A scam from A to Z.

A scam from A to Z.

I just got off a 15-day cruise around Japan on the Norwegian Spirit. Never again!

Drink prices are exorbitant ($12 before tax for a beer, a 500ml bottle of water for $6.50 before tax!!!)

That’s $13 per liter of water before tax!!!!!

No entertainment at all.

Shows were really mediocre.

No dedicated space for kids.

Food was repetitive, way too salty, and just not good.

Port stops were too short, and some days at sea were way too long!

Time to disembark: over an hour, like in Korea (Icheon). On a 5-hour stop, that’s wasted time!!

Excursion prices ranged from $199 to $350 per person (for less than 6 hours on land!!!)

And to top it all off: after a case of food poisoning on board and a visit to the ship’s doctor (in the middle of the night due to feeling unwell and vomiting), we were charged $4,800 for medical exams!!

Yes, you read that right: $4,800!!!!!!

Just to clarify, the person was in consultation for about 2.5 hours... These fees were directly charged to our account since they force you to register a credit card at the start of the cruise!!

On top of that: service charges on board: $20 per person per day! That’s $1,680 before tax, of course!! We contested them, but they were still charged!!

Other unknown fees charged by mistake!! I had to open a dispute with my bank.

So go with MSC or Costa instead...

but avoid Norwegian—an unscrupulous company that takes advantage of vulnerable people.

Date of experience: August 10, 2025

Hi there, Here’s a little recap of my cruise on the CELEBRITY INFINITY from February 14th to 23rd. Itinerary: Athens / Thessaloniki / Thessaloniki / Kusadasi / AT SEA / Cyprus / AT SEA / Rhodes / Heraklion / Athens / Athens Since the cruise ended on Monday, we had to leave the ship on Sunday to go back to work on Monday 😕 Bring on retirement! This was our 34th cruise, and the price was around 1,300 € per person for AQUACLASS. Just to remind you, AQUACLASS includes spa access, a cabin with a hydro-massage shower, and a dedicated restaurant. For once, I have to say we didn’t get a good deal—prices dropped two months before departure, and we could’ve had AQUACLASS in a guaranteed cabin for 1,000 € per person. So, I think for January/February cruises, it’s better to book last-minute. We arrived in Piraeus on the 12th in the evening. The hotel was great—"Phidias Piraeus Hotel"—close to the center, with a spacious room (upgraded by Booking to a junior suite). The breakfast was decent, and the price was 125 € for two nights, all included. The cherry on top? The hotel offers free shuttles to the cruise ship on departure day—really awesome! We’d never visited Piraeus before, and it was a lovely surprise. Not only was the weather gorgeous, but the walk was really pleasant—the port, the beach, the little streets. It was way nicer than I’d imagined! TO BE CONTINUED: BOARDING 😉

This isn’t a full review but a quick summary, since I’m short on time and won’t be able to do a proper one.

Our cruise started in Port Canaveral (Orlando), and there are no longer direct flights from Paris. So, we had to take a connecting flight with British Airways (code-share with American Airlines):

Paris / Miami / Orlando and the return Orlando / Philadelphia / Paris.

Three days before departure, I went on British Airways’ website to check in and buy exit-row seats so my wife could stretch her legs. That’s when I saw that one leg of the return flight (Philadelphia / Paris) had been canceled.

I called the airline, and they confirmed the flight was indeed canceled, and the agency I bought the ticket from had been informed back in September. But the agency never told me—or just forgot. So, I called GO Voyages, and it was the same old story: blah, blah, blah...

They offered me a flight with two connections, the last one in London (with an airport change at my expense—about 80 €). I refused because I’d bought a ticket with only one connection, and on top of that, there were taxi costs for the airport change.

After some back-and-forth, GO offered to refund the ticket—but in a month. So, I ended up buying two last-minute tickets at my own expense while waiting for the refund.

Never again with GO for flights—their customer service is terrible, and everything is outsourced....

The cruise I was disappointed with this cruise.

