A scam from A to Z.

A scam from A to Z.

I just got off a 15-day cruise around Japan on the Norwegian Spirit. Never again!

Drink prices are exorbitant ($12 before tax for a beer, a 500ml bottle of water for $6.50 before tax!!!)

That’s $13 per liter of water before tax!!!!!

No entertainment at all.

Shows were really mediocre.

No dedicated space for kids.

Food was repetitive, way too salty, and just not good.

Port stops were too short, and some days at sea were way too long!

Time to disembark: over an hour, like in Korea (Icheon). On a 5-hour stop, that’s wasted time!!

Excursion prices ranged from $199 to $350 per person (for less than 6 hours on land!!!)

And to top it all off: after a case of food poisoning on board and a visit to the ship’s doctor (in the middle of the night due to feeling unwell and vomiting), we were charged $4,800 for medical exams!!

Yes, you read that right: $4,800!!!!!!

Just to clarify, the person was in consultation for about 2.5 hours... These fees were directly charged to our account since they force you to register a credit card at the start of the cruise!!

On top of that: service charges on board: $20 per person per day! That’s $1,680 before tax, of course!! We contested them, but they were still charged!!

Other unknown fees charged by mistake!! I had to open a dispute with my bank.

So go with MSC or Costa instead...

but avoid Norwegian—an unscrupulous company that takes advantage of vulnerable people.

Date of experience: August 10, 2025

😉Hi there, A few months ago, CFC put the EN VOGUE experience on sale, departing from Dunkirk. I booked this package to test the boat and onboard services for myself. I’d read a lot of reviews mentioning numerous issues on board, so I wanted to see for myself what it was really like…

Okay, I’ll stop rambling… The package included boarding at 6 PM on Friday, dinner, a show, an overnight stay, and breakfast. We chose an interior cabin for this experience—since the boat wasn’t leaving the dock, we didn’t see the point in paying more… All in all, it cost 130 € per person. My mom joined us; she got the same cabin for 130 € with no single occupancy supplement.

We’d checked in online to board faster. We took the train to DUNKIRK, then a taxi to the shuttle pavilion—7 € for the ride. When we arrived at the pavilion, we were told to wait because there was a connection issue with check-in. Great start… After about ten minutes, we were finally allowed to proceed. At the counter, they said they didn’t have our cabin cards and no record of our check-in… Very odd. With no solution, they put us on the bus and said we’d sort it out at reception. Perfect. We went through security, and they confiscated our water bottles—never seen that before! Then they said my mom had a corkscrew in her bag, so they searched it… but there was no corkscrew. Total amateur hour… They eventually dropped it.

We got on the bus for a ten-minute ride… We boarded the ship with a crew member and headed to reception. Turns out, we weren’t the only ones in this situation. The nightmare began… Only two staff members were handling all the issues, and everything seemed complicated. They told my mom her cabin had been given to someone else 😲. That was the last straw…

It took forever—they had to redo the entire check-in. Finally, they told my mom her cabin was good to go; they’d mixed her up with someone else… After a solid half-hour, we could finally head to our cabin.

I’m determined to test everything: the pool, jacuzzi, show, restaurant, spa, etc… TO BE CONTINUED

Hi everyone, I’d love to hear from your experience—does having just a carry-on bag actually save time during boarding and disembarking? Thanks in advance! Muriel

Hi Has anyone sailed with the French company CFC? What do you think? Haven’t seen many reviews about this company.

Hi everyone, Okay, here I go—I haven’t done a cruise review in ages, and even longer since I’ve posted one on this forum. So, this is kinda your fault, Catherine, if I’m getting back into it... I just hope I haven’t lost my touch!

It’s a transatlantic cruise, so there are a lot of sea days. That means this review will mostly focus on the ship, especially the "Haven" section, which doesn’t get much coverage on this forum. There’ll definitely be some comparisons with MSC’s Yacht Club, since they’re direct competitors.

This will be my third cruise with NCL—a company I really love—but my first in The Haven.

My two previous cruises were on smaller ships: the NCL Sun for the Chilean fjords and the NCL Spirit in February 2025 in Asia, departing from Taiwan and arriving in Korea. I *loved* the Spirit.

Alright, let’s get started!

