I’ve just returned from a cruise on the COSTA DELIZIOSA and wanted to share my thoughts for anyone considering this cruise line.
**Boarding in VENICE:** AVOID – it took a total of 3 hours before we could finally board!
**CABINS:**
Our group had booked cabins with portholes. These were on the first deck, around cabins 1230 to 1257, and they were fine—no complaints. BUT some of us had cabins in the 13xx range, and that was a completely different story. These were right next to the engines, with an UNBEARABLE noise level!!! Those guests had to fight to get their cabins changed. One couple, after two days of hassle and endless discussions, finally got a balcony cabin. However, another couple was DOWNGRADED to a tiny INTERIOR CABIN—even though they had originally booked a porthole cabin!
COSTA clearly doesn’t care about its customers. Of course, these guests are still pursuing compensation, but their cruise was ruined.
Now, let’s talk about meals, the MY DRINK package, and the shows.
**Self-service meals:** NOT GREAT AT ALL. The buffets were chaotic—no pizza buffets like on MSC (because if you want pizza, you have to pay for it!). No pasta buffets either, unlike MSC.
**Restaurant meals:** Overall, they were okay, but whatever you do, don’t order the "3 Chefs" dishes—you’ll be very disappointed! And if you dine at the 3 Chefs restaurant, the menu costs 59 €!
**MY DRINK package:** In theory, ALL DRINKS ARE INCLUDED except for certain alcohols. They leave a large bottle of mineral water in your cabin, but if you drink it, they charge you for it despite the package. And on top of that, you’re only allowed 7 small bottles of water, while the number of alcoholic or non-alcoholic cocktails is unlimited?????
**SHOWS:** HUGE DISAPPOINTMENT! They only lasted half an hour, with no elaborate costumes, no real choreography—just one or two singers or a juggler on stage performing the entire evening’s show.
And the sound system? UNBEARABLE—so loud!
We had dinner during the second seating—which we really didn’t appreciate—and since meals ended at 10:30 PM, we’d look for a quiet spot afterward, but there wasn’t one! Music was blasting everywhere, and it was WAY too loud!
Another issue: The satisfaction survey. **Would you recommend COSTA to your friends and family?**
Then the presenter gives you this whole speech about how the staff works 24/7 and that if you say you’re not satisfied, you’re punishing the hardworking crew. It’s emotional blackmail—unbelievable!!!
The staff, though, was absolutely lovely—housekeeping, waiters, everyone was so kind!
**Final verdict:** NEVER AGAIN with COSTA. For them, it’s all about MAXIMIZING PROFITS. If I ever go on another cruise, it’ll be with MSC or another line.
I just got a mind-blowing response. I wanted to book 2 back-to-back cruises in the French West Indies on the Renaissance—arriving in Guadeloupe on December 23, 2025, and returning from Martinique (the end-of-cruise city) on January 13, 2026.
And guess what? It’s impossible because they’re pre-packaged deals. The only solution is to book just one cruise—not two in a row. It’s UNBELIEVABLE.
CFC, the French cruise company—well, no. It’s actually CAC, an English cruise company with "civil servants" wearing blinders.
I’ve never seen anything like this. I’ve often combined two back-to-back cruises without any issues, but those were on "bare" ships. All they had to do was get me to Guadeloupe with the first cruise and have me depart with the second cruise’s start. It’s easy to book plane seats!
For the record, last year I did two back-to-back cruises in the Mediterranean, spending Christmas and New Year’s on the same ship.
Handing control over to the English wasn’t a good solution.
Oh well, I’ll find somewhere else with more open-minded people.
And guess what? It’s impossible because they’re pre-packaged deals. The only solution is to book just one cruise—not two in a row. It’s UNBELIEVABLE.
CFC, the French cruise company—well, no. It’s actually CAC, an English cruise company with "civil servants" wearing blinders.
I’ve never seen anything like this. I’ve often combined two back-to-back cruises without any issues, but those were on "bare" ships. All they had to do was get me to Guadeloupe with the first cruise and have me depart with the second cruise’s start. It’s easy to book plane seats!
For the record, last year I did two back-to-back cruises in the Mediterranean, spending Christmas and New Year’s on the same ship.
Handing control over to the English wasn’t a good solution.
Oh well, I’ll find somewhere else with more open-minded people.
Hello,
As you may have read or heard—or I’m letting you know now—CFC is merging with Ambassador Cruise Line 😉
I’ve sailed with Ambassador twice already, and honestly, this merger makes total sense! Both companies offer the same type of service (with Ambassador’s English touch), and they generally have similar ships and target the same clientele.
To be honest, I think this is great news! I really hope Ambassador’s influence rubs off on CFC, especially in fixing all the issues I’ve had on Renaissance that I’ve never encountered on Ambassador (food quality, service, cabin problems, etc.).
Leading Ambassador are real cruise enthusiasts—passionate people with a clear marketing direction and a much more professional way of working with travel agents than CFC.
In short, I think this is fantastic news 🙂
Plus, Renaissance will be in the Caribbean next winter, so I assume European cruises will run on Ambience and Ambition. If English doesn’t scare you (too much), and you like the cozy ship vibe with great value for money, check out Ambassador—they’ve got some amazing itineraries! 😉
If you’d like more info on Ambassador, just ask 😉
What do you all think?
Here are a few photos of Ambience
As you may have read or heard—or I’m letting you know now—CFC is merging with Ambassador Cruise Line 😉
I’ve sailed with Ambassador twice already, and honestly, this merger makes total sense! Both companies offer the same type of service (with Ambassador’s English touch), and they generally have similar ships and target the same clientele.
To be honest, I think this is great news! I really hope Ambassador’s influence rubs off on CFC, especially in fixing all the issues I’ve had on Renaissance that I’ve never encountered on Ambassador (food quality, service, cabin problems, etc.).
