Emirates ou Etihad pour la Thaïlande?
by Rirou
This discussion is in French, the community’s main language.
Original post
Bonjour, nous partons au mois d'août pour la Thailande, de Marseille.
J'hésite ente Emirates ou Etihad. Avez vous des conseils ? merci
Deux compagnies du Moyen-Orient (toutes les deux des Emirats Arabes Unis d'ailleurs), niveau sécurité ça vaut largement les compagnies européennes.
En ce qui concerne le service, les deux sont, je crois, identiques (très bon service) ;)
Optimiste et pessimiste sont également nécessaires à la société. L'optimiste invente l'avion, le pessimiste invente le parachute.
Bonjour,
Peut etre des avions un peu moins remplis avec Ethiad car la compagnie est plus jeune donc plus de places, voir les horaires des deux compagnies. Au niveau service EThiad est à peu pres comparable à Emirates. Avec Ethiad B777-300ER presque neuf sur AUH-BKK, avec Emirates ça dépend du vol.
Laurent
Peut etre des avions un peu moins remplis avec Ethiad car la compagnie est plus jeune donc plus de places, voir les horaires des deux compagnies. Au niveau service EThiad est à peu pres comparable à Emirates. Avec Ethiad B777-300ER presque neuf sur AUH-BKK, avec Emirates ça dépend du vol.
Laurent
Un peu mais pas beaucoup moins! Emirates a des taux de remplissage de 90% sur Paris.. Etihad est a plus de 84% s mes souvenirs sont bon, d'où une augmentation des fréquences sur CDG de 7x/sem a 10x/sem.. Et pour Emirates, le 3ème vol quotidien est une question de temps!
La guerre salit tous ceux qui la font: au fil des mois et des années, j'ai vu les deux bords verser dans le mal, j'ai vu le mal affronté le mal, et le bien, ce qu'il y'a de bon dans l'humain, devenir la victime des deux.
A prix égale il vaut mieux choisir Emirates .....beaucoup plus "pro" et pas de fausses notes, j'ai
dernièrement voyagé plusieurs fois avec Ethiad, service très irrégulié à bord, du genre couvertures en quantité insuffisante, boissons au compte goutte....on ne voit pas ça chez Emirates.
« Le véritable voyage de découverte ne consiste pas à chercher de nouveaux paysages, mais à avoir de nouveaux yeux. » (Marcel Proust)
Perso j'ai pris plusieurs fois Etihad au départ de GE ou de BKK et je trouve que c'est une très bonne compagnie. Service impeccable, nourriture en quantité et relativement bonne. La plupart des avions sont modernes avec des écrans dans chaque siège et une multitude de films dont plusieurs en français. Et au départ de GE il n'y a que 2 heures d'attente à Abou Dhabi. Heureusement parce que l'aéroport est petit et que le temps passe lentement... De toutes les compagnies que j'ai prises, seules Swiss, Austrian et Singapour Airlines ont fait aussi bien mais elles sont plus chères.
Emirates je connais pas.
"There is no way to happiness, happiness is the way" Buddha
"Le vrai voyageur n'a pas de plan établi et n'a pas l'intention d'arriver" Lao Tseu
EMIRATES sans hesiter!
Depuis plus de deux ans et 4-5 fois par année je voyage Ethiad: ponctuelle, service à bord sans fausses notes, matériel neuf... rien à rajouter ! Commence à être très (trop) connue pour sa qualité de service et ses prix (Genève-Abu Dhabi - Bangkok complet pour de nombreuses dates à fin juin!). Les horaires ont malheureusement changé récemment sur BKK : atterrissage le soir et départ le matin : 2 jours perdus.
Mais si j'en juge par les inconditionnels d'Emirate, les compagnies sont les deux d'excellente qualité.
😏
😏
Diogène
« "Les mathématiciens étudient le soleil et la lune et oublient ce qu'ils ont sous les pieds"»
« "Les mathématiciens étudient le soleil et la lune et oublient ce qu'ils ont sous les pieds"»
je pense qu'étihad s'est hissé au niveau d'Emirates.
C'est bien comme ça ils seront en concurrence directe et rude et ils seront je l'espère obilger d'améliorer le service.Comme ça on aura des sièges inclinables à 180° en éco...😉🙂
Le monde ne tourne plus rond. Mais heuresement qu'il y a l'aviation.
depuis qu'Etihad dessert Genève je l'ai utilisée à de nombreuses reprises, je n'ai aucune récrimination contre eux (ni manque de couverture ni autres) mais il est vrai que je ne voyage qu'en Pearl...
Victoria
depuis qu'Etihad dessert Genève je l'ai utilisée à de nombreuses reprises, je n'ai aucune récrimination contre eux (ni manque de couverture ni autres) mais il est vrai que je ne voyage qu'en Pearl...
