Depuis deux mois je ne peux plus marcher et suis en fauteuil roulant. Mon médecin me dit que j’en ai encore pour plusieurs mois. Elle va donc me faire un certificat médical pour annuler ma croisière de fin juillet.
Je comptais justement l’annuler avant de payer le solde fin mai car je ne veux pas avoir un avoir du montant de toute la croisière.
Comme pour finir je vais l’annuler pour raison de santé j’aimerais savoir comment il faut procéder :
Doit t’on d’abord annuler la croisière puis contacter l’assurance (j’avais pris l’assurance de Croisiland) ou le contraire ?
Quels papiers doit t’on fournir à l’assurance ?
Le remboursement de mon acompte me sera t’il donné par l’intermédiaire de l’assurance ?
De même j’ai pris mes vols séparément de la croisière. Je compte donc faire marcher l’assurance de ma visa premier.
Dois je annuler les vols (j’avais pris des vols chez eurowings non remboursables) puis contacter l’assurance ?
Expliquez moi s’il vous plaît car je suis un peu perdue en plus d’être très démoralisée en ce moment.
Prenez contact par mail avec votre agence qui vous donnera la marche à suivre puisque vous avez pris une assurance par leur intermédiaire
En même temps, contactez l'assurance de votre CB pour ouvrir un dossier de sinistre ( annulation vols et annulation de voyage) et un numéro de dossier vous sera communiqué et vous aurez une date limite pour faire votre déclaration avec les documents à fournir pour annulation de la croisière et annulation des vols, ceci au cas où l'assurance prise avec l'agence ne couvrirait pas tous vos frais.
En fonction de la date d'annulation auprès de votre agence et du départ de la croisière, une certaine somme restera à votre charge mais prise par l'assurance ensuite.
Avec votre agence, vous êtes entre de bonnes mains.Suivez bien leurs conseils y compris pour les vols que vous avez pris séparément.Tous les documents nécessaires vous seront fournis.
Jany je suis vraiment désolée 🙁 et je te souhaite un rétablissement le plus rapide possible dans ta situation.
Pour ta question je pense aussi que, comme tu as pris l'assurance avec l'agence de voyage, il faut d'abord contacter l'agence de voyage et ils te diront comment procéder. Ils devraient te rembourser ce qu'ils te doivent selon les CGV (le cas échéant), puis tu contactes l'assurance en expliquant la situation. L'assurance t'indiquera les documents à fournir. Tu devrais certainement fournir un certificat médical. Dans une situation similaire l'agence m'avait fourni un genre de "solde de tout compte" indiquant ce que j'avais payé, ce que l'agence m'avait remboursé et donc la somme qui restait à demander à l'assurance.
Pour les vols je contacterai aussi au préalable le service d'assurance de ta carte bleue pour leur demander comment procéder, je pense que c'est mieux qu'ils soient au courant avant.
Par contre actuellement ça doit être des services difficiles à contacter. Le plus urgent pour moi est l'agence de voyage, pour les vols c'est moins pressé.
Comme ce n'est pas lié au Covid (au besoin il faut que ton médecin le précise sur le certificat) tu devrais obtenir le remboursement.
Je te souhaite beaucoup de courage et de patience.
bonjour Jany
je suis désolée pour toi , que t'arrive t il?
Vu que tu es à deux mois du départ je pense que tu peux annuler sans passer par l'assurance.
Il faut aussi savoir si ta pathologie était déjà connu avant ta réservation? car dans ce cas là l assurance ne prend pas en compte.
mais effectivement dans tous les cas il faut demander à l'assurance si ton problème est "compris" dans l'assurance ou pas et la marche à suivre.
Depuis deux mois je ne peux plus marcher et suis en fauteuil roulant. Mon médecin me dit que j’en ai encore pour plusieurs mois. Elle va donc me faire un certificat médical pour annuler ma croisière de fin juillet.
Je comptais justement l’annuler avant de payer le solde fin mai car je ne veux pas avoir un avoir du montant de toute la croisière.