Leading Ambassador are real cruise enthusiasts—passionate people with a clear marketing direction and a much more professional way of working with travel agents than CFC.
In short, I think this is fantastic news 🙂
Plus, Renaissance will be in the Caribbean next winter, so I assume European cruises will run on Ambience and Ambition. If English doesn’t scare you (too much), and you like the cozy ship vibe with great value for money, check out Ambassador—they’ve got some amazing itineraries! 😉
If you’d like more info on Ambassador, just ask 😉
What do you all think?
Here are a few photos of Ambience
hi there
Here’s the cruise schedule for 2026.
It’s a great way to get ideas and maybe even meet up with other members.
2 essential rules:
1) never "quote" the calendar when replying—this’ll avoid any confusion 2) follow the format below DD/MM - username / SHIP IN CAPS / number of days / cruise title / departure port DON’T FORGET THE SPACES between the / /
REMINDER Despite my requests, few people follow the requested format. Cruises that stray too far from it won’t be listed anymore—sorry!PLEASE respect the templates! COPY AND PASTE THE FORMAT BELOW AND REPLACE WITH YOUR DETAILS IF YOU’RE STRUGGLING DD/MM - username / SHIP IN CAPS / number of days / cruise title / departure port DON’T FORGET THE SPACES between the / / It takes time to fix mistakes, so THANKS TO EVERYONE for your help!
YOUR TURN 😉
NUMBER OF CRUISES 2026: JANUARY FEBRUARY MARCH APRIL MAY JUNE JULY AUGUST SEPTEMBER OCTOBER NOVEMBER DECEMBER
1) never "quote" the calendar when replying—this’ll avoid any confusion 2) follow the format below DD/MM - username / SHIP IN CAPS / number of days / cruise title / departure port DON’T FORGET THE SPACES between the / /
REMINDER Despite my requests, few people follow the requested format. Cruises that stray too far from it won’t be listed anymore—sorry!PLEASE respect the templates! COPY AND PASTE THE FORMAT BELOW AND REPLACE WITH YOUR DETAILS IF YOU’RE STRUGGLING DD/MM - username / SHIP IN CAPS / number of days / cruise title / departure port DON’T FORGET THE SPACES between the / / It takes time to fix mistakes, so THANKS TO EVERYONE for your help!
YOUR TURN 😉
NUMBER OF CRUISES 2026: JANUARY FEBRUARY MARCH APRIL MAY JUNE JULY AUGUST SEPTEMBER OCTOBER NOVEMBER DECEMBER
hi everyone
I’ll go ahead and restart the cruise calendar for 2025 for now.
It can give people ideas and might help members meet up!
Two essential rules: don’t “quote” the calendar when replying—this’ll avoid any confusion and if you can, list your cruise in this example format: enter the month first, then date /username / SHIP / number of days / destination / departure port
FEBRUARY
14/02- poupou10 / CELEBRITY INFINITY /11 days / Greece Turkey Cyprus / Piraeus (Athens) AUGUST 01/08- poupou10 / REGAL PRINCESS /13 days / British Isles / Southampton YOUR TURN 😉 NUMBER OF CRUISES 2025: 2 JANUARY FEBRUARY 14/02- poupou10 / CELEBRITY INFINITY /11 days / Greece Turkey Cyprus / Piraeus (Athens) MARCH APRIL MAY JUNE JULY AUGUST 01/08- poupou10 / REGAL PRINCESS /13 days / British Isles / Southampton SEPTEMBER OCTOBER NOVEMBER DECEMBER
Two essential rules: don’t “quote” the calendar when replying—this’ll avoid any confusion and if you can, list your cruise in this example format: enter the month first, then date /username / SHIP / number of days / destination / departure port
FEBRUARY
14/02- poupou10 / CELEBRITY INFINITY /11 days / Greece Turkey Cyprus / Piraeus (Athens) AUGUST 01/08- poupou10 / REGAL PRINCESS /13 days / British Isles / Southampton YOUR TURN 😉 NUMBER OF CRUISES 2025: 2 JANUARY FEBRUARY 14/02- poupou10 / CELEBRITY INFINITY /11 days / Greece Turkey Cyprus / Piraeus (Athens) MARCH APRIL MAY JUNE JULY AUGUST 01/08- poupou10 / REGAL PRINCESS /13 days / British Isles / Southampton SEPTEMBER OCTOBER NOVEMBER DECEMBER
Hi everyone,
I’m so glad VOYAGE FORUM is back up—it’s such a lifesaver for us travelers!!
Next May, I’ll be going on a cruise on the COSTA DELIZIOSA with stopovers in SPLIT, DUBROVNIK, KOTOR, CORFU, KATAKOLON, and BARI.
Since the forum closed during COVID, all the discussions stopped at the same time. So, I’d love to hear from anyone who’s done this cruise to share some tips about the stopovers.
Thanks in advance for your help!
Hi everyone (and yes, ladies first 😎)
I was wondering, besides MSC and Costa, which cruise lines are your favorites? Which ones would you like to try?
For my part, I’ve tried Virgin… and how can I put it… it was one of the best cruises of my life! There are a lot of preconceptions about the company that honestly aren’t entirely justified (even if I’ll admit I’m their target audience!).
Anyway, if you’re interested, I’ll give you a little rundown 🙂
I was wondering, besides MSC and Costa, which cruise lines are your favorites? Which ones would you like to try?
For my part, I’ve tried Virgin… and how can I put it… it was one of the best cruises of my life! There are a lot of preconceptions about the company that honestly aren’t entirely justified (even if I’ll admit I’m their target audience!).
