Il semblerait que les majors semblent aller p'tit à p'tit vers le modele a la ryanair!
Mais le probleme c'est que leur tarif sont toujours aussi haut!
Voici un lien très interessant: ICI
Original post
Les compagnies aériennes régulières convergent-elles vers un modèle "low-cost"? (Ryanair)
by Nemo1001
This discussion is in French, the community’s main language.
........ben oui, à l'image des compagnies US : les "Big Five" se sont depuis un moment converti au modèle : "ah, Monsieur, pour ça, il y a un supplément".........
Ont se plaint que Easyjet ou Ryannair fassent payé les baggages , mais aux USA les ''Majors '' dont '' Delta , US Airways ...'' font déja payé les baggages .
$15 ou $20 pour le 1er Baggage et $15 le 2eme . La seule qui ne fais pas payé les bagges c'est la " Low Cost " Southwest Airlines . Ryanair c'est inspiré de Southwest pour leur modele Européen .
$15 ou $20 pour le 1er Baggage et $15 le 2eme . La seule qui ne fais pas payé les bagges c'est la " Low Cost " Southwest Airlines . Ryanair c'est inspiré de Southwest pour leur modele Européen .
Si les majors vont vers un modèle low cost, c'est à dire en faisant payer tous les suppléments, comment se démarqueront elles de ces compagnies ?
De plus, la structure de couts des majors est plus élevées. L'organisation en hub étant moins économique que du point à point !
Peut etre au niveau tarifaire l'assouplissement de la règle de la nuit du sam/dim à destination serait bienvenue, avec nombre de nuit sur place réduit (2 pour certaines compagnies) ou en ne proposant que des tarifs aller simple seraient une solution. De même qu'un tarif d'appel unique sur toutes les destinations, style 49 EUR TTC AS.
De plus, la structure de couts des majors est plus élevées. L'organisation en hub étant moins économique que du point à point !
Peut etre au niveau tarifaire l'assouplissement de la règle de la nuit du sam/dim à destination serait bienvenue, avec nombre de nuit sur place réduit (2 pour certaines compagnies) ou en ne proposant que des tarifs aller simple seraient une solution. De même qu'un tarif d'appel unique sur toutes les destinations, style 49 EUR TTC AS.
En effet sur Delta les bagages en soute sont payants sur les vols domestiques. Seuls les voyageurs fréquents "Medalion" ont droit à une franchise de 2 bagages en soute. Le resultat, de plus en plus de gens prennent trop de chose en bagage cabine et on a du mal a tout faire rentrer...
Quand aux "low cost", il n'y en a pas vraiment aux Etats-Unis. Certes Southwest et JetBlue aiment se demarquer des big 5 et faire croire qu'ils sont moins cher, mais franchement leurs tarifs sont tres loin d'etre "low cost". En fait ils sont souvent comparables ou superieurs aux compagnies classiques. Rien a voir avec les tarifs d'appel de RyanAir.
Quand aux "low cost", il n'y en a pas vraiment aux Etats-Unis. Certes Southwest et JetBlue aiment se demarquer des big 5 et faire croire qu'ils sont moins cher, mais franchement leurs tarifs sont tres loin d'etre "low cost". En fait ils sont souvent comparables ou superieurs aux compagnies classiques. Rien a voir avec les tarifs d'appel de RyanAir.
Si les majors vont vers un modèle low cost, c'est à dire en faisant payer tous les suppléments, comment se démarqueront elles de ces compagnies ?
Le modèle low-cost, ce n'est pas faire payer des suppléments - c'est au contraire abaisser le prix de revient en supprimant tout ce qui est inutile et superflu, en vue de proposer des vols à prix très réduits. Le paiement des bagages de soute n'est qu'un aspect du modèle low-cost. Ce n'est d'ailleurs pas un supplément - c'est une réduction accordée aux voyageurs qui n'ont qu'un bagage à main.
Le modèle low-cost, ce n'est pas faire payer des suppléments - c'est au contraire abaisser le prix de revient en supprimant tout ce qui est inutile et superflu, en vue de proposer des vols à prix très réduits. Le paiement des bagages de soute n'est qu'un aspect du modèle low-cost. Ce n'est d'ailleurs pas un supplément - c'est une réduction accordée aux voyageurs qui n'ont qu'un bagage à main.
Bonjour,
Je n'ai guère d'expérience des low-costs, non pas par principe, mais parce que je voyage sur des destinations où il n'y en a pas d'intéressants ; néanmoins, pour avoir fait récemment quelques simulations sur des sites de low-costs, leur avantage en terme de tarif n'est pas si manifeste que cela. J'ajoute que l'idée de faire payer le paiement par carte - 🤪 - est pour moi totalement rédhibitoire, et j'exclus sans approfondir le moins du monde une compagnie qui propose cela. Même si elle m'offrait le billet je n'en voudrais pas.
Michel
Je n'ai guère d'expérience des low-costs, non pas par principe, mais parce que je voyage sur des destinations où il n'y en a pas d'intéressants ; néanmoins, pour avoir fait récemment quelques simulations sur des sites de low-costs, leur avantage en terme de tarif n'est pas si manifeste que cela. J'ajoute que l'idée de faire payer le paiement par carte - 🤪 - est pour moi totalement rédhibitoire, et j'exclus sans approfondir le moins du monde une compagnie qui propose cela. Même si elle m'offrait le billet je n'en voudrais pas.
Michel
La situation aux USA est très différente : les prix des vols intérieurs ont toujours été très bas comparés au prix des vols domestiques ou intra-europe chez nous (par exemple San Francisco - New York revient en général à <250$ pour un trajet de 5h !).
Les compagnies européennes rognent sur tout (restauration à bord, etc..) depuis quelques années et la question commence à se poser : quel est l'intérêt de les prendre plutot qu'une low-cost pour un trajet en Europe ? sachant que les low-cost restent toujours largement moins chères en prenant les billets un minimum à l'avance.
Les compagnies européennes rognent sur tout (restauration à bord, etc..) depuis quelques années et la question commence à se poser : quel est l'intérêt de les prendre plutot qu'une low-cost pour un trajet en Europe ? sachant que les low-cost restent toujours largement moins chères en prenant les billets un minimum à l'avance.
Moins chère, pas si sûr, même avec le billet à l'avance. Cela dépend des destinations, et puis l'aéroport de la low-cost, il faut l'atteindre...
Et beaucoup de compagnies européennes ont encore un service correct - genre THY - ou presque satisfaisant - comme LH, LX.....
