si votre hébergement ne correspond pas du tout à ce qui a été convenu ? Ou s'il y a de graves problèmes ? Si vous êtes mécontents , vous devrez quand même y rester tout votre séjour pour ne pas perdre votre argent
Chacun fait ce qu'il veut , mais moi je n'accepterai pas
Bonsoir,
je vais dans le sens de Fangui. Le versement de l'acompte est normal et pratiqué partout. L'hotelier s'engage à réserver une chambre, le client à la régler. Mais le solde est en général payé sur place au cours du séjour. Dans tous les hébergements en riad que j'ai fréquentés il en était ainsi. C'est un peu surprenant qu'ils vous demandent ça. Cependant les TO font payer le solde 1 mois avant le départ, et ça ne choque personne...
je vais dans le sens de Fangui. Le versement de l'acompte est normal et pratiqué partout. L'hotelier s'engage à réserver une chambre, le client à la régler. Mais le solde est en général payé sur place au cours du séjour. Dans tous les hébergements en riad que j'ai fréquentés il en était ainsi. C'est un peu surprenant qu'ils vous demandent ça. Cependant les TO font payer le solde 1 mois avant le départ, et ça ne choque personne...
" Nous ne saurons jamais tout le bien qu'un simple sourire peut être capable de faire."
Mère Teresa
Bonjour,
cette pratique est 'génante', les frais de virement ne sont pas négligeables (à moins que ce ne soit que de l'euro en Europe.... ce qui moi , ne me rassure pas sur les qualités de l'accueil, genre maison d'hotes sans hotes) elle se généralise à cause de clients indélicats qui ne se présentent pas.
Mais il n'est pas interdit non plus, si cette pratique ne te satisfait pas, vu le nombre important d'établissements libres, de choisir le "riad" dont les conditions te "rassurent".
cette pratique est 'génante', les frais de virement ne sont pas négligeables (à moins que ce ne soit que de l'euro en Europe.... ce qui moi , ne me rassure pas sur les qualités de l'accueil, genre maison d'hotes sans hotes) elle se généralise à cause de clients indélicats qui ne se présentent pas.
Mais il n'est pas interdit non plus, si cette pratique ne te satisfait pas, vu le nombre important d'établissements libres, de choisir le "riad" dont les conditions te "rassurent".
Bonjour,
Dans le cadre d'une résa globale auprès d'un tour opérator, le contexte n'est effectivement pas le même, on paye une prestation dans sa totalité, avant le départ (vol, hotel, restaurant, club etc ...) et c'est effectivement TOUJOURS a régler avant le départ, mais la situation ici n'est pas la même, vous en conviendrez. Donc je rejoins votre avis.
Bonne journée
Dan
Dan, Danyèle
Bonjour,
Merci de votre avis sur la question. je leur ai effectivmement répondu par mail dans ce sens en leur disant que s'ils n'acceptaient pas le règlement du solde à notre arrivée, nous serions dans l'obligation de rechercher un autre Riad et leur expliquant toutes nos bonnes raison de ne pas vouloir adhérer à cette pratique.
Je suis d'accord qu'il y a des clients "indélicats" qui font que les autres, dont on fait partie, en payent les frais, mais je ne vois pas très bien non plus l'intérêt de ne pas se présenter et de perdre ainsi 30 % car sur un long séjour, ça chiffre tout de même, donc peut être un peu normal une telle pratique pour une seule nuit, mais lorsqu'il s'agit d'un séjour plus long, cette pratique se justifie moins, car la garantie est là malgré tout avec les 30 %.
J'attend leur réponse et en ferai part sur le forum afin que cela serve a d'autres voyageurs !
Merci a tous pour votre avis.
Dan
Dan, Danyèle
Re Bonjour à tous,
Je viens d'avoir leur réponse, ils me disent que la majorité de leurs clients acceptent cette pratique, mais nous autorisent leur verser les 30 % par chèque et le solde à l'arrivée en liquide car il n'ont pas le système pour le paiement par carte, et que l'on paiera a leur gérant.
Donc Raoulx vous avez raison, mais je rejoignais bien évidemment votre avis, ce ne sont pas les proprios qui habitent sur place !
