En fait, il apparaît qu’une ordonnance du 25 mars dernier permet aux professionnels du tourisme de remettre un avoir aux consommateurs victimes d’annulations en lieu et place d’un remboursement immédiat en argent.
La Commission Européenne, considère que cette ordonnance n’est pas conforme au droit communautaire et plus précisément à l’article 12, paragraphe 4, de la directive (UE) 2015/2302.
La Commission Européenne, a donc mis en demeure, le 02 juillet 2020, l’Etat Français et lui donne 2 mois pour modifier la réglementation adoptée en urgence et de la rendre compatible avec le droit communautaire. Il reste donc à attendre !!??
Bonsoir, pourquoi la France changerait elle l ordonnance du 25 mars...faites le compte du délai de 2 mois plus les vacances et la lenteur administrative et nous serons pas loin de la fin de cette ordonnance.....Bonne soirée mum49
Bonsoir, pourquoi la France changerait elle l ordonnance du 25 mars...faites le compte du délai de 2 mois plus les vacances et la lenteur administrative et nous serons pas loin de la fin de cette ordonnance.
Bonsoir
Cela semble évident mais comme un recours a été déposé lundi devant le Conseil d'État par deux associations, l'UFC-Que choisir et la CLCV cela risque de changer la donne.
D'un autre côté les entreprises du voyage préparent la riposte pour que le gouvernement français ne cède pas à la mise en demeure de l'Union Européenne.
Bonjour, merci pour ces informations. Je doute un résultat positif pour les clients. Les différents acteurs du tourisme vont defendre l ordonnance. La croisière prévue en mai ayant été annulée, nous avons accepté un report sur une croisière en novembre avec pour le même prix une cabine vue mer au lieu d une intérieure. Si tout le monde demande un remboursement, pas mal d'agences mettront la clé sous la porte. Bonne journée à tous mum49
Bonjour je n'ai toujours pas eu de remboursement de MSC . Je leur ai envoyé 3 emails en 5 jours et il n'y a plus ni accusés de reception ni de réponses et vous où en êtes-vous . merci de me répondre
Bonjour, je suis d'accord avec le principe du report mais quand msc propose de remplacer une croisière de 13jours avec escales en Grèce (poesia du 10 au 22 décembre), valeur 1500€ pour 2 en cabine intérieure, par une croisière de 8 jours en méditerranée qui coûte moins de 600€ pour 2, je trouve qu'il y a de l'abus...
En ce qui nous concerne, notre croisière du 1er au 15 septembre a été annulée par MSC.
Nous avons alors reçu de la part d'AZUR CROISIÈRES un avoir correspondant à la valeur de l'acompte versé soit 600 €.
Nous avons choisi nous même notre propre croisière de remplacement. Il fallait juste que l'acompte de la croisière de remplacement (correspondant à 30 % du prix total de la croisière) soit égal ou supérieur à l'avoir.
Nous avons sélectionné nous même une croisière en juin 2021 dont l'acompte était de 676 €. Nous avons utilisé la totalité de l'avoir et uniquement versé un supplément de 76€.
Nous ne sommes donc par perdant puisque nous avons utilisé la totalité de l'avoir MSC. Et nous avons bien fait de réserver cette nouvelle croisière de remplacement puisque quelques jours après notre réservation, MSC a augmenté les prix de 100 €/personne !
Pierre
Orient Queen en 2008 et 2009 / MSC Splendida en 2010
Carnival Glory en 2011 / Carnival Breeze en 2012
MSC Magnifica en 2013 / MSC Armonia en 2014 et 2015
MSC Divina en 2015 / MSC Orchestra en 2016
MSC Preziosa en 2017 / COSTA Magica en 2018
J'en suis en effet toujours point. Mes relances par mail se soldent au bout de quelques jours par un message poli, mais sans suite. Voila le contenu du dernier qui date de fin juillet 2020 :
Bonjour Monsieur,
Nous sommes désolés et vous prions de bien vouloir nous excuser pour le délai apporté au traitement de votre demande dû aux événements actuels.
