Cordialement
Croisière MSC Fantasia, départ le 23 octobre 2017
by Patcyrille
This discussion is in French, the community’s main language.
Original post
Bonjour à toutes et tous, qui part le 23 octobre 2017 sur le MSC Fantasia 12 jours au départ de Marseille
Cordialement
Cordialement
Bonjour,
Sur mon compte le débarquement apparaît maintenant à Gênes; avez-vous le même problème? J'ai envoyé un mail au backoffice, j'attends leur réponse.
Alice
Sur mon compte le débarquement apparaît maintenant à Gênes; avez-vous le même problème? J'ai envoyé un mail au backoffice, j'attends leur réponse.
Alice
Bonjour Alice,
si je comprends bien ton interrogation, normalement départ et arrivée Marseille, et là tu me dis que l'arrivée se fait à Gênes?
Patrick
si je comprends bien ton interrogation, normalement départ et arrivée Marseille, et là tu me dis que l'arrivée se fait à Gênes?
Patrick
C'est exactement ça; et quand on télécharge le programme des excursions pour la croisière, ça s'arrête à Rome...
en effet, bizarre, je vais téléphoner à mon prestataire et te tiens au courant
Bonjour
J'ai reserve la meme que vous , comme je ne la trouvait plus sur leur page, j'ai demande sur leur page Facebook, MSC m'a repondu que pour toute modification il prévenait
dominique
J'ai reserve la meme que vous , comme je ne la trouvait plus sur leur page, j'ai demande sur leur page Facebook, MSC m'a repondu que pour toute modification il prévenait
dominique
je viens d'avoir mon prestataire, en effet, le retour se fait à gênes, mais je vais en savoir plus vers 13h15, ils ne sont au courant eux aussi
@++++
@++++
slt voisin, 😉 après si cela est confirmé, le tarif n'est plus le même tant pour la croisière que pour les transports, comment allons nous faire de Gênes à Marseille, sachant que nos voitures seront sur le parking du port
re Patrick
via" le chat" msc , une Monica m'a dit d'appeler la semaine prochaine , pour moi si ce n'est pas Marseille j'annule
je viens de faire une simulation , de genes je passe de 1348euros a 1964 euros ça change la donne, possible que fantasia soit plein au depart de Marseille
via" le chat" msc , une Monica m'a dit d'appeler la semaine prochaine , pour moi si ce n'est pas Marseille j'annule
je viens de faire une simulation , de genes je passe de 1348euros a 1964 euros ça change la donne, possible que fantasia soit plein au depart de Marseille
itou pour moi, je te tiens au courant cet aprèm après l'appel de mon prestataire
merci Patrick
La modification est due au fait que MSC a changé le programme du Fantasia pour l'hiver 2017-18: il part aux Antilles vers le 10/11...
Toutes les croisières de 11 nuits en Méditerranée ont disparu à partir de novembre et ont été remplacées par deux croisières courtes de 3 puis 5 jours. Vider le bateau à l'escale de Gênes du 2 novembre et revendre les cabines au prix fort pour de mini-croisières est sûrement bien plus rentable pour eux (en ce qui me concerne le tarif Marseille-Marseille était très avantageux quand j'ai fait la réservation en mars).
J'avais constaté la disparition du dossier de mon compte client dès la semaine dernière, et j'ai déjà demandé des explications au service de réservation qui a été incapable de m'en donner. J'ai été confrontée à un problème similaire avec MSC l'année dernière, et je sais qu'il va falloir s'armer de patience pour obtenir des informations (plus de 3 mois la dernière fois!).
Aucun respect du client... 😕
bonjour alice
je suis degoutee🏴☠️, ci joint 2 capture d'ecran msc bien sur , ils comptent nous prévenir quand ?
DOMINIQUE
je suis degoutee🏴☠️, ci joint 2 capture d'ecran msc bien sur , ils comptent nous prévenir quand ?
DOMINIQUE
Je ne suis guère optimiste: voici le mail reçu début mai 2015 quand ma croisière de juillet 2016 sur le Fantasia a été annulée:
Bonjour,
Des courriers sont en cours de préparation et vous seront envoyés très prochainement.
Cordialement, Service Itinéraires MSC
Le courrier recommandé est arrivé début août, après d'innombrables mails et appels de ma part. Le problème est que si on prend l'initiative de l'annulation, c'est 50 euros par personne plus l'assurance éventuelle de perdus. Quant au dédommagement proposé pour faire la croisière sur un autre bateau, il était ridicule: 50 euros de crédit à bord.
Alice
Bonjour,
Des courriers sont en cours de préparation et vous seront envoyés très prochainement.
Cordialement, Service Itinéraires MSC
Le courrier recommandé est arrivé début août, après d'innombrables mails et appels de ma part. Le problème est que si on prend l'initiative de l'annulation, c'est 50 euros par personne plus l'assurance éventuelle de perdus. Quant au dédommagement proposé pour faire la croisière sur un autre bateau, il était ridicule: 50 euros de crédit à bord.