Comme pour finir je vais l’annuler pour raison de santé j’aimerais savoir comment il faut procéder :
Doit t’on d’abord annuler la croisière puis contacter l’assurance (j’avais pris l’assurance de Croisiland) ou le contraire ?
Quels papiers doit t’on fournir à l’assurance ?
Le remboursement de mon acompte me sera t’il donné par l’intermédiaire de l’assurance ?
De même j’ai pris mes vols séparément de la croisière. Je compte donc faire marcher l’assurance de ma visa premier.
Dois je annuler les vols (j’avais pris des vols chez eurowings non remboursables) puis contacter l’assurance ?
Expliquez moi s’il vous plaît car je suis un peu perdue en plus d’être très démoralisée en ce moment.
Merci
Et portez vous bien surtout !
Ton dossier ne va pas être simple à régler .
Tout d abord je n ai pas de solution miracle . Il m est arrivé à peu prés la même chose , j avais pris 2 billets dans une agence NF tenue par une amie . Billets et assurance en poche , je suis obligé d annuler nos vols 10 jours avant suite à un probléme de santé ( opération obligatoire ) . Aprés avoir averti la copine de l agence , celle ci à contacté l assurance de NF . Malgrés mon dossier médical et les coups de tel de la responsable de l agence , l assurance à mis 3 mois pour me rembourser . Comme quoi ce n est pas simple alors que mon dossier médical etait béton et que mon amie était la responsable d agence NF.
Bonne chance .
Bonsoir Sophie
Comme notre croisière sur le Lofoten me semble loin !!!
Et que de choses se sont passées depuis ! L’année 2020 a très mal commencée pour moi et j’ai enchaîné les soucis de santé. J’espère qu’elle se terminera mieux et pour moi et pour tout le monde !
Je te remercie beaucoup pour les conseils. J’avoue que j’étais un peu paumée.
Bises
Je ne pense pas que ton dossier soit compliqué si l'annulation pour motif médical est prévu dans ton assurance (tu peux le vérifier tout de suite dans ton contrat, mais la plupart des assurances le contienne). Par contre en effet ça peut être long, c'est souvent long avec les compagnies d'assurance, et en ce moment en particulier.
Plein de pensées pour toi.
"VÉRIFIEZ LA DATE RETENUE PAR L'ASSUREUR SI VOUS ANNULEZ LE SÉJOUR
Pour être remboursé par l'assurance annulation, vous devez informer l'assureur par écrit (courrier ou sur le site de la compagnie) dans le délai mentionné au contrat (généralement dans les 5 jours suivant l'événement). Il doit vous rembourser les frais d'annulation qui s'appliquent à la date de l'événement motivant l'annulation. Mais parfois il peut jouer sur les dates : ainsi, si vous prévenez le voyagiste une semaine avant le départ (frais d'annulation de 90 %, par exemple) alors que vous êtes malade depuis deux semaines (frais d'annulation de 60 %, par exemple), il vous réclamera 90 % du prix du voyage. L'assureur, quant à lui, ne vous remboursera qu'à hauteur de 60 %.
Jany dit que cela fait déjà deux mois qu'elle est malade. Il ne faut peut être pas trop tardé .
Bonjour Juan,
Merci. Je pense en effet qu’il va me falloir beaucoup de patience pour être remboursée tout comme pour que mon problème de santé se résolve !
Comme si tu avais besoin de ça en cette période ! Je te souhaite du fond du cœur que cette situation de santé ne soit que transitoire et que tu retrouves tous tes moyens.
Résiste et accroche toi.
Si le chemin est difficile, le difficile est le chemin.
Bonjour jean Michel
Ton message me touche beaucoup, merci ! Comme quoi ce forum n’aide pas qu’à discuter croisiere !
Mon médecin pense que je ne remarcherai pas avant 3 ou 4 ou 5 mois environ (j’ai un gros problème de colonne) en souhaitant bien sûr que ce soit avant. Qu’elle me dise la vérité m’aide maintenant à mieux supporter car ainsi je n’espère plus remarcher pour la semaine suivante !
Cordialement
Coucou Jany,
Je viens juste de voir ce post qui m'avait échappé.
Je suis désolée de ce qui t'arrive.