Nos services reçoivent en ce moment un très grand nombre de demandes de reports, remboursements et annulations ce qui augmente le délai de traitement ; vous n’êtes pas sans savoir que notre secteur d’activité connaît une forte crise aussi nous travaillons en effectif et horaires réduits mais nous mettons tout en œuvre pour répondre à nos clients dans les meilleurs délais. Soyez assurée que nous prenons tous les dossiers à cœur.
Le remboursement de ce dossier est approuvé et en cours de traitement. La phase de virement étant faite par le service Financier de notre siège à Genève (le service comptabilité de Genève traite les dossiers réservés en Suisse), nous les avons à nouveau relancés afin qu’il vérifient la raison de ce retard. Nous vous assurons de tous nos efforts pour vous répondre au mieux malgré les circonstances que nous vivons et qui sont à la fois inédites et d’une extrême gravité pour notre société.
Nous vous présentons à nouveau nos plus sincères excuses pour ce fâcheux contretemps et nous nous engageons à nous acquitter de cet engagement dès que possible.
Bonjour j ai également reçu une réponse hier mais différente qui m'informe en gros que le remboursement ne pouvant pas être crédité sur carte bancaires ils me demande de leur faire parvenir un R.I.B ce que j'ai fait des la lecture de leur réponse j'ai demandé un accusé de reception que je n'ai pas encore reçu donc impossible de savoir si ils lu et reçu mon email et mon R.I.B.
J'ai une triste expérience avec MSC bien que titulaire d'une carte Diamand avec 10 croisières en 10 ans. j'ai annulé en avril une croisière prévue en octobre. J'attends toujours le remboursement de mon acompte (hors assurance et frais de dossier) malgré 3 rappels !
Bonjour je suis dans le meme cas que vous j'ai annulé le 14 avril une croisière MSC sur le Divina après plusieurs mails et coups de telephone je n'ai toujours pas reçu de remboursement ils me doivent mon acompte déduit des frais de dossiers car j'ai annulé a plus de 60 jours du depart avez vous obtenu votre remboursement si oui combien de temps ont ils mis pour vous le verser merci pour votre réponse
Je ne sais pas si cela vous rassurera mai s dans mon cas c'est pour une annulation début avril que j'attends toujours à la mi-août, remboursement de mon acompte !
Juste ce message pour vous informer que je suis dans la même situation que vous. Sans être "diamant" chez MSC (mais croisiériste en "Yacht Club" tout de même), j'attends toujours le remboursement de mon acompte (hors frais) pour une croisière en septembre 2020, annulée de mon fait en avril 2020.
j'ai bien entendu, suite à plusieurs relances, reçu des messages polis pour m'indiquer que le dossier d'annulation était validé et qu'ils faisaient le nécessaire pour traiter le remboursement au plus vite !!! Et voila bientôt 4 mois que ça dure !!!
Cordialement.
Bonne nouvelle !
Enfin ce matin mon compte est recredité !
Moins les frais, car annulation de mon fait en mars pour départ en juillet !
Il y a un mois j'avais tout de même saisie le metiateur des voyages !
Bon courage à tous !
Ne lâchez rien !
Bonjour c'est une bonne nouvelle et ça redonne espoir par contre je remarque qu'ils ont effectué le remboursement apparemment le mois qui suis votre votre croisière j'ose espérer qu'ils vont pas attendre pour moi le mois d'avril ma croisière est prévue en mars 2021
Pour info nouveau message reçu ce jour. Je trouve savoureux l'observation au terme de laquelle "MSC se porte bien..." Avec de la trésorerie à bon compte...
Bonjour,
Je comprends parfaitement votre mécontenment et j’en suis navrée.
Une petite note toutefois qui je l’espère pourra vous rassurer, aujourd’hui nous faisons face à une crise sanitaire sans précédent, le tourisme et la croisière plus particulièrement sont touchés de plein fouet par la crise du Covid-19 néanmoins la compagnie MSC Croisières se porte bien.
Actuellement la majeure partie de notre personnel au niveau mondial travaille à temps partiel, ce qui résulte une charge de travail répartie sur 1 à 2 journées de travail par semaine et à pour conséquence directe d’allonger les délais de traitement des dossiers.
Nous comprenons que cela ne répond pas directement à votre problématique de remboursement mais nous vous assurons que toutes les équipes, aussi bien en local qu’au bureau central, travaillent avec minutie et acharnement sur de nombreux fronts pour satisfaire tous les clients.