Michel
Michel
Moins chère, pas si sûr, même avec le billet à l'avance. Cela dépend des destinations, et puis l'aéroport de la low-cost, il faut l'atteindre...
Michel
Tout dépend des destinations en effet, mais parfois le low cost a des prix très attractif pour un même trajet (les mêmes aéroports).
Exemple: Nantes Marseille était avant dominé par Air France (Fokker 100) à 180€/200€ l'aller retour. Ryanair est arrivé en avril et propose des prix à 1, 5, 10 ou 30€ l'aller simple si on réserve en avance, soit 70€ l'aller retour max. Résultat, +76% en avril, +75% en mai, +77% en juin... Ryanair annonce donc une deuxième liaison pour fin octobre.
"L'aéroport de la low-cost" c'est valable seulement pour quelques grandes villes (Paris, Milan, Barcelone, Stockholm, Oslo, Bruxelles, Francfort, Hambourg).
Michel
Tout dépend des destinations en effet, mais parfois le low cost a des prix très attractif pour un même trajet (les mêmes aéroports).
Exemple: Nantes Marseille était avant dominé par Air France (Fokker 100) à 180€/200€ l'aller retour. Ryanair est arrivé en avril et propose des prix à 1, 5, 10 ou 30€ l'aller simple si on réserve en avance, soit 70€ l'aller retour max. Résultat, +76% en avril, +75% en mai, +77% en juin... Ryanair annonce donc une deuxième liaison pour fin octobre.
"L'aéroport de la low-cost" c'est valable seulement pour quelques grandes villes (Paris, Milan, Barcelone, Stockholm, Oslo, Bruxelles, Francfort, Hambourg).
Oui, tout cela est juste.
Il se trouve que jamais ou presque le low-cost n'a été intéressant pour moi.
Michel
Michel
Vous en oubliez un de taille: STN pour Londres, couplé au racket du London Express, plus de £20 pour 40 minutes de train (auxquelles il faut rajouter 20 minutes de métro pour arriver à Victoria St. Si on habite dans le Sud de Londres, c'est une véritable galère que d'utiliser STN, surtout avec les vols FR qui partent genre à 6h30/7h: bien souvent, prendre le premier métro ne suffit pas à arriver dans les temps. Bref, ce n'est pas une sinécure.
Alors oui, FR utilise peut être les "vrais" aéroports sur Nantes, Figari ou Aarhus, mais franchement, qui s'en fout, ça ne concerne pas un maximum de passagers? Les métropoles ont Beauvais, Stansted, Ciampino, Charleroi, Grenoble ou Girona, bien souvent desservis par une ligne de bus Ryanair aux tarifs évidemment salés! Une seule exception, Dublin, qui a la chance de n'avoir qu'un seul aéroport. En cela, les vols FR sur DUB sont intéressants, mais pour le reste ils ne le sont guère à moins de s'y prendre des mois à l'avance.
Alors oui, FR utilise peut être les "vrais" aéroports sur Nantes, Figari ou Aarhus, mais franchement, qui s'en fout, ça ne concerne pas un maximum de passagers? Les métropoles ont Beauvais, Stansted, Ciampino, Charleroi, Grenoble ou Girona, bien souvent desservis par une ligne de bus Ryanair aux tarifs évidemment salés! Une seule exception, Dublin, qui a la chance de n'avoir qu'un seul aéroport. En cela, les vols FR sur DUB sont intéressants, mais pour le reste ils ne le sont guère à moins de s'y prendre des mois à l'avance.
Vous en oubliez un de taille: STN pour Londres, couplé au racket du London Express, plus de £20 pour 40 minutes de train (auxquelles il faut rajouter 20 minutes de métro pour arriver à Victoria St. Si on habite dans le Sud de Londres, c'est une véritable galère que d'utiliser STN, surtout avec les vols FR qui partent genre à 6h30/7h: bien souvent, prendre le premier métro ne suffit pas à arriver dans les temps. Bref, ce n'est pas une sinécure.
Je l'ai oublié volontairement, car pour moi STN n'est pas un problème, c'est un aéroport Londoniens tout comme LHR, Gatwick, Luton... Pour le Stansted express, en effet il est cher, tout comme le Gatwick express !! Mais, il existe des bus, à 15 € l'aller retour c'est correct ! Et je suis désolé, mais un vol Ryanair Nantes Londres + le Stansted express coutait bien moins cher qu'un vol BA ou AF ! Un exemple concret: aujourd'hui, Air France enmene les nantais en plein coeur de la ville de Londres, au city airport, c'est merveilleux ! Mais pas le prix !!!! 215 € l'aller retour, faut pas se foutre du monde ! Je préférais mille fois l'ancienne ligne qui nous enmenait à Stansted!
Biensur, Gatwick c'est mieux que Stansted, pas pour rejoindre le centre ville, mais pour une correspondance avec un vol LC bon marché (Emirates, Virgin...).
Si on habite dans le Sud de Londres, c'est une véritable galère que d'utiliser STN, surtout avec les vols FR qui partent genre à 6h30/7h: bien souvent, prendre le premier métro ne suffit pas à arriver dans les temps. Bref, ce n'est pas une sinécure.
Normal, l'aéroport est au Nord de Londres ! C'est la même chose pour les gens qui habitent Versailles et qui doivent prendre un vol à 6h à Roissy !
Au sud de Londres, vous avez Luton !
Alors oui, FR utilise peut être les "vrais" aéroports sur Nantes, Figari ou Aarhus, mais franchement, qui s'en fout, ça ne concerne pas un maximum de passagers? Les métropoles ont Beauvais, Stansted, Ciampino, Charleroi, Grenoble ou Girona, bien souvent desservis par une ligne de bus Ryanair aux tarifs évidemment salés!
Si tu habite Paris et que tu veut rejoindre Barcelone, tu peut prendre Vueling, Air France, Ibéria, Easy Jet... Pourquoi prendre Ryanair? La différence pour les villes de province (oui je c'est tu t'en fous de la province) est le monopole d'une compagnie, Air France en l'occurence, qui en profite pour pratiquer des tarifs exorbitants: voilà comment les gens se retrouvent obliger de se taper 6h de TGV...
Une seule exception, Dublin, qui a la chance de n'avoir qu'un seul aéroport. En cela, les vols FR sur DUB sont intéressants, mais pour le reste ils ne le sont guère à moins de s'y prendre des mois à l'avance.
Une seule pour Ryanair??? Et Madrid, Budapest, Prague, Bratislava, Berlin, Porto, Riga?
