Hi, I have a question about Flying Blue Gold and Platinum status. From what I understand, once you reach Platinum status, if you don’t earn another 300 XP within a year, the XP counter resets to 0, and you stay at Gold the following year. But after that, you drop to the lower level if you don’t reach 180 XP. So, wouldn’t it make more sense to stay Gold, with, say, 290 XP, where the counter drops to 110 XP, meaning you’d only need 70 XP to maintain Gold?
Hi,
I'm flying from Hanoi with VietJet Air and have a 5h30 self-transfer in Jakarta before continuing to Doha with Qatar Airways.
With checked baggage.
My questions are:
Can I get my visa on arrival, or do I need it before departure?
And do I have enough time to get the visa, collect my bags, and check in for the next flight in 5h30?
If you've done this before, how long do you think these steps take?
Thanks so much in advance for your replies—it's pretty urgent!
Thanks so much in advance for your replies—it's pretty urgent!
Hi,
I’m leaving for Brazil in two weeks with my partner and just realized I made a mistake on the flight ticket regarding the middle name. Usually, I never include one, but this time I wanted to add my partner’s middle name—and instead of putting it on his ticket, I put it on mine. So now I have an incorrect middle name (a male one, no less!). Otherwise, the first and last names are correct. Do you think this could cause a problem, given that the middle name is optional? Thanks!
I’m leaving for Brazil in two weeks with my partner and just realized I made a mistake on the flight ticket regarding the middle name. Usually, I never include one, but this time I wanted to add my partner’s middle name—and instead of putting it on his ticket, I put it on mine. So now I have an incorrect middle name (a male one, no less!). Otherwise, the first and last names are correct. Do you think this could cause a problem, given that the middle name is optional? Thanks!
Hi there,
For my upcoming trip to Thailand, I’ve narrowed it down to Emirates and Air India and would love to hear recent feedback from members who’ve flown with them.
I’ve noticed on several sites that reviews for both airlines are pretty negative. I’m not surprised about Air India, but I read they’ve been acquired.
I flew Emirates twice in 2018 and was surprised by the drop in recent reviews. It almost makes me think of Etihad, which I initially liked but then declined (I’m not sure what their situation is like now).
For my upcoming trip to Thailand, I’ve narrowed it down to Emirates and Air India and would love to hear recent feedback from members who’ve flown with them.
I’ve noticed on several sites that reviews for both airlines are pretty negative. I’m not surprised about Air India, but I read they’ve been acquired.
I flew Emirates twice in 2018 and was surprised by the drop in recent reviews. It almost makes me think of Etihad, which I initially liked but then declined (I’m not sure what their situation is like now).
Hi there,
Have you ever traveled with this airline? It seems like they have a real monopoly on some destinations and are also much cheaper.
Thank youuuu.
Have you ever traveled with this airline? It seems like they have a real monopoly on some destinations and are also much cheaper.
Thank youuuu.
Hi there,
When I run searches on Skyscanner, I see that only Lufthansa has flights to Seoul with just one stop. Air France doesn’t show up, even though I thought the French airline served Seoul? I can’t even log into the Air France website—it keeps glitching.
When I run searches on Skyscanner, I see that only Lufthansa has flights to Seoul with just one stop. Air France doesn’t show up, even though I thought the French airline served Seoul? I can’t even log into the Air France website—it keeps glitching.
Hi everyone, just a quick feedback on my Saudi flight with two consecutive stopovers in Jeddah and Riyadh. This was for my outbound trip in July 2025 (return trip still to come). I booked through Lastminute without paying attention to this little detail, which caused me a lot of stress afterward. In the end, the only "difficulty" is that you absolutely need a one-year, multiple-entry e-tourist visa from visitsaudi. And it costs around 100 € at the current exchange rate per person, including children. Apart from that, luggage is checked through to the final destination from CDG, so no customs issues in Saudi Arabia and no significant impact on transit time since you don’t need to collect or recheck your hold luggage during the two stopovers in Saudi Arabia.
We had about three hours of transit between each flight. It was late, and the airports weren’t busy, so we only took about an hour each time from leaving the plane to reaching the boarding gate for the next flight—plenty of time. As a solo woman with a child, I wasn’t asked for any proof of parentage (neither a family record book nor a notarized authorization from the father, which I had taken as a precaution), and no questions were asked. No searches, nothing. I had just taken the precaution of wearing an abaya during transit to avoid any issues, but I didn’t cover my head, and I saw several Saudi women with their heads uncovered as well. Black is widely worn, but it’s not mandatory.
