Hi everyone,

I wanted to share my experience in case it helps others. I applied for an ESTA to travel to the United States, but unfortunately, it was denied because I checked a "Yes" box by mistake. I then tried contacting several numbers I found here on the forum for help or to find out how to reset my ESTA application, but most of them no longer work. One of the numbers I called wasn’t even assigned (it came from a 2015 discussion). I also tried reaching the U.S. Embassy in Paris, but they told me to apply for a visa instead.

If anyone knows the correct official number or procedure to reset a denied ESTA application, I’d really appreciate it. My departure is in 2 weeks, and I won’t have time to get a visa.

Thanks in advance for your help!

Numbers I’ve already contacted: 202-325-7171 202-325-8000 1-202-877-227-5511

Non-working number found on the forum: 00 1 2023443710

hi

we’ve got a 16-hour layover at Shanghai Airport in March 2026—is it easy to leave and come back? Do we still need a visa? Or do we have to return to clear customs? Do we need to buy another ticket? Thanks for your help

Hi there, I just got back to France and realized I don’t have a stamp in my French passport. Is it normal that at Suvarnabhumi Airport customs didn’t stamp my passport? I’m really worried because I have to go back in a month and I don’t know what to expect when I arrive at Thai customs. I’m afraid of the consequences, like a fine or worse—being blacklisted from entering Thailand. Has anyone else had this happen? And if it’s not normal, what can I do to avoid any problems?

Hi there,

We’re heading to Southeast Asia for several months as a family with two teens (10 and 13). The first country we’re visiting is Cambodia. I’m having an issue with the e-visa—it won’t accept any of the documents I’m attaching. I’ve validated all four e-visas and received the registration numbers, but when I check the application, it shows no attachments. I’ve tried multiple times in different formats (PDF, JPEG, PNG), whether compressed or not, but there’s always a red cross next to the documents.

Has anyone else run into this problem?

Thanks for your help—I’m losing patience, and our departure is in 15 DAYS 😕

Magos

Hi everyone.

I’m here to share a really reassuring experience about boarding a flight from France to Guadeloupe without an ID card or passport.

Yesterday, I met up with my friend at her place around 4:00 PM. She told me to leave my bag in my car while we ran an errand because “nothing ever happens here.”

When we got back at 8:00 PM, my car window was smashed, and my bag was stolen. In a panic about forgetting something for the trip, I’d left my whole life in that bag—ID card, passport, driver’s license, health insurance card—total meltdown. It was 8:00 PM, and our flight was at 10:00 AM the next day.

We’re on the plane right now, and I’ll tell you exactly what we did.

At 8:30 PM, we went to the police station. No one was there, but there was a number to call for night emergencies. They sent a team to take our statement. We explained that clothes weren’t the issue but that we had a flight the next day. They initially said they couldn’t file the theft report until the next morning. We pleaded a little, and they finally opened the station for us. They gave us the forms for reporting a stolen passport and ID card.

These documents are called either: *"Receipt for theft report"* *"Theft report"*

Even before we finished, we started researching online to see if this paperwork would be enough. The info we found on this forum (from 2014) and what was clearly stated on the Air Caraïbes website totally crushed us. It seemed like it was completely hopeless. Only one person said it depended on the mood of the staff we’d encounter at the airport.

Awful night, total despair.

We arrived at the airport at 6:30 AM for a 10:20 AM boarding. We went to the Air Caraïbes baggage drop-off way too early to talk to someone. We explained the problem to the first woman we saw.

She immediately reassured us that we’d be able to fly. Basically, if you have the police or gendarmerie document for the theft or loss, it’s 100% okay. No issues with that.

We had to fill out a first form swearing we were telling the truth about our checked baggage, then a second one for customs after our carry-on bags were inspected.

Didn’t report the theft or loss before arriving at the airport? No problem—there’s an office in the airport that handles that. Basically, we didn’t *have* to go to the police station.

The only really important thing is to arrive *very* early to have time to sort everything out. If you show up at customs or boarding without anything prepared beforehand, you’ll obviously be turned away.

