Bonjour a tous
je reviens d une croisiere sur le Mediterranea ou j ai eu une mesaventure que je pense resume tres bien ce qu est devenue la compagnie Costa
j etais au depart sceptique car nous somme plus habitue aux compagnies americaines, j avais bien lu des commentaires sur ce forum et autres assez negatifs , mais Costa etait la seule a proposer une excursion a Krka ..... si j avais su, j aurais du m en tenir a mon instinct !
Nous avons d abord attendu une heure debout l embarquement sans que l on nous donne une seule explication sur la raison de ce retard Nous sommes en Pearl mais la aussi embarquement prioritaire inexistant
Arrives a , on nous a littarelement sautes dessus pour nous faire signer un achat de leur fameux forfait boisson La serveuse nous a meme suivi dans l ascenceur La j avoue que j ai perdu patience, je l ai un peu rembarre sechement ...meme si elle ne faisait que son boulot la pauvre
je passe sur la qualite de la nourriture pas top, trop sale la plupart du temps, et les plats payants depuis peu, le buffet de minuit reduit au minimum et la deco kitch qui fatigue a la longue mais bon
le pire pour moi a ete ceci ( je suis toujours en colere )
mon mari est malade et doit prendre des medicaments a heure fixe surtout lors des repas un juste avant de manger et un pendant Nous arrivons au resto et le serveur charge des boissons etait occupe sur une autre table et nous avions passe notre commande, mon mari demande alors un simple verre d eau pour pouvoir avaler ses cachets
ILS ONT REFUSE!!! nous avons explique que c etait juste pour les medoc et en attendant
reponse : si vous ne payez pas vous ne buvez pas c est comme ca et pas autrement!!! La j ai vu rouge, je ne suis pas colerique, mais j ai vraiment pete un cable comme on dit Je me suis levee j ai tape de la main sur la table et j ai dit exactement ceci : VOUS ALLEZ ME DONNER CE FOUTU VERRE D EAU, C EST UN DROIT QUE TOUT SERVICE DE RESTAURATION DOIT APPLIQUER, VOUS COMPRIS, JE ME CONTREFICHE DE LA COMPAGNIE, VOUS N AVEZ PAS LE DROIT DE REFUSER , SINON JE PORTE PLAINTE ET NON SEULEMENT CE SERA CE SOIR MAIS TOUS LES SOIRS QUE J EXIGE CE DROIT A BOIRE !!!!!( l'arrêté n° 25-268 du 8 juin 1967 )
inutile de vous dire que tout le monde a entendu surtout que je parlais en anglais ...le maitre d hotel est intervenu c est alle jusqu au commissaire de bord La aussi je n en suis toujours pas revenue: le seul souci de ce charmant monsieur etait de savoir si c etait une loi officielle et donc oblige de l appliquer tout juste si il ne m a pas traite de menteuse !!! le cote humain ou l urgence rien a foutre .... zut ils ne vont pas payer le forfait c est tout ce qu il a retenu !
4 jours apres les " officiels" nous ont interceptes a la sortie du restaurant .... tout sucre tout miel ...manque de bol moi je ne l etais pas ils voulaient discuter des prob que l on avait rencontre.