Je l'ai oublié volontairement, car pour moi STN n'est pas un problème, c'est un aéroport Londoniens tout comme LHR, Gatwick, Luton... Pour le Stansted express, en effet il est cher, tout comme le Gatwick express !! Mais, il existe des bus, à 15 € l'aller retour c'est correct ! Et je suis désolé, mais un vol Ryanair Nantes Londres + le Stansted express coutait bien moins cher qu'un vol BA ou AF ! Un exemple concret: aujourd'hui, Air France enmene les nantais en plein coeur de la ville de Londres, au city airport, c'est merveilleux ! Mais pas le prix !!!! 215 € l'aller retour, faut pas se foutre du monde ! Je préférais mille fois l'ancienne ligne qui nous enmenait à Stansted!
Biensur, Gatwick c'est mieux que Stansted, pas pour rejoindre le centre ville, mais pour une correspondance avec un vol LC bon marché (Emirates, Virgin...).
Si on habite dans le Sud de Londres, c'est une véritable galère que d'utiliser STN, surtout avec les vols FR qui partent genre à 6h30/7h: bien souvent, prendre le premier métro ne suffit pas à arriver dans les temps. Bref, ce n'est pas une sinécure.
Normal, l'aéroport est au Nord de Londres ! C'est la même chose pour les gens qui habitent Versailles et qui doivent prendre un vol à 6h à Roissy !
Au sud de Londres, vous avez Luton !
Alors oui, FR utilise peut être les "vrais" aéroports sur Nantes, Figari ou Aarhus, mais franchement, qui s'en fout, ça ne concerne pas un maximum de passagers? Les métropoles ont Beauvais, Stansted, Ciampino, Charleroi, Grenoble ou Girona, bien souvent desservis par une ligne de bus Ryanair aux tarifs évidemment salés!
Si tu habite Paris et que tu veut rejoindre Barcelone, tu peut prendre Vueling, Air France, Ibéria, Easy Jet... Pourquoi prendre Ryanair? La différence pour les villes de province (oui je c'est tu t'en fous de la province) est le monopole d'une compagnie, Air France en l'occurence, qui en profite pour pratiquer des tarifs exorbitants: voilà comment les gens se retrouvent obliger de se taper 6h de TGV...
Une seule exception, Dublin, qui a la chance de n'avoir qu'un seul aéroport. En cela, les vols FR sur DUB sont intéressants, mais pour le reste ils ne le sont guère à moins de s'y prendre des mois à l'avance.
Une seule pour Ryanair??? Et Madrid, Budapest, Prague, Bratislava, Berlin, Porto, Riga?
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Great news for those heading to Bahia / Salvador toward the end of the year.
Air France plans to increase flights from 3 to 5 during the December 2026 / February 2027 period.
Original source: Salvador terá mais voos diretos para Paris durante o verão; veja o que muda | Jornal Correio 1
Tropical greetings from Salvador,
@IvanBahiaGuide
(local specialist, active on the French-speaking Brazil Forums for over 16 years now)
Hello,
Since it came into force, Regulation 261/2004 of the European Parliament and Council, which defines air passenger rights, has faced fierce resistance from airlines, backed by IATA (the association representing almost all passenger airlines).
Beyond the airlines' often abusive—and even frequently bad-faith—resistance to passenger rights, IATA has been lobbying EU institutions for years, with the Council paying close attention for a long time.
As a result, the Council and the Commission have been proposing revisions to Regulation 261/2004 for years that are particularly unfavorable to passengers. The latest attempt nearly eliminated the right to compensation for delays of 3 hours or more upon arrival at the final destination.
However, since this is a regulation of both the European Parliament AND the Council, the two bodies had to agree.
But the European Parliament has always stood firm, consistently responding that passenger rights must be preserved.
After 11 years of struggle, it seems likely that we’re finally nearing the end of the match between the European Commission, the Council (the 27 heads of state or government), and the European Parliament.
Indeed, the Commission and the European Parliament have agreed on a text that will be debated again on Monday, July 6, 2026, with a vote scheduled for July 7, 2026. It’s very likely that this text, which would come into force in a year, will be adopted.
The main changes would be as follows: - Families with children will no longer be forced to pay to sit together on planes; - A flight will be considered canceled (not just delayed) if it departs more than one hour late; - Right to compensation for arrival at the final destination if the delay exceeds 3 hours (no longer "3 hours OR more"). The arrival time will be when the plane, having reached its parking spot, engages its parking brakes (no longer when the aircraft door opens); - Airlines can no longer refuse boarding or charge extra on the return flight for a passenger who didn’t take the outbound flight; - If a flight is canceled, the airline must, at the same time as informing passengers of the event, offer the choice between a refund and re-routing, and inform them of their rights to assistance and, if applicable, compensation; - The airline must, without undue delay, inform passengers of the reason; - In the case of a connecting flight, if the connection is missed and the delay at the final destination entitles the passenger to compensation, the responsible airline will be liable. This is very different from the current situation, where, under the KLM ruling, any airline operating a segment of the flight is liable for compensation. This promises more disputes that the Court of Justice of the European Union will have to resolve if two separate airlines operating segments of a connecting flight are both responsible for the delay. See this case for an example: https://retardimportantavion.wordpress.com/2026/04/18/swiss-international-air-lines-la-mauvaise-foi/ Moreover, this case demonstrates in advance another potential dispute: It could be argued that it wasn’t a missed connection since the flight was canceled before the first leg even departed. - Within 96 hours of a flight that could entitle passengers to compensation, the airline must contact them to inform them of their rights and explain the next steps. - Passengers must claim their right to compensation within 9 months. This is very different from the current situation, as Regulation 261/2004 sets no time limit. Currently, national law applies—in France, the limit is 5 years. The airline must respond within 30 days. If the airline refuses compensation on the grounds of "extraordinary circumstances," it must specify which type of case it refers to from the list in the annex of the new regulation. If the case isn’t on the list, the airline must explain what the event was, why it qualifies as extraordinary circumstances with "clear, substantial, and concise" explanations, and why it’s directly linked to the reason given. It must also declare what "reasonable measures" were taken to mitigate the issue. This is, of course, a huge change in the regulation, with the clear goal of preventing airlines from declaring just anything as "extraordinary circumstances" to avoid compensation. - If, within 3 hours of a last-minute canceled or delayed flight, the airline hasn’t offered re-routing under comparable transport conditions and as soon as possible—whether on one of its own flights or another airline’s—the passenger will have the right to arrange their own re-routing and demand a refund for the new ticket, up to 400% of the original ticket price. This is a significant improvement that would have likely prevented the case described here: https://retardimportantavion.wordpress.com/2024/01/12/reacheminement-catastrophique-droit-indemnisation-meme-circonstances-extraordinaires-2/ - If a flight is canceled due to "extraordinary circumstances," the airline will only be required to offer up to 3 nights in a hotel. This is a major change, as there’s currently no limit. Expect disputes if the extraordinary circumstances end while the passenger hasn’t been re-routed. - The price of a flight, as first displayed, must obligatorily include a cabin bag. This doesn’t prevent the airline from offering a price reduction if the passenger waives the cabin bag. This will put an end to abnormal practices, such as (just one example) Condor charging extra for a cabin bag on long-haul flights like Frankfurt (Germany)–Puerto Plata (Dominican Republic)–Santo Domingo (Dominican Republic)–Frankfurt. - Free correction of a passenger’s name if requested 48 hours before departure. Note: This can’t be used to replace one passenger with another—just to correct a typo, e.g., Dupont instead of Dpont. - Airlines’ websites and apps must include information on how to file a claim.