So, I stressed a lot, but we arrived at our destination on time with all our luggage. The only difference on board compared to other airlines is the absence of alcohol, prayer at takeoff, and the indication of flying over the *mikat*. Safe travels to all! !
We had about three hours of transit between each flight. It was late, and the airports weren’t busy, so we only took about an hour each time from leaving the plane to reaching the boarding gate for the next flight—plenty of time. As a solo woman with a child, I wasn’t asked for any proof of parentage (neither a family record book nor a notarized authorization from the father, which I had taken as a precaution), and no questions were asked. No searches, nothing. I had just taken the precaution of wearing an abaya during transit to avoid any issues, but I didn’t cover my head, and I saw several Saudi women with their heads uncovered as well. Black is widely worn, but it’s not mandatory.
So, I stressed a lot, but we arrived at our destination on time with all our luggage. The only difference on board compared to other airlines is the absence of alcohol, prayer at takeoff, and the indication of flying over the *mikat*. Safe travels to all! !
On February 19, 2025, we traveled on Cathay Pacific flight CX702, which was supposed to take us from Bangkok to Paris Charles de Gaulle, with a transfer via their Hong Kong hub.
The departure from Bangkok was scheduled for 7:15 PM, with an arrival in Hong Kong at 11:05 PM local time.
The layover was supposed to last 1 hour and 10 minutes, and we were due to take off for Paris on flight CX261 at 12:15 AM, with a scheduled arrival at CDG at 7:35 AM local time.
From Bangkok, flight CX702 took off over an hour late. The scraps of information provided didn’t give us any real idea of the reason for the delay or whether we’d make our connection in Hong Kong on flight CX261.
Then, on the plane, the CX702 crew couldn’t tell us anything about the connection or confirm that our luggage would be transferred to Paris (we were pretty worried, as our bags contained research materials and results).
Upon arrival in Hong Kong, we were immediately told—without any explanation—that we wouldn’t be taking flight CX261!
The staff then rushed us through the airport corridors, past Chinese police checks, after handing us two non-regulation flight tickets for CX289 to Frankfurt instead of Paris.
These tickets were scribbled in ballpoint pen, with a departure time that had already passed and no gate information.
The plane took off on February 20, 2025, well after the scheduled 12:15 AM departure. We landed in Frankfurt around 7:00 AM local time.
From there, after going through additional security checks and completely exhausted from the journey, we had to walk through Frankfurt Airport’s endless corridors—only to find out we’d been dropped off at the opposite end from the gate for flights to CDG.
Not to mention, when we reached gate A01, we were told we had to backtrack to gate A24. And as if that wasn’t enough after 15 hours of travel, the gate changed again without any announcement or email.
You’d think Cathay Pacific’s management would know how long these walks are...
In the end, we arrived at Paris CDG at 1:30 PM—six hours later than scheduled, with an extra layover in Frankfurt.
Discussion: Cathay Pacific informed us via email on February 19—while we were already in the air—that our connection had been canceled for "commercial and operational reasons."
Yet, the plane for flight CX289 was full of passengers, so there was no reason the original flight CX261 couldn’t have been delayed. We concluded we were victims of overbooking—without being told!
Especially since the rerouting to Frankfurt seemed well-rehearsed...
Regarding the overbooking, our tickets were flexible, and we paid an extra 220 € for that.
We should *never* have been overbooked!!!
I also want to let other travelers know that Cathay Pacific initially told us via email that our delayed arrival in Paris would be at 10:30 AM instead of 7:35 AM.
We immediately arranged for colleagues in Paris to pick us up at that time.
Except the arrival time was changed *again* to 1:30 PM. And by then, we couldn’t get home before the evening of February 21, with all the extra costs that entailed.
Back in Frankfurt, we were stuck waiting from 7:00 AM to 12:15 PM on some of the most uncomfortable seats, with no refreshments, snacks, or assistance—right in the middle of the constant flow of travelers heading for short- and medium-haul flights. The least they could’ve done was let us into the international lounge, which would’ve been far more suitable for exhausted, freezing travelers. Right?