This trip was booked almost last-minute in early October for late November, after I had to cut short my August trip for medical reasons.

At first, when I looked at this cruise, I hadn’t specifically decided to go for The Haven. I wanted a relaxing cruise but still with destinations I hadn’t been to before. I kinda stumbled upon this one, and the itinerary appealed to me. I also found the balcony cabin price pretty good—around 2800 € for a balcony cabin (for two), all-inclusive package included. Not including flights, of course. In the end, we decided to try The Haven (obviously not the same price), but I think we got a great deal for the promised perks.

Itinerary: Departure from Lisbon, arrival in Galveston, Texas. Stops: St. Martin, St. Thomas, La Romana, Cabo Rojo, Falmouth in Jamaica.

Hello, We’re back from this cruise. Boarding in Dunkirk: The doors opened around 12 PM. Since we were a bit early, I asked if my husband, who uses a walker, could wait inside instead of outside. I left him with the two suitcases and our two backpacks in the small hall while I parked the car in the reserved CFC parking lot for 10 € per day. The shuttle that was supposed to take people from the parking lot to the model pavilion was supposed to arrive in 5 minutes, but after 15 minutes, nothing. After waiting 15 minutes, I saw a man walking and asked if I could follow him. In 15 minutes, we arrived, and still no sign of the shuttle—it must have passed us. Arrived at the model pavilion. My husband had already checked in the suitcases with the help of a CFC staff member. The remaining formalities were completed quickly. We were on board by 12:15 PM. Headed to the buffet on deck 11 and waited in a lounge to access our cabin. At 2 PM, we discovered our balcony cabin on deck 9 at the rear: spacious with a large balcony compared to MSC/COSTA. Since we were at the rear, cabin 9202, there was always an issue with elevator number 4: "priority." Elevator number 2 stops at deck 10... and elevator number 3 was often out of order, leaving only number 1 for those with mobility issues to reach the buffet, especially for people who struggle with stairs. Note: only one child on board and lots of "gray hair." DAY 2: At sea. Lots of activities offered. Day 3: GOTHENBURG (Sweden). Sunny, 19°C at 11 AM. Excursion booked with CFC: Gothenburg and Haga for all. Interesting visit with a great guide. The HAGA district, in our opinion, is full of cobblestones and nothing special, not suitable for people using a cane or wheelchair. Elevator number 3 was out of order again. Day 4: Copenhagen. 15°C in the morning, showers in the afternoon. We didn’t book an excursion since we’d already stopped here with CFC in 2025, and based on advice from this forum, we took the hop-on/hop-off bus right in front of the ship. I still went to see the Little Mermaid again. No TV, but the elevator was fixed. DAY 5: At sea. Still no TV. DAY 6: GDANSK (Poland). 15°C, rain all day. There’s a shuttle to get to the city center. We took the excursion: Panorama of Gdansk. The guide left us at the entrance of the city center for 45 minutes, telling us what to visit. Meet-up for the rest of the tour at 3 PM. The bus left at 3:15 PM to cover 10 km to see St. Mary’s Cathedral. We arrived at 4:16 PM... The guide said there are often traffic jams in that direction. We had 10 minutes on site before heading to see the lighthouse and the Westerplatte monument, where we also had 10 minutes. Many of us wondered why we didn’t do the tour in the opposite direction since they knew there would be traffic... I went to reception to complain about the organization. The staff member read me the program: we were supposed to start with the lighthouse, then go to the cathedral and stay for 30 minutes before heading to the center of Gdansk for a short guided walk with some free time to buy souvenirs, etc. The guide did the complete opposite of what was planned and didn’t even give us a guided tour—just dropped us off in the city... DAY 7: Bornholm Island (Denmark). 14°C, a few sunny spells. We saw in the excursions that there was a walking tour of RØNNE. So, like many others, we explored on our own. There was a small orchestra welcoming us at the port and two people with city maps. We took the shuttle to leave the port—it ran every 15 minutes. The tourist office was next to the "shuttle bus." A pleasant visit at our own pace. DAY 8: KIEL (Germany). 18–23°C, nice weather. We took the "Kiel for all" excursion. Great guide and interesting visits. The port is in the city, and in 10 minutes, we were in the city center by following a blue line on the ground from the port. Elevator 3 was stuck again... and the TV was back. DAY 9: At sea. Elevator 3 works. DAY 10: At sea. Elevator 3 is out of order again... DAY 11: Disembarkation in Dunkirk. Cabins had to be vacated by 7:30 AM. Buffet open until 9 AM. Elevator number 1 was "reserved," leaving only number 2, which doesn’t go up to deck 11... a problem for people with mobility issues who had to cross the entire deck 11 and try to use one of the four working elevators at the front, which were crowded. My opinion: Interesting stops. The onboard staff were always welcoming, smiling, and mostly French-speaking. Evening shows were better than in March/April 2025—better singers, dancers, and presenters, and the costumes were improved. I liked the "magician" shows less. There were three onboard lectures by a very cultured person, but they went off-topic and were too historical for my taste. I didn’t attend the other two; my husband went to the second but not the third. For this cruise, there was a bridge theme, but we’re not players or interested. We didn’t take a drink package on board—water, coffee, tea, and herbal teas were available.