A nous de voir maintenant
Bonne journée à tous
Dan
Dan, Danyèle
Bonjour,
Il y a heureusement des ""gérants"" qui font bien leur boulot! et qui sont de vrais pros !
mais parfois ce ne sont que des "gardiens" , présents au moment de l'accueil, et qui te laissent les clés! et tu ne vois la fatima que le lendemain pour le ptidej.
On se sent parfois bien seul dans une maison (d'hotes) vide !! J'ai donné !!
Il y a heureusement des ""gérants"" qui font bien leur boulot! et qui sont de vrais pros !
mais parfois ce ne sont que des "gardiens" , présents au moment de l'accueil, et qui te laissent les clés! et tu ne vois la fatima que le lendemain pour le ptidej.
On se sent parfois bien seul dans une maison (d'hotes) vide !! J'ai donné !!
Bonsoir,
Nous étions fin janvier sur Marrakech et nous avions réservé une chambre dans un riad ( Riad Alwachma ) par email. Nous les avions prévenus de l'heure de notre arrivée au riad et nous avons payé la totalité sur place à l'arrivée. Pas de surprise tout était super : nous étions " à l'heure au rendez vous " et au riad nous étions attendus. Je ne pense pas que des gens s'amusent à réserver une chambre et décident au dernier moment, pour convenance personnelle, de ne pas s'y rendre sans avertir les logeurs. Bon séjour.
Nous étions fin janvier sur Marrakech et nous avions réservé une chambre dans un riad ( Riad Alwachma ) par email. Nous les avions prévenus de l'heure de notre arrivée au riad et nous avons payé la totalité sur place à l'arrivée. Pas de surprise tout était super : nous étions " à l'heure au rendez vous " et au riad nous étions attendus. Je ne pense pas que des gens s'amusent à réserver une chambre et décident au dernier moment, pour convenance personnelle, de ne pas s'y rendre sans avertir les logeurs. Bon séjour.
Fred.
"La vie est un livre. Si on ne voyage pas, on n'en écrit qu'une page...".
"La vie est un livre. Si on ne voyage pas, on n'en écrit qu'une page...".
" Je ne pense pas que des gens s'amusent à réserver une chambre et décident au dernier moment, pour convenance personnelle, de ne pas s'y rendre sans avertir les logeurs."
Et pourtant...........Par expérience personnelle , je peux dire que c'est le cas de plus de la moitié de ceux qui "réservent sûr" sans payer d'acompte!!!!!!!!C'est d'ailleurs bien pour çà qu'ils ne payent pas d'acompte , sous des motifs divers ; au dernier moment , ils se décident pour une de leurs réservations et se gardent bien de se désister ailleurs
Eh oui, le comportement de certains touristes n'est pas aussi respectueux qu'on pourrait le croire............
Et pourtant...........Par expérience personnelle , je peux dire que c'est le cas de plus de la moitié de ceux qui "réservent sûr" sans payer d'acompte!!!!!!!!C'est d'ailleurs bien pour çà qu'ils ne payent pas d'acompte , sous des motifs divers ; au dernier moment , ils se décident pour une de leurs réservations et se gardent bien de se désister ailleurs
Eh oui, le comportement de certains touristes n'est pas aussi respectueux qu'on pourrait le croire............
Bonjour à tous,
En effet, mieux vaut éviter de payer la totalité un hôtel par avance lorsque vous voyagez par vos propres moyens...
Cela dit, rien que l'idée d'avoir "tout" à payer aussi, dès mon arrivée dans un Riad, me choque également. Je trouve que ça gâche beaucoup la "magie" de l'arrivée, le charme de la découverte du lieu que l'on a choisi... ça me dérangerait et je me poserais en effet des questions sur la qualité des prestations.
En général c'est au moment de votre départ qu'il doit vous être demandé de payer ou bien il faut être certain que les prestations seront tout à fait à la hauteur tout au long de votre séjours... et sur ce sujet nous avons tous essayé des adresses qui laissent à désirer...
Quand "tout" est payé, essayez donc de faire valoir votre mécontentement... en général, dans ce contexte, vos interlocuteurs sont souvent moins compréhensifs...c'est perdu d'avance.
