Moscou: Transit avec Aéroflot?
by Frenchtouch
This discussion is in French, the community’s main language.
Original post
Comment se passe les transferts/escales à Moscou ?
Pour avoir été à Moscou 3 fois, c'est souvent au coup de chance! Mais n'espère pas passer la douane en 10 minutes comme c'est le cas lors d'une grosse affluence à Paris... C'est souvent 45minutes/1heure, voire une fois 2h30 d'attente, en fonction des arrivées des autres vols...Et tune pourra pas faire plus vite, car si tu parles pas leur langue t'es foutu, et en plus ils veulent rien savoir... Pour les transferts, je sais pas, mais c'est risqué si t'as pas trop de temps! renseignes-toi auprès de la compagnie avec laquelle tu voles... Moi, c'était Air France et une fois Aéroflot!
Voyager, c'est ma devise...
Salut !
Je vais te conter mon experience du ' transit ' chez aeroflot. C etait pour le vol Paris - Moscou - Tokyo l anne derniere. A l allee j ai attendu en 1h30 et au retour presque 3h00!!!
En plus la galerie marchande est petite et si tu ne cherche pas a acheter de la vodka tu en auras vite fait le tour...
Bref, rien de bien palpitant mais on y survit.
Bon voyage
Je vais te conter mon experience du ' transit ' chez aeroflot. C etait pour le vol Paris - Moscou - Tokyo l anne derniere. A l allee j ai attendu en 1h30 et au retour presque 3h00!!!
En plus la galerie marchande est petite et si tu ne cherche pas a acheter de la vodka tu en auras vite fait le tour...
Bref, rien de bien palpitant mais on y survit.
Bon voyage
Durant le transit avec Aeroflot (Paris-Moscou-Incheon), pour passer du hall des arrivés au hall des départ, c'est compliqué ou long ?
Les bagages en soute sont-ils réacheminé directement vers le second vol sans avoir a les porter? Y'a-t-il des corridors ou faut il passer par la douane ?
J'aurais bien voulu acheter quelques objets typiquement russes (en particulier de la nourriture russe : biscuits ou autres) mais si il n'y a rien d'autre que la Vodka 🤪
Merci
Les bagages en soute sont-ils réacheminé directement vers le second vol sans avoir a les porter? Y'a-t-il des corridors ou faut il passer par la douane ?
J'aurais bien voulu acheter quelques objets typiquement russes (en particulier de la nourriture russe : biscuits ou autres) mais si il n'y a rien d'autre que la Vodka 🤪
Merci
Si tu voles sur Aéroflot, tu n'as pas besoin de visa de transit car il se peut que tu arrives à SVO2 (Sheremetievo 2) et que tu quittes pas SVO1 (Sheremetievo 1) ou un autre terminal
Dans ce cas, Aeroflot s'occupe de te faire transiter entre les deux terminaux.
A l'aller, tu vas pouvoir contempler les couloirs du terminal mais au retour, prends (si tu passes par SVO1) de l'eau et à bouffer car le temps que l'on vérifie passeport et que l'on te fournisses le boarding pass du vol retour, tu peux attendre d'une heure à cinq heures selon l'humeur, le bon vouloir et l'organisation russe...
J'ai transité près de 50 heures en deux voyages avec Aeroflot, je sais de quoi je parle...
Pour le reste, RAS
Bon voyage
Michel
Dans ce cas, Aeroflot s'occupe de te faire transiter entre les deux terminaux.
A l'aller, tu vas pouvoir contempler les couloirs du terminal mais au retour, prends (si tu passes par SVO1) de l'eau et à bouffer car le temps que l'on vérifie passeport et que l'on te fournisses le boarding pass du vol retour, tu peux attendre d'une heure à cinq heures selon l'humeur, le bon vouloir et l'organisation russe...
J'ai transité près de 50 heures en deux voyages avec Aeroflot, je sais de quoi je parle...
Pour le reste, RAS
Bon voyage
Michel
bonjour à tous!
je viens de lire vos messages, et je me suis posé les même questions!
donc pour mon cas, jarrive à Sheremetyevo2 avec aeroflot ( Vol assuré par une autre compagnie aérienne) et je dois changé d'avion (pour le même terminal) le tout en 55min (d'aprés mon billet) donc comment vais je devoir faire?
je vais passé directement dans l'autre avion .... ? (je fait Paris - moscou - tokyo et je ne souhaite pas quitter l'aeroport de moscou durant l'escale)
donc voila, je pense que vous appelé 'transit' une escale ou un truc dans le genre, donc svp aidé moi!!
PS: pas besoin de visa pour l'escale??
PS: pas besoin de visa pour l'escale??
Soit à Paris, tu reçois les deux boarding-pass pour le vol Paris-Moscou et Moscou-Tokyo et dans ce cas une fois arrivé à SVO2, après le contrôle, tu te diriges vers la porte d'embarquement pour le vol de Tokyo.
Deuxième cas de figure, tu reçois le boarding-pass à ton arrivée à Moscou, puis te dirige vers la bonne porte.
Reste cool, c'est simple comme une lettre à la poste (russe...)
Bon voyage
Michel
Je vais à Astana au Kazakhstan, par moscou avec vivacances, mais l'aller et le retour se font avec aéroflot à Moscou . suite aux renseignements du consulat tusse à Paris, celui m'a dit que comme je changer d'aéroport terminal 2 pour 1 je devais prendre un visa de transit russie double entrée, ce que j'ai fais, mais comme cela presse je pars le 05/09/2005.
cela m'à couté150 euros, pour 6 heures a l'aller et 2h30 au retour.
vous dites qu'il n'en faut pas, j'aimerais savoir la source de ce renseignement, car je veux refaire le voyage l'année prochaine et je suis retraité employé de la sncf donc pas crésus.
vos renseignement m'aiderais beaucoup et de plus j'ai peur de ne pas avoir assez de temps pour changer d'aéroport .
c'est vraiement la galére .
MERCI D'AVANCE
MERCI D'AVANCE
Si tu ne restes pas plus de 24 heures en transit et/ou que tu ne quittes pas la zone (de transit), un visa (...de transit) est inutile.
Comme tu voyages avec Aeroflot, ils vont s'occuper de te faire transiter entre les deux terminaux (certainement SVO 1 et 2)
Tu es encadré, tu voyages dans leur bus et tu es tjs de facto en transit même si tu quittes physiquement le terminal.
