je prévois faire une croisière sur le Norwegian Epic et une des escales de cette croisière sera Marseille.
Est-ce que vous savez à quel endroit exactement accoste ce bateau. Est-ce au vieux-port de Marseille? Sinon, est-il possible de marcher du port au vieux-port? Ou quelles sont les alternatives?
Je ne prévois pas prendre d'excursion avec le bateau pour Marseille et je voudrais siimplement visiter la ville en prenant le temps. J'ai vu qu'il y avait deux petits trains qui partaient du vieux-port pour deux circuits et je pense que ce serait une excellent manière de se déplacer pour cette escale.🙂
Je désire aller à la basilique c'est certain. Pour le reste de la journée je désirais me promener et flâner et aller à un petit resto en bord de mer peut-être au vieux-port si c'est un bon endroit. Avez-vous des suggestions?
bonjour le bateau n'arrive pas au vieux port pour s'y rendre prendre un taxi ensuite au vieux port un vrai régale la ballade tranquille des restos un peu partout puis le petit train agréable pour grimper à la bonne mère(cathedrale )😉
Tant qu'à faire, prenez le taxi pour aller direct à Notre Dame de la Garde et redescendez à pied à l'abbaye St-Victor sur le Vieux-Port, puis Vieux-Port, quartier du Panier à l'arrière avec la Vieille Charité, l'église des Acoules. Ceci vous économisera la montée à pied à Notre Dame... surtout s'il fait chaud.
Les vues aériennes de Google sont très bien documentées.
un fan de VF croisières qui lit le forum grâce auquel il a pu bien préparer ses croisières (et celle à venir en 2012)
Cunard QE II juillet 76, Achille Lauro mai 88, Costa Fortuna juillet 2005, mai 2009, décembre 2010, Costa Serena avril 2012, Croisi-voyages Indochine décembre 2017
j'habite près de Marseille, et je tenais à donner mon avis sur l'escale sur Marseille, c'est vraiment un avis perso et affaire de gout aussi
je confirme le port d'escale est tres loin du vieux port, le meilleur moyen est le taxi
en ce qui concerne la visite de la ville, sachant que vous voulez faire notre dame de la garde, le petit train est le meilleur moyen (même moi habitant près de marseille c'est le moyen que je prends pour m'y rendre), je déconseille à pied, ça monte énormément et en pleine chaleur c'est pas l'idéal!!
sinon il y a aussi les bus qui font la visite de marseille avec plusieurs arrets de visite, je ne connais pas tres bien le parcours, mais il serait interessant de voir sur internet, ce qu'ils proposent (voir le tarif aussi)
pour les restos parcontre, je déconseille du côté du vieux port, c'est l'attrappe touriste et du vol, parcontre rien à dire sur le côté agréable d'être en terrasse sur le vieux port
sinon quoi dire de plus, aller sur l'ile du frioul est aussi une idée, mais trés bondé en été, il faut voir en fonction du temps que vous avez, vu le prix et le temps pour y aller, il faudrait la journée
je ne sais pas si ces infos vous aiderons mais à votre disposition pour d'autres renseignements
francine
msc sinfona juillet 2006
msc fantasia juillet 2011
Je vais suivre les conseils de plusieurs dont le vôtre et prendre le taxi du port au Vieux-port. Je pense que je vais garder l'idée du petit train, ça me plait comme moyen pour visiter... Pour le vieux port, cela va probablement être une terrasse pour un prendre une boisson et un petit encas et relaxer et profiter du paysage et probablement pas un repas.