If this post reassured or helped you, feel free to leave a comment so this forum ranks higher on Google. I wish I’d read something like this last night—I would’ve slept better. This morning, my alarm went off at 4:00 AM, and unlike usual, I had a *hard* time waking up, like I was heading to prison.

That’s it. Nico and Solène, 40 years old.

hi I’ve got a flight planned for mid-November from Chennai, India, to Chiang Rai with AirAsia via Bangkok, obviously. My question is: where do I go through immigration—Bangkok or Chiang Rai? Thanks in advance, Christian

Hello,

We’re leaving in November 2025 for a stay of more than 60 days in Khao Lak and need to apply for a 30-day extension on-site to be allowed to stay nearly 90 days. Should we declare the flight ticket dates (November 13, 2025, to February 9, 2026) directly on the electronic form (if it’s applied from May 1st) before leaving, at the risk of being denied entry (over 60 days), or declare 60 days and quickly apply for a 30-day extension once there? Are flight tickets checked upon arrival (Phuket) or earlier on the electronic entry request? I remember that the arrival check is quite "serious" and after 18 hours of travel, you’re pretty impressionable! Thanks for your help, Best, Bruno.

Hi there, I’ve read that medication supplies shouldn’t exceed 30 days. How can I handle a two-month stay?

Thanks for your tips!

Hi, I’d like to know—when leaving Guadeloupe via Pointe-à-Pitre Airport, do you have to pay an exit fee in cash?

Thanks

Hi, I’m bringing Seresta, an anxiolytic (tranquilizer) from the benzodiazepine family, to help me sleep. I’ll have the prescription with me. Will this be a problem at customs, and do I need to declare it? Same question for antibiotics? Thanks a bunch!

Hi, I’m arriving at BKK—how does exiting the airport work? I’m guessing: Immigration, then baggage claim, and then exit? Thanks!

Hi there, I’m planning a three-month trip: my itinerary would be a flight from Paris to Hong Kong, then Hong Kong to Ho Chi Minh City, and later leaving from Lao Cai to enter China before flying back from Hong Kong.

If I exit the Hong Kong airport upon arrival to find a hotel (since my flight to Vietnam leaves the next morning), will I lose the benefit of the 90-day visa exemption? Especially since I plan to spend 3 days in Hong Kong before my return flight at the end of the trip?

Also, I’d like to know if the inbound flight to Vietnam will be enough to board and get a visa on arrival, or do I need to prove that I’ll exit the country after 45 days? Since I want to visit Sapa and cross into China by land via Lao Cai, do I also need to prove my departure from China, even though I already have a round-trip ticket from Paris to Hong Kong and back for three months?

Hi there,

Let me explain. I’m cutting it close for arriving around Chinese New Year in Guizhou. There are very few options to maximize (30 days) my stay—otherwise, it’s more like 25 days. I’ve found a "possibility," but for the return flight, the plane is scheduled at 12:50 AM, which is 50 minutes after midnight. So my question is: at what point am I considered "to have left China"? Is it when I clear customs or something else? Thanks.

Hello,

My partner and I are planning a trip to Thailand, Laos, and Japan. To do this, we’re thinking of booking a flight ticket from Paris to Bangkok, departing in January 2025 and returning in April 2025. During this period, we’d travel overland to Laos and fly to Japan from Thailand, then return to Thailand. What type of visa should we apply for at the Thai embassy? Thanks in advance. Best regards,

Starting January 5, you’ll need to arrive at the Mauritanian border with an E.Visa. To get it, you’ll have to go to the Mauritanian website: https://anrpts.gov.mr/fr

After 13 years in the Schengen waiting room, Romania and Bulgaria are fully joining the free-movement zone on Wednesday, January 1, 2025, by road and air. Already partially in the zone with the lifting of checks in March 2024 at airports and seaports, they received the green light from their European partners in mid-December to enjoy the same privileges at land border crossings.

Hi everyone,

I booked my round-trip ticket from Paris to Phnom Penh (way too quickly, of course) because I’d like to start in Laos. I’m traveling from November 5th to December 3rd. So, I’m wondering: when I arrive in Phnom Penh on the 6th and take a flight directly to Laos without leaving the airport, do I still need a visa for Cambodia? Also, which airport in Laos would you recommend—Luang Prabang or Vientiane?