J'espère que tout va vite s'arranger pour toi, la santé en premier, bien sur, puis ton annulation.
Ne te voyant plus sur le forum, je t'avais envoyé un message en MP.
En plus d'être angoissants les problèmes de colonne sont souvent très douloureux.
Il faut en effet du temps, je sais, pour que tout refonctionne.
A bientôt,
Catherine
Bonjour Catherine,
Je te remercie pour ton gentil message.
Je m’excuse de ne pas t’avoir répondu sur « messages privés » mais je ne suis plus prévenue par mail lorsque j’en ai un donc je viens de découvrir qu’en fait plusieurs messages d'encouragements m’attendaient sur Messages privés !!!
Bonjour à tous
C'est avec une immense tristesse que j'ai appris ce matin le décès de notre amie Nathalie (nadu)
Beaucoup d'entre nous la connaissaient à travers ce forum, qu'elle appréciait tant. Elle aimait lire vos récits de voyage, participer aux discussions, partager ses comptes rendus de croisières et donner de précieux conseils, toujours avec bienveillance, douceur et discrétion.
Pour moi, Nathalie était bien plus qu'une passionnée de croisières. C'était une amie, une personne profondément gentille, toujours à l'écoute malgré les nombreux problèmes de santé qu'elle affrontait avec beaucoup de courage. Nous correspondions régulièrement et parfois on a eu l’occasion de s’inviter chez l’une l’autre ou d’aller ensemble avec nos époux respectifs au salon de la croisière.
Nous avions un rêve en commun : lorsque nous serions toutes les deux à la retraite, nous avions prévu de partir enfin en croisière ensemble. La vie en a décidé autrement, et ce voyage restera à jamais un projet que nous n'aurons pas eu le temps de réaliser. C'est une pensée qui me serre particulièrement le cœur aujourd'hui.
Je garderai le souvenir d'une femme douce, généreuse et toujours prête à aider les autres. Sa présence sur ce forum laissera un grand vide, tout comme son amitié dans ma vie.
J'adresse mes plus sincères pensées à son mari, à sa famille et à tous ceux qui ont eu la chance de la connaître.
Bon vent, Nathalie. J'aime à penser que tu navigues désormais sur une mer infiniment calme, sous un ciel toujours bleu. Tu resteras dans nos pensées et dans nos cœurs à chaque fois que nous parlerons de croisières ou que nous embarquerons pour un nouveau voyage.
Repose en paix, Nathalie !
Ceux qui veulent témoigner un message de réconfort et sympathie à son mari, peuvent m'envoyer un mp, je transmettrai
MERCI
hi there
Here’s the cruise schedule for 2026.
It’s a great way to get ideas and maybe even meet up with other members.
2 essential rules:
1) never "quote" the calendar when replying—this’ll avoid any confusion
2) follow the format below
DD/MM - username / SHIP IN CAPS / number of days / cruise title / departure port
DON’T FORGET THE SPACES between the / /
REMINDER Despite my requests, few people follow the requested format. Cruises that stray too far from it won’t be listed anymore—sorry!PLEASE respect the templates!
COPY AND PASTE THE FORMAT BELOW AND REPLACE WITH YOUR DETAILS IF YOU’RE STRUGGLING
DD/MM - username / SHIP IN CAPS / number of days / cruise title / departure port
DON’T FORGET THE SPACES between the / /
It takes time to fix mistakes, so THANKS TO EVERYONE for your help!
YOUR TURN 😉
NUMBER OF CRUISES 2026:
JANUARY
FEBRUARY
MARCH
APRIL
MAY
JUNE
JULY
AUGUST
SEPTEMBER
OCTOBER
NOVEMBER
DECEMBER
Hello,
We’re back from this cruise.
Boarding in Dunkirk: The doors opened around 12 PM. Since we were a bit early, I asked if my husband, who uses a walker, could wait inside instead of outside. I left him with the two suitcases and our two backpacks in the small hall while I parked the car in the reserved CFC parking lot for 10 € per day.