Alice
merci Alice pour les infos, vraiment une honte de faire cette modification, sans prévenir ses clients, sachant que le bateau est plein depuis mai 2016. de ce fait, je vais attendre les infos de mon prestataire et au cas où j'annule la croisière, je pense même annuler avec MSC tout court. trop dégouté depuis plusieurs mois, aucune attention vis à vis des bons clients, et des réponses basiques n'ayant aucun sens et surtout, ne rien vouloir comprendre, dommage.
heureusement que tu étais là Alice, encore merci de nous avoir réveillé
RE
le 23 octobre il est a quai 🤪, j'avais oublie une capture
Ce qui m'énerve le plus, c'est que l'itinéraire était vraiment sympa, et que je n'ai pas voulu partir de Gênes parce que c'était plus simple de Marseille... J'ai gardé un devis au départ de Gênes, à l'époque le prix était bien plus bas que maintenant, alors qu'il est toujours annoncé "illico".
J'attends les infos que tu vas obtenir de ton agence, mais je ne pense pas que ce sera très bon!
re
encourageant chez msc , je debute chez eux, je pars la en novembre sur splendida, et le fantasia et son circuit me plaisait bien😠,
merci pour l'info
Dominique
ps le l'avais reservee depuis le 9 mars 2016
ok Alice, en fonction des infos, je pense que je ne vais pas en rester là, on nous vend une prestation depuis des mois qui ne sera pas à la hauteur de leur annonce, donc pour moi c'est une publicité mensongère qui est condamnable devant les instances juridiques
Patrick
Voilà l'itinéraire figurant sur le catalogue des excursions pour le départ de Marseille le 23 octobre:

et voilà ce que le Fantasia fait ensuite au départ de Gênes le 2 novembre:

De qui se moque-t-on?

et voilà ce que le Fantasia fait ensuite au départ de Gênes le 2 novembre:

De qui se moque-t-on?
Je précise que la croisière de 3 jours a été mise en vente tout récemment, avant il y avait à la suite de la nôtre une croisière vers les Canaries.
Donc on nous "vire" de notre cabine pour la relouer sur un autre itinéraire, dont la première escale est Marseille!.....🤪
je viens d'avoir ma conseillère qui comme toujours est adorable, elle a fait un courrier à MSC en demandant le pourquoi et le comment, je vous tiens au courant dès réception, néanmoins, je vais faire un mail assez sévère à MSC pour comprendre cette modification inacceptable, on prend les croisiéristes pour des moutons et des vaches à lait, je suis très énervé grrrrrrrr
Pour finir, je ne résiste pas à l'envie de vous montrer les prix pratiqués pour 3 nuits, en early booking (site belge car le site français fonctionne très mal en ce moment). Perso j'avais réservé une YC à 1709 euros pp pour 11 nuits...
Alice
merci Alice pour le programme des croisières, j'ai demandé qlqs seront les "ristournes" que MSC va prévoir et quel est le moyen de transport pour rentrer à Marseille gratuitement
Il y a effectivement une journée de prestations qui devrait être remboursée ainsi que le rapatriement sur Marseille.
Moi si on trouvait un arrangement correct j'aimerais bien la faire quand même cette croisière...
mine de rien nous aussi parce qu'elle est vraiment belle celle là, on verra ce qu'ils proposent comme compensation, soit crédit à bord et prise en charge du rapatriement, soit l'équivalent d'une journée en moins plus rapatriement, de toute façon on se tient au courant
de plus, partant de Marseille, il y a un nombre important de français, donc a risque de gueuler fortement
de plus, partant de Marseille, il y a un nombre important de français, donc a risque de gueuler fortement
re alice
je ne comprends pas tout, le 24 oct ils charge les passagers, a Barcelone , 🤪, ils descendent ou ?😕
Je pense qu'il y aura énormément de gens impactés, puisque ce sont les vacances de la Toussaint... ça risque de représenter un grand nombre de cars!
on verra ce qu'ils proposent comme compensation, soit crédit à bord et prise en charge du rapatriement, soit l'équivalent d'une journée en moins plus rapatriement
Je crois plus au crédit à bord (et pas forcément en rapport avec le prix d'une journée à bord 😕) qu'au remboursement d'un 1/11 de la facture.
on verra ce qu'ils proposent comme compensation, soit crédit à bord et prise en charge du rapatriement, soit l'équivalent d'une journée en moins plus rapatriement
Je crois plus au crédit à bord (et pas forcément en rapport avec le prix d'une journée à bord 😕) qu'au remboursement d'un 1/11 de la facture.
re Dominique,
La croisière de 3 nuits est départ Gênes le 2/11; elle fait suite à la croisière Marseille-Gênes de 10 nuits (la nôtre, départ 23/10) ou à celle Gênes-Gênes du 22/10. Quant aux passagers qui embarquaient à Barcelone le 24/10, je ne sais pas s'ils débarquent comme nous à Gênes ou s'ils peuvent rentrer chez eux en bateau...
La croisière de 3 nuits est départ Gênes le 2/11; elle fait suite à la croisière Marseille-Gênes de 10 nuits (la nôtre, départ 23/10) ou à celle Gênes-Gênes du 22/10. Quant aux passagers qui embarquaient à Barcelone le 24/10, je ne sais pas s'ils débarquent comme nous à Gênes ou s'ils peuvent rentrer chez eux en bateau...
RE RE RE alice
le menu des excursions ya un truc qui me chiffonne, ils ne peuvent pas proposer d'excursion pour Marseille puisqu'on y descends🤪
le menu des excursions ya un truc qui me chiffonne, ils ne peuvent pas proposer d'excursion pour Marseille puisqu'on y descends🤪
Il n'y a d'excursions proposées ni à Marseille (on n'y retourne plus), ni à Gênes (on débarque).
Je peux t'envoyer le fichier pdf si tu me donnes une adresse mail en mp.