J'ai pris emirates une fois et la cabine eco etait vraiment pas terrible Donc je dirais etihad, bien que je ne l'ai jamais prise! 😉
ps: les deux sont a mon avis tres comparable et de tres bonnes qualites niveau securite. Ne te prends pas la tete la dessus.😎 Prends juste le moins cher car pas de grosses deifferences entre les 2 😛
J'ai pris emirates une fois et la cabine eco etait vraiment pas terrible Donc je dirais etihad, bien que je ne l'ai jamais prise! 😉
ps: les deux sont a mon avis tres comparable et de tres bonnes qualites niveau securite. Ne te prends pas la tete la dessus.😎 Prends juste le moins cher car pas de grosses deifferences entre les 2 😛
Salut,
Les 2 sont excellentes. Bons avions, bon service, bons repas. Etihad est en outre d'une ponctualité impressionnante, même au départ d'Abu Dhabi, ce qui n'est pas une mince peformance !
Les 2 sont excellentes. Bons avions, bon service, bons repas. Etihad est en outre d'une ponctualité impressionnante, même au départ d'Abu Dhabi, ce qui n'est pas une mince peformance !
"Notre liberté est menacée par le besoin de sécurité ..... et la sécurité elle-même est menacée par le souci obsédant qu'on en a."
Norbert Bensaïd
Les deux sont de très bonnes compagnies et les hôtels de transit aux émirats sont parfaits.
Ethiad ont que des avions neufs et beaucoup de pilotes de l'ex-Swissair et Emirates c'est très bien aussi.
Regarde le prix car les compagnies sont les deux parfaites.
Gapion
Gapion
Gapion
http://gapion.wordpress.com/
ils ont changé quand les horaires. je viens de réserver des billets et comme j ai rien demandé on m a rien dit
Victoria
Genève est petit, 450 000 habitants. Il y a un seul aeroport, 1 seul aerogare, donc arrivée-départ du même endroit
Victoria
Bonjour Victoria,
C'est pas sympa de ne pas vous informer.... et cela peut même être risqué ! Je suis arrivé à BKK par Etihad à fin mars et le départ de Genève est à 22h35 et vous arrivez à BKK après l'escale à Abu Dhabi pour acheter le billet de loterie et gagner la Mercedes, à 18h25 ou 18h24 en fonction de la vitesse du vent ! Le départ en direction de Geneva Airport est maintenant le matin à 8h40 Résultat des courses par rapport à l'ancien horaire : 2 jours de "perdus" ! Vraiment dommage ce changement.
🙁
C'est pas sympa de ne pas vous informer.... et cela peut même être risqué ! Je suis arrivé à BKK par Etihad à fin mars et le départ de Genève est à 22h35 et vous arrivez à BKK après l'escale à Abu Dhabi pour acheter le billet de loterie et gagner la Mercedes, à 18h25 ou 18h24 en fonction de la vitesse du vent ! Le départ en direction de Geneva Airport est maintenant le matin à 8h40 Résultat des courses par rapport à l'ancien horaire : 2 jours de "perdus" ! Vraiment dommage ce changement.
🙁
Diogène
« "Les mathématiciens étudient le soleil et la lune et oublient ce qu'ils ont sous les pieds"»
« "Les mathématiciens étudient le soleil et la lune et oublient ce qu'ils ont sous les pieds"»
mdr, j'adore les gens qui ont de l'humour.
Merci de l'info, mais c'est de ma faute, j'ai réservé mes places sans me soucier de quoi que ce soit. Pas grave finalement, ca me donnera l'occasion de prolonger mes vacances, histoire de rattraper ces 2 jours.
Mais c'est vrai que c'est un peu stupide ce changement
merci alp amicalement
Merci de l'info, mais c'est de ma faute, j'ai réservé mes places sans me soucier de quoi que ce soit. Pas grave finalement, ca me donnera l'occasion de prolonger mes vacances, histoire de rattraper ces 2 jours.
Mais c'est vrai que c'est un peu stupide ce changement
merci alp amicalement
Victoria
apparament Etihad Airways est une affaire qui marche bien ..🙂
http://aerocontact.com/...ews_art.php?ID=04056
http://aerocontact.com/...ews_art.php?ID=04056
la vie c'est un voyage dési la terre nou lé ké passager ouh ouh créole en profite ton liberté
salut! moi aussi j'aimerai partir de marseille mais emirates part seulement de nice, je te conseille vivement cette derniere, le service n'est pas aimable sur etihad, les prestations moins bonnes (notament couverts en plastique) pour le vol aller on n'a meme pas eu de boissons chaudes a la fin du repas, enfin l'escale a abou dabhi est nettement moins bien, rien a voir avec dubai pour emirates
les tarifs sont hyper chers en aout vous avez trouve un bon plan??
J'ai pu lire des récits d'escale prolongées, à Dubaï il me semble, pas trop sympathiques, avec la police qui pète les plombs..
