Visa, forms, and currency in Cuba

Translated into English.

Original post
MO
Hi there,

I just booked my round-trip flight ticket to visit Cuba for two months, from January to March 2025. I’ve heard about the challenges Cubans are facing and the recent changes the island has gone through—economically (like the end of the dual-currency system) and administratively (the introduction of an e-visa)...

This is my first time visiting the country, so I’m still figuring out all the administrative steps I need to take before I go.

1) Can I apply for the electronic e-visa now (still 22 €?) from home on the website evisacuba.cu?

2) I read that I need to fill out a form 48 hours before departure on the site dviajeros.mitrans.gol-.cu/inicio. Is it possible to do this now to save time?

3) I’m a bit confused about the currency. From what I understand, there’s now only the Cuban Peso. Should I exchange my euros at the airport, or wait until I arrive at the *casas particulares* in Havana that I’ve already booked and ask the owner?

Thanks in advance for your help!
PB Pboulard Veteran ·
Hello,

Based on my experience from my trip to Cuba in February this year: - The Dviajeros form can only be filled out 48 hours in advance. If you go on the site, you’ll see you only have access to the next 2 days. - To exchange euros for pesos, the best option is at the casas where you’ll be staying (we did it through our driver). Note that we used pesos to pay for restaurants, entrance tickets to the various sites we visited, etc. Casas, guides, and the driver were paid in euros. - For the e-visa, I can’t help you there. I picked up my visa at the embassy.

Hope this helps! Pascale
mes carnets de voyages : https://www.myatlas.com/Lofwyra
MO Mondusthan Regular ·
Hi Pascale,

Thanks for your reply.

If I only pay for restaurants in pesos and everything else in euros, the trip’s gonna cost me a fortune! And I’d have to juggle two currencies (euros and pesos) all the time—super impractical...

Is there a reliable app I can download on my phone to get real-time peso/euro exchange rates? How did you handle it personally?
OA Oaxacajm ·
Hi, For those who know Cuba well and travel there regularly, the best option for me is to exchange money with trusted people (for example, in a *casa particular*)—even if it means losing a little on the exchange rate (you can think of it as their commission)—so you get the exact breakdown of bills you want (to avoid, for example, ending up with a bulky stack of small denominations). As for euros or dollars, though, make sure to bring small bills. A useful app in Havana for getting around at a fair price is "La Nave," a kind of Cuban Uber. It’s reliable and saves you from endless haggling with taxis.
RE Renaldito Veteran ·
Hi Mondusthan,

A few tips:

- The Cuban peso can only be exchanged within the country.

- The reference you’re looking for regarding the exchange rate can be found on the website eltoque.com.

- As mentioned by another user, this rate is the maximum—just keep in mind that a small commission will be deducted. This commission can vary depending on the tourist region you visit.

- Yes, you’ll need to carry both currencies, but your trip won’t cost you a fortune—in fact, quite the opposite. So far, with calculations to back it up, it’s always been cheaper for me to pay for restaurants in pesos. The common practice for long-distance taxis and *casas* is to charge in foreign currency, but this doesn’t necessarily mean a higher price.

- The official rate at banks and exchange offices is much less favorable than the so-called "informal" rate. So it’s best not to rely on ATMs or banks, and make sure you’ve brought your entire budget in cash.

- Your bills must be in good condition and free of any writing, otherwise they’ll be rejected.

Hope this helps—happy planning!

renaldito
renaldito
MO Mondusthan Regular ·
Hi Oaxacajm,

Thanks so much for these tips! I’ll only be staying in *casas particulares*. So, I’ll exchange my euros for Cuban pesos directly with my hosts—got it.

Still, if I have to pay for these *casas* in euros in small bills, and I need to carry all that cash on me (I never travel with a bank card), it’s gonna make my wallet pretty thick...

I took note of the "La Nave" app—I just downloaded it to my phone. Looks like to create an account, you need a Cuban phone number already. Which I don’t have yet...
MO Mondusthan Regular ·
Hi Renaldito,

Thanks for the info! I downloaded the "elToque" app—it’ll be really useful, thanks. As I mentioned before, I’m planning to carry everything in cash (no cards), all in 50 and 20 euro bills, and I’ll exchange for Cuban pesos with my hosts in *casas particulares* when needed, avoiding banks/exchange bureaus.

I leave on January 15th, so it’s time for me to buy my tourist visa on evisacuba.cu. Since I don’t have a Cuban phone number yet, should I put my French phone number on the visa application form, or is it unnecessary to include one?
RE Renaldito Veteran ·
Hi Mondusthan,

- Large foreign currency bills are welcome (and even slightly favored in terms of exchange rates). They’re useful for paying larger sums (casas, long trips). So, you don’t need to arrive with suitcases full of cash, but do bring a variety of denominations.

- Logically, your French phone number should work fine. For now, I don’t see any e-visa requirement for Canadian citizens—something to keep an eye on for me too. However, make sure to also fill out the *dviajeros* form, available starting 7 days before departure: https://www.dviajeros.mitrans.gob.cu/inicio

- Before you leave, I suggest downloading the *maps.me* offline maps app—it’s super useful!