Mais en passant, est-ce qu'il y a une boisson particulière que les Marseillais adorent?
le hasard a fait que ce matin j'ai dû aller du cote du vieux port et j'en ai profité pour regarder des détails (dont d'habitude je n'y prete pas trop attention)
il y avait enormément de monde au niveau du vieux port et beaucoup d'italiens notamment (2 paquebots sur marseille ce matin je crois)
la queue pour le petit train mais c'est faisable et encore plus pour faire la traversée jusqu'à l'ile du frioul (il faut vraiment la journée pour le faire parcontre)
pour en revenir aux restos du vieux port , il vaut mieux aller sur le quai coté mairie, belles terrasses et vue sur le port et notre dame de la garde bien sur.
derniere info : j'ai entendu dire qu'il y a des bus qui font la navette du port (où vous arrivez), jusqu'au vieux port, info à vérifier
francine
msc sinfona juillet 2006
msc fantasia juillet 2011
Le journal du jour parle d'un nouveau bus rouge qui fait le tour des différents sites à Marseille en partant du Vieux Port en 2 h 15 avec commentaires en français.
pour aller vers la corniche JF Kennedy il faut prendre le bus n°83 au vieux (la station est au niveau du marché aux poissons) et il vous fait faire un tour de corniche comme on dit à Marseille. Vous pouvez faire un arrêt non loin du vallon des Auffes, c'est un petit port comme un écrin. vous descendrez par exemple à l'escale Borelly (plage) et reprendre le même bus 83 pour revenir au vieux port.
En me renseignant auprès d'une compagnie de promenades vers les calanques, au Vieux port, une personne m'a dit que Costa avait des navettes jusqu'au centre ville...mais pour les autres compagnies elle ne savait pas .
Donc, nous demanderons sur le bateau...
Cordialement
JIBE
Romantica - Adriana - Galaxy - Wind NCL - Allegra - Orchestra - Solstice - Brilliance - Solstice - Liberty & Magnifica - Magnifica & Préziosa - Liberty & Eclipse - Allure - Symphony - Spectrum - Pandaw II - Harmonie - Edge - World europa - Diadema
Bonjour,
Est ce que ça reste le même port pour chaque année ?
Parce que je débute ma croisière à marseille dans le Norwegian Epic et je ne sais toujours pas quel port prendre :(
le Norvegian Epic accoste au même endroit que les bateaux COSTA. Je l'ai vu la semaine dernière en accompagnant ma fille embarquer sur Costa. Il était encore là quand je suis revenue la chercher. Il fait une rotation toutes les semaines. Ce navire est géant vous ne pouvez pas le loupez😏
Pas que pour vs Bernadette car c'est trop tard, mais pour tous ceux qui vont ou viennent de Marseille en train pour leurs croisières. Ou bien sûr ceux qui sont en escale! Du terminal croisière à l'arrêt joliette une navette gratuite circule de 9h00 à 17h00 assurée par le port autonome, mais ne circule que les W.End. Comme par hasard aucune info de qui que ce soit sur ce service gratuit qui circule entièrement sur les routes de port. Cela facilite grandement les parcours gare St Charles/terminal croisières pour le prix d'un ticket de métro 1,50€. C'est autre chose que le taxi! En ces temps difficiles autant favoriser les transports en commun.
En avoir parlé c'est bien, en reparler c'est mieux. Il vaut toujours mieux deux fois qu'une!!! Pour ce qui est de l'opposition des taxi, c'est sur que c'est moins cher et plus économe et écolo. Vs verriez la fréquentation par les touristes en escale, ça fait chaud au cœur de voir qu'il y en a que la promiscuité n'effraie pas!
C'est par hasard en revenant de croisière msc que nous sommes "tombés" sur ces navettes. Il y avait une affluence certaine de croisiériste en escale, ce qui implique que c'est connu... Sf des français. La fréquence de 20' permet d'écluser du monde. Qui préfèrent peut être payer plein pot le taxi. A la question de savoir quand celle-ci roulait, le salarié du port a répondu que celle-ci ne circulait que le WE. Je ne peux vous en dire plus. Pour ce qui est d'avoir des renseignements par le port autonome; peut être par tel.
