Location de voiture à Marrakech: caution?
by Mielt
This discussion is in French, the community’s main language.
Original post
Bonjour à tous,
J'ai loué une voiture via internet pour mon arrivée à Marrakech en Septembre.
J'ai payé 45€ VIA paypal pour la réservation
Le loueur me propose une assurance "tout risque" (vol, incendie, personnes transportées etc... la totale) moyennant 80€ de franchise.
Il est convenu qu'à mon arrivée à l'aéroport, pour la prise en charge de la voiture, je dois payer le solde de la location + la franchise (qu'il est censé me rendre au retour si tout est ok)
Je compte payer tout ça en espèces.
Voici ma question : va t-il me demander en plus une empreinte de carte de paiement pour une caution?
Pour moi, il n'est pas nécessaire puisqu'il est assuré tout risque, si il arrive quoique se soit à la voiture et que je suis en tort, moi ça me côutera 80€ de franchise et lui sera remboursé pour les réparations, (en plus je n'aime pas trop laisser trainer mon N° de CB)
Je luis ai déjà posé la question par email mais pas de réponse.
Merci pour vos conseils
Bonsoir
Qui est le loueur ? As-tu lu le contrat ? Pourquoi veux-tu qu'il te demande une caution ? Si l'assurance est tout risque, il n'a pas de raison de le faire... Tu peux aussi laisser un chèque. Tout le monde n'a pas de carte bleue...
Qui est le loueur ? As-tu lu le contrat ? Pourquoi veux-tu qu'il te demande une caution ? Si l'assurance est tout risque, il n'a pas de raison de le faire... Tu peux aussi laisser un chèque. Tout le monde n'a pas de carte bleue...
Mes photos sur Flickr:
https://www.flickr.com/photos/153304262@N05/albums
"Le Temps nous égare. Le Temps nous étreint. Le Temps nous est gare. Le Temps nous est train".
Nous avons loué avec CONCORDE CAR, pas de caution pas de franchise donc pas d'empreinte de carte bleue la location un peu plus onéreuse qu'avec MEDLOC et RENT CAR mais pas de franchise dans le cas d'accident engageant votre responsabilité, pour les autres demandez des devis les franchises varient de 5 à 10 pourcent
Il faut négocier surtout si vous partez en morte saison
Les pneus ne sont jamais couverts
A votre disposition pour plus de renseignements
Il faut négocier surtout si vous partez en morte saison
Les pneus ne sont jamais couverts
A votre disposition pour plus de renseignements
Nous avons loué avec CONCORDE CAR, pas de caution pas de franchise donc pas d'empreinte de carte bleue la location un peu plus onéreuse qu'avec MEDLOC et RENT CAR mais pas de franchise dans le cas d'accident engageant votre responsabilité, pour les autres demandez des devis les franchises varient de 5 à 10 pourcent
Il faut négocier surtout si vous partez en morte saison
Les pneus ne sont jamais couverts
A votre disposition pour plus de renseignements
Bonjour avec condorde car pas d empreinte de carte bancaire, mais la franchise exciste reelement regarder le petit asterix, de plus concorde vous demande d etre responsable en conduite et en stationnement, que l etat du vehicule doit etre le meme qu au depart, et beaucoup plus cher que les autres locataire, y a anguille sous roche avec concorde car, faites tres attention a ce genre de location, et bien lire le contrat avant de signée quoi que se soit.
Il faut négocier surtout si vous partez en morte saison
Les pneus ne sont jamais couverts
A votre disposition pour plus de renseignements
Bonjour avec condorde car pas d empreinte de carte bancaire, mais la franchise exciste reelement regarder le petit asterix, de plus concorde vous demande d etre responsable en conduite et en stationnement, que l etat du vehicule doit etre le meme qu au depart, et beaucoup plus cher que les autres locataire, y a anguille sous roche avec concorde car, faites tres attention a ce genre de location, et bien lire le contrat avant de signée quoi que se soit.
J'avoue que nous n'avons pas fait lecture attentive du contrat, lorsque nous avons restitué le véhicule il n'a été fait aucun contrôle
Etre responsable de sa conduite et de son stationnement me semble être un minimum, car contre ils sont plus cher que Medloc mais moins que rentcar
Notre expérience avec eux a été sana souci, mais nous n'avons pas rencontré de souci non plus
Votre meilleure solution ?
