Discussions similar to: Forfaits boissons Costa contre
FR
French company CFC
Hi Has anyone sailed with the French company CFC? What do you think? Haven’t seen many reviews about this company.
Open
Review of a Norway cruise on the Emerald Princess in June 2025 (1)
Hello everyone,

I’ve wanted to take this Norway cruise for a very long time. The first time I booked it was in July 2020 with Azamara. Unfortunately, it was canceled, as everyone remembers. When I tried to book it again, the prices (already a bit high with Azamara) had simply doubled. So, since then, I’ve been keeping an eye out every year for any opportunities...

The last time we sailed with Princess was eleven years ago, and things didn’t go very well. I came back pretty unhappy with their service and quite disappointed. Despite the $600 they gave me as credit for a future cruise, I’d never set foot on one of their ships again.

But this time, the opportunity arose—a fantastic itinerary with lots of stops, a reasonable price for 16 nights (I’ll share the details in the conclusion), and a ship that’s not too big, so to speak, with only 3,000 passengers. I’m not expecting much from the cruise line this time and am boarding the ship with low expectations beyond the itinerary.

Princess has introduced an app to download before the cruise. It’s essential because online check-in is no longer available, and the agency doesn’t send a travel journal. Everything is done through the app. After completing the check-in on the app, we only know that we’ll need to pick up our key, the Medallion, at embarkation by following the blue line in the terminal and presenting our passport.



Up until our departure, the weather forecast for the coming week in Norway is disastrous—rain, rain, and more rain. It was pretty much the same two years ago before our Iceland cruise, and in the end, the weather turned out fine.

If you’re ready to embark on the Emerald Princess to discover this beautiful cruise and the stunning landscapes of Norway, let’s go!

Southampton - Sea day - Bergen - Olden - Åndalsnes - Sea day - Tromsø - Honningsvåg (North Cape) - Alta - Sea day - Molde - Trondheim - Two sea days - Edinburgh - Sea day - Southampton
Open
Negative experience feedback with Croisières.fr
Short version: I booked through Croisières.fr, and everything went smoothly until my order was confirmed. When I requested a date change—due to administrative reasons—the sales rep initially assured me the fee would be 50 € per person, but then demanded 600 € (negotiated down to 338 €), even though the price remained unchanged. On top of that, Paul, the sales rep, was dishonest, claiming that drinks (excluding alcohol) were included and that there were "all-inclusive" packages for alcoholic beverages, which is completely false. All drinks—even water—are charged onboard. I had also requested a cabin with two separate beds to travel with my mother, a request that wasn’t honored, forcing me to sleep on a small couch. To make matters worse, all my emails and calls to customer service were ignored or handled carelessly. While the cruise itself was satisfactory—thanks to Costa for the onboard organization—I recommend booking directly with Costa to avoid these bad surprises with Croisières.fr.

Long version: I booked a cruise for two through Croisières.fr, and the process went perfectly until the final confirmation of my order, which initially reinforced my trust. However, as soon as I requested a change in departure dates—due to a delay in obtaining my mother’s ID card—the situation quickly deteriorated. During this process, Paul, the Croisières.fr sales rep, initially told me that the date-change fee would be only 50 € per person. To my surprise, I was then hit with an exorbitant processing fee of 600 €, which was eventually negotiated down to 338 €. This turnaround was all the more baffling because the new cruise offered was priced exactly the same as the original booking on the website.

The situation worsened when the cruise line later changed the dates for internal reasons at Costa. The new dates didn’t work for us at all, especially because of my mother’s non-reschedulable medical appointment. Despite my flexibility and numerous phone calls and emails, we were forced to accept these new dates against our will. It took a lot of effort to secure another slot, even though we had been accommodating on almost all other dates.

I also noticed other serious shortcomings in Croisières.fr’s sales service. Paul, the sales rep, turned out to be dishonest: he claimed that drinks (excluding alcohol) were included in the ticket price and that there were "all-inclusive" packages for alcoholic beverages. That’s absolutely not true! Without a package, all drinks—even water—are charged onboard. Additionally, I had specifically requested a cabin with two separate beds to travel with my mother. This request wasn’t honored, and I had to make do with a small couch because there was no way to set up two separate beds.

I’m willing to accept rules and constraints if they’re communicated upfront, but these crucial details were never shared with me. What disappoints me the most is how my requests were handled by customer service. None of the emails I sent received a response, and my numerous phone calls were dealt with carelessly and without any consideration. Everything was fine until the order was confirmed, and then suddenly, there was a complete lack of attention and follow-up, leaving a bitter taste.