J'ai transité de cette façon à deux reprises (tjs entre les deux terminaux de Sheremetievo) et tjs sans visa de transit.
Le visa n'est nécessaire que si tu sors du premier terminal et que tu te rends par toi même au second terminal. Tu es donc sur le territoire russe, en transit et nécessite un visa pour ce faire.
Je n'ai jamais eu de problème à part attendre car transiter par Moscou nécessite une belle dose de patience.
Domage de s'être fait plumer de 150 euros...
Mais il faut bien aider Vladimir...
Bon voyage malgré tout
Michel
MVBERGEN -
Merçi pour la réponse, je me doutais un peu, mais je vais essayer de rattraper à action visa, de ne pas payer l'urgence, mais comme c'est un systeme vicieux, car il faut le visa du kazakstan et il font trainer, pour la 1ere fois, mais je vais bien étudier la-bas et encore merci michel. J'ai une autre question qui est la méme sur ce forum, comment faire le plus vite possible pour transiter de seremetievo terminal 2 a1 et vice versa, car à l'aller j'ai 6 heures mais au retour je n'ai que 2heures 30, en principe, les bagages n'ont pas à etre récupéré, donc il faut etre en téte de l'avion, foncé vers la douane verte, mais aprés comment trouver le guichet de transit, c'est indiqué ou écrit comment en russe ou en anglais ou y à t il "transit" de marquer, j'ai peur de ne pas trouver vite. et aprés la navette est ce facile de la trouver y-a-t-il marquer terminel 1 ou 2 dessus, je ne sais pas comment l'imaginer et je n'ai jamais fait cela. est-ce -que 2h30, c'est suffisant pour changer du terminal 1 au 2. et au cas si je rate la correspondance, je peux prendre l'avion suivant, mais cela coutera combien, car il ne peuvent pas me l'indiquer ni à aéroflot ni a vivacances que j'ai conctacté. Je voudrais prendre le maximum de précaution pour faire le mieux possible, mais c'est pas facile, merci d'avance, car cela me rend bien service.
Merçi pour la réponse, je me doutais un peu, mais je vais essayer de rattraper à action visa, de ne pas payer l'urgence, mais comme c'est un systeme vicieux, car il faut le visa du kazakstan et il font trainer, pour la 1ere fois, mais je vais bien étudier la-bas et encore merci michel. J'ai une autre question qui est la méme sur ce forum, comment faire le plus vite possible pour transiter de seremetievo terminal 2 a1 et vice versa, car à l'aller j'ai 6 heures mais au retour je n'ai que 2heures 30, en principe, les bagages n'ont pas à etre récupéré, donc il faut etre en téte de l'avion, foncé vers la douane verte, mais aprés comment trouver le guichet de transit, c'est indiqué ou écrit comment en russe ou en anglais ou y à t il "transit" de marquer, j'ai peur de ne pas trouver vite. et aprés la navette est ce facile de la trouver y-a-t-il marquer terminel 1 ou 2 dessus, je ne sais pas comment l'imaginer et je n'ai jamais fait cela. est-ce -que 2h30, c'est suffisant pour changer du terminal 1 au 2. et au cas si je rate la correspondance, je peux prendre l'avion suivant, mais cela coutera combien, car il ne peuvent pas me l'indiquer ni à aéroflot ni a vivacances que j'ai conctacté. Je voudrais prendre le maximum de précaution pour faire le mieux possible, mais c'est pas facile, merci d'avance, car cela me rend bien service.
A l'aller, quand tu seras au comptoir d'embarquement pour le Kazakhstan, il faut demander (mais logiquement ils le font d'office) à ce que tes bagages " aillent directs jusqu'à Almaty ".
Faire de même au retour (mais encore une fois c'est ce qu'ils font d'office)
Comme cela en transit, tu ne dois pas les récupérer et les faire à nouveau enregistrer.
Quand tu vas atterrir à Sheremetievo 2 (le terminal qui accueille tous les vols en provenance d'Europe), ils vont, après le contrôle des papiers, te préciser l'heure à laquelle tu dois te présenter au bureau de transit.
(Le boarding pass (donné à Paris) pour le vol au départ de Moscou va être gardé et ils t’en donneront un nouveau. Cela peut varier et dépend de " l'organisation russe " Cela peut être également vrai pour le billet)
Il s'agit d'un comptoir situé juste à côté de la taverne irlandaise. Il est situé au rez de chaussée et il y a une (petite) indication en anglais (transit office)
Vas-y à temps et une fois que l'on crie (plus ou moins fort et plus ou moins audible)le nom de la destination, tu suis la personne.
Tu vas finir par te retrouver (avec les autres voyageurs) dans la zone où tu t'es présenté 6h30 auparavant et descendre au niveau des pistes pour être embarqué dans un bus.
Après une petite promenade entre les deux terminaux, tu rentres dans Sheremetievo 1 où tu vas attendre un peu.
(Comme tu le constates, attendre est un leitmotiv à Moscou...)
Une fois que l'on procède à l'embarquement pour ta destination, tu passes comme à CDG le contrôle et enfin, tu montes dans ce qui devrait être un Tupolev 154M.
Au retour, tu vas atterrir à Sheremetievo 1. L'accueil est plus glacial (si, si) et tout le monde se retrouve dans une zone de transit (sans eau sauf aux toilettes et sans bouffe) où tu dois attendre (à nouveau) que l'on contrôle les passeports et que l'on te délivre le boarding pass pour ton vol SVO-CDG.
Logiquement, tu devrais le recevoir assez vite (les mots " logiquement " et " assez vite " peuvent avoir plusieurs sens à SVO1) puis reprendre le bus pour atteindre SVO2. De là tu te présentes à la porte pour embarquer pour Paris.
D'habitude, il y a " deux lots " de passagers, ceux qui ont un vol en matinée et qui attendent peu à SVO1 et les autres (comme pour le vol pour BXL en soirée) où tu peux attendre de 2h30 à 5h00 pour l'obtention de ce précieux sésame.
S'énerver ne sert à rien, ils " oublient " l'anglais quand cela les arrange et si tu hausse le ton, ils traînent encore plus.
Il peut être pertinent de prévoir un peu d'eau (bien que l'eau des toilettes soit potable) et de quoi manger pour cette partie du " voyage "
Sinon, les vols sont OK, tu sais manger et boire (...) à ta faim.
