Je suis parisien, et j'ai acheté un billet KLM Madrid-Atlanta-Bogota. Il me reste à prendre le Paris-Madrid. Le Madrid-Atlanta part à 11h. Au lieu d'arriver la veille à Madrid, le plus simple (et le moins cher) serait de prendre un vol Air Europa qui décolle de Paris à 7h10 et arrive à Madrid à 9h15.
J'aimerais faire enregistrer mes bagages à Paris directement jusqu'à Bogota. Etant donné que les deux compagnies aériennes font partie de la Skyteam, est-ce que c'est une simple formalité, ou bien franchement incertain ? Si le transfert est possible, j'imagine que je n'aurai aucun problème à faire mon transit en 1h45.
Enfin, si le transfert n'est pas possible, ai-je le temps en 1h45 de descendre de l'avion, récupérer mes bagages et aller prendre mon avion pour Bogota ? J'imagine que je dois me présenter au guichet au plus tard une heure avant le décollage, soit 10h.
D'habitude je suis plutôt du genre à arriver au dernier moment aux horaires indiqués, mais là je me demande si c'est faisable ou déraisonnable, en fonction du cas de figure pour mes bagages.
J'ai bien peur qu'il ne soit pas possible de faire enregistrer vos bagages depuis Paris jusqu'à Bogotta.😕
En effet vous aurez 2 dossiers de voyage distincts : le Paris/Madrid puis le Madrid/Bogotta . Peu importe dans ce cas que les 2 compagnies fassent partie de la même alliance.
Pour se faire il aurait fallu prendre un seul billet Paris/Bogotta (donc faire un seul dossier) car là il y aurait eu suivi de bagage (même si les compagnies étaient différentes).
En gros et pour faire simple :
2 billets achetés séparément = 2 dossiers distincts donc 2 enregistrements de bagages. Pour vous : avant le 1er vol (associé au premier dossier) et avant le 2ème vol (associé au 2eme dossier) après les avoir récupéré du vol 1.
Remarque utile même si hors sujet : attention à ne pas confondre dossier et personne ! Vous pouvez avoir plusieurs personnes sur le même dossier si les billets ont été acheté ensemble par une personne unique et sur le même trajet (peu importe le nombre de connections et les compagnies du moment qu'elles sont affiliées).
J'aimerais faire enregistrer mes bagages à Paris directement jusqu'à Bogota. Etant donné que les deux compagnies aériennes font partie de la Skyteam, est-ce que c'est une simple formalité, ou bien franchement incertain?.
C'est tout à fait possible, mais hélas pas garanti, car cela dépend du bon vouloir ou de la compétence de l'agent d'enregistrement.
De plus c'est avec Air Europa qui est une semi low cost (même si membre de Skyteam) cela paraît plus aléatoire encore.
La meilleure chose à faire est d'aller à Orly avec votre billet et de poser la question "si j'ai un billet pour Madrid avec UX, est-ce que vous pourrez enregistrer mon bagage pour Bogotá? "
En cas de réponse négative, demandez pourquoi. Si c'est UX qui a donné des instructions, il n'y a rien à faire. S'il dit que c'est impossible, c'est qu'il ne sait pas faire.
En cas de réponse positive, le risque résiduel est que le jour dit, vous tombiez sur un qui ne sache pas.
Quant à récupérer vos bagages et réenregistrer à Madrid en 1h45, n'y comptez pas. Le délai de sortie des bagages est notoirement aléatoire à MAD et peut prendre très longtemps.
P.S. Madrid Atlanta avec KLM? Vous voulez dire Madrid Amsterdam Atlanta n'est-ce pas?
... et j'ai acheté un billet KLM Madrid-Atlanta-Bogota. Il me reste à prendre le Paris-Madrid. Le Madrid-Atlanta part à 11h. Au lieu d'arriver la veille à Madrid, le plus simple (et le moins cher) serait de prendre un vol Air Europa qui décolle de Paris à 7h10 et arrive à Madrid à 9h15. !
très mauvais plan limite IMPOSSIBLE ... enfin si tout est possible mm racheter un nouveau billet pour Bogota si tu loupes ton vol !