We had a water leak in our cabin the night before disembarkation. We reported it, and after the technical staff came (with a translator who didn’t speak English), we were asked to leave the cabin for a while for repairs. We went to a lounge, and after 1.5 hours, I checked in at reception. The repair took longer than expected... we had to change cabins... not ideal the night before disembarkation. No balcony cabins were available, so we got an ocean-view cabin, 6075, with a bathtub (impossible for both of us to use). We packed our suitcases, took a shower in our cabin, and moved to the new one. Noise from chairs until 12:30 AM because the cabin was under a lounge, and constant ventilation noise in the hallway... sleep was hard to come by. Disembarkation: Well organized. We were helped with transporting the two suitcases and bags to the waiting room while I took the shuttle to get the car. Guylène

Hello everyone,

I’ve wanted to take this Norway cruise for a very long time. The first time I booked it was in July 2020 with Azamara. Unfortunately, it was canceled, as everyone remembers. When I tried to book it again, the prices (already a bit high with Azamara) had simply doubled. So, since then, I’ve been keeping an eye out every year for any opportunities...

The last time we sailed with Princess was eleven years ago, and things didn’t go very well. I came back pretty unhappy with their service and quite disappointed. Despite the $600 they gave me as credit for a future cruise, I’d never set foot on one of their ships again.

But this time, the opportunity arose—a fantastic itinerary with lots of stops, a reasonable price for 16 nights (I’ll share the details in the conclusion), and a ship that’s not too big, so to speak, with only 3,000 passengers. I’m not expecting much from the cruise line this time and am boarding the ship with low expectations beyond the itinerary.

Princess has introduced an app to download before the cruise. It’s essential because online check-in is no longer available, and the agency doesn’t send a travel journal. Everything is done through the app. After completing the check-in on the app, we only know that we’ll need to pick up our key, the Medallion, at embarkation by following the blue line in the terminal and presenting our passport.



Up until our departure, the weather forecast for the coming week in Norway is disastrous—rain, rain, and more rain. It was pretty much the same two years ago before our Iceland cruise, and in the end, the weather turned out fine.

If you’re ready to embark on the Emerald Princess to discover this beautiful cruise and the stunning landscapes of Norway, let’s go!

Southampton - Sea day - Bergen - Olden - Åndalsnes - Sea day - Tromsø - Honningsvåg (North Cape) - Alta - Sea day - Molde - Trondheim - Two sea days - Edinburgh - Sea day - Southampton

Hi there, We’re planning an MSC cruise departing from Dubai. On MSC’s website, it says we need to take out health insurance for Doha. The issue is that some insurers are asking if we’ve got a visa, but French citizens don’t need one. Has anyone had a layover in Doha? What’s the deal with this health insurance? Thanks so much!

After Nice, Cannes is limiting the number of cruise ships in its bay.

Hi, can you eat in the evening at the Costa Smeralda’s cafeteria, or do you have to dine at the restaurant? Thanks for your reply.

Hi, Do you know any companies or individuals offering day excursions for cruise passengers who disembark in the morning and have to wait for their evening flight, with luggage? Thanks in advance

Hi everyone!

