Hi everyone,

I wanted to share my experience in case it helps others. I applied for an ESTA to travel to the United States, but unfortunately, it was denied because I checked a "Yes" box by mistake. I then tried contacting several numbers I found here on the forum for help or to find out how to reset my ESTA application, but most of them no longer work. One of the numbers I called wasn’t even assigned (it came from a 2015 discussion). I also tried reaching the U.S. Embassy in Paris, but they told me to apply for a visa instead.

If anyone knows the correct official number or procedure to reset a denied ESTA application, I’d really appreciate it. My departure is in 2 weeks, and I won’t have time to get a visa.

Thanks in advance for your help!

Numbers I’ve already contacted: 202-325-7171 202-325-8000 1-202-877-227-5511

Non-working number found on the forum: 00 1 2023443710

Hi there, we’re planning our trip to the North Cape this summer. We bought a new vehicle for it. Unfortunately, the registration document is still being processed, and the delay seems long—I don’t think I’ll have it in time for our departure... I have the transfer documents, insurance in my name, and all the supporting paperwork, but not the registration document. So my question is: does the ferry company require the registration document *mandatorily* when boarding in Denmark or not? Thanks for any insights...

Hi there,

I just booked my round-trip flight ticket to visit Cuba for two months, from January to March 2025. I’ve heard about the challenges Cubans are facing and the recent changes the island has gone through—economically (like the end of the dual-currency system) and administratively (the introduction of an e-visa)...

This is my first time visiting the country, so I’m still figuring out all the administrative steps I need to take before I go.

1) Can I apply for the electronic e-visa now (still 22 €?) from home on the website evisacuba.cu?

2) I read that I need to fill out a form 48 hours before departure on the site dviajeros.mitrans.gol-.cu/inicio. Is it possible to do this now to save time?

3) I’m a bit confused about the currency. From what I understand, there’s now only the Cuban Peso. Should I exchange my euros at the airport, or wait until I arrive at the *casas particulares* in Havana that I’ve already booked and ask the owner?

Thanks in advance for your help!

Gosuslugi / Госуслуги is the Russian administrative portal. EBS / ЕБС is the unified biometric system.

Since 2025, foreigners (residents or not) must have a biometric profile in addition to a Gosuslugi profile to obtain SIM cards and open a bank account.

Administrative services are mostly centralized in MFCs, МФЦ (Multi-Functional Center), nicknamed "My Documents" Мои документы.

A non-resident foreigner can register with the pension fund, which provides a social security number, SNILS / СНИЛС. To do this, you must present your passport and a notarized translation at an MFC. The SNILS can be issued on the spot or within a maximum of five days. If not issued immediately, you receive a receipt, and the deadline is communicated by the administrative agent. You return to the MFC after the deadline to collect the certificate with the SNILS.

Once the SNILS is obtained, you revisit an MFC counter to register on the Gosuslugi portal. You must present your passport and notarized translation again, along with a phone number and email. The Gosuslugi portal authenticates users with three pieces of data: SNILS, email or phone number, and password. The agent creates the profile and completes the initial email and SMS confirmations on your phone.

After the Gosuslugi profile is active, you register on the biometric portal. If last year’s law centralization measures are fully implemented, you can do this at any MFC; otherwise, you go to a SBERBANK (or VTB) branch. Again, as always for foreigners, you must present your passport with its translation and show your open Gosuslugi profile on your phone. The employee records your voice (reading a series of numbers) and takes a photo of your face.

After that, you can go to a telecom agency to buy a SIM card. The staff will take your passport details with the translation and your Gosuslugi profile info. Then, they’ll take a photo with their webcam, which is verified by the online EBS biometric portal. However, procedures may vary depending on the provider (Megafon, MTS, Beeline), and some employees may not be familiar with the process.

Potential delays can be caused by network maintenance or slowdowns due to peaks in administrative activity.

I’ll illustrate this process as I experienced it in February and April 2025 in the next post. Just need to gather the photos I took on the spot.