Etre responsable de sa conduite et de son stationnement me semble être un minimum, car contre ils sont plus cher que Medloc mais moins que rentcar
Notre expérience avec eux a été sana souci, mais nous n'avons pas rencontré de souci non plus
Votre meilleure solution ?
Bonjour
et bien tant mieux que tout s es bien passée, car s il y avais eu un accrochage
concorde car vous aurez fait payé, les reparation, bien content pour vous, mais
quand on prend une location c est surtout pour sortir de marrakech, car conduire
autour de la medina c est impossible, entre les voitures les camions les caleches les
mobylettes, la population de marrakech, et les aanes c est invivable de conduire en
toute securitées, bref moi j ai reserver avec medloc, a 22 euros par jour et 300 euros
de franchise en cas d accident responsable, je vous en dirais plus, quand j aurais essayer
cette agence medloc.
bonne soirée
Bonjour à tous,
J'ai loué une voiture via internet pour mon arrivée à Marrakech en Septembre.
J'ai payé 45€ VIA paypal pour la réservation
Le loueur me propose une assurance "tout risque" (vol, incendie, personnes transportées etc... la totale) moyennant 80€ de franchise.
Il est convenu qu'à mon arrivée à l'aéroport, pour la prise en charge de la voiture, je dois payer le solde de la location + la franchise (qu'il est censé me rendre au retour si tout est ok)
Je compte payer tout ça en espèces.
Voici ma question : va t-il me demander en plus une empreinte de carte de paiement pour une caution?
Pour moi, il n'est pas nécessaire puisqu'il est assuré tout risque, si il arrive quoique se soit à la voiture et que je suis en tort, moi ça me côutera 80€ de franchise et lui sera remboursé pour les réparations, (en plus je n'aime pas trop laisser trainer mon N° de CB)
Je luis ai déjà posé la question par email mais pas de réponse.
Merci pour vos conseils
Depuis, je suis rentré et voici les réponses à ma question :
Un employé de l'agence SAMICAR nous attendait donc à notre arrivée à l'aéroport il nous à demandé les permis de conduire pour les enregistrer J'ai payé le solde de la loc en espèces et il à pris une empreinte de ma carte pour "la caution". Nous avons fait la check liste de la voiture et sommes partis.
Au retour, à l'agence, comme il n'y avait eu aucun problème, il m'a rendu l'empreinte de ma carte, et c'est tout.
Cette empreinte de carte pour "la caution", servirait à payer la franchise de 80€ si il y avait eu un incident, mais peut être BEAUCOUP +, comme ils avaient le N°...
En tout cas tout c'est bien passé avec SAMICAR et ils sont très sympas!
Depuis, je suis rentré et voici les réponses à ma question :
Un employé de l'agence SAMICAR nous attendait donc à notre arrivée à l'aéroport il nous à demandé les permis de conduire pour les enregistrer J'ai payé le solde de la loc en espèces et il à pris une empreinte de ma carte pour "la caution". Nous avons fait la check liste de la voiture et sommes partis.
Au retour, à l'agence, comme il n'y avait eu aucun problème, il m'a rendu l'empreinte de ma carte, et c'est tout.
Cette empreinte de carte pour "la caution", servirait à payer la franchise de 80€ si il y avait eu un incident, mais peut être BEAUCOUP +, comme ils avaient le N°...
En tout cas tout c'est bien passé avec SAMICAR et ils sont très sympas!
Bonjour
tout d abord, merci de rapporter ton experience suite a ta location de voiture
avant de partir on se prend un peut trop la tete pour rien, cela reste que des
vacances, et tout s es bien derouler, par contre quand on prend un vehicule
de location c est pour sortir de marrakech, et faire ses balades soit meme en
toute liberté, oui la caution exciste, chez tout les loueurs, et l empreinte
bancaire aussi, si on ne ramene pas le vehicule, ou si on ne ramene pas
un constat apres accrochage, les routes au maroc se sont ammeliorée
mais la conduite reste un enfer, surtout en ville, comment cela s es passé
pour toi? merci et a bientot.