Anyway, if you’re interested, I’ll give you a little rundown 🙂
Hi everyone,
We were offered a visit to the Renaissance by the new CFC cruise line through Croisiland. After reading all the reviews—some very harsh, others glowing—I wanted to form my own opinion without having to book a full cruise to test it out. This visit to the ship at the port of Le Havre for 49 € per person came at the perfect time, even if I’m a bit put off by having to pay for a ship tour. That’s not how it usually works with other cruise lines, as far as I know.
The Renaissance is a former Holland America Line ship, built in 1993 and renovated in 2023. We’re familiar with this style of ship since we took a long cruise in Polynesia in 2014 on one of its sister ships, the MS Statendam. We remember it as a charming small ship with a lovely pool terrace at the very back.
Off we went this morning for a relaxing day on a ship—always a nice change!
The Pont de Normandie is the last elegant structure you see before entering the vast and rather smelly port area of Le Havre.

The area around the port where the Renaissance is docked is total chaos—cars everywhere and only a handful of taxis. We were supposed to have a reserved parking spot in front of the terminal (we’d even given them our car model and license plate), but we were denied entry. There’s no paved public parking, so we left the car on a vacant lot.

CFC was officially acquired by the British cruise line Ambassador Cruise Line in January 2025. Ambassador Cruise Line, launched in 2010, already owns two ships of the same type and age. They wasted no time repainting the funnel in their new colors.

The line of passengers disembarking and waiting for taxis is endless... and taxis are trickling in. Is this the aftermath of yesterday’s strike, or is this the norm in this port? Either way, I feel bad for the poor travelers waiting—it’s going to be a long haul. Many are leaving on foot, dragging their suitcases. Compared to the port of Marseille, this is pretty dismal.

Forty spots were available for this visit organized by Croisiland, but we ran into a good hundred people at the meet-up. A group from the AVF (Accueil des Villes Françaises) of Le Havre will be joining us. Our Croisiland group consists of twelve people, if I counted right.
Security clearance is done alphabetically, and we quickly board the ship. Now we’re getting to the heart of the matter.
To be continued...
We were offered a visit to the Renaissance by the new CFC cruise line through Croisiland. After reading all the reviews—some very harsh, others glowing—I wanted to form my own opinion without having to book a full cruise to test it out. This visit to the ship at the port of Le Havre for 49 € per person came at the perfect time, even if I’m a bit put off by having to pay for a ship tour. That’s not how it usually works with other cruise lines, as far as I know.
The Renaissance is a former Holland America Line ship, built in 1993 and renovated in 2023. We’re familiar with this style of ship since we took a long cruise in Polynesia in 2014 on one of its sister ships, the MS Statendam. We remember it as a charming small ship with a lovely pool terrace at the very back.
Off we went this morning for a relaxing day on a ship—always a nice change!
The Pont de Normandie is the last elegant structure you see before entering the vast and rather smelly port area of Le Havre.

The area around the port where the Renaissance is docked is total chaos—cars everywhere and only a handful of taxis. We were supposed to have a reserved parking spot in front of the terminal (we’d even given them our car model and license plate), but we were denied entry. There’s no paved public parking, so we left the car on a vacant lot.

CFC was officially acquired by the British cruise line Ambassador Cruise Line in January 2025. Ambassador Cruise Line, launched in 2010, already owns two ships of the same type and age. They wasted no time repainting the funnel in their new colors.

The line of passengers disembarking and waiting for taxis is endless... and taxis are trickling in. Is this the aftermath of yesterday’s strike, or is this the norm in this port? Either way, I feel bad for the poor travelers waiting—it’s going to be a long haul. Many are leaving on foot, dragging their suitcases. Compared to the port of Marseille, this is pretty dismal.

Forty spots were available for this visit organized by Croisiland, but we ran into a good hundred people at the meet-up. A group from the AVF (Accueil des Villes Françaises) of Le Havre will be joining us. Our Croisiland group consists of twelve people, if I counted right.
Security clearance is done alphabetically, and we quickly board the ship. Now we’re getting to the heart of the matter.
To be continued...
Hi,
We’re planning a Mediterranean cruise with either MSC or Costa—any recommendations on which to choose? Could you share the pros and cons of each?
We’re 2 adults and 1 young adult (18). Thanks for your feedback! Val
We’re planning a Mediterranean cruise with either MSC or Costa—any recommendations on which to choose? Could you share the pros and cons of each?
We’re 2 adults and 1 young adult (18). Thanks for your feedback! Val
Hi there,
Has anyone taken a cruise to the Canary Islands and Madeira with Costa?
Thanks for your replies!
Jibé
Hi
Has anyone sailed with the French company CFC? What do you think?
Haven’t seen many reviews about this company.
My wife and I are going on the "Christmas and Holiday Traditions" cruise from December 22 to January 5.
This is our first time with CFC.
We’ve done dozens of cruises over the past 35 years—including three world cruises with Costa—but we’re tired of the Italian attitude. We’ve also done 3 or 4 with MSC, Club Med 2, and a long time ago, the Mermoz with Croisières Paquet, in short…
Given the reviews, we’re wondering about the all-French aspect, since the Filipino crews are nice but French is complicated for them. And the comments about the food aren’t exactly reassuring. Yes, the drink packages are way too expensive. We’ll have to wait and see how much the excursions cost…
It’s an old ship, so let’s hope everything still works.
See you soon!