Hello, We’re traveling as a family to China this summer, from late July to late August. However, my kids’ passports expire at the end of January 2026, which means they’ll have about 5 months of validity left after our departure. Many travel agencies recommend having more than 6 months of validity! I haven’t found any official information about this requirement. As a precaution, the best thing would be to renew them, but before I realized this, I bought domestic flight tickets using their current passport numbers. I’m worried these tickets might no longer be valid... Thanks for your help if you have any info on this topic.

Hi everyone.

I’m here to share a really reassuring experience about boarding a flight from France to Guadeloupe without an ID card or passport.

Yesterday, I met up with my friend at her place around 4:00 PM. She told me to leave my bag in my car while we ran an errand because “nothing ever happens here.”

When we got back at 8:00 PM, my car window was smashed, and my bag was stolen. In a panic about forgetting something for the trip, I’d left my whole life in that bag—ID card, passport, driver’s license, health insurance card—total meltdown. It was 8:00 PM, and our flight was at 10:00 AM the next day.

We’re on the plane right now, and I’ll tell you exactly what we did.

At 8:30 PM, we went to the police station. No one was there, but there was a number to call for night emergencies. They sent a team to take our statement. We explained that clothes weren’t the issue but that we had a flight the next day. They initially said they couldn’t file the theft report until the next morning. We pleaded a little, and they finally opened the station for us. They gave us the forms for reporting a stolen passport and ID card.

These documents are called either: *"Receipt for theft report"* *"Theft report"*

Even before we finished, we started researching online to see if this paperwork would be enough. The info we found on this forum (from 2014) and what was clearly stated on the Air Caraïbes website totally crushed us. It seemed like it was completely hopeless. Only one person said it depended on the mood of the staff we’d encounter at the airport.

Awful night, total despair.

We arrived at the airport at 6:30 AM for a 10:20 AM boarding. We went to the Air Caraïbes baggage drop-off way too early to talk to someone. We explained the problem to the first woman we saw.

She immediately reassured us that we’d be able to fly. Basically, if you have the police or gendarmerie document for the theft or loss, it’s 100% okay. No issues with that.

We had to fill out a first form swearing we were telling the truth about our checked baggage, then a second one for customs after our carry-on bags were inspected.

Didn’t report the theft or loss before arriving at the airport? No problem—there’s an office in the airport that handles that. Basically, we didn’t *have* to go to the police station.

The only really important thing is to arrive *very* early to have time to sort everything out. If you show up at customs or boarding without anything prepared beforehand, you’ll obviously be turned away.

If this post reassured or helped you, feel free to leave a comment so this forum ranks higher on Google. I wish I’d read something like this last night—I would’ve slept better. This morning, my alarm went off at 4:00 AM, and unlike usual, I had a *hard* time waking up, like I was heading to prison.

That’s it. Nico and Solène, 40 years old.

Hi there, I’m planning a three-month trip: my itinerary would be a flight from Paris to Hong Kong, then Hong Kong to Ho Chi Minh City, and later leaving from Lao Cai to enter China before flying back from Hong Kong.

If I exit the Hong Kong airport upon arrival to find a hotel (since my flight to Vietnam leaves the next morning), will I lose the benefit of the 90-day visa exemption? Especially since I plan to spend 3 days in Hong Kong before my return flight at the end of the trip?

Also, I’d like to know if the inbound flight to Vietnam will be enough to board and get a visa on arrival, or do I need to prove that I’ll exit the country after 45 days? Since I want to visit Sapa and cross into China by land via Lao Cai, do I also need to prove my departure from China, even though I already have a round-trip ticket from Paris to Hong Kong and back for three months?

Hi everyone, and thanks in advance for the tips—it’s always great to find people who take the time to reply. Thanks so much.

I’m heading to the Philippines at the end of August. I plan to stay for a few months, so I’ll need to apply for a long-stay visa extension while I’m there.

During my first month in the Philippines, I’d like to spend a week in Malaysia. With the extension, I’ll have a 59-day visa for that period.

My question:

Can I leave the country for a week and come back during my 59-day visa? Is this possible, or will it cancel the visa?

Thanks so much for reading! Best regards, Boris

Hi there,

This will be my first trip to Thailand, which will be the first stop on my Asian journey. This time, I’d like to leave with a one-way ticket so I can return to France from the last country I visit.