Air Europa et Delta - Il n'y a pas de vol MAD Atlanta avec KLM - et KLM vend des sieges DL, ne partent pas du mm terminal et a MAD les bagages c'est un peu galère pour livraison alors j'imagine pour transfert entre Cies indépendantes et terminaux differents
.. en plus tu fais Paris MAD en espace Schengen ! et la suite hors cet espace
- et donc toutes les formalites immigration sortie et sécurité départ USA seront faites a Madrid arrivée a 9:15 pour vol départ 11:00 c'est trop peu pour faire tout ça ... donc reviens en sagement a ton idée initiale arrivée la veille a MAD
(...) Air Europa et Delta - Il n'y a pas de vol MAD Atlanta avec KLM - et KLM vend des sieges DL, ne partent pas du mm terminal et a MAD les bagages c'est un peu galère pour livraison alors j'imagine pour transfert entre Cies indépendantes et terminaux differents. en plus tu fais Paris MAD en espace Schengen ! et la suite hors cet espace
- et donc toutes les formalites immigration sortie et sécurité départ USA seront faites a Madrid arrivée a 9:15 pour vol départ 11:00 c'est trop peu pour faire tout ça ... donc reviens en sagement a ton idée initiale arrivée la veille a MAD
Que KLM vende des billet sur Delta au départ de Amsterdam, c'est évident.
Par contre au départ de Madrid?
Ceci étant, en venant de la zone Schengen (Paris) il n'y a pas à repasser la sécurité (sauf si on doit récupérer ses bagages bien sûr), mais cela reste tendu.
Par contre, si c’est bien du KLM et qu'il fait MAD/AMS/ATL, c'est plus jouable. Jouable mais risqué car en cas de retard du ORY/MAD, le vol suivant est perdu.
Enfin, attendons sa réponse sur la nature du MAD/ATL.
(...) Air Europa et Delta - Il n'y a pas de vol MAD Atlanta avec KLM - et KLM vend des sieges DL, ne partent pas du mm terminal et a MAD les bagages c'est un peu galère pour livraison alors j'imagine pour transfert entre Cies indépendantes et terminaux differents. en plus tu fais Paris MAD en espace Schengen ! et la suite hors cet espace
- et donc toutes les formalites immigration sortie et sécurité départ USA seront faites a Madrid arrivée a 9:15 pour vol départ 11:00 c'est trop peu pour faire tout ça ... donc reviens en sagement a ton idée initiale arrivée la veille a MAD
Que KLM vende des billet sur Delta au départ de Amsterdam, c'est évident.
Par contre au départ de Madrid?.
Si j'ai vérifié avant de poster 🙂
et zone Schengen et non Schengen ne sont pas les mm terminaux donc tu repasses sécurité et en plus pour les USA ! mm entre zone Schengen et domestique Espagne j'ai du repasser la sécurité car terminaux différents
Madrid est un bon aéroport pour les pays d'Amerique Sud car ça évite un transit par USA mais la le plan 😠
D'un point de vue théorique, c'est tout à fait possible d'enregistrer les bagages bout en bout, au départ de deux vols successifs faisant l'objet de deux dossiers distincts sur deux compagnies faisant ou non partie de la même alliance.
Il faut, pour cela, que les deux compagnies aient un "interline bagage agreement".
A titre d'exemple, j'ai pu le faire sur un Denpasar-Singapour effectué par Singapore Airlines suivi d'un Singapour-CDG effectué par AF (deux dossiers distincts, achetés séparément, alliances opposées). Mais AF et SQ sont des grandes compagnies ayant de nombreux interline bagage agreements.
Le mieux est d'essayer de savoir (web ou phone) si la 1ère compagnie a ce type d'agreement avec la 2nde.
A titre d'exemple, j'ai pu le faire sur un Denpasar-Singapour effectué par Singapore Airlines suivi d'un Singapour-CDG effectué par AF (deux dossiers distincts, achetés séparément, alliances opposées). Mais AF et SQ sont des grandes compagnies ayant de nombreux interline bagage agreements.
Pas vraiment comparable car la tu restes en zone internationale transit a Singapour ! et la le pbl bagage est secondaire il y a un pbl de temps entre les vols 9:15 / 11:00
euh... non, je suis sortie :-) arrivée fin de matinée à SIN, et repartie vol de nuit sur CDG.
Mais j'avais vérifié avant et ai dit au SQ staff, avec un grand sourire : so glad you have a baggage agreement with AF, ils ont regardé les deux dossiers et m'ont donné le luggage tag jusqu'à CDG sans discuter.
Il y a énormément d'accords de ce type, mais Air Europa je ne sais pas, c'est pourquoi je suggérais de poser la question préalablement, ce n'est pas le staff local qui décide, c'est soit l'accord existe soit l'accord n'existe pas.
Une petite recherche complémentaire sur le web indique que Delta a cessé ses interline baggage agreements depuis janvier 2013
Par conséquent, si votre vol transatlantique est sur Delta (comme je crois l'avoir lu sur un des messages), alors peu probable.
Bon voyage tout de même
Delta Will No Longer Transfer Your Bags to Other Airlines When You’re Traveling on Separate Tickets
Effective January 15, Delta will no longer interline baggage when traveling on separate tickets.