Croisières › France › Provence-Côte d'Azur · 14 replies
Nous avons un escale croisère avec le Carnival Vista le 30 juin de 9hrs am @ 6hrs pm. Quel est votre expérience: - Quel est la meileur route a faire du port…
Croisières › France › Provence-Côte d'Azur · 5 replies
Nous aurons une escale d'une journée à Marseille et j'aimerais avoir certaines infos/opinions..Coût taxi entre le port où les navires arrivent et le vieux…
Croisières › France › Provence-Côte d'Azur · 31 replies
J'ai besoin de votre opinion pour conseiller la «meilleure excursion» (pour un premier contact avec la France...) durant la brève escale suivante: Provence…
Quelqu’un a-t-il déjà fait escale à Le Verdon,? ça semble au milieu de nul part. Je ne désire pas aller à Bordeau car trop loin. Comment se rendre à Soulac sur…
Croisières › France › Provence-Côte d'Azur · 21 replies
Le 19 septembre prochain moi et ma mère nous arrivons à Marseille sur Crown Princess et j'aimerais savoir si le bateau sera loin du parc national des Calanques…
Hello,
We’re back from this cruise.
Boarding in Dunkirk: The doors opened around 12 PM. Since we were a bit early, I asked if my husband, who uses a walker, could wait inside instead of outside. I left him with the two suitcases and our two backpacks in the small hall while I parked the car in the reserved CFC parking lot for 10 € per day.
The shuttle that was supposed to take people from the parking lot to the model pavilion was supposed to arrive in 5 minutes, but after 15 minutes, nothing. After waiting 15 minutes, I saw a man walking and asked if I could follow him. In 15 minutes, we arrived, and still no sign of the shuttle—it must have passed us. Arrived at the model pavilion.
My husband had already checked in the suitcases with the help of a CFC staff member. The remaining formalities were completed quickly. We were on board by 12:15 PM. Headed to the buffet on deck 11 and waited in a lounge to access our cabin.
At 2 PM, we discovered our balcony cabin on deck 9 at the rear: spacious with a large balcony compared to MSC/COSTA.
Since we were at the rear, cabin 9202, there was always an issue with elevator number 4: "priority."
Elevator number 2 stops at deck 10... and elevator number 3 was often out of order, leaving only number 1 for those with mobility issues to reach the buffet, especially for people who struggle with stairs. Note: only one child on board and lots of "gray hair."
DAY 2: At sea. Lots of activities offered.
Day 3: GOTHENBURG (Sweden). Sunny, 19°C at 11 AM.
Excursion booked with CFC: Gothenburg and Haga for all.
Interesting visit with a great guide. The HAGA district, in our opinion, is full of cobblestones and nothing special, not suitable for people using a cane or wheelchair. Elevator number 3 was out of order again.
Day 4: Copenhagen. 15°C in the morning, showers in the afternoon.
We didn’t book an excursion since we’d already stopped here with CFC in 2025, and based on advice from this forum, we took the hop-on/hop-off bus right in front of the ship. I still went to see the Little Mermaid again.
No TV, but the elevator was fixed.
DAY 5: At sea. Still no TV.
DAY 6: GDANSK (Poland). 15°C, rain all day.
There’s a shuttle to get to the city center.
We took the excursion: Panorama of Gdansk.
The guide left us at the entrance of the city center for 45 minutes, telling us what to visit. Meet-up for the rest of the tour at 3 PM. The bus left at 3:15 PM to cover 10 km to see St. Mary’s Cathedral. We arrived at 4:16 PM... The guide said there are often traffic jams in that direction. We had 10 minutes on site before heading to see the lighthouse and the Westerplatte monument, where we also had 10 minutes.
Many of us wondered why we didn’t do the tour in the opposite direction since they knew there would be traffic...
I went to reception to complain about the organization. The staff member read me the program: we were supposed to start with the lighthouse, then go to the cathedral and stay for 30 minutes before heading to the center of Gdansk for a short guided walk with some free time to buy souvenirs, etc.
The guide did the complete opposite of what was planned and didn’t even give us a guided tour—just dropped us off in the city...
DAY 7: Bornholm Island (Denmark). 14°C, a few sunny spells.
