Hey everyone,
We bought a ticket a month ago on Trip. It was supposed to be a flight leaving at 2:30 AM to arrive in Kuwait at 4:30 AM to catch a connecting flight with the same airline (Kuwait Airways) at 8:30 AM the same day, arriving in Paris at 12:45 PM. But Trip just informed us that KA "modified" the first flight to depart at 1:20 PM, which means we’ll miss the second leg of the journey. No alternative offered for that portion. After checking, the only solution is to take the flight the next day—so more than 17 hours of layover. We have to go back to work the next day, even though we’d planned a rest day. Trip’s only options are to cancel or accept the change!!! We asked them to propose an alternative flight, but their response was to contact the airline. We did, and their answer? Wait a bit longer for the final schedule!!! From my research, this counts as a cancellation or at least a delay of over 3 hours, so the airline is obligated to find us an alternative flight and compensate us. Has anyone had this experience with this airline or another? Any advice? Thanks in advance
First bit of good news: Kuwait Airways isn’t telling you to contact the reseller, which is usually the case since you’re primarily a Trip customer who bought a Kuwait Airways ticket.
If Kuwait Airways is working on their flight schedules, it’s normal to wait for a solution. If the only alternative is an overnight stay in Kuwait, the airline should cover it. And of course, make sure you’re compliant with Kuwaiti entry requirements. Otherwise, check if adjusting your dates could help avoid long layovers.
Any advice?
Avoid these useless resellers and book your tickets directly on the airline’s official website. That way, you only deal with them, and it’s much simpler. I’ve had several flight changes or cancellations with different airlines, and each time a solution was found—either a date adjustment or rerouting via another city X.
"Si partir vivre ses rêves remplit l'âme, les partager après les avoir réalisés la grandit"
"Qui veut apprendre à se connaître commence par explorer le monde"
Thanks so much, tantra, for your reply. We thought about it, but we’d really lose out. In fact, buying a new flight would cost us more than double the original price.
Thanks so much, tantra, for your reply. We thought about it, but we’d really lose out. In fact, buying a new flight would cost us more than double the original price.
So check if the 17-hour layover in Kuwait is possible from an administrative standpoint, and if the airline offers a hotel.
Good news first: Kuwait Airways isn’t telling you to contact the reseller, which is usually the case since you’re primarily a Trip customer who bought a Kuwait Airways ticket.
If Kuwait Airways is working on their flight schedules, it’s normal to wait for a solution. If the only alternative is an overnight stay in Kuwait, the airline should cover it. And of course, make sure you’re compliant with Kuwaiti entry requirements. Otherwise, check if shifting your dates could help avoid long layovers.
Any advice?
Avoid these useless resellers and book your tickets directly on the airline’s official website. That way, you deal only with them, and it’s much simpler. I’ve had flight changes or cancellations with various airlines multiple times, and each time a solution was found—either a date shift or rerouting via another city.
Cheers, Jérôme
Always on it! Thanks for your reply and advice 😊.
The joys of a multi-stop trip! It’s the first time I’ve dealt with such a major flight change with an airline I haven’t tried before. Adventure is adventure. This’ll give me a chance to review the airline and how they handle these kinds of issues.
Still on the ball! Thanks for your reply and tips 😊.
I’ve been in this scene for 40 years ;)
"Si partir vivre ses rêves remplit l'âme, les partager après les avoir réalisés la grandit"
"Qui veut apprendre à se connaître commence par explorer le monde"
It’s mostly these resale sites that should be banned. There are much worse than Kuwait Airways, but shhhhh 😉
Resellers have a terrible reputation as soon as there’s a problem
Unfortunately, that’s always the case.
I’m not sure Trip will refund you quickly (or easily). Usually, these kinds of sites drag their feet.
The procedure is as follows:
1. The agency submits a refund request to the airline after the airline has given its approval and generally provided an approval number. Just this step takes some time because both sides need to process the request 😉 There are two systems depending on what the airline wants: a fast automatic computer process or a longer one if automatic refunds without fees aren’t possible or allowed.
2. The airline processes the refund through the BSP payment center, which is the organization between airlines and agencies.
3. The credit note reaches the agency, and the ticket is credited.
4. The agency refunds the passenger. The ticket issuance fees (the agency isn’t a charity and charges fees) may not be refunded, and there are often processing fees for the refund. In the end, you could lose between 50 and 100 € per ticket. This depends on the agency’s sales conditions.
Fortunately, Shiyawase didn’t opt for this procedure, which can take several months and result in a small financial loss.
You might have to consider an overnight stay in Kuwait.
Or a rerouting via another city, which is often the best option.
