Hello everyone,

I’ve wanted to take this Norway cruise for a very long time. The first time I booked it was in July 2020 with Azamara. Unfortunately, it was canceled, as everyone remembers. When I tried to book it again, the prices (already a bit high with Azamara) had simply doubled. So, since then, I’ve been keeping an eye out every year for any opportunities...

The last time we sailed with Princess was eleven years ago, and things didn’t go very well. I came back pretty unhappy with their service and quite disappointed. Despite the $600 they gave me as credit for a future cruise, I’d never set foot on one of their ships again.

But this time, the opportunity arose—a fantastic itinerary with lots of stops, a reasonable price for 16 nights (I’ll share the details in the conclusion), and a ship that’s not too big, so to speak, with only 3,000 passengers. I’m not expecting much from the cruise line this time and am boarding the ship with low expectations beyond the itinerary.

Princess has introduced an app to download before the cruise. It’s essential because online check-in is no longer available, and the agency doesn’t send a travel journal. Everything is done through the app. After completing the check-in on the app, we only know that we’ll need to pick up our key, the Medallion, at embarkation by following the blue line in the terminal and presenting our passport.



Up until our departure, the weather forecast for the coming week in Norway is disastrous—rain, rain, and more rain. It was pretty much the same two years ago before our Iceland cruise, and in the end, the weather turned out fine.

If you’re ready to embark on the Emerald Princess to discover this beautiful cruise and the stunning landscapes of Norway, let’s go!

Southampton - Sea day - Bergen - Olden - Åndalsnes - Sea day - Tromsø - Honningsvåg (North Cape) - Alta - Sea day - Molde - Trondheim - Two sea days - Edinburgh - Sea day - Southampton

My wife and I are going on the "Christmas and Holiday Traditions" cruise from December 22 to January 5. This is our first time with CFC. We’ve done dozens of cruises over the past 35 years—including three world cruises with Costa—but we’re tired of the Italian attitude. We’ve also done 3 or 4 with MSC, Club Med 2, and a long time ago, the Mermoz with Croisières Paquet, in short… Given the reviews, we’re wondering about the all-French aspect, since the Filipino crews are nice but French is complicated for them. And the comments about the food aren’t exactly reassuring. Yes, the drink packages are way too expensive. We’ll have to wait and see how much the excursions cost… It’s an old ship, so let’s hope everything still works. See you soon!

‌ Hi there, Here’s a little review of our cruise on the Renaissance from October 18 to 29, 2025 (11 nights). It was our first experience with CFC. Some other forum members were on board too, so we can probably compare notes and correct me if I’m wrong!

The stops were as follows: 10/18 departure from Marseille 10/19 at sea 10/20 Cartagena 10/21 Almería 10/22 Gibraltar 10/23 Cádiz 10/24 at sea 10/25 Leixões (Porto) 10/26 Vigo 10/27 at sea 10/28 at sea 10/29 Dunkirk

First, a quick intro. We’re a family of four with two kids, ages 8 and 11. We booked this cruise in January 2025, right when it went on sale. At the time, it was priced at 763 € per adult (+ 99 € in tips) and 114.45 € per child (under 12, no tips to pay) for an ocean-view cabin (all ocean-view categories were the same price). Since there was also a single-parent offer (meaning one paying adult in the cabin was enough to get the child rate for the accompanying kid), I asked if we could take advantage of this offer to get two double cabins at the same price as one quadruple cabin (to have more space), and yes, it was possible. So we booked two premium ocean-view double cabins side by side. It was the same price as a quadruple. We booked directly through CFC because my husband had a promotional code from his works council. In total, for the four of us, we paid 1830 €, tips included. It’s true we booked early, but the rate was good, and we had the constraint of traveling as a family of four, so cabin choices were more limited. It’s also worth noting that the single-parent offer is limited.