Thanks so much for your advice!

Hi, I’m Algerian and I have a residence permit in France. In two months, I’m traveling to Japan with a Japanese visa, and I have a 16-hour layover in Incheon, South Korea. Do I need a visa to leave the airport and visit the area, or not? On the way back, I have a 20-hour layover in Beijing, and same question—do I need a visa to leave the airport or not?

Thanks for your help!

Hi, we're heading to Cambodia. We have the e-arrival visa, which was introduced last September and needs to be done only 7 days before departure. I'd like to know if we can complete the declaration online instead of on the phone, which would require printing the declaration. Thanks for your reply. Best regards

India is introducing an electronic arrival card for foreign travelers. The measure is effective for all travelers starting October 1st.

India is now adopting the electronic arrival card. Presenting this "e-Arrival Card" is now mandatory for all arrivals in India as of October 1, 2025. This formality replaces the paper card previously filled out on the plane or upon arrival. India aims to streamline traveler tracking. The requirement applies to travelers of all nationalities, both adults and minors, for all entry points into India. It’s an additional mandatory formality alongside the e-Visa or visa. The e-Arrival Card must be completed online within three days prior to arrival in the country. Available in English only, it’s free and can be done on the official Indian authorities' website. The document is valid only for the declared arrival day. "This means you’ll need to complete it for each new arrival," clarifies RapideVisa, an agency specializing in visa services. Travelers must provide standard information to obtain the document (passport number, purpose of stay, countries visited in the 6 days before arrival, etc.).

Once completed, a document with a QR code to present to authorities upon arrival is generated. With this new system, India aims to facilitate traveler tracking and reduce congestion at airport counters. Nearly 19 million international visitors traveled to India in 2023. Among them, 189,000 were French.

Source: https://www.lechotouristique.com/article/inde-une-nouvelle-formalite-obligatoire-pour-voyager

https://www.youtube.com/watch?v=1WaPqVyUmuY

Hi. Does anyone know what time the Superrich on level -2 at Suvarnabhumi Airport stays open for currency exchange? I’ve got a flight arriving at night. Thanks.

Hi, does anyone know the status of the ETA that’s supposed to go into effect in December 2024 (and needs to be requested on the e-visa portal www.thaievisa.go.th)? Is it officially starting on December 1st? I’ve got my flight on the 7th of December and I’m on a Non-O Retirement visa with a re-entry. From what I understand, it’ll only apply to visa-free entries and should allow a 60-day stay in the kingdom with the option to extend for 30 more days. So I’m wondering if I need to apply for this since I already have a valid visa. Thanks in advance for your answers! 😊

Hi everyone, Two years ago, I got a 5-year visa. But I had to change my plans and haven’t used it yet. Do you think it’s still valid? I’d like to go to India at the beginning of the year. I’ve got a big doubt. Do you know where I can find this info? Thanks a bunch!

Hi, I just had a really bad experience leaving for Thailand with Etihad Airways, along with my partner and her 11-year-old son. We were denied boarding because the child’s passport was invalid (by about 3 days), as it’s indeed required to have 6 months of validity. But come on—just 3 days over! On top of that, we were able to check in online for our round-trip flight (just the flights, no extras), entered our passport numbers and expiry dates, and even had to check in online again 30 hours before departure, where we got our boarding passes without any issues. How is it possible that no one called, warned, or even blocked us online? Instead, they waited to tell us at the airport during baggage check-in. I’ve asked the airline for a full refund of our expenses—do I have any chance? Thanks for your help

Hi there,

This will be my first trip to Thailand, which will be the first stop on my Asian journey. This time, I’d like to leave with a one-way ticket so I can return to France from the last country I visit.

First and foremost, I’d like to confirm whether it’s possible to get a VOA (Visa on Arrival) when I land in Thailand without any prior steps? Is proof of onward travel (like a return ticket) required to get this visa?

If so, does it have to be a round-trip ticket from the country I’m arriving from, or can I use a flight or train ticket from Thailand to a neighboring country as proof of exit?