Quitte à être coincée, dans un aéroport, je préfère être coincée à Frankfurt ou à Munich, surtout que le billet n'est pas plus cher.. au départ de province.. ( Lyon Marseille Toulouse )
Léa
Quitte à être coincée, dans un aéroport, je préfère être coincée à Frankfurt ou à Munich, surtout que le billet n'est pas plus cher.. au départ de province.. ( Lyon Marseille Toulouse )
Léa
😉 Tu peux choisir aussi bien l'une que l'autre ensuite si il y a une petite difference de prix qui pourra te faire gagner quelques Euros de plus pour la Thailande.....profite en !!!!
Mais en tous cas une chose est sur c'est que toutes les 2 sont de bonnes qualité !!! Air france a coté c'est de la cacahuéte.....Les pauvres gens des Emirats qui prenne Emirates ou etihad ou bien ceux de Thailande qui passe par Thaiairways doivent etre décu de notre compagnie NATIONALE !!!!
Voila 😠 lol
Mais en tous cas une chose est sur c'est que toutes les 2 sont de bonnes qualité !!! Air france a coté c'est de la cacahuéte.....Les pauvres gens des Emirats qui prenne Emirates ou etihad ou bien ceux de Thailande qui passe par Thaiairways doivent etre décu de notre compagnie NATIONALE !!!!
Voila 😠 lol
bonjour!
je suis arrivee en thailande il y a une semaine et je suis venue avec emirates apres metre bcp renseignee sur cette compagnie. et bien jai ete tres decu, jexplique, moi je faisais paris/dubai, dubai/bkk, notre vol avait plus de 2h de retard au depart de paris sachant que javais une escale que de 3h a dubai. alors deja quand tu poses la question des bagages ils te repondent kils vont ratraper le retard en vol, mon oeil, et niveau communication 0. bref escale express de 10min a dubai le tps de choper lautre avion, arrivee a 19h a bkk et recupere les bagages.... le lendemain a minuit! sans la moindre excuse! juste une petite trousse de toilettes que jai reclame a laeroport, il nen avait kune pr trois sachant que je voyage seule! voila donc jetais tres decu. a bord service normal quoique jai du aller reclamer plusieurs fois a boire, en effet que 2 verres deau en 6/7h de vols!
desolee pr les fautes, clavier thai.
amicalement, helene.
hello
je rentre de thailande par Etihad service tres sympa et au depart de paris vol a 11H15 tu arrive le matin a Bkk c est cool sinon service a bord tres bien personel tres gentil et attentionné
j ai deja pris thai et quatar sur la meme destination j ai préféré Etihad
cartoone
cartoone
cartoone
😉MOI, j'ai déja volé sur Etihad airways:
LES + : un appui tête réglable pour les grands Un choix parmi 3 repas Un écran perso avec + 70 films en français +100 albums de musique des fois pas de gens à coté de toi sur PAris-Abu Dhabi Le prix du billet un avion de moins de 3 ans un cadeau de bienvenue (un kit de de bouchons anti bruit+une paire de chaussette+un masque pour dormir)
Les - Le retour à 8h45 du matin de bangkok vers PAris
LES + : un appui tête réglable pour les grands Un choix parmi 3 repas Un écran perso avec + 70 films en français +100 albums de musique des fois pas de gens à coté de toi sur PAris-Abu Dhabi Le prix du billet un avion de moins de 3 ans un cadeau de bienvenue (un kit de de bouchons anti bruit+une paire de chaussette+un masque pour dormir)
Les - Le retour à 8h45 du matin de bangkok vers PAris
Nous revenons de Thaïlande par ETIHAD et sommes d'accord pour l'excellente qualité de l'ensemble accueil / service /etc... mais suis surpris que personne ne s'étonne qu'il n'y ai pas quelqu'un à bord pour traduire en français les infos en tous genres émises seulement dans la langue du Pays d'origine et en Anglais !!!... il suffirait, comme dans d'autres compagnies ( nous voyageons beaucoup : Indes, Russie, Afrique entres autres ) qu'un membre du personnel lise un feuillet où figurerait le texte en français !... ne serait-ce que dans un but sécuritaire !... s'il y avait un problème à bord nous pauvres français qui ne sommes pas bilingues seraient anormalement défavorisés !...et je ne trouve nulle part l'adresse mail de ETIHAD pour un contact direct ! (mimillat@wanadoo.fr)
MIMIRO
les gens autour de moi semblent preferer etihad pourtant j ai booké avec emirates car prix vraiment bas 705€.etihad plus cher de 150€.
pourtant en lisant ici emirates semblait un peu au dessus ou en tous cas pas moins bien qu'en est-il?