ils ont aussi menti sur les excursions, elles etaient bilingue un quart francais trois quarte italiens. On nous avait assure qu elles seraient exclusivement en francais Quant a la charte que Costa a refuse de signer j ai exige d avoir des explications car le bateau etait sous pavillon europeen ( il y avait un sigle peint en grand sur la cheminee) et faisant des escales en Europe en tant que citoyenne Europeenne je suis en droit d exiger l application de la loi et des explications...... apparement j avais souleve un lievre car ils n ont pas pu me repondre
COSTA A ETE UNE GRANDE COMPAGNIE.... ELLE NE L EST PLUS
NOUS SOMMES DES POMPES A FRIC, OK ON LE SAIT, MAIS JAMAIS EN 35 ANS DE VOYAGE JE NE L AI AUTANT SENTI QU AVEC EUX NOUS AVONS COMME JE L AI DIT PLUS L HABITUDE DES COMPAGNIES AMERICAINES QUI RAPPORT QUALITE PRIX SONT A MON AVIS BIEN SUPERIEURES , DE PLUS ELLES ARRIVENT SUR LA MEDITERRANEE ..... ELLES ONT LA NETTE INTENTION DE PRENDRE LE MARCHE EUROPEEN ... SI ELLES S ADAPTENT AU MARCHE EN FOURNISSANT DES PRESTATIONS EN FRANCAIS ELLES VONT ETRE TRES CONCURRENTIELLES
EN CE QUI ME CONCERNE J AVAIS PREVU DEUX AUTRES CROISIERES L AN PROCHAIN INUTILE DE DIRE QUE COSTA NE SERA PAS DANS MES CHOIX
merci de votre attention ... ce n est qu en contestant que l on peut faire changer les choses ce sont les petits ruisseaux qui font les grandes rivieres
CB
TROUVER SUR INTERNET : ATTENTION CAR L INTITULE EST IMPORTANT, COSTA JOUE SUR LES MOTS
ALORS FAISONS PAREIL !!!!
La carafe d’eau: peut on me la refuser au restaurant
Est ce qu’ un restaurateur peut vous refuser une carafe d’eau?
La question est floue, faites la nuance entre le mot pouvoir et devoir. Vous allez me dire que je joue avec les mots, c’est le cas! Car on peut tout se que l’on veut mais nul est censé ignorer la loi!
Dit comme cela je vous dirais que « OUI« , un restaurant peut refuser de vous servir une carafe d’eau ordinaire (eau du robinet).
Mais si vous me demandez plutôt:
Un restaurateur a t-il le droit de refuser de me servir une carafe d’eau?
Là c’est une bonne question, et je vais vous répondre « NON » et encore « NON« .
La loi est clair sur ce sujet, le prix affiché comprend:taxes et services comprisle painles épicesla vaisselleLes serviettesL’eau ordinaire (la carafe d’eau)
peut etre ....mais il resume parfaitement la situation et mon ressenti .... ce qu il me semble est le but de ce forum
que ce soit en positif ou negatif
bonjour.votre recit montre les carences et le flous de certains services et obligation que doit avoir un commerçant quelle qu'il soit et un client.le fameux adage "le client et roi" en l'occurance lorsque on doit prendre un medicament la moindre des choses et d'apporter un verre d'eau.merci pour votre reçit qui peut eclairer sur certains points.Et comme d'habitude les commentaires inutiles pleuvent.Ce forum ressemble a tous.des bon plans, des astuces, des conseils, des coups de gueules comme le votre, des blagues , des gallejades, ect......
Bonjour
Le fait que l'on vous est refusé un verre d'eau et vraiment absurde et non commercial. Mais lorque vous dites qu un arrêté oblige de vous donner une carafe d'eau etc..... . sauf erreur de ma part il s'agit d'un arrêté qui s'applique en France et COSTA n'est pas une compagnie française.
oui mais ....... COSTA depend depend de capitaux americains depuis 1997 ( Carnival) mais les bateaux et la compagnie eux sont restes Italiens !! Or la France comme l italie font desormais partie de la Communaute Europeenne
Si vous regardez l arrete en question il est de 2014 meme si la reference est de 1967 il a donc ete repris et integree
a la Communaute
Costa a le chic pour jouer sur les mots ....je fais pareil!!!! c est de bonne guerre 😉
c est le cas de le dire 😉....... surtout en mer !!! mais je vous garantis que ce verre d eau n est pas passe et je ne suis pas pres de l oublier, On ne m avait jamais fait le coup en 35 ans de voyage terrestre ou autre!!!!
merci .... Vous avez compris le sens de ce message Information pure et simple Les avis peuvent etre aussi bien des compliments que des critiques
j estime que personnellement une compagnie qui brasse des milliards n en est pas a un verre d eau pres ....ou alors c est qu elle a vraiment un probleme !