Bonjour Rarachi,
Effectivement, avant le voyage on se fait son film, mais en réalité, une fois sur place, les choses sont toujours un peu différentes. Concernant les cautions, sous forme d'empreinte de carte de paiement, maintenant je trouve cela plutôt normal : ils nous confient une voiture et ne savent jamais comment ils vont la retrouver. c'est comme une garantie en plus des assurances. A leur place, je ferai la même chose. D'ailleurs, c'est la même chose dans certains hôtels, au cas ou tu repartes avec la télé, un peignoir ou sans payer...
Concernant notre périple en voiture, nous avons fait plus de 1100 km en 1 semaine avec une petite KIA de base. Notre route : Marrakech/Tarroudante par le col du Tizi nTest Tarroudante/Ait Ben Haddou Ait Ben Hadou/Marrakech par le col du Tizi nTichka Marrakech/Essaouira Essaouira/Marrakech
Il n'y a eu heureusement aucun problème, malgré la descente sur Tarroudante par Tizi nTest qui est vraiment impressionnante et que je ne referai pas facilement. Mise à part cette route très limite, celles que nous avons empruntées au Maroc sont vraiment plus dangereuses qu'en France. Il faut gérer une circulation plus anarchique et surtout les nids de poules un peu partout, même sur les "nationales" ou si vous arrivez à 80km/h sur un trou, vous pouvez vraiment exploser votre direction; le mieux : suivre quelqu'un et voir quand il freine. En revanche, l'autoroute Marrakech/Chichaoua puis la 4 voies j'usqu'à Essaouira, sont un vrais bonheur.
Effectivement, avant le voyage on se fait son film, mais en réalité, une fois sur place, les choses sont toujours un peu différentes. Concernant les cautions, sous forme d'empreinte de carte de paiement, maintenant je trouve cela plutôt normal : ils nous confient une voiture et ne savent jamais comment ils vont la retrouver. c'est comme une garantie en plus des assurances. A leur place, je ferai la même chose. D'ailleurs, c'est la même chose dans certains hôtels, au cas ou tu repartes avec la télé, un peignoir ou sans payer...
Concernant notre périple en voiture, nous avons fait plus de 1100 km en 1 semaine avec une petite KIA de base. Notre route : Marrakech/Tarroudante par le col du Tizi nTest Tarroudante/Ait Ben Haddou Ait Ben Hadou/Marrakech par le col du Tizi nTichka Marrakech/Essaouira Essaouira/Marrakech
Il n'y a eu heureusement aucun problème, malgré la descente sur Tarroudante par Tizi nTest qui est vraiment impressionnante et que je ne referai pas facilement. Mise à part cette route très limite, celles que nous avons empruntées au Maroc sont vraiment plus dangereuses qu'en France. Il faut gérer une circulation plus anarchique et surtout les nids de poules un peu partout, même sur les "nationales" ou si vous arrivez à 80km/h sur un trou, vous pouvez vraiment exploser votre direction; le mieux : suivre quelqu'un et voir quand il freine. En revanche, l'autoroute Marrakech/Chichaoua puis la 4 voies j'usqu'à Essaouira, sont un vrais bonheur.
bonjour
et merci pour ce compte rendus bien complet, oui en location il y a toujours l empreinte carte bancaire
on ne sais jamais si quelqu un passe la frontiere avec le vehicule, c est une garantie pour le loueur
oui le col de Tizi nTest et celui de Tizi nTichka sont tres dangereux, d ailleurs il y a eu un car qui est
tomber dans le col de Tizi nTichka il y a de sa 15 jours, il faut etre tres prudent et ne jamais suivre
les malades de la route, oui aussi les routes ne sont pas si terrible que ca a part l autoroute, a
marrakech c est vrai c est l anarchie et c est le premier qui arrive qui passe, merci a toi pour tout
ces infos, a bientot.