"Si partir vivre ses rêves remplit l'âme, les partager après les avoir réalisés la grandit"
"Qui veut apprendre à se connaître commence par explorer le monde"
No worries. I often use this site for flight tickets and hotels. I’ve already had to get refunds from them before. Whether it was for hotels or flights (changed by the airline), I’ve always been refunded quickly without any fees, obviously. I’ve even made special requests, and they’ve always been on it. The fact that this time they’re asking me to deal directly with the airline (after trying to contact them, just like me) caught my attention. I wondered if this airline was reliable in terms of customer service, which is why I posted here.
Apparently, you’ve already tried Trip and Kuwait Airways. If you could share your experience with the airline or Trip, it’d definitely be helpful for everyone.
I always avoid using intermediaries for flights, even though I’ve done it in the past.
There are way too many bad experiences when problems arise, and I had a hard time getting a refund from Expedia during Covid—even though they’re not the worst agency by far. I’ve also been burned by Go Voyages, who sold me a terrible ticket.
These agencies also sell really risky tickets (not dangerous in themselves, but you can easily miss your connection): separate tickets. So many people aren’t aware of the issue and buy them in good faith, not realizing how risky they are.
I also avoid exotic airlines if I have a choice.
An airline that’s part of an alliance offers much better rebooking guarantees, which isn’t the case with Kuwait Airways.
In short, I prefer to maximize my chances of arriving and leaving more or less on time.
Vacations—we don’t get that many of them.
Price matters to me, but value for money matters even more.
Finally, don’t book a low-cost ticket if you’re not resourceful or don’t have the financial means to buy a new return ticket... (Refunds do come, but in the meantime, you have to cover all the costs.)
Édifices religieux : concours de photos amical d'août 2026
Rubrique Jeux Voyages
C'est le moment de poster vos meilleurs clichés !
I always avoid using intermediaries for flights, even though I’ve done it in the past.
There are way too many bad experiences when problems arise, and I had a hard time getting a refund from Expedia during Covid—even though they’re not the worst agency by far.
I’ve also been burned by Go Voyages, who sold me a terrible ticket.
These agencies also sell really risky tickets (not dangerous in themselves, but you can easily miss your connection): separate tickets. A lot of people aren’t aware of the issue and buy them in full confidence, not realizing how risky they are.
I also avoid exotic airlines if I have a choice.
An airline that’s part of an alliance offers much better rebooking guarantees, which isn’t the case with Kuwait Airways.
In short, I prefer to maximize my chances of arriving and leaving more or less on time.
Vacations—we don’t get that many of them.
Price matters to me much less than value for money.
Finally, don’t book a low-cost ticket if you’re not resourceful or don’t have the financial means to buy a new return ticket... (Refunds do come, but in the meantime, you have to cover all the costs.)
Thanks for your feedback and advice, Attila!
Just a quick note: Kuwait Airways isn’t a low-cost airline but the national carrier, and it’s rated quite well (over 7/10) compared to some better-known ones.
Let’s stay courteous—this is a sharing site, so let’s keep it friendly.
Just a heads-up. Kuwait Airways isn’t a low-cost airline, but the national carrier
Absolutely.
That was just additional info about low-cost airlines, which should be booked with the usual precautions.
As for Kuwait Airways, reviews seem to vary depending on the site.
There’s a discussion on VF, but it’s pretty old. The airline may have improved since then.
On Trustpilot, it’s not great either.
I get the feeling that flight schedule changes are fairly common.
And as mentioned earlier, since the airline isn’t part of any commercial alliances, it’s harder to re-route passengers.
Personally, I steer clear of airlines like that.
Let’s stay courteous. This is a sharing site, so let’s keep it friendly.
?
Édifices religieux : concours de photos amical d'août 2026
Rubrique Jeux Voyages
C'est le moment de poster vos meilleurs clichés !
And as previously mentioned, since the airline has no commercial alliances, it's more difficult to reroute passengers.
This airline isn't part of any of the 3 major airline alliances. As a result, this limits low-cost rerouting options. However, it does have partnerships with others.
Information Our Partners
For them, it's likely cheaper to cover one night in a hotel with transfers and meals. For the passenger, it's not obvious that this solution is the best—aside from the unexpected chance to spend a few hours in Kuwait. But anything is possible in the airline industry. I've had some surprising reroutes that I never expected.
Personally, this is the kind of airline I rule out right away.
I've never flown with them and won't comment. They have new planes, which is a good sign, but they operate in the shadow of the Gulf's mega-airlines. Their network doesn’t match my preferred destinations, so they’ve never been an option for me.
Maybe I’m wrong, but I don’t trust reviews on some websites. However, FlightReport shares experiences from aviation enthusiasts with supporting photos—no fake reviews or tricks.
Kuwait Airways: 19 traveler reviews and photos
"Si partir vivre ses rêves remplit l'âme, les partager après les avoir réalisés la grandit"
"Qui veut apprendre à se connaître commence par explorer le monde"
Yes, based on the feedback on VF, they seem to have renewed their fleet.
