Trains en Italie, acheter ses billets, s'y retrouver!
by Sylviecha
This discussion is in French, the community’s main language.
Original post
Bonjour, je cherchais depuis plusieurs jours des informations à propos des trains en Italie, puisque ce sera mon mode de transport de prédilection lors de mon voyage en fin-septembre 2012. Je suis tombée par hasard sur des vidéos très sympas réalisés par Mark Wolter (Wolter's World) , qui donnent de très bons trucs pour se débruiller avec le transport ferroviaire en Italie. Les vidéos sont en anglais, toutefois.
Voici le lien : http://www.youtube.com/watch?v=oitxAzd8z4U
Pour mon voyage en Italie, je vais visionner attentivement ses autres vidéos, qui donnent des trucs pratiques sur Rome, Venise, Florence... ainsi que quelques notions de base à connaître avant de partir vers ce pays. Un véritable petit coffre à outils !
Sylvie
Il n'y a rien de compliqué pour utiliser les trains italiens.
Le site des FS est facile à utiliser, très utile pour trouver les horaires :
http://www.fsitaliane.it/
(le nom des gares doit être écrit en Italien, et avec l'orthographe exacte !)
J'achète toujours mes billets aux distributeurs automatiques des gares - le mode d'emploi et les indications sont disponibles en plusieurs langues, dont le Français.
Il ne faut pas oublier de composter le billet; si on a oublié, il faut en principe le faire valider aussitôt que possible par le contrôleur sur le train (sans attendre qu'il passe).
Sur les quais, les indications sont données par haut-parleur ou aux écrans suspendus, avec souvent la liste des arrêts - aussi dans les trains, mais pas toujours.
contrairement à la légende, les trains italiens ont en général une bonne ponctualité - bien que des retards puissent toujours se produire, comme partout.
Bien, bien 😏
On pourrait ajouter : se munir éventuellement d'une chaîne avec cadenas ou autre dispositif similaire pour pouvoir attacher ses valises en queue de wagon cas ��chéant pour éviter qu'on ne les vole si on a peur...
On pourrait ajouter : se munir éventuellement d'une chaîne avec cadenas ou autre dispositif similaire pour pouvoir attacher ses valises en queue de wagon cas ��chéant pour éviter qu'on ne les vole si on a peur...
Mathilde
Merci Michel, c'est exactement ce genre de détails que je cherchais!
Ceci est mon 1er voyage en Europe et je dois m'outiller pour utiliser les transports en commun efficcement.
Je cherche un train qui me mènera de Salerno à Venise en début octobre, or, impossible d'acheter mes billets en ligne avec Trenitalia (qui propose quand même des rabais intéressants, avec le mode Économie et Super-Économie).
Mon agente de voyage me proposais de les acheter pour moi, via un autre site, mais à 475 Euros pour deux, je trouve que c'est largement plus dispendieux que ce que je vois sur le site de Trenitalia.
Je vais donc devoir les acheter moi-même, sur place, une fois arrivée en Italie...en espérant qu'il restera des billets en Économie ou Super-Économie (nombre limité).
J'ai lu sur Voyage Forum qu'il est préférable de réserver ses sièges, sur les trains.
Est-ce vraiment le cas?
Peut-on acheter un "pass" qui vaudra pour plusieurs voyages en train, à travers le pays ? Nous voulons aussi faire ROME-NAPLES; et VENISE-VENETO-VINCENZA.
Sylvie
Ceci : http://www.eurail.com/ Bien calculer si ça vaut la peine par rapport aux prix individuels des billets...
Mathilde
Ceci dit, je viens de me livrer à une expérience fort intéressante...
Je me souviens avoir aidé une Canadienne à acheter sur ce forum un billet Zurich-Innsbruck (Autriche). Cette personne avait réussi à s'inscrire sur le site suisse des trains, je ne sais pas quelle était sa carte de crédit en revanche. Si elle y est arrivée, vous aussi peut-être ?
Donc, j'ai essayé de voir si je pouvais acheter des billets de trains italiens sur le site suisse. http://www.cff.ch/horaire.html
J'y arrive sans problème pour Rome-Naples et vice versa et pour Rome-Venise. Seul le trajet Salerne-Naples "fait de la résistance", peut-être un train régional ?