Effective for travel on or after January 15, 2013, Delta Air Lines policy will be to check a passenger’s baggage between the origin and destination points that are indicated on a single or conjuncted ticket exclusively. If a second ticket is presented for travel on another airline beyond the destination of the first ticket, the passenger will be advised that Delta will only check the bag to the destination on the first ticket(s). The passenger must collect the baggage at baggage claim for their first ticketed destination, and then re-check their baggage with the down-line carrier for the next flight.
Rather surreal is the claim,
This clarification of policy helps Delta ensure that checked baggage service is consistent for all customers.
US Airways adopted a similar policy a few months ago although they didn’t claim it was to ensure ‘consistency’. They simply attributed it to new Department of Transportation rules that restrict baggage fees in these circumstances.
For customers, this is a huge inconvenience.
Say you use Delta miles to fly Korean Air to Seoul and then on to Sydney. But you can’t get award space on the Delta flight to connect to your international itinerary. Delta will no longer through-check your bags onto Korean. They will check them only to your Delta destination, you have to go to baggage claim, pick them up, and check them back in with Korean.
And it’s hardly your fault you’re on separate tickets, it’s just because Delta wasn’t offering any award inventory.
In fact, say you were flying out of Atlanta and connecting to Korean from Chicago. Delta won’t through-check your bags if you decide to buy the domestic segment from them. Buy the domestic fight on United, and you’ll be able to interline your bag — even though Korean is a Skyteam partner of Delta’s, and not of United’s.
It’s increasingly the case, as flights are full, that you need to buy a short domestic segment when booking an award ticket rather than finding every segment you want available. It’s usually worth doing so — you get business class long-haul for your miles and may have to come out of pocket a couple hundred bucks, but far less than the cost of a paid coach ticket, while flying in a forward cabin.
Truly obnoxious, Delta.
Les agents Air France ont la possibilité de regrouper 2 dossiers, et d'éditer un tag bagage jusqu'à Bogota. Après, vu que c'est Air Europa qui vous a vendu les billets pour la deuxième partie du voyage ça risque d'être compliqué.
Comme d'habitude le mieux est de contacter Air France ou Air Europa.
Une petite recherche complémentaire sur le web indique que Delta a cessé ses interline baggage agreements depuis janvier 2013
Par conséquent, si votre vol transatlantique est sur Delta (comme je crois l'avoir lu sur un des messages), alors peu probable.
Je me suis effectivement trompé : mon billet a été vendu par KLM, mais en réalité c'est Air France qui fait le Madrid-Atlanta, et Delta qui fait le Atlanta-Bogota.
J'ai évidemment déjà appelé Air France, deux fois d'ailleurs, pour entendre deux réponses différentes : oui on peut faire le transfert de bagages mais je n'aurai pas le temps de faire le transit ; et non le transfert de bagage n'est pas possible mais j'ai le temps de récupérer mes bagages et de me réenregistrer. Allez comprendre...
Cependant je n'avais pas pris en compte un paramètre : à Madrid je devrai passer des formalités d'immigration aux Etats-Unis ? Je n'y suis jamais allé, mais connaissant la réputation des américains, cela peut effectivement me faire rater ma correspondance en seulement 1h40...
Dans ces conditions il serait effectivement plus prudent d'arriver la veille au soir et de dormir à l'aéroport.
(...) Je me suis effectivement trompé : mon billet a été vendu par KLM, mais en réalité c'est Air France qui fait le Madrid-Atlanta, et Delta qui fait le Atlanta-Bogota. (...)
Air France ne fait pas plus de Madrid Atlanta que KLM.
De deux choses l’une : c'est un vol opéré par Delta en code-share avec AF et là en effet les formalités à Madrid sont celles d'un départ vers les USA.
Ou alors, c'est un vol Madrid - Paris - Atlanta, et dans ce cas les formalités de départ pour les USse font à Paris.
Dites-nous ce qu'il en est et nous pourrons aller plus avant.
Effectivement après recherche, le Madrid-Atlanta est un vol Air France opéré par Delta. Quelle est la différence avec un vol Delta pur et simple ?
Au passage, quelle est la qualité de confort des avions long courrier de Delta (repas, écrans individuels, films, etc.) ? J'aime beaucoup les vols long courriers, mais j'ai peut-être été mal habitué par les compagnies du golfe arabique que j'ai prises !
Bonjour, Effectivement après recherche, le Madrid-Atlanta est un vol Air France opéré par Delta. Quelle est la différence avec un vol Delta pur et simple ?(..)