The shuttle that was supposed to take people from the parking lot to the model pavilion was supposed to arrive in 5 minutes, but after 15 minutes, nothing. After waiting 15 minutes, I saw a man walking and asked if I could follow him. In 15 minutes, we arrived, and still no sign of the shuttle—it must have passed us. Arrived at the model pavilion.
My husband had already checked in the suitcases with the help of a CFC staff member. The remaining formalities were completed quickly. We were on board by 12:15 PM. Headed to the buffet on deck 11 and waited in a lounge to access our cabin.
At 2 PM, we discovered our balcony cabin on deck 9 at the rear: spacious with a large balcony compared to MSC/COSTA.
Since we were at the rear, cabin 9202, there was always an issue with elevator number 4: "priority."
Elevator number 2 stops at deck 10... and elevator number 3 was often out of order, leaving only number 1 for those with mobility issues to reach the buffet, especially for people who struggle with stairs. Note: only one child on board and lots of "gray hair."
DAY 2: At sea. Lots of activities offered.
Day 3: GOTHENBURG (Sweden). Sunny, 19°C at 11 AM.
Excursion booked with CFC: Gothenburg and Haga for all.
Interesting visit with a great guide. The HAGA district, in our opinion, is full of cobblestones and nothing special, not suitable for people using a cane or wheelchair. Elevator number 3 was out of order again.
Day 4: Copenhagen. 15°C in the morning, showers in the afternoon.
We didn’t book an excursion since we’d already stopped here with CFC in 2025, and based on advice from this forum, we took the hop-on/hop-off bus right in front of the ship. I still went to see the Little Mermaid again.
No TV, but the elevator was fixed.
DAY 5: At sea. Still no TV.
DAY 6: GDANSK (Poland). 15°C, rain all day.
There’s a shuttle to get to the city center.
We took the excursion: Panorama of Gdansk.
The guide left us at the entrance of the city center for 45 minutes, telling us what to visit. Meet-up for the rest of the tour at 3 PM. The bus left at 3:15 PM to cover 10 km to see St. Mary’s Cathedral. We arrived at 4:16 PM... The guide said there are often traffic jams in that direction. We had 10 minutes on site before heading to see the lighthouse and the Westerplatte monument, where we also had 10 minutes.
Many of us wondered why we didn’t do the tour in the opposite direction since they knew there would be traffic...
I went to reception to complain about the organization. The staff member read me the program: we were supposed to start with the lighthouse, then go to the cathedral and stay for 30 minutes before heading to the center of Gdansk for a short guided walk with some free time to buy souvenirs, etc.
The guide did the complete opposite of what was planned and didn’t even give us a guided tour—just dropped us off in the city...
DAY 7: Bornholm Island (Denmark). 14°C, a few sunny spells.
We saw in the excursions that there was a walking tour of RØNNE. So, like many others, we explored on our own. There was a small orchestra welcoming us at the port and two people with city maps. We took the shuttle to leave the port—it ran every 15 minutes. The tourist office was next to the "shuttle bus." A pleasant visit at our own pace.
DAY 8: KIEL (Germany). 18–23°C, nice weather.
We took the "Kiel for all" excursion. Great guide and interesting visits.
The port is in the city, and in 10 minutes, we were in the city center by following a blue line on the ground from the port. Elevator 3 was stuck again... and the TV was back.
DAY 9: At sea. Elevator 3 works.
DAY 10: At sea. Elevator 3 is out of order again...
DAY 11: Disembarkation in Dunkirk.
Cabins had to be vacated by 7:30 AM. Buffet open until 9 AM.
Elevator number 1 was "reserved," leaving only number 2, which doesn’t go up to deck 11... a problem for people with mobility issues who had to cross the entire deck 11 and try to use one of the four working elevators at the front, which were crowded.
My opinion: Interesting stops.
The onboard staff were always welcoming, smiling, and mostly French-speaking.
Evening shows were better than in March/April 2025—better singers, dancers, and presenters, and the costumes were improved.
I liked the "magician" shows less.
There were three onboard lectures by a very cultured person, but they went off-topic and were too historical for my taste. I didn’t attend the other two; my husband went to the second but not the third.
For this cruise, there was a bridge theme, but we’re not players or interested.
We didn’t take a drink package on board—water, coffee, tea, and herbal teas were available.