It’s clear that, despite a few details, these changes are very positive for upholding passenger rights. It remains to be seen whether this text will be definitively adopted on July 7, 2026, as is very likely, and, more importantly, whether IATA will encourage airlines to loyally respect these new rules or persist in their old habits.
Best regards,
Since it came into force, Regulation 261/2004 of the European Parliament and Council, which defines air passenger rights, has faced fierce resistance from airlines, backed by IATA (the association representing almost all passenger airlines).
Beyond the airlines' often abusive—and even frequently bad-faith—resistance to passenger rights, IATA has been lobbying EU institutions for years, with the Council paying close attention for a long time.
As a result, the Council and the Commission have been proposing revisions to Regulation 261/2004 for years that are particularly unfavorable to passengers. The latest attempt nearly eliminated the right to compensation for delays of 3 hours or more upon arrival at the final destination.
However, since this is a regulation of both the European Parliament AND the Council, the two bodies had to agree.
But the European Parliament has always stood firm, consistently responding that passenger rights must be preserved.
After 11 years of struggle, it seems likely that we’re finally nearing the end of the match between the European Commission, the Council (the 27 heads of state or government), and the European Parliament.
Indeed, the Commission and the European Parliament have agreed on a text that will be debated again on Monday, July 6, 2026, with a vote scheduled for July 7, 2026. It’s very likely that this text, which would come into force in a year, will be adopted.
The main changes would be as follows: - Families with children will no longer be forced to pay to sit together on planes; - A flight will be considered canceled (not just delayed) if it departs more than one hour late; - Right to compensation for arrival at the final destination if the delay exceeds 3 hours (no longer "3 hours OR more"). The arrival time will be when the plane, having reached its parking spot, engages its parking brakes (no longer when the aircraft door opens); - Airlines can no longer refuse boarding or charge extra on the return flight for a passenger who didn’t take the outbound flight; - If a flight is canceled, the airline must, at the same time as informing passengers of the event, offer the choice between a refund and re-routing, and inform them of their rights to assistance and, if applicable, compensation; - The airline must, without undue delay, inform passengers of the reason; - In the case of a connecting flight, if the connection is missed and the delay at the final destination entitles the passenger to compensation, the responsible airline will be liable. This is very different from the current situation, where, under the KLM ruling, any airline operating a segment of the flight is liable for compensation. This promises more disputes that the Court of Justice of the European Union will have to resolve if two separate airlines operating segments of a connecting flight are both responsible for the delay. See this case for an example: https://retardimportantavion.wordpress.com/2026/04/18/swiss-international-air-lines-la-mauvaise-foi/ Moreover, this case demonstrates in advance another potential dispute: It could be argued that it wasn’t a missed connection since the flight was canceled before the first leg even departed. - Within 96 hours of a flight that could entitle passengers to compensation, the airline must contact them to inform them of their rights and explain the next steps. - Passengers must claim their right to compensation within 9 months. This is very different from the current situation, as Regulation 261/2004 sets no time limit. Currently, national law applies—in France, the limit is 5 years. The airline must respond within 30 days. If the airline refuses compensation on the grounds of "extraordinary circumstances," it must specify which type of case it refers to from the list in the annex of the new regulation. If the case isn’t on the list, the airline must explain what the event was, why it qualifies as extraordinary circumstances with "clear, substantial, and concise" explanations, and why it’s directly linked to the reason given. It must also declare what "reasonable measures" were taken to mitigate the issue. This is, of course, a huge change in the regulation, with the clear goal of preventing airlines from declaring just anything as "extraordinary circumstances" to avoid compensation. - If, within 3 hours of a last-minute canceled or delayed flight, the airline hasn’t offered re-routing under comparable transport conditions and as soon as possible—whether on one of its own flights or another airline’s—the passenger will have the right to arrange their own re-routing and demand a refund for the new ticket, up to 400% of the original ticket price. This is a significant improvement that would have likely prevented the case described here: https://retardimportantavion.wordpress.com/2024/01/12/reacheminement-catastrophique-droit-indemnisation-meme-circonstances-extraordinaires-2/ - If a flight is canceled due to "extraordinary circumstances," the airline will only be required to offer up to 3 nights in a hotel. This is a major change, as there’s currently no limit. Expect disputes if the extraordinary circumstances end while the passenger hasn’t been re-routed. - The price of a flight, as first displayed, must obligatorily include a cabin bag. This doesn’t prevent the airline from offering a price reduction if the passenger waives the cabin bag. This will put an end to abnormal practices, such as (just one example) Condor charging extra for a cabin bag on long-haul flights like Frankfurt (Germany)–Puerto Plata (Dominican Republic)–Santo Domingo (Dominican Republic)–Frankfurt. - Free correction of a passenger’s name if requested 48 hours before departure. Note: This can’t be used to replace one passenger with another—just to correct a typo, e.g., Dupont instead of Dpont. - Airlines’ websites and apps must include information on how to file a claim.
It’s clear that, despite a few details, these changes are very positive for upholding passenger rights. It remains to be seen whether this text will be definitively adopted on July 7, 2026, as is very likely, and, more importantly, whether IATA will encourage airlines to loyally respect these new rules or persist in their old habits.
Best regards,
Hi,
Air Cairo offers good prices on domestic flights and schedules that work for us, but is this airline reliable?
Thanks in advance for your feedback.