Now, about embarkation: 10/18 Marseille Coming from the north, we took the direct TGV that morning at 7:22 AM, scheduled to arrive in Marseille at 12:24 PM. The trip went smoothly, great weather, and we arrived just one minute late. I had planned to get to the port using the free 35T shuttle from Joliette. To get to the bus stop, there were two options: the metro or walking. Since the weather was beautiful and the kids needed to stretch their legs, we opted for the second option. The route is all downhill, so it was pretty easy even with the suitcases. But I wouldn’t do it the other way around! We arrived at Joliette around 12:50 PM, just in time for the 1:00 PM shuttle, which arrived a few minutes late. Other cruisers got on board too. That day, there were two Costa ships and one MSC ship at the port as well. Traffic was heavy, and the shuttle arrived at the port entrance at 1:30 PM. We were scheduled for 2:30 PM. We were lucky to be at the closest embarkation terminal. So we were among those who had the least walking to do. We dropped off our suitcases and headed to the check-in counter. There were plenty of desks and almost no passengers. So we quickly completed the embarkation formalities—in just a few minutes—and when we boarded, it wasn’t even 2:00 PM yet. We headed to the buffet, where there weren’t many people. As we finished lunch, it was around 3:00 PM when they announced the cabins were ready. We went down to drop off our luggage in the cabins and then went up to the top deck to take some photos. The ship’s daily program said the safety drill would be at 4:00 PM. So we went to deck 6 at the scheduled time. But later, they announced it would actually be at 4:30 PM! In short, we waited 30 minutes for nothing because of a difference between the scheduled and actual time! The drill itself was long. Gathering everyone took about 20 minutes, I think. Just as we finished, they announced the departure, originally scheduled for 5:00 PM, was delayed until 9:00 PM due to latecomers. We went to check out the library, which had tons of board games and books—more than we’d ever seen. What stood out on this first day was that, for the first time, we had a French-speaking embarkation, announcements only in French (except for the safety drill), French-speaking servers, a paper daily program in French, books in French (which we’d never find on another ship), and menus in French. To wrap up the day, we had dinner at Vatel. I had requested the first seating (6:30 PM) and a table for four, and we got it. We were seated upstairs near the window—a very pleasant table that we’d occupy every evening. What was a little surprising, but we got used to it, was that you had to order everything you wanted at once. The portions weren’t big, but you could choose what you wanted. The cheese was French and excellent.

To be continued...

Hi Has anyone sailed with the French company CFC? What do you think? Haven’t seen many reviews about this company.

Hi everyone,

I’m back from this “mixed” two-week cruise in the Indian Ocean on the Norwegian Sky.

Originally, I had booked a cruise with AIDA (also in the Indian Ocean), but unfortunately, the company decided to cancel it and offered us other options, which we declined because the dates didn’t work for us.

Since my wife really wants to do a cruise in the Indian Ocean, but very few companies offer this destination, it’s a bit complicated—especially when the dates don’t line up. Finding a good compromise between companies and timing is tough. Retirement can’t come soon enough!!!

After some research, I found a really great itinerary with Silversea (a luxury cruise line) for a 19-day cruise from Cape Town to Victoria, stopping in Madagascar (2 days), Praslin, La Digue... But my wife couldn’t get the time off. Not only was the itinerary amazing, but the price was unbeatable (5,200 € per person for a balcony suite, all-inclusive). What a shame—I would’ve loved to try this company, but maybe next time (if we’re lucky enough to have the chance).

My wife tried to take unpaid leave but wasn’t successful... Oh well!

On my end, I have more flexibility with vacation time since I travel a lot for work, so I can accumulate my days off and take them when it suits me.

So, we settled for this cruise (the only one that matched my wife’s vacation dates). Sure, we weren’t thrilled about the ship, but the itinerary wasn’t bad. We figured, why not?

I requested a quote from Logitravel, and after a discount, we paid 2,600 € per person for a balcony cabin (category BA) with the More At Sea package, which includes: 300 minutes of internet, premium drinks, 5 restaurants, and discounts on excursions...

The itinerary:

Day 1 Dubai (UAE) Boarding 11:59 PM Day 2 Abu Dhabi (UAE) 7:00 AM Day 3 Abu Dhabi (UAE) 2:00 PM Day 4 Sea day Day 5 Sea day Day 6 Sea day Day 7 Sea day Day 8 La Digue (Seychelles) 10:00 AM 8:00 PM Day 9 Mahé (Seychelles) 7:00 AM 8:00 PM Day 10 Sea day Day 11 Antsiranana (Madagascar) 7:00 AM 6:00 PM Day 12 Sea day Day 13 Pointe des Galets (Réunion) 8:00 AM 9:00 PM Day 14 Port Louis (Mauritius) 7:00 AM Day 15 Port Louis (Mauritius) 8:00 AM

After booking the cruise, I started looking for flights (Paris/Dubai and Mauritius/Paris). It’s peak Easter vacation time, so tickets are crazy expensive... I ran several simulations on Skyscanner and was shocked by the prices.