Etant donné le nombre accru de demandes, nous mettons tout en œuvre pour répondre à chaque hôte dans les meilleurs délais. Nous prenons votre dossier à cœur et notre direction, avec l’aide du service financier, veille à ce que chaque remboursement soit effectué en bonne et due forme. Si un remboursement vous a été confirmé, nous vous garantissons que ce dernier sera traité par notre maison-mère dès que possible.
Aujourd’hui, dans cette période difficile, nous espérons de tout cœur pouvoir compter sur votre compréhension ainsi que sur votre patience.
Meilleures salutations,
Fatou CAMARA
Bonne nouvelle !
Enfin ce matin mon compte est recredité !
Moins les frais, car annulation de mon fait en mars pour départ en juillet !
Il y a un mois j'avais tout de même saisie le metiateur des voyages !
Bon courage à tous !
Ne lâchez rien !
Bonjour,
Ouf! Enfin un remboursement! Merci pour votre message, je garde espoir et reste patient😉
Vu que vous avez annulé en mars et moi en avril, peut-être que le mois prochain... 😊
Savez vous si je décide d'annuler cette croisière si je serai remboursée (sauf assurance et frais d'approche que j'ai déjà paiés) conformément au paragraphe…
Je voudrais savoir si vous avez reçu une nouvelle proposition Pour une prochaine croisière pour remplacer vôtre croisiere qui est annulée moi c était prévu…
J'ai réservé une croisière sur Last minute sur un bateau MSC pour juillet 2018 moyennant un accompte de 200Euros. Pour des raisons personnelles, je ne peux…
J’ai besoin de vos conseils. Je suis complètement perdue. Nous avons réservé une croisière msc le 1 août au départ de Miami, une suite yacht club famille (nous…
J'avais réservé une croisière chez MSC avec les vols. J'ai du annuler celle-ci cause intervention chirurgicale à 70 jours du départ. J'ai de ce fait payer les…
Hi everyone! I’m used to sailing on a sailboat with two or three people—it’s amazing. But I’d love to try the experience of a cruise. Just to clarify, I’ll be going alone. My first question: are there other solo travelers on these cruises, or is it mostly couples and families?
For a first cruise, I’d prefer a short one (maximum 8 days). Do those exist? And on the smallest boat possible. I live in Marseille, so a departure from Marseille would work, but I’m open to other ports too. If you have a cruise line to recommend and a destination you’ve enjoyed, or if you’ve had a great experience on a more intimate-sized ship, I’d love to hear about it!
hi there
Here’s the cruise schedule for 2026.
It’s a great way to get ideas and maybe even meet up with other members.
2 essential rules:
1) never "quote" the calendar when replying—this’ll avoid any confusion
2) follow the format below
DD/MM - username / SHIP IN CAPS / number of days / cruise title / departure port
DON’T FORGET THE SPACES between the / /
REMINDER Despite my requests, few people follow the requested format. Cruises that stray too far from it won’t be listed anymore—sorry!PLEASE respect the templates!
COPY AND PASTE THE FORMAT BELOW AND REPLACE WITH YOUR DETAILS IF YOU’RE STRUGGLING
DD/MM - username / SHIP IN CAPS / number of days / cruise title / departure port
DON’T FORGET THE SPACES between the / /
It takes time to fix mistakes, so THANKS TO EVERYONE for your help!
YOUR TURN 😉
NUMBER OF CRUISES 2026:
JANUARY
FEBRUARY
MARCH
APRIL
MAY
JUNE
JULY
AUGUST
SEPTEMBER
OCTOBER
NOVEMBER
DECEMBER
Hello!
After a lot of hesitation between different cruise lines (Explora, Oceania, YC, HAL, NCL) and several destinations like Norway, Ireland, and Iceland,
I finally chose NCL’s Star for Iceland.
I had already looked at this itinerary when I went to Scotland in April with CFC, but it was really expensive.
You should know that CFC often offers last-minute deals 45 days before departure (the point when you can no longer cancel or modify).
So, I got a great opportunity and grabbed it.
Departure is on August 23rd.