Alice
tu as raison Dominique, sacré merdier pour les espagnols en effet, surtout qu'ils ont pris goût aux croisières eux aussi
Il y a quand même une question que je me pose, quelle raison légalement valable peuvent-il donner pour nous débarquer à Gênes alors que le bateau continue sur Marseille et que nous avons une réservation ferme?
je ne sais pas Alice, pour moi aucune, dans le cas un problème technique Ok, un problème d’épidémie Ok, un gros problème de sécurité, ok, mais là rien, nada, que des raisons de fric comme tu l'as si bien évoqué, je suis un peu en colère, sachant que cette croisière au départ de Marseille a fait un tabac, fin mai, plus aucune cabine de dispo, elle a fait un tabac, nous avons réservé début mai, il restait 2 cabine balcon de dispo, c'est pour cela que j'ai du mal à comprendre cette modification
C'est vraiment rageant 😠.
Mais même avec un jour de moins, par rapport aux croisières de 7 jours pendant les vacances scolaires, ça reste compétitif, et l'itinéraire est vraiment sympa.
Le plus gênant, c'est le retour de Nice si on a posé la voiture au port à Marseille...et le fait d'être pris pour des pigeons! 😠😠😠
en effet c'est ça le problème, nous sommes à 1 h du port de Marseille, et la voiture sera là bas, moi je veux juste savoir quelle option nous aurons pour rentrer sur marseille, nous avons déjà fait Nice Gênes et l'inverse, c'est déjà pénible, si il faut rajouter encore autant de temps pour nice marseille c'est bon là, au lieu de rentrer chez nous à 10h30, on va rentrer à 15h00 du coup
Mon épouse me dit que non pour le débarquement à Gênes, on a parié une croisière 😎 sur la suite des évènements lol
Mon épouse me dit que non pour le débarquement à Gênes, on a parié une croisière 😎 sur la suite des évènements lol
C'est quoi le pari exactement?
Nous c'est à Lyon qu'il faut rentrer après, donc ce serait plutôt Lyon-Marseille et Nice-Lyon en TGV...
Nous c'est à Lyon qu'il faut rentrer après, donc ce serait plutôt Lyon-Marseille et Nice-Lyon en TGV...
on a parié une croisière 🤪 , pour le transport, je pense qu'on a encore le temps de se préparer au pire au cas où, nous le problème c'est la voiture qu'il faut récupérer à Marseille, on se tient au courant de la suite, en tout cas, encore merci pour avoir averti le changement
Je suis en train de vouloir me connecter sur le site de MSC, ça passe pas, il doit y avoir trop de monde en ce moment
Le site MSC France fonctionne très mal depuis quelque temps, moi je me connecte sur MSC Belgique, et ensuite j'accède à mon profil ( mais pour cette croisière il faut rentrer le n° de dossier, elle n'apparaît plus sur mon compte!)
je viens d'appeler MSC, je suis tombé sur une dame charmante qui parle mal le français, bon bref lol, à ce jour, elle me dit, rien n'a changé, Marseille Marseille, mais sans plus, elle me demande de téléphoner la semaine prochaine avant 19h parce que la direction part à cette heure, mais je ne la sens pas sereine quand même, je lui explique qu'au départ de marseille il y aura énormément de français qui commencent à gronder sévère, elle me dit, oui je sais, à suivre
Patrick
Patrick
Espérons...mais ce qui est certain, c'est que "ma" cabine est en vente sur Seascanner au départ de Gênes le 02/11/2017 😕
perso je pense que ce cuit, au pire en fonction des évolutions de cette croisière, j'espère qu'on pourra se rencontrer et prendre un petit verre de l'amitié
bonne soirée Alice et bon week end
bonne soirée Alice et bon week end
On se tient au courant...
Bon weekend à toi aussi Patrick.
Alice
Alice
RE Alice
Fait une capture d'ecran , je vais faire pareil
bonne soiree
Fait une capture d'ecran , je vais faire pareil
bonne soiree
Dominique, pas de souci, on a le catalogue, ou la croisière est mentionnée Marseille Marseille, sachant que beaucoup de français vont partir de Marseille pour cette croisière qui pour une fois part de Marseille,
entre nous, il va y avoir un bug je pense 😉, je pense qu'ils se sont plantés, en principe pour 12 jours, on part de Gênes, ils ne savent plus comment faire et essayent de trouver la parade
re re Patrick
j'ai fait les captures d'ecran a partir de seascanner tous les carres sont les dispo, comme toi j'espere que c'est un bug , le site msc etait tres difficile depuis quelques jours,
j'ai fait les captures d'ecran a partir de seascanner tous les carres sont les dispo, comme toi j'espere que c'est un bug , le site msc etait tres difficile depuis quelques jours,
Episode suivant:
*d'après mon dossier sur msc.fr nous débarquons de nouveau à Marseille 🙂
*mais pour 2800 euros de plus 😕
*la croisière de 3 jours départ Gênes le 02/11 n'est plus réservable sur seascanner avec un numéro de cabine défini
Peut-être que tout va finir par rentrer dans l'ordre...😮
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hi there
Here’s the cruise schedule for 2026.
It’s a great way to get ideas and maybe even meet up with other members.