Bonjour,
J'ai eu le même cas de figure pour la réservation d'un Riad à Marrakech !!! Pas d'inquiétude à avoir, il faut juste répondre aimablement que vous souhaitez payer le solde à votre arrivée; c'est ce que j'ai proposé et j'ai automatiquement trouvé un terrain d'entente avec le propriétaire du Riad.
Par contre, l'acompte de 30% me semble logique !!!
Bon voyage
J'ai eu le même cas de figure pour la réservation d'un Riad à Marrakech !!! Pas d'inquiétude à avoir, il faut juste répondre aimablement que vous souhaitez payer le solde à votre arrivée; c'est ce que j'ai proposé et j'ai automatiquement trouvé un terrain d'entente avec le propriétaire du Riad.
Par contre, l'acompte de 30% me semble logique !!!
Bon voyage
Tout à fait, et c'est ce que j'ai fait. Merci en tout cas. j'espère que votre voyage a été bon
Bonne soirée
Dan
Dan, Danyèle
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I’m finalizing the loop I’d like to do in May over 13 days, starting and ending in Essaouira.
We’re planning to rent a vehicle and are pretty active—we’re not really into crowds (that’s why I’ve decided to skip Marrakech).
Here’s my proposed itinerary:
Trip Proposal Summary: From May 13 (morning arrival) to May 26 (morning departure) Arrival and departure: Essaouira Day 1 (May 13): Arrival in Essaouira – Settling in / Exploring / Rest Day 2 (May 14): Essaouira – Water activities Day 3 (May 15): Essaouira to Tafraoute (~5h30) – route via Agadir – arrival and first exploration; Question: Is a detour to Taroudant worth considering? Day 4 (May 16): Tafraoute – Hike in the granite rocks – wild bivouac Day 5 (May 17): Tafraoute – Aït Mansour gorges – oasis – night in a hostel Day 6 (May 18): Tafraoute → Foum Zguid (~5h) – transition route – simple overnight or bivouac Day 7 (May 19): Foum Zguid → Zagora (~3h) – Draa Valley – desert prep Day 8 (May 20): Zagora → M'Hamid El Ghizlane → Erg Chigaga – departure with 4x4 guide – entering the dunes – bivouac Day 9 (May 21): Erg Chigaga – full desert day – walking, exploring – bivouac Day 10 (May 22): Desert → Ouarzazate (~5–6h) – leaving the desert – rest Day 11 (May 23): Aït Benhaddou – early visit – short hike – overnight stay Day 12 (May 24): Aït Benhaddou → Telouet – route toward the Atlas – start of trek – bivouac Day 13 (May 25): Atlas → Essaouira (~5–6h) – end of trek – return to Essaouira (overnight) Day 14 (May 26): Essaouira – free time + return flight
What do you think?
I aimed for an excursion to the Chigaga desert from M’Hamid because it seems less touristy and allows for a more compact loop. Is that a good idea? Is the drive to M’Hamid maybe too tedious?
Open to your great tips if there’s room for optimization!
All ears! :)
Thanks in advance and have a great day!
Clément
A lot of people find it important to stick to their budget when traveling—not to skimp, but to visit as many places as possible since traveling is their hobby.
In this post, I want to share some tips for those coming to Morocco who want their trip to be budget-friendly.
1. Prebook everything: hotels or riads, car rentals, or tours. If you book these in advance, it’ll make your life easier. You won’t have to deal with hagglers or people trying to overcharge you for services that are available online for free. Use platforms like Booking, Expedia, carsrental.ma, Airbnb, and other booking services to get this done properly.
2. Exchange your money to Moroccan dirhams as soon as you land. 1 € is always a little over 10 dirhams, but many people get charged as if it were exactly 10 dirhams per euro.
3. When visiting an old site or the old medina, avoid talking to vendors and shop owners—they’re really good at getting your attention and making you overpay for things.
4. Ask your tour guide to buy things for you. Yes, they do get a commission, but you’ll probably pay way more if you buy something yourself that they can get cheaply.
5. Walk everywhere. You don’t need a taxi for every little trip. Pick a good location and walk—most Moroccan cities are safe during normal hours.