Jai vu un reportage il y a quelques temps concernant MSC mais c'est pareil pour COSTA la législation semble encore plus complexe. Puisque la majorité des bateaux si ce n'est pas tous naviguent sous pavillon du Panamá et c'est la loi du pays qui s'applique. A la fin c est plus que compliqué de s'y
retrouver. Mais bon dans votre cas y a t il vraiment besoin d'une loi de tel ou tel pays 🤪
Jai vu un reportage il y a quelques temps concernant MSC mais c'est pareil pour COSTA la législation semble encore plus complexe. Puisque la majorité des bateaux si ce n'est pas tous naviguent sous pavillon du Panamá et c'est la loi du pays qui s'applique. A la fin c est plus que compliqué de s'y
retrouver. Mais bon dans votre cas y a t il vraiment besoin d'une loi de tel ou tel pays 🤪
Effectivement pas besoin de faire intervenir une loi ou un droit dans une simple question de bon sens , mais bon quand j ai vu qu ils ont refuse a une maman ayant un bb de monter a bord avec ses petits pots...........cela en dit long sur la mentalite de ladite compagnie Il y a quand meme une limite a l absurdite
Sans vouloir se noyer dans un verre d'eau Costa, les chutes de KRKA sont superbes. Quant à Costa, c'est pas cher, et on en a pour son argent, le sourirre et la courtoisie ne sont pas compris dans le prix.
Les prix des croisières sont tellement bas maintenant que les compagnies se rattrapent sur la consommation des extras.
L'achat des boissons et donc des bouteilles d'eau sont des revenus importants pour eux et à mon avis ce qu'ils craignent c'est que s'ils commencent à donner gratuitement un verre d'eau à l'un de ses clients, les autres clients ne comprendraient pas pourquoi on leurs ferait payer des bouteilles d'eau !
" Je ne vois pas pourquoi je paierai cette bouteille d'eau alors que cette dame a eu une verre d'eau gratuit !"
Ce serait le premier cran d'un engrenage infernal pour Costa car ils seraient alors obliger de donner des verres d'eau gratuitement à tout le monde et ce serait une perte de revenus importante.
C'est pourquoi ils ne veulent SURTOUT PAS le faire même s'ils sont plus ou moins en infraction avec la loi. Ils jouent avec les malentendus et les confusions comme vous le dites vous même pour contourner l'obligation de servir un verre d'eau quand le client le demande !
Que voulez-vous, on vit maintenant dans une société décadente ou seul le fric compte ! Le reste, on s'en f... Vous en avez fait l'amère expérience ! Fric, fric, fric, ...
..............;Ils jouent avec les malentendus et les confusions comme vous le dites vous même pour contourner l'obligation de servir un verre d'eau quand le client le demande !.............
- Et, surtout, lorsqu' au petit personnel, ( chargé a l' année, de prendre les commandes " sans broncher ", malgré les attitudes et postures pas toujours élégantes des convives ) : ......" on " donne le droit de dire : Non ! avec autorité ...... cela ne peut pas aider . Même en cas de besoin réel, ou le mépris de la juste cause, est caché derrière la puissance de la directive du chef, des chefs.
A noter, par ailleurs : que rien n' interdisait a Costa de faire et de facturer cette prestation, ...... si une réflexion plus intelligente avait submergé le staff sur le potentiel de croissance de son chiffre d' affaires.
Le débat pour être, alors, sur un autre terrain, le convive digérant, tout quiet, son médicament...
c est le cas de le dire 😉....... surtout en mer !!! mais je vous garantis que ce verre d eau n est pas passe et je ne suis pas pres de l oublier, On ne m avait jamais fait le coup en 35 ans de voyage terrestre ou autre!!!!
En voyage (terrestre), j'ai toujours une petite bouteille d'eau dans mon sac, ça dépanne quand quelqu'un doit prendre un médicament, voire même pour se rincer les mains suivant ce que l'on touche en route... 😛
Le sous-titre de votre récit devrait s'appeler: une tempête dans un verre d'eau!!!!
