Hello,

I applied for a passport renewal at the beginning of November, and my town hall told me it would take about a month to get it. However, I still haven’t received it, and it’s been over a month now. When I checked the ANTS website to track my passport application, I saw that its status changed to "In production" on November 27th. Today is December 18th, and I still haven’t heard anything about receiving it, even though I’ve read everywhere that once the status is "In production," it usually takes about a week to get the passport. I’m starting to worry about not having received it yet...

Do you know what the current processing time is after it reaches "In production" in 2025? Is there a risk that the passport was made but lost in transit?

I’m concerned because I have a trip planned for 2026—admittedly not until April, so there’s still time in theory—but my application seems to be stuck.

Either way, I’ll contact the town hall soon, though I don’t think they’ll have more information...

Thanks, Have a good evening

Hi there,

I just booked my round-trip flight ticket to visit Cuba for two months, from January to March 2025. I’ve heard about the challenges Cubans are facing and the recent changes the island has gone through—economically (like the end of the dual-currency system) and administratively (the introduction of an e-visa)...

This is my first time visiting the country, so I’m still figuring out all the administrative steps I need to take before I go.

1) Can I apply for the electronic e-visa now (still 22 €?) from home on the website evisacuba.cu?

2) I read that I need to fill out a form 48 hours before departure on the site dviajeros.mitrans.gol-.cu/inicio. Is it possible to do this now to save time?

3) I’m a bit confused about the currency. From what I understand, there’s now only the Cuban Peso. Should I exchange my euros at the airport, or wait until I arrive at the *casas particulares* in Havana that I’ve already booked and ask the owner?

Thanks in advance for your help!

Hi everyone!

So happy the forum is back—I’ve been part of it since 2012! ☺️

After lots of twists and turns with Sri Lanka’s visa (called ETA) over the past few months, here’s a quick recap of the current situation for travelers:

- You need to get an ETA, either online or on arrival. I recommend doing it online because it’s cheaper (here’s a step-by-step guide to avoid common pitfalls: https://www.tongsetsrilanka.com/mode-demploi-pour-eta-au-sri-lanka)

- It’s valid for 30 days and costs $50 online or $60 on arrival.

- It was supposed to be free starting October 1st, but due to the elections and Parliament being dissolved, that didn’t happen. Stay tuned in December in case the topic comes up again.

- The online ETA is recorded in your passport, so you don’t need to show any documents, but I’d still recommend traveling with the confirmation.

- If you didn’t receive the confirmation email, you can check the status on the official ETA website.

- The only official site is eta.gov.lk. Watch out for agency websites pretending to be the official one.

- Avoid filling out your ETA on the French version—it’s buggy. Use my guide and do it in English instead. 😅

Happy travels! Caroline

Hello everyone, I’m going on a tourist trip to Canada (Quebec) on September 1st. I filled out an eTA application 10 days ago but made a mistake on my passport number. I submitted a new application and had to send a copy of my passport, which I did correctly (unfortunately, I didn’t take a screenshot as proof). The next day, my eTA was refused! I made a third application this past Saturday, August 16th, and they confirmed receipt, but it’s now Monday evening and I still haven’t heard anything! I’m starting to seriously panic. It’s absolutely impossible to get help from a real person online! The Canadian Embassy in Brussels doesn’t handle eTA applications at all! I don’t know what to do. Can anyone help me, please? Thanks in advance 😢

Today I ended up being denied boarding at CDG. I booked the trip through a physical travel agency with no assistance for the visa application. I applied in plenty of time and got the approval. Except I put the 9th (the day I left France) as the date instead of the 10th, which is the arrival date in India. That’s what caused the denial. I’m guessing I don’t have any recourse? Thanks for your replies.

Hi there,

We’re heading to Southeast Asia for several months as a family with two teens (10 and 13). The first country we’re visiting is Cambodia. I’m having an issue with the e-visa—it won’t accept any of the documents I’m attaching. I’ve validated all four e-visas and received the registration numbers, but when I check the application, it shows no attachments. I’ve tried multiple times in different formats (PDF, JPEG, PNG), whether compressed or not, but there’s always a red cross next to the documents.

Has anyone else run into this problem?

Thanks for your help—I’m losing patience, and our departure is in 15 DAYS 😕

Magos

Gosuslugi / Госуслуги is the Russian administrative portal. EBS / ЕБС is the unified biometric system.

Since 2025, foreigners (residents or not) must have a biometric profile in addition to a Gosuslugi profile to obtain SIM cards and open a bank account.

Administrative services are mostly centralized in MFCs, МФЦ (Multi-Functional Center), nicknamed "My Documents" Мои документы.

A non-resident foreigner can register with the pension fund, which provides a social security number, SNILS / СНИЛС. To do this, you must present your passport and a notarized translation at an MFC. The SNILS can be issued on the spot or within a maximum of five days. If not issued immediately, you receive a receipt, and the deadline is communicated by the administrative agent. You return to the MFC after the deadline to collect the certificate with the SNILS.

