Traveling with Iberia Airlines
FR

Translated into English.

Original post
WI
Hi everyone,

I’m leaving this Saturday the 30th with Iberia, and they’re not responding to emails or picking up the phone 😐. So I’m trying here with my three questions:

1 - On the way there, I’d like to check a pack of water (Vittel 1.5L x6 bottles) in my hold luggage since it’s not allowed in the cabin. I’d like to know if this is allowed or if there are any restrictions in the hold as well (aside from the maximum weight of the luggage, of course)?

2 - I have a disability, and my health hasn’t been improving, so I’ve needed a cane to get around for a while now. At the airport, they’ll put me in a wheelchair with special assistance (I’m used to it). I’ve brought a folding cane for the trip—am I allowed to have it in my carry-on luggage? (It’s a basic walking cane that folds, no fancy handle that unscrews with a sword inside or anything like that). The wheelchair is great, but before the flight, I’d like to stretch my legs a bit .

(The question might seem silly, but I’ve had some weird surprises at airport security before—a glass knick-knack that confused them for a while, even though it was just a small glass rose under a dome, or another time, my empty hair spray bottle caused a lot of hesitation.)

3 - I never received an invoice for my Iberia flights (booked in February), and I’ll need it (since a small part might be reimbursed by my works council). I’ve checked my Iberia personal space, but there’s no invoice anywhere. Do you know how I can get it? (Given that they don’t respond to emails—or if they do, it’s off-topic—and they don’t answer the phone.)

Thanks so much for your help!
TA Tatra Globetrotter ·
Hi there,

You can transport 20-liter water containers when returning from pilgrimages—there’s no issue in principle. However, if the cargo hold is pressurized, water bottles might get jostled and potentially damaged. Or they’d need to be *very* well packed. You can find these kinds of bottles everywhere; they’ll probably be expensive, but still more practical in my opinion.

The walking stick shouldn’t be a problem, but that’s not up to the airline. Airport policy is what matters here.

Michel
CA Carassou Veteran ·
Hi Witch, I’m only replying about the cane. Back in 2010 when I went to Japan, I had a folding cane with me just in case I needed it to board the plane. At Paris airport, both on the way out and returning from Tokyo, I had to fully unfold my cane to have it go through the X-ray like any carry-on luggage. This was back when I didn’t yet have wheelchair assistance at airports.

If you’re used to assistance, you probably know you’re not "strapped" into your wheelchair and can stand nearby... but you can’t really wander far from it, so avoid going for a walk and leaving the wheelchair unattended.

Wherever you’re going (I think it’s Easter Island?), I wish you a great trip! Carassou
WI Witchissime Regular ·
Thanks for your reply!

True, I’m used to special assistance, and I’m not silly enough to leave anything unattended in an airport ;) That’s not what my question was about, though. ✴️

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