J'ai comparé avec Trenitalia, même jour, même heure. Les prix sont identiques à ceux du site suisse, mais c'est le prix normal, je n'arrive pas à acheter des billets à prix réduits avec le site suisse. Pour un Naples-Rome-Venise, ça tourne autour de 125 euros (150 frs) par personne.
A ce moment-là, il ne resterait que le Salerne-Naples à acheter sur place.😛😛😛
Je me souviens avoir aidé une Canadienne à acheter sur ce forum un billet Zurich-Innsbruck (Autriche). Cette personne avait réussi à s'inscrire sur le site suisse des trains, je ne sais pas quelle était sa carte de crédit en revanche. Si elle y est arrivée, vous aussi peut-être ?
Donc, j'ai essayé de voir si je pouvais acheter des billets de trains italiens sur le site suisse. http://www.cff.ch/horaire.html
J'y arrive sans problème pour Rome-Naples et vice versa et pour Rome-Venise. Seul le trajet Salerne-Naples "fait de la résistance", peut-être un train régional ?
J'ai comparé avec Trenitalia, même jour, même heure. Les prix sont identiques à ceux du site suisse, mais c'est le prix normal, je n'arrive pas à acheter des billets à prix réduits avec le site suisse. Pour un Naples-Rome-Venise, ça tourne autour de 125 euros (150 frs) par personne.
A ce moment-là, il ne resterait que le Salerne-Naples à acheter sur place.😛😛😛
Mathilde
Il n'y a rien de compliqué pour utiliser les trains italiens.
Le site des FS est facile à utiliser, très utile pour trouver les horaires :
http://www.fsitaliane.it/
(le nom des gares doit être écrit en Italien, et avec l'orthographe exacte !)
J'achète toujours mes billets aux distributeurs automatiques des gares - le mode d'emploi et les indications sont disponibles en plusieurs langues, dont le Français.
Il ne faut pas oublier de composter le billet; si on a oublié, il faut en principe le faire valider aussitôt que possible par le contrôleur sur le train (sans attendre qu'il passe).
Sur les quais, les indications sont données par haut-parleur ou aux écrans suspendus, avec souvent la liste des arrêts - aussi dans les trains, mais pas toujours.
contrairement à la légende, les trains italiens ont en général une bonne ponctualité - bien que des retards puissent toujours se produire, comme partout.
je lance un vaste débat , ne faudrait-il pas en finir avec la francisation des noms de villes étrangères ( je dis francisation parce que nous sommes sur un forum francophone ( en italie on italianise ) , moi je dis oui : london c'est london , pas londres , roma c'est roma , pas rome , et paris , c'est paris , pas parigi
je lance un vaste débat , ne faudrait-il pas en finir avec la francisation des noms de villes étrangères ( je dis francisation parce que nous sommes sur un forum francophone ( en italie on italianise ) , moi je dis oui : london c'est london , pas londres , roma c'est roma , pas rome , et paris , c'est paris , pas parigi
Merci Mathilde, je suis aller jeter un oeil, et ai pu faire des calculs comparatifs. Finalement, le plus avantageux sera d'acheter par Trentalia.
MISE À JOUR SUR L'ACHAT DE BILLETS EN LIGNE PAR TRENITALIA:
J'ai fait un 11e essai (!!!), et à ma grande surprise, tout a fonctionné.
En fait, au lieu de procéder à l'achat en faisant un "login" , j'ai choisi d'acheter les billets sans m'enregistrer.
(Le site nous offre le choix entre les deux options. Jusqu'ici, j'essayais avec un "login" et le système ne sembait jamais pouvoir me reconnaître. La transaction ne se rendait jamais jusqu'au bout).
Or, cette fois, ça a fonctionné, et j'ai reçu un email de confirmation. J'ai pu imprimer mes billets.La transaction figure aussi sur mes dépenses en autorisation, sur mon compte Visa... Donc, il semble que ce soit béton!
Je me croise les doigts....
Je me croise les doigts....
Sylvie
Log in first, then come back to this page.