Tu vas comprendre que ce qui pose problème sur Aeroflot, ce ne sont pas les vols mais le transit.
Bon voyage
Michel Vanbergen (de Liège)
Bonjour Michel,
Merci bien pour tes précieux conseils que je vais prendre à la lettre.
j'ai peut-etre réussi à arréter mon visa de transit, et d'aprés le consulat russe en france la réglementation à changé et il faudrait un visa de transit pour tous les vols qui passent par moscou, ce serait nouveau, car le visa et le billet du billet destinataire ne serait pas suffisant d'aprés lui, mais l'agent d'action visa va me donner la version exacte par un collégue à lui qui travaille au consulat, et il m'a affirmé que s'il n'en fallait pas, je n'ai rien à payer, je donnerai le résultat, mais je ne me fais pas d'illusions c'est pas leur intéret .
a mon retour, je donnerais le resultat.
et encore merci.
Ma dernière expérience de transit moscovite date d'octobre 2004.
Les infos données ici relatent mes deux transits en 2003 et 2004.
A l'époque, il ne fallait pas de visa de transit.
Pour être franc, je suis surpris si ce n'est plus le cas car même si les deux terminaux sont séparés physiquement, tu transites tjs "bien encadré"...
et tu n'es pas libre de quitter la zone...
Merci de me tenir informé
Michel
J'ai téléphoné à aéroflot à roissy, pour eux pas de visa transit, j'ai téléphoné à moscou consulat qui m'a renvoyer sur acceuil des etrangers à moscou, une femme trés sympa m'a répondu qu'il en fallait un et je lui ai dit qu'aéroflot ma dit non, elle à téléphoné a l'aéroport de moscou et il lui ont dit qu'il n'en fallait pas, mais ce sont des communications téléphoniques, il semblerais que c'est du coté consulat français qu'ils indiquent un visa de transit j'attends le réponse d'actions visa, mais si il en faut un, il me faudra le payer à moscou suivant la téte du client et leur bon vouloir, c'ert dommage, ils gachent tout car j'aime bien voyager . le fait d'attendre c'est pas graves, mais c'est le fait de ne jamais etre sur de savoir ce qui va arriver .
merci
merci
et il en faut, car action visa à envoyé mon passeport à une autre personne, il me demande de refaire le passeport, mais si il le retrouve le premier n'est plus valable mais le visa kasakhstan est de dans n'est plus valable . et il ne faut pas de visa de transit, c'est peut'etre qu'il n'ont pas le temps de le demander . je vais différer mon départ il me paierons le voyage, a part ça, j'ai le moral .
Hello les voyageurs de l'extrem !!
Bon cette fois j'ai tout pour le paris moscou BKK Rangoun.......et retour......lol
Par contre vu que je vais rester tout de même 10 heures à SHEREMETYEVO, je voulais vous demander....
On peut s'installer comme il faut pour dormir ?
Il fait frois ou quoi ?
je crois qu'il n'y a rien a boire ni a manger, pas de boutiques dans la zone de transit ?
Merci encore de votre reponse
@+
G
A SVO2, il est préférable d'aller à l'étage pour tenter de se reposer. Il est illusoire d'espérer dormir (au moins en journée) au rez de chaussée. Par contre, en haut, c'est par terre car il n'y a pas l'ombre d'une banquette. Il y en a en bas mais tjs proches des portes d'embarquement. Donc svt occupées...
Il y a quelques courants d'air (surtout au rez)
Tu as de "nombreuses" boutiques au rez (et quelques "restos" et bars à l'étage) où tu peux trouver de quoi manger et boire. Les prix sont "cotons"...
Ce n'est pas donné mais c'est ça ou tu apportes tes victuailles pour le transit.
Courage ...
Bon voyage
Michel
salut à tous,
qq'un peut-il me donner un plan d'attaque, je m'explique:
je pars de Paris pour Bangkok avec TRANSIT à Moscou
>>>>quand l'avion arrive à moscou le reflexe à avoir c'est aller où?
je n'ai pas de visa de transit, alors si qq'un peut m'éviter de faire la queue 3heures en me paumant...
merci
je pars de Paris pour Bangkok avec TRANSIT à Moscou
>>>>quand l'avion arrive à moscou le reflexe à avoir c'est aller où?
je n'ai pas de visa de transit, alors si qq'un peut m'éviter de faire la queue 3heures en me paumant...
merci
Notre bonheur dépend de notre capacité à être satisfait. (Dalaï Lama)
Y'a rien de spécial à faire, si ce n'est lorsque tu vs sortir de l'avion, te diriger à droite, vers les transit domestic et international pour récupérer ton bording pass vers bkk, puis tu vas passer directement en zone d'embarquement et du duty free. Fais le tour, achètes des trucs si tu veux, et puis, tu iras vers ta porte d'embarquement à l'heure indiquée.
Rien d'autre, et tu n'auras pas 3 heures de quaue...
Je l'ai fait pour Pékin en février dernier...
Bon vol
Bon vol
Voyager, c'est ma devise...
merci de ta réponse,
et en ce qui concerne l'abence de visa de transit, no problem?
beaucoup de gens se posent la question
Notre bonheur dépend de notre capacité à être satisfait. (Dalaï Lama)
Non, no soucy pour le VISA, puisqu'en fait a aucun moment tu ne rentres dans le territoire russe puisque tu restes en zone internationale...
Voyager, c'est ma devise...
salut j ai pris le meme vol que toi en juin c pas cher mais tu verras l avion, prevoit un bon bouquin ca sera ton seul loisir pendant le vol et apprend a attendre pour les formalitees a l aeroport sinon le duty free tu en fais vite le tour en clair c est pas le top mais bon tu vas bien te rattrapper a bangkok tu oublieras vite bonnn voyageeeee
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After 11 years of struggle, it seems likely that we’re finally nearing the end of the match between the European Commission, the Council (the 27 heads of state or government), and the European Parliament.
Indeed, the Commission and the European Parliament have agreed on a text that will be debated again on Monday, July 6, 2026, with a vote scheduled for July 7, 2026. It’s very likely that this text, which would come into force in a year, will be adopted.