We saw in the excursions that there was a walking tour of RØNNE. So, like many others, we explored on our own. There was a small orchestra welcoming us at the port and two people with city maps. We took the shuttle to leave the port—it ran every 15 minutes. The tourist office was next to the "shuttle bus." A pleasant visit at our own pace.
DAY 8: KIEL (Germany). 18–23°C, nice weather.
We took the "Kiel for all" excursion. Great guide and interesting visits.
The port is in the city, and in 10 minutes, we were in the city center by following a blue line on the ground from the port. Elevator 3 was stuck again... and the TV was back.
DAY 9: At sea. Elevator 3 works.
DAY 10: At sea. Elevator 3 is out of order again...
DAY 11: Disembarkation in Dunkirk.
Cabins had to be vacated by 7:30 AM. Buffet open until 9 AM.
Elevator number 1 was "reserved," leaving only number 2, which doesn’t go up to deck 11... a problem for people with mobility issues who had to cross the entire deck 11 and try to use one of the four working elevators at the front, which were crowded.
My opinion: Interesting stops.
The onboard staff were always welcoming, smiling, and mostly French-speaking.
Evening shows were better than in March/April 2025—better singers, dancers, and presenters, and the costumes were improved.
I liked the "magician" shows less.
There were three onboard lectures by a very cultured person, but they went off-topic and were too historical for my taste. I didn’t attend the other two; my husband went to the second but not the third.
For this cruise, there was a bridge theme, but we’re not players or interested.
We didn’t take a drink package on board—water, coffee, tea, and herbal teas were available.
We had a water leak in our cabin the night before disembarkation. We reported it, and after the technical staff came (with a translator who didn’t speak English), we were asked to leave the cabin for a while for repairs. We went to a lounge, and after 1.5 hours, I checked in at reception. The repair took longer than expected... we had to change cabins... not ideal the night before disembarkation. No balcony cabins were available, so we got an ocean-view cabin, 6075, with a bathtub (impossible for both of us to use). We packed our suitcases, took a shower in our cabin, and moved to the new one. Noise from chairs until 12:30 AM because the cabin was under a lounge, and constant ventilation noise in the hallway... sleep was hard to come by.
Disembarkation: Well organized. We were helped with transporting the two suitcases and bags to the waiting room while I took the shuttle to get the car.
Guylène
Bonjour à tous
Je pars en suite sur le pacifica en octobre et je n'arrive pas à avoir d3s précisions sur les avantages en suite hormis le resto élite le majordome la machine expresso
Qu'en est-il des petits déjeuners et repas servis gratuitement en cabine, du spa
Costa enlève de plus en plus les privilèges aux gold et apparemment aux suites aussi
Merci de vos reponses
hi,
I’m leaving Hamburg for Iceland at the end of July. The boat arrives in Reykjavik on Tuesday, August 4th at 8 AM, and I’d like to book a day trip like the Golden Circle or Secret Lagoon… The sites like GetYourGuide and others list departures at 8 AM. If you’ve used these sites with the MSC Preziosa, could you let me know how to go about it?
Thanks! 😉
allyMB007
hi there
Here’s the cruise schedule for 2026.
It’s a great way to get ideas and maybe even meet up with other members.
2 essential rules:
1) never "quote" the calendar when replying—this’ll avoid any confusion
2) follow the format below
DD/MM - username / SHIP IN CAPS / number of days / cruise title / departure port
DON’T FORGET THE SPACES between the / /
REMINDER Despite my requests, few people follow the requested format. Cruises that stray too far from it won’t be listed anymore—sorry!PLEASE respect the templates!
COPY AND PASTE THE FORMAT BELOW AND REPLACE WITH YOUR DETAILS IF YOU’RE STRUGGLING
DD/MM - username / SHIP IN CAPS / number of days / cruise title / departure port
DON’T FORGET THE SPACES between the / /
It takes time to fix mistakes, so THANKS TO EVERYONE for your help!