Etait-il nécessaire de taper du poing sur la table et de vous mettre en colère?
Dans bon nombre de pays en plus du repas on vous facture le pain et le couvert: l'Espagne, l'Italie, le Portugal et j'en passe.
Vous dites être "Pearl"chez Costa ce n'est donc pas votre première croisière...
Quand on a des impératifs de médicaments à prendre à heure précise, on peut toujours les prendre avant de se rendre au restaurant, car bien souvent tout le monde rejoint sa table au même moment et le personnel qui prend les commandes de boissons gère plusieurs tables à la fois.
Il ne peut à chaque commande de couple se précipiter bien souvent à l'étage en dessous afin de chercher "la bouteille d'eau commandée"
Je pense que si ce genre d'incident arrivait à ma table, je serais gênée pour la personne qui ferait ce genre d'esclandre...
Enfin, j'espère que pour le reste vous avez pu faire l'excursion pour laquelle vous aviez choisi Costa....et réjouissez vous de pouvoir faire une croisière sur un bateau et non sur un vieux raffiot qui se retournera au large des côtes d'Afrique...
c est le cas de le dire 😉....... surtout en mer !!! mais je vous garantis que ce verre d eau n est pas passe et je ne suis pas pres de l oublier, On ne m avait jamais fait le coup en 35 ans de voyage terrestre ou autre!!!!
En voyage (terrestre), j'ai toujours une petite bouteille d'eau dans mon sac, ça dépanne quand quelqu'un doit prendre un médicament, voire même pour se rincer les mains suivant ce que l'on touche en route... 😛
non seulement une bouteille d eau mais aussi du papier wc et des un paquet de lingettes desinfectantes c est vivement recommande dans tout sac lors des voyages !!!
Bonjour
il me semble avoir lu quelque part que sur certaines croisieres sur l’Amérique du nord..probablement donc sur le divina , les carafes d'eau seraient proposées gratuitement aux convives car les américains sont "très carafe" et pas du tout eau minéral.
nous avons 3 enfants et voyageons avec costa depuis de plusieurs années
nous avons toujours pu prendre à bord des petites pots, de l'Evian, du lait en bouteille... à l'arrivée comme aux escales sans aucuns commentaires ni remarques de personnes ...
mon mari a aussi un traitement médical et il prend les médicaments avant de se rendre au restaurant afin d'éviter tout contre-temps
Hi there,
I’m looking into a Mediterranean cruise on the Splendida in YC.
I’d love to know if it’s a ship with a lot of triple and quadruple cabins in the Yacht Club.
The thing is, I’m planning to depart from Malta, and either the cruise ends during the French school holidays in October with a departure from Marseille—which means there’s a risk of lots of kids on board—or the other option is a departure on October 30th, which might also have some French kids during the first part of the cruise.
I read that some ships in the Fantasia class have more triple or quadruple cabins than others, but I’m not sure if the Splendida is one of them.
If anyone has that info…
PS: This isn’t about starting a debate on traveling with or without kids… I’d just like a quiet week, and that’s not always easy in a small space with lots of children around.
Just back from our first cruise on the Renaissance, and I’d like to share a few thoughts about life on board. Our feelings are mixed—we wanted a change after several MSC cruises, but the value for money on this repositioning cruise left us torn.
After taking advantage of successive promotions, we finally secured a well-located balcony cabin for 2600 € (almost 50% off the brochure rate). Given the amenities and the ship’s age, this now feels like the absolute maximum we’d pay for that period.
Overall, we were happy with our vacation on board, but a few details—when added up—left us with a somewhat mixed impression.
The pros:
- Ship size
- Reasonable noise levels, except in the restaurants (aside from the covered pool area)
- Spacious balcony cabin (20 + 5 m²) with plenty of storage and a bathtub with jets
- Understated, tasteful decor
- French language spoken on board
- Friendly staff for the most part
- 100% French-speaking clientele
- Decent food with French dishes (even with an Indian chef)
- Tables for two available (though the ship was full, so no changes possible)
- Some high-quality shows, thanks to an excellent English-speaking troupe
- Interesting lectures (especially on history and cetaceans)
The cons:
- Unreliable air conditioning in common areas (you’d go from a freezing lounge to a hot one, as if the system only worked in certain spaces at certain times)
- Aging ship with a few glitches (noises, AC, toilet flushes, lights) reported at reception (luckily, our only issue was the bathroom door not closing...)