Airlines in this region sometimes have two faces: one for transporting tourists and business travelers, the other for transporting the labor force these countries exploit.
So, you can have one segment that’s great and another that’s really borderline.
Maybe wrongly, but I don’t put much stock in reviews on certain sites.
On sites like Tripadvisor, Trustpilot, etc. (and even VF), negative reviews are overrepresented. People are more likely to write a review when something goes wrong than when everything goes well!
But when the same criticism keeps coming up, it’s usually justified.
Flightreport is more like a travel journal for a flight. What motivates people to write there is sharing their experience, not venting after a bad trip like on other sites.
Back to Kuwait Airways—it’s not for me. In-flight entertainment is one of my must-haves on long-haul flights. Not having my itinerary changed every few days is another. Plus, this airline doesn’t serve Lyon.
Édifices religieux : concours de photos amical d'août 2026
Rubrique Jeux Voyages
C'est le moment de poster vos meilleurs clichés !
Airlines in the sector sometimes have two faces: one for transporting tourists and business travelers, the other for transporting the labor these countries exploit.
I’ve never been disappointed by Emirates or Qatar. In fact, I’m flying Qatar again to Australia in March.
So you can have one segment that’s great and another that’s really borderline.
I’ve never heard of a two-tier service.
On sites like Tripadvisor, Trustpilot, etc. (and even VF), negative reviews are overrepresented. People are more likely to write a review when something goes wrong than when everything goes well!
Yeah, it’s always easier to complain ;). That’s why I take those reviews with a grain of salt.
But when a criticism comes up very regularly, it’s usually justified.
Some criticisms will matter to some people and not to others. As always, you have to filter and put things into perspective. The most important thing is safety, and on that front, no issues.
Flightreport is like a travel journal for a flight. What motivates the writer is sharing their experience, not venting after a bad experience like on other sites.
When a flight goes badly or there’s any issue, it’s clearly mentioned. There’s no pressure to gloss over anything. It’s constructive for airlines to have these mystery customers. Several aspects are rated, and nothing is spared. Having interacted with several Flightreport members, I can vouch for their seriousness and total integrity. I’ve even published a few reports myself but stopped. It’s very time-consuming and not always well-received to photograph everything all the time. I’ve had to explain this to a neighbor more than once, and they didn’t understand. Airports and crews are starting to recognize it, but in some countries, there are still a lot of questions about photographing everything.
As for Kuwait, it’s not for me.
I’m curious by nature, so I wouldn’t mind going. But I have plenty of other priorities before that.
In-flight entertainment is one of my criteria for long-haul flights.
That makes sense. Personally, it’s not a priority for me, and I barely use it. I listen to my music, read, sleep, and maybe watch a movie on the IFE. My priority is arriving as refreshed as possible, trying to rest so I’m ready to go right away. Seat spacing and emergency exits in economy are a must for me. Everyone has their own selection criteria and priorities.
Not having my itinerary changed every four mornings is also a plus.
Since I have no experience with them and haven’t read or heard about any major issues, I’ll take a pass on that one ;).
Plus, this airline doesn’t serve Lyon.
You already have Emirates, which is very well established.
They fly from Barcelona, which I use regularly, but they don’t go to my favorite destinations since I’ve never seen them in the options.
In this case, I’m not too worried about a happy ending with Kuwait Airways. Personally, it’s more those reseller sites you need to watch out for.
She’ll keep us updated on how it turns out.
"Si partir vivre ses rêves remplit l'âme, les partager après les avoir réalisés la grandit"
"Qui veut apprendre à se connaître commence par explorer le monde"
If you're more than 14 days away from departure, you won’t have the option to accept the change or request a full refund—no compensation is available beyond 14 days before departure.
Additionally, Trip will need to handle these actions with the airline based on your response.
So far, I've flown with Etihad, Qatar, and Emirates as Gulf airlines.
Emirates was the best.
I really like Emirates and Qatar.
No wonder, I was upgraded...
Did you make a scene about it? 😉 Okay, I'm off, grabbing my tea and going to bed 😉
"Si partir vivre ses rêves remplit l'âme, les partager après les avoir réalisés la grandit"
"Qui veut apprendre à se connaître commence par explorer le monde"
So far, I've never had any major issues with Lufthansa.
And Emirates, which also isn't part of any of the 3 airline alliances, still outclasses them. At least it made you want to fly with them. Good advertising 😉
"Si partir vivre ses rêves remplit l'âme, les partager après les avoir réalisés la grandit"
"Qui veut apprendre à se connaître commence par explorer le monde"
So far I’ve never had any major issues with Lufthansa.