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Hi everyone,
I’m planning a trip around Italy using only trains or public transport in October (hoping the weather stays nice!).
I’d obviously like to see some tourist destinations, but I also want to get off the beaten path a bit, and I’m hoping to find some help here? I don’t plan to linger too long in the cities.
Starting in the north, I’d like to visit Lake Como or Lake Orta, pass through the Cinque Terre for some hiking, spend a few days in Naples and Rome, then head down to Sicily.
What do you think?
Thanks for your help! 🙂
I’m planning a trip around Italy using only trains or public transport in October (hoping the weather stays nice!).
I’d obviously like to see some tourist destinations, but I also want to get off the beaten path a bit, and I’m hoping to find some help here? I don’t plan to linger too long in the cities.
Starting in the north, I’d like to visit Lake Como or Lake Orta, pass through the Cinque Terre for some hiking, spend a few days in Naples and Rome, then head down to Sicily.
What do you think?
Thanks for your help! 🙂
Hi there,
I’ll be traveling to Japan this coming August. We’ve finalized our itinerary and booked our flight tickets. Now I’m at the stage of buying train tickets for the few segments we’ll need to cover:
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Hakone - Kyoto
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Osaka - Tokyo
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Hi everyone, I wanted to take the Paris-Berlin overnight train with a sleeper berth, the new service operated by European Sleepers.
24/05/2026 17:45 Paris-Nord (actually 16:00 from Paris Bercy Seine) -> 25/05/2026 9:59 (actually 7:30 in Berlin) 05/06/2026 18:31 Berlin (actually 20:00) -> 06/06/2026 10:00 Paris Nord (actually 12:30) Part of the journey was operated by bus instead of the promised overnight train.
For 2 people: 340 € round trip
A total disaster. Never again. I was really looking forward to taking the overnight train, but we faced last-minute changes and truly unpleasant travel conditions. Here are the details:
1) 2 days before departure: email announcing a change of departure station for the outbound trip—Bercy Seine bus station instead of Gare du Nord. 2) Change of schedule: 4:00 PM from Bercy instead of 5:45 PM from Gare du Nord. 3) Change of transport mode!! A bus from Paris to Brussels, then an overnight train from Brussels to Berlin. No functional toilets on the bus. No children under 4 allowed on the bus. 4) On the sleeper train at 9:30 PM: no functional toilets in our carriage, so we had to go to other carriages, even in the middle of the night, to find working ones. 5) The onboard staff, though very friendly, were as lost as we were. In particular, they didn’t know how to handle the lower berths, so people using them had less space (armrests and backrests). Berth numbers weren’t respected, so some passengers had to move. The staff also didn’t know who was supposed to join the compartment during the journey. 6) Arrival at 7:30 AM in Berlin instead of 10:00 AM. No arrival announcement. Passengers had to search for staff to get breakfast and ended up with just a coffee (breakfast = 15 €, not bad for just a coffee). 7) Return trip: drastic schedule change announced by email on 26/05/2026—departure at 7:30 PM instead of 6:30 PM, with arrival between 12:00 PM and 1:00 PM in Paris instead of 10:00 AM. No change in transport mode announced. 8) Change in transport mode announced by email on the same day (05/06/2026)!! Overnight train from Brussels to Berlin, then a bus from Paris to Brussels. No functional toilets on the bus. Children under 4 banned from the bus, and families in this situation were asked to find another way—after being notified the same day. 9) The overnight train arrived at Berlin station with a 30-minute delay on top of its initial delay (scheduled for 6:31 PM, then 7:30 PM, finally arriving at 8:00 PM). The heating was blasting in the compartment with no way to turn it off. No functional toilets in the carriage. From that point on, customer service stopped responding to my messages. 10) Woken up at 5:00 AM with an announcement in all carriages about arrival in Liège. 11) Woken up again at 6:00 AM to be told we’d arrive in Brussels at 7:00 AM. 12) Arrival in Brussels at 7:00 AM and a one-hour wait for the bus to Paris. No functional toilets on the bus. 13) Arrival at Paris Nord at 12:30 PM, so 2.5 hours late compared to the originally scheduled time. 14) The overnight trains used are very old—I recognized the carriages from 20 years ago!! No functional power outlets, no Wi-Fi, no air conditioning. Five people per compartment is a bit cramped, but I consider these conditions expected (especially the air conditioning), so I’m not complaining about that. There’s already plenty to gripe about with the travel conditions.