On this point, European law states that if an airline fails in its obligations, passengers can claim full compensation for material and moral damages without a cap. Moral damages can also be compensated (CJEU, October 13, 2011, case C-83/10).
And whether Cathay Pacific’s management likes it or not, commercial or technical issues causing flight cancellations or delays *do not* count as "extraordinary circumstances" that would exempt the airline from liability (CJEU ruling, November 19, 2009).
Most importantly, due to the over 6-hour delay and the distance between the departure airport and CDG, we should have been compensated at least 600 € per passenger under European law (Article 7 of Regulation (EC) 261/2004).
But that’s not possible because Cathay Pacific refuses to comply with European legislation guaranteeing compensation for travelers affected by such delays.
To bypass passenger rights, Cathay Pacific evades responsibility by claiming that, as a Chinese company headquartered in Hong Kong, it isn’t bound by European laws.
Yet that doesn’t stop them from enjoying commercial advantages by operating a French subsidiary for passenger transport, registered in the trade register and based in Neuilly-sur-Seine.
So it *is* subject to European law!!!
Air travelers are thus victims of Cathay Pacific’s strategies to circumvent European law...
In our case, we had to endure the cancellation of our access to flight CX261, an imposed layover in Frankfurt, no minimal assistance during the 5-hour wait in Germany, a delay of over 6 hours upon arrival, and the costs of an extra day to get home.
And as if that weren’t enough, we also suffered moral and financial damages due to the airline’s blatant disregard for its customers!
The fact is, Cathay Pacific and its executives subjected us to these damages because of an overbooking policy hidden from customers. We weren’t informed of our rights, the reasons for the delay or rerouting, or given any assistance during the imposed layover. We weren’t even refunded the extra we paid for flexible tickets—what was the point of that when overbooking was clearly planned?
And on top of it all, they excluded us from European law, which would’ve allowed us to be compensated 600 € each for the delay—totaling 1,200 €.
We wrote three times by registered mail with acknowledgment of receipt to Cathay Pacific’s Group CEO, the France Regional Director, and the head of the French-registered subsidiary.
No response—except an email refusing to comply with European legislation!
Given this policy of circumventing European law and passenger protections, Cathay Pacific’s online and in-agency flight offers *must* clearly inform customers that in case of delays, cancellations, or rerouting, they won’t be compensated by the Chinese airline!!!
The departure from Bangkok was scheduled for 7:15 PM, with an arrival in Hong Kong at 11:05 PM local time.
The layover was supposed to last 1 hour and 10 minutes, and we were due to take off for Paris on flight CX261 at 12:15 AM, with a scheduled arrival at CDG at 7:35 AM local time.
From Bangkok, flight CX702 took off over an hour late. The scraps of information provided didn’t give us any real idea of the reason for the delay or whether we’d make our connection in Hong Kong on flight CX261.
Then, on the plane, the CX702 crew couldn’t tell us anything about the connection or confirm that our luggage would be transferred to Paris (we were pretty worried, as our bags contained research materials and results).
Upon arrival in Hong Kong, we were immediately told—without any explanation—that we wouldn’t be taking flight CX261!
The staff then rushed us through the airport corridors, past Chinese police checks, after handing us two non-regulation flight tickets for CX289 to Frankfurt instead of Paris.
These tickets were scribbled in ballpoint pen, with a departure time that had already passed and no gate information.
The plane took off on February 20, 2025, well after the scheduled 12:15 AM departure. We landed in Frankfurt around 7:00 AM local time.
From there, after going through additional security checks and completely exhausted from the journey, we had to walk through Frankfurt Airport’s endless corridors—only to find out we’d been dropped off at the opposite end from the gate for flights to CDG.
Not to mention, when we reached gate A01, we were told we had to backtrack to gate A24. And as if that wasn’t enough after 15 hours of travel, the gate changed again without any announcement or email.
You’d think Cathay Pacific’s management would know how long these walks are...
In the end, we arrived at Paris CDG at 1:30 PM—six hours later than scheduled, with an extra layover in Frankfurt.
Discussion: Cathay Pacific informed us via email on February 19—while we were already in the air—that our connection had been canceled for "commercial and operational reasons."
Yet, the plane for flight CX289 was full of passengers, so there was no reason the original flight CX261 couldn’t have been delayed. We concluded we were victims of overbooking—without being told!
Especially since the rerouting to Frankfurt seemed well-rehearsed...