YOUR TURN 😉
NUMBER OF CRUISES 2026:
JANUARY
FEBRUARY
MARCH
APRIL
MAY
JUNE
JULY
AUGUST
SEPTEMBER
OCTOBER
NOVEMBER
DECEMBER
Hello everyone,
It’s with immense sadness that I learned this morning of the passing of our friend Nathalie (nadu). Many of us knew her through this forum, which she loved so much. She enjoyed reading your travel stories, joining discussions, sharing her cruise reviews, and offering valuable advice—always with kindness, gentleness, and discretion.
For me, Nathalie was so much more than just a cruise enthusiast. She was a friend, a deeply kind person who was always there to listen, despite the many health challenges she faced with tremendous courage. We corresponded regularly, and sometimes we had the chance to visit each other’s homes or attend the cruise show together with our respective husbands.
We shared a common dream: when we both retired, we had planned to finally go on a cruise together. Life had other plans, and that trip will forever remain a journey we never had the chance to take. That thought weighs heavily on my heart today.
I’ll remember her as a gentle, generous woman who was always ready to help others. Her presence on this forum will leave a huge void, just as her friendship has in my life.
I send my sincerest thoughts to her husband, her family, and all those who had the chance to know her.
Fair winds, Nathalie. I like to think you’re now sailing on an infinitely calm sea, under an eternally blue sky. You’ll remain in our thoughts and hearts every time we talk about cruises or set off on a new journey.
Rest in peace, Nathalie.
For those who’d like to send a message of comfort and sympathy to her husband, you can send me a PM, and I’ll pass it along.
THANK YOU
Hello everyone,
So happy to be back on this Forum!
We’re heading off on another cruise—our 7th—after a 5-year break...
We’ll be leaving from Venice on April 26th with stops in Kotor, Mykonos, Santorini, and Ancona.
Could you help me plan the stops by sharing tips, tricks, and advice?
For those who already know me, you know we prefer not to take the cruise line’s excursions but instead organize everything ourselves.
Thanks in advance to everyone, and looking forward to chatting with you all!
Hello,
We’re taking a cruise to Northern Europe with a stop in SOUTHAMPTON.
We’d like to visit the Stonehenge site.
Is it possible to get there on our own (my husband is a wheelchair user), since the MSC excursion to Salisbury is priced at 127 € per person?
There’s also a stop in Rotterdam, and it seems there’s a "miniature village to visit" nearby. Has anyone here been there, and if so, how did you get there?
Thanks so much for your tips. Mum49
If you're traveling on the Costa Diadema from October 17th to 28th, 2026 to Lisbon, we can meet up for a drink. Share our cruising experiences, an excursion, a table...
hi there, a group of friends and I are going on a cruise at the end of June with CFC in Norway. I’d love to get some info on the different stops we’ll be making. Most of them are one-day stops (from around 10 AM to 8 PM on average). Here are the stops: Andalsnes, Trondheim, Honningsvåg, Alta, Hellesylt, Sandane, Austefjorden.
Thanks in advance to anyone who can share what there is to see or do in these places.
When I get back, I’ll post what we did—it might help others who come after us.
Also, does anyone know if the boat sticks to the arrival time in Dunkirk for catching tickets to head back south? We’ll plan a buffer just in case.
Hi there, The day before boarding the Costa Favolosa for the Norwegian Fjords cruise departing from Hamburg, I'd like to book a hotel. Which one would be the most convenient location-wise relative to the port?
Thanks in advance for your reply.
I’m looking to get in touch with someone who’s been on an Arctic Cruise aboard the ship POLARFRONT, operated by the French company "LATITUDE BLANCHE", for some info.
Hi there, I was wondering if anyone has ever taken a cruise with this PO Cruise company.
Would love to hear your thoughts!
They’ve got some great itineraries for Norway.
Hello,
We’ll be sailing on the Renaissance with CFC to southern Norway from July 4 to 11, 2026, departing from Dunkirk (the cruise was booked through "Planète Croisière").