Hello,
We had booked a sea-view cabin through a Costa advisor in October 2023 for a departure on 13/10/24 on the Costa Favolosa, with a cruise lasting until 22/10/24. When we saw the cabin, what a disappointment: only one stool, no armchair or sofa like we were used to with Costa. The sea view wasn’t great because of a film on the porthole, and the cabin faced the crew promenade. The space between the wall and the edge of the bed was about 30 cm... not easy for getting into bed. We immediately asked to change cabins. After two days, the answer was that no cabins were available. We spent our days in the lounges because there wasn’t enough room for two people to sit—one had to sit on the stool and the other on the bed... Two days before disembarking in Marseille, reception offered us a sea-view cabin on deck 2. We asked to see it: what a difference—space, a sofa, an armchair, a stool, and a real sea view. Unfortunately, with only two days left before disembarking, it was difficult for us "seniors (85 and 73 years old)" to pack our suitcases and bags, unpack them in the new cabin, deal with the walker, and then repack two days later for disembarkation. We filed a complaint with Costa’s customer service, which responded quickly: "You found the cabin small. Please note that our cabins meet standards and are allocated accordingly. It is indeed possible to change cabins if the ship’s occupancy allows it. We offered you this change, which you later declined." In the end, they offered a "commercial discount as an exceptional gesture for booking a future cruise." This cabin 9201 is for one person, not two. The onboard staff were always as friendly and smiling as ever. There were long lines to access the buffets, so it was better to go to the restaurant at lunchtime when we didn’t have excursions. The shows were varied, and the indoor pool was very chilly. We won’t be sailing with Costa again. We’ve booked with MSC for 2025, but after reading some reviews... Mum49
We had booked a sea-view cabin through a Costa advisor in October 2023 for a departure on 13/10/24 on the Costa Favolosa, with a cruise lasting until 22/10/24. When we saw the cabin, what a disappointment: only one stool, no armchair or sofa like we were used to with Costa. The sea view wasn’t great because of a film on the porthole, and the cabin faced the crew promenade. The space between the wall and the edge of the bed was about 30 cm... not easy for getting into bed. We immediately asked to change cabins. After two days, the answer was that no cabins were available. We spent our days in the lounges because there wasn’t enough room for two people to sit—one had to sit on the stool and the other on the bed... Two days before disembarking in Marseille, reception offered us a sea-view cabin on deck 2. We asked to see it: what a difference—space, a sofa, an armchair, a stool, and a real sea view. Unfortunately, with only two days left before disembarking, it was difficult for us "seniors (85 and 73 years old)" to pack our suitcases and bags, unpack them in the new cabin, deal with the walker, and then repack two days later for disembarkation. We filed a complaint with Costa’s customer service, which responded quickly: "You found the cabin small. Please note that our cabins meet standards and are allocated accordingly. It is indeed possible to change cabins if the ship’s occupancy allows it. We offered you this change, which you later declined." In the end, they offered a "commercial discount as an exceptional gesture for booking a future cruise." This cabin 9201 is for one person, not two. The onboard staff were always as friendly and smiling as ever. There were long lines to access the buffets, so it was better to go to the restaurant at lunchtime when we didn’t have excursions. The shows were varied, and the indoor pool was very chilly. We won’t be sailing with Costa again. We’ve booked with MSC for 2025, but after reading some reviews... Mum49
Hi everyone,
Can anyone give me some info about this Spa Access day? We traveled with Costa until 2017, and back then, spa access wasn’t just for a day—it was for the entire cruise if you were staying in a suite... Times change, I guess. When I check MY COSTA, under Thermal Space Access Day appointments, it’s possible to book every day, even at sea, but with payment required on the site. Do we need to book this day on board if we want to take advantage of the free day? Or do we book it on the site and the freebie is applied automatically? Are sea days included in this case? Since 2017, we’ve been traveling with MSC YC, but this time, we’re going as a family with kids and grandkids, so the YC is a bit too much of a luxury and not really suitable for 3 kids.
Thanks for any feedback!
Can anyone give me some info about this Spa Access day? We traveled with Costa until 2017, and back then, spa access wasn’t just for a day—it was for the entire cruise if you were staying in a suite... Times change, I guess. When I check MY COSTA, under Thermal Space Access Day appointments, it’s possible to book every day, even at sea, but with payment required on the site. Do we need to book this day on board if we want to take advantage of the free day? Or do we book it on the site and the freebie is applied automatically? Are sea days included in this case? Since 2017, we’ve been traveling with MSC YC, but this time, we’re going as a family with kids and grandkids, so the YC is a bit too much of a luxury and not really suitable for 3 kids.
Thanks for any feedback!
I’d love to get some tips for DIY excursions during our cruise. The scheduled stops are Marseille, Barcelona, Palma de Mallorca, Palermo, Rome, and Savona.
Thanks in advance!
Hi everyone,
It was totally by chance that I found this cruise while chatting with Alfred in November 2024. It wasn’t planned, but the price was attractive—one of those "great deals" from Ponant that I love and that don’t exist anymore. Since everyone’s wondering, here’s the answer without waiting for the end of the story: after my various loyalty discounts, I paid **3,250 € per person** for 8 nights/9 days on the expedition cruise *The Essentials of the Seychelles*.
Expedition cruises are by far our favorites. The outings are done by Zodiac with the ship’s naturalist guides, everything’s included, and there’s no need to add any excursions or prepare anything.
We’re liking long flights less and less, so to break up the trip, we decided to stop over in Doha for four days on the way there and one day on the way back.
I’m happy to share the good and not-so-good moments, the great surprises, and the disappointments of this trip with you.
It was totally by chance that I found this cruise while chatting with Alfred in November 2024. It wasn’t planned, but the price was attractive—one of those "great deals" from Ponant that I love and that don’t exist anymore. Since everyone’s wondering, here’s the answer without waiting for the end of the story: after my various loyalty discounts, I paid **3,250 € per person** for 8 nights/9 days on the expedition cruise *The Essentials of the Seychelles*.
Expedition cruises are by far our favorites. The outings are done by Zodiac with the ship’s naturalist guides, everything’s included, and there’s no need to add any excursions or prepare anything.