merci
merci
Bonjour,
J'ai voyagé avec Emirates au mois de juin et septembre. CDG-BNE (Brisbane, Australie). Malgré, le retard de 2 heures à Paris et le manquement de ma correspondance à Dubai. j'ai été satisfait du service à bord: le système de divertissement ICE est tout simplement exceptionnel, notamment sur les derniers appareils: un choix de films impressionnant: les 30 heures de vol passent donc vite! Au niveau du confort: j'ai voyagé avec B777-300ER et Airbus 345. Pour le premier j'étais au fond de l'appareil donc : deux places au lieu de 3 côté hublot bien sur. (Place 47A) Sur le A345, je n'ai pas eu le choix des place 30A: pas de hublot du fait de l'agencement des sièges et manque de place du au système de divertissement. Donc un peu moins confortable. Au niveau du speech: 34": reste correct et rappel que au fond de l'appareil, du fait de la forme du fuselage; il ya plus de place du côté du hublot! (non négligeable quand on mesure 1m90!)
En ce qui concerne le service en lui même: PNC pas mal mais pas exceptionnel... parfois ont à l'impression de les déranger... Nourriture: de très bonne qualité.
Par contre... au niveau de la gestion des passagers hors avion... c'est plutôt moyen! En effet, l'avion est arrivé avec 2 heures de retard à Paris: aucune information clairement exprimée au sujet du retard, le panneau d'affichage indiquait le vol à l'heure alors que la rumeur du retard avait envahi les files d'attentes, ce qui fut vérifié! Une fois embarqué, les PNC m'ont assuré que je ne louperais pas ma correspondance, ce qui rationnellement était impossible à moins de voler en concorde!
Donc comme prévu, je n'ai pas eu mon avion et arrivé à Dubai, l'organisation m'a quelque peu déçu. Le personnel au sol de la compagnie redirige de manière expéditive les passagers n'ayant pas eu leur correspondance vers un bureau de réclamation ou le personnel ne s'exprime qu'en anglais (pas toujours simple avec le décalage et le manque d'heures de sommeil!). La personne au bureau m'indique donc que le vol du lendemain étant plein, je dois prendre un vol pour Perth partant dans 30 min et dont le salle d'embarquement est située à l'autre bout de l'aéroport, ensuite la compagnie paye le vol entre Perth et Brisbane via Qantas. Bien sur, tout m'est communiqué à l'Oral, un bout de papier faisant alors office de billet d'avion: DXB-Perth et Perth-BNE!
Arrivé à Perth, plus aucunes indications, pas de personnel de la compagnie pour diriger les passagers "perdus"... il a fallu changer d'aéroport et dormir dans le terminal international car l'aéroport domestique n'ouvrait qu'à 4h30... bref, heureusement pour moi que je n'étais pas seul (nous étions 4 passagers dans la même situation).
Pour le retour, pas de soucis particulier: je trouve juste l'aéroport pas très agréable. Personnel pas très sympa... pas de toilettes dans la salle d'embarquement! C'est sur que part rapport à CDG, c'est tout de même mieux !!!
En bref, bonne compagnie dans l'ensemble... mais la gestion est quelque fois décevante!
J'ai voyagé avec Emirates au mois de juin et septembre. CDG-BNE (Brisbane, Australie). Malgré, le retard de 2 heures à Paris et le manquement de ma correspondance à Dubai. j'ai été satisfait du service à bord: le système de divertissement ICE est tout simplement exceptionnel, notamment sur les derniers appareils: un choix de films impressionnant: les 30 heures de vol passent donc vite! Au niveau du confort: j'ai voyagé avec B777-300ER et Airbus 345. Pour le premier j'étais au fond de l'appareil donc : deux places au lieu de 3 côté hublot bien sur. (Place 47A) Sur le A345, je n'ai pas eu le choix des place 30A: pas de hublot du fait de l'agencement des sièges et manque de place du au système de divertissement. Donc un peu moins confortable. Au niveau du speech: 34": reste correct et rappel que au fond de l'appareil, du fait de la forme du fuselage; il ya plus de place du côté du hublot! (non négligeable quand on mesure 1m90!)
En ce qui concerne le service en lui même: PNC pas mal mais pas exceptionnel... parfois ont à l'impression de les déranger... Nourriture: de très bonne qualité.
Par contre... au niveau de la gestion des passagers hors avion... c'est plutôt moyen! En effet, l'avion est arrivé avec 2 heures de retard à Paris: aucune information clairement exprimée au sujet du retard, le panneau d'affichage indiquait le vol à l'heure alors que la rumeur du retard avait envahi les files d'attentes, ce qui fut vérifié! Une fois embarqué, les PNC m'ont assuré que je ne louperais pas ma correspondance, ce qui rationnellement était impossible à moins de voler en concorde!