Regarding the overbooking, our tickets were flexible, and we paid an extra 220 € for that.
We should *never* have been overbooked!!!
I also want to let other travelers know that Cathay Pacific initially told us via email that our delayed arrival in Paris would be at 10:30 AM instead of 7:35 AM.
We immediately arranged for colleagues in Paris to pick us up at that time.
Except the arrival time was changed *again* to 1:30 PM. And by then, we couldn’t get home before the evening of February 21, with all the extra costs that entailed.
Back in Frankfurt, we were stuck waiting from 7:00 AM to 12:15 PM on some of the most uncomfortable seats, with no refreshments, snacks, or assistance—right in the middle of the constant flow of travelers heading for short- and medium-haul flights. The least they could’ve done was let us into the international lounge, which would’ve been far more suitable for exhausted, freezing travelers. Right?
On this point, European law states that if an airline fails in its obligations, passengers can claim full compensation for material and moral damages without a cap. Moral damages can also be compensated (CJEU, October 13, 2011, case C-83/10).
And whether Cathay Pacific’s management likes it or not, commercial or technical issues causing flight cancellations or delays *do not* count as "extraordinary circumstances" that would exempt the airline from liability (CJEU ruling, November 19, 2009).
Most importantly, due to the over 6-hour delay and the distance between the departure airport and CDG, we should have been compensated at least 600 € per passenger under European law (Article 7 of Regulation (EC) 261/2004).
But that’s not possible because Cathay Pacific refuses to comply with European legislation guaranteeing compensation for travelers affected by such delays.
To bypass passenger rights, Cathay Pacific evades responsibility by claiming that, as a Chinese company headquartered in Hong Kong, it isn’t bound by European laws.
Yet that doesn’t stop them from enjoying commercial advantages by operating a French subsidiary for passenger transport, registered in the trade register and based in Neuilly-sur-Seine.
So it *is* subject to European law!!!
Air travelers are thus victims of Cathay Pacific’s strategies to circumvent European law...
In our case, we had to endure the cancellation of our access to flight CX261, an imposed layover in Frankfurt, no minimal assistance during the 5-hour wait in Germany, a delay of over 6 hours upon arrival, and the costs of an extra day to get home.
And as if that weren’t enough, we also suffered moral and financial damages due to the airline’s blatant disregard for its customers!
The fact is, Cathay Pacific and its executives subjected us to these damages because of an overbooking policy hidden from customers. We weren’t informed of our rights, the reasons for the delay or rerouting, or given any assistance during the imposed layover. We weren’t even refunded the extra we paid for flexible tickets—what was the point of that when overbooking was clearly planned?
And on top of it all, they excluded us from European law, which would’ve allowed us to be compensated 600 € each for the delay—totaling 1,200 €.
We wrote three times by registered mail with acknowledgment of receipt to Cathay Pacific’s Group CEO, the France Regional Director, and the head of the French-registered subsidiary.
No response—except an email refusing to comply with European legislation!
Given this policy of circumventing European law and passenger protections, Cathay Pacific’s online and in-agency flight offers *must* clearly inform customers that in case of delays, cancellations, or rerouting, they won’t be compensated by the Chinese airline!!!
Hi there, we’re planning a trip to Nosy Be next summer and we’ve come across Neos Air, which offers direct flights from Rome and Milan. It looks really appealing, but how reliable are they, especially in terms of punctuality—particularly for evening departures?
Hi Community,
I'm having trouble booking a domestic flight from Jakarta to Tual for September on Lion Air's website. The site keeps glitching. When I use a comparison site, the flight shows up just fine. I'd prefer to book directly on their site rather than through a comparator. Is anyone else running into this issue right now?
Thanks!!!!
I'm having trouble booking a domestic flight from Jakarta to Tual for September on Lion Air's website. The site keeps glitching. When I use a comparison site, the flight shows up just fine. I'd prefer to book directly on their site rather than through a comparator. Is anyone else running into this issue right now?
Thanks!!!!
Hi,
I’m torn between a few airlines for late March departing from Paris: Vietnam Airlines, Singapore Airlines, and Qatar Airways. Which one is reliable with a comfortable flight?
Air France’s schedule doesn’t work for me.
Thanks for your feedback!