Hello,
That’s not the case for everyone. Lufthansa is really pushing it when it comes to disregarding passenger rights! They’re way ahead of all the others—first place on the podium for refusing to apply Regulation 261/2004! For a simple refund of a ticket canceled by Lufthansa in 2023, you have to go to court. And even worse, after Lufthansa was condemned on July 2, 2025, you still had to hire a bailiff on August 25, 2025, to enforce the ruling! Pretty tough stuff!
My son had the same nasty surprise with his flights this summer, Paris to Bangkok with Kuwait Airlines.
The airline canceled a lot of flights, and he ended up with a 1-hour layover on the way out and 26 hours on the way back.
They were taken care of during the layover—bus then a hotel where they could have their meals.
The hotel wasn’t amazing, but it was clearly better than the airport terminal.
Wi-Fi outage on the Paris-Kuwait flight.
He found it well below Qatar or Emirates, but the price was also much cheaper.
My son had the same nasty surprise with his flights this summer, Paris to Bangkok with Kuwait Airlines.
The airline canceled a lot of flights, and he ended up with a 1-hour layover on the way there and 26 hours on the way back.
They were taken care of during the layover—bus then hotel where they could have their meals.
The hotel wasn’t amazing, but it was clearly better than the airport terminal.
IFE system failure on the Paris-Kuwait flight.
He found it well below Qatar or Emirates, but since the price was much cheaper too
Hi Delphy83,
Thanks for sharing your experience.
Wow, what an adventure!
Can you tell me how long before the flight your son was notified?
Did you know he’s entitled to compensation (a partial refund of his ticket or even more since the flight was canceled)? I’m sure Erjome can shed some light on this topic.
Hi there,
They were notified a few months in advance, so more than 14 days before the departure date.
As a result, they’re not entitled to compensation. Plus, even if it had been last-minute, since it’s a return flight from a non-EU country with a non-European airline, they wouldn’t qualify.
The airline must provide necessary assistance while you wait for your departure: refreshments, meals, two communications, a hotel night, and transport from the airport if the departure is the next day—which they did.
Hi there,
If it's indeed a connecting flight—that is, a single flight made up of multiple segments under ONE booking—each passenger is entitled to a flat-rate compensation of 600 euros based on the distance, UNLESS the airline can PROVE (simply claiming it isn’t enough) that the issue was due to (and I quote) "extraordinary circumstances that could not have been avoided even if all reasonable measures had been taken" (end of quote).
Hi,
I checked your site, but I don’t think compensation applies in this case because:
compensation for cancellation isn’t due if:
the airline informed passengers of the flight cancellation at least two weeks before the departure time—which is what happened here
Additionally, the departure was from Bangkok with a non-EU airline
This was a Bangkok–Paris flight with a layover in Kuwait City, operated by Kuwait Airlines.
Hello,
I visited your site but I don’t think you’re entitled to compensation because:
cancellation compensation is not due:
if the airline informed passengers of the flight cancellation at least two weeks before the departure time, which is the case
Yes, but if the connecting flight was delayed by 3 hours or more compared to the new schedule, passengers are entitled to compensation.
Also, departure from Bangkok with a non-EU airline
If it’s a connecting flight made up of several flight segments, it remains a single connecting flight. So, if the first flight segment departed from the European Union, the ENTIRE connecting flight is subject to Regulation 261/2004 of the European Parliament and Council, whether the airline is European or not, and even if the different flight segments are operated by separate airlines due to a codeshare.
It’s a Bangkok - Paris flight with a connection in Kuwait City operated by Kuwait Airlines.
In this case, it’s different since it’s a flight departing from a third country to the EU, operated by a non-European airline. Indeed, Regulation 261/2004 applies:
- to all flights (connecting or not) departing from the EU, whether the airline is European or not;
- to flights (connecting or not) departing from a third country to the EU, if the airline is European.
Hi there,
We had planned a trip to Sicily in August, and due to the volcanic eruption of Mount Etna, my flight was canceled. The airline is refunding the outbound flight, but none of the non-refundable expenses: accommodation booked through Booking, rental car, and the return flight aren’t covered. My SUPER Gold card doesn’t work in this specific case! :( If anyone has been in this situation, could you let me know if you were able to get any recourse and, if so, how?
Thanks in advance
Back in February, I booked a flight with Air France-KLM from Lyon to San Diego with a layover in Amsterdam (flights operated by KLM). The flight is scheduled for late August.
My Lyon→Amsterdam flight was canceled by KLM in June, and a replacement flight the evening before was booked for me. So, I’ll end up spending the night at Amsterdam Airport to catch my flight to San Diego the next morning.
Since the cancellation happened more than 14 days before departure, I know I’m not entitled to financial compensation (EU Regulation 261/2004). But am I entitled to reimbursement for a hotel night in Amsterdam?
Hi,
Air Cairo offers good prices on domestic flights and schedules that work for us, but is this airline reliable?