A direct flight from Paris to Dubai with Emirates is 1,400 € per person (one way), and the return from Mauritius to Paris (also with Emirates via Dubai) is 1,350 € per person.

Given these outrageous prices, I decided to book a flight with a layover. The best value I found was with Qatar (via Doha) for 650 € per person, with a 2.5-hour layover in Doha, and a direct flight from Mauritius to Paris with Corsair for 750 € per person.

With the More At Sea package, we had a 300 € credit per person for flight tickets (as long as we booked through NCL).

I requested a quote, and they offered: OUTBOUND: April 18, 2025 – Egyptair CDG-CAIRO 10:05 PM-2:30 AM February 19, 2025 – CAIRO-DUBAI 5:30 AM-10:55 AM RETURN: May 3, 2025 – Kenya Airways Port Louis-Nairobi 6:50 PM-10:10 PM, Nairobi-CDG 11:50 PM(+1)-7:30 AM (price: 950 € per person).

Sure, the price was good, but we didn’t want to fly with those airlines, and NCL didn’t have any other options. So, we booked our flights ourselves.

D-Day: Departure from Paris on April 18 with Qatar via Doha:

Two days before leaving, I checked in online and took the opportunity to buy seats near the emergency exits since my wife tends to get swollen legs on long flights. So, she prefers having extra legroom (cost: 132 € per person). It’s a bit pricey, but peace of mind is priceless.

Usually, when I have an early flight from Roissy, I always book a hotel the night before (near the airport) to avoid stress and not miss my flight. But since it was school vacation time and Good Friday, we decided to leave very early from home...

The flight was scheduled for 9:05 AM. We live 70 km from the airport and had to be there by 7:05 AM.

We barely slept... Up at 4:30 AM, and by 5:45 AM, our Uber was outside. We arrived at the airport (Roissy Terminal 1) by 6:50 AM.

Check-in was smooth—less than 10 minutes, and our bags were dropped off with boarding passes in hand.

This was my first time flying out of Roissy Terminal 1 since it was renovated for the Olympics. Wow, it’s a huge improvement—nothing like the old “camembert box” we used to know!

A few photos:

















Coming up: Layover in Doha

😉Hi there, A few months ago, CFC put the EN VOGUE experience on sale, departing from Dunkirk. I booked this package to test the boat and onboard services for myself. I’d read a lot of reviews mentioning numerous issues on board, so I wanted to see for myself what it was really like…

Okay, I’ll stop rambling… The package included boarding at 6 PM on Friday, dinner, a show, an overnight stay, and breakfast. We chose an interior cabin for this experience—since the boat wasn’t leaving the dock, we didn’t see the point in paying more… All in all, it cost 130 € per person. My mom joined us; she got the same cabin for 130 € with no single occupancy supplement.

We’d checked in online to board faster. We took the train to DUNKIRK, then a taxi to the shuttle pavilion—7 € for the ride. When we arrived at the pavilion, we were told to wait because there was a connection issue with check-in. Great start… After about ten minutes, we were finally allowed to proceed. At the counter, they said they didn’t have our cabin cards and no record of our check-in… Very odd. With no solution, they put us on the bus and said we’d sort it out at reception. Perfect. We went through security, and they confiscated our water bottles—never seen that before! Then they said my mom had a corkscrew in her bag, so they searched it… but there was no corkscrew. Total amateur hour… They eventually dropped it.

We got on the bus for a ten-minute ride… We boarded the ship with a crew member and headed to reception. Turns out, we weren’t the only ones in this situation. The nightmare began… Only two staff members were handling all the issues, and everything seemed complicated. They told my mom her cabin had been given to someone else 😲. That was the last straw…

It took forever—they had to redo the entire check-in. Finally, they told my mom her cabin was good to go; they’d mixed her up with someone else… After a solid half-hour, we could finally head to our cabin.