Hi there,
We’d like to visit Vietnam during the visa exemption period (45 days), and our flight ticket is already booked. After that, we plan to head to Cambodia via the fast boat from Chau Doc and return to Belgium from Cambodia. I don’t think we can buy the boat ticket from here. Do you think this is doable? I’m worried about potential issues at boarding in Brussels if I don’t have proof of leaving Vietnam after the 45 days.
Thanks for your advice!
Hi, I’m looking for a solution for my flight—I’ll explain my situation.
I live in the French overseas territories, so I have a flight from St. Martin to Orly. Early September is cyclone season. If there’s an alert or cyclone, my flight could be postponed.
I’m considering connecting with a flight from CDG to Bangkok. I’d have to buy my second flight as open-ended, otherwise I’d lose it—it’s not the same airline. I found a good price on Oman Air, Economy Comfort option. Change fees are only 20 OMR—basically nothing. Then there’s the option for a paid upgrade: would that mean the price gets adjusted on the day of the flight?
If I’ve made myself clear, do you have any other solutions? Please—thanks!
I live in the French overseas territories, so I have a flight from St. Martin to Orly. Early September is cyclone season. If there’s an alert or cyclone, my flight could be postponed.
I’m considering connecting with a flight from CDG to Bangkok. I’d have to buy my second flight as open-ended, otherwise I’d lose it—it’s not the same airline. I found a good price on Oman Air, Economy Comfort option. Change fees are only 20 OMR—basically nothing. Then there’s the option for a paid upgrade: would that mean the price gets adjusted on the day of the flight?
If I’ve made myself clear, do you have any other solutions? Please—thanks!
I'm flying Paris CDG to Santiago de Chile with KLM, then Santiago de Chile to Buenos Aires with Jetsmart.
Since these are two international flights, can I check my luggage in Paris so it goes straight to Buenos Aires?
I’m planning to take Air France from Paris to Trujillo with my 2 bikes in boxes. I have a layover in Lima and a change to LATAM Airlines for Trujillo.
On the way back, it’s Santa Cruz in Bolivia via Lima (LATAM Airlines) and then Air France to Paris. During the layovers in Lima, do I need to collect my luggage and the bike boxes and re-check them for the second flight? It’s really hard to get through to Air France for this kind of question.
Hi there,
Lately, when I check Skyscanner (sorted by price low to high 😛), I don’t see Gulf airlines at the top of the list anymore. Instead, Air India dominates (I flew with them a few years ago, and my experience was pretty mixed). After that, there’s Royal Jordanian… and the first Gulf Air, Etihad, and others only show up at 7XX € or more (with endless layovers). What’s going on with these airlines? Did they change their target market? I really like these routes for Southeast Asia trips because they give you a perfect midway break.
Lately, when I check Skyscanner (sorted by price low to high 😛), I don’t see Gulf airlines at the top of the list anymore. Instead, Air India dominates (I flew with them a few years ago, and my experience was pretty mixed). After that, there’s Royal Jordanian… and the first Gulf Air, Etihad, and others only show up at 7XX € or more (with endless layovers). What’s going on with these airlines? Did they change their target market? I really like these routes for Southeast Asia trips because they give you a perfect midway break.
CUSCO-LA PAZ FLIGHT
Hi, I’d like to fly from Cusco to LA PAZ (to save time… so I don’t want to deal with a canceled flight).
Any feedback on Avianca? (It’s the only direct flight I’ve found.)
Thanks
Hi,
I’m traveling with a 5th-grade class next Wednesday.
We’re flying to Brussels with Brussels Airlines.
Then, 1 hour and 15 minutes after landing, we take off again with the same airline to Prague. (We’ll all have carry-on luggage.)
We have two different flight numbers since it’s two flights, but...
in 1 hour and 15 minutes, will we have to go through security again, or since it’s the same airline, will we just switch planes? Or maybe it’s even possible it’s the same aircraft?
Thanks for your answers.
Teacher Bérengère.
Hi everyone,
We’re planning to return to China next fall. Destination: Shanghai, followed by a trip through Gansu and then Hunan. I’ll admit that international flights are leaving me a bit puzzled—I’m wondering how far in advance I should book to get the best deals. For most other international destinations, I usually book 6 to 9 months ahead, but for China, it’s a whole different story... For example, when I look at flight comparisons, the best prices are around 500 € or even less for departures within the next 3 months with Chinese airlines (Air China, China Southern, etc.). Not the most practical timing for planning a trip... Those same tickets jump to over 1,000 € for departures around October 20th. 🏴☠️ There are also flights in October at very reasonable prices with Finnair + Juneyao Airlines. Has anyone heard of them? I’m worried that if the first flight (Finnair) is delayed, it might be impossible to get rebooked on the next Juneyao flight... Anyway, if you have any recent experiences to share... 😇 Thanks in advance! !