Once the SNILS is obtained, you revisit an MFC counter to register on the Gosuslugi portal. You must present your passport and notarized translation again, along with a phone number and email. The Gosuslugi portal authenticates users with three pieces of data: SNILS, email or phone number, and password. The agent creates the profile and completes the initial email and SMS confirmations on your phone.

After the Gosuslugi profile is active, you register on the biometric portal. If last year’s law centralization measures are fully implemented, you can do this at any MFC; otherwise, you go to a SBERBANK (or VTB) branch. Again, as always for foreigners, you must present your passport with its translation and show your open Gosuslugi profile on your phone. The employee records your voice (reading a series of numbers) and takes a photo of your face.

After that, you can go to a telecom agency to buy a SIM card. The staff will take your passport details with the translation and your Gosuslugi profile info. Then, they’ll take a photo with their webcam, which is verified by the online EBS biometric portal. However, procedures may vary depending on the provider (Megafon, MTS, Beeline), and some employees may not be familiar with the process.

Potential delays can be caused by network maintenance or slowdowns due to peaks in administrative activity.

I’ll illustrate this process as I experienced it in February and April 2025 in the next post. Just need to gather the photos I took on the spot.

Hi everyone, Two years ago, I got a 5-year visa. But I had to change my plans and haven’t used it yet. Do you think it’s still valid? I’d like to go to India at the beginning of the year. I’ve got a big doubt. Do you know where I can find this info? Thanks a bunch!

Hi Has anyone been to Rwanda recently and gotten a 3-month visa on arrival easily? Thanks

Hi everyone, I’d like to travel to Senegal with my two dogs—an Amstaff and a French Bulldog (who can’t fly). I’m wondering if you think it’ll be complicated or if the formalities are easy to sort out. I’m giving myself a year to prepare for this trip.

Thanks in advance for your replies

Hello,

I’m a resident of France, and my husband and I have submitted an application for permanent residency in Canada after obtaining our CSQ. Our application is still being processed. My husband is the principal applicant.

I need to travel to Montreal alone for a few days soon for work-related reasons.

If we happen to receive confirmation of permanent residency in the meantime, could there be an issue with me crossing the border? I don’t want to activate the permanent residency—just enter as a tourist and make a quick round trip.

On the IRCC website, it says that dependents cannot arrive in Canada before the principal applicant. I understand this is because only the principal applicant can activate permanent residency by going through immigration.

However, does this also exclude temporary stays for dependents? Since my eTA should still be valid as long as the permanent residency isn’t activated, I should still be able to enter Canada as a tourist, right?

Thanks so much for your feedback!

Best regards,

Hi everyone, Have any travelers recently returned to Morocco via the border at Ceuta? If so, how is the crossing at Moroccan customs going right now? Are there any products bought in Ceuta that are banned from import into Morocco? Thanks for your replies! Hope you had a great holiday

Hi everyone, I’m heading to the United States in August, specifically Grand Junction, Colorado, and I’d love to hear about your experiences with renting a car in this slightly tricky situation:

I still have my old French driver’s license (the pink paper version, still valid),

I didn’t have time to get an International Driving Permit (IDP),

And I plan to use a Visa debit card, not a credit card.

I’ve booked a car with Budget. I’ve seen that they *can* accept debit cards under certain conditions, especially at airport locations, but there are often high hold amounts for the deposit, and sometimes requirements like a return ticket or an extra ID. - Has anyone rented a car in the US under these conditions before? - Was the paper license accepted without any issues? - Did the debit card cause problems when putting down the security deposit? Any tips, personal stories, or warnings are super welcome! 😊 Thanks in advance!

Hi. Does anyone know what time the Superrich on level -2 at Suvarnabhumi Airport stays open for currency exchange? I’ve got a flight arriving at night. Thanks.

Hey everyone, hope you're doing well! :) I’m planning to go back to Thailand at the start of next year—once just wasn’t enough 😅 I’ve seen that nothing’s official yet, but they’re considering reducing the visa-free stay from 60 to 30 days. If I book for 58 days like last time and they change the rules last minute, what happens? It takes forever to get a visa—I saw you have to prove you have enough funds to cover your stay. How much money do you need in your account? Thanks!

Hi,

I applied for an e-visa on January 8th and still haven’t received a response as of January 17th, even though the advertised processing time is three days. Anyone else experiencing these unusual delays? Can we file a complaint? Thanks in advance for your replies. Best regards.

Hi,

I applied for a visa to go to Great Britain soon (May, Manchester) via the official app on February 22.

I haven’t received any response yet... normally the processing time is 3 days... and there’s no way to contact them (unless you pay).

Has anyone already applied through this app? If so, how long did it take to get a response?

Thanks

Hi there, I’ve read that medication supplies shouldn’t exceed 30 days. How can I handle a two-month stay?

Thanks for your tips!