Hi there,
I’m planning a trip to Georgia this summer and I’ve been comparing some airlines. I’m not particularly set on flying with Pegasus (though it’s convenient with direct flights from Lyon to Tbilisi), but right off the bat, Pegasus states this:
As of January 1, 2026, all foreign nationals traveling to Georgia for tourism purposes will be required to present valid travel health insurance. Guests who fail to provide the relevant health insurance will not be accepted on our flights to Georgia. Sincerely, Pegasus Airlines
In other words, if you don’t show proof of travel health insurance, you’ll be denied boarding. Personally, my credit card insurance has always been enough for me, and I’d rather not take out extra coverage... Have any of you run into this issue before? If not, what do you think? Why is Pegasus asking for this proof? Other airlines don’t mention it at all.
I’m planning a trip to Georgia this summer and I’ve been comparing some airlines. I’m not particularly set on flying with Pegasus (though it’s convenient with direct flights from Lyon to Tbilisi), but right off the bat, Pegasus states this:
As of January 1, 2026, all foreign nationals traveling to Georgia for tourism purposes will be required to present valid travel health insurance. Guests who fail to provide the relevant health insurance will not be accepted on our flights to Georgia. Sincerely, Pegasus Airlines
In other words, if you don’t show proof of travel health insurance, you’ll be denied boarding. Personally, my credit card insurance has always been enough for me, and I’d rather not take out extra coverage... Have any of you run into this issue before? If not, what do you think? Why is Pegasus asking for this proof? Other airlines don’t mention it at all.
Hi,
I bought my flight ticket with my first (usual) first name, which appears first on my passport. However, I have two first names on my passport, and of course, it’s mentioned in the machine-readable zone at the bottom.
I booked with Turkish Airlines (through an online agency) for a trip to South Korea.
I wanted to know if it would be a problem that I only used my first first name on the ticket, while my passport has two. I had requested through the agency to add the second first name, but the airline refused because it doesn’t meet their general conditions. (They must have seen that the last name and first name were the same, and only the second first name was added.)
So, my ticket has my last name and first first name correctly spelled, and when I check in online, I’ll enter the passport details correctly.
I’ll have a layover in Istanbul on the flight.
Thanks in advance for your replies. Have a great day.
I bought my flight ticket with my first (usual) first name, which appears first on my passport. However, I have two first names on my passport, and of course, it’s mentioned in the machine-readable zone at the bottom.
I booked with Turkish Airlines (through an online agency) for a trip to South Korea.
I wanted to know if it would be a problem that I only used my first first name on the ticket, while my passport has two. I had requested through the agency to add the second first name, but the airline refused because it doesn’t meet their general conditions. (They must have seen that the last name and first name were the same, and only the second first name was added.)
So, my ticket has my last name and first first name correctly spelled, and when I check in online, I’ll enter the passport details correctly.
I’ll have a layover in Istanbul on the flight.
Thanks in advance for your replies. Have a great day.
Hi there,
I traveled in June 2025 with Nouvelair Destinations to Hammamet.
I had one checked bag and one carry-on sized 40x24x30, which I usually take on low-cost flights, and I didn’t have any issues. But I just read on a website that Nouvel Air only accepts carry-ons of 40x20x15. I’m flying back to Djerba in June—what do you think? Especially since that size is impossible to find??????? Thanks
Hi, it's my first time taking a plane and I chose EasyJet for a Geneva -> Barcelona flight.
I booked my ticket.
I received my booking reference by email, but I don’t see the actual ticket (barcode or QR code?).
Then I checked in to get the boarding pass with the flight details, QR code, etc. But does this boarding pass act as the ticket?
Because I’ve seen several times online that the flight ticket and the boarding pass aren’t the same thing.
Thanks in advance!
Thanks in advance!
Hi there,
We're leaving for Albania on June 18th. When I validated the flight tickets with Wizz Air on Booking, I only put my son's first name but forgot to include his other three first names on the ticket. On the passport: SURNAME: Dupont, FIRST NAMES: toto titi tutu tata On the flight ticket: SURNAME: Dupont, FIRST NAME: toto I can't seem to reach anyone at Wizz Air to get an answer. Booking and Wizz Air's chat say I need to modify it, but ChatGPT says it should be fine. I wanted to know if he can fly like this or if I need to change his ticket? (It costs 140 €, I know I shouldn't have made a mistake🙁)
Thanks for your feedback.
We're leaving for Albania on June 18th. When I validated the flight tickets with Wizz Air on Booking, I only put my son's first name but forgot to include his other three first names on the ticket. On the passport: SURNAME: Dupont, FIRST NAMES: toto titi tutu tata On the flight ticket: SURNAME: Dupont, FIRST NAME: toto I can't seem to reach anyone at Wizz Air to get an answer. Booking and Wizz Air's chat say I need to modify it, but ChatGPT says it should be fine. I wanted to know if he can fly like this or if I need to change his ticket? (It costs 140 €, I know I shouldn't have made a mistake🙁)
Thanks for your feedback.
Hi,
A pretty serious issue has come up in the past few weeks for traveling to Tanzania.
What’s the deal with airlines in Tanzania? https://www.capital.fr/economie-politique/ce-pays-est-tres-touristique-mais-ses-compagnies-aeriennes-sont-placees-sur-liste-noire-par-l-europe-1515325 https://www.charentelibre.fr/tourisme/la-tanzanie-sur-liste-noire-de-l-europe-des-vols-interieurs-a-haut-risque-pour-100-000-touristes-francais-25002566.php
Basically, all airlines have been blacklisted because they don’t meet European safety standards. They’re banned from flying in Europe but continue operating in Tanzania. The main issue is that travel agencies’ civil liability no longer applies to blacklisted airlines. So we can’t allow clients to fly with these carriers. Of course, there’s huge pressure from European agencies, which are forced to disrupt their plans or even cancel trips because of this. Personally, I’ve got a trip planned for February 2026 to the southern parks in Tanzania, so I’ll be keeping an eye on how this develops. Do any of you have updates? Thanks!
Loïc
A pretty serious issue has come up in the past few weeks for traveling to Tanzania.
What’s the deal with airlines in Tanzania? https://www.capital.fr/economie-politique/ce-pays-est-tres-touristique-mais-ses-compagnies-aeriennes-sont-placees-sur-liste-noire-par-l-europe-1515325 https://www.charentelibre.fr/tourisme/la-tanzanie-sur-liste-noire-de-l-europe-des-vols-interieurs-a-haut-risque-pour-100-000-touristes-francais-25002566.php
Basically, all airlines have been blacklisted because they don’t meet European safety standards. They’re banned from flying in Europe but continue operating in Tanzania. The main issue is that travel agencies’ civil liability no longer applies to blacklisted airlines. So we can’t allow clients to fly with these carriers. Of course, there’s huge pressure from European agencies, which are forced to disrupt their plans or even cancel trips because of this. Personally, I’ve got a trip planned for February 2026 to the southern parks in Tanzania, so I’ll be keeping an eye on how this develops. Do any of you have updates? Thanks!