2 essential rules:
1) never "quote" the calendar when replying—this’ll avoid any confusion 2) follow the format below DD/MM - username / SHIP IN CAPS / number of days / cruise title / departure port DON’T FORGET THE SPACES between the / /
REMINDER Despite my requests, few people follow the requested format. Cruises that stray too far from it won’t be listed anymore—sorry!PLEASE respect the templates! COPY AND PASTE THE FORMAT BELOW AND REPLACE WITH YOUR DETAILS IF YOU’RE STRUGGLING DD/MM - username / SHIP IN CAPS / number of days / cruise title / departure port DON’T FORGET THE SPACES between the / / It takes time to fix mistakes, so THANKS TO EVERYONE for your help!
YOUR TURN 😉
NUMBER OF CRUISES 2026: JANUARY FEBRUARY MARCH APRIL MAY JUNE JULY AUGUST SEPTEMBER OCTOBER NOVEMBER DECEMBER
1) never "quote" the calendar when replying—this’ll avoid any confusion 2) follow the format below DD/MM - username / SHIP IN CAPS / number of days / cruise title / departure port DON’T FORGET THE SPACES between the / /
REMINDER Despite my requests, few people follow the requested format. Cruises that stray too far from it won’t be listed anymore—sorry!PLEASE respect the templates! COPY AND PASTE THE FORMAT BELOW AND REPLACE WITH YOUR DETAILS IF YOU’RE STRUGGLING DD/MM - username / SHIP IN CAPS / number of days / cruise title / departure port DON’T FORGET THE SPACES between the / / It takes time to fix mistakes, so THANKS TO EVERYONE for your help!
YOUR TURN 😉
NUMBER OF CRUISES 2026: JANUARY FEBRUARY MARCH APRIL MAY JUNE JULY AUGUST SEPTEMBER OCTOBER NOVEMBER DECEMBER
Hi there,
I'm looking at a cruise in the north.Which one do you think is more interesting? Thanks
Hello
We’re taking an MSC cruise in May, and after the Cinque Terre, we’ll be stopping in Naples. We’d like to know if it’s possible to walk out of the port quickly and reach a nice area of Naples on foot (we’re two older people). While we’re at it, I’ll ask the same question for Palermo, since we’ll be there the next day. Thanks for your replies.
We’re taking an MSC cruise in May, and after the Cinque Terre, we’ll be stopping in Naples. We’d like to know if it’s possible to walk out of the port quickly and reach a nice area of Naples on foot (we’re two older people). While we’re at it, I’ll ask the same question for Palermo, since we’ll be there the next day. Thanks for your replies.
Hello,
We’re back from this cruise.
Boarding in Dunkirk: The doors opened around 12 PM. Since we were a bit early, I asked if my husband, who uses a walker, could wait inside instead of outside. I left him with the two suitcases and our two backpacks in the small hall while I parked the car in the reserved CFC parking lot for 10 € per day.
The shuttle that was supposed to take people from the parking lot to the model pavilion was supposed to arrive in 5 minutes, but after 15 minutes, nothing. After waiting 15 minutes, I saw a man walking and asked if I could follow him. In 15 minutes, we arrived, and still no sign of the shuttle—it must have passed us. Arrived at the model pavilion.
My husband had already checked in the suitcases with the help of a CFC staff member. The remaining formalities were completed quickly. We were on board by 12:15 PM. Headed to the buffet on deck 11 and waited in a lounge to access our cabin.
At 2 PM, we discovered our balcony cabin on deck 9 at the rear: spacious with a large balcony compared to MSC/COSTA.
Since we were at the rear, cabin 9202, there was always an issue with elevator number 4: "priority."
Elevator number 2 stops at deck 10... and elevator number 3 was often out of order, leaving only number 1 for those with mobility issues to reach the buffet, especially for people who struggle with stairs. Note: only one child on board and lots of "gray hair."
DAY 2: At sea. Lots of activities offered.
Day 3: GOTHENBURG (Sweden). Sunny, 19°C at 11 AM.
Excursion booked with CFC: Gothenburg and Haga for all.
Interesting visit with a great guide. The HAGA district, in our opinion, is full of cobblestones and nothing special, not suitable for people using a cane or wheelchair. Elevator number 3 was out of order again.
Day 4: Copenhagen. 15°C in the morning, showers in the afternoon.
We didn’t book an excursion since we’d already stopped here with CFC in 2025, and based on advice from this forum, we took the hop-on/hop-off bus right in front of the ship. I still went to see the Little Mermaid again.
No TV, but the elevator was fixed.
DAY 5: At sea. Still no TV.
DAY 6: GDANSK (Poland). 15°C, rain all day.
There’s a shuttle to get to the city center.
We took the excursion: Panorama of Gdansk.
The guide left us at the entrance of the city center for 45 minutes, telling us what to visit. Meet-up for the rest of the tour at 3 PM. The bus left at 3:15 PM to cover 10 km to see St. Mary’s Cathedral. We arrived at 4:16 PM... The guide said there are often traffic jams in that direction. We had 10 minutes on site before heading to see the lighthouse and the Westerplatte monument, where we also had 10 minutes.
Many of us wondered why we didn’t do the tour in the opposite direction since they knew there would be traffic...
I went to reception to complain about the organization. The staff member read me the program: we were supposed to start with the lighthouse, then go to the cathedral and stay for 30 minutes before heading to the center of Gdansk for a short guided walk with some free time to buy souvenirs, etc.
The guide did the complete opposite of what was planned and didn’t even give us a guided tour—just dropped us off in the city...
DAY 7: Bornholm Island (Denmark). 14°C, a few sunny spells.