We had a water leak in our cabin the night before disembarkation. We reported it, and after the technical staff came (with a translator who didn’t speak English), we were asked to leave the cabin for a while for repairs. We went to a lounge, and after 1.5 hours, I checked in at reception. The repair took longer than expected... we had to change cabins... not ideal the night before disembarkation. No balcony cabins were available, so we got an ocean-view cabin, 6075, with a bathtub (impossible for both of us to use). We packed our suitcases, took a shower in our cabin, and moved to the new one. Noise from chairs until 12:30 AM because the cabin was under a lounge, and constant ventilation noise in the hallway... sleep was hard to come by.
Disembarkation: Well organized. We were helped with transporting the two suitcases and bags to the waiting room while I took the shuttle to get the car.
Guylène
Hello,
We’re taking a cruise to Northern Europe with a stop in SOUTHAMPTON.
We’d like to visit the Stonehenge site.
Is it possible to get there on our own (my husband is a wheelchair user), since the MSC excursion to Salisbury is priced at 127 € per person?
There’s also a stop in Rotterdam, and it seems there’s a "miniature village to visit" nearby. Has anyone here been there, and if so, how did you get there?
Thanks so much for your tips. Mum49
If you're traveling on the Costa Diadema from October 17th to 28th, 2026 to Lisbon, we can meet up for a drink. Share our cruising experiences, an excursion, a table...
hi there, a group of friends and I are going on a cruise at the end of June with CFC in Norway. I’d love to get some info on the different stops we’ll be making. Most of them are one-day stops (from around 10 AM to 8 PM on average). Here are the stops: Andalsnes, Trondheim, Honningsvåg, Alta, Hellesylt, Sandane, Austefjorden.
Thanks in advance to anyone who can share what there is to see or do in these places.
When I get back, I’ll post what we did—it might help others who come after us.
Also, does anyone know if the boat sticks to the arrival time in Dunkirk for catching tickets to head back south? We’ll plan a buffer just in case.
Hi there, The day before boarding the Costa Favolosa for the Norwegian Fjords cruise departing from Hamburg, I'd like to book a hotel. Which one would be the most convenient location-wise relative to the port?
Thanks in advance for your reply.
I’m looking to get in touch with someone who’s been on an Arctic Cruise aboard the ship POLARFRONT, operated by the French company "LATITUDE BLANCHE", for some info.
Hi there, I was wondering if anyone has ever taken a cruise with this PO Cruise company.
Would love to hear your thoughts!
They’ve got some great itineraries for Norway.
Hello,
We’ll be sailing on the Renaissance with CFC to southern Norway from July 4 to 11, 2026, departing from Dunkirk (the cruise was booked through "Planète Croisière").
When entering some personal details or pre-selecting options on the CFC website, I’m wondering about the "optional" categories for drinks and WiFi.
I’m actually a bit surprised by these extra charges, as we weren’t used to them on other cruises (Australis in Patagonia; Hurtigruten’s Coastal Express in Norway and Alaska; Rivages du Monde in the Arctic or on the Douro River; a Nile river cruise in Egypt), where we sometimes had access to basic drinks at meals and free WiFi when near land.
Anyway, for those who’ve already taken a CFC cruise on the Renaissance, could you share some advice? Specifically about the most basic drink package, called "Fraîcheur" (238 € for two), which doesn’t seem to be described anywhere. The "Premium" package seems excessive (490 € for two for the week) for light drinkers.
As for WiFi, it’s 10 € per day per person. While I find that price acceptable for parking our car in Dunkirk, it feels overpriced here (especially since it was free on the Nordlys "Coastal Express" just 3 or 4 years ago).
So, I’d love to hear from experienced cruisers who’ve been on this ship!
Looking forward to seeing the excursion prices, which should be available soon! 😐
Hi there,
I’m considering a cruise on this ship in the recently introduced Yacht Club category.
Have any forum members tried it?
What are your thoughts? Positive or negative? Which cabins should we go for—or avoid?
We’re already familiar with the Yacht Clubs on the Splendida, Fantasia, Preziosa, and Divina series.