We’re liking long flights less and less, so to break up the trip, we decided to stop over in Doha for four days on the way there and one day on the way back.
I’m happy to share the good and not-so-good moments, the great surprises, and the disappointments of this trip with you.
I’ve finally gotten around to writing a review of our transatlantic cruise on the Costa Fortuna. We’ve always loved cruises, especially transatlantic ones. In recent years, we were MSC customers (Diamond card). But this year, we decided to return to Costa, though there was one downside: we lost all the points from our old Costa card (I think we were "Gold"). Still, since we’re former customers, the company generously gave us 1 point and the bronze card. It’s better than nothing.
Our departure nearly went wrong. The ship was leaving Marseille on Friday, December 22 at 2:00 PM, and we were told to be at the port by 10:30 AM. This unusual departure time meant we had to travel to Marseille the day before (since we live in the Paris area). So, we booked a flight from Orly to Marseille on the 21st at 5:15 PM. But December 21 was a particularly rough day in France with a big snowstorm. And as everyone knows, planes and trains don’t handle snow very well. At Orly, in the waiting area, everyone was anxious as the minutes ticked by. The departure time kept getting pushed back in 15-minute increments. They eventually let us board the plane with no guarantees. Once inside, the captain announced we were waiting for a takeoff slot. About an hour later, he said the plane needed de-icing and the wait could be long since airport staff were overwhelmed. Miraculously, after what felt like forever, the de-icing truck finally arrived, and we took off—over two hours late. When we landed in Marseille, the terminal was practically empty. Luckily, our hotel wasn’t too far away.
We later found out that passengers who took the train were even less lucky—trains were canceled. Later, at our table, we met a neighbor who had boarded in Malaga by plane because his Paris-Marseille train had turned back. He’d incurred extra costs, lost two days of the cruise, and had quite a bit of stress.
The next day in Marseille, our boarding went smoothly. We were surprised by the large number of passengers. We later learned that 1,300 people had boarded in Marseille. Since the ship wasn’t full (between 2,300 and 2,500 passengers), the French were in the majority (a rare occurrence). We noticed during the cruise that the French are just as loud as the Italians. The only upside? At least we could understand what was being said.
More to come later.....
Our departure nearly went wrong. The ship was leaving Marseille on Friday, December 22 at 2:00 PM, and we were told to be at the port by 10:30 AM. This unusual departure time meant we had to travel to Marseille the day before (since we live in the Paris area). So, we booked a flight from Orly to Marseille on the 21st at 5:15 PM. But December 21 was a particularly rough day in France with a big snowstorm. And as everyone knows, planes and trains don’t handle snow very well. At Orly, in the waiting area, everyone was anxious as the minutes ticked by. The departure time kept getting pushed back in 15-minute increments. They eventually let us board the plane with no guarantees. Once inside, the captain announced we were waiting for a takeoff slot. About an hour later, he said the plane needed de-icing and the wait could be long since airport staff were overwhelmed. Miraculously, after what felt like forever, the de-icing truck finally arrived, and we took off—over two hours late. When we landed in Marseille, the terminal was practically empty. Luckily, our hotel wasn’t too far away.
We later found out that passengers who took the train were even less lucky—trains were canceled. Later, at our table, we met a neighbor who had boarded in Malaga by plane because his Paris-Marseille train had turned back. He’d incurred extra costs, lost two days of the cruise, and had quite a bit of stress.
The next day in Marseille, our boarding went smoothly. We were surprised by the large number of passengers. We later learned that 1,300 people had boarded in Marseille. Since the ship wasn’t full (between 2,300 and 2,500 passengers), the French were in the majority (a rare occurrence). We noticed during the cruise that the French are just as loud as the Italians. The only upside? At least we could understand what was being said.
More to come later.....
Hi...back on VF since 2020..
From 2020 to 2022 in hibernation due to the Covid years...and 2023-2024 only local trips...I'm getting back into international travel this year, 2025, and after a trip to Nice and Monaco in January, I signed up with some friends for a Costa Smeralda cruise...but I realize I've lost my motivation for cruising...I can't stand the idea of being on a boat anymore, with all the things I worry about...getting sick, the crowds, boarding and disembarking at ports, mass-produced food...my three friends insist on having me with them, especially since we booked two balconies for the four of us :) ...
What are cruises like these days?
...I'd love to know if the atmosphere and buffets are still great?
Hello, we’re taking the Celestyal Journey in August. We’re used to cruises, but we don’t know this company or this ship. I know it’s not very big, but that fits our expectations better these days. If anyone has already been on this ship, I’d love to hear your thoughts. Thanks for your feedback!
Over ten years ago, we took a cruise on the Costa ROMANTICA. Since then, we’ve never had the pleasure of finding another company for a cruise in the Indian Ocean with stops in Réunion, Mauritius, the Seychelles, and Madagascar. I recently discovered on this site that the German company AIDA offers the exact same cruise in December! But we don’t speak German and don’t know this company at all.
Thanks if you can give us any insights about the ship *Stella* and the quality of their services
Good evening,
After my first trip to the Land of the Rising Sun with a very classic itinerary (Osaka / Tokyo) in April 2024, I’m revisiting my original idea: a cruise that would let me explore other parts of the country. The options are pretty limited since I’m restricted to school holidays. After some quick research on cruise sales sites, it seems Princess Cruises might be the best fit (dates + itinerary). I’ve only sailed with Costa before, so I have a few questions before deciding whether to go ahead with this idea: - Is Princess really upscale? Is there a dress code? - My English is pretty basic—will that be an issue? - For a cruise in Asia, what kind of food is served on board: the same as on other cruises worldwide, or specifically Asian? - What’s the average age of passengers? - Any other specifics I should know?
Thanks so much for your answers.