We’re planning to return to China next fall. Destination: Shanghai, followed by a trip through Gansu and then Hunan. I’ll admit that international flights are leaving me a bit puzzled—I’m wondering how far in advance I should book to get the best deals. For most other international destinations, I usually book 6 to 9 months ahead, but for China, it’s a whole different story... For example, when I look at flight comparisons, the best prices are around 500 € or even less for departures within the next 3 months with Chinese airlines (Air China, China Southern, etc.). Not the most practical timing for planning a trip... Those same tickets jump to over 1,000 € for departures around October 20th. 🏴☠️ There are also flights in October at very reasonable prices with Finnair + Juneyao Airlines. Has anyone heard of them? I’m worried that if the first flight (Finnair) is delayed, it might be impossible to get rebooked on the next Juneyao flight... Anyway, if you have any recent experiences to share... 😇 Thanks in advance! !
Hi there,
I’m facing a rather unusual issue with SAUDI AIRLINES.
I booked a flight to Jakarta with a layover in Jeddah for July directly on their website on February 25th, paying for our three tickets via PAYPAL.
I quickly received confirmation that my flight was booked and our e-tickets were issued.
However, after several days, I noticed we were never charged for the tickets, and I saw on our PayPal account that the payment authorization was still pending.
At first, I chalked it up to cross-border or banking delays… but since I use PayPal often and the debit from my bank account is usually almost immediate, I called PayPal. They told me that neither they nor I had anything more to do: when a transaction is paid using their solution, the payment is systematically validated by the seller before the transaction (an automated process, I imagine). However, PayPal confirmed that SAUDI hadn’t done this and that they had a month to do so, otherwise the transaction would be canceled by PAYPAL and SAUDI wouldn’t receive the funds. There must have been a technical glitch because normally, I shouldn’t have received the tickets until they had received the payment.
Given the reviews I’ve read about their customer service, I’m worried they might cancel our tickets without notice once they realize their mistake—or that they’ll ask us to pay the amount at that point (since the closer we get to the date, the higher the price goes).
So, I’ve been trying to contact them nonstop via their app (I’ve submitted about 10 tickets), I’ve called them, messaged them on Messenger and Instagram, and so far, I haven’t gotten any response. Either they don’t read my message to the end and just reply that the flight is confirmed + resend the tickets, or more recently, they tell me the issue is being handled by another department. We tried calling them again on Saturday, but no luck—the French-speaking agents were always busy. On Messenger, they keep asking for the secret code sent by SMS at the start of the conversation, but of course, I never receive anything even though my number is correctly registered in my SAUDI account.
I don’t know what else to do, and I’m not sure if I’m right to worry they might cancel our tickets.
I’m afraid this could jeopardize our dream trip, for which I’ve already booked hotels and activities… and we were really looking forward to it.
I hope you can shed some light on this?
Thanks for taking the time to read this
At first, I chalked it up to cross-border or banking delays… but since I use PayPal often and the debit from my bank account is usually almost immediate, I called PayPal. They told me that neither they nor I had anything more to do: when a transaction is paid using their solution, the payment is systematically validated by the seller before the transaction (an automated process, I imagine). However, PayPal confirmed that SAUDI hadn’t done this and that they had a month to do so, otherwise the transaction would be canceled by PAYPAL and SAUDI wouldn’t receive the funds. There must have been a technical glitch because normally, I shouldn’t have received the tickets until they had received the payment.
Given the reviews I’ve read about their customer service, I’m worried they might cancel our tickets without notice once they realize their mistake—or that they’ll ask us to pay the amount at that point (since the closer we get to the date, the higher the price goes).
So, I’ve been trying to contact them nonstop via their app (I’ve submitted about 10 tickets), I’ve called them, messaged them on Messenger and Instagram, and so far, I haven’t gotten any response. Either they don’t read my message to the end and just reply that the flight is confirmed + resend the tickets, or more recently, they tell me the issue is being handled by another department. We tried calling them again on Saturday, but no luck—the French-speaking agents were always busy. On Messenger, they keep asking for the secret code sent by SMS at the start of the conversation, but of course, I never receive anything even though my number is correctly registered in my SAUDI account.