Thanks in advance for your feedback.
Hi,
I booked an Etihad ticket on their website for Dusseldorf-Abu Dhabi. In the first name field, I entered all my first names (something I never do and I regret it, but the site was confusing). Everything is spelled correctly, but the problem is that I just received my new passport and only my first two first names and the first letter of the third appear—there’s no trace of the last one.
I called Etihad, and of course, they tried to charge me $100 USD to remove that last first name. But I’m hesitant because usually, I only put my first first name and not the others, and I’ve never had an issue... So I’m wondering if having that extra first name, which isn’t on my passport, could get me denied at check-in.
Thanks for your feedback!
Hi everyone,
Next January, I’m heading to India.
My outbound flight is with Emirates from Paris to Dubai, then another Emirates flight from Dubai to Calcutta.
Could anyone tell me how the connection works? I’ve heard there’s a dedicated Emirates zone, but how does it actually work in practice—I’ve got a 2-hour layover.
Thanks so much!
Take care.
I’d like to fly to Malta from Lyon.
I’ve read a lot of negative reviews about KM MALTA, especially regarding baggage fees at the airport.
Of course, I don’t want to book through third parties (like SkyScanner, Opodo…).
AIR FRANCE offers tickets to MALTA in partnership, if I understood correctly.
On AIR FRANCE, the tickets include everything (checked baggage, cabin bag, small personal item, seat), whereas with KM MALTA, everything is extra and the final price is almost double!
In this case, is AIR FRANCE considered the same as sites like Opodo or others?
Given the price difference, I’m hesitant…
Have any of you booked with AIR FRANCE for this destination? How did it go?
Thanks,
HERVE
Hi everyone, I’ve unfortunately only just noticed that I booked two flight tickets, but I made a mistake on the second first name. Basically, my computer auto-filled and typed my first name twice, so both tickets are in my first name. Only the last names—mine and my friend’s—are correct.
TAP Portugal refuses to make the change because they consider it a change of passenger, even though it’s clearly a typo (plus, my last name isn’t common).
I’m leaving in 5 days, and buying a new ticket would cost 3 times the original price. Has anyone been in this situation before? I’d like to try negotiating at the airport, but it’s a gamble… Thanks in advance for any advice!
Since it came into force, Regulation 261/2004 of the European Parliament and Council, which defines air passenger rights, has faced fierce resistance from airlines, backed by IATA (the association representing almost all passenger airlines).
Beyond the airlines' often abusive—and even frequently bad-faith—resistance to passenger rights, IATA has been lobbying EU institutions for years, with the Council paying close attention for a long time.
As a result, the Council and the Commission have been proposing revisions to Regulation 261/2004 for years that are particularly unfavorable to passengers. The latest attempt nearly eliminated the right to compensation for delays of 3 hours or more upon arrival at the final destination.
However, since this is a regulation of both the European Parliament AND the Council, the two bodies had to agree.
But the European Parliament has always stood firm, consistently responding that passenger rights must be preserved.
After 11 years of struggle, it seems likely that we’re finally nearing the end of the match between the European Commission, the Council (the 27 heads of state or government), and the European Parliament.
Indeed, the Commission and the European Parliament have agreed on a text that will be debated again on Monday, July 6, 2026, with a vote scheduled for July 7, 2026. It’s very likely that this text, which would come into force in a year, will be adopted.
The main changes would be as follows:
- Families with children will no longer be forced to pay to sit together on planes;
- A flight will be considered canceled (not just delayed) if it departs more than one hour late;
- Right to compensation for arrival at the final destination if the delay exceeds 3 hours (no longer "3 hours OR more"). The arrival time will be when the plane, having reached its parking spot, engages its parking brakes (no longer when the aircraft door opens);
- Airlines can no longer refuse boarding or charge extra on the return flight for a passenger who didn’t take the outbound flight;
- If a flight is canceled, the airline must, at the same time as informing passengers of the event, offer the choice between a refund and re-routing, and inform them of their rights to assistance and, if applicable, compensation;
- The airline must, without undue delay, inform passengers of the reason;
- In the case of a connecting flight, if the connection is missed and the delay at the final destination entitles the passenger to compensation, the responsible airline will be liable. This is very different from the current situation, where, under the KLM ruling, any airline operating a segment of the flight is liable for compensation. This promises more disputes that the Court of Justice of the European Union will have to resolve if two separate airlines operating segments of a connecting flight are both responsible for the delay. See this case for an example: https://retardimportantavion.wordpress.com/2026/04/18/swiss-international-air-lines-la-mauvaise-foi/
Moreover, this case demonstrates in advance another potential dispute: It could be argued that it wasn’t a missed connection since the flight was canceled before the first leg even departed.