Loïc
Hi,
Right now, with the war raging in Iran and affecting all the neighboring countries of the Persian Gulf, many airports are completely closed to all traffic.
Several airlines like Qatar Airways, Emirates, and others have almost completely halted their operations.
Whether in the Middle East or Africa, many travelers are stranded—maybe for a long time... A heartfelt thought for them and the struggles this will cause.
Four months ago, I was in Kenya with a flight booked through Qatar Airways... I can’t even imagine how I’d react if I were stuck there now. ??
Wishing all these travelers courage, patience, and success in making it back home.
...
Doha Airport on October 21, 2025:
...
Right now, with the war raging in Iran and affecting all the neighboring countries of the Persian Gulf, many airports are completely closed to all traffic.
Several airlines like Qatar Airways, Emirates, and others have almost completely halted their operations.
Whether in the Middle East or Africa, many travelers are stranded—maybe for a long time... A heartfelt thought for them and the struggles this will cause.
Four months ago, I was in Kenya with a flight booked through Qatar Airways... I can’t even imagine how I’d react if I were stuck there now. ??
Wishing all these travelers courage, patience, and success in making it back home.
...
Doha Airport on October 21, 2025:
...
Hello, some (potentially) good news for Brazil lovers—GOL airline is launching a route to Europe from Rio, starting in September for Lisbon, then Paris at a later date that hasn’t been announced yet.
They’ll be using their new A330-900 neo.
No prices have been announced so far, but hopefully we’ll find direct flights from GIG at a more interesting fare than AF or Latam…
Hello,
I’m really surprised because in TUI’s new tour packages, the airlines they’re using are of low quality. Before, they used to prioritize major airlines, but now it’s small airlines from small countries—companies with terrible ratings and borderline safety concerns. I even just noticed this note for a Tanzania trip: "We inform you that the domestic flight segment in Tanzania included in your trip is operated by an airline listed on the European Union’s list of air carriers subject to an operating ban within the European Union. This ban only applies to European Union airspace, meaning this airline is not permitted to take off, land, or fly over European airspace. However, this airline is authorized to operate in Tanzania."
This means they’re using airlines on the blacklist!! It’s pretty worrying for safety. What do you all think?
I’m really surprised because in TUI’s new tour packages, the airlines they’re using are of low quality. Before, they used to prioritize major airlines, but now it’s small airlines from small countries—companies with terrible ratings and borderline safety concerns. I even just noticed this note for a Tanzania trip: "We inform you that the domestic flight segment in Tanzania included in your trip is operated by an airline listed on the European Union’s list of air carriers subject to an operating ban within the European Union. This ban only applies to European Union airspace, meaning this airline is not permitted to take off, land, or fly over European airspace. However, this airline is authorized to operate in Tanzania."
This means they’re using airlines on the blacklist!! It’s pretty worrying for safety. What do you all think?
Hello,
We’re planning a cruise to the UAE/QATAR/OMAN starting from DUBAI, with flights departing from Paris CDG. Which airlines would you recommend for round-trip flights, with or without a layover? We need assistance for check-in and boarding/disembarking (my husband is a mobility-impaired traveler who uses a cane and/or a walker). We’ve done a cruise return from Dubai to Paris CDG before in 2016, with a layover in Istanbul, but we booked the transfer and return flight with COSTA. For our current plan, it would be with Celestyal, which doesn’t offer round-trip flights from Paris to Dubai. Should we book very far in advance, or is a few months before departure enough (4/6 months)? We’re thinking of arriving the day before the ship departs, so we’d need to stay overnight in Dubai—either on the way there or for the return flight, depending on the flight schedules. Could you recommend a hotel not too far from the airport, and how to get to the port from the airport?
Thanks so much for your advice. Have a great Sunday! Mum49
We’re planning a cruise to the UAE/QATAR/OMAN starting from DUBAI, with flights departing from Paris CDG. Which airlines would you recommend for round-trip flights, with or without a layover? We need assistance for check-in and boarding/disembarking (my husband is a mobility-impaired traveler who uses a cane and/or a walker). We’ve done a cruise return from Dubai to Paris CDG before in 2016, with a layover in Istanbul, but we booked the transfer and return flight with COSTA. For our current plan, it would be with Celestyal, which doesn’t offer round-trip flights from Paris to Dubai. Should we book very far in advance, or is a few months before departure enough (4/6 months)? We’re thinking of arriving the day before the ship departs, so we’d need to stay overnight in Dubai—either on the way there or for the return flight, depending on the flight schedules. Could you recommend a hotel not too far from the airport, and how to get to the port from the airport?
Thanks so much for your advice. Have a great Sunday! Mum49
Hi,
It's all in the title—this means nothing's getting through, so no more oil.
In Europe, kerosene reserves are still good, but by the end of April, flights will have to be reduced.
European airports fear running out of kerosene if the Strait of Hormuz isn’t reopened within three weeks
Bluff or not? Stay tuned....
Bluff or not? Stay tuned....
Hi everyone,
I’m reaching out to ask for your help with a bit of a problem:
I booked a flight to Berlin from Orly for April 15th—it’s coming up fast. But I just made an annoying discovery: my passport expired two weeks ago.
From what I understand, in principle, I can still travel within the Schengen Zone with an expired passport as long as it’s been less than five years. However, EasyJet’s website explicitly requires a valid ID (and just to add to the fun, my national ID card has been expired for a while now).
So, I’d love to know: how strict are EasyJet’s ID checks? Do they enforce validity rules strictly and refuse boarding if the ID isn’t valid? Or is it more of a luck-of-the-draw situation?
Basically, should I just write off this trip now, or should I still try my luck—maybe with a little tearful plea? Has anyone here had a similar experience? I can’t be the only one, right!
I’m reaching out to ask for your help with a bit of a problem:
I booked a flight to Berlin from Orly for April 15th—it’s coming up fast. But I just made an annoying discovery: my passport expired two weeks ago.
From what I understand, in principle, I can still travel within the Schengen Zone with an expired passport as long as it’s been less than five years. However, EasyJet’s website explicitly requires a valid ID (and just to add to the fun, my national ID card has been expired for a while now).
So, I’d love to know: how strict are EasyJet’s ID checks? Do they enforce validity rules strictly and refuse boarding if the ID isn’t valid? Or is it more of a luck-of-the-draw situation?