Isa was right—the service at Celebrity has really gone downhill.

The buffet was fine—everything was fresh and varied. But in the restaurants (especially the main one), the dishes were really basic (as the Canadians say) and simple (nothing like Princess).

The ship showed signs of wear and was even dirty in some places. I had to ask for our cabin to be redone when we arrived because the bathroom didn’t seem very clean.

The "Elite Club" perks are fading fast—so much so that you don’t even feel like going (just a glass of sparkling wine and some mediocre appetizers). You have to fight to get another drink if you don’t like that sparkling wine...

Before, in Concierge Class, the bottle of sparkling wine was in a champagne bucket on the coffee table with ice. Now it’s just in the fridge.

The appetizers served in the cabin around 5 PM weren’t appetizing at all. The list goes on...

Luckily, I didn’t pay much for this cruise, or I would’ve really regretted it.

The ports of call (Key West, Nassau, Puerto Plata)

I’ve already stopped at these places before, so it was just beach time and sightseeing...

Still, I had a great week under the Caribbean sun, and it was a nice break.

I’d only cruise with Celebrity again if the price was right or there was a big promo.

See you soon for more adventures! Alfred

Hi everyone,

It was totally by chance that I found this cruise while chatting with Alfred in November 2024. It wasn’t planned, but the price was attractive—one of those "great deals" from Ponant that I love and that don’t exist anymore. Since everyone’s wondering, here’s the answer without waiting for the end of the story: after my various loyalty discounts, I paid **3,250 € per person** for 8 nights/9 days on the expedition cruise *The Essentials of the Seychelles*.

Expedition cruises are by far our favorites. The outings are done by Zodiac with the ship’s naturalist guides, everything’s included, and there’s no need to add any excursions or prepare anything.

We’re liking long flights less and less, so to break up the trip, we decided to stop over in Doha for four days on the way there and one day on the way back.

I’m happy to share the good and not-so-good moments, the great surprises, and the disappointments of this trip with you.

Hello, we’re taking the Celestyal Journey in August. We’re used to cruises, but we don’t know this company or this ship. I know it’s not very big, but that fits our expectations better these days. If anyone has already been on this ship, I’d love to hear your thoughts. Thanks for your feedback!

Is it possible in Cinque Terre to do the village walk without getting off the small boats? Sea view. A bit limited by the stopover time on our cruise. Thanks for your reply.

Hi everyone, In a month, I’ll be on the *Renaissance* with Compagnie Française de Croisières. I’d just love to hear your thoughts on this ship—what you liked, what you liked less, etc. Thanks to all of you! Have a great day

Struggling to fill up

Explora Journey is the cherry on top, but I wish that cherry were a melon," Patrick Pourbaix diplomatically put it. Without revealing the fill rate, the France director of the company admitted: Explora Journeys' first ship, Explora I, is far from full.

around 5 percent of French passengers on board.

Hi, I'm looking into a cruise for May 2026. I'd love to hear your thoughts on the MSC Preziosa ship. Thanks, Diane