The main changes would be as follows: - Families with children will no longer be forced to pay to sit together on planes; - A flight will be considered canceled (not just delayed) if it departs more than one hour late; - Right to compensation for arrival at the final destination if the delay exceeds 3 hours (no longer "3 hours OR more"). The arrival time will be when the plane, having reached its parking spot, engages its parking brakes (no longer when the aircraft door opens); - Airlines can no longer refuse boarding or charge extra on the return flight for a passenger who didn’t take the outbound flight; - If a flight is canceled, the airline must, at the same time as informing passengers of the event, offer the choice between a refund and re-routing, and inform them of their rights to assistance and, if applicable, compensation; - The airline must, without undue delay, inform passengers of the reason; - In the case of a connecting flight, if the connection is missed and the delay at the final destination entitles the passenger to compensation, the responsible airline will be liable. This is very different from the current situation, where, under the KLM ruling, any airline operating a segment of the flight is liable for compensation. This promises more disputes that the Court of Justice of the European Union will have to resolve if two separate airlines operating segments of a connecting flight are both responsible for the delay. See this case for an example: https://retardimportantavion.wordpress.com/2026/04/18/swiss-international-air-lines-la-mauvaise-foi/ Moreover, this case demonstrates in advance another potential dispute: It could be argued that it wasn’t a missed connection since the flight was canceled before the first leg even departed. - Within 96 hours of a flight that could entitle passengers to compensation, the airline must contact them to inform them of their rights and explain the next steps. - Passengers must claim their right to compensation within 9 months. This is very different from the current situation, as Regulation 261/2004 sets no time limit. Currently, national law applies—in France, the limit is 5 years. The airline must respond within 30 days. If the airline refuses compensation on the grounds of "extraordinary circumstances," it must specify which type of case it refers to from the list in the annex of the new regulation. If the case isn’t on the list, the airline must explain what the event was, why it qualifies as extraordinary circumstances with "clear, substantial, and concise" explanations, and why it’s directly linked to the reason given. It must also declare what "reasonable measures" were taken to mitigate the issue. This is, of course, a huge change in the regulation, with the clear goal of preventing airlines from declaring just anything as "extraordinary circumstances" to avoid compensation. - If, within 3 hours of a last-minute canceled or delayed flight, the airline hasn’t offered re-routing under comparable transport conditions and as soon as possible—whether on one of its own flights or another airline’s—the passenger will have the right to arrange their own re-routing and demand a refund for the new ticket, up to 400% of the original ticket price. This is a significant improvement that would have likely prevented the case described here: https://retardimportantavion.wordpress.com/2024/01/12/reacheminement-catastrophique-droit-indemnisation-meme-circonstances-extraordinaires-2/ - If a flight is canceled due to "extraordinary circumstances," the airline will only be required to offer up to 3 nights in a hotel. This is a major change, as there’s currently no limit. Expect disputes if the extraordinary circumstances end while the passenger hasn’t been re-routed. - The price of a flight, as first displayed, must obligatorily include a cabin bag. This doesn’t prevent the airline from offering a price reduction if the passenger waives the cabin bag. This will put an end to abnormal practices, such as (just one example) Condor charging extra for a cabin bag on long-haul flights like Frankfurt (Germany)–Puerto Plata (Dominican Republic)–Santo Domingo (Dominican Republic)–Frankfurt. - Free correction of a passenger’s name if requested 48 hours before departure. Note: This can’t be used to replace one passenger with another—just to correct a typo, e.g., Dupont instead of Dpont. - Airlines’ websites and apps must include information on how to file a claim.
It’s clear that, despite a few details, these changes are very positive for upholding passenger rights. It remains to be seen whether this text will be definitively adopted on July 7, 2026, as is very likely, and, more importantly, whether IATA will encourage airlines to loyally respect these new rules or persist in their old habits.
Best regards,
Since it came into force, Regulation 261/2004 of the European Parliament and Council, which defines air passenger rights, has faced fierce resistance from airlines, backed by IATA (the association representing almost all passenger airlines).
Beyond the airlines' often abusive—and even frequently bad-faith—resistance to passenger rights, IATA has been lobbying EU institutions for years, with the Council paying close attention for a long time.
As a result, the Council and the Commission have been proposing revisions to Regulation 261/2004 for years that are particularly unfavorable to passengers. The latest attempt nearly eliminated the right to compensation for delays of 3 hours or more upon arrival at the final destination.
However, since this is a regulation of both the European Parliament AND the Council, the two bodies had to agree.
But the European Parliament has always stood firm, consistently responding that passenger rights must be preserved.
After 11 years of struggle, it seems likely that we’re finally nearing the end of the match between the European Commission, the Council (the 27 heads of state or government), and the European Parliament.
Indeed, the Commission and the European Parliament have agreed on a text that will be debated again on Monday, July 6, 2026, with a vote scheduled for July 7, 2026. It’s very likely that this text, which would come into force in a year, will be adopted.