I don’t know what else to do, and I’m not sure if I’m right to worry they might cancel our tickets.
I’m afraid this could jeopardize our dream trip, for which I’ve already booked hotels and activities… and we were really looking forward to it.
I hope you can shed some light on this?
Thanks for taking the time to read this
Hi there,
We're leaving next month from Marseille to New York with a layover at London Heathrow.
We have a one-hour layover—I was wondering if that’s enough time for the connection. We arrive at Terminal 3 and depart from Terminal 3.
Thanks for your replies!
Hi everyone,
I could use your advice. We’re traveling as a group of three with AF return tickets from Bangkok to Paris CDG, departing at 11:30 AM from Suvarnabhumi. I’d like to arrive the same morning from Phuket on a flight that lands at 8:55 AM. The tickets were booked separately, but since we’re at the same airport and only have handbags and carry-on luggage, does this 2.5-hour connection seem reasonable to you?
Hi everyone,
So glad to see this forum still so active!
Quick question for those who’ve recently traveled to Australia: I found a Singapore Airlines flight from Marseille/Frankfurt/Singapore/Sydney for 1425 € round-trip (from 11/10 to 12/8).
Do you think that’s a good price??
I checked directly on the Singapore Airlines website, but the price is way higher than on the comparison site.
Thanks for your input!
So glad to see this forum still so active!
Quick question for those who’ve recently traveled to Australia: I found a Singapore Airlines flight from Marseille/Frankfurt/Singapore/Sydney for 1425 € round-trip (from 11/10 to 12/8).
Do you think that’s a good price??
I checked directly on the Singapore Airlines website, but the price is way higher than on the comparison site.
Thanks for your input!
Hello, I’m traveling this May to France and have a layover in Dubai with a 4h45 connection.
Could you let me know if I need to collect my luggage when I arrive at Terminal 3 to depart from the same terminal?
My travel agency is telling me to pick it up, go through customs, and then check in again for my departure with my luggage. That seems odd to me.
Could you confirm whether this is correct or not?
Best regards.
Hi there!
In August, I’m planning a flight with a layover between Las Vegas and Pointe-à-Pitre. Departure from Las Vegas at 11:50 PM – Arrival in Miami at 7:50 AM Layover from 7:50 AM to 9:55 AM Departure from Miami at 9:55 AM, arrival in PTP at 1:10 PM
I’m a bit stressed about the 2h05 layover. What do you think? Is that enough time?
Thanks for your replies! Marc
In August, I’m planning a flight with a layover between Las Vegas and Pointe-à-Pitre. Departure from Las Vegas at 11:50 PM – Arrival in Miami at 7:50 AM Layover from 7:50 AM to 9:55 AM Departure from Miami at 9:55 AM, arrival in PTP at 1:10 PM
I’m a bit stressed about the 2h05 layover. What do you think? Is that enough time?
Thanks for your replies! Marc
Hi everyone,
I have a Ryanair flight scheduled for 10/14 (outbound, returning on the 16th) from Charleroi in Belgium. A strike is confirmed, and the airport will be closed on the 14th. But Ryanair is still saying the flight is confirmed. I get that they’re trying to make us change and pay extra fees rather than wait for the free compensation.
If I make a new booking, can I still claim a refund for the first one?
Thanks in advance for your help—this is the first time I’ve faced this situation.
I have a Ryanair flight scheduled for 10/14 (outbound, returning on the 16th) from Charleroi in Belgium. A strike is confirmed, and the airport will be closed on the 14th. But Ryanair is still saying the flight is confirmed. I get that they’re trying to make us change and pay extra fees rather than wait for the free compensation.
If I make a new booking, can I still claim a refund for the first one?
Thanks in advance for your help—this is the first time I’ve faced this situation.
Hi there,
My daughter, wife, and I are starting to plan a two-week trip to Japan for... April 2026. My wife wants us to really treat ourselves, so we’re considering business class (we usually fly premium economy or even economy). Since we’re departing from Paris and want a direct flight, we have three options: JAL, ANA, or Air France.
I’ve flown Air France in business quite a bit for work, and I do find it very comfortable. But I wonder if I’m just defaulting to a national bias—maybe the other two airlines have advantages I’m not considering.