Donc comme prévu, je n'ai pas eu mon avion et arrivé à Dubai, l'organisation m'a quelque peu déçu. Le personnel au sol de la compagnie redirige de manière expéditive les passagers n'ayant pas eu leur correspondance vers un bureau de réclamation ou le personnel ne s'exprime qu'en anglais (pas toujours simple avec le décalage et le manque d'heures de sommeil!). La personne au bureau m'indique donc que le vol du lendemain étant plein, je dois prendre un vol pour Perth partant dans 30 min et dont le salle d'embarquement est située à l'autre bout de l'aéroport, ensuite la compagnie paye le vol entre Perth et Brisbane via Qantas. Bien sur, tout m'est communiqué à l'Oral, un bout de papier faisant alors office de billet d'avion: DXB-Perth et Perth-BNE!
Arrivé à Perth, plus aucunes indications, pas de personnel de la compagnie pour diriger les passagers "perdus"... il a fallu changer d'aéroport et dormir dans le terminal international car l'aéroport domestique n'ouvrait qu'à 4h30... bref, heureusement pour moi que je n'étais pas seul (nous étions 4 passagers dans la même situation).
Pour le retour, pas de soucis particulier: je trouve juste l'aéroport pas très agréable. Personnel pas très sympa... pas de toilettes dans la salle d'embarquement! C'est sur que part rapport à CDG, c'est tout de même mieux !!!
En bref, bonne compagnie dans l'ensemble... mais la gestion est quelque fois décevante!
Maestral
Au niveau du speech: 34": reste correct et rappel que au fond de l'appareil, du fait de la forme du fuselage; il ya plus de place du côté du hublot! (non négligeable quand on mesure 1m90!)
Bonjour, j'espere qu'il n'a pas été trop barbant ... plus sérieusement le vol a du être très bien pour vous faire oublier vos différentes péripéties ... pas de hublot, coresspondance, nuit dans le terminal ...
Bonjour, j'espere qu'il n'a pas été trop barbant ... plus sérieusement le vol a du être très bien pour vous faire oublier vos différentes péripéties ... pas de hublot, coresspondance, nuit dans le terminal ...
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Hi everyone,
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Could anyone tell me how the connection works? I’ve heard there’s a dedicated Emirates zone, but how does it actually work in practice—I’ve got a 2-hour layover.
Thanks so much!
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Great news for those heading to Bahia / Salvador toward the end of the year.
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After 11 years of struggle, it seems likely that we’re finally nearing the end of the match between the European Commission, the Council (the 27 heads of state or government), and the European Parliament.
Indeed, the Commission and the European Parliament have agreed on a text that will be debated again on Monday, July 6, 2026, with a vote scheduled for July 7, 2026. It’s very likely that this text, which would come into force in a year, will be adopted.
The main changes would be as follows: - Families with children will no longer be forced to pay to sit together on planes; - A flight will be considered canceled (not just delayed) if it departs more than one hour late; - Right to compensation for arrival at the final destination if the delay exceeds 3 hours (no longer "3 hours OR more"). The arrival time will be when the plane, having reached its parking spot, engages its parking brakes (no longer when the aircraft door opens); - Airlines can no longer refuse boarding or charge extra on the return flight for a passenger who didn’t take the outbound flight; - If a flight is canceled, the airline must, at the same time as informing passengers of the event, offer the choice between a refund and re-routing, and inform them of their rights to assistance and, if applicable, compensation; - The airline must, without undue delay, inform passengers of the reason; - In the case of a connecting flight, if the connection is missed and the delay at the final destination entitles the passenger to compensation, the responsible airline will be liable. This is very different from the current situation, where, under the KLM ruling, any airline operating a segment of the flight is liable for compensation. This promises more disputes that the Court of Justice of the European Union will have to resolve if two separate airlines operating segments of a connecting flight are both responsible for the delay. See this case for an example: https://retardimportantavion.wordpress.com/2026/04/18/swiss-international-air-lines-la-mauvaise-foi/ Moreover, this case demonstrates in advance another potential dispute: It could be argued that it wasn’t a missed connection since the flight was canceled before the first leg even departed. - Within 96 hours of a flight that could entitle passengers to compensation, the airline must contact them to inform them of their rights and explain the next steps. - Passengers must claim their right to compensation within 9 months. This is very different from the current situation, as Regulation 261/2004 sets no time limit. Currently, national law applies—in France, the limit is 5 years. The airline must respond within 30 days. If the airline refuses compensation on the grounds of "extraordinary circumstances," it must specify which type of case it refers to from the list in the annex of the new regulation. If the case isn’t on the list, the airline must explain what the event was, why it qualifies as extraordinary circumstances with "clear, substantial, and concise" explanations, and why it’s directly linked to the reason given. It must also declare what "reasonable measures" were taken to mitigate the issue. This is, of course, a huge change in the regulation, with the clear goal of preventing airlines from declaring just anything as "extraordinary circumstances" to avoid compensation. - If, within 3 hours of a last-minute canceled or delayed flight, the airline hasn’t offered re-routing under comparable transport conditions and as soon as possible—whether on one of its own flights or another airline’s—the passenger will have the right to arrange their own re-routing and demand a refund for the new ticket, up to 400% of the original ticket price. This is a significant improvement that would have likely prevented the case described here: https://retardimportantavion.wordpress.com/2024/01/12/reacheminement-catastrophique-droit-indemnisation-meme-circonstances-extraordinaires-2/ - If a flight is canceled due to "extraordinary circumstances," the airline will only be required to offer up to 3 nights in a hotel. This is a major change, as there’s currently no limit. Expect disputes if the extraordinary circumstances end while the passenger hasn’t been re-routed. - The price of a flight, as first displayed, must obligatorily include a cabin bag. This doesn’t prevent the airline from offering a price reduction if the passenger waives the cabin bag. This will put an end to abnormal practices, such as (just one example) Condor charging extra for a cabin bag on long-haul flights like Frankfurt (Germany)–Puerto Plata (Dominican Republic)–Santo Domingo (Dominican Republic)–Frankfurt. - Free correction of a passenger’s name if requested 48 hours before departure. Note: This can’t be used to replace one passenger with another—just to correct a typo, e.g., Dupont instead of Dpont. - Airlines’ websites and apps must include information on how to file a claim.