Les vols AF long courrier partent de CDG... La différence entre un code share et un vol Delta pur et simple? Votre solution est bien compliquée.... Vendu par KLM, mais N° de vol AF opéré par DL... Bon courage en cas de problèmes.
Donc votre vol au départ de Madrid est pour les USA.
Il vous faut donc prévoir le temps nécessaire à Madrid, c'est à dire partir la veille de Paris.
Je n'ai pas d’expérience des vols long courrier sur Delta. D’autres ici sûrement oui.
(...) Attention avec Air Europa, ils ne sont pas fiables et peuvent à tout moment annuler leur vol.
Il ne faut pas exagérer. En 8 ans de CDG/AGP ou VLC, je n'ai jamais eu de problème (ce qui ne signifie pas qu'il n'y en a jamais bien sûr).
Même en cas de tempête de neige à CDG, ils ont assuré de manière très professionnelle avec un atterrissage à 4 heures du matin à AGP au lieu de 23heures prévu, mais atteri quand même et nous ont tenus informés aussi bien en France qu'en Espagne.
j'ai fait un GVA-Madrid-Buenos Aires avec Air Europa en 2012.
- A l'aller j'ai dû modifier ma date de départ car le vol initialement prévu pour m'emmener de Genève à Madrid a été annulé.
- Au retour j'ai dû modifier ma date de retour car le vol initialement prévu pour m'emmener de Madrid à Genève a été annulé.
Je fais juste part de mon expérience. Après, c'est clair que chacun prend les risques qu'il a envie de prendre 😉
Bonsoir,
Effectivement, pas de comparaison entre les compagnies du golfe et Delta... Mais avec un peu de chance, tu peux tomber sur un avion récent qui bénéficiera d'écrans individuels! Et niveau service, ce n'est pas le même non plus. Beaucoup plus basique.
Mais bon, espèrons que tu me contrediras en rentrant.
il me semble que tous les long-couriers de Delta ont des ecrans individuels et un assez bon choix de films. Le vol sera probablement sur un 767-300 (cabine rénovée recemment), un 767-400 ou un A330.
coté repas c'est tres mangeable mais un cran en dessous d'Air France. Je n'ai pas d'experience avec les compagnies du Golfe, donc je ne peux pas comparer.
Merci pour vos conseils. Etant donné que je n'avais pas pris en compte les procédures d'immigration aux USA, j'ai préféré jouer la sécurité en arrivant la veille. Sauf que depuis le billet Air Europa n'était plus disponible au tarif abordable, et que j'ai dû prendre un Transavia, qui facture 15 euros par bagage en soute et par trajet (contrairement au Air Europa, gratuit)... Ca m'apprendra à trop traîner, mais c'est toujours rageant.
A part ça, je voyagerai sur un Boeing 767-400 puis un Boeing 737-700.
Est-ce que le vol opéré par Air France sur un appareil Delta changera le service à bord (repas et/ou films) ou bien rien ne change ?
Hi there,
I’m planning a winter trip across India. Departing in early December and returning to France in mid-April.
My main concern is finding an airline that offers this round-trip with the fewest hassles regarding cancellations or flight schedule changes. The unstable geopolitical situation in the Middle East isn’t making this search any easier—recent reviews online about airlines from Gulf states describe quite a few struggles over the past few months.
The direct Paris-Delhi round-trip flights offered by Air France or Air India are probably the safest options, but not the cheapest!
Given this uncertainty, I’m still holding off on finalizing my ticket purchase... Maybe some of you India lovers on VoyageForum have tips or experiences to share?
Thanks, and happy travels to all.
Hi everyone,
Next January, I’m heading to India.
My outbound flight is with Emirates from Paris to Dubai, then another Emirates flight from Dubai to Calcutta.
Could anyone tell me how the connection works? I’ve heard there’s a dedicated Emirates zone, but how does it actually work in practice—I’ve got a 2-hour layover.
Thanks so much!
Take care.
Hi,
I’m thinking of heading to Malaysia soon.
I’ve seen some great prices and direct flights from Paris with Malaysia Airlines.
Is it a reliable airline?
Thanks for your feedback!
Back in February, I booked a flight with Air France-KLM from Lyon to San Diego with a layover in Amsterdam (flights operated by KLM). The flight is scheduled for late August.
My Lyon→Amsterdam flight was canceled by KLM in June, and a replacement flight the evening before was booked for me. So, I’ll end up spending the night at Amsterdam Airport to catch my flight to San Diego the next morning.
Since the cancellation happened more than 14 days before departure, I know I’m not entitled to financial compensation (EU Regulation 261/2004). But am I entitled to reimbursement for a hotel night in Amsterdam?