We saw in the excursions that there was a walking tour of RØNNE. So, like many others, we explored on our own. There was a small orchestra welcoming us at the port and two people with city maps. We took the shuttle to leave the port—it ran every 15 minutes. The tourist office was next to the "shuttle bus." A pleasant visit at our own pace.
DAY 8: KIEL (Germany). 18–23°C, nice weather.
We took the "Kiel for all" excursion. Great guide and interesting visits.
The port is in the city, and in 10 minutes, we were in the city center by following a blue line on the ground from the port. Elevator 3 was stuck again... and the TV was back.
DAY 9: At sea. Elevator 3 works.
DAY 10: At sea. Elevator 3 is out of order again...
DAY 11: Disembarkation in Dunkirk.
Cabins had to be vacated by 7:30 AM. Buffet open until 9 AM.
Elevator number 1 was "reserved," leaving only number 2, which doesn’t go up to deck 11... a problem for people with mobility issues who had to cross the entire deck 11 and try to use one of the four working elevators at the front, which were crowded.
My opinion: Interesting stops.
The onboard staff were always welcoming, smiling, and mostly French-speaking.
Evening shows were better than in March/April 2025—better singers, dancers, and presenters, and the costumes were improved.
I liked the "magician" shows less.
There were three onboard lectures by a very cultured person, but they went off-topic and were too historical for my taste. I didn’t attend the other two; my husband went to the second but not the third.
For this cruise, there was a bridge theme, but we’re not players or interested.
We didn’t take a drink package on board—water, coffee, tea, and herbal teas were available.
We had a water leak in our cabin the night before disembarkation. We reported it, and after the technical staff came (with a translator who didn’t speak English), we were asked to leave the cabin for a while for repairs. We went to a lounge, and after 1.5 hours, I checked in at reception. The repair took longer than expected... we had to change cabins... not ideal the night before disembarkation. No balcony cabins were available, so we got an ocean-view cabin, 6075, with a bathtub (impossible for both of us to use). We packed our suitcases, took a shower in our cabin, and moved to the new one. Noise from chairs until 12:30 AM because the cabin was under a lounge, and constant ventilation noise in the hallway... sleep was hard to come by. Disembarkation: Well organized. We were helped with transporting the two suitcases and bags to the waiting room while I took the shuttle to get the car. Guylène
We had a water leak in our cabin the night before disembarkation. We reported it, and after the technical staff came (with a translator who didn’t speak English), we were asked to leave the cabin for a while for repairs. We went to a lounge, and after 1.5 hours, I checked in at reception. The repair took longer than expected... we had to change cabins... not ideal the night before disembarkation. No balcony cabins were available, so we got an ocean-view cabin, 6075, with a bathtub (impossible for both of us to use). We packed our suitcases, took a shower in our cabin, and moved to the new one. Noise from chairs until 12:30 AM because the cabin was under a lounge, and constant ventilation noise in the hallway... sleep was hard to come by. Disembarkation: Well organized. We were helped with transporting the two suitcases and bags to the waiting room while I took the shuttle to get the car. Guylène
Hi everyone,
I’m staying in a suite on the Pacifica in October and I can’t find any details about the suite benefits beyond the elite restaurant, the butler, and the espresso machine.
What about breakfast and meals served free in the cabin, and the spa?
Costa’s been cutting back on perks for Gold members, and it seems like suites are next.
Thanks for your replies!
hi,
I’m leaving Hamburg for Iceland at the end of July. The boat arrives in Reykjavik on Tuesday, August 4th at 8 AM, and I’d like to book a day trip like the Golden Circle or Secret Lagoon… The sites like GetYourGuide and others list departures at 8 AM. If you’ve used these sites with the MSC Preziosa, could you let me know how to go about it?
Thanks! 😉
allyMB007
Hi
Has anyone taken the CFC recently?
Thoughts?
Thanks
Thoughts?
Thanks
Hello everyone,
It’s with immense sadness that I learned this morning of the passing of our friend Nathalie (nadu). Many of us knew her through this forum, which she loved so much. She enjoyed reading your travel stories, joining discussions, sharing her cruise reviews, and offering valuable advice—always with kindness, gentleness, and discretion.
For me, Nathalie was so much more than just a cruise enthusiast. She was a friend, a deeply kind person who was always there to listen, despite the many health challenges she faced with tremendous courage. We corresponded regularly, and sometimes we had the chance to visit each other’s homes or attend the cruise show together with our respective husbands.
We shared a common dream: when we both retired, we had planned to finally go on a cruise together. Life had other plans, and that trip will forever remain a journey we never had the chance to take. That thought weighs heavily on my heart today.
I’ll remember her as a gentle, generous woman who was always ready to help others. Her presence on this forum will leave a huge void, just as her friendship has in my life.
I send my sincerest thoughts to her husband, her family, and all those who had the chance to know her.
Fair winds, Nathalie. I like to think you’re now sailing on an infinitely calm sea, under an eternally blue sky. You’ll remain in our thoughts and hearts every time we talk about cruises or set off on a new journey.
Rest in peace, Nathalie.
For those who’d like to send a message of comfort and sympathy to her husband, you can send me a PM, and I’ll pass it along. THANK YOU
For me, Nathalie was so much more than just a cruise enthusiast. She was a friend, a deeply kind person who was always there to listen, despite the many health challenges she faced with tremendous courage. We corresponded regularly, and sometimes we had the chance to visit each other’s homes or attend the cruise show together with our respective husbands.