Total of 16 days on the ship with the advantage of one day at sea and one day in port, so time to rest in between. NORWEGIAN JOY: 1-Food not as good as on Costa and MSC (fewer dish choices or repetitive meals, no region-specific meals, meats are good but desserts are really not good at all, no real exotic fruits despite the regions you visit, and even the other fruits like melon and pineapple aren’t ripe). No need to dress up for evening meals: freestyle, so don’t bring too many evening outfits. 2-No fixed time or place for meals: queues every time in the restaurants, tables assigned based on your group size, so it’s hard to interact with other passengers. 3-Passengers mostly American: shows cater to their taste, fewer musical-style performances in the theater compared to Costa and MSC. 4-Excursions are very expensive and always in English. Americans still leave huge tips for the guides. ITINERARY: 1-Miami departure port (airport: 3-hour queue for passport control!) 2-2 days at sea, then Cartagena in Colombia: definitely don’t take the Pirates excursion (it’s terrible, even for kids—they make you run all over the city for their lame "show"!). You can even stay at the port where there’s a beautiful park called "Oasis" with lovely birds... and a café. Otherwise, while visiting the city, buy t-shirts ($10 USD—the best quality and markets of all the regions visited) or taste ripe exotic fruits you’ll never find on the ship ($3). 3-Colon/Panama: several interesting excursions to the locks (old and new). They use highways, so you don’t see much of the country. Crossing from the Atlantic to the Pacific via the canal and the lake: not much view of cities during the passage, just a few islands and greenery on the lake. 4-Puntarenas/Costa Rica: We took the coffee plantation tour, which lets you drive through villages and see more of the country. 5-Guatemala: Highly recommended excursion to Antigua: a very pretty old town with a human scale, lots of women trying to sell you all sorts of things but always with a smile and full of color. Enjoy bargaining—it’s a real connection with the locals. 6-Acapulco/Mexico: a big city that reminds you a bit of Rio/Brazil. Beaches right near the port if you want to swim, as well as little shops selling everything. The famous cliff divers: it’s crowded, so it’s hard to find a good spot to really see them jump. Lots of police and heavily armed military, so probably best not to take risks venturing alone into the poorer neighborhoods like favelas in the hills. 7-Vallarta/Mexico: a gem, a small and very pleasant seaside resort with a lovely promenade, lots of colors, statues, souvenirs, and cafés.... 8-Cabo San Lucas/Mexico: The ship stays at sea; you go ashore by small boats from the port. Lots of shops, restaurants, etc., right at the port if you don’t want to take an excursion. It’s quite chilly early in the morning on these small boats, so bring a jacket. 9-Los Angeles: disembarkation—another 3-hour queue for passport control. If you have a flight right after, be careful: either ask for disabled assistance on the ship (they have a fast exit) or hire paid porters who also get you out quickly.

Hi there, I’m considering a cruise on this ship in the recently introduced Yacht Club category. Have any forum members tried it? What are your thoughts? Positive or negative? Which cabins should we go for—or avoid? We’re already familiar with the Yacht Clubs on the Splendida, Fantasia, Preziosa, and Divina series. We weren’t as keen on the one on the Seashore—we found it too big. Thanks in advance for your feedback! Best, Claudine

Hi there,

I need to take the Explora I ship for a cruise departing from Venice (Fusina port) in mid-October.

We’re spending two days in Venice beforehand. How do we get to the ship? Is it easier to take the train back to Mestre and then a taxi? Are there taxis at Mestre station? Do we need to book in advance? Do you know of a reliable company?

Explora doesn’t offer a bus transfer and mentions a water taxi for 360 €!!!!

Thanks in advance for your help. Best regards, Claudine

Hi, I’m looking at several cruises on this ship. It’s one of the smallest and oldest. I’d love to hear your impressions..? From what I can tell, there’s no indoor pool—is the outdoor pool heated?

Also, as of now, alcoholic drinks aren’t included anymore. I’d like to get an idea of the price if we want to have a glass of wine or something else. Does anyone have the drink menu?

Thanks

Hi everyone, I really enjoy traveling by boat, and I usually book directly with the cruise line. At the same time, I get a lot of ads for Croisières.fr, which, as a middleman, offers me the same cruises as the cruise lines themselves. I’d love to know if any of you have booked through them before and if everything went smoothly? Thanks!

Hi everyone, If any of you have taken this ship before, could you tell me if there’s Wi-Fi on board and, if so, what the cost is? I can’t seem to get the info from Rivages du Monde. Thanks, and have a great day!

Hello! We’d like to know if we’ll have time to visit a few villages by taking a small boat from La Spezia, given that our cruise ship arrives at 9 AM and leaves again at 5 PM in the afternoon. Thanks for your replies!