I’d like to book my first cruise! I noticed a great deal on MSC US with premium drinks and Wi-Fi for the same price as in France! Do you know if there’s an issue with booking since you’re supposed to be a US resident, but it’s just a check?

hi there A group of friends and I are going on a CroisiEurope cruise along the Danube in September, from Vienna to Bucharest. The excursions are optional and, in my opinion, pricey. I’m convinced we can manage on our own... * In Vienna, is it easy to visit the city and Schönbrunn Palace in one day? (Since we only have a day, is it better to explore the palace grounds or the interior?) ...97 € * In Bratislava, is visiting the castle and hiking in the Little Carpathians worth it? ...79 € * Budapest: Széchenyi Baths ...119 € and the Great Market Hall ...84 € * Kalocsa: the Puszta nature reserve and a horseback riding show ...76 € * Novi Sad: a panoramic bus tour followed by a walk to Petrovaradin Fortress ...41 € * Ruse: visiting the Rusenski Lom Valley ...43 € For all these cities, can we get around on our own? If so, should we take a bus, a taxi, or is it enough to be good walkers? (Share all your tips!) Thanks in advance for your feedback. Best regards

Hi there,

We’re boarding a Costa cruise on the Deliziosa next weekend at 11:30 AM. Our flight lands at 10 AM at Trieste Airport. Unfortunately, there’s no train before 11 AM, so we’ll arrive around noon, later than the time indicated on the boarding pass. Could you confirm that we can easily arrive 30 minutes later? I imagine there must be quite a wait to board.

Thanks so much!

hi, we’re going on a cruise with MSC Virtuosa in the Caribbean. Has anyone done this cruise before and could give us some tips for excursions on the different islands? Thanks for your help

We're considering a new cruise soon and would like to try the Renaissance. The uniqueness of the promenade cabins appeals to us, but could anyone give us some insights on the following points: - Is the glass door sufficiently tinted to prevent outsiders from seeing into the cabin? - Is the soundproofing good enough to block out conversations on the promenade deck? Thanks in advance to anyone who can help!

Good evening,

After my first trip to the Land of the Rising Sun with a very classic itinerary (Osaka / Tokyo) in April 2024, I’m revisiting my original idea: a cruise that would let me explore other parts of the country. The options are pretty limited since I’m restricted to school holidays. After some quick research on cruise sales sites, it seems Princess Cruises might be the best fit (dates + itinerary). I’ve only sailed with Costa before, so I have a few questions before deciding whether to go ahead with this idea: - Is Princess really upscale? Is there a dress code? - My English is pretty basic—will that be an issue? - For a cruise in Asia, what kind of food is served on board: the same as on other cruises worldwide, or specifically Asian? - What’s the average age of passengers? - Any other specifics I should know?

Thanks so much for your answers.

Hi everyone, how do I get from TENERIFE SOUTH Airport to the port of TENERIFE??? Thanks for your reply

Hi, I have a quick question I’d love to know if anyone in this group has sailed with NCL in The Haven? And if so, can you compare it to YC, or is it different—better or not as good? Thanks

Hi everyone, I really enjoy traveling by boat, and I usually book directly with the cruise line. At the same time, I get a lot of ads for Croisières.fr, which, as a middleman, offers me the same cruises as the cruise lines themselves. I’d love to know if any of you have booked through them before and if everything went smoothly? Thanks!

Hi Poupou, if you could add us to your awesome calendar: from September 10th to 20th, 2025 clown 83: CFC Renaissance/Kotor-Dubrovnik/departure and return port Marseille

Hi everyone, I’ve booked a cruise on the Preziosa to Brazil in October 2025. I’d like to know if we can get a taxi right from the ship to São Paulo airport from the port of Santos. Our flight is scheduled to leave at 2:40 PM, and we dock at 8:00 AM. MSC has an excursion planned, but we’d arrive at the airport too late. Thanks to anyone who can give us some info. Best regards,

Hi everyone, It’s been 6 years since we last went on a cruise... We’re heading back to sea on April 26th on the Lirica (MSC). For those who’ve recently sailed with MSC, could you let me know if there are still dress codes for the evenings and, if so, what they are? Thanks in advance. Have a great day

Cruise on the MSC Virtuosa with stopovers in Pointe-à-Pitre, Antigua, St Kitts, Philipsburg, and Tortola from March 8 to 15, 2025. Is it better to book MSC’s excursions, or are there easy ways to explore on our own in some ports?