After my first trip to the Land of the Rising Sun with a very classic itinerary (Osaka / Tokyo) in April 2024, I’m revisiting my original idea: a cruise that would let me explore other parts of the country. The options are pretty limited since I’m restricted to school holidays. After some quick research on cruise sales sites, it seems Princess Cruises might be the best fit (dates + itinerary). I’ve only sailed with Costa before, so I have a few questions before deciding whether to go ahead with this idea: - Is Princess really upscale? Is there a dress code? - My English is pretty basic—will that be an issue? - For a cruise in Asia, what kind of food is served on board: the same as on other cruises worldwide, or specifically Asian? - What’s the average age of passengers? - Any other specifics I should know?
Thanks so much for your answers.
Hi everyone,
I’m boarding on May 3rd in Venice and didn’t book flights with COSTA, so no transfer is included.
Could you let me know the best way to get to the boarding point (bus, taxi, etc.) and the prices?
Thanks so much!
Total of 16 days on the ship with the advantage of one day at sea and one day in port, so time to rest in between.
NORWEGIAN JOY:
1-Food not as good as on Costa and MSC (fewer dish choices or repetitive meals, no region-specific meals, meats are good but desserts are really not good at all, no real exotic fruits despite the regions you visit, and even the other fruits like melon and pineapple aren’t ripe). No need to dress up for evening meals: freestyle, so don’t bring too many evening outfits.
2-No fixed time or place for meals: queues every time in the restaurants, tables assigned based on your group size, so it’s hard to interact with other passengers.
3-Passengers mostly American: shows cater to their taste, fewer musical-style performances in the theater compared to Costa and MSC.
4-Excursions are very expensive and always in English. Americans still leave huge tips for the guides.
ITINERARY:
1-Miami departure port (airport: 3-hour queue for passport control!)
2-2 days at sea, then Cartagena in Colombia: definitely don’t take the Pirates excursion (it’s terrible, even for kids—they make you run all over the city for their lame "show"!). You can even stay at the port where there’s a beautiful park called "Oasis" with lovely birds... and a café. Otherwise, while visiting the city, buy t-shirts ($10 USD—the best quality and markets of all the regions visited) or taste ripe exotic fruits you’ll never find on the ship ($3).
3-Colon/Panama: several interesting excursions to the locks (old and new). They use highways, so you don’t see much of the country. Crossing from the Atlantic to the Pacific via the canal and the lake: not much view of cities during the passage, just a few islands and greenery on the lake.
4-Puntarenas/Costa Rica: We took the coffee plantation tour, which lets you drive through villages and see more of the country.
5-Guatemala: Highly recommended excursion to Antigua: a very pretty old town with a human scale, lots of women trying to sell you all sorts of things but always with a smile and full of color. Enjoy bargaining—it’s a real connection with the locals.
6-Acapulco/Mexico: a big city that reminds you a bit of Rio/Brazil. Beaches right near the port if you want to swim, as well as little shops selling everything. The famous cliff divers: it’s crowded, so it’s hard to find a good spot to really see them jump. Lots of police and heavily armed military, so probably best not to take risks venturing alone into the poorer neighborhoods like favelas in the hills.
7-Vallarta/Mexico: a gem, a small and very pleasant seaside resort with a lovely promenade, lots of colors, statues, souvenirs, and cafés....
8-Cabo San Lucas/Mexico: The ship stays at sea; you go ashore by small boats from the port. Lots of shops, restaurants, etc., right at the port if you don’t want to take an excursion. It’s quite chilly early in the morning on these small boats, so bring a jacket.
9-Los Angeles: disembarkation—another 3-hour queue for passport control. If you have a flight right after, be careful: either ask for disabled assistance on the ship (they have a fast exit) or hire paid porters who also get you out quickly.
Hello everyone,
I’m so happy to be back on Voyage Forum Cruises. I’ve missed this forum for planning my cruises over the past few years.
Even though we came back very sick with Covid (diagnosed on disembarkation day) and at first we didn’t want to go on another cruise, the call is too strong, and we’re thinking of going again at the end of the year… 😎
After a big disappointment with COSTA (we were on the DIANANT) that couldn’t be resolved, we switched to MSC in Yacht Club and recently with our kids and grandkids in an Auréa Balcony cabin. But I have to admit, MSC’s dining options don’t suit me as well as COSTA’s.
For the end of the year, I’m torn between Costa Toscana and CFC. Could someone give me info on the latter when traveling in a suite? Apart from the cabin size, no details are provided (dedicated restaurant, for example?).
See you soon on the forum.
A scam from A to Z.
A scam from A to Z.
I just got off a 15-day cruise around Japan on the Norwegian Spirit. Never again!
Drink prices are exorbitant ($12 before tax for a beer, a 500ml bottle of water for $6.50 before tax!!!)
That’s $13 per liter of water before tax!!!!!
No entertainment at all.
Shows were really mediocre.
No dedicated space for kids.
Food was repetitive, way too salty, and just not good.
Port stops were too short, and some days at sea were way too long!
Time to disembark: over an hour, like in Korea (Icheon). On a 5-hour stop, that’s wasted time!!
Excursion prices ranged from $199 to $350 per person (for less than 6 hours on land!!!)
And to top it all off: after a case of food poisoning on board and a visit to the ship’s doctor (in the middle of the night due to feeling unwell and vomiting), we were charged $4,800 for medical exams!!
Yes, you read that right: $4,800!!!!!!
Just to clarify, the person was in consultation for about 2.5 hours... These fees were directly charged to our account since they force you to register a credit card at the start of the cruise!!
On top of that: service charges on board: $20 per person per day! That’s $1,680 before tax, of course!! We contested them, but they were still charged!!
Other unknown fees charged by mistake!! I had to open a dispute with my bank.
So go with MSC or Costa instead...
but avoid Norwegian—an unscrupulous company that takes advantage of vulnerable people.