When entering some personal details or pre-selecting options on the CFC website, I’m wondering about the "optional" categories for drinks and WiFi.
I’m actually a bit surprised by these extra charges, as we weren’t used to them on other cruises (Australis in Patagonia; Hurtigruten’s Coastal Express in Norway and Alaska; Rivages du Monde in the Arctic or on the Douro River; a Nile river cruise in Egypt), where we sometimes had access to basic drinks at meals and free WiFi when near land.
Anyway, for those who’ve already taken a CFC cruise on the Renaissance, could you share some advice? Specifically about the most basic drink package, called "Fraîcheur" (238 € for two), which doesn’t seem to be described anywhere. The "Premium" package seems excessive (490 € for two for the week) for light drinkers.
As for WiFi, it’s 10 € per day per person. While I find that price acceptable for parking our car in Dunkirk, it feels overpriced here (especially since it was free on the Nordlys "Coastal Express" just 3 or 4 years ago).
So, I’d love to hear from experienced cruisers who’ve been on this ship!
Looking forward to seeing the excursion prices, which should be available soon! 😐
Hi there,
I’m considering a cruise on this ship in the recently introduced Yacht Club category.
Have any forum members tried it?
What are your thoughts? Positive or negative? Which cabins should we go for—or avoid?
We’re already familiar with the Yacht Clubs on the Splendida, Fantasia, Preziosa, and Divina series.
We weren’t as keen on the one on the Seashore—we found it too big.
Thanks in advance for your feedback!
Best,
Claudine
We're considering a new cruise soon and would like to try the Renaissance.
The uniqueness of the promenade cabins appeals to us, but could anyone give us some insights on the following points:
- Is the glass door sufficiently tinted to prevent outsiders from seeing into the cabin?
- Is the soundproofing good enough to block out conversations on the promenade deck?
Thanks in advance to anyone who can help!
My husband, our two teens, and I are going on a cruise on the COSTA Esmeralda at the beginning of July. We’re thinking of exploring the ports on our own. Do any of you have recent experiences or tips to share? Are there shuttles between the port and the city center? Are they free? Looking forward to hearing from you.
As promised, here’s my review of the cruise I took from the 5th to the 19th on the MSC Virtuosa.
As you know, I had initially booked a cruise with Mein Schiff departing from Dubai (from Dubai to Cape Town). It was a 22-day cruise. Due to the issues in the Persian Gulf, my cruise was canceled by Mein Schiff.
So, we started looking for a Plan B because we really wanted to go. Especially my wife, who had just had a minor procedure and needed some rest. Since she had already taken time off, she was determined to travel. However, we were looking for an affordable Plan B since we weren’t sure when Mein Schiff or the airline would reimburse us.
While browsing online, I found a 15-day cruise departing from Pointe-à-Pitre (including flights, transfers, the cruise, and drinks) for a price of 1,200 € in a Fantastica balcony cabin. We thought, *Why not?*
I should mention that I’m not usually a big fan of MSC. My last experience with them was post-Covid (I took two cruises, one in 2021 and another in 2022), and it was honestly a disaster. We didn’t want to repeat that, but after talking to Catherine, who told me she was very happy with a short Christmas cruise, we decided to give it a try.
I have to say, I was left speechless. Honestly, the cruise was absolutely perfect. There’s nothing to complain about (or just a few minor details). In terms of service and food, I felt like I was on a premium cruise line. I’d even say MSC has nothing to envy from some of those companies. While premium lines like Holland, Celebrity, and Royal are cutting back on services, I think MSC has made huge improvements. Seriously, I wasn’t expecting this at all. You’ll see what I mean as we chat more.
I won’t do a full review like I usually do because there weren’t many stops:
1. We boarded in Pointe-à-Pitre
2. We stopped in Saint-Martin
3. Then it was a direct crossing to the Azores...
This cruise was really about relaxing, even if it’s not the kind of trip we usually take.