For Cambodia and Vietnam, is it also possible to get a VOA on the spot?

I’d also love any tips or important info you think might be useful about Thailand, Cambodia, and Vietnam—my planned destinations—especially regarding accommodation, transportation, points of interest, and, of course, any personal advice or experiences you’d like to share!

Thanks so much to everyone, and I wish you all an amazing 2025 filled with health, travel, and discoveries! !

Hi there,

I just booked my round-trip flight ticket to visit Cuba for two months, from January to March 2025. I’ve heard about the challenges Cubans are facing and the recent changes the island has gone through—economically (like the end of the dual-currency system) and administratively (the introduction of an e-visa)...

This is my first time visiting the country, so I’m still figuring out all the administrative steps I need to take before I go.

1) Can I apply for the electronic e-visa now (still 22 €?) from home on the website evisacuba.cu?

2) I read that I need to fill out a form 48 hours before departure on the site dviajeros.mitrans.gol-.cu/inicio. Is it possible to do this now to save time?

3) I’m a bit confused about the currency. From what I understand, there’s now only the Cuban Peso. Should I exchange my euros at the airport, or wait until I arrive at the *casas particulares* in Havana that I’ve already booked and ask the owner?

Thanks in advance for your help!

India inaugurates the new Navi Mumbai International Airport and the final phase of Mumbai’s Metro Line 3—a major turning point for the country’s infrastructure. Mumbai, India’s economic capital, is entering a new era of modernization. The Indian government has officially inaugurated the Navi Mumbai International Airport, one of the country’s most ambitious infrastructure projects, along with the final phase of Metro Line 3, a key axis to ease congestion in the megacity. The Navi Mumbai International Airport (NMIA), located about 35 km from the city center, aims to eventually handle up to 60 million passengers per year. Built to reduce pressure on the already saturated Chhatrapati Shivaji Maharaj Airport, it features ultra-modern facilities, sustainable design, and cutting-edge technologies for air traffic management and energy efficiency. At the same time, the completion of Mumbai’s Metro Line 3, connecting Colaba to Bandra-SEEPZ, marks a major advancement in urban mobility. This 33.5 km underground section will significantly reduce travel time and congestion in a city known for its chronic traffic jams. These two projects reflect the Indian government’s commitment to transforming Mumbai into a global hub, combining connectivity, sustainability, and economic development.

The Navi Mumbai International Airport (NMIA), a project two decades in the making, has finally come to fruition. Phase one of the airport was inaugurated Wednesday by Prime Minister Narendra Modi, in the presence of Chief Minister Devendra Fadnavis and Deputy Chief Ministers Eknath Shinde and Ajit Pawar. Although the first phase, which includes Terminal 1 and Runway 1 with 10 bus gates and 29 aero bridges, has been inaugurated, flight operations will not begin immediately.