Date of experience: August 10, 2025
A scam from A to Z.
I just got off a 15-day cruise around Japan on the Norwegian Spirit. Never again!
Drink prices are exorbitant ($12 before tax for a beer, a 500ml bottle of water for $6.50 before tax!!!)
That’s $13 per liter of water before tax!!!!!
No entertainment at all.
Shows were really mediocre.
No dedicated space for kids.
Food was repetitive, way too salty, and just not good.
Port stops were too short, and some days at sea were way too long!
Time to disembark: over an hour, like in Korea (Icheon). On a 5-hour stop, that’s wasted time!!
Excursion prices ranged from $199 to $350 per person (for less than 6 hours on land!!!)
And to top it all off: after a case of food poisoning on board and a visit to the ship’s doctor (in the middle of the night due to feeling unwell and vomiting), we were charged $4,800 for medical exams!!
Yes, you read that right: $4,800!!!!!!
Just to clarify, the person was in consultation for about 2.5 hours... These fees were directly charged to our account since they force you to register a credit card at the start of the cruise!!
On top of that: service charges on board: $20 per person per day! That’s $1,680 before tax, of course!! We contested them, but they were still charged!!
Other unknown fees charged by mistake!! I had to open a dispute with my bank.
So go with MSC or Costa instead...
but avoid Norwegian—an unscrupulous company that takes advantage of vulnerable people.
Date of experience: August 10, 2025
Short version: I booked through Croisières.fr, and everything went smoothly until my order was confirmed. When I requested a date change—due to administrative reasons—the sales rep initially assured me the fee would be 50 € per person, but then demanded 600 € (negotiated down to 338 €), even though the price remained unchanged. On top of that, Paul, the sales rep, was dishonest, claiming that drinks (excluding alcohol) were included and that there were "all-inclusive" packages for alcoholic beverages, which is completely false. All drinks—even water—are charged onboard. I had also requested a cabin with two separate beds to travel with my mother, a request that wasn’t honored, forcing me to sleep on a small couch. To make matters worse, all my emails and calls to customer service were ignored or handled carelessly. While the cruise itself was satisfactory—thanks to Costa for the onboard organization—I recommend booking directly with Costa to avoid these bad surprises with Croisières.fr.
Long version: I booked a cruise for two through Croisières.fr, and the process went perfectly until the final confirmation of my order, which initially reinforced my trust. However, as soon as I requested a change in departure dates—due to a delay in obtaining my mother’s ID card—the situation quickly deteriorated. During this process, Paul, the Croisières.fr sales rep, initially told me that the date-change fee would be only 50 € per person. To my surprise, I was then hit with an exorbitant processing fee of 600 €, which was eventually negotiated down to 338 €. This turnaround was all the more baffling because the new cruise offered was priced exactly the same as the original booking on the website.
The situation worsened when the cruise line later changed the dates for internal reasons at Costa. The new dates didn’t work for us at all, especially because of my mother’s non-reschedulable medical appointment. Despite my flexibility and numerous phone calls and emails, we were forced to accept these new dates against our will. It took a lot of effort to secure another slot, even though we had been accommodating on almost all other dates.
I also noticed other serious shortcomings in Croisières.fr’s sales service. Paul, the sales rep, turned out to be dishonest: he claimed that drinks (excluding alcohol) were included in the ticket price and that there were "all-inclusive" packages for alcoholic beverages. That’s absolutely not true! Without a package, all drinks—even water—are charged onboard. Additionally, I had specifically requested a cabin with two separate beds to travel with my mother. This request wasn’t honored, and I had to make do with a small couch because there was no way to set up two separate beds.
I’m willing to accept rules and constraints if they’re communicated upfront, but these crucial details were never shared with me. What disappoints me the most is how my requests were handled by customer service. None of the emails I sent received a response, and my numerous phone calls were dealt with carelessly and without any consideration. Everything was fine until the order was confirmed, and then suddenly, there was a complete lack of attention and follow-up, leaving a bitter taste.
That said, despite these issues, I was very satisfied with the cruise itself, and I’d like to sincerely thank Costa for their excellent onboard organization. Based on this experience, I strongly advise travelers to book directly with Costa to avoid the bad surprises and lack of follow-up that seem characteristic of Croisières.fr.
Long version: I booked a cruise for two through Croisières.fr, and the process went perfectly until the final confirmation of my order, which initially reinforced my trust. However, as soon as I requested a change in departure dates—due to a delay in obtaining my mother’s ID card—the situation quickly deteriorated. During this process, Paul, the Croisières.fr sales rep, initially told me that the date-change fee would be only 50 € per person. To my surprise, I was then hit with an exorbitant processing fee of 600 €, which was eventually negotiated down to 338 €. This turnaround was all the more baffling because the new cruise offered was priced exactly the same as the original booking on the website.
The situation worsened when the cruise line later changed the dates for internal reasons at Costa. The new dates didn’t work for us at all, especially because of my mother’s non-reschedulable medical appointment. Despite my flexibility and numerous phone calls and emails, we were forced to accept these new dates against our will. It took a lot of effort to secure another slot, even though we had been accommodating on almost all other dates.
I also noticed other serious shortcomings in Croisières.fr’s sales service. Paul, the sales rep, turned out to be dishonest: he claimed that drinks (excluding alcohol) were included in the ticket price and that there were "all-inclusive" packages for alcoholic beverages. That’s absolutely not true! Without a package, all drinks—even water—are charged onboard. Additionally, I had specifically requested a cabin with two separate beds to travel with my mother. This request wasn’t honored, and I had to make do with a small couch because there was no way to set up two separate beds.