First off, I’m not a big fan of "flight and cruise" packages. I asked if we could leave two days early, but they said it wasn’t possible. We had to take the flight, then the bus, and board the ship directly.
It’s not really my thing, but given the price we paid and since we really wanted to relax, we thought, *Why not?*
Here’s the itinerary:
Boarding in Pointe-à-Pitre
Saint-Martin
Five days at sea
The Azores
Four days at sea
Hamburg
One day at sea
Le Havre
But as I mentioned, it wasn’t about the itinerary. It was really about taking a break and unwinding. Honestly, I came back thrilled.
We’re stopping over in Rovinj this coming May, and since we’ve already visited the main sights (port, church, etc.), is there a walk we can do on our own—no boat needed—that would fill a morning?
Thanks to anyone who knows the area…
My wife and I are going on a cruise on the MS Vesteralen on August 4th. The ship stays close to the coast to deliver mail and packages. My wife is a musician and is sensitive to the movement of the boat. Which deck and cabin should we choose?
Hi there,
So, I booked this cruise...
I know CFC gets a lot of criticism—
- And that it’s not really like the ships I usually take.
But the destination really interested me...
So, I’m giving it a try...
I’m going in with an open mind, thinking I got a good deal, so I’m not expecting the same experience as when I travel with Yacht Club or The Haven.
We’ll see... soon!
hi, we’re going on a cruise with MSC Virtuosa in the Caribbean. Has anyone done this cruise before and could give us some tips for excursions on the different islands? Thanks for your help
😉Hi there,
A few months ago, CFC put the EN VOGUE experience on sale, departing from Dunkirk.
I booked this package to test the boat and onboard services for myself.
I’d read a lot of reviews mentioning numerous issues on board, so I wanted to see for myself what it was really like…
Okay, I’ll stop rambling…
The package included boarding at 6 PM on Friday, dinner, a show, an overnight stay, and breakfast.
We chose an interior cabin for this experience—since the boat wasn’t leaving the dock, we didn’t see the point in paying more… All in all, it cost 130 € per person.
My mom joined us; she got the same cabin for 130 € with no single occupancy supplement.
We’d checked in online to board faster.
We took the train to DUNKIRK, then a taxi to the shuttle pavilion—7 € for the ride.
When we arrived at the pavilion, we were told to wait because there was a connection issue with check-in. Great start…
After about ten minutes, we were finally allowed to proceed.
At the counter, they said they didn’t have our cabin cards and no record of our check-in… Very odd.
With no solution, they put us on the bus and said we’d sort it out at reception. Perfect.
We went through security, and they confiscated our water bottles—never seen that before! Then they said my mom had a corkscrew in her bag, so they searched it… but there was no corkscrew. Total amateur hour… They eventually dropped it.
We got on the bus for a ten-minute ride…
We boarded the ship with a crew member and headed to reception.
Turns out, we weren’t the only ones in this situation.
The nightmare began… Only two staff members were handling all the issues, and everything seemed complicated.
They told my mom her cabin had been given to someone else 😲.
That was the last straw…
It took forever—they had to redo the entire check-in.
Finally, they told my mom her cabin was good to go; they’d mixed her up with someone else… After a solid half-hour, we could finally head to our cabin.
I’m determined to test everything: the pool, jacuzzi, show, restaurant, spa, etc…
TO BE CONTINUED
Hi,
We received a promotion from our CFC agency offering cruises at up to 40-100% off, and among other details: CFC organizes parking for departures from Dunkirk.
"Unattended parking located about 12 minutes away, fenced off with barriers, at a rate of 10 € per day. Drop off passengers and luggage at the Model Pavilion, and a CFC shuttle will take you from the parking lot to the Model Pavilion every 15-20 minutes. Same for disembarkation. You can book through your agency or on their website. No refunds if the booking is canceled; payment is due at reservation."
Have a great day,
Guylène
PS: Personally, we’d rather keep our vehicle in a free, supervised parking lot and take a taxi to the Model Pavilion.