- Within 96 hours of a flight that could entitle passengers to compensation, the airline must contact them to inform them of their rights and explain the next steps.
- Passengers must claim their right to compensation within 9 months. This is very different from the current situation, as Regulation 261/2004 sets no time limit. Currently, national law applies—in France, the limit is 5 years. The airline must respond within 30 days. If the airline refuses compensation on the grounds of "extraordinary circumstances," it must specify which type of case it refers to from the list in the annex of the new regulation. If the case isn’t on the list, the airline must explain what the event was, why it qualifies as extraordinary circumstances with "clear, substantial, and concise" explanations, and why it’s directly linked to the reason given. It must also declare what "reasonable measures" were taken to mitigate the issue. This is, of course, a huge change in the regulation, with the clear goal of preventing airlines from declaring just anything as "extraordinary circumstances" to avoid compensation.
- If, within 3 hours of a last-minute canceled or delayed flight, the airline hasn’t offered re-routing under comparable transport conditions and as soon as possible—whether on one of its own flights or another airline’s—the passenger will have the right to arrange their own re-routing and demand a refund for the new ticket, up to 400% of the original ticket price. This is a significant improvement that would have likely prevented the case described here: https://retardimportantavion.wordpress.com/2024/01/12/reacheminement-catastrophique-droit-indemnisation-meme-circonstances-extraordinaires-2/
- If a flight is canceled due to "extraordinary circumstances," the airline will only be required to offer up to 3 nights in a hotel. This is a major change, as there’s currently no limit. Expect disputes if the extraordinary circumstances end while the passenger hasn’t been re-routed.
- The price of a flight, as first displayed, must obligatorily include a cabin bag. This doesn’t prevent the airline from offering a price reduction if the passenger waives the cabin bag. This will put an end to abnormal practices, such as (just one example) Condor charging extra for a cabin bag on long-haul flights like Frankfurt (Germany)–Puerto Plata (Dominican Republic)–Santo Domingo (Dominican Republic)–Frankfurt.
- Free correction of a passenger’s name if requested 48 hours before departure. Note: This can’t be used to replace one passenger with another—just to correct a typo, e.g., Dupont instead of Dpont.
- Airlines’ websites and apps must include information on how to file a claim.
It’s clear that, despite a few details, these changes are very positive for upholding passenger rights. It remains to be seen whether this text will be definitively adopted on July 7, 2026, as is very likely, and, more importantly, whether IATA will encourage airlines to loyally respect these new rules or persist in their old habits.
I’m planning a trip to Georgia this summer and I’ve been comparing some airlines. I’m not particularly set on flying with Pegasus (though it’s convenient with direct flights from Lyon to Tbilisi), but right off the bat, Pegasus states this:
As of January 1, 2026, all foreign nationals traveling to Georgia for tourism purposes will be required to present valid travel health insurance. Guests who fail to provide the relevant health insurance will not be accepted on our flights to Georgia.
Sincerely,
Pegasus Airlines
In other words, if you don’t show proof of travel health insurance, you’ll be denied boarding.
Personally, my credit card insurance has always been enough for me, and I’d rather not take out extra coverage...
Have any of you run into this issue before? If not, what do you think? Why is Pegasus asking for this proof? Other airlines don’t mention it at all.
I bought my flight ticket with my first (usual) first name, which appears first on my passport. However, I have two first names on my passport, and of course, it’s mentioned in the machine-readable zone at the bottom.
I booked with Turkish Airlines (through an online agency) for a trip to South Korea.
I wanted to know if it would be a problem that I only used my first first name on the ticket, while my passport has two. I had requested through the agency to add the second first name, but the airline refused because it doesn’t meet their general conditions. (They must have seen that the last name and first name were the same, and only the second first name was added.)
So, my ticket has my last name and first first name correctly spelled, and when I check in online, I’ll enter the passport details correctly.
I’ll have a layover in Istanbul on the flight.
Thanks in advance for your replies.
Have a great day.
Hi there,
I traveled in June 2025 with Nouvelair Destinations to Hammamet.
I had one checked bag and one carry-on sized 40x24x30, which I usually take on low-cost flights, and I didn’t have any issues. But I just read on a website that Nouvel Air only accepts carry-ons of 40x20x15. I’m flying back to Djerba in June—what do you think? Especially since that size is impossible to find??????? Thanks
Hi, it's my first time taking a plane and I chose EasyJet for a Geneva -> Barcelona flight.
I booked my ticket.
I received my booking reference by email, but I don’t see the actual ticket (barcode or QR code?).
Then I checked in to get the boarding pass with the flight details, QR code, etc. But does this boarding pass act as the ticket?
Because I’ve seen several times online that the flight ticket and the boarding pass aren’t the same thing.
We're leaving for Albania on June 18th. When I validated the flight tickets with Wizz Air on Booking, I only put my son's first name but forgot to include his other three first names on the ticket.