Hi there,
We had planned a trip to Sicily in August, and due to the volcanic eruption of Mount Etna, my flight was canceled. The airline is refunding the outbound flight, but none of the non-refundable expenses: accommodation booked through Booking, rental car, and the return flight aren’t covered. My SUPER Gold card doesn’t work in this specific case! :( If anyone has been in this situation, could you let me know if you were able to get any recourse and, if so, how?
Thanks in advance
I’ve been traveling regularly for over twenty years,
but this is the first time an airline has treated me as poorly as Air France.
Two trips, two problems. The latest:
Trip from Seoul to Rennes. Last leg from Paris CDG to Rennes with Air France.
I arrive in Paris and go straight to Air France to get my boarding pass to Rennes. They assure me my baggage is continuing to Rennes.
Arriving in Rennes, no baggage—same as five other people.
The Air France office is closed, and the airport staff tell me there’s rarely anyone there.
With the help of the airport staff, I file a claim online, and my baggage is almost immediately located. As a result, I’m told I’ll have it the next day.
Four days later, the baggage is still in the same place at CDG—nothing’s moving.
The problem is Air France has no customer service. What they call customer service is a department that takes an hour to answer and just repeats what’s on the online form. No coordination, no way to get things moving. I guess Air France would rather pay the compensation after 21 days than actually do something.
I’ve had lost baggage on other trips, but this is the first time I’ve seen such indifference and lack of professionalism.
Hi,
Air Cairo offers good prices on domestic flights and schedules that work for us, but is this airline reliable?
Thanks in advance for your feedback.
Hi,
I booked an Etihad ticket on their website for Dusseldorf-Abu Dhabi. In the first name field, I entered all my first names (something I never do and I regret it, but the site was confusing). Everything is spelled correctly, but the problem is that I just received my new passport and only my first two first names and the first letter of the third appear—there’s no trace of the last one.
I called Etihad, and of course, they tried to charge me $100 USD to remove that last first name. But I’m hesitant because usually, I only put my first first name and not the others, and I’ve never had an issue... So I’m wondering if having that extra first name, which isn’t on my passport, could get me denied at check-in.
Thanks for your feedback!
I’d like to fly to Malta from Lyon.
I’ve read a lot of negative reviews about KM MALTA, especially regarding baggage fees at the airport.
Of course, I don’t want to book through third parties (like SkyScanner, Opodo…).
AIR FRANCE offers tickets to MALTA in partnership, if I understood correctly.
On AIR FRANCE, the tickets include everything (checked baggage, cabin bag, small personal item, seat), whereas with KM MALTA, everything is extra and the final price is almost double!
In this case, is AIR FRANCE considered the same as sites like Opodo or others?
Given the price difference, I’m hesitant…
Have any of you booked with AIR FRANCE for this destination? How did it go?
Thanks,
HERVE
Hi everyone, I’ve unfortunately only just noticed that I booked two flight tickets, but I made a mistake on the second first name. Basically, my computer auto-filled and typed my first name twice, so both tickets are in my first name. Only the last names—mine and my friend’s—are correct.
TAP Portugal refuses to make the change because they consider it a change of passenger, even though it’s clearly a typo (plus, my last name isn’t common).
I’m leaving in 5 days, and buying a new ticket would cost 3 times the original price. Has anyone been in this situation before? I’d like to try negotiating at the airport, but it’s a gamble… Thanks in advance for any advice!
Since it came into force, Regulation 261/2004 of the European Parliament and Council, which defines air passenger rights, has faced fierce resistance from airlines, backed by IATA (the association representing almost all passenger airlines).
Beyond the airlines' often abusive—and even frequently bad-faith—resistance to passenger rights, IATA has been lobbying EU institutions for years, with the Council paying close attention for a long time.
As a result, the Council and the Commission have been proposing revisions to Regulation 261/2004 for years that are particularly unfavorable to passengers. The latest attempt nearly eliminated the right to compensation for delays of 3 hours or more upon arrival at the final destination.
However, since this is a regulation of both the European Parliament AND the Council, the two bodies had to agree.
But the European Parliament has always stood firm, consistently responding that passenger rights must be preserved.
After 11 years of struggle, it seems likely that we’re finally nearing the end of the match between the European Commission, the Council (the 27 heads of state or government), and the European Parliament.
Indeed, the Commission and the European Parliament have agreed on a text that will be debated again on Monday, July 6, 2026, with a vote scheduled for July 7, 2026. It’s very likely that this text, which would come into force in a year, will be adopted.