If there’s one trip I’ve always wanted to take, it’s a long boat journey far from my daily routine—something like crossing the Atlantic. I first thought about traveling on a cargo ship or similar, as some of these boats used to accept individual passengers, but I’ve read that this has become very rare since COVID. Plus, the options that might work for me are way out of my budget, like Neoline, for example.
A cruise seems like the best solution for me, especially since what I really love is the idea of a long stay on a ship—making stops in different places, exploring them, the change of scenery, and a real break from the daily grind. I’ve never been on a cruise before, so I was thinking of doing a 21-day cruise between a port in mainland France (Marseille) and Pointe-à-Pitre. The departure port doesn’t really matter—Marseille, Le Havre, or even a nearby European city would work.
Since I want to travel solo, I’m really keen on cruises designed for solo travelers. MSC has one from Marseille to Pointe-à-Pitre, lasting 21 days, departing next November (so in a few months). The price is within my budget, just over 1800 €.
I see that other cruises with similar routes and durations are planned for next year, November 2027, but the prices are totally different—around 3500 €, which is clearly out of my budget.
So, my question is: do you think I should wait for a possible price drop for the 2027 cruises (if I understand correctly, prices are adjusted based on how full the ship is and how close the departure date is) or should I book the one in November 2026? I could easily take three weeks off this fall. Also, is it too late to book for November 2026? I’ve read that visas might be required for some stops.
For the rest—accommodation in Guadeloupe and the flight ticket back to France—it’s not a problem; I can sort that out pretty easily.
Hi everyone ...
We’re planning to do the 83-day Cunard cruise ...
departing from Southampton on January 10, 2027 aboard the Queen Anne ...
has anyone done it ... or have any info ... or tips ...
for example ... deck and cabin choices ... drink packages ... excursions ... etc.
... anything good to know about this ship???
Thanks everyone ...
Hi everyone,
I’m staying in a suite on the Pacifica in October and I can’t find any details about the suite benefits beyond the elite restaurant, the butler, and the espresso machine.
What about breakfast and meals served free in the cabin, and the spa?
Costa’s been cutting back on perks for Gold members, and it seems like suites are next.
Thanks for your replies!
We’re doing the next CFC cruise in Norway and we’re looking for the excursion program and their prices.
For those who’ve done this cruise before, could you share this info with us?
I know the company doesn’t release it until 8 weeks before departure. I like to plan ahead and avoid any unpleasant surprises.
Hello,
We’re back from this cruise.
Boarding in Dunkirk: The doors opened around 12 PM. Since we were a bit early, I asked if my husband, who uses a walker, could wait inside instead of outside. I left him with the two suitcases and our two backpacks in the small hall while I parked the car in the reserved CFC parking lot for 10 € per day.
The shuttle that was supposed to take people from the parking lot to the model pavilion was supposed to arrive in 5 minutes, but after 15 minutes, nothing. After waiting 15 minutes, I saw a man walking and asked if I could follow him. In 15 minutes, we arrived, and still no sign of the shuttle—it must have passed us. Arrived at the model pavilion.
My husband had already checked in the suitcases with the help of a CFC staff member. The remaining formalities were completed quickly. We were on board by 12:15 PM. Headed to the buffet on deck 11 and waited in a lounge to access our cabin.
At 2 PM, we discovered our balcony cabin on deck 9 at the rear: spacious with a large balcony compared to MSC/COSTA.
Since we were at the rear, cabin 9202, there was always an issue with elevator number 4: "priority."
Elevator number 2 stops at deck 10... and elevator number 3 was often out of order, leaving only number 1 for those with mobility issues to reach the buffet, especially for people who struggle with stairs. Note: only one child on board and lots of "gray hair."
DAY 2: At sea. Lots of activities offered.
Day 3: GOTHENBURG (Sweden). Sunny, 19°C at 11 AM.
Excursion booked with CFC: Gothenburg and Haga for all.
Interesting visit with a great guide. The HAGA district, in our opinion, is full of cobblestones and nothing special, not suitable for people using a cane or wheelchair. Elevator number 3 was out of order again.
Day 4: Copenhagen. 15°C in the morning, showers in the afternoon.
We didn’t book an excursion since we’d already stopped here with CFC in 2025, and based on advice from this forum, we took the hop-on/hop-off bus right in front of the ship. I still went to see the Little Mermaid again.