Basically, should I just write off this trip now, or should I still try my luck—maybe with a little tearful plea? Has anyone here had a similar experience? I can’t be the only one, right!
Hi there!
Has anyone taken the direct flight from CDG to Las Vegas with Air France?
Looking forward to your feedback!
Hey everyone,
I booked a flight with RyanAir for next month, with the priority+ option and two cabin bags. So I can take a 10 kg bag with dimensions 55x40x20 in the cabin (plus another smaller one). The problem is that the smallest suitcase I have (which is supposed to be designed specifically for cabin size standards, according to the manual) has the following dimensions: 55x37x21, so it's just 1 cm over (wheels included) on one of the measurements.
I wasn’t too worried at first, but I’ve read dozens of stories about people’s misadventures and the hassles they’ve had with RyanAir.
Since I don’t want my suitcase to end up in the hold (that would waste time picking it up when I’m already arriving late and need to get to the city center), nor do I want to pay an extra fee (apparently 50 €) for the outbound and return flights for just 1 centimeter—especially since I paid for the "priority+" option and I’m not exactly rolling in money—I’d love some advice.
Have any of you been in the same situation? I’ve read that with this airline, they check bags in templates (testing them in different positions) and are completely uncompromising. I tried contacting customer service, who, as luck would have it, "don’t handle this kind of request," and a rep I spoke to wasn’t much help.
I know it’s a low-cost airline, and I don’t expect luxury or even kindness, but come on—just 1 cm on a short flight with the + option... I’m a bit overwhelmed by everything I’ve read...
Just to clarify, since I’m going for 8 days, I can’t just take one bag for my stuff. I’ve done that for shorter trips before, and it was a hassle—I even had to buy an extra bag for the return trip... Luckily, the inspector was nice about it!
Thanks so much! I’m a newbie when it comes to air travel :) Hope I posted this in the right section!
I booked a flight with RyanAir for next month, with the priority+ option and two cabin bags. So I can take a 10 kg bag with dimensions 55x40x20 in the cabin (plus another smaller one). The problem is that the smallest suitcase I have (which is supposed to be designed specifically for cabin size standards, according to the manual) has the following dimensions: 55x37x21, so it's just 1 cm over (wheels included) on one of the measurements.
I wasn’t too worried at first, but I’ve read dozens of stories about people’s misadventures and the hassles they’ve had with RyanAir.
Since I don’t want my suitcase to end up in the hold (that would waste time picking it up when I’m already arriving late and need to get to the city center), nor do I want to pay an extra fee (apparently 50 €) for the outbound and return flights for just 1 centimeter—especially since I paid for the "priority+" option and I’m not exactly rolling in money—I’d love some advice.
Have any of you been in the same situation? I’ve read that with this airline, they check bags in templates (testing them in different positions) and are completely uncompromising. I tried contacting customer service, who, as luck would have it, "don’t handle this kind of request," and a rep I spoke to wasn’t much help.
I know it’s a low-cost airline, and I don’t expect luxury or even kindness, but come on—just 1 cm on a short flight with the + option... I’m a bit overwhelmed by everything I’ve read...
Just to clarify, since I’m going for 8 days, I can’t just take one bag for my stuff. I’ve done that for shorter trips before, and it was a hassle—I even had to buy an extra bag for the return trip... Luckily, the inspector was nice about it!
Thanks so much! I’m a newbie when it comes to air travel :) Hope I posted this in the right section!
Hi there,
When I run searches on Skyscanner, I see that only Lufthansa has flights to Seoul with just one stop. Air France doesn’t show up, even though I thought the French airline served Seoul? I can’t even log into the Air France website—it keeps glitching.
When I run searches on Skyscanner, I see that only Lufthansa has flights to Seoul with just one stop. Air France doesn’t show up, even though I thought the French airline served Seoul? I can’t even log into the Air France website—it keeps glitching.
Hi there,
I’d like to return to Uzbekistan next April for 10 days with my husband to visit our son who lives there. We went last July and I bought the flight tickets (direct flight from Paris on Uzbekistan Airways) about 2 months in advance at very reasonable prices. I’ve been checking for late April for a few weeks now, and the tickets are much more expensive and keep rising. I can’t figure out if the prices are going up because it’s still a bit too early to buy and they’ll likely drop if the planes aren’t full, or if it’s because the period is actually in high demand. For reference, last year I bought my son’s ticket on May 30th for a departure on June 3rd—just 3 days later—at a very low price that didn’t budge at all.
Just in case, does anyone know the pricing trends for this airline and can advise me? Should I wait or not?
Thanks, and feel free to ask if you need any tips about the country!
My wife bought a flight ticket (Lucky Air) under her Thai maiden name and was issued a Chinese visa on her new Thai passport but with her French married name (due to administrative requirements). She was denied boarding by the airline in Bangkok for the flight to Kunming—resulting in the loss of our round-trip flight tickets, including mine since we were traveling together—despite presenting both passports at the airline counter at the same time.
Hi there.
I’m planning a trip to Chile, and the fares from the Colombian airline Avianca are really appealing.
Way cheaper than Air France, for example.
That said, the reviews I’ve seen online aren’t great.
What do you think of this airline?
Have any of you taken long-haul flights with Avianca?
Thanks in advance for your replies.
Eric
Hi there,
This might be a silly question, but I’m traveling to Japan from CDG and returning via Osaka with EVA Air, and I have a pretty bulky aluminum knee brace. It’s this model: https://enovis-medtech.eu/fr_FR/OA-FullForce-74358.html
Has anyone had any experience with airport security checks or flying with one of these?
Thanks in advance! Best regards,
This might be a silly question, but I’m traveling to Japan from CDG and returning via Osaka with EVA Air, and I have a pretty bulky aluminum knee brace. It’s this model: https://enovis-medtech.eu/fr_FR/OA-FullForce-74358.html
Has anyone had any experience with airport security checks or flying with one of these?
Thanks in advance! Best regards,
Hi there,
I can't seem to find flights between the Cape Verde islands on the airline's website. No matter the date or route, I always get the same response: "no flights on this date." See the photo. Would anyone have an explanation? Surely not all flights are fully booked in July?
Best, Thierry
I can't seem to find flights between the Cape Verde islands on the airline's website. No matter the date or route, I always get the same response: "no flights on this date." See the photo. Would anyone have an explanation? Surely not all flights are fully booked in July?
Best, Thierry
Hi there,
I have a question...
Has anyone managed to get a refund from Oman Air?