The main changes would be as follows:
- Families with children will no longer be forced to pay to sit together on planes;
- A flight will be considered canceled (not just delayed) if it departs more than one hour late;
- Right to compensation for arrival at the final destination if the delay exceeds 3 hours (no longer "3 hours OR more"). The arrival time will be when the plane, having reached its parking spot, engages its parking brakes (no longer when the aircraft door opens);
- Airlines can no longer refuse boarding or charge extra on the return flight for a passenger who didn’t take the outbound flight;
- If a flight is canceled, the airline must, at the same time as informing passengers of the event, offer the choice between a refund and re-routing, and inform them of their rights to assistance and, if applicable, compensation;
- The airline must, without undue delay, inform passengers of the reason;
- In the case of a connecting flight, if the connection is missed and the delay at the final destination entitles the passenger to compensation, the responsible airline will be liable. This is very different from the current situation, where, under the KLM ruling, any airline operating a segment of the flight is liable for compensation. This promises more disputes that the Court of Justice of the European Union will have to resolve if two separate airlines operating segments of a connecting flight are both responsible for the delay. See this case for an example: https://retardimportantavion.wordpress.com/2026/04/18/swiss-international-air-lines-la-mauvaise-foi/
Moreover, this case demonstrates in advance another potential dispute: It could be argued that it wasn’t a missed connection since the flight was canceled before the first leg even departed.
- Within 96 hours of a flight that could entitle passengers to compensation, the airline must contact them to inform them of their rights and explain the next steps.
- Passengers must claim their right to compensation within 9 months. This is very different from the current situation, as Regulation 261/2004 sets no time limit. Currently, national law applies—in France, the limit is 5 years. The airline must respond within 30 days. If the airline refuses compensation on the grounds of "extraordinary circumstances," it must specify which type of case it refers to from the list in the annex of the new regulation. If the case isn’t on the list, the airline must explain what the event was, why it qualifies as extraordinary circumstances with "clear, substantial, and concise" explanations, and why it’s directly linked to the reason given. It must also declare what "reasonable measures" were taken to mitigate the issue. This is, of course, a huge change in the regulation, with the clear goal of preventing airlines from declaring just anything as "extraordinary circumstances" to avoid compensation.
- If, within 3 hours of a last-minute canceled or delayed flight, the airline hasn’t offered re-routing under comparable transport conditions and as soon as possible—whether on one of its own flights or another airline’s—the passenger will have the right to arrange their own re-routing and demand a refund for the new ticket, up to 400% of the original ticket price. This is a significant improvement that would have likely prevented the case described here: https://retardimportantavion.wordpress.com/2024/01/12/reacheminement-catastrophique-droit-indemnisation-meme-circonstances-extraordinaires-2/
- If a flight is canceled due to "extraordinary circumstances," the airline will only be required to offer up to 3 nights in a hotel. This is a major change, as there’s currently no limit. Expect disputes if the extraordinary circumstances end while the passenger hasn’t been re-routed.
- The price of a flight, as first displayed, must obligatorily include a cabin bag. This doesn’t prevent the airline from offering a price reduction if the passenger waives the cabin bag. This will put an end to abnormal practices, such as (just one example) Condor charging extra for a cabin bag on long-haul flights like Frankfurt (Germany)–Puerto Plata (Dominican Republic)–Santo Domingo (Dominican Republic)–Frankfurt.
- Free correction of a passenger’s name if requested 48 hours before departure. Note: This can’t be used to replace one passenger with another—just to correct a typo, e.g., Dupont instead of Dpont.
- Airlines’ websites and apps must include information on how to file a claim.
It’s clear that, despite a few details, these changes are very positive for upholding passenger rights. It remains to be seen whether this text will be definitively adopted on July 7, 2026, as is very likely, and, more importantly, whether IATA will encourage airlines to loyally respect these new rules or persist in their old habits.
I’m planning a trip to Georgia this summer and I’ve been comparing some airlines. I’m not particularly set on flying with Pegasus (though it’s convenient with direct flights from Lyon to Tbilisi), but right off the bat, Pegasus states this:
As of January 1, 2026, all foreign nationals traveling to Georgia for tourism purposes will be required to present valid travel health insurance. Guests who fail to provide the relevant health insurance will not be accepted on our flights to Georgia.
Sincerely,
Pegasus Airlines
In other words, if you don’t show proof of travel health insurance, you’ll be denied boarding.
Personally, my credit card insurance has always been enough for me, and I’d rather not take out extra coverage...
Have any of you run into this issue before? If not, what do you think? Why is Pegasus asking for this proof? Other airlines don’t mention it at all.
I bought my flight ticket with my first (usual) first name, which appears first on my passport. However, I have two first names on my passport, and of course, it’s mentioned in the machine-readable zone at the bottom.
I booked with Turkish Airlines (through an online agency) for a trip to South Korea.