We shared a common dream: when we both retired, we had planned to finally go on a cruise together. Life had other plans, and that trip will forever remain a journey we never had the chance to take. That thought weighs heavily on my heart today.
I’ll remember her as a gentle, generous woman who was always ready to help others. Her presence on this forum will leave a huge void, just as her friendship has in my life.
I send my sincerest thoughts to her husband, her family, and all those who had the chance to know her.
Fair winds, Nathalie. I like to think you’re now sailing on an infinitely calm sea, under an eternally blue sky. You’ll remain in our thoughts and hearts every time we talk about cruises or set off on a new journey.
Rest in peace, Nathalie.
For those who’d like to send a message of comfort and sympathy to her husband, you can send me a PM, and I’ll pass it along. THANK YOU
Hello everyone,
So happy to be back on this Forum!
We’re heading off on another cruise—our 7th—after a 5-year break...
We’ll be leaving from Venice on April 26th with stops in Kotor, Mykonos, Santorini, and Ancona.
Could you help me plan the stops by sharing tips, tricks, and advice?
For those who already know me, you know we prefer not to take the cruise line’s excursions but instead organize everything ourselves.
Thanks in advance to everyone, and looking forward to chatting with you all!
Hello,
We’re taking a cruise to Northern Europe with a stop in SOUTHAMPTON.
We’d like to visit the Stonehenge site.
Is it possible to get there on our own (my husband is a wheelchair user), since the MSC excursion to Salisbury is priced at 127 € per person?
There’s also a stop in Rotterdam, and it seems there’s a "miniature village to visit" nearby. Has anyone here been there, and if so, how did you get there?
Thanks so much for your tips. Mum49
If you're traveling on the Costa Diadema from October 17th to 28th, 2026 to Lisbon, we can meet up for a drink. Share our cruising experiences, an excursion, a table...
hi there, a group of friends and I are going on a cruise at the end of June with CFC in Norway. I’d love to get some info on the different stops we’ll be making. Most of them are one-day stops (from around 10 AM to 8 PM on average). Here are the stops: Andalsnes, Trondheim, Honningsvåg, Alta, Hellesylt, Sandane, Austefjorden.
Thanks in advance to anyone who can share what there is to see or do in these places.
When I get back, I’ll post what we did—it might help others who come after us.
Also, does anyone know if the boat sticks to the arrival time in Dunkirk for catching tickets to head back south? We’ll plan a buffer just in case.
Thanks everyone!
Thanks in advance to anyone who can share what there is to see or do in these places.
When I get back, I’ll post what we did—it might help others who come after us.
Also, does anyone know if the boat sticks to the arrival time in Dunkirk for catching tickets to head back south? We’ll plan a buffer just in case.
Thanks everyone!
Hi there, The day before boarding the Costa Favolosa for the Norwegian Fjords cruise departing from Hamburg, I'd like to book a hotel. Which one would be the most convenient location-wise relative to the port?
Thanks in advance for your reply.
Hi everyone on the cruising forum,
I’m looking to get in touch with someone who’s been on an Arctic Cruise aboard the ship POLARFRONT, operated by the French company "LATITUDE BLANCHE", for some info.
https://www.latitudeblanche.com/voyages-grandnord-polarfront/
I already posted a similar message here 2-3 months ago, and it mysteriously disappeared... ??
Hoping for a response this time.
Best to all,
Puma2A
...
I’m looking to get in touch with someone who’s been on an Arctic Cruise aboard the ship POLARFRONT, operated by the French company "LATITUDE BLANCHE", for some info.
https://www.latitudeblanche.com/voyages-grandnord-polarfront/
I already posted a similar message here 2-3 months ago, and it mysteriously disappeared... ??
Hoping for a response this time.
Best to all,
Puma2A
...
Hi there, I was wondering if anyone has ever taken a cruise with this PO Cruise company.
Would love to hear your thoughts!
They’ve got some great itineraries for Norway.Hello,
We’ll be sailing on the Renaissance with CFC to southern Norway from July 4 to 11, 2026, departing from Dunkirk (the cruise was booked through "Planète Croisière").
When entering some personal details or pre-selecting options on the CFC website, I’m wondering about the "optional" categories for drinks and WiFi.
I’m actually a bit surprised by these extra charges, as we weren’t used to them on other cruises (Australis in Patagonia; Hurtigruten’s Coastal Express in Norway and Alaska; Rivages du Monde in the Arctic or on the Douro River; a Nile river cruise in Egypt), where we sometimes had access to basic drinks at meals and free WiFi when near land.
Anyway, for those who’ve already taken a CFC cruise on the Renaissance, could you share some advice? Specifically about the most basic drink package, called "Fraîcheur" (238 € for two), which doesn’t seem to be described anywhere. The "Premium" package seems excessive (490 € for two for the week) for light drinkers.
As for WiFi, it’s 10 € per day per person. While I find that price acceptable for parking our car in Dunkirk, it feels overpriced here (especially since it was free on the Nordlys "Coastal Express" just 3 or 4 years ago).
So, I’d love to hear from experienced cruisers who’ve been on this ship!
Looking forward to seeing the excursion prices, which should be available soon! 😐
Thanks in advance!
Thanks in advance!
Hi there,
I’d love to hear from travelers who’ve done this cruise with Rivages du Monde or CroisiEurope.
Thanks!
Elettra69
Hi there,
I’m considering a cruise on this ship in the recently introduced Yacht Club category.
Have any forum members tried it?