Best,

renaldito
renaldito
MO Mondusthan Regular ·
Hi Renaldito,

- I just made the transfer of 22 € for my visa to the Cuban Consulate in Paris. On the evisacuba.cu website, they’re asking for a receipt for this transfer. My bank won’t give me one, so I took a screenshot of the transfer. I sent this screenshot to the Cuban Consulate and I’m waiting for their response within 72 hours.

- About the "dviajeros" form you mentioned, is it 7 days before or 48 hours?

- Thanks for the tip about the Maps.me app—I just downloaded it! Really handy, yeah!

- By the way, do you think I’ll need a VPN to connect to the internet in Cuba? If so, do you have one to recommend that’s cheap but effective for browsing freely?

Thanks,
RE Renaldito Veteran ·
Hello Mondusthan,

Visa: I can only answer based on my experience as a Canadian tourist. So far, the visa has been given to us for free on the plane. I’ll confirm this before my next departure.

- Regarding the "dviajeros" form you mentioned, is it 7 days before or 48 hours? Last October, it was 48 hours, but I’ve read that the deadline has changed sometimes, so we’ll have to adapt.

- Thanks for the Maps.me app suggestion—I just downloaded it! Really handy, yes! Yes! Note that this app still works even without a Wi-Fi connection.

- By the way, do you think I’ll need a VPN to connect to the internet in Cuba? If so, do you have a recommendation for one that’s affordable but effective for browsing freely? Personally, I use NordVPN. It’s necessary for accessing certain US sites, like American Express. It requires a subscription.

Best regards,

renaldito
renaldito
MO Mondusthan Regular ·
Hi Renaldito,

I’ll stay careful about when I fill out that famous form. Okay, I’ve noted down NordVPN—I’ll get a subscription at the start of January before my departure.

I’m realizing I might’ve made a mistake with my visa application. It’s only late November, and normally the visa allows for 90 days in Cuba. But I just applied the day before yesterday and transferred 22 € to the consulate. The thing is, I’m only leaving from January 15th to March 18th… I’m worried I got it too early! !
RE Renaldito Veteran ·
Make sure to get the visa a little in advance—it’s normal. Don’t worry. The validity period will start at the beginning of your stay.

r.
renaldito
MO Mondusthan Regular ·
I mean, I’m wondering because when I applied for the visa, they didn’t ask for my departure or return dates. How will they know when I’m leaving then?

I thought its 3-month validity started from the moment it was issued to me... Well, I hope you’re right and I’m worrying over nothing.
MO Mondusthan Regular ·
That said, I still find it odd that I haven’t received a response to my visa application from November 26th...

I emailed the consulate—no reply there either. And I can’t get anyone on the phone... [:|]
RE Renaldito Veteran ·
Maybe a French traveler could inform Mondusthan?

renaldito the Quebecker...
renaldito
MO Mondusthan Regular ·
Hi,

Well, the Consulate called me to say they couldn’t find the 22 € transfer. Even though I sent them a screenshot of the bank transfer in question—with the date, transaction number, account numbers, etc. They hung up on me, then sent me an email ten minutes later to cancel my visa!

Unbelievable, really. And impossible to get someone on the phone—always voicemail. Emails? They never respond. In short, I’ve lost 22 € and my time. Not professional at all... Scam? Bad faith? Incompetence?

So, I decided to go through a specialized visa agency. Obviously, it’s not free (54 €), but at least it should work. They’ll send me my "visa" in 3-4 days...

A little heads-up for those who don’t know yet: Recently, the embassy stopped providing a "Tourist Card" (equivalent to a visa). Instead, they send a simple QR code by email, which you have to print at home. All you need to do is present it at the airport when departing...
HE Henon21 Veteran ·
Hi there, I’m leaving in a few days too. Just a heads-up: the D’Viajeros confirmation deadline has changed to 7 days as of January 1, 2025, due to the e-visa requirement. However, if you still have the old Visa-TARJETA DEL TURISTA (no longer issued since the start of the year), that document remains valid until June 30, 2025. Safe travels! Eric
HENON Eric
MO Mondusthan Regular ·
Hi there,

Just a quick update: I’ve been in Havana for 5 days now. At the airports (Toulouse-Madrid-Havana), I was surprised that I only had to show my e-visa form and my passport.

No check for my mandatory insurance or the e-visa QR code I bought for 22 €... odd.

Once I arrived at my *casas particulares*, I exchanged some of my euros: 1 euro = 300 Cuban pesos.

Have a great day! !
RA Rambo Regular ·
HELLO RENALDITO Is it true that you can do the D’Viajeros 7 DAYS BEFORE LEAVING, because I was told NOT BEFORE 72 hours? Thanks
RE Renaldito Veteran ·
Hi Rambo,

Yes, it’s possible now. Otherwise, wait 3 days before your departure.