I’m willing to accept rules and constraints if they’re communicated upfront, but these crucial details were never shared with me. What disappoints me the most is how my requests were handled by customer service. None of the emails I sent received a response, and my numerous phone calls were dealt with carelessly and without any consideration. Everything was fine until the order was confirmed, and then suddenly, there was a complete lack of attention and follow-up, leaving a bitter taste.
That said, despite these issues, I was very satisfied with the cruise itself, and I’d like to sincerely thank Costa for their excellent onboard organization. Based on this experience, I strongly advise travelers to book directly with Costa to avoid the bad surprises and lack of follow-up that seem characteristic of Croisières.fr.
Hi there,
We’ve booked the CFC Viking Legends cruise (departing on 03/31/25), and the excursions have just been posted on the CFC website. What a disappointment... Stop in Copenhagen: 2 excursions offered, one of which includes +1.5 hours of walking Stop in Oslo: 2 excursions, one of which is a hike Stop in Sandnes (Stavanger): 2 excursions, one of which is a hike Lysekil (Sweden): 1 excursion, same as in Kristiansand and Zeebrugge.
We hesitated to book without knowing the excursions in advance, but the itinerary interested us. We were expecting more options for excursions... Since the ship leaves the day before from Zeebrugge, let’s hope there’s still space for the excursions. I’ll share our experience after we return from this first CFC discovery. MUM49
We’ve booked the CFC Viking Legends cruise (departing on 03/31/25), and the excursions have just been posted on the CFC website. What a disappointment... Stop in Copenhagen: 2 excursions offered, one of which includes +1.5 hours of walking Stop in Oslo: 2 excursions, one of which is a hike Stop in Sandnes (Stavanger): 2 excursions, one of which is a hike Lysekil (Sweden): 1 excursion, same as in Kristiansand and Zeebrugge.
We hesitated to book without knowing the excursions in advance, but the itinerary interested us. We were expecting more options for excursions... Since the ship leaves the day before from Zeebrugge, let’s hope there’s still space for the excursions. I’ll share our experience after we return from this first CFC discovery. MUM49
Hi there,
I’m going on a cruise in March, sailing the Mediterranean on the Tosca Toscana.
I’d love to hear your great tips for life on board and for the different stops: Barcelona, Rome, Palermo, and Civitavecchia.
Thanks in advance!
Good evening everyone, since many loyal MSC customers have been asking for it, it seems that the tier system and benefits of the MSC Voyagers Club are undergoing a major reform!
Does anyone here have any information?
Thanks in advance.
Foxpyzy
😉Hi there,
A few months ago, CFC put the EN VOGUE experience on sale, departing from Dunkirk.
I booked this package to test the boat and onboard services for myself.
I’d read a lot of reviews mentioning numerous issues on board, so I wanted to see for myself what it was really like…
Okay, I’ll stop rambling… The package included boarding at 6 PM on Friday, dinner, a show, an overnight stay, and breakfast. We chose an interior cabin for this experience—since the boat wasn’t leaving the dock, we didn’t see the point in paying more… All in all, it cost 130 € per person. My mom joined us; she got the same cabin for 130 € with no single occupancy supplement.
We’d checked in online to board faster. We took the train to DUNKIRK, then a taxi to the shuttle pavilion—7 € for the ride. When we arrived at the pavilion, we were told to wait because there was a connection issue with check-in. Great start… After about ten minutes, we were finally allowed to proceed. At the counter, they said they didn’t have our cabin cards and no record of our check-in… Very odd. With no solution, they put us on the bus and said we’d sort it out at reception. Perfect. We went through security, and they confiscated our water bottles—never seen that before! Then they said my mom had a corkscrew in her bag, so they searched it… but there was no corkscrew. Total amateur hour… They eventually dropped it.
We got on the bus for a ten-minute ride… We boarded the ship with a crew member and headed to reception. Turns out, we weren’t the only ones in this situation. The nightmare began… Only two staff members were handling all the issues, and everything seemed complicated. They told my mom her cabin had been given to someone else 😲. That was the last straw…
It took forever—they had to redo the entire check-in. Finally, they told my mom her cabin was good to go; they’d mixed her up with someone else… After a solid half-hour, we could finally head to our cabin.
I’m determined to test everything: the pool, jacuzzi, show, restaurant, spa, etc… TO BE CONTINUED
Okay, I’ll stop rambling… The package included boarding at 6 PM on Friday, dinner, a show, an overnight stay, and breakfast. We chose an interior cabin for this experience—since the boat wasn’t leaving the dock, we didn’t see the point in paying more… All in all, it cost 130 € per person. My mom joined us; she got the same cabin for 130 € with no single occupancy supplement.
We’d checked in online to board faster. We took the train to DUNKIRK, then a taxi to the shuttle pavilion—7 € for the ride. When we arrived at the pavilion, we were told to wait because there was a connection issue with check-in. Great start… After about ten minutes, we were finally allowed to proceed. At the counter, they said they didn’t have our cabin cards and no record of our check-in… Very odd. With no solution, they put us on the bus and said we’d sort it out at reception. Perfect. We went through security, and they confiscated our water bottles—never seen that before! Then they said my mom had a corkscrew in her bag, so they searched it… but there was no corkscrew. Total amateur hour… They eventually dropped it.
We got on the bus for a ten-minute ride… We boarded the ship with a crew member and headed to reception. Turns out, we weren’t the only ones in this situation. The nightmare began… Only two staff members were handling all the issues, and everything seemed complicated. They told my mom her cabin had been given to someone else 😲. That was the last straw…
It took forever—they had to redo the entire check-in. Finally, they told my mom her cabin was good to go; they’d mixed her up with someone else… After a solid half-hour, we could finally head to our cabin.
I’m determined to test everything: the pool, jacuzzi, show, restaurant, spa, etc… TO BE CONTINUED