The main changes would be as follows: - Families with children will no longer be forced to pay to sit together on planes; - A flight will be considered canceled (not just delayed) if it departs more than one hour late; - Right to compensation for arrival at the final destination if the delay exceeds 3 hours (no longer "3 hours OR more"). The arrival time will be when the plane, having reached its parking spot, engages its parking brakes (no longer when the aircraft door opens); - Airlines can no longer refuse boarding or charge extra on the return flight for a passenger who didn’t take the outbound flight; - If a flight is canceled, the airline must, at the same time as informing passengers of the event, offer the choice between a refund and re-routing, and inform them of their rights to assistance and, if applicable, compensation; - The airline must, without undue delay, inform passengers of the reason; - In the case of a connecting flight, if the connection is missed and the delay at the final destination entitles the passenger to compensation, the responsible airline will be liable. This is very different from the current situation, where, under the KLM ruling, any airline operating a segment of the flight is liable for compensation. This promises more disputes that the Court of Justice of the European Union will have to resolve if two separate airlines operating segments of a connecting flight are both responsible for the delay. See this case for an example: https://retardimportantavion.wordpress.com/2026/04/18/swiss-international-air-lines-la-mauvaise-foi/ Moreover, this case demonstrates in advance another potential dispute: It could be argued that it wasn’t a missed connection since the flight was canceled before the first leg even departed. - Within 96 hours of a flight that could entitle passengers to compensation, the airline must contact them to inform them of their rights and explain the next steps. - Passengers must claim their right to compensation within 9 months. This is very different from the current situation, as Regulation 261/2004 sets no time limit. Currently, national law applies—in France, the limit is 5 years. The airline must respond within 30 days. If the airline refuses compensation on the grounds of "extraordinary circumstances," it must specify which type of case it refers to from the list in the annex of the new regulation. If the case isn’t on the list, the airline must explain what the event was, why it qualifies as extraordinary circumstances with "clear, substantial, and concise" explanations, and why it’s directly linked to the reason given. It must also declare what "reasonable measures" were taken to mitigate the issue. This is, of course, a huge change in the regulation, with the clear goal of preventing airlines from declaring just anything as "extraordinary circumstances" to avoid compensation. - If, within 3 hours of a last-minute canceled or delayed flight, the airline hasn’t offered re-routing under comparable transport conditions and as soon as possible—whether on one of its own flights or another airline’s—the passenger will have the right to arrange their own re-routing and demand a refund for the new ticket, up to 400% of the original ticket price. This is a significant improvement that would have likely prevented the case described here: https://retardimportantavion.wordpress.com/2024/01/12/reacheminement-catastrophique-droit-indemnisation-meme-circonstances-extraordinaires-2/ - If a flight is canceled due to "extraordinary circumstances," the airline will only be required to offer up to 3 nights in a hotel. This is a major change, as there’s currently no limit. Expect disputes if the extraordinary circumstances end while the passenger hasn’t been re-routed. - The price of a flight, as first displayed, must obligatorily include a cabin bag. This doesn’t prevent the airline from offering a price reduction if the passenger waives the cabin bag. This will put an end to abnormal practices, such as (just one example) Condor charging extra for a cabin bag on long-haul flights like Frankfurt (Germany)–Puerto Plata (Dominican Republic)–Santo Domingo (Dominican Republic)–Frankfurt. - Free correction of a passenger’s name if requested 48 hours before departure. Note: This can’t be used to replace one passenger with another—just to correct a typo, e.g., Dupont instead of Dpont. - Airlines’ websites and apps must include information on how to file a claim.
It’s clear that, despite a few details, these changes are very positive for upholding passenger rights. It remains to be seen whether this text will be definitively adopted on July 7, 2026, as is very likely, and, more importantly, whether IATA will encourage airlines to loyally respect these new rules or persist in their old habits.
Best regards,
Hi,
Air Cairo offers good prices on domestic flights and schedules that work for us, but is this airline reliable?
Thanks in advance for your feedback.
Hi there,
I’m planning a trip to Georgia this summer and I’ve been comparing some airlines. I’m not particularly set on flying with Pegasus (though it’s convenient with direct flights from Lyon to Tbilisi), but right off the bat, Pegasus states this:
As of January 1, 2026, all foreign nationals traveling to Georgia for tourism purposes will be required to present valid travel health insurance. Guests who fail to provide the relevant health insurance will not be accepted on our flights to Georgia. Sincerely, Pegasus Airlines
In other words, if you don’t show proof of travel health insurance, you’ll be denied boarding. Personally, my credit card insurance has always been enough for me, and I’d rather not take out extra coverage... Have any of you run into this issue before? If not, what do you think? Why is Pegasus asking for this proof? Other airlines don’t mention it at all.
I’m planning a trip to Georgia this summer and I’ve been comparing some airlines. I’m not particularly set on flying with Pegasus (though it’s convenient with direct flights from Lyon to Tbilisi), but right off the bat, Pegasus states this:
As of January 1, 2026, all foreign nationals traveling to Georgia for tourism purposes will be required to present valid travel health insurance. Guests who fail to provide the relevant health insurance will not be accepted on our flights to Georgia. Sincerely, Pegasus Airlines
In other words, if you don’t show proof of travel health insurance, you’ll be denied boarding. Personally, my credit card insurance has always been enough for me, and I’d rather not take out extra coverage... Have any of you run into this issue before? If not, what do you think? Why is Pegasus asking for this proof? Other airlines don’t mention it at all.
Hi,
I bought my flight ticket with my first (usual) first name, which appears first on my passport. However, I have two first names on my passport, and of course, it’s mentioned in the machine-readable zone at the bottom.
I booked with Turkish Airlines (through an online agency) for a trip to South Korea.
I wanted to know if it would be a problem that I only used my first first name on the ticket, while my passport has two. I had requested through the agency to add the second first name, but the airline refused because it doesn’t meet their general conditions. (They must have seen that the last name and first name were the same, and only the second first name was added.)
So, my ticket has my last name and first first name correctly spelled, and when I check in online, I’ll enter the passport details correctly.
I’ll have a layover in Istanbul on the flight.
Thanks in advance for your replies. Have a great day.
I bought my flight ticket with my first (usual) first name, which appears first on my passport. However, I have two first names on my passport, and of course, it’s mentioned in the machine-readable zone at the bottom.
I booked with Turkish Airlines (through an online agency) for a trip to South Korea.
I wanted to know if it would be a problem that I only used my first first name on the ticket, while my passport has two. I had requested through the agency to add the second first name, but the airline refused because it doesn’t meet their general conditions. (They must have seen that the last name and first name were the same, and only the second first name was added.)
So, my ticket has my last name and first first name correctly spelled, and when I check in online, I’ll enter the passport details correctly.
I’ll have a layover in Istanbul on the flight.
Thanks in advance for your replies. Have a great day.
Hi there,
I traveled in June 2025 with Nouvelair Destinations to Hammamet.
I had one checked bag and one carry-on sized 40x24x30, which I usually take on low-cost flights, and I didn’t have any issues. But I just read on a website that Nouvel Air only accepts carry-ons of 40x20x15. I’m flying back to Djerba in June—what do you think? Especially since that size is impossible to find??????? Thanks
Hi, it's my first time taking a plane and I chose EasyJet for a Geneva -> Barcelona flight.
I booked my ticket.
I received my booking reference by email, but I don’t see the actual ticket (barcode or QR code?).
Then I checked in to get the boarding pass with the flight details, QR code, etc. But does this boarding pass act as the ticket?
Because I’ve seen several times online that the flight ticket and the boarding pass aren’t the same thing.
Thanks in advance!
Thanks in advance!