It’s clear that, despite a few details, these changes are very positive for upholding passenger rights. It remains to be seen whether this text will be definitively adopted on July 7, 2026, as is very likely, and, more importantly, whether IATA will encourage airlines to loyally respect these new rules or persist in their old habits.
Best regards,
Since it came into force, Regulation 261/2004 of the European Parliament and Council, which defines air passenger rights, has faced fierce resistance from airlines, backed by IATA (the association representing almost all passenger airlines).
Beyond the airlines' often abusive—and even frequently bad-faith—resistance to passenger rights, IATA has been lobbying EU institutions for years, with the Council paying close attention for a long time.
As a result, the Council and the Commission have been proposing revisions to Regulation 261/2004 for years that are particularly unfavorable to passengers. The latest attempt nearly eliminated the right to compensation for delays of 3 hours or more upon arrival at the final destination.
However, since this is a regulation of both the European Parliament AND the Council, the two bodies had to agree.
But the European Parliament has always stood firm, consistently responding that passenger rights must be preserved.
After 11 years of struggle, it seems likely that we’re finally nearing the end of the match between the European Commission, the Council (the 27 heads of state or government), and the European Parliament.
Indeed, the Commission and the European Parliament have agreed on a text that will be debated again on Monday, July 6, 2026, with a vote scheduled for July 7, 2026. It’s very likely that this text, which would come into force in a year, will be adopted.
The main changes would be as follows: - Families with children will no longer be forced to pay to sit together on planes; - A flight will be considered canceled (not just delayed) if it departs more than one hour late; - Right to compensation for arrival at the final destination if the delay exceeds 3 hours (no longer "3 hours OR more"). The arrival time will be when the plane, having reached its parking spot, engages its parking brakes (no longer when the aircraft door opens); - Airlines can no longer refuse boarding or charge extra on the return flight for a passenger who didn’t take the outbound flight; - If a flight is canceled, the airline must, at the same time as informing passengers of the event, offer the choice between a refund and re-routing, and inform them of their rights to assistance and, if applicable, compensation; - The airline must, without undue delay, inform passengers of the reason; - In the case of a connecting flight, if the connection is missed and the delay at the final destination entitles the passenger to compensation, the responsible airline will be liable. This is very different from the current situation, where, under the KLM ruling, any airline operating a segment of the flight is liable for compensation. This promises more disputes that the Court of Justice of the European Union will have to resolve if two separate airlines operating segments of a connecting flight are both responsible for the delay. See this case for an example: https://retardimportantavion.wordpress.com/2026/04/18/swiss-international-air-lines-la-mauvaise-foi/ Moreover, this case demonstrates in advance another potential dispute: It could be argued that it wasn’t a missed connection since the flight was canceled before the first leg even departed. - Within 96 hours of a flight that could entitle passengers to compensation, the airline must contact them to inform them of their rights and explain the next steps. - Passengers must claim their right to compensation within 9 months. This is very different from the current situation, as Regulation 261/2004 sets no time limit. Currently, national law applies—in France, the limit is 5 years. The airline must respond within 30 days. If the airline refuses compensation on the grounds of "extraordinary circumstances," it must specify which type of case it refers to from the list in the annex of the new regulation. If the case isn’t on the list, the airline must explain what the event was, why it qualifies as extraordinary circumstances with "clear, substantial, and concise" explanations, and why it’s directly linked to the reason given. It must also declare what "reasonable measures" were taken to mitigate the issue. This is, of course, a huge change in the regulation, with the clear goal of preventing airlines from declaring just anything as "extraordinary circumstances" to avoid compensation. - If, within 3 hours of a last-minute canceled or delayed flight, the airline hasn’t offered re-routing under comparable transport conditions and as soon as possible—whether on one of its own flights or another airline’s—the passenger will have the right to arrange their own re-routing and demand a refund for the new ticket, up to 400% of the original ticket price. This is a significant improvement that would have likely prevented the case described here: https://retardimportantavion.wordpress.com/2024/01/12/reacheminement-catastrophique-droit-indemnisation-meme-circonstances-extraordinaires-2/ - If a flight is canceled due to "extraordinary circumstances," the airline will only be required to offer up to 3 nights in a hotel. This is a major change, as there’s currently no limit. Expect disputes if the extraordinary circumstances end while the passenger hasn’t been re-routed. - The price of a flight, as first displayed, must obligatorily include a cabin bag. This doesn’t prevent the airline from offering a price reduction if the passenger waives the cabin bag. This will put an end to abnormal practices, such as (just one example) Condor charging extra for a cabin bag on long-haul flights like Frankfurt (Germany)–Puerto Plata (Dominican Republic)–Santo Domingo (Dominican Republic)–Frankfurt. - Free correction of a passenger’s name if requested 48 hours before departure. Note: This can’t be used to replace one passenger with another—just to correct a typo, e.g., Dupont instead of Dpont. - Airlines’ websites and apps must include information on how to file a claim.