I wanted to know if it would be a problem that I only used my first first name on the ticket, while my passport has two. I had requested through the agency to add the second first name, but the airline refused because it doesn’t meet their general conditions. (They must have seen that the last name and first name were the same, and only the second first name was added.)
So, my ticket has my last name and first first name correctly spelled, and when I check in online, I’ll enter the passport details correctly.
I’ll have a layover in Istanbul on the flight.
Thanks in advance for your replies.
Have a great day.
Hi there,
I traveled in June 2025 with Nouvelair Destinations to Hammamet.
I had one checked bag and one carry-on sized 40x24x30, which I usually take on low-cost flights, and I didn’t have any issues. But I just read on a website that Nouvel Air only accepts carry-ons of 40x20x15. I’m flying back to Djerba in June—what do you think? Especially since that size is impossible to find??????? Thanks
Hi, it's my first time taking a plane and I chose EasyJet for a Geneva -> Barcelona flight.
I booked my ticket.
I received my booking reference by email, but I don’t see the actual ticket (barcode or QR code?).
Then I checked in to get the boarding pass with the flight details, QR code, etc. But does this boarding pass act as the ticket?
Because I’ve seen several times online that the flight ticket and the boarding pass aren’t the same thing.
We're leaving for Albania on June 18th. When I validated the flight tickets with Wizz Air on Booking, I only put my son's first name but forgot to include his other three first names on the ticket.
On the passport: SURNAME: Dupont, FIRST NAMES: toto titi tutu tata
On the flight ticket: SURNAME: Dupont, FIRST NAME: toto
I can't seem to reach anyone at Wizz Air to get an answer.
Booking and Wizz Air's chat say I need to modify it, but ChatGPT says it should be fine.
I wanted to know if he can fly like this or if I need to change his ticket?
(It costs 140 €, I know I shouldn't have made a mistake🙁)
Basically, all airlines have been blacklisted because they don’t meet European safety standards. They’re banned from flying in Europe but continue operating in Tanzania.
The main issue is that travel agencies’ civil liability no longer applies to blacklisted airlines.
So we can’t allow clients to fly with these carriers.
Of course, there’s huge pressure from European agencies, which are forced to disrupt their plans or even cancel trips because of this.
Personally, I’ve got a trip planned for February 2026 to the southern parks in Tanzania, so I’ll be keeping an eye on how this develops.
Do any of you have updates?
Thanks!
Right now, with the war raging in Iran and affecting all the neighboring countries of the Persian Gulf, many airports are completely closed to all traffic.
Several airlines like Qatar Airways, Emirates, and others have almost completely halted their operations.
Whether in the Middle East or Africa, many travelers are stranded—maybe for a long time... A heartfelt thought for them and the struggles this will cause.
Four months ago, I was in Kenya with a flight booked through Qatar Airways... I can’t even imagine how I’d react if I were stuck there now. ??
Wishing all these travelers courage, patience, and success in making it back home.
Hello, some (potentially) good news for Brazil lovers—GOL airline is launching a route to Europe from Rio, starting in September for Lisbon, then Paris at a later date that hasn’t been announced yet.
They’ll be using their new A330-900 neo.
No prices have been announced so far, but hopefully we’ll find direct flights from GIG at a more interesting fare than AF or Latam…
I’m really surprised because in TUI’s new tour packages, the airlines they’re using are of low quality. Before, they used to prioritize major airlines, but now it’s small airlines from small countries—companies with terrible ratings and borderline safety concerns. I even just noticed this note for a Tanzania trip: "We inform you that the domestic flight segment in Tanzania included in your trip is operated by an airline listed on the European Union’s list of air carriers subject to an operating ban within the European Union. This ban only applies to European Union airspace, meaning this airline is not permitted to take off, land, or fly over European airspace. However, this airline is authorized to operate in Tanzania."
This means they’re using airlines on the blacklist!! It’s pretty worrying for safety. What do you all think?
We’re planning a cruise to the UAE/QATAR/OMAN starting from DUBAI, with flights departing from Paris CDG.
Which airlines would you recommend for round-trip flights, with or without a layover?
We need assistance for check-in and boarding/disembarking (my husband is a mobility-impaired traveler who uses a cane and/or a walker).
We’ve done a cruise return from Dubai to Paris CDG before in 2016, with a layover in Istanbul, but we booked the transfer and return flight with COSTA.
For our current plan, it would be with Celestyal, which doesn’t offer round-trip flights from Paris to Dubai.
Should we book very far in advance, or is a few months before departure enough (4/6 months)?
We’re thinking of arriving the day before the ship departs, so we’d need to stay overnight in Dubai—either on the way there or for the return flight, depending on the flight schedules. Could you recommend a hotel not too far from the airport, and how to get to the port from the airport?