First and foremost, I’d like to confirm whether it’s possible to get a VOA (Visa on Arrival) when I land in Thailand without any prior steps? Is proof of onward travel (like a return ticket) required to get this visa?

If so, does it have to be a round-trip ticket from the country I’m arriving from, or can I use a flight or train ticket from Thailand to a neighboring country as proof of exit?

For Cambodia and Vietnam, is it also possible to get a VOA on the spot?

I’d also love any tips or important info you think might be useful about Thailand, Cambodia, and Vietnam—my planned destinations—especially regarding accommodation, transportation, points of interest, and, of course, any personal advice or experiences you’d like to share!

Thanks so much to everyone, and I wish you all an amazing 2025 filled with health, travel, and discoveries! !

Hi everyone, I’d like to take a trip from France to Malaysia and Thailand like this:

Paris to Kuala Lumpur Kuala Lumpur to Langkawi

Langkawi to Koh Lipe

Bangkok to Paris

I’m wondering if I’ll run into any visa issues on arrival since I won’t have an outbound flight ticket from Malaysia and I won’t have an inbound flight ticket to Thailand. If you’ve got any tips or have done this trip before, I’d really appreciate your help.

Thanks so much.

I'm looking for any recent info (2024) on entering Myanmar from Ranong in Thailand, as well as the journey up to Mawlamyine. Are there any restricted areas?

Hi everyone, is there anyone sure about this topic? I’ve heard two different things. I’m leaving for Thailand on March 2nd and returning to France on March 30th, and my passport expires on September 25th. When I look at the rule that says the passport must be valid for more than 6 months upon entry, I’m good until March 25th, but on the way out, I’ll be 2 days short of the full 6 months (5 days early, to be precise).

Most people tell me it’s okay because it’s the entry date that counts, and even ChatGPT confirmed that for me. But some say no, it’s the return date that matters. So I called Qatar Airways, and even there, I got two different answers—one person said no, it’s the return date, and another said it’s fine for them. I’m not sure they fully understood what I was asking, and since I’m not in Paris, I can’t go in person either...

Just to be safe, I applied for a passport renewal at the town hall. They told me it would take 4 to 6 weeks, and I applied on January 14th, leaving on March 2nd, which is 6 and a half weeks. On the ANTS tracking, it’s been marked as "in production" since January 17th...

So, are there any experts on this topic out there? Either about whether boarding is allowed with the old passport or about the usual timeline for receiving a new passport... Am I wrong to worry in either case?

Thanks to those who reply!

Hi everyone!

What a joy to be back on this forum where I’ve spent so many hours traveling and gathering info—let’s get started! 👋

Almost everything’s in the title, but just to clarify: As far as I know, you currently need a full French motorcycle license (A) to legally ride a scooter in Thailand, since they don’t recognize A1 or A2 licenses. Yes, I know most rental places only ask for an international car license (B), or sometimes nothing at all… but that’s not what I’m asking. What I’d like to know is whether you think this might change in the future, allowing A1 licenses (which are easier to get) or even car licenses (B), since you can ride a scooter in France with one. I don’t want to get a motorcycle license—I’m scared of motorcycles, even though I’m comfortable on a scooter. I’m a bit confused by their regulations. Thanks for any insights you can share!

Lulu56😅

Hello, HAPPY NEW YEAR 2026! We’re heading back in October for a trip through Botswana, Zambia, and Zimbabwe. I have a question: for our route, we’ll need to cross the Zambia and Zimbabwe borders twice each. From experience, I know we won’t have any issues with Botswana. But for the other two countries, I can’t find a clear answer. All your tips are welcome!

Thanks for your replies

Hi, I’ve got another little question about filling out the TDAC regarding the address to provide, given that I’m staying for 2 months and 3 weeks and I’ve booked an exit ticket to Malaysia (which I’ll cancel on-site before the 60 days). I’ve booked a hotel for one night, and after that, I’ll be staying at my Thai wife’s house—she lives with me in France and has her ID card with the house address. But her *tabien ban* is still in Thailand. Which address should I put? The hotel for one night or the house address? And in that case, I’m worried they might ask me for the TM30.