- Industrial, thawed-out bread and pastries (a letdown for a ship with a French image)
- Limited fruit selection (often just apples and watermelon/melon) and not much variety in vegetables
- Worn, sometimes stained restaurant towels
We’re not ruling out another cruise on the Renaissance—their itineraries are unique—but only at a very competitive price.
Hi, I’m about to go on a cruise on the Costa Smeralda but I’ve never been on a cruise before. Could anyone share the à-la-carte drink menu? I’d like to know if the prices are excessive, since the MyDrinks drink packages, for example, cost 266 € per adult.
Have a great day! 😉
Hi everyone,
I’m going on a Mediterranean cruise in November and I’m looking for some "tips" to visit the cities of Naples, Messina, and Valletta in Malta without booking the ship’s excursions, which are really expensive.
Thanks so much for your advice and suggestions. We’re a group of 6 people.
Looking forward to hearing from you...
Best,
M
PS: We’re also stopping in Genoa and Barcelona—even though we know these two cities, we’d still love any tips for visiting them!
Thanks
Hello everyone,
We’re a senior couple signed up for a 13-day cruise in Japan on the Princess Sapphire, departing from Yokohama on April 8, 2027.
Are there any other French speakers on this forum who’ll be on this trip?
Hoping for a reply...
Hi,
The MSC Magnifica has been refurbished and a Yacht Club class has been added. Could anyone share their impressions of cabin 14001, as the view is slightly obstructed? Is it really a "disadvantage" in terms of brightness? Thanks in advance
Hi, we're heading to Venice soon. We have a hotel in Mestre and we'd like to know which bus can take us from the Mestre hotel to Marghera Port. Thanks.
Hi everyone ...
We’re planning to do the 83-day Cunard cruise ...
departing from Southampton on January 10, 2027 aboard the Queen Anne ...
has anyone done it ... or have any info ... or tips ...
for example ... deck and cabin choices ... drink packages ... excursions ... etc.
... anything good to know about this ship???
Thanks everyone ...
Hi there,
Here’s the 2027 cruise schedule.
It’s a great way to get ideas and maybe even meet up with other members!
2 essential rules:
1) Never "quote" the schedule when replying—this avoids any confusion.
2) Follow this format:
DD/MM - username / SHIP IN CAPS / number of days / cruise title / departure port
DON’T FORGET THE SPACES between the / /
REMINDER Despite my requests, few people follow the requested format. Cruises that stray too far from it won’t be listed anymore—sorry about that. IMPORTANT Please respect the templates!
PLEASE COPY AND PASTE THE FORMAT BELOW AND REPLACE WITH YOUR DETAILS IF YOU’RE HAVING TROUBLE
DD/MM - username / SHIP IN CAPS / number of days / cruise title / departure port
DON’T FORGET THE SPACES between the / /
It takes time to fix mistakes, so THANKS TO EVERYONE for your help!
YOUR TURN 😉
NUMBER OF 2027 CRUISES: 1
JANUARY
14/01 - poupou10 / AZAMARA JOURNEY / 74 days / South America Tour / Miami
FEBRUARY
MARCH
APRIL
MAY
JUNE
JULY
AUGUST
SEPTEMBER
OCTOBER
NOVEMBER
DECEMBER
Hi there,
I’m looking for an all-inclusive Nile cruise on a comfortable boat with as few passengers as possible.
Which tour operator can you recommend?
Thanks in advance.
I’m about to book the panoramic suite, and I’m not sure whether I should go for the one at the front of the ship or the one at the back. I’d really appreciate any feedback—anyone who’s already booked this kind of suite and can share the pros and cons?