Thanks so much for your advice. Have a great Sunday! Mum49
Hi,
It's all in the title—this means nothing's getting through, so no more oil.
In Europe, kerosene reserves are still good, but by the end of April, flights will have to be reduced.
European airports fear running out of kerosene if the Strait of Hormuz isn’t reopened within three weeks
I’m reaching out to ask for your help with a bit of a problem:
I booked a flight to Berlin from Orly for April 15th—it’s coming up fast. But I just made an annoying discovery: my passport expired two weeks ago.
From what I understand, in principle, I can still travel within the Schengen Zone with an expired passport as long as it’s been less than five years. However, EasyJet’s website explicitly requires a valid ID (and just to add to the fun, my national ID card has been expired for a while now).
So, I’d love to know: how strict are EasyJet’s ID checks? Do they enforce validity rules strictly and refuse boarding if the ID isn’t valid? Or is it more of a luck-of-the-draw situation?
Basically, should I just write off this trip now, or should I still try my luck—maybe with a little tearful plea? Has anyone here had a similar experience? I can’t be the only one, right!
I booked a flight with RyanAir for next month, with the priority+ option and two cabin bags. So I can take a 10 kg bag with dimensions 55x40x20 in the cabin (plus another smaller one).
The problem is that the smallest suitcase I have (which is supposed to be designed specifically for cabin size standards, according to the manual) has the following dimensions: 55x37x21, so it's just 1 cm over (wheels included) on one of the measurements.
I wasn’t too worried at first, but I’ve read dozens of stories about people’s misadventures and the hassles they’ve had with RyanAir.
Since I don’t want my suitcase to end up in the hold (that would waste time picking it up when I’m already arriving late and need to get to the city center), nor do I want to pay an extra fee (apparently 50 €) for the outbound and return flights for just 1 centimeter—especially since I paid for the "priority+" option and I’m not exactly rolling in money—I’d love some advice.
Have any of you been in the same situation? I’ve read that with this airline, they check bags in templates (testing them in different positions) and are completely uncompromising. I tried contacting customer service, who, as luck would have it, "don’t handle this kind of request," and a rep I spoke to wasn’t much help.
I know it’s a low-cost airline, and I don’t expect luxury or even kindness, but come on—just 1 cm on a short flight with the + option... I’m a bit overwhelmed by everything I’ve read...
Just to clarify, since I’m going for 8 days, I can’t just take one bag for my stuff. I’ve done that for shorter trips before, and it was a hassle—I even had to buy an extra bag for the return trip... Luckily, the inspector was nice about it!
Thanks so much!
I’m a newbie when it comes to air travel :) Hope I posted this in the right section!
When I run searches on Skyscanner, I see that only Lufthansa has flights to Seoul with just one stop. Air France doesn’t show up, even though I thought the French airline served Seoul?
I can’t even log into the Air France website—it keeps glitching.
Hi there,
I’d like to return to Uzbekistan next April for 10 days with my husband to visit our son who lives there. We went last July and I bought the flight tickets (direct flight from Paris on Uzbekistan Airways) about 2 months in advance at very reasonable prices. I’ve been checking for late April for a few weeks now, and the tickets are much more expensive and keep rising. I can’t figure out if the prices are going up because it’s still a bit too early to buy and they’ll likely drop if the planes aren’t full, or if it’s because the period is actually in high demand. For reference, last year I bought my son’s ticket on May 30th for a departure on June 3rd—just 3 days later—at a very low price that didn’t budge at all.
Just in case, does anyone know the pricing trends for this airline and can advise me? Should I wait or not?
Thanks, and feel free to ask if you need any tips about the country!
My wife bought a flight ticket (Lucky Air) under her Thai maiden name and was issued a Chinese visa on her new Thai passport but with her French married name (due to administrative requirements). She was denied boarding by the airline in Bangkok for the flight to Kunming—resulting in the loss of our round-trip flight tickets, including mine since we were traveling together—despite presenting both passports at the airline counter at the same time.
Hi there.
I’m planning a trip to Chile, and the fares from the Colombian airline Avianca are really appealing.
Way cheaper than Air France, for example.
That said, the reviews I’ve seen online aren’t great.
What do you think of this airline?
Have any of you taken long-haul flights with Avianca?
Thanks in advance for your replies.
Eric
This might be a silly question, but I’m traveling to Japan from CDG and returning via Osaka with EVA Air, and I have a pretty bulky aluminum knee brace.
It’s this model:
https://enovis-medtech.eu/fr_FR/OA-FullForce-74358.html
Has anyone had any experience with airport security checks or flying with one of these?