Hello, I’d like to hear from travelers (French nationals) who have a B2 visa (tourism) about their experiences. I read on the U.S. Embassy in France’s website that the B2 visa allows travel for up to 6 months (at the discretion of the immigration officer) within U.S. territory. It’s possible to renew the stay multiple times during the visa’s validity period.

If I understand correctly, I must leave the U.S. BEFORE the date stamped in my passport (or on the I-94 form) by the immigration officer upon entry.

What’s the minimum amount of time I should wait between two stays?

If I land in Washington (USA), travel to Halifax (Canada), stay in Canada until Calgary (Canada), visit Alaska (USA) for 2 months, and then re-enter the U.S. a few weeks later via Canada—how are "stays" and days counted?

I can’t find any official documents explaining how this counting works. From what I’ve heard from recent travelers, practices have changed in recent years. Is the counting left to the discretion of the immigration officer, or is there something less arbitrary I can rely on?

Thanks to anyone who can answer this question.

Hi, Currently in Thailand, I was supposed to return to Bangkok to apply for a visa at the Indonesian consulate. Given the state of emergency in Bangkok following the earthquake, I’m looking for a way to apply for my 2-month tourist visa (renewable once) online. I only have about 10 days left before my Thai visa expires. Can anyone give me the correct website address and let me know the required documents and procedures? Thanks in advance

Hello, We’re planning to travel to Indonesia (Sulawesi with family) next July and August for a stay longer than a month (about 6 weeks). I’ve seen that it’s possible to get a 60-day visa before departure, but I’ve also read about people having a lot of trouble getting it (some even didn’t manage and had to leave without it). We absolutely need to have these 4 visas BEFORE leaving because once we’re in Sulawesi, I’m not sure we’ll be able to go to an embassy to request a visa extension after 30 days.

In short, how can we **100% guarantee** that we’ll get our 4 60-day visas before our trip this summer?

Thanks for your valuable tips!

Elodie

Hey Fellow Travelers,

I was caught off guard when the Malagasy consulate in Scandinavia informed me they don’t issue entry visas for Madagascar—what’s the point of a consulate, I wonder! They advised me to apply at the Malagasy embassy in London. So, I started filling out the online form, but the price for the visa made me do a double-take: nearly 200 €!

But apparently, you can also get it on arrival! Has anyone tried this before? I’d love to know if the process takes a long time (I’ll be landing in Nosy Be, exhausted after nearly 15 hours of travel), what the cost is, and—since corruption isn’t just a word—whether you absolutely have to grease the palm of the official(s). This is because I almost took the next flight back when I arrived in a country I won’t name. Even though all my documents were in order—passport, visa, vaccinations, hotel reservation—the immigration officer initially refused to stamp my passport. I later found out I was supposed to slip at least $10 into the document when presenting it... Thanks! /d

hi everyone

We’ll be applying for a retiree OA visa by September. For our part, we’ll head back to France for a bit and return a month BEFORE our current OA visa expires to renew it at immigration. We’ve emailed several immigration offices but haven’t gotten any responses. We’ve searched online for info but haven’t found anything. What we’re really interested in is knowing which documents they’ll ask for at the immigration office in Phang Nga, for example, for our renewal. We’ve seen all the paperwork needed for the initial OA visa on the official online visa application site... but for the renewal, do we need to provide ALL the same documents? Thanks in advance

Hello,

We’re leaving in November 2025 for a stay of more than 60 days in Khao Lak and need to apply for a 30-day extension on-site to be allowed to stay nearly 90 days. Should we declare the flight ticket dates (November 13, 2025, to February 9, 2026) directly on the electronic form (if it’s applied from May 1st) before leaving, at the risk of being denied entry (over 60 days), or declare 60 days and quickly apply for a 30-day extension once there? Are flight tickets checked upon arrival (Phuket) or earlier on the electronic entry request? I remember that the arrival check is quite "serious" and after 18 hours of travel, you’re pretty impressionable! Thanks for your help, Best, Bruno.

Hi there

I’d like to visit Niagara Falls from the Canadian side: is an eTA enough for a French citizen (from Toronto or Ottawa) and then public transport? Which Canadian city is the easiest to get there from? I plan to spend one night in Canada before seeing the falls on the American side. Do I need an ESTA to visit the American side for just a few hours and then return to Canada?