Hi there,
We're leaving for Albania on June 18th. When I validated the flight tickets with Wizz Air on Booking, I only put my son's first name but forgot to include his other three first names on the ticket. On the passport: SURNAME: Dupont, FIRST NAMES: toto titi tutu tata On the flight ticket: SURNAME: Dupont, FIRST NAME: toto I can't seem to reach anyone at Wizz Air to get an answer. Booking and Wizz Air's chat say I need to modify it, but ChatGPT says it should be fine. I wanted to know if he can fly like this or if I need to change his ticket? (It costs 140 €, I know I shouldn't have made a mistake🙁)
Thanks for your feedback.
We're leaving for Albania on June 18th. When I validated the flight tickets with Wizz Air on Booking, I only put my son's first name but forgot to include his other three first names on the ticket. On the passport: SURNAME: Dupont, FIRST NAMES: toto titi tutu tata On the flight ticket: SURNAME: Dupont, FIRST NAME: toto I can't seem to reach anyone at Wizz Air to get an answer. Booking and Wizz Air's chat say I need to modify it, but ChatGPT says it should be fine. I wanted to know if he can fly like this or if I need to change his ticket? (It costs 140 €, I know I shouldn't have made a mistake🙁)
Thanks for your feedback.
Hi,
A pretty serious issue has come up in the past few weeks for traveling to Tanzania.
What’s the deal with airlines in Tanzania? https://www.capital.fr/economie-politique/ce-pays-est-tres-touristique-mais-ses-compagnies-aeriennes-sont-placees-sur-liste-noire-par-l-europe-1515325 https://www.charentelibre.fr/tourisme/la-tanzanie-sur-liste-noire-de-l-europe-des-vols-interieurs-a-haut-risque-pour-100-000-touristes-francais-25002566.php
Basically, all airlines have been blacklisted because they don’t meet European safety standards. They’re banned from flying in Europe but continue operating in Tanzania. The main issue is that travel agencies’ civil liability no longer applies to blacklisted airlines. So we can’t allow clients to fly with these carriers. Of course, there’s huge pressure from European agencies, which are forced to disrupt their plans or even cancel trips because of this. Personally, I’ve got a trip planned for February 2026 to the southern parks in Tanzania, so I’ll be keeping an eye on how this develops. Do any of you have updates? Thanks!
Loïc
A pretty serious issue has come up in the past few weeks for traveling to Tanzania.
What’s the deal with airlines in Tanzania? https://www.capital.fr/economie-politique/ce-pays-est-tres-touristique-mais-ses-compagnies-aeriennes-sont-placees-sur-liste-noire-par-l-europe-1515325 https://www.charentelibre.fr/tourisme/la-tanzanie-sur-liste-noire-de-l-europe-des-vols-interieurs-a-haut-risque-pour-100-000-touristes-francais-25002566.php
Basically, all airlines have been blacklisted because they don’t meet European safety standards. They’re banned from flying in Europe but continue operating in Tanzania. The main issue is that travel agencies’ civil liability no longer applies to blacklisted airlines. So we can’t allow clients to fly with these carriers. Of course, there’s huge pressure from European agencies, which are forced to disrupt their plans or even cancel trips because of this. Personally, I’ve got a trip planned for February 2026 to the southern parks in Tanzania, so I’ll be keeping an eye on how this develops. Do any of you have updates? Thanks!
Loïc
Hi,
Right now, with the war raging in Iran and affecting all the neighboring countries of the Persian Gulf, many airports are completely closed to all traffic.
Several airlines like Qatar Airways, Emirates, and others have almost completely halted their operations.
Whether in the Middle East or Africa, many travelers are stranded—maybe for a long time... A heartfelt thought for them and the struggles this will cause.
Four months ago, I was in Kenya with a flight booked through Qatar Airways... I can’t even imagine how I’d react if I were stuck there now. ??
Wishing all these travelers courage, patience, and success in making it back home.
...
Doha Airport on October 21, 2025:

...
Right now, with the war raging in Iran and affecting all the neighboring countries of the Persian Gulf, many airports are completely closed to all traffic.
Several airlines like Qatar Airways, Emirates, and others have almost completely halted their operations.
Whether in the Middle East or Africa, many travelers are stranded—maybe for a long time... A heartfelt thought for them and the struggles this will cause.
Four months ago, I was in Kenya with a flight booked through Qatar Airways... I can’t even imagine how I’d react if I were stuck there now. ??
Wishing all these travelers courage, patience, and success in making it back home.
...
Doha Airport on October 21, 2025:

...
Hello, some (potentially) good news for Brazil lovers—GOL airline is launching a route to Europe from Rio, starting in September for Lisbon, then Paris at a later date that hasn’t been announced yet.
They’ll be using their new A330-900 neo.
No prices have been announced so far, but hopefully we’ll find direct flights from GIG at a more interesting fare than AF or Latam…
Hello,
I’m really surprised because in TUI’s new tour packages, the airlines they’re using are of low quality. Before, they used to prioritize major airlines, but now it’s small airlines from small countries—companies with terrible ratings and borderline safety concerns. I even just noticed this note for a Tanzania trip: "We inform you that the domestic flight segment in Tanzania included in your trip is operated by an airline listed on the European Union’s list of air carriers subject to an operating ban within the European Union. This ban only applies to European Union airspace, meaning this airline is not permitted to take off, land, or fly over European airspace. However, this airline is authorized to operate in Tanzania."
This means they’re using airlines on the blacklist!! It’s pretty worrying for safety. What do you all think?
I’m really surprised because in TUI’s new tour packages, the airlines they’re using are of low quality. Before, they used to prioritize major airlines, but now it’s small airlines from small countries—companies with terrible ratings and borderline safety concerns. I even just noticed this note for a Tanzania trip: "We inform you that the domestic flight segment in Tanzania included in your trip is operated by an airline listed on the European Union’s list of air carriers subject to an operating ban within the European Union. This ban only applies to European Union airspace, meaning this airline is not permitted to take off, land, or fly over European airspace. However, this airline is authorized to operate in Tanzania."
This means they’re using airlines on the blacklist!! It’s pretty worrying for safety. What do you all think?
Hello,
We’re planning a cruise to the UAE/QATAR/OMAN starting from DUBAI, with flights departing from Paris CDG. Which airlines would you recommend for round-trip flights, with or without a layover? We need assistance for check-in and boarding/disembarking (my husband is a mobility-impaired traveler who uses a cane and/or a walker). We’ve done a cruise return from Dubai to Paris CDG before in 2016, with a layover in Istanbul, but we booked the transfer and return flight with COSTA. For our current plan, it would be with Celestyal, which doesn’t offer round-trip flights from Paris to Dubai. Should we book very far in advance, or is a few months before departure enough (4/6 months)? We’re thinking of arriving the day before the ship departs, so we’d need to stay overnight in Dubai—either on the way there or for the return flight, depending on the flight schedules. Could you recommend a hotel not too far from the airport, and how to get to the port from the airport?
