Trip to Cuba: questions about insurance, currency exchange, and internet
FR

Translated into English.

Original post
WA
Hi there,

I’m planning a trip to Cuba this summer and I’d love some info: Is travel insurance really necessary? Can you easily get online by buying a local SIM card or internet card? Apparently, there’s only one currency now—is it better to exchange money with your *casa particular* host? Thanks for all these valuable tips!
FR Fred4454 Regular ·
Hi, Regarding insurance, they won’t ask you for anything upon arrival. Anyway, if you pay for your trip with a credit card, you’ll have your card’s insurance. For currency exchange, it’s not necessarily cheaper to exchange at your casa host, but it’s more reassuring. Just agree on the rate. Generally, you pay for casas, transport, and some restaurants in $ or €, and the rest in CUP. Internet isn’t very reliable. Yes, you can buy a SIM card at an ETECSA store or even order one before your trip and pick it up at the airport upon arrival. Don’t count too much on the Wi-Fi in casas—lots of power outages, forgetting to reset the router after the power comes back, no signal, or your room being too far from the router... On the other hand, you can use Wi-Fi in public squares or parks. Just buy cards at ETECSA agencies and then connect using the credentials printed on the card. It’s very cheap and fairly reliable (1-hour card: 25 CUP, 5-hour card: 125 CUP, which is just a few cents in €). Have a great trip
TA Tatra Globetrotter ·
Hi,

Anyway, if you pay for your trip by credit card, you have your card’s insurance

That’s for cancellation insurance if you pay with the card, not for medical repatriation assistance.

Michel
WA Waiza ·
Thank youuuu so much for all this valuable info! I’ll figure out the internet situation since I booked casas with internet specifically to stay connected, especially when we’re in our room. I’ve already booked the casas, so that’s all set. As for the exchange, I’ll see what works best—apparently, you can also pay in euros, so I’ll check which option is more interesting. We’re planning a bus trip—have any of you tried it? I’ve heard the AC is on full blast!!!!
WA Waiza ·
After checking with my bank, my international Visa card doesn’t count as "travel insurance" unless I get a Visa Premier card! I’m still hesitating about getting insurance... Because if they check on arrival, I’ll have to pay for one right then and there.
TA Tatra Globetrotter ·
French bank cards that aren’t Premier or Gold don’t actually include insurance (cancellation, lost luggage, car rental), but they *do* offer medical repatriation assistance—though with a modest cap of 12,000 €.

What they’re asking for is medical repatriation assistance, not insurance. What coverage amount do you need on the certificate?

Michel
WA Waiza ·
I'm not really sure about the amount! But anyway, I'll still take one. I contacted my home insurance, which can modify my current policy by adding travel insurance to my contract that covers everything (repatriation, extreme sports, etc.)
FR Fred4454 Regular ·
I did pretty much my whole trip by bus with the national company Viazul. Booking and payment online at https://viazul.wetransp.com. It's reliable.
WA Waiza ·
Thank you sooo much for the info! I’ll take the time to check out the site and make the necessary bookings
FA Faiyech Regular ·
Hi Waiza, I’m thinking of going to Cuba in November—well, if the airfare isn’t too expensive (yeah, I’m cutting it close)... Could you tell us in a few words how your trip went from a practical standpoint? Insurance, currency exchange, internet, a rough idea of a daily backpacker budget? How did you book hotels and handle transportation (reservations or just showing up at the station, shared taxis...)? Is it possible to visit natural parks and other sites without guides, agencies, or taxis? Also, if you have any feedback on places worth visiting and those to avoid... Finally, I read that 2025 is shaping up to be a complicated year in Cuba—did you have any trouble getting around?

For Waiza and others, I plan to book as I go, so I’ll need internet. Would you suggest just using a phone without a SIM and relying on Wi-Fi in hostels, casas, or public squares? Or is it better to get a local 4G SIM?

For the itinerary, does two weeks for the popular sites and one week for Oriente sound reasonable (I’m not interested in beaches unless they’re scenic or have snorkeling)?

Lastly, I was thinking of buying the *Routard* guide, but I see there’s a Michelin guide, which I’m not familiar with. Any opinions?

Thanks everyone.
WA Waiza ·
Hi there, Cuba was a real heart-stealer for me! Make sure to bring euros in small denominations (5, 10, 20 €)—you can pay in € or pesos without any issues (taxis, restaurants, SIM cards, etc.). It’s best to exchange money at the *casa particular* where you’ll be staying, or they’ll give you the best tips for exchanging. Buy a SIM card from an Etecsa agency—it works really well and is the best solution. Insurance isn’t required upon arrival; I didn’t get any.

Cubans are an incredibly welcoming, positive, and helpful people. The Viazul buses are reliable—you can book your tickets online before you leave, but make sure to print them (it’s important). That said, it all depends on the kind of trip you’re planning. You’ll find everything you need without any problems. Bring a flashlight for power outages!

Don’t hesitate if you have any other questions.

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