That said, despite these issues, I was very satisfied with the cruise itself, and I’d like to sincerely thank Costa for their excellent onboard organization. Based on this experience, I strongly advise travelers to book directly with Costa to avoid the bad surprises and lack of follow-up that seem characteristic of Croisières.fr.
Open
Costa Deliziosa Cruise Review – Feedback for Future Cruisers
I’ve just returned from a cruise on the COSTA DELIZIOSA and wanted to share my thoughts for anyone considering this cruise line.

**Boarding in VENICE:** AVOID – it took a total of 3 hours before we could finally board!

**CABINS:** Our group had booked cabins with portholes. These were on the first deck, around cabins 1230 to 1257, and they were fine—no complaints. BUT some of us had cabins in the 13xx range, and that was a completely different story. These were right next to the engines, with an UNBEARABLE noise level!!! Those guests had to fight to get their cabins changed. One couple, after two days of hassle and endless discussions, finally got a balcony cabin. However, another couple was DOWNGRADED to a tiny INTERIOR CABIN—even though they had originally booked a porthole cabin!

COSTA clearly doesn’t care about its customers. Of course, these guests are still pursuing compensation, but their cruise was ruined.

Now, let’s talk about meals, the MY DRINK package, and the shows.

**Self-service meals:** NOT GREAT AT ALL. The buffets were chaotic—no pizza buffets like on MSC (because if you want pizza, you have to pay for it!). No pasta buffets either, unlike MSC.

**Restaurant meals:** Overall, they were okay, but whatever you do, don’t order the "3 Chefs" dishes—you’ll be very disappointed! And if you dine at the 3 Chefs restaurant, the menu costs 59 €!

**MY DRINK package:** In theory, ALL DRINKS ARE INCLUDED except for certain alcohols. They leave a large bottle of mineral water in your cabin, but if you drink it, they charge you for it despite the package. And on top of that, you’re only allowed 7 small bottles of water, while the number of alcoholic or non-alcoholic cocktails is unlimited?????

**SHOWS:** HUGE DISAPPOINTMENT! They only lasted half an hour, with no elaborate costumes, no real choreography—just one or two singers or a juggler on stage performing the entire evening’s show.

And the sound system? UNBEARABLE—so loud!

We had dinner during the second seating—which we really didn’t appreciate—and since meals ended at 10:30 PM, we’d look for a quiet spot afterward, but there wasn’t one! Music was blasting everywhere, and it was WAY too loud!

Another issue: The satisfaction survey. **Would you recommend COSTA to your friends and family?** Then the presenter gives you this whole speech about how the staff works 24/7 and that if you say you’re not satisfied, you’re punishing the hardworking crew. It’s emotional blackmail—unbelievable!!!

The staff, though, was absolutely lovely—housekeeping, waiters, everyone was so kind!

**Final verdict:** NEVER AGAIN with COSTA. For them, it’s all about MAXIMIZING PROFITS. If I ever go on another cruise, it’ll be with MSC or another line.
Open
Mixed (even disappointed) review of the NCL Sky Indian Ocean cruise from April 19 to May 3, 2025
Hi everyone,

I’m back from this “mixed” two-week cruise in the Indian Ocean on the Norwegian Sky.

Originally, I had booked a cruise with AIDA (also in the Indian Ocean), but unfortunately, the company decided to cancel it and offered us other options, which we declined because the dates didn’t work for us.

Since my wife really wants to do a cruise in the Indian Ocean, but very few companies offer this destination, it’s a bit complicated—especially when the dates don’t line up. Finding a good compromise between companies and timing is tough. Retirement can’t come soon enough!!!

After some research, I found a really great itinerary with Silversea (a luxury cruise line) for a 19-day cruise from Cape Town to Victoria, stopping in Madagascar (2 days), Praslin, La Digue... But my wife couldn’t get the time off. Not only was the itinerary amazing, but the price was unbeatable (5,200 € per person for a balcony suite, all-inclusive). What a shame—I would’ve loved to try this company, but maybe next time (if we’re lucky enough to have the chance).

My wife tried to take unpaid leave but wasn’t successful... Oh well!

On my end, I have more flexibility with vacation time since I travel a lot for work, so I can accumulate my days off and take them when it suits me.

So, we settled for this cruise (the only one that matched my wife’s vacation dates). Sure, we weren’t thrilled about the ship, but the itinerary wasn’t bad. We figured, why not?

I requested a quote from Logitravel, and after a discount, we paid 2,600 € per person for a balcony cabin (category BA) with the More At Sea package, which includes: 300 minutes of internet, premium drinks, 5 restaurants, and discounts on excursions...