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Trip Proposal Summary: From May 13 (morning arrival) to May 26 (morning departure) Arrival and departure: Essaouira Day 1 (May 13): Arrival in Essaouira – Settling in / Exploring / Rest Day 2 (May 14): Essaouira – Water activities Day 3 (May 15): Essaouira to Tafraoute (~5h30) – route via Agadir – arrival and first exploration; Question: Is a detour to Taroudant worth considering? Day 4 (May 16): Tafraoute – Hike in the granite rocks – wild bivouac Day 5 (May 17): Tafraoute – Aït Mansour gorges – oasis – night in a hostel Day 6 (May 18): Tafraoute → Foum Zguid (~5h) – transition route – simple overnight or bivouac Day 7 (May 19): Foum Zguid → Zagora (~3h) – Draa Valley – desert prep Day 8 (May 20): Zagora → M'Hamid El Ghizlane → Erg Chigaga – departure with 4x4 guide – entering the dunes – bivouac Day 9 (May 21): Erg Chigaga – full desert day – walking, exploring – bivouac Day 10 (May 22): Desert → Ouarzazate (~5–6h) – leaving the desert – rest Day 11 (May 23): Aït Benhaddou – early visit – short hike – overnight stay Day 12 (May 24): Aït Benhaddou → Telouet – route toward the Atlas – start of trek – bivouac Day 13 (May 25): Atlas → Essaouira (~5–6h) – end of trek – return to Essaouira (overnight) Day 14 (May 26): Essaouira – free time + return flight
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I’m finalizing the loop I’d like to do in May over 13 days, starting and ending in Essaouira.
We’re planning to rent a vehicle and are pretty active—we’re not really into crowds (that’s why I’ve decided to skip Marrakech).
Here’s my proposed itinerary:
Trip Proposal Summary: From May 13 (morning arrival) to May 26 (morning departure) Arrival and departure: Essaouira Day 1 (May 13): Arrival in Essaouira – Settling in / Exploring / Rest Day 2 (May 14): Essaouira – Water activities Day 3 (May 15): Essaouira to Tafraoute (~5h30) – route via Agadir – arrival and first exploration; Question: Is a detour to Taroudant worth considering? Day 4 (May 16): Tafraoute – Hike in the granite rocks – wild bivouac Day 5 (May 17): Tafraoute – Aït Mansour gorges – oasis – night in a hostel Day 6 (May 18): Tafraoute → Foum Zguid (~5h) – transition route – simple overnight or bivouac Day 7 (May 19): Foum Zguid → Zagora (~3h) – Draa Valley – desert prep Day 8 (May 20): Zagora → M'Hamid El Ghizlane → Erg Chigaga – departure with 4x4 guide – entering the dunes – bivouac Day 9 (May 21): Erg Chigaga – full desert day – walking, exploring – bivouac Day 10 (May 22): Desert → Ouarzazate (~5–6h) – leaving the desert – rest Day 11 (May 23): Aït Benhaddou – early visit – short hike – overnight stay Day 12 (May 24): Aït Benhaddou → Telouet – route toward the Atlas – start of trek – bivouac Day 13 (May 25): Atlas → Essaouira (~5–6h) – end of trek – return to Essaouira (overnight) Day 14 (May 26): Essaouira – free time + return flight
What do you think?
I aimed for an excursion to the Chigaga desert from M’Hamid because it seems less touristy and allows for a more compact loop. Is that a good idea? Is the drive to M’Hamid maybe too tedious?
Open to your great tips if there’s room for optimization!
All ears! :)
Thanks in advance and have a great day!
Clément
A lot of people find it important to stick to their budget when traveling—not to skimp, but to visit as many places as possible since traveling is their hobby.
In this post, I want to share some tips for those coming to Morocco who want their trip to be budget-friendly.
1. Prebook everything: hotels or riads, car rentals, or tours. If you book these in advance, it’ll make your life easier. You won’t have to deal with hagglers or people trying to overcharge you for services that are available online for free. Use platforms like Booking, Expedia, carsrental.ma, Airbnb, and other booking services to get this done properly.
2. Exchange your money to Moroccan dirhams as soon as you land. 1 € is always a little over 10 dirhams, but many people get charged as if it were exactly 10 dirhams per euro.
3. When visiting an old site or the old medina, avoid talking to vendors and shop owners—they’re really good at getting your attention and making you overpay for things.
4. Ask your tour guide to buy things for you. Yes, they do get a commission, but you’ll probably pay way more if you buy something yourself that they can get cheaply.