On the passport: SURNAME: Dupont, FIRST NAMES: toto titi tutu tata
On the flight ticket: SURNAME: Dupont, FIRST NAME: toto
I can't seem to reach anyone at Wizz Air to get an answer.
Booking and Wizz Air's chat say I need to modify it, but ChatGPT says it should be fine.
I wanted to know if he can fly like this or if I need to change his ticket?
(It costs 140 €, I know I shouldn't have made a mistake🙁)
Basically, all airlines have been blacklisted because they don’t meet European safety standards. They’re banned from flying in Europe but continue operating in Tanzania.
The main issue is that travel agencies’ civil liability no longer applies to blacklisted airlines.
So we can’t allow clients to fly with these carriers.
Of course, there’s huge pressure from European agencies, which are forced to disrupt their plans or even cancel trips because of this.
Personally, I’ve got a trip planned for February 2026 to the southern parks in Tanzania, so I’ll be keeping an eye on how this develops.
Do any of you have updates?
Thanks!
Right now, with the war raging in Iran and affecting all the neighboring countries of the Persian Gulf, many airports are completely closed to all traffic.
Several airlines like Qatar Airways, Emirates, and others have almost completely halted their operations.
Whether in the Middle East or Africa, many travelers are stranded—maybe for a long time... A heartfelt thought for them and the struggles this will cause.
Four months ago, I was in Kenya with a flight booked through Qatar Airways... I can’t even imagine how I’d react if I were stuck there now. ??
Wishing all these travelers courage, patience, and success in making it back home.
Hello, some (potentially) good news for Brazil lovers—GOL airline is launching a route to Europe from Rio, starting in September for Lisbon, then Paris at a later date that hasn’t been announced yet.
They’ll be using their new A330-900 neo.
No prices have been announced so far, but hopefully we’ll find direct flights from GIG at a more interesting fare than AF or Latam…
I’m really surprised because in TUI’s new tour packages, the airlines they’re using are of low quality. Before, they used to prioritize major airlines, but now it’s small airlines from small countries—companies with terrible ratings and borderline safety concerns. I even just noticed this note for a Tanzania trip: "We inform you that the domestic flight segment in Tanzania included in your trip is operated by an airline listed on the European Union’s list of air carriers subject to an operating ban within the European Union. This ban only applies to European Union airspace, meaning this airline is not permitted to take off, land, or fly over European airspace. However, this airline is authorized to operate in Tanzania."
This means they’re using airlines on the blacklist!! It’s pretty worrying for safety. What do you all think?
We’re planning a cruise to the UAE/QATAR/OMAN starting from DUBAI, with flights departing from Paris CDG.
Which airlines would you recommend for round-trip flights, with or without a layover?
We need assistance for check-in and boarding/disembarking (my husband is a mobility-impaired traveler who uses a cane and/or a walker).
We’ve done a cruise return from Dubai to Paris CDG before in 2016, with a layover in Istanbul, but we booked the transfer and return flight with COSTA.
For our current plan, it would be with Celestyal, which doesn’t offer round-trip flights from Paris to Dubai.
Should we book very far in advance, or is a few months before departure enough (4/6 months)?
We’re thinking of arriving the day before the ship departs, so we’d need to stay overnight in Dubai—either on the way there or for the return flight, depending on the flight schedules. Could you recommend a hotel not too far from the airport, and how to get to the port from the airport?
Thanks so much for your advice. Have a great Sunday! Mum49
Hi,
It's all in the title—this means nothing's getting through, so no more oil.
In Europe, kerosene reserves are still good, but by the end of April, flights will have to be reduced.
European airports fear running out of kerosene if the Strait of Hormuz isn’t reopened within three weeks
I’m reaching out to ask for your help with a bit of a problem:
I booked a flight to Berlin from Orly for April 15th—it’s coming up fast. But I just made an annoying discovery: my passport expired two weeks ago.
From what I understand, in principle, I can still travel within the Schengen Zone with an expired passport as long as it’s been less than five years. However, EasyJet’s website explicitly requires a valid ID (and just to add to the fun, my national ID card has been expired for a while now).
So, I’d love to know: how strict are EasyJet’s ID checks? Do they enforce validity rules strictly and refuse boarding if the ID isn’t valid? Or is it more of a luck-of-the-draw situation?
Basically, should I just write off this trip now, or should I still try my luck—maybe with a little tearful plea? Has anyone here had a similar experience? I can’t be the only one, right!
I booked a flight with RyanAir for next month, with the priority+ option and two cabin bags. So I can take a 10 kg bag with dimensions 55x40x20 in the cabin (plus another smaller one).
The problem is that the smallest suitcase I have (which is supposed to be designed specifically for cabin size standards, according to the manual) has the following dimensions: 55x37x21, so it's just 1 cm over (wheels included) on one of the measurements.