6. Buy your food, drinks, etc., from supermarkets at normal prices. They can’t overcharge you since they scan every product.
I think that’s it for now.
Take care
In this post, I want to share some tips for those coming to Morocco who want their trip to be budget-friendly.
1. Prebook everything: hotels or riads, car rentals, or tours. If you book these in advance, it’ll make your life easier. You won’t have to deal with hagglers or people trying to overcharge you for services that are available online for free. Use platforms like Booking, Expedia, carsrental.ma, Airbnb, and other booking services to get this done properly.
2. Exchange your money to Moroccan dirhams as soon as you land. 1 € is always a little over 10 dirhams, but many people get charged as if it were exactly 10 dirhams per euro.
3. When visiting an old site or the old medina, avoid talking to vendors and shop owners—they’re really good at getting your attention and making you overpay for things.
4. Ask your tour guide to buy things for you. Yes, they do get a commission, but you’ll probably pay way more if you buy something yourself that they can get cheaply.
5. Walk everywhere. You don’t need a taxi for every little trip. Pick a good location and walk—most Moroccan cities are safe during normal hours.
6. Buy your food, drinks, etc., from supermarkets at normal prices. They can’t overcharge you since they scan every product.
I think that’s it for now.
Take care
Hi everyone! 😊
We’re traveling as a family to Marrakech from April 19 to 24, and there’ll be 15 of us (all ages), staying in the Targa neighborhood (El Idrissi Street).
I’d love your advice on a few things! 🙏
🚗 Vehicle rental
We’re thinking of renting 3 cars. We’ve seen really low prices online, but often without insurance.
👉 Do you have any reliable contacts or personal experiences to share?
👉 Would you recommend getting specific “tourist” insurance?
🏛️ Visits – Bahia Palace & Saadian Tombs
We’d like to visit the Bahia Palace and the Saadian Tombs, but:
We can’t find single tickets online We only see guided tours with fixed times (like 9:30 AM / 4-hour tours)
👉 Do you know if it’s possible to book without a guide? 👉 Or do we have to buy tickets on-site? (We’re a little worried about crowds and lines, especially with older folks in the group.) 🍽️ Restaurants / meals We’ve spotted the Grand Bazaar Marrakech for a meal. 👉 Any thoughts? 👉 Could you recommend other restaurants in the same budget? (We’re a big group, so it needs to stay reasonable.) For lunch/snacks, we’ve seen:
Snack Toubkal Goûter Saveur
👉 If anyone’s been, I’d love your feedback! 😊 🛒 Practical info – Targa neighborhood We’ll be in Targa (El Idrissi Street). 👉 Are there shops nearby for quick groceries (breakfast, water, etc.)?
If you’ve got any great tips, contacts, or little tricks, I’d love to hear them! 😍 Thanks so much for your help! 💖
We can’t find single tickets online We only see guided tours with fixed times (like 9:30 AM / 4-hour tours)
👉 Do you know if it’s possible to book without a guide? 👉 Or do we have to buy tickets on-site? (We’re a little worried about crowds and lines, especially with older folks in the group.) 🍽️ Restaurants / meals We’ve spotted the Grand Bazaar Marrakech for a meal. 👉 Any thoughts? 👉 Could you recommend other restaurants in the same budget? (We’re a big group, so it needs to stay reasonable.) For lunch/snacks, we’ve seen:
Snack Toubkal Goûter Saveur
👉 If anyone’s been, I’d love your feedback! 😊 🛒 Practical info – Targa neighborhood We’ll be in Targa (El Idrissi Street). 👉 Are there shops nearby for quick groceries (breakfast, water, etc.)?
If you’ve got any great tips, contacts, or little tricks, I’d love to hear them! 😍 Thanks so much for your help! 💖
As-salamu alaykum!
We’re heading to Morocco as a family from April 22 to May 8. It’s a bit short to explore such a beautiful and vast country, but school and work commitments, you know how it is... My partner is a musician and absolutely loves Gnawa music. Unfortunately, we won’t have time to visit Essaouira, as we’re heading south toward the Valley of the Roses...