The itinerary:

Day 1 Dubai (UAE) Boarding 11:59 PM Day 2 Abu Dhabi (UAE) 7:00 AM Day 3 Abu Dhabi (UAE) 2:00 PM Day 4 Sea day Day 5 Sea day Day 6 Sea day Day 7 Sea day Day 8 La Digue (Seychelles) 10:00 AM 8:00 PM Day 9 Mahé (Seychelles) 7:00 AM 8:00 PM Day 10 Sea day Day 11 Antsiranana (Madagascar) 7:00 AM 6:00 PM Day 12 Sea day Day 13 Pointe des Galets (Réunion) 8:00 AM 9:00 PM Day 14 Port Louis (Mauritius) 7:00 AM Day 15 Port Louis (Mauritius) 8:00 AM

After booking the cruise, I started looking for flights (Paris/Dubai and Mauritius/Paris). It’s peak Easter vacation time, so tickets are crazy expensive... I ran several simulations on Skyscanner and was shocked by the prices.

A direct flight from Paris to Dubai with Emirates is 1,400 € per person (one way), and the return from Mauritius to Paris (also with Emirates via Dubai) is 1,350 € per person.

Given these outrageous prices, I decided to book a flight with a layover. The best value I found was with Qatar (via Doha) for 650 € per person, with a 2.5-hour layover in Doha, and a direct flight from Mauritius to Paris with Corsair for 750 € per person.

With the More At Sea package, we had a 300 € credit per person for flight tickets (as long as we booked through NCL).

I requested a quote, and they offered: OUTBOUND: April 18, 2025 – Egyptair CDG-CAIRO 10:05 PM-2:30 AM February 19, 2025 – CAIRO-DUBAI 5:30 AM-10:55 AM RETURN: May 3, 2025 – Kenya Airways Port Louis-Nairobi 6:50 PM-10:10 PM, Nairobi-CDG 11:50 PM(+1)-7:30 AM (price: 950 € per person).

Sure, the price was good, but we didn’t want to fly with those airlines, and NCL didn’t have any other options. So, we booked our flights ourselves.

D-Day: Departure from Paris on April 18 with Qatar via Doha:

Two days before leaving, I checked in online and took the opportunity to buy seats near the emergency exits since my wife tends to get swollen legs on long flights. So, she prefers having extra legroom (cost: 132 € per person). It’s a bit pricey, but peace of mind is priceless.

Usually, when I have an early flight from Roissy, I always book a hotel the night before (near the airport) to avoid stress and not miss my flight. But since it was school vacation time and Good Friday, we decided to leave very early from home...

The flight was scheduled for 9:05 AM. We live 70 km from the airport and had to be there by 7:05 AM.

We barely slept... Up at 4:30 AM, and by 5:45 AM, our Uber was outside. We arrived at the airport (Roissy Terminal 1) by 6:50 AM.

Check-in was smooth—less than 10 minutes, and our bags were dropped off with boarding passes in hand.

This was my first time flying out of Roissy Terminal 1 since it was renovated for the Olympics. Wow, it’s a huge improvement—nothing like the old “camembert box” we used to know!

A few photos:

