Thanks so much for your advice. Have a great Sunday! Mum49
We’re planning a cruise to the UAE/QATAR/OMAN starting from DUBAI, with flights departing from Paris CDG. Which airlines would you recommend for round-trip flights, with or without a layover? We need assistance for check-in and boarding/disembarking (my husband is a mobility-impaired traveler who uses a cane and/or a walker). We’ve done a cruise return from Dubai to Paris CDG before in 2016, with a layover in Istanbul, but we booked the transfer and return flight with COSTA. For our current plan, it would be with Celestyal, which doesn’t offer round-trip flights from Paris to Dubai. Should we book very far in advance, or is a few months before departure enough (4/6 months)? We’re thinking of arriving the day before the ship departs, so we’d need to stay overnight in Dubai—either on the way there or for the return flight, depending on the flight schedules. Could you recommend a hotel not too far from the airport, and how to get to the port from the airport?
Thanks so much for your advice. Have a great Sunday! Mum49
Hi,
It's all in the title—this means nothing's getting through, so no more oil.
In Europe, kerosene reserves are still good, but by the end of April, flights will have to be reduced.
European airports fear running out of kerosene if the Strait of Hormuz isn’t reopened within three weeks
Bluff or not? Stay tuned....
Bluff or not? Stay tuned....
Hi everyone,
I’m reaching out to ask for your help with a bit of a problem:
I booked a flight to Berlin from Orly for April 15th—it’s coming up fast. But I just made an annoying discovery: my passport expired two weeks ago.
From what I understand, in principle, I can still travel within the Schengen Zone with an expired passport as long as it’s been less than five years. However, EasyJet’s website explicitly requires a valid ID (and just to add to the fun, my national ID card has been expired for a while now).
So, I’d love to know: how strict are EasyJet’s ID checks? Do they enforce validity rules strictly and refuse boarding if the ID isn’t valid? Or is it more of a luck-of-the-draw situation?
Basically, should I just write off this trip now, or should I still try my luck—maybe with a little tearful plea? Has anyone here had a similar experience? I can’t be the only one, right!
I’m reaching out to ask for your help with a bit of a problem:
I booked a flight to Berlin from Orly for April 15th—it’s coming up fast. But I just made an annoying discovery: my passport expired two weeks ago.
From what I understand, in principle, I can still travel within the Schengen Zone with an expired passport as long as it’s been less than five years. However, EasyJet’s website explicitly requires a valid ID (and just to add to the fun, my national ID card has been expired for a while now).
So, I’d love to know: how strict are EasyJet’s ID checks? Do they enforce validity rules strictly and refuse boarding if the ID isn’t valid? Or is it more of a luck-of-the-draw situation?
Basically, should I just write off this trip now, or should I still try my luck—maybe with a little tearful plea? Has anyone here had a similar experience? I can’t be the only one, right!
Hi there!
Has anyone taken the direct flight from CDG to Las Vegas with Air France?
Looking forward to your feedback!
Hey everyone,
I booked a flight with RyanAir for next month, with the priority+ option and two cabin bags. So I can take a 10 kg bag with dimensions 55x40x20 in the cabin (plus another smaller one). The problem is that the smallest suitcase I have (which is supposed to be designed specifically for cabin size standards, according to the manual) has the following dimensions: 55x37x21, so it's just 1 cm over (wheels included) on one of the measurements.
I wasn’t too worried at first, but I’ve read dozens of stories about people’s misadventures and the hassles they’ve had with RyanAir.
Since I don’t want my suitcase to end up in the hold (that would waste time picking it up when I’m already arriving late and need to get to the city center), nor do I want to pay an extra fee (apparently 50 €) for the outbound and return flights for just 1 centimeter—especially since I paid for the "priority+" option and I’m not exactly rolling in money—I’d love some advice.
Have any of you been in the same situation? I’ve read that with this airline, they check bags in templates (testing them in different positions) and are completely uncompromising. I tried contacting customer service, who, as luck would have it, "don’t handle this kind of request," and a rep I spoke to wasn’t much help.
I know it’s a low-cost airline, and I don’t expect luxury or even kindness, but come on—just 1 cm on a short flight with the + option... I’m a bit overwhelmed by everything I’ve read...
Just to clarify, since I’m going for 8 days, I can’t just take one bag for my stuff. I’ve done that for shorter trips before, and it was a hassle—I even had to buy an extra bag for the return trip... Luckily, the inspector was nice about it!
Thanks so much! I’m a newbie when it comes to air travel :) Hope I posted this in the right section!
I booked a flight with RyanAir for next month, with the priority+ option and two cabin bags. So I can take a 10 kg bag with dimensions 55x40x20 in the cabin (plus another smaller one). The problem is that the smallest suitcase I have (which is supposed to be designed specifically for cabin size standards, according to the manual) has the following dimensions: 55x37x21, so it's just 1 cm over (wheels included) on one of the measurements.
I wasn’t too worried at first, but I’ve read dozens of stories about people’s misadventures and the hassles they’ve had with RyanAir.
Since I don’t want my suitcase to end up in the hold (that would waste time picking it up when I’m already arriving late and need to get to the city center), nor do I want to pay an extra fee (apparently 50 €) for the outbound and return flights for just 1 centimeter—especially since I paid for the "priority+" option and I’m not exactly rolling in money—I’d love some advice.
Have any of you been in the same situation? I’ve read that with this airline, they check bags in templates (testing them in different positions) and are completely uncompromising. I tried contacting customer service, who, as luck would have it, "don’t handle this kind of request," and a rep I spoke to wasn’t much help.
I know it’s a low-cost airline, and I don’t expect luxury or even kindness, but come on—just 1 cm on a short flight with the + option... I’m a bit overwhelmed by everything I’ve read...
Just to clarify, since I’m going for 8 days, I can’t just take one bag for my stuff. I’ve done that for shorter trips before, and it was a hassle—I even had to buy an extra bag for the return trip... Luckily, the inspector was nice about it!