It’s clear that, despite a few details, these changes are very positive for upholding passenger rights. It remains to be seen whether this text will be definitively adopted on July 7, 2026, as is very likely, and, more importantly, whether IATA will encourage airlines to loyally respect these new rules or persist in their old habits.
Best regards,
Hi,
Air Cairo offers good prices on domestic flights and schedules that work for us, but is this airline reliable?
Thanks in advance for your feedback.
Hi there,
I’m planning a trip to Georgia this summer and I’ve been comparing some airlines. I’m not particularly set on flying with Pegasus (though it’s convenient with direct flights from Lyon to Tbilisi), but right off the bat, Pegasus states this:
As of January 1, 2026, all foreign nationals traveling to Georgia for tourism purposes will be required to present valid travel health insurance. Guests who fail to provide the relevant health insurance will not be accepted on our flights to Georgia. Sincerely, Pegasus Airlines
In other words, if you don’t show proof of travel health insurance, you’ll be denied boarding. Personally, my credit card insurance has always been enough for me, and I’d rather not take out extra coverage... Have any of you run into this issue before? If not, what do you think? Why is Pegasus asking for this proof? Other airlines don’t mention it at all.
I’m planning a trip to Georgia this summer and I’ve been comparing some airlines. I’m not particularly set on flying with Pegasus (though it’s convenient with direct flights from Lyon to Tbilisi), but right off the bat, Pegasus states this:
As of January 1, 2026, all foreign nationals traveling to Georgia for tourism purposes will be required to present valid travel health insurance. Guests who fail to provide the relevant health insurance will not be accepted on our flights to Georgia. Sincerely, Pegasus Airlines
In other words, if you don’t show proof of travel health insurance, you’ll be denied boarding. Personally, my credit card insurance has always been enough for me, and I’d rather not take out extra coverage... Have any of you run into this issue before? If not, what do you think? Why is Pegasus asking for this proof? Other airlines don’t mention it at all.
Hi,
I bought my flight ticket with my first (usual) first name, which appears first on my passport. However, I have two first names on my passport, and of course, it’s mentioned in the machine-readable zone at the bottom.
I booked with Turkish Airlines (through an online agency) for a trip to South Korea.
I wanted to know if it would be a problem that I only used my first first name on the ticket, while my passport has two. I had requested through the agency to add the second first name, but the airline refused because it doesn’t meet their general conditions. (They must have seen that the last name and first name were the same, and only the second first name was added.)
So, my ticket has my last name and first first name correctly spelled, and when I check in online, I’ll enter the passport details correctly.
I’ll have a layover in Istanbul on the flight.
Thanks in advance for your replies. Have a great day.
I bought my flight ticket with my first (usual) first name, which appears first on my passport. However, I have two first names on my passport, and of course, it’s mentioned in the machine-readable zone at the bottom.
I booked with Turkish Airlines (through an online agency) for a trip to South Korea.
I wanted to know if it would be a problem that I only used my first first name on the ticket, while my passport has two. I had requested through the agency to add the second first name, but the airline refused because it doesn’t meet their general conditions. (They must have seen that the last name and first name were the same, and only the second first name was added.)
So, my ticket has my last name and first first name correctly spelled, and when I check in online, I’ll enter the passport details correctly.
I’ll have a layover in Istanbul on the flight.
Thanks in advance for your replies. Have a great day.
Hi there,
I traveled in June 2025 with Nouvelair Destinations to Hammamet.
