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Alfre99410

VeteranParis · 715 posts

2025-05-14

Hi there,

Does anyone know the agency "Wondercruises" based in Belgium?

I came across a (really interesting) cruise on the Mein Schiff 4, and apparently, no French agencies sell Mein Schiff cruises. After several searches online, only Wondercruises and Seascanner work with them.

The advantage of Wondercruises is that they’re partners with "Flying Blue," and you can earn miles.

I love a good challenge, so why not try out this company—it seems pretty solid!

Best regards,

Alfred

Poupou10 Globetrotter ·2025-05-14

hi there I wasn’t familiar with this site... I can’t seem to find the fees they charge for cancellations?

Isabelle, amoureuse des croisières: COSTA, MSC, ROYAL CARIBBEAN, CELEBRITY, PRINCESS, NCL, HAL, PONANT, OCEANIA, AZAMARA A VENIR CELEBRITY EQUINOX 09/11/2026 Grèce Italie Malte

Alfre99410 Veteran ·2025-05-14

hi there I didn’t know this site... I can’t see the fees they charge for cancellation?

Hey Isa,

Here’s their site with their T&Cs, which I find really harsh!!!

https://www.wondercruises.be/fr/conditions-generales/

Poupou10 Globetrotter ·2025-05-15

Thanks ALfred I had actually gone to that page with all the companies' terms and conditions, but I hadn’t noticed you had to click on their name again. Anyway, keeping at least 40% for any cancellation is unacceptable—even worse than Cruiseline’s general terms! For me, that’s an immediate deal-breaker. 😠

Isabelle, amoureuse des croisières: COSTA, MSC, ROYAL CARIBBEAN, CELEBRITY, PRINCESS, NCL, HAL, PONANT, OCEANIA, AZAMARA A VENIR CELEBRITY EQUINOX 09/11/2026 Grèce Italie Malte

Lol68 Regular ·2025-05-15

You have to go through a German agency. I haven’t tried it yet because mein Schiff doesn’t like solo travelers.

Alfre99410 Veteran ·2025-05-15

You have to go through a German agency. I haven't tried it yet because mein Schiff doesn’t like solo travelers.

Hi,

I’ll probably contact Seascanner for a quote and take the opportunity to check their terms and conditions.

However, do you know of any other (reliable) agency that sells Mein Schiff cruises?

Lol68 Regular ·2025-05-15

Wonder Cruise Service. I’ve booked through them several times.

Alfre99410 Veteran ·2025-05-15

Seereisedienst. I’ve booked through them several times.

Thanks, I’ll take a look at their site

Pannes Veteran ·2025-05-22

Yes, me too—I’ve been booking with them for years for unbeatable prices.

Pannes Veteran ·2025-05-22

https://www.seereisedienst.de/?id=suche

Poupou10 Globetrotter ·2025-05-22

Hi Thanks for the info It’s too bad they sell so few companies…

Isabelle, amoureuse des croisières: COSTA, MSC, ROYAL CARIBBEAN, CELEBRITY, PRINCESS, NCL, HAL, PONANT, OCEANIA, AZAMARA A VENIR CELEBRITY EQUINOX 09/11/2026 Grèce Italie Malte

Alfre99410 Veteran ·2025-05-22

Yeah, me too—I’ve been booking with them for years because their prices are unbeatable.

Thanks for the info!

This weekend, I’ll dive into this and start doing some serious research. I’ll keep you posted!

Pannes Veteran ·2025-05-23

There’s also E-HOI based in Frankfurt: https://www.e-hoi.de/kreuzfahrt-schiffe/mein-schiff-5-kreuzfahrten/schiffsdaten-963.html?usersearch=1&sort=price-asc

Alfre99410 Veteran ·2025-06-02

There’s also E-HOI based in Frankfurt: https://www.e-hoi.de/kreuzfahrt-schiffe/mein-schiff-5-kreuzfahrten/schiffsdaten-963.html?usersearch=1&sort=price-asc

After some research, the rates and terms and conditions are identical to Seascanner.

The cruise deposit consists of a 25% deposit of the cruise fare for the PRO fare, 30% for the PLUS fare, and 35% for the PUR fare, based on the total cruise fare for the cabin.

The cancellation scale is calculated as follows: Up to 50 days before departure: 25% (Pro) / 30% (Plus) / 35% (Pur) From the 49th to the 30th day before departure: 30% (Pro) / 40% (Plus) / 45% (Pur) From the 29th to the 24th day before departure: 40% (Pro) / 50% (Plus) / 60% (Pur) From the 23rd to the 17th day before departure: 60% (Pro) / 70% (Plus) / 80% (Pur) From the 16th day before departure: 80% (Pro) / 85% (Plus) / 90% (Pur) In case of no-show or cancellation on the day of departure: 95% (Pro) / 95% (Plus) / 95% (Pur)

So, I booked with Seascanner https://www.seascanner.com/cruise-k276966-africa-mein-schiff-4-dubai-cape-town

Poupou10 Globetrotter ·2025-06-03

Hi there, For me, these cancellation terms are too unfavorable. I’m wondering if the Visa Premier insurance works for a purchase made abroad?

Isabelle, amoureuse des croisières: COSTA, MSC, ROYAL CARIBBEAN, CELEBRITY, PRINCESS, NCL, HAL, PONANT, OCEANIA, AZAMARA A VENIR CELEBRITY EQUINOX 09/11/2026 Grèce Italie Malte

Alfre99410 Veteran ·2025-06-03

Hello, For my part, these cancellation terms are too unfavorable. I wonder if the Visa Premier insurance works for a purchase abroad?

Hey Isa,

The Gold and Visa Premier cards do cover purchases abroad, as long as you pay the full amount with the same card.

I totally agree with you about the cancellation terms, but sometimes you just have to take a risk... We'll see!

You know, last year I booked a cruise with Princess (the Pacific Islands) and had to pay the full amount at booking. The terms were even worse (meaning if I canceled, I’d lose all the money I’d paid). I can tell you I wasn’t at ease until the day of departure.

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