I’m determined to test everything: the pool, jacuzzi, show, restaurant, spa, etc… TO BE CONTINUED

We’ve just returned from a cruise that my wife and I will remember—unfortunately, not in a good way. There’s so much to say that I’ll proceed chapter by chapter. Pre-Cruise On January 24th, 2025, I booked through a supposedly attentive cruise agent the repositioning cruise of the CFC Renaissance to the French West Indies, initially departing from Le Havre, then from Dunkirk, on November 1st, 2025. The return flight was included in the price of this trip. From January, right after booking, this adventure got off to a bad start. Used to major cruise lines, I asked my agent to reserve a table for 4 at the "Vatel" restaurant for the second seating, and to link this reservation to the cabin of friends traveling with us. First brush-off: "Ask the maître d’ at the restaurant entrance on the first night."

"To govern is to foresee, and to foresee nothing is to head for disaster," as Émile de Girardin said.

Following this maxim, in February, I started looking for transportation to Le Havre, which was initially the departure port. Then, I asked the travel agent which airport the return flight would land at. I knew flights from Pointe-à-Pitre to Paris served both main Parisian airports. Here, I found myself like a ping-pong ball between the cruise agent and CFC: The cruise agent said, "Ask CFC," and CFC replied, "No, your agent is your intermediary—ask them." It went back and forth like that. Impossible to pre-book the flight that would take us back to our final destination. During the summer, we learned that the departure port was no longer Le Havre but Dunkirk. We canceled our transfers to Le Havre but, of course, lost the cost of the reservations. Meanwhile, we purchased our "Beverage" package—we chose the "Fraîcheur" option, which included all non-alcoholic cocktails, canned sodas, fruit juices, bottled water, and regular coffees. This detail is important for the rest of the story. Every month, I followed up to find out the return airport. Nothing until October 28th (3 days before departure), when CFC finally informed me it was Orly, along with the flight number and time. Of course, on top of booking at full price, I had to arrange my final transfer home. Since I had very little time before the return flight, I had to book an Uber in a rush for the Orly/CDG transfer. Right after, we were told that our first stop in Lisbon—the most anticipated for many cruisers—had been canceled due to a strike at the port of Lisbon and replaced with Vigo, Spain. A completely unremarkable stop—nothing outstanding. As you can see, the prelude was already problematic, yet we’re far from reaching the peak of our disappointments. .......... to be continued soon.

Hi,

We’re planning a Mediterranean cruise with either MSC or Costa—any recommendations on which to choose? Could you share the pros and cons of each?

We’re 2 adults and 1 young adult (18). Thanks for your feedback! Val

Hello everyone,

If you'd like, I invite you to join me for a week-long cruise to northern Greece, visiting ports that are often less crowded with cruise ships.

Itinerary: Athens, Skiathos, Volos, Thessaloniki, Kavala, Limnos, Hydra, Athens

Hello everyone, So happy to be back on this Forum! We’re heading off on another cruise—our 7th—after a 5-year break... We’ll be leaving from Venice on April 26th with stops in Kotor, Mykonos, Santorini, and Ancona. Could you help me plan the stops by sharing tips, tricks, and advice? For those who already know me, you know we prefer not to take the cruise line’s excursions but instead organize everything ourselves. Thanks in advance to everyone, and looking forward to chatting with you all!

Hello everyone, I’m looking for a cruise line that stops in BARCEELONA and can go to the BARCELONA Aquarium to buy a magnet. I bought one for my 9-year-old grandson, but unfortunately, his dad dropped it, and the boy is sad because it was his grandfather’s. So if someone could buy another one, it’s around 4 €, and I’ll cover the shipping costs. I’ve attached a photo of the model. Thank you so much! Best regards, Patrick

Hi, we're going on a cruise to Norway departing from Dunkirk and sailing up the coast—can you share some ideas on what to visit? Thanks! Gigi

Hi, We're going on a family cruise (9 people) in June aboard the MSC Armonia departing from Venice. For the transfer from Venice Marco Polo Airport to the cruise terminal, I'm thinking of booking a minibus with Suntransfers for 363 € round trip. Do you think that's a good idea? A reliable company? If you have any other suggestions, I'd love to hear them. Thanks so much for your help.

From December 9th to 12th, experience a winter getaway in the heart of the Czech capital, under the magical lights of the Christmas markets.

Enjoy an all-inclusive stay, blending cultural discoveries and festive holiday vibes with Hasamélis & MyAtlas.

Explore Prague’s treasures: Old Town Square, the castle, and the Town Hall Tower for breathtaking views…

This guided tour also takes you to exclusive, privately booked venues: Strahov Monastery, Estates Theatre, Municipal House… A rich cultural program in a cozy, festive atmosphere.