Coming up: Layover in Doha
Open
Retour sur la croisière CFC les perles de la Baltique juin 2026
Bonjour, Nous voila de retour de cette croisière. Embarquement à Dunkerque: les portes ouvraient à 12h environ, étant un peu en avance, je suis allée demander pour que mon mari PMR attende à l'intérieur plutôt que s/ son déambulateur dehors. Je l'ai donc laissé avec les 2 valises et nos 2 sacs à dos dans le petit hall pendant que j'allais garer le véhicule s/ le parking réservé avec CFC au tarif de 10 euros/ jour. La navette qui devait reconduire les gens du parking au pavillon des maquettes devait arriver dans 5 minutes et au bout de 15 minutes toujours rien. Après 15 min d'attente j'ai vu un Mr qui partait à pieds et je lui ai demandé de l'accompagner. En 15 minutes nous étions arrivés et toujours pas vu de navette car elle nous aurait dépassé.Arrivée au pavillon des maquettes . Mon mari avait déjà enregistré les valises avec l'aide d'1 personne de CFC.Restaient les formalités à remplir ce qui fut fait rapidement.Nous étions à bord à 12h15. Direction le buffet au pont 11 et attente de pouvoir accéder à la cabine dans 1 salon. A 14h , découverte de la cabine balcon au pont 9 à l'arrière: spacieuse avec un grand balcon comparé à MSC/COSTA. Etant à l'arrière, cabine 9202 , toujours un problème d'ascenseur le numéro 4: " car préference". L'ascenseur numéro 2 s'arrête au pont 10...et l'ascenseur numéro 3 souvent en panne, il ne reste que le numéro 1 pour les PMR pour accéder au buffet pour les personnes ayant également du mal à monter les escaliers.A noter 1 seule enfant à bord et beaucoup de "cheveux gris". JOUR 2: en mer. Beaucoup d'activités de proposées. Jour 3: GOTEBORG ( Suède).soleil 19 degrés à 11h Excursion prise avec CFC: Goteborg et Haga pour tous. Visite interessante avec une guide TB. Le quartier HAGA à notre avis plein de pavés et rien de spécial et pas adapté aux personnes se déplaçant avec une canne ou fauteuil.Ascenseur numéro 3 en panne.. Jour 4: Copenhague15 degrés le matin, averses ap-midi. Pas pris d'excursion ayant déjà fait escale avec CFC en 2025 et s/ les conseils des personnes de ce forum, nous avions pris le bus op-on/op-off face au bateau. Je suis allée quand même revoir la petite sirène . Plus de TV, ascenseur réparé. JOUR 5 : en mer , tj pas de TV JOUR 6 : GDANSK ( Pologne).15 degrés pluie toute la journée. Il y a 1 navette pour aller dans le C Ville. Nous avons pris l'excursion:Panorama de Gdansk. Le guide nous a laissé dans l'entrée du C Ville pour 45 minutes en nous donnant ce qu'il y avait à visiter.RV pour la suite des visites à 15h. Le bus est parti à 15h15 pour faire 10 km pour aller voir la Cathédrale d'Olivia .Nous y sommes arrivés à 16h16....le guide nous a dit que dans ce sens il y avait souvent des bouchons..Nous avons eu 10 min s/ place pour aller ensuite voir le phare et le monument de Westerplatte où là aussi nous avons eu 10 minutes s/ place. Nous étions bcp à nous interroger pourquoi nous n'avions pas fait le circuit dans l'autre sens puisqu'il s'avait qu'il y aurait des bouchons... Je suis allée à la réception me plaindre de cette organisation .La personne m'a lu le programme: nous devions commencer par le phare puis aller à la Cathédrale et y rester 30 min pour rejoindre le centre de Gdansk pour 1 courte promenade guidée avec un peu de temps libre pour acheter des souvenirs etc.. Le guide a fait tout le contraire de ce qui était prévu et pas de visite guidée puisqu'il nous a lâché dans la ville.... JOUR 7 : Ile de Bornholm (Danemark) 14 degrés quelques rayons de soleil Nous avions vu dans les excursions qu'il y avait découverte de RONNE à pieds. Donc comme beaucoup nous avons visité par nous-mêmes. Il y avait 1 petit orchestre pour nous accueillir s/ le port et 2 personnes avec des plans de la ville. Nous avons pris la navette pour sortir du port, navette toutes les 15 min.Office du tourisme à côté du "shuttel bus". Visite agréable à notre rythme. JOUR 8: KIEL ( Allemagne) 18-23 degrés, beau temps Nous avons pris l'excursion KIEL pour tous. Guide TB et visites interessantes. Le port est en ville et en 10 minutes nous sommes dans le CVille en suivant un trait bleu au sol depuis le port jusqu'au centre.Ascenseur 3 de nouveau bloqué...de nouveau la TV. JOUR 9 : en mer; l'ascenseur 3 fonctionne JOUR 10: en mer ; l'ascenseur 3 de nous veau en panne... JOUR 11: débarquement à Dunkerque. Les cabines doivent être libérées à 7h30.Buffet ouvert jusqu'à 9h. Ascenseur numéro 1 "réquisitionné" , reste le 2 qui ne va pas jusqu'au 11... problème pour les PMR qui doivent traverser tout le pont 11 et essayer d'avoir un des 4 ascenseurs en fonction à l'avant avec bcp de monde à les utiliser. Mon avis; escales interessantes. Personnels à bord toujours aussi accueillants , souriants et parlant français pour la plupart. Spectacles le soir de meilleure qualité qu'en Mars/Avril 2025 tant chanteurs-danseurs-animateurs et des costumes mieux.. Moins bien aimé ceux du "magicien". Il y a eu 3 conférences à bord par une personne très cultivée mais qui débordait du sujet et trop historique à mon goût.Je n'ai pas assisté aux 2 autres, mon mari a suivi la 2ème mais pas la 3ème.. Pour cette croisière il y avait le thème du Bridge mais nous ne sommes pas joueurs ni intéressés. Nous n'avions pas pris de forfait boissons à bord , il y a l'eau à disposition, café, thé, tisanes.