5. Walk everywhere. You don’t need a taxi for every little trip. Pick a good location and walk—most Moroccan cities are safe during normal hours.
6. Buy your food, drinks, etc., from supermarkets at normal prices. They can’t overcharge you since they scan every product.
I think that’s it for now.
Take care
In this post, I want to share some tips for those coming to Morocco who want their trip to be budget-friendly.
1. Prebook everything: hotels or riads, car rentals, or tours. If you book these in advance, it’ll make your life easier. You won’t have to deal with hagglers or people trying to overcharge you for services that are available online for free. Use platforms like Booking, Expedia, carsrental.ma, Airbnb, and other booking services to get this done properly.
2. Exchange your money to Moroccan dirhams as soon as you land. 1 € is always a little over 10 dirhams, but many people get charged as if it were exactly 10 dirhams per euro.
3. When visiting an old site or the old medina, avoid talking to vendors and shop owners—they’re really good at getting your attention and making you overpay for things.
4. Ask your tour guide to buy things for you. Yes, they do get a commission, but you’ll probably pay way more if you buy something yourself that they can get cheaply.
5. Walk everywhere. You don’t need a taxi for every little trip. Pick a good location and walk—most Moroccan cities are safe during normal hours.
6. Buy your food, drinks, etc., from supermarkets at normal prices. They can’t overcharge you since they scan every product.
I think that’s it for now.
Take care
Hi everyone! 😊
We’re traveling as a family to Marrakech from April 19 to 24, and there’ll be 15 of us (all ages), staying in the Targa neighborhood (El Idrissi Street).
I’d love your advice on a few things! 🙏
🚗 Vehicle rental
We’re thinking of renting 3 cars. We’ve seen really low prices online, but often without insurance.
👉 Do you have any reliable contacts or personal experiences to share?
👉 Would you recommend getting specific “tourist” insurance?
🏛️ Visits – Bahia Palace & Saadian Tombs
We’d like to visit the Bahia Palace and the Saadian Tombs, but:
We can’t find single tickets online We only see guided tours with fixed times (like 9:30 AM / 4-hour tours)
👉 Do you know if it’s possible to book without a guide? 👉 Or do we have to buy tickets on-site? (We’re a little worried about crowds and lines, especially with older folks in the group.) 🍽️ Restaurants / meals We’ve spotted the Grand Bazaar Marrakech for a meal. 👉 Any thoughts? 👉 Could you recommend other restaurants in the same budget? (We’re a big group, so it needs to stay reasonable.) For lunch/snacks, we’ve seen:
Snack Toubkal Goûter Saveur
👉 If anyone’s been, I’d love your feedback! 😊 🛒 Practical info – Targa neighborhood We’ll be in Targa (El Idrissi Street). 👉 Are there shops nearby for quick groceries (breakfast, water, etc.)?
If you’ve got any great tips, contacts, or little tricks, I’d love to hear them! 😍 Thanks so much for your help! 💖
We can’t find single tickets online We only see guided tours with fixed times (like 9:30 AM / 4-hour tours)
👉 Do you know if it’s possible to book without a guide? 👉 Or do we have to buy tickets on-site? (We’re a little worried about crowds and lines, especially with older folks in the group.) 🍽️ Restaurants / meals We’ve spotted the Grand Bazaar Marrakech for a meal. 👉 Any thoughts? 👉 Could you recommend other restaurants in the same budget? (We’re a big group, so it needs to stay reasonable.) For lunch/snacks, we’ve seen:
Snack Toubkal Goûter Saveur
👉 If anyone’s been, I’d love your feedback! 😊 🛒 Practical info – Targa neighborhood We’ll be in Targa (El Idrissi Street). 👉 Are there shops nearby for quick groceries (breakfast, water, etc.)?
If you’ve got any great tips, contacts, or little tricks, I’d love to hear them! 😍 Thanks so much for your help! 💖
As-salamu alaykum!
We’re heading to Morocco as a family from April 22 to May 8. It’s a bit short to explore such a beautiful and vast country, but school and work commitments, you know how it is... My partner is a musician and absolutely loves Gnawa music. Unfortunately, we won’t have time to visit Essaouira, as we’re heading south toward the Valley of the Roses...