Details and bookings here :)

Space tourism took major strides in 2024, with the market experiencing strong growth, projected to reach $1,526.9 million USD by the end of the year.

Key highlights included the first private lunar landing with Intuitive Machines' Odysseus mission, SpaceX's record of three launches in a single day, and the first spacewalk by a tourist during the Polaris Dawn mission.

Virgin Galactic continued its suborbital flights before pausing operations to prepare its next-generation spacecraft. China made history with the return of lunar samples via Chang’e 6, while Europe launched Ariane 6 and Vega C.

Donald Trump’s return to the White House is expected to accelerate space tourism development, with an ambitious goal: sending humans to Mars before the end of his term.

Projections for 2033 forecast massive sector expansion, with the market estimated to exceed $40 billion USD. Read more...

HELLO, here’s a little review of my cruise on the CELEBRITY EQUINOX 9-night / 10-day cruise CONCIERGE CLASS BALCONY CABIN at 1170 € per person EMBARKATION We arrived around 11:30 AM and were taken care of right away. Priority boarding is now only for suites, but it’s not really necessary since everyone boards quickly. In less than 15 minutes, we were on board. The best part? We could head straight to our muster station for the lifeboat drill—done in no time! AZAMARA, if you’re listening : ) Disembarkations at ports were also very smooth, with a little stand offering wet towels and refreshing drinks. THE CABIN CONCIERGE BALCONY 2108 Perfectly located, with a huge balcony, on the same deck as the pools, just below the buffet, and close to the elevators that took us straight to the restaurant or reception. Concierge class doesn’t come with many perks—we only went to the concierge desk once. We got a small plate of canapés in the cabin every day and access to a few invitations we declined, lol. What really stood out was the location and the large balcony. DINING The buffet is always great, with tons of choices—the best buffet of any cruise line, in my opinion, even if PRINCESS isn’t bad either. It was sometimes crowded, but the island layout meant we never had to queue, except for the last two days when we couldn’t serve ourselves due to a GASTRO outbreak... The only downside was the desserts, which weren’t as good as before. Is it the chef? Or a budget cut? The last day’s FAREWELL BUFFET was amazing. At the restaurant, we noticed a drop in quality, especially with the starters—mostly veggies or soup, basically cheap stuff :( . Though the escargots were still available and just as good. Also, we often got the pager because no tables were free, and service was sometimes really slow. We went to the specialty restaurant « LE MURANO » for around $50 per person. The menu is always the same, but it’s still delicious, with attentive service and the chef flambéing the lobster right in front of you. We loved it! THE PORTS OF CALL BARCELONA / AT SEA / LISBON (2 DAYS) / PORTO / AT SEA / TANGIER / CADIZ / AT SEA A great itinerary with 3 sea days in total. We had mostly great weather, even really nice weather during the 3 sea days. It was less sunny and warm in PORTO and CADIZ. We did everything on our own, except for the first day in Lisbon, where we took a guided TUK TUK tour with Filipe—it was AMAZING! He was really interesting, and we learned so many fun facts. Loved it! In PORTO, everything costs money, which was a bit disappointing. The churches and cathedrals are expensive :( TANGIER was a great discovery. Too bad no mosques are open to visitors, but it’s still a pleasant stop. We’d already visited CADIZ and love this city.

ENTERTAINMENT DURING THE DAY It’s always quiet during the day. You can play mini-golf or pétanque on the grass, and we didn’t hesitate to do laps around the deck. Of course, we also enjoyed the fantastic adults-only pool in the solarium, though sometimes we went to the outdoor pools too. This adults-only pool is still incredible—big and heated, except for 2 days when I complained because the water was suddenly cold. I don’t know why! Of course, some parents try to bring their kids in at the start of the cruise, but not on my watch, lol. After 2 or 3 days, they give up—the outdoor pools were well-heated anyway, so there was no reason to. Apparently, some people didn’t know CELEBRITY—they must’ve realized it’s not a cruise line for kids, pff. IN THE EVENING Apart from the comedian, we saw all the shows. Some were really beautiful, others just okay, but overall, it was a success. The dance nights, though, were pretty average, except for the ABBA night, which always delivers.