We weren’t as keen on the one on the Seashore—we found it too big.
Thanks in advance for your feedback!
Best,
Claudine
Hi there,
I’d love to hear your thoughts on this cruise and its slightly unusual itinerary.
Also, what do you think about the price?
Good deal or too expensive?
Thanks
We're considering a new cruise soon and would like to try the Renaissance.
The uniqueness of the promenade cabins appeals to us, but could anyone give us some insights on the following points:
- Is the glass door sufficiently tinted to prevent outsiders from seeing into the cabin?
- Is the soundproofing good enough to block out conversations on the promenade deck?
Thanks in advance to anyone who can help!
My husband, our two teens, and I are going on a cruise on the COSTA Esmeralda at the beginning of July. We’re thinking of exploring the ports on our own. Do any of you have recent experiences or tips to share? Are there shuttles between the port and the city center? Are they free? Looking forward to hearing from you.
As promised, here’s my review of the cruise I took from the 5th to the 19th on the MSC Virtuosa.
As you know, I had initially booked a cruise with Mein Schiff departing from Dubai (from Dubai to Cape Town). It was a 22-day cruise. Due to the issues in the Persian Gulf, my cruise was canceled by Mein Schiff.
So, we started looking for a Plan B because we really wanted to go. Especially my wife, who had just had a minor procedure and needed some rest. Since she had already taken time off, she was determined to travel. However, we were looking for an affordable Plan B since we weren’t sure when Mein Schiff or the airline would reimburse us.
While browsing online, I found a 15-day cruise departing from Pointe-à-Pitre (including flights, transfers, the cruise, and drinks) for a price of 1,200 € in a Fantastica balcony cabin. We thought, *Why not?*
I should mention that I’m not usually a big fan of MSC. My last experience with them was post-Covid (I took two cruises, one in 2021 and another in 2022), and it was honestly a disaster. We didn’t want to repeat that, but after talking to Catherine, who told me she was very happy with a short Christmas cruise, we decided to give it a try.
I have to say, I was left speechless. Honestly, the cruise was absolutely perfect. There’s nothing to complain about (or just a few minor details). In terms of service and food, I felt like I was on a premium cruise line. I’d even say MSC has nothing to envy from some of those companies. While premium lines like Holland, Celebrity, and Royal are cutting back on services, I think MSC has made huge improvements. Seriously, I wasn’t expecting this at all. You’ll see what I mean as we chat more.
I won’t do a full review like I usually do because there weren’t many stops:
1. We boarded in Pointe-à-Pitre
2. We stopped in Saint-Martin
3. Then it was a direct crossing to the Azores...
This cruise was really about relaxing, even if it’s not the kind of trip we usually take.
First off, I’m not a big fan of "flight and cruise" packages. I asked if we could leave two days early, but they said it wasn’t possible. We had to take the flight, then the bus, and board the ship directly.
It’s not really my thing, but given the price we paid and since we really wanted to relax, we thought, *Why not?*
Here’s the itinerary:
Boarding in Pointe-à-Pitre
Saint-Martin
Five days at sea
The Azores
Four days at sea
Hamburg
One day at sea
Le Havre
But as I mentioned, it wasn’t about the itinerary. It was really about taking a break and unwinding. Honestly, I came back thrilled.
We’re stopping over in Rovinj this coming May, and since we’ve already visited the main sights (port, church, etc.), is there a walk we can do on our own—no boat needed—that would fill a morning?
Thanks to anyone who knows the area…
My wife and I are going on a cruise on the MS Vesteralen on August 4th. The ship stays close to the coast to deliver mail and packages. My wife is a musician and is sensitive to the movement of the boat. Which deck and cabin should we choose?
Hi there,
So, I booked this cruise...
I know CFC gets a lot of criticism—
- And that it’s not really like the ships I usually take.
But the destination really interested me...
So, I’m giving it a try...
I’m going in with an open mind, thinking I got a good deal, so I’m not expecting the same experience as when I travel with Yacht Club or The Haven.