No TV, but the elevator was fixed.
DAY 5: At sea. Still no TV.
DAY 6: GDANSK (Poland). 15°C, rain all day.
There’s a shuttle to get to the city center.
We took the excursion: Panorama of Gdansk.
The guide left us at the entrance of the city center for 45 minutes, telling us what to visit. Meet-up for the rest of the tour at 3 PM. The bus left at 3:15 PM to cover 10 km to see St. Mary’s Cathedral. We arrived at 4:16 PM... The guide said there are often traffic jams in that direction. We had 10 minutes on site before heading to see the lighthouse and the Westerplatte monument, where we also had 10 minutes.
Many of us wondered why we didn’t do the tour in the opposite direction since they knew there would be traffic...
I went to reception to complain about the organization. The staff member read me the program: we were supposed to start with the lighthouse, then go to the cathedral and stay for 30 minutes before heading to the center of Gdansk for a short guided walk with some free time to buy souvenirs, etc.
The guide did the complete opposite of what was planned and didn’t even give us a guided tour—just dropped us off in the city...
DAY 7: Bornholm Island (Denmark). 14°C, a few sunny spells.
We saw in the excursions that there was a walking tour of RØNNE. So, like many others, we explored on our own. There was a small orchestra welcoming us at the port and two people with city maps. We took the shuttle to leave the port—it ran every 15 minutes. The tourist office was next to the "shuttle bus." A pleasant visit at our own pace.
DAY 8: KIEL (Germany). 18–23°C, nice weather.
We took the "Kiel for all" excursion. Great guide and interesting visits.
The port is in the city, and in 10 minutes, we were in the city center by following a blue line on the ground from the port. Elevator 3 was stuck again... and the TV was back.
DAY 9: At sea. Elevator 3 works.
DAY 10: At sea. Elevator 3 is out of order again...
DAY 11: Disembarkation in Dunkirk.
Cabins had to be vacated by 7:30 AM. Buffet open until 9 AM.
Elevator number 1 was "reserved," leaving only number 2, which doesn’t go up to deck 11... a problem for people with mobility issues who had to cross the entire deck 11 and try to use one of the four working elevators at the front, which were crowded.
My opinion: Interesting stops.
The onboard staff were always welcoming, smiling, and mostly French-speaking.
Evening shows were better than in March/April 2025—better singers, dancers, and presenters, and the costumes were improved.
I liked the "magician" shows less.
There were three onboard lectures by a very cultured person, but they went off-topic and were too historical for my taste. I didn’t attend the other two; my husband went to the second but not the third.
For this cruise, there was a bridge theme, but we’re not players or interested.
We didn’t take a drink package on board—water, coffee, tea, and herbal teas were available.
We had a water leak in our cabin the night before disembarkation. We reported it, and after the technical staff came (with a translator who didn’t speak English), we were asked to leave the cabin for a while for repairs. We went to a lounge, and after 1.5 hours, I checked in at reception. The repair took longer than expected... we had to change cabins... not ideal the night before disembarkation. No balcony cabins were available, so we got an ocean-view cabin, 6075, with a bathtub (impossible for both of us to use). We packed our suitcases, took a shower in our cabin, and moved to the new one. Noise from chairs until 12:30 AM because the cabin was under a lounge, and constant ventilation noise in the hallway... sleep was hard to come by.
Disembarkation: Well organized. We were helped with transporting the two suitcases and bags to the waiting room while I took the shuttle to get the car.
Guylène
Hi there,
Here’s the 2027 cruise schedule.
It’s a great way to get ideas and maybe even meet up with other members!
2 essential rules:
1) Never "quote" the schedule when replying—this avoids any confusion.
2) Follow this format:
DD/MM - username / SHIP IN CAPS / number of days / cruise title / departure port
DON’T FORGET THE SPACES between the / /
REMINDER Despite my requests, few people follow the requested format. Cruises that stray too far from it won’t be listed anymore—sorry about that. IMPORTANT Please respect the templates!
PLEASE COPY AND PASTE THE FORMAT BELOW AND REPLACE WITH YOUR DETAILS IF YOU’RE HAVING TROUBLE
DD/MM - username / SHIP IN CAPS / number of days / cruise title / departure port
DON’T FORGET THE SPACES between the / /
It takes time to fix mistakes, so THANKS TO EVERYONE for your help!