"Post-inauguration, the airport will be handed over to the Central Industrial Security Force (CISF) for a security sweep, which could take 30 to 45 days. We also need to mobilize customs and immigration teams and complete end-to-end testing, which is a 45-60-day process," said Arun Bansal, CEO of Adani Airports Holdings Ltd, developer and operator of the NMIA, during a press briefing at the NMIA premises Monday. Even though an exact date hasn’t been announced, NMIA CEO Captain B V J K Sharma and Bansal said commercial flights are expected to begin in December 2025. Plans of major carriers Three major airlines—Air India, Akasa Air, and IndiGo—have already signed on to shift part of their operations to NMIA. Last month, Air India announced plans to start with 20 daily departures (40 air traffic movements) through Air India Express, connecting 15 Indian cities in the first phase. By mid-2026, it aims to scale up to 55 daily departures, including up to five international flights. IndiGo, which made its announcement in May, plans to operate 18 daily flights to more than 15 cities from the first day of commercial operations and intends to expand to 140 daily flights—30 of which will be international—within 18 months. In June, Akasa Air said it will start with 15 daily domestic flights, scaling up to over 300 domestic and 50 international flights a week within a few months. When asked which airline will operate the first flight, Bansal said, "We want all three airlines to be there on Day 1. It depends on who has the earliest slot that day, and the destination choice lies entirely with the airlines." Operations to begin with 12-hour window In the first month, flights will operate between 8 am and 8 pm, with the 12-hour window likely to be extended as operations stabilize. Although NMIA’s full capacity is 40 air traffic movements (ATMs) per hour, the initial phase will handle 10 ATMs—allowing 10 aircraft to land or take off every hour. Airlines are expected to announce routes and ticket sales soon. Touted as an international aviation hub, NMIA positions Mumbai alongside global twin-airport cities such as London, Dubai, and New York, and plans to launch both domestic and international operations from Day 1. Concession for international carriers When asked if international carriers will be given any concessions, Bansal said, "For international airlines, we will not charge them parking fees for the first year." The duo added that NMIA aims to reclaim Mumbai’s rightful place on the global aviation map. "For a decade… travelers didn’t have a choice—airlines couldn’t get additional slots (at the Mumbai airport), so traffic shifted to Delhi. We are course-correcting that with NMIA. It won’t happen overnight, but over the next five–seven years, you’ll see the change," said Bansal. He noted that Mumbai currently lacks direct flights to major destinations in Europe and the U.S., something NMIA hopes to change. "If you see east-to-west flights, Mumbai is a natural stop," added Sharma. As reported earlier, NMIA will eventually feature four terminals and two parallel runways, with a total capacity to handle up to 90 million passengers per annum (MPPA), compared to 20 MPPA in the first phase. In the long term, the airport aims to serve as a key transfer hub between the East and the West, enabling passengers from Southeast Asia to connect seamlessly to Europe and North America.

Hi everyone, Could you let me know if a mistake on the arrival airport for Vietnam could cause problems regarding your recent trips? I put a different airport than Hanoi, but I need to go to Hanoi. Thanks!

Hi, recently Namibia introduced a visa requirement for French travelers (among others). I’ve seen there’s a dedicated website for obtaining it. But my question is about getting it on arrival at Windhoek Airport. I’d love any info on this: how fast it is, cost, documents needed, etc. Thanks for your feedback! Happy travels to you all

Hello everyone, Here’s the follow-up to our recent experience (5/11). Upon arrival at Manila T3, don’t look for the immigration office before passport control (this was info we’d gathered but turned out to be outdated). Go through passport control with your eTravel, grab your luggage with a trolley because the obstacle course begins. Head toward the exit hall, turn right, exchange a minimal amount at one of the two counters, continue toward Burger King, turn right, take the elevator at the end of the corridor to the 3rd floor (departure area), then turn right as you exit the elevator, head to the right, go around the big pillar on the left, and you’ll reach the immigration office that will process your extension quickly for the modest sum of 4070 pesos (the price increased due to a new tax as of June). This little route will save you from asking a thousand questions and getting just as many different answers. Next, logically, buy a local SIM card. There are two small kiosks side by side on the ground floor, Smart and Globe. Prices here are triple what you’ll find in the city, but honestly, if I had to do it again, I’d get both SIMs at the airport. For one simple reason: it’s a hassle in the city—you have to find the shop in a mall, go there, wait in line, explain what you want, and it takes forever. We got a Globe SIM at the airport and a Smart SIM in Baguio, and we really struggled. The cheapest rate offered by Globe at the airport is 1500 PHP for 1 month, with calls and 80GB of internet. It’s oversized, but be careful—they’ll try to sell you an even more expensive SIM upfront (2500 PHP). Smart offers roughly the same terms. It’s pricier, but it’s a turnkey solution—the hostess handles registration with the authorities (passport, etc.) and configures your phone. Finally, almost at the far right, there’s a Grab kiosk (taxis, the Asian Uber, which I highly recommend—it’s so convenient!). They’ll arrange a safe taxi for you no matter your destination in Manila. Watch your belongings during all these tasks that keep you occupied—a tourist had their bag stolen while we were there! All this took us two hours from the moment we got off the plane, but you’ll likely save time with these tips. There you go—you’re ready to face Manila’s traffic jams on your way to your hotel. This is just a summary of our own experience; I hope it helps. Have a great stay! 😊