Need your advice—this is a bit urgent! 😅

I’m leaving in 1 month for 7 months in South America (mainly Argentina, with a quick stop in Chile and Bolivia). I still haven’t decided on: 👉 Travel insurance. 👉 The best bank card for abroad.

I’m a bit behind schedule and would really love your feedback: 👉 Which insurance do you recommend (reliability in case of trouble)? 👉 Which bank do you use while traveling to avoid fees (mainly in Argentina)? Boursorama? 👉 Any idea about fees with Western Union?

For now, I’m planning to bring as much cash as possible to avoid fees and exchange money locally. My bank (La Poste) gave me a Visa Premier for insurance/repatriation, but after reading the terms, I see it’s limited to 180 consecutive days—so 6 months, not 7.

Thanks in advance for your tips—it’ll help me make a decision quickly! :)

Hi, Has anyone used the online visa application site for Indonesia recently? https://evisa.imigrasi.go.id/ For the past two weeks, I haven’t been able to log in... Wondering if the site is still up and running... Thanks for your feedback!

Hi, I want to invite a Malagasy friend and I’m surprised to learn there are procedures (that seem complicated) to follow… It would be a short stay (max 3 months). She’s got her passport, I’m paying for the flight ticket, and I read that I need to get an accommodation certificate from my town hall—but what else is required after that? What other documents are needed? What are the processing times? I’m really disappointed that in 2026, it’s still such a hassle for this kind of thing.

Hi there,

I need some help—I’d like to bring an Egyptian friend to France, but booking an appointment for the visa on the TLS site is impossible! Visa applications usually go through the TLScontact center, which is authorized by the French Consulate General in Cairo. You’re supposed to book an appointment via their platform, but I’ve been trying for weeks with no luck. Still no available slots!! GETTING AN APPOINTMENT ON THE TLS SITE IS MISSION IMPOSSIBLE! What can I do? Do you have any other suggestions, please?

Thanks for your attention and help,

Hi there,

I’m heading to Laos next spring, but I have a question about the Thai arrival/departure form. I’ll be flying PAR-BKK, then taking the train to Laos (so exiting Thailand), and later re-entering Thailand by train to catch my return flight. Do I need to fill out two forms in this case?

Thanks for your help! !

Hi everyone,

I wanted to share my experience in case it helps others. I applied for an ESTA to travel to the United States, but unfortunately, it was denied because I checked a "Yes" box by mistake. I then tried contacting several numbers I found here on the forum for help or to find out how to reset my ESTA application, but most of them no longer work. One of the numbers I called wasn’t even assigned (it came from a 2015 discussion). I also tried reaching the U.S. Embassy in Paris, but they told me to apply for a visa instead.

If anyone knows the correct official number or procedure to reset a denied ESTA application, I’d really appreciate it. My departure is in 2 weeks, and I won’t have time to get a visa.

Thanks in advance for your help!

Numbers I’ve already contacted: 202-325-7171 202-325-8000 1-202-877-227-5511

Non-working number found on the forum: 00 1 2023443710

Hi there,

We’re heading to Chile for two weeks at the end of December. I’m traveling with my son (17 years old). His mom, whom I’m divorced from, won’t be with us.

I’ve read on several sites—including official Chilean ones—that a Chilean exit permit is required for minors if they’re not accompanied by both parents. According to these sites, this authorization needs to be done at the Chilean consulate in Paris and then legalized upon arrival in Santiago.

This formality seems really cumbersome for French tourists who arrive together and leave together just two weeks later...

Has anyone here got reliable info on this? Thanks,

Thomas

Hi, I’d like to know—when leaving Guadeloupe via Pointe-à-Pitre Airport, do you have to pay an exit fee in cash?

Thanks

Hi there, we’re planning our trip to the North Cape this summer. We bought a new vehicle for it. Unfortunately, the registration document is still being processed, and the delay seems long—I don’t think I’ll have it in time for our departure... I have the transfer documents, insurance in my name, and all the supporting paperwork, but not the registration document. So my question is: does the ferry company require the registration document *mandatorily* when boarding in Denmark or not? Thanks for any insights...

Hi there, I’m looking for info on the visa for India: duration, cost, and a reliable website to apply. Thanks!

Good evening and best travel wishes to everyone. I’m leaving soon for a two-month road trip in Southeast Asia. Arriving in Bangkok on January 14th, returning from Ho Chi Minh City on March 13th. I don’t have an exit ticket from Thailand because I’d like to keep some flexibility in my itinerary. Do you think my return ticket from Vietnam will be enough to prove that I’ll have left Thai territory within 60 days of my entry? I hope I won’t run into any issues boarding at Roissy or at immigration once I’m in BKK. What do you think? Thanks for your help. Christine

Hello,

My partner and I are planning a trip to Thailand, Laos, and Japan. To do this, we’re thinking of booking a flight ticket from Paris to Bangkok, departing in January 2025 and returning in April 2025. During this period, we’d travel overland to Laos and fly to Japan from Thailand, then return to Thailand. What type of visa should we apply for at the Thai embassy? Thanks in advance. Best regards,