YOUR TURN 😉
NUMBER OF 2027 CRUISES: 1
JANUARY
14/01 - poupou10 / AZAMARA JOURNEY / 74 days / South America Tour / Miami
FEBRUARY
MARCH
APRIL
MAY
JUNE
JULY
AUGUST
SEPTEMBER
OCTOBER
NOVEMBER
DECEMBER
We’re taking an MSC cruise in May, and after the Cinque Terre, we’ll be stopping in Naples. We’d like to know if it’s possible to walk out of the port quickly and reach a nice area of Naples on foot (we’re two older people). While we’re at it, I’ll ask the same question for Palermo, since we’ll be there the next day. Thanks for your replies.
hi,
I’m leaving Hamburg for Iceland at the end of July. The boat arrives in Reykjavik on Tuesday, August 4th at 8 AM, and I’d like to book a day trip like the Golden Circle or Secret Lagoon… The sites like GetYourGuide and others list departures at 8 AM. If you’ve used these sites with the MSC Preziosa, could you let me know how to go about it?
Thanks! 😉
allyMB007
Hello everyone,
It’s with immense sadness that I learned this morning of the passing of our friend Nathalie (nadu). Many of us knew her through this forum, which she loved so much. She enjoyed reading your travel stories, joining discussions, sharing her cruise reviews, and offering valuable advice—always with kindness, gentleness, and discretion.
For me, Nathalie was so much more than just a cruise enthusiast. She was a friend, a deeply kind person who was always there to listen, despite the many health challenges she faced with tremendous courage. We corresponded regularly, and sometimes we had the chance to visit each other’s homes or attend the cruise show together with our respective husbands.
We shared a common dream: when we both retired, we had planned to finally go on a cruise together. Life had other plans, and that trip will forever remain a journey we never had the chance to take. That thought weighs heavily on my heart today.
I’ll remember her as a gentle, generous woman who was always ready to help others. Her presence on this forum will leave a huge void, just as her friendship has in my life.
I send my sincerest thoughts to her husband, her family, and all those who had the chance to know her.
Fair winds, Nathalie. I like to think you’re now sailing on an infinitely calm sea, under an eternally blue sky. You’ll remain in our thoughts and hearts every time we talk about cruises or set off on a new journey.
Rest in peace, Nathalie.
For those who’d like to send a message of comfort and sympathy to her husband, you can send me a PM, and I’ll pass it along.
THANK YOU
Hello everyone,
So happy to be back on this Forum!
We’re heading off on another cruise—our 7th—after a 5-year break...
We’ll be leaving from Venice on April 26th with stops in Kotor, Mykonos, Santorini, and Ancona.
Could you help me plan the stops by sharing tips, tricks, and advice?
For those who already know me, you know we prefer not to take the cruise line’s excursions but instead organize everything ourselves.
Thanks in advance to everyone, and looking forward to chatting with you all!
hi there, a group of friends and I are going on a cruise at the end of June with CFC in Norway. I’d love to get some info on the different stops we’ll be making. Most of them are one-day stops (from around 10 AM to 8 PM on average). Here are the stops: Andalsnes, Trondheim, Honningsvåg, Alta, Hellesylt, Sandane, Austefjorden.
Thanks in advance to anyone who can share what there is to see or do in these places.
When I get back, I’ll post what we did—it might help others who come after us.
Also, does anyone know if the boat sticks to the arrival time in Dunkirk for catching tickets to head back south? We’ll plan a buffer just in case.
Hi there, The day before boarding the Costa Favolosa for the Norwegian Fjords cruise departing from Hamburg, I'd like to book a hotel. Which one would be the most convenient location-wise relative to the port?
Thanks in advance for your reply.
Hello,
We’ll be sailing on the Renaissance with CFC to southern Norway from July 4 to 11, 2026, departing from Dunkirk (the cruise was booked through "Planète Croisière").
When entering some personal details or pre-selecting options on the CFC website, I’m wondering about the "optional" categories for drinks and WiFi.