What are your thoughts? Positive or negative? Which cabins should we go for—or avoid?
We’re already familiar with the Yacht Clubs on the Splendida, Fantasia, Preziosa, and Divina series.
We weren’t as keen on the one on the Seashore—we found it too big.
Thanks in advance for your feedback!
Best,
Claudine
We're considering a new cruise soon and would like to try the Renaissance.
The uniqueness of the promenade cabins appeals to us, but could anyone give us some insights on the following points:
- Is the glass door sufficiently tinted to prevent outsiders from seeing into the cabin?
- Is the soundproofing good enough to block out conversations on the promenade deck?
Thanks in advance to anyone who can help!
Hi there,
Do you have a hotel near the cruise port (or easy to reach by metro with luggage) to recommend? I’m planning to spend two days there before boarding.
Thanks in advance! Claudine
Do you have a hotel near the cruise port (or easy to reach by metro with luggage) to recommend? I’m planning to spend two days there before boarding.
Thanks in advance! Claudine
Hello,
My husband, our two teens, and I are going on a cruise on the COSTA Esmeralda at the beginning of July. We’re thinking of exploring the ports on our own. Do any of you have recent experiences or tips to share? Are there shuttles between the port and the city center? Are they free? Looking forward to hearing from you.
My husband, our two teens, and I are going on a cruise on the COSTA Esmeralda at the beginning of July. We’re thinking of exploring the ports on our own. Do any of you have recent experiences or tips to share? Are there shuttles between the port and the city center? Are they free? Looking forward to hearing from you.
Hi, can you eat in the evening at the Costa Smeralda’s cafeteria, or do you have to dine at the restaurant? Thanks for your reply.
contact me to get referred at MSC, for your first cruise or if you haven't traveled with MSC in over 5 years
Hi everyone,
As promised, here’s my review of the cruise I took from the 5th to the 19th on the MSC Virtuosa.
As you know, I had initially booked a cruise with Mein Schiff departing from Dubai (from Dubai to Cape Town). It was a 22-day cruise. Due to the issues in the Persian Gulf, my cruise was canceled by Mein Schiff.
So, we started looking for a Plan B because we really wanted to go. Especially my wife, who had just had a minor procedure and needed some rest. Since she had already taken time off, she was determined to travel. However, we were looking for an affordable Plan B since we weren’t sure when Mein Schiff or the airline would reimburse us.
While browsing online, I found a 15-day cruise departing from Pointe-à-Pitre (including flights, transfers, the cruise, and drinks) for a price of 1,200 € in a Fantastica balcony cabin. We thought, *Why not?*
I should mention that I’m not usually a big fan of MSC. My last experience with them was post-Covid (I took two cruises, one in 2021 and another in 2022), and it was honestly a disaster. We didn’t want to repeat that, but after talking to Catherine, who told me she was very happy with a short Christmas cruise, we decided to give it a try.
I have to say, I was left speechless. Honestly, the cruise was absolutely perfect. There’s nothing to complain about (or just a few minor details). In terms of service and food, I felt like I was on a premium cruise line. I’d even say MSC has nothing to envy from some of those companies. While premium lines like Holland, Celebrity, and Royal are cutting back on services, I think MSC has made huge improvements. Seriously, I wasn’t expecting this at all. You’ll see what I mean as we chat more.
I won’t do a full review like I usually do because there weren’t many stops: 1. We boarded in Pointe-à-Pitre 2. We stopped in Saint-Martin 3. Then it was a direct crossing to the Azores...
This cruise was really about relaxing, even if it’s not the kind of trip we usually take.
First off, I’m not a big fan of "flight and cruise" packages. I asked if we could leave two days early, but they said it wasn’t possible. We had to take the flight, then the bus, and board the ship directly.
It’s not really my thing, but given the price we paid and since we really wanted to relax, we thought, *Why not?*
Here’s the itinerary:
Boarding in Pointe-à-Pitre Saint-Martin Five days at sea The Azores Four days at sea Hamburg One day at sea Le Havre

But as I mentioned, it wasn’t about the itinerary. It was really about taking a break and unwinding. Honestly, I came back thrilled.
Departure and boarding details to come
As promised, here’s my review of the cruise I took from the 5th to the 19th on the MSC Virtuosa.
As you know, I had initially booked a cruise with Mein Schiff departing from Dubai (from Dubai to Cape Town). It was a 22-day cruise. Due to the issues in the Persian Gulf, my cruise was canceled by Mein Schiff.
So, we started looking for a Plan B because we really wanted to go. Especially my wife, who had just had a minor procedure and needed some rest. Since she had already taken time off, she was determined to travel. However, we were looking for an affordable Plan B since we weren’t sure when Mein Schiff or the airline would reimburse us.
While browsing online, I found a 15-day cruise departing from Pointe-à-Pitre (including flights, transfers, the cruise, and drinks) for a price of 1,200 € in a Fantastica balcony cabin. We thought, *Why not?*
I should mention that I’m not usually a big fan of MSC. My last experience with them was post-Covid (I took two cruises, one in 2021 and another in 2022), and it was honestly a disaster. We didn’t want to repeat that, but after talking to Catherine, who told me she was very happy with a short Christmas cruise, we decided to give it a try.
I have to say, I was left speechless. Honestly, the cruise was absolutely perfect. There’s nothing to complain about (or just a few minor details). In terms of service and food, I felt like I was on a premium cruise line. I’d even say MSC has nothing to envy from some of those companies. While premium lines like Holland, Celebrity, and Royal are cutting back on services, I think MSC has made huge improvements. Seriously, I wasn’t expecting this at all. You’ll see what I mean as we chat more.