Do you know of any places around Marrakech, Ouarzazate, or Kelaat M’Gouna where we might have the chance to meet Gnawa musicians? We’ll also be staying a few days in Aït Benhaddou and Skoura during our trip toward the Dadès Valley. If you have any good spots to buy a guembri along the way, I’d love to hear about them too! :)
Thanks in advance for your tips!
Mathieu
We’re heading to Morocco as a family from April 22 to May 8. It’s a bit short to explore such a beautiful and vast country, but school and work commitments, you know how it is... My partner is a musician and absolutely loves Gnawa music. Unfortunately, we won’t have time to visit Essaouira, as we’re heading south toward the Valley of the Roses...
Do you know of any places around Marrakech, Ouarzazate, or Kelaat M’Gouna where we might have the chance to meet Gnawa musicians? We’ll also be staying a few days in Aït Benhaddou and Skoura during our trip toward the Dadès Valley. If you have any good spots to buy a guembri along the way, I’d love to hear about them too! :)
Thanks in advance for your tips!
Mathieu
Mid-May: arriving alone (so, a "petit taxi"?) at Marrakech airport around 4:30 PM,
is it advisable to take a taxi at the airport (cost?) or is it wiser to book one through the hotel before departure (which would cost me 20 €)?
I think I’ve seen lower fares elsewhere (12 €?).
Destination: Riad Sijane near Djemaa El Fna square. Thanks!
hi there
we’re heading to Hammamet in a few months
what would you recommend visiting for a week?
best regards
Hi there,
I’m planning my next trip outside Europe for next year, but unfortunately, I don’t have a choice with the dates—it’s late June to early July. Last year, I went to Japan for three weeks, and it was constantly 36-37°C with over 90% humidity. It wasn’t easy, but it wasn’t impossible either.
For Egypt, I know it’s a period to avoid if possible, but I’m thinking that by the sea, it might be manageable. Otherwise, I’ll consider another destination.
Day 1: Arrival in Hurghada in the evening Day 2, 3, 4: Hurghada Day 5: Hurghada, then drive to Luxor in the early afternoon Day 6: Luxor Day 7: Luxor, then drive back to Hurghada in the late afternoon Day 8, 9, 10, 11: Hurghada Day 12: Return flight
For the Hurghada trip, either rent a car or—easier—a private car/van. Is it worth adding an extra day in Luxor?
During the stay, we’re planning activities like camel rides, quad biking, jeep tours, snorkeling, and jet skiing.
Thanks for your replies
I’m planning my next trip outside Europe for next year, but unfortunately, I don’t have a choice with the dates—it’s late June to early July. Last year, I went to Japan for three weeks, and it was constantly 36-37°C with over 90% humidity. It wasn’t easy, but it wasn’t impossible either.
For Egypt, I know it’s a period to avoid if possible, but I’m thinking that by the sea, it might be manageable. Otherwise, I’ll consider another destination.
Day 1: Arrival in Hurghada in the evening Day 2, 3, 4: Hurghada Day 5: Hurghada, then drive to Luxor in the early afternoon Day 6: Luxor Day 7: Luxor, then drive back to Hurghada in the late afternoon Day 8, 9, 10, 11: Hurghada Day 12: Return flight
For the Hurghada trip, either rent a car or—easier—a private car/van. Is it worth adding an extra day in Luxor?
During the stay, we’re planning activities like camel rides, quad biking, jeep tours, snorkeling, and jet skiing.
Thanks for your replies
Hi there,
We’re planning a trip to Morocco in September-October in our Fiat camper van, which isn’t a 4x4 but has already handled quite a bit of rough travel. While reading up on southern Morocco, we’ve been drawn to the Aguinane oasis but I’m having trouble locating it on the map. Is it possible to get there without a 4x4?
Thanks for your help
Hi,
Does anyone know the address of a rose flower distillery in the Valley of Roses / Kelaa M'Gouna? A traditional distillery, not just the tourist shop.
Thanks a bunch!
Nicolas :-)
Does anyone know the address of a rose flower distillery in the Valley of Roses / Kelaa M'Gouna? A traditional distillery, not just the tourist shop.
Thanks a bunch!
Nicolas :-)