We’ll see... soon!
hi, we’re going on a cruise with MSC Virtuosa in the Caribbean. Has anyone done this cruise before and could give us some tips for excursions on the different islands? Thanks for your help
😉Hi there,
A few months ago, CFC put the EN VOGUE experience on sale, departing from Dunkirk.
I booked this package to test the boat and onboard services for myself.
I’d read a lot of reviews mentioning numerous issues on board, so I wanted to see for myself what it was really like…
Okay, I’ll stop rambling…
The package included boarding at 6 PM on Friday, dinner, a show, an overnight stay, and breakfast.
We chose an interior cabin for this experience—since the boat wasn’t leaving the dock, we didn’t see the point in paying more… All in all, it cost 130 € per person.
My mom joined us; she got the same cabin for 130 € with no single occupancy supplement.
We’d checked in online to board faster.
We took the train to DUNKIRK, then a taxi to the shuttle pavilion—7 € for the ride.
When we arrived at the pavilion, we were told to wait because there was a connection issue with check-in. Great start…
After about ten minutes, we were finally allowed to proceed.
At the counter, they said they didn’t have our cabin cards and no record of our check-in… Very odd.
With no solution, they put us on the bus and said we’d sort it out at reception. Perfect.
We went through security, and they confiscated our water bottles—never seen that before! Then they said my mom had a corkscrew in her bag, so they searched it… but there was no corkscrew. Total amateur hour… They eventually dropped it.
We got on the bus for a ten-minute ride…
We boarded the ship with a crew member and headed to reception.
Turns out, we weren’t the only ones in this situation.
The nightmare began… Only two staff members were handling all the issues, and everything seemed complicated.
They told my mom her cabin had been given to someone else 😲.
That was the last straw…
It took forever—they had to redo the entire check-in.
Finally, they told my mom her cabin was good to go; they’d mixed her up with someone else… After a solid half-hour, we could finally head to our cabin.
I’m determined to test everything: the pool, jacuzzi, show, restaurant, spa, etc…
TO BE CONTINUED
Hi,
We received a promotion from our CFC agency offering cruises at up to 40-100% off, and among other details: CFC organizes parking for departures from Dunkirk.
"Unattended parking located about 12 minutes away, fenced off with barriers, at a rate of 10 € per day. Drop off passengers and luggage at the Model Pavilion, and a CFC shuttle will take you from the parking lot to the Model Pavilion every 15-20 minutes. Same for disembarkation. You can book through your agency or on their website. No refunds if the booking is canceled; payment is due at reservation."
Have a great day,
Guylène
PS: Personally, we’d rather keep our vehicle in a free, supervised parking lot and take a taxi to the Model Pavilion.
Hi there,
In June we’re taking a cruise called "Pearls of the Baltic" on board Renaissance CFC Cruises—with stops in Kiel (Germany), Gdańsk (Poland), Rønne (Bornholm), Copenhagen (Denmark), and Gothenburg (Sweden).
This layover in Gothenburg doesn’t really inspire me—could you tell me what’s worth seeing? Are there locals offering excursions around the area by van right when you leave the port, like you often see on Caribbean cruises?
I saw there’s a hop-on hop-off bus, but I’m not sure if there’s a stop near the terminal.
What are your suggestions? Thanks in advance!
Best regards,
Hi! On June 10th, we’re heading off on a 10-day Baltic Sea cruise with CFC Cruises’ *Renaissance*. We’ll be stopping in Copenhagen, and we’re planning to take the City Sightseeing hop-on hop-off buses to explore the city with multiple stops. Could anyone tell me which quay cruise ships usually dock at and how to get from the quay to the nearest stop to board the tour bus? Thanks for your tips and suggestions!
Hi there,
I'm looking at a cruise in the north.
Hi there, I was wondering if anyone has ever taken a cruise with this PO Cruise company.
Would love to hear your thoughts!
They’ve got some great itineraries for Norway.
Hi there,
So, I booked this cruise...
I know CFC gets a lot of criticism—
- And that it’s not really like the ships I usually take.
But the destination really interested me...
So, I’m giving it a try...
I’m going in with an open mind, thinking I got a good deal, so I’m not expecting the same experience as when I travel with Yacht Club or The Haven.
We’ll see... soon!