Nous avons eu un problème d'infiltration d'eau dans la cabine la veille du débarquement.Nous l'avons signalé et une fois le personnel technique passé ( avec traducteur ne parlant pas anglais), on nous a demandé de laisser la cabine pendant quelque temps pour la réparation.Nous sommes allés dans un salon et au bout d'1h30 je suis allée aux nouvelle à la réception. Réparation + longue que prévue...il fallait changer de cabine.....pas évident la veille du débarquement. Plus de cabine balcon disponible, nous avons eu 1 vue mer la 6075 avec baignoire ( impossible de l'utiliser pour nous deux). Nous avons donc fait nos valises , pris 1 douche dans notre cabine et nous sommes descendus dans la nouvelle.Bruits de chaises jusqu'à 0h30 car cabine sous un salon et un bruit continuel de ventilation dans le couloir.....le sommeil a été difficile à trouver. Débarquement: bien organisé. Nous avons été aidés pour le transport des 2 valises + sacs dans la salle d'attente le temps que je prenne la navette pour aller récupérer le véhicule. Guylène
Open
CFC Christmas and New Year's Cruise
My wife and I are going on the "Christmas and Holiday Traditions" cruise from December 22 to January 5. This is our first time with CFC. We’ve done dozens of cruises over the past 35 years—including three world cruises with Costa—but we’re tired of the Italian attitude. We’ve also done 3 or 4 with MSC, Club Med 2, and a long time ago, the Mermoz with Croisières Paquet, in short… Given the reviews, we’re wondering about the all-French aspect, since the Filipino crews are nice but French is complicated for them. And the comments about the food aren’t exactly reassuring. Yes, the drink packages are way too expensive. We’ll have to wait and see how much the excursions cost… It’s an old ship, so let’s hope everything still works. See you soon!
Open
Review of cabin 9201 on the Costa Favolosa
Hello,

We had booked a sea-view cabin through a Costa advisor in October 2023 for a departure on 13/10/24 on the Costa Favolosa, with a cruise lasting until 22/10/24. When we saw the cabin, what a disappointment: only one stool, no armchair or sofa like we were used to with Costa. The sea view wasn’t great because of a film on the porthole, and the cabin faced the crew promenade. The space between the wall and the edge of the bed was about 30 cm... not easy for getting into bed. We immediately asked to change cabins. After two days, the answer was that no cabins were available. We spent our days in the lounges because there wasn’t enough room for two people to sit—one had to sit on the stool and the other on the bed... Two days before disembarking in Marseille, reception offered us a sea-view cabin on deck 2. We asked to see it: what a difference—space, a sofa, an armchair, a stool, and a real sea view. Unfortunately, with only two days left before disembarking, it was difficult for us "seniors (85 and 73 years old)" to pack our suitcases and bags, unpack them in the new cabin, deal with the walker, and then repack two days later for disembarkation. We filed a complaint with Costa’s customer service, which responded quickly: "You found the cabin small. Please note that our cabins meet standards and are allocated accordingly. It is indeed possible to change cabins if the ship’s occupancy allows it. We offered you this change, which you later declined." In the end, they offered a "commercial discount as an exceptional gesture for booking a future cruise." This cabin 9201 is for one person, not two. The onboard staff were always as friendly and smiling as ever. There were long lines to access the buffets, so it was better to go to the restaurant at lunchtime when we didn’t have excursions. The shows were varied, and the indoor pool was very chilly. We won’t be sailing with Costa again. We’ve booked with MSC for 2025, but after reading some reviews... Mum49
Open
Mediterranean Cruises: MSC or Costa?
Hi,

We’re planning a Mediterranean cruise with either MSC or Costa—any recommendations on which to choose? Could you share the pros and cons of each?

We’re 2 adults and 1 young adult (18). Thanks for your feedback! Val
Open
Costa Cruise Spa Access: how to book?
Hi everyone,

Can anyone give me some info about this Spa Access day? We traveled with Costa until 2017, and back then, spa access wasn’t just for a day—it was for the entire cruise if you were staying in a suite... Times change, I guess. When I check MY COSTA, under Thermal Space Access Day appointments, it’s possible to book every day, even at sea, but with payment required on the site. Do we need to book this day on board if we want to take advantage of the free day? Or do we book it on the site and the freebie is applied automatically? Are sea days included in this case? Since 2017, we’ve been traveling with MSC YC, but this time, we’re going as a family with kids and grandkids, so the YC is a bit too much of a luxury and not really suitable for 3 kids.