Is it easy to disembark from the MSC Virtuosa and do an independent excursion on our own? Is the ship docked at the pier in the various ports like Pointe-à-Pitre, Antigua, St Kitts, Saint Martin, and the British Virgin Islands (Tortola)? Thanks for your feedback! Danielle

Hi there A few photos from the Explora Journey—the ship is stunning, and I can confirm the dining is on par with Michelin-starred restaurants. Plus, you get to choose between several restaurants where everything is included, even drinks and champagne!

hi, I’m leaving Hamburg for Iceland at the end of July. The boat arrives in Reykjavik on Tuesday, August 4th at 8 AM, and I’d like to book a day trip like the Golden Circle or Secret Lagoon… The sites like GetYourGuide and others list departures at 8 AM. If you’ve used these sites with the MSC Preziosa, could you let me know how to go about it? Thanks! 😉 allyMB007

My wife and I are going on a cruise on the MS Vesteralen on August 4th. The ship stays close to the coast to deliver mail and packages. My wife is a musician and is sensitive to the movement of the boat. Which deck and cabin should we choose?

Thanks in advance

Hi, it seems like you have to leave a deposit when you board the Nile cruise boat, and that it’s possible to pay in cash (in EGP). Could you confirm the amount per person in EGP? Thanks.

Hi there, we’re planning an Adriatic cruise in September 2025 on CFC’s Renaissance ship—we’ve already sailed with them four times. For this new cruise, when entering passenger details, we’re asked to check the box “I have taken out insurance,” which is the first time this has been required. For recent sailings on the CFC Renaissance, did they ask you for an insurance certificate? Thanks

Hi, We’re leaving on June 20th for a cruise to Denmark. The ship’s excursions to the North Cape from the port of Honningsvåg are fully booked. Does anyone have the contact info for a taxi that could take us there and show us around at the same time, since we’ve got some time to spare? Or any info on a bus that does a circuit? Thanks in advance, and have a great evening!

On August 10 in Havre St. Pierre, I booked the boat "Capitaine Richard" from 9:15 AM to 5:00 PM with a capacity of 10 passengers. We are two and are offering the remaining spots. The price to pay on-site is CAD 120 per person if there are 8 or 10 passengers, and CAD 140 if there are 6 passengers. Drinks and lunch are not included. Capitaine Richard is a very friendly character and has a lot to show us. I think it’ll be a great excursion. I’m offering this first to French-speaking cruisers, but if there aren’t enough, I’ll post on an American site. Please contact me quickly—I have a feeling the other available boat was chartered by Azamara and already seems full...

I'm considering a cruise from Saigon to Siem Reap in Cambodia on the boat *La Marguerite* with Rivages du Monde. I'd love to hear from travelers who've done this cruise. Thanks in advance! Amantinou

Thoughts for the cruisers currently in the UAE...

Apparently MSC has kept its ship docked in Dubai for now...

Hi there, I’d like to ask . . . Are all included meals on board the boat when we’ve purchased excursions? With the boat, I mean. Is it ever the case that the included lunch is served en route for the group at a restaurant, or do we always have to return to the boat to eat and then head back out in the afternoon to continue the visits? Thanks in advance!

Hi, I’m looking for information about the cruise currently running from May 29 to June 10, 2025, around Iceland. The ship didn’t make the scheduled stops—it skipped 2 and stayed a full day off the port of Reykjavik. The cruise seems to have been completely disrupted. Could anyone tell me the reasons? We were planning to go soon, but this situation is making us think twice. Thanks!

Hi there, I have a layover in Naples in September and have two quick questions: - Does the boat still dock in the city? - Hotel: Could anyone recommend a 3- or 4-star hotel in the city that you’ve personally stayed at (I’m past the age for "editorial recommendations")? Ideally, it’d be close to the "San Carlo" theater, where I need to go in the evening. Thanks everyone! Francis

Hi everyone, Little cruise heading north... First stop: Copenhagen. There’s a good chance the boat will dock at OCEAN QUAY, which is over 5 km away from the Little Mermaid! I’m struggling to figure out how to get there by taxi, bus, or shuttle. Thanks for your tips! I can still walk, but 5 km through the port area... Have a great rest of the day!