Do you know of any places around Marrakech, Ouarzazate, or Kelaat M’Gouna where we might have the chance to meet Gnawa musicians? We’ll also be staying a few days in Aït Benhaddou and Skoura during our trip toward the Dadès Valley. If you have any good spots to buy a guembri along the way, I’d love to hear about them too! :)
Thanks in advance for your tips!
Mathieu
We’re heading to Morocco as a family from April 22 to May 8. It’s a bit short to explore such a beautiful and vast country, but school and work commitments, you know how it is... My partner is a musician and absolutely loves Gnawa music. Unfortunately, we won’t have time to visit Essaouira, as we’re heading south toward the Valley of the Roses...
Do you know of any places around Marrakech, Ouarzazate, or Kelaat M’Gouna where we might have the chance to meet Gnawa musicians? We’ll also be staying a few days in Aït Benhaddou and Skoura during our trip toward the Dadès Valley. If you have any good spots to buy a guembri along the way, I’d love to hear about them too! :)
Thanks in advance for your tips!
Mathieu
Mid-May: arriving alone (so, a "petit taxi"?) at Marrakech airport around 4:30 PM,
is it advisable to take a taxi at the airport (cost?) or is it wiser to book one through the hotel before departure (which would cost me 20 €)?
I think I’ve seen lower fares elsewhere (12 €?).
Destination: Riad Sijane near Djemaa El Fna square. Thanks!
hi there
we’re heading to Hammamet in a few months
what would you recommend visiting for a week?
best regards
Hi there,
I’m planning my next trip outside Europe for next year, but unfortunately, I don’t have a choice with the dates—it’s late June to early July. Last year, I went to Japan for three weeks, and it was constantly 36-37°C with over 90% humidity. It wasn’t easy, but it wasn’t impossible either.
For Egypt, I know it’s a period to avoid if possible, but I’m thinking that by the sea, it might be manageable. Otherwise, I’ll consider another destination.
Day 1: Arrival in Hurghada in the evening Day 2, 3, 4: Hurghada Day 5: Hurghada, then drive to Luxor in the early afternoon Day 6: Luxor Day 7: Luxor, then drive back to Hurghada in the late afternoon Day 8, 9, 10, 11: Hurghada Day 12: Return flight
For the Hurghada trip, either rent a car or—easier—a private car/van. Is it worth adding an extra day in Luxor?
During the stay, we’re planning activities like camel rides, quad biking, jeep tours, snorkeling, and jet skiing.
Thanks for your replies
I’m planning my next trip outside Europe for next year, but unfortunately, I don’t have a choice with the dates—it’s late June to early July. Last year, I went to Japan for three weeks, and it was constantly 36-37°C with over 90% humidity. It wasn’t easy, but it wasn’t impossible either.
For Egypt, I know it’s a period to avoid if possible, but I’m thinking that by the sea, it might be manageable. Otherwise, I’ll consider another destination.
Day 1: Arrival in Hurghada in the evening Day 2, 3, 4: Hurghada Day 5: Hurghada, then drive to Luxor in the early afternoon Day 6: Luxor Day 7: Luxor, then drive back to Hurghada in the late afternoon Day 8, 9, 10, 11: Hurghada Day 12: Return flight
For the Hurghada trip, either rent a car or—easier—a private car/van. Is it worth adding an extra day in Luxor?
During the stay, we’re planning activities like camel rides, quad biking, jeep tours, snorkeling, and jet skiing.
Thanks for your replies
Hi there,
We’re planning a trip to Morocco in September-October in our Fiat camper van, which isn’t a 4x4 but has already handled quite a bit of rough travel. While reading up on southern Morocco, we’ve been drawn to the Aguinane oasis but I’m having trouble locating it on the map. Is it possible to get there without a 4x4?
Thanks for your help
Hi,
Does anyone know the address of a rose flower distillery in the Valley of Roses / Kelaa M'Gouna? A traditional distillery, not just the tourist shop.
Thanks a bunch!
Nicolas :-)
Does anyone know the address of a rose flower distillery in the Valley of Roses / Kelaa M'Gouna? A traditional distillery, not just the tourist shop.
Thanks a bunch!
Nicolas :-)