R.
renaldito
RA Rambo Regular ·
Hi, I tried last night—so the 21st—for a departure on the 28th, but it wasn’t possible. The date field stayed red, so I’ll wait 72 hours before trying again. Thanks anyway.
DR Dropraoul Regular ·
Hi Eric, Did you get back from your trip to Cuba planned for January? How did it go? My husband would like to return to Cuba, but doesn’t the country’s economic situation cause too many problems for tourists? Like on our last trip, we’d rent a vehicle in Havana and stay in *casas particulares*, and do the same for restaurants. Thanks in advance for your reply.
HE Henon21 Veteran ·
Hi Edith,

To answer your question, no, the economic situation isn’t TOO much of a problem. The country remains diverse, warm, welcoming, and lively. My last visit was in 1999—since then, you can now dine in private restaurants (much nicer) and stay in *casas* instead of state-run hotels, where the service leaves a lot to be desired. Otherwise, things have deteriorated a lot in recent years, according to locals and tourists, with shortages worsening due to embargos against Cuban leaders and local agricultural policies. Protests are reportedly severely repressed. Havana is less affected, while the eastern part of the island is hit harder. The fuel shortage leads to frequent power outages—beyond the 1- to 3-day blackouts reported in the media, there are also very frequent but shorter local outages. In big cities, try to book *casas* near public buildings, especially hospitals, which are spared. Otherwise, bring headlamps or flashlights for getting back after dark. Plan to eat dinner with a light—cooking with charcoal takes longer (sometimes an hour for one dish), and since there are no fridges or cold storage, the menu is very limited. You’ll adjust quickly, though—chicken, pork, and fish (PPP) are still available. No fuel also means no garbage trucks. Be prepared, as this also means fewer gas stations or 3- to 4-hour waits for a fill-up. No ATMs either, so bring euros in small bills (5, 10, 20) and some USD. Banks have long lines because, to cope with shortages, an underground private economy has emerged, and it runs on cash—so banks are short on bills. On top of that, the official exchange rate is 1 € = 120 pesos, but in your *casa*, it’s 1 € = 320/330 pesos. Shortages to anticipate: medication (bring your prescription with extra and a first-aid kit). In the provinces, especially in the eastern part, bottled water can be scarce—keep a reserve of a 6-pack of 1.5L bottles in the car. It’s all manageable, though. Nothing is too much of a hassle if you adapt—if one dish isn’t available, you pick another. Yes, sometimes prep time is very long (charcoal) because gas is also scarce. If you’re driving on your own, I’d be wary of fill-ups. We opted for a car with a driver because these companies are army-owned, and you can guess the perks… priority access. You can look up "shortages in Cuba" online, but the country’s beauty and the warmth of its people (you know this already) make you forget the minor inconveniences, which you can ease by planning ahead a little. The current political regime seems less economically effective than the Castro brothers’ even at their worst. Fortunately, it turns a blind eye to the underground economy—as long as it stays underground. Have a great trip and enjoy it to the fullest. Such a beautiful island, and it remains a wonderful memory. Eric
HENON Eric
DR Dropraoul Regular ·
Hi Eric,

A huge thank you for your quick and thorough response! During our last trip in January 2015, we did a tour of the island, and that’s what we’d have loved to do again, especially the Baracoa region, which we really enjoyed. But given the fuel supply issues, it might be very tricky, so we’ll wait for the situation to improve before going back... Have a great evening.
FA Faiyech Regular ·
Hi, I’m thinking of going to Cuba in mid-November for three weeks (if I can find a reasonably priced flight), which probably means visiting the Oriente region a bit (unless I’m mistaken, two weeks should be enough for the rest?). But I’d be without a driver, so only public transport—buses or shared taxis. Do you think that would be complicated? Same question for everything else: restaurants, booking casas online (Wi-Fi)... Water shortages—this seems really serious to me! Have any of you visited the island more recently and noticed the same issues?

For cash, if you pay with a large euro bill, do they give change in pesos at the unofficial rate? At the current rate (520), how much do you actually get?

Thanks.
HE Henon21 Veteran ·
Hello! For public transport, I haven’t tried it—the fuel shortage means it’s rare, and hitchhiking is more common outside the cities. In towns, shared taxis are the main option. If you speak Spanish, they’ll understand you, even if it’s Cubañol (Cuban Spanish).

I never had major issues with water, except for 24 hours when we had to pay more due to a shortage of bottled water for sale. The real hassle is the frequent power outages—be prepared. Bring a flashlight for restaurants, as what you end up eating might not be what you ordered (cooking is done over wood fires if there’s no gas or power), so allow extra time. This is especially true in the eastern part of the island.

It’s best to bring small bills like 5, 10, or 20 euros and 1 USD notes since we don’t have 1 € coins. There’s also a shortage of bills (long lines at ATMs when the power’s on!), so having exact change is ideal—otherwise, the exchange rate won’t be as good.

In February 2025, the official rate was 1 € = 100 pesos, while the black-market rate was 1 € = 300 pesos in Havana and 320–330 pesos in the provinces. Note that some state-run hotels or restaurants only accept cards, so you’ll get the official rate. But everything happens with good humor and singing! I spent 30 days traveling around the island at the start of the year without rushing.

Have a great trip! Eric
HENON Eric

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