After a delayed flight, we missed our connecting flight to get home!! At midnight, the flight attendant booked us on a flight to Nice via Munich, even though we were in Munich and wanted to get back to Nice... Too tired from the trip, we didn’t notice the mistake!! The next day, of course, the booking wasn’t valid!! We had to pay again for the flight back to Nice... I’m really struggling!! I think they’re giving me the runaround!! I’ve sent several emails, tried Messenger and WhatsApp, but the only responses I get are: "We need to investigate!! We’ll get back to you in 15 days!!" It’s been over a month!!
I just sent a registered letter (LRAR) to their office at Paris Charles de Gaulle, which is still open!!
Do you have any other suggestions for me?
Thanks in advance for your help! Virginie
After a delayed flight, we missed our connecting flight to get home!! At midnight, the flight attendant booked us on a flight to Nice via Munich, even though we were in Munich and wanted to get back to Nice... Too tired from the trip, we didn’t notice the mistake!! The next day, of course, the booking wasn’t valid!! We had to pay again for the flight back to Nice... I’m really struggling!! I think they’re giving me the runaround!! I’ve sent several emails, tried Messenger and WhatsApp, but the only responses I get are: "We need to investigate!! We’ll get back to you in 15 days!!" It’s been over a month!!
I just sent a registered letter (LRAR) to their office at Paris Charles de Gaulle, which is still open!!
Do you have any other suggestions for me?
Thanks in advance for your help! Virginie
Hi!
Sri Lanka has announced it could run out of fuel in the coming weeks if the Strait of Hormuz remains blocked. The government has implemented a mandatory four-day workweek to save oil, and there are long lines at gas stations due to fears of an early shortage.
In Vietnam, the government has warned all airlines that flights will need to be reduced due to a lack of kerosene. The country imports two-thirds of its jet fuel from China and Thailand, but both countries have now banned exports out of fear of domestic shortages.
The state is asking airlines to plan ahead and park aircraft to drastically reduce operations, starting with domestic flights and then international ones. International carriers will also need to cut back on their rotations.
This will begin in the coming days. 🙁
Hi there,
I’ve got a long layover (about 10 hours) in Seoul on an upcoming trip.
I arrive from Phnom Penh at 7:20 AM and depart for Montreal at 6:00 PM.
First question: Will my checked baggage be transferred automatically? I have a single ticket from KTI to YUL (Air Canada ticket—KTI-ICN operated by Asiana (codeshare) and ICN-YUL by Air Canada).
Second question: I saw it’s possible to join free guided tours (Airport Transit Tour). What do you think of this kind of service? And is my "actual" layover time (accounting for security checks, check-in, etc.) enough to do one of these tours?
Thanks in advance to everyone who chimes in on this!
First question: Will my checked baggage be transferred automatically? I have a single ticket from KTI to YUL (Air Canada ticket—KTI-ICN operated by Asiana (codeshare) and ICN-YUL by Air Canada).
Second question: I saw it’s possible to join free guided tours (Airport Transit Tour). What do you think of this kind of service? And is my "actual" layover time (accounting for security checks, check-in, etc.) enough to do one of these tours?
Thanks in advance to everyone who chimes in on this!
Hi everyone,
I'm heading to Namibia next May. I'm planning to take a first flight from Paris to Johannesburg with Air France, departing at 11:20 PM and arriving at 11:05 AM in Johannesburg. Then a second flight from Johannesburg to Windhoek at 3:25 PM with South African Airways.
Four hours between the two flights seems enough to catch my connection, but a friend told me I should maybe take the 5:30 PM flight instead because I need to go through immigration, collect my luggage, and check in again. Apparently, I have to do this because I bought the two tickets separately (it's actually much cheaper).
What do you think?
Also, in terms of South African airlines, which one do you think is the most reliable between South African Airways and Airlink?
Thanks for your advice!!
So, even before starting my explanation, I’d like to introduce myself since this is my first post on the forum :) I’m Jérôme, a huge Asia enthusiast, and I’m currently in the process of moving to Japan with my family in 2028.
Now, onto the topic :)
We’re a family of four traveling together to Seoul, with two separate bookings.
Our original itinerary was: Madrid → Doha → Seoul (March 23–24)
The issue is that our entire outbound flight was canceled, and the airline simply rescheduled the Madrid → Doha leg. Now we’re left with an incomplete journey, with no solution to reach our final destination (Seoul).
Since then:
- Can’t modify flights online (technical error every time) - Can’t get help via chat or WhatsApp - Phone support is unreachable, and the usual French number isn’t working right now
We don’t want a refund. We just want to be rerouted to Seoul, as our original ticket promised.
We’re flexible:
- On dates (we can leave on March 21 or 22 instead of the 23rd) - On the itinerary (different layovers if needed)
Have any of you dealt with this before? Do you know how to unlock a booking in this case or get a rerouting? We’re considering going straight to the airport to resolve it at the Qatar Airways counter....
Thanks so much for your help! 😊
Now, onto the topic :)
We’re a family of four traveling together to Seoul, with two separate bookings.
Our original itinerary was: Madrid → Doha → Seoul (March 23–24)
The issue is that our entire outbound flight was canceled, and the airline simply rescheduled the Madrid → Doha leg. Now we’re left with an incomplete journey, with no solution to reach our final destination (Seoul).
Since then:
- Can’t modify flights online (technical error every time) - Can’t get help via chat or WhatsApp - Phone support is unreachable, and the usual French number isn’t working right now
We don’t want a refund. We just want to be rerouted to Seoul, as our original ticket promised.
We’re flexible:
- On dates (we can leave on March 21 or 22 instead of the 23rd) - On the itinerary (different layovers if needed)
Have any of you dealt with this before? Do you know how to unlock a booking in this case or get a rerouting? We’re considering going straight to the airport to resolve it at the Qatar Airways counter....
Thanks so much for your help! 😊
Hi,
We just received an email from Volotea saying our flight time has changed (by more than 2 hours).
The email states "you can request a free date change."
If I change the date, will the flight price stay the same as the original price, or will I have to pay the difference?
Specifically: Our flight on the 7th is 46.25 €, and the one on the 8th is 92.51 €. If we switch to the 8th, how much will we pay?
When I request the date change to the 8th, it says "No additional fees."
Thanks and have a great day! 🙂
Hi everyone,
We’re going on a Nile cruise.
My question:
We’re taking off from Brussels Airport to land in Cairo.
Then we have to catch a second flight to Luxor.
How does that work—do we pick up our luggage, do we have to exit and then re-enter the airport?
Thanks for your help, tips, and advice, etc.…