Hello everyone, Here’s the follow-up to our recent experience (5/11). Upon arrival at Manila T3, don’t look for the immigration office before passport control (this was info we’d gathered but turned out to be outdated). Go through passport control with your eTravel, grab your luggage with a trolley because the obstacle course begins. Head toward the exit hall, turn right, exchange a minimal amount at one of the two counters, continue toward Burger King, turn right, take the elevator at the end of the corridor to the 3rd floor (departure area), then turn right as you exit the elevator, head to the right, go around the big pillar on the left, and you’ll reach the immigration office that will process your extension quickly for the modest sum of 4070 pesos (the price increased due to a new tax as of June). This little route will save you from asking a thousand questions and getting just as many different answers. Next, logically, buy a local SIM card. There are two small kiosks side by side on the ground floor, Smart and Globe. Prices here are triple what you’ll find in the city, but honestly, if I had to do it again, I’d get both SIMs at the airport. For one simple reason: it’s a hassle in the city—you have to find the shop in a mall, go there, wait in line, explain what you want, and it takes forever. We got a Globe SIM at the airport and a Smart SIM in Baguio, and we really struggled. The cheapest rate offered by Globe at the airport is 1500 PHP for 1 month, with calls and 80GB of internet. It’s oversized, but be careful—they’ll try to sell you an even more expensive SIM upfront (2500 PHP). Smart offers roughly the same terms. It’s pricier, but it’s a turnkey solution—the hostess handles registration with the authorities (passport, etc.) and configures your phone. Finally, almost at the far right, there’s a Grab kiosk (taxis, the Asian Uber, which I highly recommend—it’s so convenient!). They’ll arrange a safe taxi for you no matter your destination in Manila. Watch your belongings during all these tasks that keep you occupied—a tourist had their bag stolen while we were there! All this took us two hours from the moment we got off the plane, but you’ll likely save time with these tips. There you go—you’re ready to face Manila’s traffic jams on your way to your hotel. This is just a summary of our own experience; I hope it helps. Have a great stay! 😊

Hi there,

1) I’d love to get some recent info on crossing this border. We’ll be entering Cambodia through Siem Reap Airport with an e-visa (electronic visa), and I’d like to know if we’ll be able to leave Cambodia through this border crossing without any issues using this type of visa.

2) I’m also looking for info (company names and schedules) on public transport options to Battambang/Pailin and then to Ben Pakkad/Chantaburi. Or, since there’ll be six of us (5 adults and 1 young child), would it be better to go for a taxi instead? If so, I’d appreciate recommendations for reliable taxi companies. Price isn’t a deal-breaker for the taxi option.

Thanks in advance!

I’m planning a trip to Norway in June 2025 and I’d like to know how to handle tolls with a contract like I read about

Hi everyone, We’re French and we’d like to visit Algeria, especially Kabylie, for a stay of about ten days. We’ll be renting a car (which are the best car rental agencies?)

It seems that to get a tourist visa for less than 90 days, we need to show proof of accommodation + a flight confirmation from France to Algiers. (Which hotels in Algiers do you recommend? And which airlines?)

What should we do if the visa is ultimately refused? It’s not ideal if the response takes 2 months and we have to cancel the hotel and flight.

What do you suggest we do? What are the best practices?

Thanks in advance! Patrick from Nantes

Hi, I got my ESTA document 15 days ago. I got married this weekend. Can I book my flight ticket under my maiden name -so it matches my ESTA and passport, which won’t be updated for a trip in August? Thanks for your replies!

Can I enter Thailand with a one-way ticket?

Hi, I’m arriving at BKK—how does exiting the airport work? I’m guessing: Immigration, then baggage claim, and then exit? Thanks!

hi there I’m heading to Sri Lanka for a month from January 6th to February 3rd, then I’ve got a flight to the Maldives from February 3rd to 15th, and... I’m coming back to Sri Lanka for one night from the 15th to the 16th to catch my flight back to France. Because my flight ticket is from January 6th to February 16th... I’m wondering about my travel authorization. Will I get a transit authorization for one day to board my flight? Thanks for shedding some light on this!