Thanks for any feedback!
Open
Choosing Packages on the "Renaissance" (CFC) - "Jewels of Vestlandet" Circuit
Hello, We’ll be sailing on the Renaissance with CFC to southern Norway from July 4 to 11, 2026, departing from Dunkirk (the cruise was booked through "Planète Croisière"). When entering some personal details or pre-selecting options on the CFC website, I’m wondering about the "optional" categories for drinks and WiFi. I’m actually a bit surprised by these extra charges, as we weren’t used to them on other cruises (Australis in Patagonia; Hurtigruten’s Coastal Express in Norway and Alaska; Rivages du Monde in the Arctic or on the Douro River; a Nile river cruise in Egypt), where we sometimes had access to basic drinks at meals and free WiFi when near land. Anyway, for those who’ve already taken a CFC cruise on the Renaissance, could you share some advice? Specifically about the most basic drink package, called "Fraîcheur" (238 € for two), which doesn’t seem to be described anywhere. The "Premium" package seems excessive (490 € for two for the week) for light drinkers. As for WiFi, it’s 10 € per day per person. While I find that price acceptable for parking our car in Dunkirk, it feels overpriced here (especially since it was free on the Nordlys "Coastal Express" just 3 or 4 years ago). So, I’d love to hear from experienced cruisers who’ve been on this ship! Looking forward to seeing the excursion prices, which should be available soon! 😐

Thanks in advance!
Open
Refreshment Package on the Symphony of the Seas
Hi, I’m traveling on the Symphony of the Seas in February 2026 and I’ve purchased the refreshment package.

I’d like to know if we want an alcoholic cocktail, will we pay the difference or the full price of the drink?

Thanks for your replies.
Open
"Tropical Odyssey" CFC Renaissance – November 1st to 22nd, 2025
We’ve just returned from a cruise that my wife and I will remember—unfortunately, not in a good way. There’s so much to say that I’ll proceed chapter by chapter. Pre-Cruise On January 24th, 2025, I booked through a supposedly attentive cruise agent the repositioning cruise of the CFC Renaissance to the French West Indies, initially departing from Le Havre, then from Dunkirk, on November 1st, 2025. The return flight was included in the price of this trip. From January, right after booking, this adventure got off to a bad start. Used to major cruise lines, I asked my agent to reserve a table for 4 at the "Vatel" restaurant for the second seating, and to link this reservation to the cabin of friends traveling with us. First brush-off: "Ask the maître d’ at the restaurant entrance on the first night."

"To govern is to foresee, and to foresee nothing is to head for disaster," as Émile de Girardin said.

Following this maxim, in February, I started looking for transportation to Le Havre, which was initially the departure port. Then, I asked the travel agent which airport the return flight would land at. I knew flights from Pointe-à-Pitre to Paris served both main Parisian airports. Here, I found myself like a ping-pong ball between the cruise agent and CFC: The cruise agent said, "Ask CFC," and CFC replied, "No, your agent is your intermediary—ask them." It went back and forth like that. Impossible to pre-book the flight that would take us back to our final destination. During the summer, we learned that the departure port was no longer Le Havre but Dunkirk. We canceled our transfers to Le Havre but, of course, lost the cost of the reservations. Meanwhile, we purchased our "Beverage" package—we chose the "Fraîcheur" option, which included all non-alcoholic cocktails, canned sodas, fruit juices, bottled water, and regular coffees. This detail is important for the rest of the story. Every month, I followed up to find out the return airport. Nothing until October 28th (3 days before departure), when CFC finally informed me it was Orly, along with the flight number and time. Of course, on top of booking at full price, I had to arrange my final transfer home. Since I had very little time before the return flight, I had to book an Uber in a rush for the Orly/CDG transfer. Right after, we were told that our first stop in Lisbon—the most anticipated for many cruisers—had been canceled due to a strike at the port of Lisbon and replaced with Vigo, Spain. A completely unremarkable stop—nothing outstanding. As you can see, the prelude was already problematic, yet we’re far from reaching the peak of our disappointments. .......... to be continued soon.
Open
Delighted review of my MSC Virtuosa cruise from April 5 to 19, 2026
Hi everyone,

As promised, here’s my review of the cruise I took from the 5th to the 19th on the MSC Virtuosa.

As you know, I had initially booked a cruise with Mein Schiff departing from Dubai (from Dubai to Cape Town). It was a 22-day cruise. Due to the issues in the Persian Gulf, my cruise was canceled by Mein Schiff.

So, we started looking for a Plan B because we really wanted to go. Especially my wife, who had just had a minor procedure and needed some rest. Since she had already taken time off, she was determined to travel. However, we were looking for an affordable Plan B since we weren’t sure when Mein Schiff or the airline would reimburse us.

While browsing online, I found a 15-day cruise departing from Pointe-à-Pitre (including flights, transfers, the cruise, and drinks) for a price of 1,200 € in a Fantastica balcony cabin. We thought, *Why not?*

I should mention that I’m not usually a big fan of MSC. My last experience with them was post-Covid (I took two cruises, one in 2021 and another in 2022), and it was honestly a disaster. We didn’t want to repeat that, but after talking to Catherine, who told me she was very happy with a short Christmas cruise, we decided to give it a try.