Thanks for your feedback!

Danielle

Hello, I’m reaching out for your valuable advice before our Caribbean cruise on the Seascape (departing February 22, 2025, from Miami).

In Jamaica, we’re considering the excursion to the Green Grotto Caves. If anyone has done this excursion, what did you think, please? We also planned to take the “Tulum Mayan Ruins” excursion in Mexico and the “Island-to-Island Panoramic Tour, Hell and Starfish Point” in the Cayman Islands. Unfortunately, these two excursions are fully booked. What do you recommend? Can we visit on our own (not the Mayan ruins, as they’re too far and the risk of missing the ship is too high in my opinion)? Is it safe enough? Will these excursions be available on the ship (in case of cancellations, for example)? For your information, I’m traveling with my parents, who are 80 years old. Thanks in advance for your advice and suggestions...

Hello,

As you may have read or heard—or I’m letting you know now—CFC is merging with Ambassador Cruise Line 😉

I’ve sailed with Ambassador twice already, and honestly, this merger makes total sense! Both companies offer the same type of service (with Ambassador’s English touch), and they generally have similar ships and target the same clientele.

To be honest, I think this is great news! I really hope Ambassador’s influence rubs off on CFC, especially in fixing all the issues I’ve had on Renaissance that I’ve never encountered on Ambassador (food quality, service, cabin problems, etc.).

Leading Ambassador are real cruise enthusiasts—passionate people with a clear marketing direction and a much more professional way of working with travel agents than CFC.

In short, I think this is fantastic news 🙂

Plus, Renaissance will be in the Caribbean next winter, so I assume European cruises will run on Ambience and Ambition. If English doesn’t scare you (too much), and you like the cozy ship vibe with great value for money, check out Ambassador—they’ve got some amazing itineraries! 😉

If you’d like more info on Ambassador, just ask 😉

What do you all think?

Here are a few photos of Ambience

Hi, I’m going on a solo cruise from Marseille to Hamburg—13 nights, 4 days at sea on the Costa Favalosa. The stops are Genoa, Barcelona, Málaga, Cádiz, Porto, A Coruña, Le Havre, and Hamburg. I’ve booked a Costa excursion for Porto and Hamburg that ends at the airport. I plan to explore the other stops on my own (I’ve already visited Barcelona and Málaga). The stops should be pretty easy to do solo, but I’d love any tips on A Coruña. I’d also like to know if there’s a shuttle to get out of the port in Le Havre or go into the city center. Looking forward to exchanging ideas with others who might be doing this route! Best, Varoise

Hi there, So, I booked this cruise... I know CFC gets a lot of criticism— - And that it’s not really like the ships I usually take. But the destination really interested me... So, I’m giving it a try... I’m going in with an open mind, thinking I got a good deal, so I’m not expecting the same experience as when I travel with Yacht Club or The Haven. We’ll see... soon!

Hi there, I’m thinking about taking my first cruise. Has anyone ever booked with Destockage Croisière? I’ve been offered a Mediterranean cruise departing from Marseille for 1,200 € solo in an inside cabin. Does that sound like a fair price? The departure is in April 2026, so pretty soon. It’s with MSC, and the ship is the MSC World Europa 5*. Has anyone traveled on this ship before? If so, I’d love to hear about your experience. Also, if you have any tips to share, I’m all ears. And what about solo cruising in general? I get the feeling most people go as couples or families… will I still enjoy it without feeling too isolated? Are the dining tables shared, etc.? Thanks so much!

Hello, We’re sailing on the Norwegian Viva from Lisbon to Galveston. From what I’ve read on the NCL site, there’s no formal night; is that correct? If so, that’ll lighten the suitcase! 😊 The ship stops in Cabo Rojo in the Dominican Republic, and I haven’t found much info on this stop—it seems to be recent. I’m thinking of just heading to the seaside near the ship, but if you’ve got another **bon plan**, I’m all ears. Same for La Romana: last time we went to Bayahibe Beach, so if you’ve got another idea... Thanks in advance!