Hi,
We’ll be visiting Barcelona for the first time on our upcoming cruise.
I was wondering if it’s better to book a taxi in advance to get from the train station to the cruise terminal, since there’ll be four of us. Are there enough taxis around that we won’t have to wait too long?
For the return trip, same question—are there enough taxis, since we have a flight to catch? Though I doubt we’ll know in advance which terminal we’ll dock at.
I came across this site below—has anyone heard of it?
https://taxibarcelona.taxi/fr/
hi there
Here’s the cruise schedule for 2026.
It’s a great way to get ideas and maybe even meet up with other members.
2 essential rules:
1) never "quote" the calendar when replying—this’ll avoid any confusion
2) follow the format below
DD/MM - username / SHIP IN CAPS / number of days / cruise title / departure port
DON’T FORGET THE SPACES between the / /
REMINDER Despite my requests, few people follow the requested format. Cruises that stray too far from it won’t be listed anymore—sorry!PLEASE respect the templates!
COPY AND PASTE THE FORMAT BELOW AND REPLACE WITH YOUR DETAILS IF YOU’RE STRUGGLING
DD/MM - username / SHIP IN CAPS / number of days / cruise title / departure port
DON’T FORGET THE SPACES between the / /
It takes time to fix mistakes, so THANKS TO EVERYONE for your help!
YOUR TURN 😉
NUMBER OF CRUISES 2026:
JANUARY
FEBRUARY
MARCH
APRIL
MAY
JUNE
JULY
AUGUST
SEPTEMBER
OCTOBER
NOVEMBER
DECEMBER
Hi everyone, we're going on a week-long cruise and I have a question: can we travel by train and on a cruise with small refrigerated injectable syringes?
Do we need to complete any formalities?
And how should we store them?
Thanks in advance for your feedback.
I'm considering a cruise on the Hurtigruten Coastal Express from Bergen to Kirkenes and back to Bergen over 11 days in mid-March 2027.
Has anyone already done this trip?
I think it’s a great way to discover the Norwegian coast with the chance to see magnificent northern lights, but isn’t the trip a bit *too* long?
There are about thirty stops, but most last only a few minutes, with just one daily stop of over 2 hours, which gives a quick glimpse of a few towns but doesn’t allow for a full excursion.
Is the supplement for an outside cabin with a porthole (800 € for 2!) really worth it?
It’s more pleasant than an inside cabin, but do you spend enough time in your cabin to make the most of it?
Thanks for sharing your thoughts on this journey.
Best regards.
Hi everyone! I’m used to sailing on a sailboat with two or three people—it’s amazing. But I’d love to try the experience of a cruise. Just to clarify, I’ll be going alone. My first question: are there other solo travelers on these cruises, or is it mostly couples and families?
For a first cruise, I’d prefer a short one (maximum 8 days). Do those exist? And on the smallest boat possible. I live in Marseille, so a departure from Marseille would work, but I’m open to other ports too. If you have a cruise line to recommend and a destination you’ve enjoyed, or if you’ve had a great experience on a more intimate-sized ship, I’d love to hear about it!
We just returned from a cruise from 08/13/26 to 08/20/26 on the MSC ORCHESTRA with stops in Tarragona, Valencia, Livorno, Civitavecchia, Genoa, and back to Marseille.
The ship was fully booked. Deck chairs were already occupied by beach towels early in the morning, and there were only 1 or 2 people in the pools... However, on the day the Italians disembarked, there were very few towels on the deck chairs.
We found the Italians less talkative.
We had a balcony cabin on deck 9, starboard side. The cabin was spacious, but the sofa was facing the desk, making it a pain to watch TV (neck strain guaranteed). So, we changed the sofa’s orientation to face the TV (we put it back in place on disembarkation day).
There were 325 French speakers on board, and a lot of staff from Mauritius, which made communication easier.
No annoying announcements about bingo, etc.—a nice change from COSTA.
For dinner, we were at the first sitting at 7:45 PM, at a table for 6. On the first night, we were two "gray-haired" couples at the table. The second night, two young women joined us but asked to change tables after seeing us...