CONCLUSION CELEBRITY is still a pleasant cruise line, even if the quality has dropped a little. We still love that fabulous heated adults-only pool, the calm atmosphere on board, the few kids, no Italians, and the zen vibe. The ship is showing its age a bit, but nothing major. We had a great cruise with good value for money. Can’t wait for the next one on the CELEBRITY INFINITY in February! Thanks for reading 😉 PS: Some photos to come

At the Seto forum (Association of Travel Agents), it was highlighted that, despite an uncertain geopolitical context, summer bookings are showing a slight increase (+1.4% overall as of the end of April), with +1.6% on medium-haul and +0.6% on long-haul flights. This growth is supported by an expected revenue increase of +2.9% and an average basket rise of +3.2%.

In terms of destinations, the Greek islands remain at the top despite a slight decline of -1%, the Balearic Islands are gaining ground (+2%), and Tunisia stands out with strong growth (+13%) thanks to its excellent value for money. For long-haul, Mauritius continues to dominate (+9%), while the United States is experiencing a downturn (-14%), behind Indonesia (-6%) and ahead of the Dominican Republic (+4%). Finally, French Polynesia (+16%) and Vietnam (+41%) are emerging as booming destinations.

Read the article

Hello! We’d like to know if we’ll have time to visit a few villages by taking a small boat from La Spezia, given that our cruise ship arrives at 9 AM and leaves again at 5 PM in the afternoon. Thanks for your replies!

Hi there, We’re setting off from Hong Kong on a cruise on January 2, 2026. We’re looking for other passengers to share ideas for taxi excursions or other activities. Thanks! Isabelle and Max 04700 Oraison

Hi everyone,

It was totally by chance that I found this cruise while chatting with Alfred in November 2024. It wasn’t planned, but the price was attractive—one of those "great deals" from Ponant that I love and that don’t exist anymore. Since everyone’s wondering, here’s the answer without waiting for the end of the story: after my various loyalty discounts, I paid **3,250 € per person** for 8 nights/9 days on the expedition cruise *The Essentials of the Seychelles*.

Expedition cruises are by far our favorites. The outings are done by Zodiac with the ship’s naturalist guides, everything’s included, and there’s no need to add any excursions or prepare anything.

We’re liking long flights less and less, so to break up the trip, we decided to stop over in Doha for four days on the way there and one day on the way back.

I’m happy to share the good and not-so-good moments, the great surprises, and the disappointments of this trip with you.

Hi everyone, I’m starting to look into small solo cruises, for now in November. It’s my first cruise, so I’m a bit nervous. Anyone potentially interested in 7 days in Italy, Tunisia, and Spain? If you’ve got any tips, I’d love to hear them. Looking forward to reading your replies

Hi everyone, I’m new to this forum and I’m going on a Costa cruise in three weeks with my family (there’ll be 14 of us in total). The planned stops are: Barcelona, Palma, Ibiza, Palermo, Rome, and Savona. Given the high cost of the excursions offered by Costa, I’m looking for tips and great deals. In your opinion, what are the best excursions to do at these stops? Which sites shouldn’t be missed? Thanks in advance for your recommendations.

SANDRINE🙂

Europe is packed with spectacular carnivals where traditions and festivities blend in vibrant, colorful parades. In 2025, several must-see events will draw visitors, including:

1. Cologne Carnival (Karneval) in Germany 2. Menton Lemon Festival (Fête du Citron) in France 3. Santa Cruz de Tenerife Carnival in the Canary Islands 4. Binche Carnival in Belgium 5. Nice Carnival in France 6. Cádiz Carnival in Spain 7. Basel Carnival (Fasnacht) in Switzerland 8. Dunkirk Carnival in France 9. Rijeka Carnival in Croatia 10. London Carnival in the UK

A great opportunity to discover unique celebrations without heading to Venice, which is already well-known to the general public. See the slideshow

The 2024 AirHelp Score ranking highlights Air France (22nd), Air Corsica (48th), and Air Caraïbes (89th) among the world's airlines. Air France has improved with a score of 7.17, thanks to strong customer satisfaction (8.1) and punctuality (7.1), but needs to work on complaint handling (6.3). Air Corsica makes a notable debut, marked by solid punctuality (7.7) but weak claims processing (4.4). Meanwhile, Air Caraïbes has taken a sharp dive, penalized by a steep drop in complaint management (2.9). The global podium is dominated by Brussels Airlines, Qatar Airways, and United Airlines. Read more...

Hi there, I’m going on a cruise in March, sailing the Mediterranean on the Tosca Toscana. I’d love to hear your great tips for life on board and for the different stops: Barcelona, Rome, Palermo, and Civitavecchia. Thanks in advance!