I have to say, I was left speechless. Honestly, the cruise was absolutely perfect. There’s nothing to complain about (or just a few minor details). In terms of service and food, I felt like I was on a premium cruise line. I’d even say MSC has nothing to envy from some of those companies. While premium lines like Holland, Celebrity, and Royal are cutting back on services, I think MSC has made huge improvements. Seriously, I wasn’t expecting this at all. You’ll see what I mean as we chat more.

I won’t do a full review like I usually do because there weren’t many stops: 1. We boarded in Pointe-à-Pitre 2. We stopped in Saint-Martin 3. Then it was a direct crossing to the Azores...

This cruise was really about relaxing, even if it’s not the kind of trip we usually take.

First off, I’m not a big fan of "flight and cruise" packages. I asked if we could leave two days early, but they said it wasn’t possible. We had to take the flight, then the bus, and board the ship directly.

It’s not really my thing, but given the price we paid and since we really wanted to relax, we thought, *Why not?*

Here’s the itinerary:

Boarding in Pointe-à-Pitre Saint-Martin Five days at sea The Azores Four days at sea Hamburg One day at sea Le Havre



But as I mentioned, it wasn’t about the itinerary. It was really about taking a break and unwinding. Honestly, I came back thrilled.

Departure and boarding details to come
Open
Cruise Stop in Venice with Celestyal Journey
Hello, we're going on a cruise in August with the Celestyal Journey. During this cruise, we have a one-day stop in Venice. We arrive at Marghera, the new port. Does anyone know how to get to the center of Venice from Marghera, and if anyone has taken this boat before, do they provide shuttles to get there? Thanks for your tips. Best regards
Open
Lisbon/Galveston Transatlantic Review – NCL Viva in The Haven
Hi everyone, Okay, here I go—I haven’t done a cruise review in ages, and even longer since I’ve posted one on this forum. So, this is kinda your fault, Catherine, if I’m getting back into it... I just hope I haven’t lost my touch!

It’s a transatlantic cruise, so there are a lot of sea days. That means this review will mostly focus on the ship, especially the "Haven" section, which doesn’t get much coverage on this forum. There’ll definitely be some comparisons with MSC’s Yacht Club, since they’re direct competitors.

This will be my third cruise with NCL—a company I really love—but my first in The Haven.

My two previous cruises were on smaller ships: the NCL Sun for the Chilean fjords and the NCL Spirit in February 2025 in Asia, departing from Taiwan and arriving in Korea. I *loved* the Spirit.

Alright, let’s get started!

This trip was booked almost last-minute in early October for late November, after I had to cut short my August trip for medical reasons.

At first, when I looked at this cruise, I hadn’t specifically decided to go for The Haven. I wanted a relaxing cruise but still with destinations I hadn’t been to before. I kinda stumbled upon this one, and the itinerary appealed to me. I also found the balcony cabin price pretty good—around 2800 € for a balcony cabin (for two), all-inclusive package included. Not including flights, of course. In the end, we decided to try The Haven (obviously not the same price), but I think we got a great deal for the promised perks.

Itinerary: Departure from Lisbon, arrival in Galveston, Texas. Stops: St. Martin, St. Thomas, La Romana, Cabo Rojo, Falmouth in Jamaica.
Open
Combining cruises refused: an incomprehensible disappointment with CFC
I just got a mind-blowing response. I wanted to book 2 back-to-back cruises in the French West Indies on the Renaissance—arriving in Guadeloupe on December 23, 2025, and returning from Martinique (the end-of-cruise city) on January 13, 2026.

And guess what? It’s impossible because they’re pre-packaged deals. The only solution is to book just one cruise—not two in a row. It’s UNBELIEVABLE.

CFC, the French cruise company—well, no. It’s actually CAC, an English cruise company with "civil servants" wearing blinders.

I’ve never seen anything like this. I’ve often combined two back-to-back cruises without any issues, but those were on "bare" ships. All they had to do was get me to Guadeloupe with the first cruise and have me depart with the second cruise’s start. It’s easy to book plane seats!

For the record, last year I did two back-to-back cruises in the Mediterranean, spending Christmas and New Year’s on the same ship.

Handing control over to the English wasn’t a good solution.

Oh well, I’ll find somewhere else with more open-minded people.
Open
One-Day Visit on the Renaissance in May 2025 – CFC Cruise
Hi everyone,

We were offered a visit to the Renaissance by the new CFC cruise line through Croisiland. After reading all the reviews—some very harsh, others glowing—I wanted to form my own opinion without having to book a full cruise to test it out. This visit to the ship at the port of Le Havre for 49 € per person came at the perfect time, even if I’m a bit put off by having to pay for a ship tour. That’s not how it usually works with other cruise lines, as far as I know.

The Renaissance is a former Holland America Line ship, built in 1993 and renovated in 2023. We’re familiar with this style of ship since we took a long cruise in Polynesia in 2014 on one of its sister ships, the MS Statendam. We remember it as a charming small ship with a lovely pool terrace at the very back.