I have little hope of getting even a partial refund. Customer service emails acknowledge the discomfort but only offer to reimburse the cost of a coffee on board if we send them the receipt... a bit weak.
I’m sharing this experience in the hope it might help others.
24/05/2026 17:45 Paris-Nord (actually 16:00 from Paris Bercy Seine) -> 25/05/2026 9:59 (actually 7:30 in Berlin) 05/06/2026 18:31 Berlin (actually 20:00) -> 06/06/2026 10:00 Paris Nord (actually 12:30) Part of the journey was operated by bus instead of the promised overnight train.
For 2 people: 340 € round trip
A total disaster. Never again. I was really looking forward to taking the overnight train, but we faced last-minute changes and truly unpleasant travel conditions. Here are the details:
1) 2 days before departure: email announcing a change of departure station for the outbound trip—Bercy Seine bus station instead of Gare du Nord. 2) Change of schedule: 4:00 PM from Bercy instead of 5:45 PM from Gare du Nord. 3) Change of transport mode!! A bus from Paris to Brussels, then an overnight train from Brussels to Berlin. No functional toilets on the bus. No children under 4 allowed on the bus. 4) On the sleeper train at 9:30 PM: no functional toilets in our carriage, so we had to go to other carriages, even in the middle of the night, to find working ones. 5) The onboard staff, though very friendly, were as lost as we were. In particular, they didn’t know how to handle the lower berths, so people using them had less space (armrests and backrests). Berth numbers weren’t respected, so some passengers had to move. The staff also didn’t know who was supposed to join the compartment during the journey. 6) Arrival at 7:30 AM in Berlin instead of 10:00 AM. No arrival announcement. Passengers had to search for staff to get breakfast and ended up with just a coffee (breakfast = 15 €, not bad for just a coffee). 7) Return trip: drastic schedule change announced by email on 26/05/2026—departure at 7:30 PM instead of 6:30 PM, with arrival between 12:00 PM and 1:00 PM in Paris instead of 10:00 AM. No change in transport mode announced. 8) Change in transport mode announced by email on the same day (05/06/2026)!! Overnight train from Brussels to Berlin, then a bus from Paris to Brussels. No functional toilets on the bus. Children under 4 banned from the bus, and families in this situation were asked to find another way—after being notified the same day. 9) The overnight train arrived at Berlin station with a 30-minute delay on top of its initial delay (scheduled for 6:31 PM, then 7:30 PM, finally arriving at 8:00 PM). The heating was blasting in the compartment with no way to turn it off. No functional toilets in the carriage. From that point on, customer service stopped responding to my messages. 10) Woken up at 5:00 AM with an announcement in all carriages about arrival in Liège. 11) Woken up again at 6:00 AM to be told we’d arrive in Brussels at 7:00 AM. 12) Arrival in Brussels at 7:00 AM and a one-hour wait for the bus to Paris. No functional toilets on the bus. 13) Arrival at Paris Nord at 12:30 PM, so 2.5 hours late compared to the originally scheduled time. 14) The overnight trains used are very old—I recognized the carriages from 20 years ago!! No functional power outlets, no Wi-Fi, no air conditioning. Five people per compartment is a bit cramped, but I consider these conditions expected (especially the air conditioning), so I’m not complaining about that. There’s already plenty to gripe about with the travel conditions.
I have little hope of getting even a partial refund. Customer service emails acknowledge the discomfort but only offer to reimburse the cost of a coffee on board if we send them the receipt... a bit weak.
I’m sharing this experience in the hope it might help others.
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Questionnaire link: https://forms.gle/gF1YyesVp2hkh2GDA
Thanks so much for your help! !
As part of my professional thesis, I’m conducting a study on the evolution of long-distance rail transport in France, particularly since it opened up to competition. I’ve put together a very quick (about 5-minute) and completely anonymous questionnaire. Your answers will help me better understand users' expectations regarding pricing, frequency, and environmental impact.