I won’t do a full review like I usually do because there weren’t many stops: 1. We boarded in Pointe-à-Pitre 2. We stopped in Saint-Martin 3. Then it was a direct crossing to the Azores...
This cruise was really about relaxing, even if it’s not the kind of trip we usually take.
First off, I’m not a big fan of "flight and cruise" packages. I asked if we could leave two days early, but they said it wasn’t possible. We had to take the flight, then the bus, and board the ship directly.
It’s not really my thing, but given the price we paid and since we really wanted to relax, we thought, *Why not?*
Here’s the itinerary:
Boarding in Pointe-à-Pitre Saint-Martin Five days at sea The Azores Four days at sea Hamburg One day at sea Le Havre

But as I mentioned, it wasn’t about the itinerary. It was really about taking a break and unwinding. Honestly, I came back thrilled.
Departure and boarding details to come
Hi there
Is the water from the cabin sinks drinkable?
Is the water from the cabin sinks drinkable?
We’re stopping over in Rovinj this coming May, and since we’ve already visited the main sights (port, church, etc.), is there a walk we can do on our own—no boat needed—that would fill a morning?
Thanks to anyone who knows the area…
My wife and I are going on a cruise on the MS Vesteralen on August 4th. The ship stays close to the coast to deliver mail and packages. My wife is a musician and is sensitive to the movement of the boat. Which deck and cabin should we choose?
Thanks in advance
Thanks in advance
Hi there,
So, I booked this cruise...
I know CFC gets a lot of criticism—
- And that it’s not really like the ships I usually take.
But the destination really interested me...
So, I’m giving it a try...
I’m going in with an open mind, thinking I got a good deal, so I’m not expecting the same experience as when I travel with Yacht Club or The Haven.
We’ll see... soon!hi, we’re going on a cruise with MSC Virtuosa in the Caribbean. Has anyone done this cruise before and could give us some tips for excursions on the different islands? Thanks for your help
😉Hi there,
A few months ago, CFC put the EN VOGUE experience on sale, departing from Dunkirk.
I booked this package to test the boat and onboard services for myself.
I’d read a lot of reviews mentioning numerous issues on board, so I wanted to see for myself what it was really like…
Okay, I’ll stop rambling… The package included boarding at 6 PM on Friday, dinner, a show, an overnight stay, and breakfast. We chose an interior cabin for this experience—since the boat wasn’t leaving the dock, we didn’t see the point in paying more… All in all, it cost 130 € per person. My mom joined us; she got the same cabin for 130 € with no single occupancy supplement.
We’d checked in online to board faster. We took the train to DUNKIRK, then a taxi to the shuttle pavilion—7 € for the ride. When we arrived at the pavilion, we were told to wait because there was a connection issue with check-in. Great start… After about ten minutes, we were finally allowed to proceed. At the counter, they said they didn’t have our cabin cards and no record of our check-in… Very odd. With no solution, they put us on the bus and said we’d sort it out at reception. Perfect. We went through security, and they confiscated our water bottles—never seen that before! Then they said my mom had a corkscrew in her bag, so they searched it… but there was no corkscrew. Total amateur hour… They eventually dropped it.
We got on the bus for a ten-minute ride… We boarded the ship with a crew member and headed to reception. Turns out, we weren’t the only ones in this situation. The nightmare began… Only two staff members were handling all the issues, and everything seemed complicated. They told my mom her cabin had been given to someone else 😲. That was the last straw…
It took forever—they had to redo the entire check-in. Finally, they told my mom her cabin was good to go; they’d mixed her up with someone else… After a solid half-hour, we could finally head to our cabin.
I’m determined to test everything: the pool, jacuzzi, show, restaurant, spa, etc… TO BE CONTINUED
Okay, I’ll stop rambling… The package included boarding at 6 PM on Friday, dinner, a show, an overnight stay, and breakfast. We chose an interior cabin for this experience—since the boat wasn’t leaving the dock, we didn’t see the point in paying more… All in all, it cost 130 € per person. My mom joined us; she got the same cabin for 130 € with no single occupancy supplement.
We’d checked in online to board faster. We took the train to DUNKIRK, then a taxi to the shuttle pavilion—7 € for the ride. When we arrived at the pavilion, we were told to wait because there was a connection issue with check-in. Great start… After about ten minutes, we were finally allowed to proceed. At the counter, they said they didn’t have our cabin cards and no record of our check-in… Very odd. With no solution, they put us on the bus and said we’d sort it out at reception. Perfect. We went through security, and they confiscated our water bottles—never seen that before! Then they said my mom had a corkscrew in her bag, so they searched it… but there was no corkscrew. Total amateur hour… They eventually dropped it.
We got on the bus for a ten-minute ride… We boarded the ship with a crew member and headed to reception. Turns out, we weren’t the only ones in this situation. The nightmare began… Only two staff members were handling all the issues, and everything seemed complicated. They told my mom her cabin had been given to someone else 😲. That was the last straw…
It took forever—they had to redo the entire check-in. Finally, they told my mom her cabin was good to go; they’d mixed her up with someone else… After a solid half-hour, we could finally head to our cabin.
I’m determined to test everything: the pool, jacuzzi, show, restaurant, spa, etc… TO BE CONTINUED