I’m actually a bit surprised by these extra charges, as we weren’t used to them on other cruises (Australis in Patagonia; Hurtigruten’s Coastal Express in Norway and Alaska; Rivages du Monde in the Arctic or on the Douro River; a Nile river cruise in Egypt), where we sometimes had access to basic drinks at meals and free WiFi when near land.
Anyway, for those who’ve already taken a CFC cruise on the Renaissance, could you share some advice? Specifically about the most basic drink package, called "Fraîcheur" (238 € for two), which doesn’t seem to be described anywhere. The "Premium" package seems excessive (490 € for two for the week) for light drinkers.
As for WiFi, it’s 10 € per day per person. While I find that price acceptable for parking our car in Dunkirk, it feels overpriced here (especially since it was free on the Nordlys "Coastal Express" just 3 or 4 years ago).
So, I’d love to hear from experienced cruisers who’ve been on this ship!
Looking forward to seeing the excursion prices, which should be available soon! 😐
Hi there,
I’m considering a cruise on this ship in the recently introduced Yacht Club category.
Have any forum members tried it?
What are your thoughts? Positive or negative? Which cabins should we go for—or avoid?
We’re already familiar with the Yacht Clubs on the Splendida, Fantasia, Preziosa, and Divina series.
We weren’t as keen on the one on the Seashore—we found it too big.
Thanks in advance for your feedback!
Best,
Claudine
We're considering a new cruise soon and would like to try the Renaissance.
The uniqueness of the promenade cabins appeals to us, but could anyone give us some insights on the following points:
- Is the glass door sufficiently tinted to prevent outsiders from seeing into the cabin?
- Is the soundproofing good enough to block out conversations on the promenade deck?
Thanks in advance to anyone who can help!
My husband, our two teens, and I are going on a cruise on the COSTA Esmeralda at the beginning of July. We’re thinking of exploring the ports on our own. Do any of you have recent experiences or tips to share? Are there shuttles between the port and the city center? Are they free? Looking forward to hearing from you.
As promised, here’s my review of the cruise I took from the 5th to the 19th on the MSC Virtuosa.
As you know, I had initially booked a cruise with Mein Schiff departing from Dubai (from Dubai to Cape Town). It was a 22-day cruise. Due to the issues in the Persian Gulf, my cruise was canceled by Mein Schiff.
So, we started looking for a Plan B because we really wanted to go. Especially my wife, who had just had a minor procedure and needed some rest. Since she had already taken time off, she was determined to travel. However, we were looking for an affordable Plan B since we weren’t sure when Mein Schiff or the airline would reimburse us.
While browsing online, I found a 15-day cruise departing from Pointe-à-Pitre (including flights, transfers, the cruise, and drinks) for a price of 1,200 € in a Fantastica balcony cabin. We thought, *Why not?*
I should mention that I’m not usually a big fan of MSC. My last experience with them was post-Covid (I took two cruises, one in 2021 and another in 2022), and it was honestly a disaster. We didn’t want to repeat that, but after talking to Catherine, who told me she was very happy with a short Christmas cruise, we decided to give it a try.
I have to say, I was left speechless. Honestly, the cruise was absolutely perfect. There’s nothing to complain about (or just a few minor details). In terms of service and food, I felt like I was on a premium cruise line. I’d even say MSC has nothing to envy from some of those companies. While premium lines like Holland, Celebrity, and Royal are cutting back on services, I think MSC has made huge improvements. Seriously, I wasn’t expecting this at all. You’ll see what I mean as we chat more.
I won’t do a full review like I usually do because there weren’t many stops:
1. We boarded in Pointe-à-Pitre
2. We stopped in Saint-Martin
3. Then it was a direct crossing to the Azores...
This cruise was really about relaxing, even if it’s not the kind of trip we usually take.
First off, I’m not a big fan of "flight and cruise" packages. I asked if we could leave two days early, but they said it wasn’t possible. We had to take the flight, then the bus, and board the ship directly.
It’s not really my thing, but given the price we paid and since we really wanted to relax, we thought, *Why not?*
Here’s the itinerary:
Boarding in Pointe-à-Pitre
Saint-Martin
Five days at sea
The Azores
Four days at sea
Hamburg
One day at sea
Le Havre
But as I mentioned, it wasn’t about the itinerary. It was really about taking a break and unwinding. Honestly, I came back thrilled.