Questionnaire link: https://forms.gle/gF1YyesVp2hkh2GDA
Thanks so much for your help! !
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We’re planning a 15-day trip to Uzbekistan in March—classic independent itinerary: Tashkent, Samarkand, Bukhara, Khiva. We’d like to take the train between each city, but I don’t want to lock down the whole trip before we leave.
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Hello,
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Also, I’m looking for: - A local contact to sail the Nile by felucca for 3 days from Aswan - A contact to guide us in Cairo
Looking forward to your tips, and thanks in advance! Marie
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Starting November 15th, I’ll be arriving in Thailand, and during my stay, I plan to visit the north, around the Chiang Mai area, then head south to the Krabi region. After Krabi, I’m planning to take an overnight train to Bangkok. I was wondering if there’s a train that leaves from Krabi or Trang, or if I absolutely have to go to Surat Thani? Also, which official website can I use to book my ticket?
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Hi there,
I’d love to know if any of you have recently eaten on the overnight train from Bangkok to Chiang Mai.
We’ve always ordered food on the train, and it was really good (and super convenient). But in 2022, we ended up feeling like total idiots (with our 4-year-old daughter...) when we boarded the train only to find out that this service was no longer available... (It was the first time we’d traveled right after COVID.)
That’s also when we saw once again how kind Thai people are—they all offered to share their food with us, even though we were mortified. In the end, we managed to buy some instant noodles, which was better than nothing. Anyway, that’s the little story behind it.
In the following years, we’ve always brought our own meals.
I’ve read online that meal trays are back in service (could you confirm this, please?), but that the quality is really poor. I’ve also seen multiple reports that, even though you can eat well everywhere in Thailand, the train meal was the worst food travelers had during their trip...
Could you give me a recent opinion on this? We’ll be departing from Krung Thep Aphiwat Central Station—do you know if there’s anywhere to buy a meal there before boarding the train?
Thanks so much for your help, and have a great Sunday!
I’d love to know if any of you have recently eaten on the overnight train from Bangkok to Chiang Mai.
We’ve always ordered food on the train, and it was really good (and super convenient). But in 2022, we ended up feeling like total idiots (with our 4-year-old daughter...) when we boarded the train only to find out that this service was no longer available... (It was the first time we’d traveled right after COVID.)
That’s also when we saw once again how kind Thai people are—they all offered to share their food with us, even though we were mortified. In the end, we managed to buy some instant noodles, which was better than nothing. Anyway, that’s the little story behind it.
In the following years, we’ve always brought our own meals.
I’ve read online that meal trays are back in service (could you confirm this, please?), but that the quality is really poor. I’ve also seen multiple reports that, even though you can eat well everywhere in Thailand, the train meal was the worst food travelers had during their trip...
Could you give me a recent opinion on this? We’ll be departing from Krung Thep Aphiwat Central Station—do you know if there’s anywhere to buy a meal there before boarding the train?
Thanks so much for your help, and have a great Sunday!
Hi there,
We’re heading to Thailand in February 2026 and we’d like to take the overnight train from Bangkok to Chiang Mai. Can we book two first-class tickets? I’m only seeing second-class options.
Thanks
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Thanks
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Nicole
Hi everyone,
I’m planning to travel from Ulaanbaatar to Irkutsk by train this summer but I’m a bit worried about crossing the borders. How does it work? Could anyone share their experience? (I’ve found quite a few accounts of people going *from* Russia *to* Mongolia, but entering a country is never the same as leaving it—especially in this context!)
Thanks in advance! 😊
Thanks in advance! 😊
Hi
Can anyone tell me how to book train tickets online? We're planning to travel from HANOI to HO CHI MINH CITY by train, making several stops along the way. I'd also like to find the schedules and the stations where the trains stop.
There are four of us, and we've already planned stops in HANOI / DONG HOI / HUE.
Thanks in advance to anyone who can help!
Mounette74
Can anyone tell me how to book train tickets online? We're planning to travel from HANOI to HO CHI MINH CITY by train, making several stops along the way. I'd also like to find the schedules and the stations where the trains stop.
There are four of us, and we've already planned stops in HANOI / DONG HOI / HUE.
Thanks in advance to anyone who can help!