The show for our dinner time was at 10:15 PM and ended around 11:00 PM. We found that a bit late for us. The shows were varied and of good quality.
The restaurant menus offered plenty of choices, but at the buffet at lunchtime, there were a lot of dishes with quite a few carbs. Afternoon tea from 4:30 PM to 5:30 PM included some great pastries, among other things.
We had an issue with the air conditioning and bad odors in the cabin one afternoon. I reported the problem to the reception, and staff along with our cabin steward came to check the cabin. The issue was resolved that same afternoon.
Two days later, we were surprised to find a bag with items inside: 2 MSC mugs and 2 MSC thermos flasks that keep drinks hot or cold for 10 hours. It was a gift from customer service following the bad odors in our cabin. We weren’t expecting this at all and thanked MSC’s customer service.
For excursions, MSC always offers port-to-city-center transfers for 14 € per adult in Valencia and Tarragona, and 12 € per child. In Livorno, it was 10 € per adult and 7 € per child.
In Civitavecchia, there was a shuttle to the train station for 6 €.
On the MSC for Me app, there were "promotions" on certain excursions.
We really enjoyed this cruise, but we couldn’t revisit some stops (Tarragona and Valencia) on our own because it was too hot.
Great evening: Mum49
We're leaving on August 25th for a Danube cruise from Vienna to Bucharest. The travel agency refuses to postpone this cruise despite navigation changes due to the exceptional drought, which include bus transfers that don’t interest us.
Have you had any experiences with this that you’d like to share?
Hi there!
I’m going on a cruise with MSC on the World Europa this coming October.
Stops: Genoa, Naples, Messina, Malta.
Has anyone visited Mount Etna and Pompeii?
Could you share some tips for each of these stops?
I’d like to explore on my own without booking the ship’s excursions.
Thanks for your advice!
Hello!
After a lot of hesitation between different cruise lines (Explora, Oceania, YC, HAL, NCL) and several destinations like Norway, Ireland, and Iceland,
I finally chose NCL’s Star for Iceland.
I had already looked at this itinerary when I went to Scotland in April with CFC, but it was really expensive.
You should know that CFC often offers last-minute deals 45 days before departure (the point when you can no longer cancel or modify).
So, I got a great opportunity and grabbed it.
Departure is on August 23rd.
Hi everyone,
I’m staying in a suite on the Pacifica in October and I can’t find any details about the suite benefits beyond the elite restaurant, the butler, and the espresso machine.
What about breakfast and meals served free in the cabin, and the spa?
Costa’s been cutting back on perks for Gold members, and it seems like suites are next.
Thanks for your replies!
Hello,
We’re back from this cruise.
Boarding in Dunkirk: The doors opened around 12 PM. Since we were a bit early, I asked if my husband, who uses a walker, could wait inside instead of outside. I left him with the two suitcases and our two backpacks in the small hall while I parked the car in the reserved CFC parking lot for 10 € per day.
The shuttle that was supposed to take people from the parking lot to the model pavilion was supposed to arrive in 5 minutes, but after 15 minutes, nothing. After waiting 15 minutes, I saw a man walking and asked if I could follow him. In 15 minutes, we arrived, and still no sign of the shuttle—it must have passed us. Arrived at the model pavilion.
My husband had already checked in the suitcases with the help of a CFC staff member. The remaining formalities were completed quickly. We were on board by 12:15 PM. Headed to the buffet on deck 11 and waited in a lounge to access our cabin.
At 2 PM, we discovered our balcony cabin on deck 9 at the rear: spacious with a large balcony compared to MSC/COSTA.
Since we were at the rear, cabin 9202, there was always an issue with elevator number 4: "priority."
Elevator number 2 stops at deck 10... and elevator number 3 was often out of order, leaving only number 1 for those with mobility issues to reach the buffet, especially for people who struggle with stairs. Note: only one child on board and lots of "gray hair."
DAY 2: At sea. Lots of activities offered.