Hello, We’re back from this cruise. Boarding in Dunkirk: The doors opened around 12 PM. Since we were a bit early, I asked if my husband, who uses a walker, could wait inside instead of outside. I left him with the two suitcases and our two backpacks in the small hall while I parked the car in the reserved CFC parking lot for 10 € per day. The shuttle that was supposed to take people from the parking lot to the model pavilion was supposed to arrive in 5 minutes, but after 15 minutes, nothing. After waiting 15 minutes, I saw a man walking and asked if I could follow him. In 15 minutes, we arrived, and still no sign of the shuttle—it must have passed us. Arrived at the model pavilion. My husband had already checked in the suitcases with the help of a CFC staff member. The remaining formalities were completed quickly. We were on board by 12:15 PM. Headed to the buffet on deck 11 and waited in a lounge to access our cabin. At 2 PM, we discovered our balcony cabin on deck 9 at the rear: spacious with a large balcony compared to MSC/COSTA. Since we were at the rear, cabin 9202, there was always an issue with elevator number 4: "priority." Elevator number 2 stops at deck 10... and elevator number 3 was often out of order, leaving only number 1 for those with mobility issues to reach the buffet, especially for people who struggle with stairs. Note: only one child on board and lots of "gray hair." DAY 2: At sea. Lots of activities offered. Day 3: GOTHENBURG (Sweden). Sunny, 19°C at 11 AM. Excursion booked with CFC: Gothenburg and Haga for all. Interesting visit with a great guide. The HAGA district, in our opinion, is full of cobblestones and nothing special, not suitable for people using a cane or wheelchair. Elevator number 3 was out of order again. Day 4: Copenhagen. 15°C in the morning, showers in the afternoon. We didn’t book an excursion since we’d already stopped here with CFC in 2025, and based on advice from this forum, we took the hop-on/hop-off bus right in front of the ship. I still went to see the Little Mermaid again. No TV, but the elevator was fixed. DAY 5: At sea. Still no TV. DAY 6: GDANSK (Poland). 15°C, rain all day. There’s a shuttle to get to the city center. We took the excursion: Panorama of Gdansk. The guide left us at the entrance of the city center for 45 minutes, telling us what to visit. Meet-up for the rest of the tour at 3 PM. The bus left at 3:15 PM to cover 10 km to see St. Mary’s Cathedral. We arrived at 4:16 PM... The guide said there are often traffic jams in that direction. We had 10 minutes on site before heading to see the lighthouse and the Westerplatte monument, where we also had 10 minutes. Many of us wondered why we didn’t do the tour in the opposite direction since they knew there would be traffic... I went to reception to complain about the organization. The staff member read me the program: we were supposed to start with the lighthouse, then go to the cathedral and stay for 30 minutes before heading to the center of Gdansk for a short guided walk with some free time to buy souvenirs, etc. The guide did the complete opposite of what was planned and didn’t even give us a guided tour—just dropped us off in the city... DAY 7: Bornholm Island (Denmark). 14°C, a few sunny spells. We saw in the excursions that there was a walking tour of RØNNE. So, like many others, we explored on our own. There was a small orchestra welcoming us at the port and two people with city maps. We took the shuttle to leave the port—it ran every 15 minutes. The tourist office was next to the "shuttle bus." A pleasant visit at our own pace. DAY 8: KIEL (Germany). 18–23°C, nice weather. We took the "Kiel for all" excursion. Great guide and interesting visits. The port is in the city, and in 10 minutes, we were in the city center by following a blue line on the ground from the port. Elevator 3 was stuck again... and the TV was back. DAY 9: At sea. Elevator 3 works. DAY 10: At sea. Elevator 3 is out of order again... DAY 11: Disembarkation in Dunkirk. Cabins had to be vacated by 7:30 AM. Buffet open until 9 AM. Elevator number 1 was "reserved," leaving only number 2, which doesn’t go up to deck 11... a problem for people with mobility issues who had to cross the entire deck 11 and try to use one of the four working elevators at the front, which were crowded. My opinion: Interesting stops. The onboard staff were always welcoming, smiling, and mostly French-speaking. Evening shows were better than in March/April 2025—better singers, dancers, and presenters, and the costumes were improved. I liked the "magician" shows less. There were three onboard lectures by a very cultured person, but they went off-topic and were too historical for my taste. I didn’t attend the other two; my husband went to the second but not the third. For this cruise, there was a bridge theme, but we’re not players or interested. We didn’t take a drink package on board—water, coffee, tea, and herbal teas were available.