Thanks so much! I’m a newbie when it comes to air travel :) Hope I posted this in the right section!
Hi there,
When I run searches on Skyscanner, I see that only Lufthansa has flights to Seoul with just one stop. Air France doesn’t show up, even though I thought the French airline served Seoul? I can’t even log into the Air France website—it keeps glitching.
When I run searches on Skyscanner, I see that only Lufthansa has flights to Seoul with just one stop. Air France doesn’t show up, even though I thought the French airline served Seoul? I can’t even log into the Air France website—it keeps glitching.
Hi there,
I’d like to return to Uzbekistan next April for 10 days with my husband to visit our son who lives there. We went last July and I bought the flight tickets (direct flight from Paris on Uzbekistan Airways) about 2 months in advance at very reasonable prices. I’ve been checking for late April for a few weeks now, and the tickets are much more expensive and keep rising. I can’t figure out if the prices are going up because it’s still a bit too early to buy and they’ll likely drop if the planes aren’t full, or if it’s because the period is actually in high demand. For reference, last year I bought my son’s ticket on May 30th for a departure on June 3rd—just 3 days later—at a very low price that didn’t budge at all.
Just in case, does anyone know the pricing trends for this airline and can advise me? Should I wait or not?
Thanks, and feel free to ask if you need any tips about the country!
My wife bought a flight ticket (Lucky Air) under her Thai maiden name and was issued a Chinese visa on her new Thai passport but with her French married name (due to administrative requirements). She was denied boarding by the airline in Bangkok for the flight to Kunming—resulting in the loss of our round-trip flight tickets, including mine since we were traveling together—despite presenting both passports at the airline counter at the same time.
Hi there.
I’m planning a trip to Chile, and the fares from the Colombian airline Avianca are really appealing.
Way cheaper than Air France, for example.
That said, the reviews I’ve seen online aren’t great.
What do you think of this airline?
Have any of you taken long-haul flights with Avianca?
Thanks in advance for your replies.
Eric
Hi there,
This might be a silly question, but I’m traveling to Japan from CDG and returning via Osaka with EVA Air, and I have a pretty bulky aluminum knee brace. It’s this model: https://enovis-medtech.eu/fr_FR/OA-FullForce-74358.html
Has anyone had any experience with airport security checks or flying with one of these?
Thanks in advance! Best regards,
This might be a silly question, but I’m traveling to Japan from CDG and returning via Osaka with EVA Air, and I have a pretty bulky aluminum knee brace. It’s this model: https://enovis-medtech.eu/fr_FR/OA-FullForce-74358.html
Has anyone had any experience with airport security checks or flying with one of these?
Thanks in advance! Best regards,
Hi there,
I can't seem to find flights between the Cape Verde islands on the airline's website. No matter the date or route, I always get the same response: "no flights on this date." See the photo. Would anyone have an explanation? Surely not all flights are fully booked in July?
Best, Thierry
I can't seem to find flights between the Cape Verde islands on the airline's website. No matter the date or route, I always get the same response: "no flights on this date." See the photo. Would anyone have an explanation? Surely not all flights are fully booked in July?
Best, Thierry
Hi there,
I have a question...
Has anyone managed to get a refund from Oman Air?
After a delayed flight, we missed our connecting flight to get home!! At midnight, the flight attendant booked us on a flight to Nice via Munich, even though we were in Munich and wanted to get back to Nice... Too tired from the trip, we didn’t notice the mistake!! The next day, of course, the booking wasn’t valid!! We had to pay again for the flight back to Nice... I’m really struggling!! I think they’re giving me the runaround!! I’ve sent several emails, tried Messenger and WhatsApp, but the only responses I get are: "We need to investigate!! We’ll get back to you in 15 days!!" It’s been over a month!!
I just sent a registered letter (LRAR) to their office at Paris Charles de Gaulle, which is still open!!
Do you have any other suggestions for me?
Thanks in advance for your help! Virginie
After a delayed flight, we missed our connecting flight to get home!! At midnight, the flight attendant booked us on a flight to Nice via Munich, even though we were in Munich and wanted to get back to Nice... Too tired from the trip, we didn’t notice the mistake!! The next day, of course, the booking wasn’t valid!! We had to pay again for the flight back to Nice... I’m really struggling!! I think they’re giving me the runaround!! I’ve sent several emails, tried Messenger and WhatsApp, but the only responses I get are: "We need to investigate!! We’ll get back to you in 15 days!!" It’s been over a month!!
I just sent a registered letter (LRAR) to their office at Paris Charles de Gaulle, which is still open!!
Do you have any other suggestions for me?
Thanks in advance for your help! Virginie
Hi!
Sri Lanka has announced it could run out of fuel in the coming weeks if the Strait of Hormuz remains blocked. The government has implemented a mandatory four-day workweek to save oil, and there are long lines at gas stations due to fears of an early shortage.
In Vietnam, the government has warned all airlines that flights will need to be reduced due to a lack of kerosene. The country imports two-thirds of its jet fuel from China and Thailand, but both countries have now banned exports out of fear of domestic shortages.
The state is asking airlines to plan ahead and park aircraft to drastically reduce operations, starting with domestic flights and then international ones. International carriers will also need to cut back on their rotations.
This will begin in the coming days. 🙁
Hi there,
I’ve got a long layover (about 10 hours) in Seoul on an upcoming trip.
I arrive from Phnom Penh at 7:20 AM and depart for Montreal at 6:00 PM.
First question: Will my checked baggage be transferred automatically? I have a single ticket from KTI to YUL (Air Canada ticket—KTI-ICN operated by Asiana (codeshare) and ICN-YUL by Air Canada).
Second question: I saw it’s possible to join free guided tours (Airport Transit Tour). What do you think of this kind of service? And is my "actual" layover time (accounting for security checks, check-in, etc.) enough to do one of these tours?
Thanks in advance to everyone who chimes in on this!
First question: Will my checked baggage be transferred automatically? I have a single ticket from KTI to YUL (Air Canada ticket—KTI-ICN operated by Asiana (codeshare) and ICN-YUL by Air Canada).
Second question: I saw it’s possible to join free guided tours (Airport Transit Tour). What do you think of this kind of service? And is my "actual" layover time (accounting for security checks, check-in, etc.) enough to do one of these tours?
Thanks in advance to everyone who chimes in on this!