Day 3: GOTHENBURG (Sweden). Sunny, 19°C at 11 AM.
Excursion booked with CFC: Gothenburg and Haga for all.
Interesting visit with a great guide. The HAGA district, in our opinion, is full of cobblestones and nothing special, not suitable for people using a cane or wheelchair. Elevator number 3 was out of order again.
Day 4: Copenhagen. 15°C in the morning, showers in the afternoon.
We didn’t book an excursion since we’d already stopped here with CFC in 2025, and based on advice from this forum, we took the hop-on/hop-off bus right in front of the ship. I still went to see the Little Mermaid again.
No TV, but the elevator was fixed.
DAY 5: At sea. Still no TV.
DAY 6: GDANSK (Poland). 15°C, rain all day.
There’s a shuttle to get to the city center.
We took the excursion: Panorama of Gdansk.
The guide left us at the entrance of the city center for 45 minutes, telling us what to visit. Meet-up for the rest of the tour at 3 PM. The bus left at 3:15 PM to cover 10 km to see St. Mary’s Cathedral. We arrived at 4:16 PM... The guide said there are often traffic jams in that direction. We had 10 minutes on site before heading to see the lighthouse and the Westerplatte monument, where we also had 10 minutes.
Many of us wondered why we didn’t do the tour in the opposite direction since they knew there would be traffic...
I went to reception to complain about the organization. The staff member read me the program: we were supposed to start with the lighthouse, then go to the cathedral and stay for 30 minutes before heading to the center of Gdansk for a short guided walk with some free time to buy souvenirs, etc.
The guide did the complete opposite of what was planned and didn’t even give us a guided tour—just dropped us off in the city...
DAY 7: Bornholm Island (Denmark). 14°C, a few sunny spells.
We saw in the excursions that there was a walking tour of RØNNE. So, like many others, we explored on our own. There was a small orchestra welcoming us at the port and two people with city maps. We took the shuttle to leave the port—it ran every 15 minutes. The tourist office was next to the "shuttle bus." A pleasant visit at our own pace.
DAY 8: KIEL (Germany). 18–23°C, nice weather.
We took the "Kiel for all" excursion. Great guide and interesting visits.
The port is in the city, and in 10 minutes, we were in the city center by following a blue line on the ground from the port. Elevator 3 was stuck again... and the TV was back.
DAY 9: At sea. Elevator 3 works.
DAY 10: At sea. Elevator 3 is out of order again...
DAY 11: Disembarkation in Dunkirk.
Cabins had to be vacated by 7:30 AM. Buffet open until 9 AM.
Elevator number 1 was "reserved," leaving only number 2, which doesn’t go up to deck 11... a problem for people with mobility issues who had to cross the entire deck 11 and try to use one of the four working elevators at the front, which were crowded.
My opinion: Interesting stops.
The onboard staff were always welcoming, smiling, and mostly French-speaking.
Evening shows were better than in March/April 2025—better singers, dancers, and presenters, and the costumes were improved.
I liked the "magician" shows less.
There were three onboard lectures by a very cultured person, but they went off-topic and were too historical for my taste. I didn’t attend the other two; my husband went to the second but not the third.
For this cruise, there was a bridge theme, but we’re not players or interested.
We didn’t take a drink package on board—water, coffee, tea, and herbal teas were available.
We had a water leak in our cabin the night before disembarkation. We reported it, and after the technical staff came (with a translator who didn’t speak English), we were asked to leave the cabin for a while for repairs. We went to a lounge, and after 1.5 hours, I checked in at reception. The repair took longer than expected... we had to change cabins... not ideal the night before disembarkation. No balcony cabins were available, so we got an ocean-view cabin, 6075, with a bathtub (impossible for both of us to use). We packed our suitcases, took a shower in our cabin, and moved to the new one. Noise from chairs until 12:30 AM because the cabin was under a lounge, and constant ventilation noise in the hallway... sleep was hard to come by.
Disembarkation: Well organized. We were helped with transporting the two suitcases and bags to the waiting room while I took the shuttle to get the car.
Guylène