Mounette74
Hi everyone,
I’m heading to Japan for the second time with my 20-year-old son. During our first trip, we spent two weeks in Tokyo and Kyoto (plus the surrounding areas). This time, we’re planning to stay in Tokyo for at least 4-5 days and then head to the island of Naoshima. I’m looking for suggestions and advice: Is getting to Naoshima from Tokyo complicated? If so, do you have any recommendations for a stopover somewhere? Given that we’d prefer not to move every day, we’d rather settle in one place and then explore on day trips... Do you think it’s possible to do something like this: 5 nights in Tokyo (Shinjuku) 3 nights in Kyoto 2 nights in Naoshima (or is one night enough??) and if one night is enough, where could I spend a second night on the way back to Tokyo? 2 nights in Tokyo (I’d love your advice on staying in a different neighborhood—last time we stayed near Ueno Park)—keeping in mind we’re flying out of Narita.
I’m considering maybe skipping Kyoto, which I love but has apparently become *very* touristy... Not really keen on Osaka... since we’ll already have done Tokyo as our "big city." I’d prefer towns where nature is present... (a bit like Kyoto, which offers all that...)
For info, we’ll be traveling by train. Thanks in advance for all your suggestions and help!
I have one last little question: Is cash still widely used in Japan, or not at all anymore?
Thanks so much,
Karine
I’m heading to Japan for the second time with my 20-year-old son. During our first trip, we spent two weeks in Tokyo and Kyoto (plus the surrounding areas). This time, we’re planning to stay in Tokyo for at least 4-5 days and then head to the island of Naoshima. I’m looking for suggestions and advice: Is getting to Naoshima from Tokyo complicated? If so, do you have any recommendations for a stopover somewhere? Given that we’d prefer not to move every day, we’d rather settle in one place and then explore on day trips... Do you think it’s possible to do something like this: 5 nights in Tokyo (Shinjuku) 3 nights in Kyoto 2 nights in Naoshima (or is one night enough??) and if one night is enough, where could I spend a second night on the way back to Tokyo? 2 nights in Tokyo (I’d love your advice on staying in a different neighborhood—last time we stayed near Ueno Park)—keeping in mind we’re flying out of Narita.
I’m considering maybe skipping Kyoto, which I love but has apparently become *very* touristy... Not really keen on Osaka... since we’ll already have done Tokyo as our "big city." I’d prefer towns where nature is present... (a bit like Kyoto, which offers all that...)
For info, we’ll be traveling by train. Thanks in advance for all your suggestions and help!
I have one last little question: Is cash still widely used in Japan, or not at all anymore?
Thanks so much,
Karine
Hi everyone,
We’re planning this *very* last-minute—I know! But we’d love to spend 4 days soon (within the next 10–12 days) on a city getaway with our young adult kids. Ideally by train, and for this short trip, we’d prefer not to spend more than 4–6 hours in transit, leaving from Lausanne (Switzerland). We’ve been considering Milan, Strasbourg, or Freiburg im Breisgau, but I’ll admit I’m feeling a bit lost...
Venice was our original plan, but the connection changes in Domodossola or Milan are making the travel time longer this year.
It’s peak summer, so there’ll be tourists and it’ll likely be hot, but oh well...
Any suggestions? We love wandering around, taking photos, exploring cities on foot, trying out restaurants, and keeping things low-key.
Thanks to anyone who wants to chime in! :o)
We’re planning this *very* last-minute—I know! But we’d love to spend 4 days soon (within the next 10–12 days) on a city getaway with our young adult kids. Ideally by train, and for this short trip, we’d prefer not to spend more than 4–6 hours in transit, leaving from Lausanne (Switzerland). We’ve been considering Milan, Strasbourg, or Freiburg im Breisgau, but I’ll admit I’m feeling a bit lost...
Venice was our original plan, but the connection changes in Domodossola or Milan are making the travel time longer this year.
It’s peak summer, so there’ll be tourists and it’ll likely be hot, but oh well...
Any suggestions? We love wandering around, taking photos, exploring cities on foot, trying out restaurants, and keeping things low-key.
Thanks to anyone who wants to chime in! :o)