Off we went this morning for a relaxing day on a ship—always a nice change!

The Pont de Normandie is the last elegant structure you see before entering the vast and rather smelly port area of Le Havre.



The area around the port where the Renaissance is docked is total chaos—cars everywhere and only a handful of taxis. We were supposed to have a reserved parking spot in front of the terminal (we’d even given them our car model and license plate), but we were denied entry. There’s no paved public parking, so we left the car on a vacant lot.



CFC was officially acquired by the British cruise line Ambassador Cruise Line in January 2025. Ambassador Cruise Line, launched in 2010, already owns two ships of the same type and age. They wasted no time repainting the funnel in their new colors.



The line of passengers disembarking and waiting for taxis is endless... and taxis are trickling in. Is this the aftermath of yesterday’s strike, or is this the norm in this port? Either way, I feel bad for the poor travelers waiting—it’s going to be a long haul. Many are leaving on foot, dragging their suitcases. Compared to the port of Marseille, this is pretty dismal.



Forty spots were available for this visit organized by Croisiland, but we ran into a good hundred people at the meet-up. A group from the AVF (Accueil des Villes Françaises) of Le Havre will be joining us. Our Croisiland group consists of twelve people, if I counted right.

Security clearance is done alphabetically, and we quickly board the ship. Now we’re getting to the heart of the matter.

To be continued...
Open
Package for 3 culinary experiences with Costa Cruises
hi, I’m going on a cruise on the Costa TOSCANA in October, and I’ll be celebrating my birthday there. I wanted to make it special and try ARCHIPELAGO for the first time. And also go back to Teppanyaki (I really like their menu and the atmosphere). I see there’s a package for 3 culinary experiences at 88 €. According to the description, you can go to the specialty restaurants 3 times. That price seems really low to me, since Archipelago alone costs around 55 €... and with this package, you could go 3 times? Plus, there’s another package next to it: 1 Archipelago and 1 Teppanyaki (without specifying the menu) for 80 €. Has anyone already tried the 3-experience package? What did you think? Thanks for your feedback
Open
Stopover in Barcelona with the Costa Toscana cruise
Hi, I’ll be going on a cruise with Costa Toscana soon. During the stopover in Barcelona, is it possible to walk to La Rambla from where the ship docks, or is it better to take a bus or taxi? Also, any ideas for the Ibiza stopover? Thanks, Diane
Open
Your reviews on the ARANUI 5 cruise to the Marquesas Islands
Hello,

My husband and I are heading to French Polynesia on August 21st for a cruise on the ARANUI 5 to the Marquesas Islands. If anyone has taken this cruise recently or during the late August/early September period, I’d love to hear your impressions and any practical details. Thanks for your feedback! Elettra69
Open
A few questions about our first Costa Esmeralda cruise
Hello,

We (a family of two adults and two kids) are going on our first cruise this August on the Costa Esmeralda. To make sure everything goes smoothly, I booked a suite. I have a few questions to prepare well and I’m definitely open to any tips.

I read that a restaurant is reserved, specifically the Bellavista. What confused me a bit is that I saw others mention the Panama. I’m pretty sure it’s the Bellavista, especially after checking the ship’s layout.

About this restaurant: - Is it accessible on embarkation day, say around 1:30 PM? - Same question for when we return from excursions around 1:30 PM

I’ve done my research otherwise, but I’m still open to any advice.

Thanks in advance to all cruisers who take the time to reply.
Open
Part 2: Mixed (or even disappointed) review of the NCL Sky Indian Ocean cruise from April 19 to May 3, 2025
Hi there,

I hit my photo limit on the other post, so I’m forced to start a new one to continue this travel journal.

Victoria / Mahé continued:

After Anse Intendance, we head to Police Bay, located at the very southern tip of Mahé. Swimming and snorkeling aren’t ideal there (lots of waves)—just for the view!









On the way back, we stopped to visit some "typical" Seychellois houses, including one of the oldest.







We got back to the port around 6:30 PM, with memories filling our heads.

We were really happy with this day, and our guide/driver was exceptional! We even gave him a nice tip.

Dinner at the restaurant:







To be continued: Day at sea and Nosy Be
Open
MSC World Europa in November 2024
Hi everyone, just wanted to say how happy I am to be back on this forum—it really helped me out on my previous trips. I’ve missed it these past few years, so thanks for bringing it back to life! Long live Voyage Forum! We’re boarding the MSC World Europa next month. I’d love to hear any tips or see photos from anyone who’s already been on this ship. We’ll be in cabin 14135 if anyone’s been in the same one. Thanks in advance! Seb
Open

You might also like