I wasn’t too worried at first, but I’ve read dozens of stories about people’s misadventures and the hassles they’ve had with RyanAir.
Since I don’t want my suitcase to end up in the hold (that would waste time picking it up when I’m already arriving late and need to get to the city center), nor do I want to pay an extra fee (apparently 50 €) for the outbound and return flights for just 1 centimeter—especially since I paid for the "priority+" option and I’m not exactly rolling in money—I’d love some advice.
Have any of you been in the same situation? I’ve read that with this airline, they check bags in templates (testing them in different positions) and are completely uncompromising. I tried contacting customer service, who, as luck would have it, "don’t handle this kind of request," and a rep I spoke to wasn’t much help.
I know it’s a low-cost airline, and I don’t expect luxury or even kindness, but come on—just 1 cm on a short flight with the + option... I’m a bit overwhelmed by everything I’ve read...
Just to clarify, since I’m going for 8 days, I can’t just take one bag for my stuff. I’ve done that for shorter trips before, and it was a hassle—I even had to buy an extra bag for the return trip... Luckily, the inspector was nice about it!
Thanks so much!
I’m a newbie when it comes to air travel :) Hope I posted this in the right section!
When I run searches on Skyscanner, I see that only Lufthansa has flights to Seoul with just one stop. Air France doesn’t show up, even though I thought the French airline served Seoul?
I can’t even log into the Air France website—it keeps glitching.
Hi there,
I’d like to return to Uzbekistan next April for 10 days with my husband to visit our son who lives there. We went last July and I bought the flight tickets (direct flight from Paris on Uzbekistan Airways) about 2 months in advance at very reasonable prices. I’ve been checking for late April for a few weeks now, and the tickets are much more expensive and keep rising. I can’t figure out if the prices are going up because it’s still a bit too early to buy and they’ll likely drop if the planes aren’t full, or if it’s because the period is actually in high demand. For reference, last year I bought my son’s ticket on May 30th for a departure on June 3rd—just 3 days later—at a very low price that didn’t budge at all.
Just in case, does anyone know the pricing trends for this airline and can advise me? Should I wait or not?
Thanks, and feel free to ask if you need any tips about the country!
My wife bought a flight ticket (Lucky Air) under her Thai maiden name and was issued a Chinese visa on her new Thai passport but with her French married name (due to administrative requirements). She was denied boarding by the airline in Bangkok for the flight to Kunming—resulting in the loss of our round-trip flight tickets, including mine since we were traveling together—despite presenting both passports at the airline counter at the same time.
Hi there.
I’m planning a trip to Chile, and the fares from the Colombian airline Avianca are really appealing.
Way cheaper than Air France, for example.
That said, the reviews I’ve seen online aren’t great.
What do you think of this airline?
Have any of you taken long-haul flights with Avianca?
Thanks in advance for your replies.
Eric
This might be a silly question, but I’m traveling to Japan from CDG and returning via Osaka with EVA Air, and I have a pretty bulky aluminum knee brace.
It’s this model:
https://enovis-medtech.eu/fr_FR/OA-FullForce-74358.html
Has anyone had any experience with airport security checks or flying with one of these?
I can't seem to find flights between the Cape Verde islands on the airline's website. No matter the date or route, I always get the same response: "no flights on this date."
See the photo.
Would anyone have an explanation? Surely not all flights are fully booked in July?
Hi there,
I have a question...
Has anyone managed to get a refund from Oman Air?
After a delayed flight, we missed our connecting flight to get home!!
At midnight, the flight attendant booked us on a flight to Nice via Munich, even though we were in Munich and wanted to get back to Nice... Too tired from the trip, we didn’t notice the mistake!!
The next day, of course, the booking wasn’t valid!!
We had to pay again for the flight back to Nice...
I’m really struggling!! I think they’re giving me the runaround!!
I’ve sent several emails, tried Messenger and WhatsApp, but the only responses I get are: "We need to investigate!! We’ll get back to you in 15 days!!"
It’s been over a month!!
I just sent a registered letter (LRAR) to their office at Paris Charles de Gaulle, which is still open!!
Hi!
Sri Lanka has announced it could run out of fuel in the coming weeks if the Strait of Hormuz remains blocked. The government has implemented a mandatory four-day workweek to save oil, and there are long lines at gas stations due to fears of an early shortage.
In Vietnam, the government has warned all airlines that flights will need to be reduced due to a lack of kerosene. The country imports two-thirds of its jet fuel from China and Thailand, but both countries have now banned exports out of fear of domestic shortages.
The state is asking airlines to plan ahead and park aircraft to drastically reduce operations, starting with domestic flights and then international ones. International carriers will also need to cut back on their rotations.
This will begin in the coming days. 🙁