If I’m looking at criteria like: - Comfort (especially for sleeping) - Meals - Entertainment
Any advice? Personal experiences? Have any of the three airlines updated their business class on this route recently?
Thanks! !
My daughter, wife, and I are starting to plan a two-week trip to Japan for... April 2026. My wife wants us to really treat ourselves, so we’re considering business class (we usually fly premium economy or even economy). Since we’re departing from Paris and want a direct flight, we have three options: JAL, ANA, or Air France.
I’ve flown Air France in business quite a bit for work, and I do find it very comfortable. But I wonder if I’m just defaulting to a national bias—maybe the other two airlines have advantages I’m not considering.
If I’m looking at criteria like: - Comfort (especially for sleeping) - Meals - Entertainment
Any advice? Personal experiences? Have any of the three airlines updated their business class on this route recently?
Thanks! !
The couple involved refused to pay the extra fee demanded by the flight coordination company. Things quickly escalated. It got so bad that the man ended up physically fighting with an airport agent, even rolling on the ground.
https://www.nicematin.com/faits-divers/il-refuse-de-payer-un-supplement-bagages-le-litige-se-termine-en-bagarre-a-l-aeroport-de-nice-999711
If you can’t afford to pay for your luggage, don’t travel 😡. What’s next? Are they gonna hit the tour guide in Mykonos because the price of the tour went up without warning 🤪?
A heads-up to all EasyJet travelers: baggage checks are more strict than ever!
https://www.nicematin.com/faits-divers/il-refuse-de-payer-un-supplement-bagages-le-litige-se-termine-en-bagarre-a-l-aeroport-de-nice-999711
If you can’t afford to pay for your luggage, don’t travel 😡. What’s next? Are they gonna hit the tour guide in Mykonos because the price of the tour went up without warning 🤪?
A heads-up to all EasyJet travelers: baggage checks are more strict than ever!
Hi,
On October 30, 2025, the Court of Justice of the European Union issued its ruling in case C-558/24 Corendon.
When an airline issues a ticket (or booking confirmation) and later issues a new ticket delaying the arrival time at the final destination, the delay of "3 hours or more"—which entitles passengers to compensation of 250, 400, or 600 euros (depending on the distance) per paying passenger—must be calculated based on the arrival time stated in the initial booking.
In the case examined, the airline had issued a new booking confirmation that delayed the flight. The passenger arrived less than 3 hours late compared to the arrival time in the new confirmation but was more than 3 hours late compared to the original booking confirmation.
This puts an end to interpretations that the previous texts allowed.
The ruling states:
"Article 5(1)(c) and Article 7(1) of Regulation (EC) No 261/2004 of the European Parliament and of the Council of 11 February 2004 [...] must be interpreted as meaning that: in the event of a change to the departure and arrival times of a flight, announced in advance by an air carrier and accompanied by the issuance of a new booking confirmation to the passengers concerned, the duration of the delay suffered by those passengers upon arrival must be determined by taking into consideration the initially scheduled arrival time."
Full ruling here:
https://eur-lex.europa.eu/legal-content/FR/TXT/PDF/?uri=CELEX:62024CJ0558
Best regards
When an airline issues a ticket (or booking confirmation) and later issues a new ticket delaying the arrival time at the final destination, the delay of "3 hours or more"—which entitles passengers to compensation of 250, 400, or 600 euros (depending on the distance) per paying passenger—must be calculated based on the arrival time stated in the initial booking.
In the case examined, the airline had issued a new booking confirmation that delayed the flight. The passenger arrived less than 3 hours late compared to the arrival time in the new confirmation but was more than 3 hours late compared to the original booking confirmation.
This puts an end to interpretations that the previous texts allowed.
The ruling states:
"Article 5(1)(c) and Article 7(1) of Regulation (EC) No 261/2004 of the European Parliament and of the Council of 11 February 2004 [...] must be interpreted as meaning that: in the event of a change to the departure and arrival times of a flight, announced in advance by an air carrier and accompanied by the issuance of a new booking confirmation to the passengers concerned, the duration of the delay suffered by those passengers upon arrival must be determined by taking into consideration the initially scheduled arrival time."
Full ruling here:
https://eur-lex.europa.eu/legal-content/FR/TXT/PDF/?uri=CELEX:62024CJ0558
Best regards