We had a water leak in our cabin the night before disembarkation. We reported it, and after the technical staff came (with a translator who didn’t speak English), we were asked to leave the cabin for a while for repairs. We went to a lounge, and after 1.5 hours, I checked in at reception. The repair took longer than expected... we had to change cabins... not ideal the night before disembarkation. No balcony cabins were available, so we got an ocean-view cabin, 6075, with a bathtub (impossible for both of us to use). We packed our suitcases, took a shower in our cabin, and moved to the new one. Noise from chairs until 12:30 AM because the cabin was under a lounge, and constant ventilation noise in the hallway... sleep was hard to come by. Disembarkation: Well organized. We were helped with transporting the two suitcases and bags to the waiting room while I took the shuttle to get the car. Guylène

We're considering a new cruise soon and would like to try the Renaissance. The uniqueness of the promenade cabins appeals to us, but could anyone give us some insights on the following points: - Is the glass door sufficiently tinted to prevent outsiders from seeing into the cabin? - Is the soundproofing good enough to block out conversations on the promenade deck? Thanks in advance to anyone who can help!

hi there Here’s the cruise schedule for 2026. It’s a great way to get ideas and maybe even meet up with other members. 2 essential rules:

1) never "quote" the calendar when replying—this’ll avoid any confusion 2) follow the format below DD/MM - username / SHIP IN CAPS / number of days / cruise title / departure port DON’T FORGET THE SPACES between the / /

REMINDER Despite my requests, few people follow the requested format. Cruises that stray too far from it won’t be listed anymore—sorry!PLEASE respect the templates! COPY AND PASTE THE FORMAT BELOW AND REPLACE WITH YOUR DETAILS IF YOU’RE STRUGGLING DD/MM - username / SHIP IN CAPS / number of days / cruise title / departure port DON’T FORGET THE SPACES between the / / It takes time to fix mistakes, so THANKS TO EVERYONE for your help!

YOUR TURN 😉

NUMBER OF CRUISES 2026: JANUARY FEBRUARY MARCH APRIL MAY JUNE JULY AUGUST SEPTEMBER OCTOBER NOVEMBER DECEMBER

Hi everyone, I’m back from my 10-day cruise to Japan and South Korea and wanted to share my experience. Before leaving, I searched the forums but found very few firsthand accounts of this kind of trip.

Just so you know, a cruise isn’t some slow, easy trip—every port stop is an adventure!

We flew from Marseille with Lufthansa via Frankfurt, with a short 1.5-hour layover that was just enough, though we still had to sprint to make our connection. We’d booked seats with extra legroom, which was great—we were next to premium economy, so we had a good spot. The airline hadn’t sold all the premium seats and kept making announcements to attract takers, but no discounts!

After about 12 hours, we arrived at Tokyo Haneda feeling pretty wiped since we hadn’t slept. The time difference is 7 hours, so we landed in late morning in Japan. We took the free rail shuttle to central Tokyo. The entry process went smoothly thanks to the Japan web app. For the subway, we’d registered our Suica card, but we hadn’t anticipated how tricky transfers could be when stations don’t always have elevators—bit of a hassle, but still cheap! Navigating the subway is super easy, though. We’d bought a SIM card on Amazon beforehand, so everything was smooth.

We’d booked a room at the Grand Hazelmon Hotel, which is near the Imperial Palace. It’s a quiet business district in the evenings and well-connected by subway.

I’d opted for a half-room, so I was worried about space, but it was fine—no smaller than a London or Paris hotel room! Breakfast was included and really good.

We even had dinner there one night—dishes were around 9 € at a 4- or 5-star hotel, so we didn’t hold back.

In the afternoon, we visited the Imperial Palace. You can’t go inside, but it’s a green oasis—surprisingly peaceful despite Tokyo’s 36 million people—and very secure.

I’ll share more of my adventures later!

Hello,

My husband and I are heading to French Polynesia on August 21st for a cruise on the ARANUI 5 to the Marquesas Islands. If anyone has taken this cruise recently or during the late August/early September period, I’d love to hear your impressions and any practical details. Thanks for your feedback! Elettra69