I had one checked bag and one carry-on sized 40x24x30, which I usually take on low-cost flights, and I didn’t have any issues. But I just read on a website that Nouvel Air only accepts carry-ons of 40x20x15. I’m flying back to Djerba in June—what do you think? Especially since that size is impossible to find??????? Thanks
Hi, it's my first time taking a plane and I chose EasyJet for a Geneva -> Barcelona flight.
I booked my ticket.
I received my booking reference by email, but I don’t see the actual ticket (barcode or QR code?).
Then I checked in to get the boarding pass with the flight details, QR code, etc. But does this boarding pass act as the ticket?
Because I’ve seen several times online that the flight ticket and the boarding pass aren’t the same thing.
Thanks in advance!
Thanks in advance!
Hi there,
We're leaving for Albania on June 18th. When I validated the flight tickets with Wizz Air on Booking, I only put my son's first name but forgot to include his other three first names on the ticket. On the passport: SURNAME: Dupont, FIRST NAMES: toto titi tutu tata On the flight ticket: SURNAME: Dupont, FIRST NAME: toto I can't seem to reach anyone at Wizz Air to get an answer. Booking and Wizz Air's chat say I need to modify it, but ChatGPT says it should be fine. I wanted to know if he can fly like this or if I need to change his ticket? (It costs 140 €, I know I shouldn't have made a mistake🙁)
Thanks for your feedback.
We're leaving for Albania on June 18th. When I validated the flight tickets with Wizz Air on Booking, I only put my son's first name but forgot to include his other three first names on the ticket. On the passport: SURNAME: Dupont, FIRST NAMES: toto titi tutu tata On the flight ticket: SURNAME: Dupont, FIRST NAME: toto I can't seem to reach anyone at Wizz Air to get an answer. Booking and Wizz Air's chat say I need to modify it, but ChatGPT says it should be fine. I wanted to know if he can fly like this or if I need to change his ticket? (It costs 140 €, I know I shouldn't have made a mistake🙁)
Thanks for your feedback.
Hi,
A pretty serious issue has come up in the past few weeks for traveling to Tanzania.
What’s the deal with airlines in Tanzania? https://www.capital.fr/economie-politique/ce-pays-est-tres-touristique-mais-ses-compagnies-aeriennes-sont-placees-sur-liste-noire-par-l-europe-1515325 https://www.charentelibre.fr/tourisme/la-tanzanie-sur-liste-noire-de-l-europe-des-vols-interieurs-a-haut-risque-pour-100-000-touristes-francais-25002566.php
Basically, all airlines have been blacklisted because they don’t meet European safety standards. They’re banned from flying in Europe but continue operating in Tanzania. The main issue is that travel agencies’ civil liability no longer applies to blacklisted airlines. So we can’t allow clients to fly with these carriers. Of course, there’s huge pressure from European agencies, which are forced to disrupt their plans or even cancel trips because of this. Personally, I’ve got a trip planned for February 2026 to the southern parks in Tanzania, so I’ll be keeping an eye on how this develops. Do any of you have updates? Thanks!
Loïc
A pretty serious issue has come up in the past few weeks for traveling to Tanzania.
What’s the deal with airlines in Tanzania? https://www.capital.fr/economie-politique/ce-pays-est-tres-touristique-mais-ses-compagnies-aeriennes-sont-placees-sur-liste-noire-par-l-europe-1515325 https://www.charentelibre.fr/tourisme/la-tanzanie-sur-liste-noire-de-l-europe-des-vols-interieurs-a-haut-risque-pour-100-000-touristes-francais-25002566.php
Basically, all airlines have been blacklisted because they don’t meet European safety standards. They’re banned from flying in Europe but continue operating in Tanzania. The main issue is that travel agencies’ civil liability no longer applies to blacklisted airlines. So we can’t allow clients to fly with these carriers. Of course, there’s huge pressure from European agencies, which are forced to disrupt their plans or even cancel trips because of this. Personally, I’ve got a trip planned for February 2026 to the southern parks in Tanzania, so I’ll be keeping an eye on how this develops. Do any of you have updates? Thanks!
Loïc
Hi,
Right now, with the war raging in Iran and affecting all the neighboring countries of the Persian Gulf, many airports are completely closed to all traffic.
Several airlines like Qatar Airways, Emirates, and others have almost completely halted their operations.
Whether in the Middle East or Africa, many travelers are stranded—maybe for a long time... A heartfelt thought for them and the struggles this will cause.
Four months ago, I was in Kenya with a flight booked through Qatar Airways... I can’t even imagine how I’d react if I were stuck there now. ??
Wishing all these travelers courage, patience, and success in making it back home.
...
Doha Airport on October 21, 2025:

...
Right now, with the war raging in Iran and affecting all the neighboring countries of the Persian Gulf, many airports are completely closed to all traffic.
Several airlines like Qatar Airways, Emirates, and others have almost completely halted their operations.
Whether in the Middle East or Africa, many travelers are stranded—maybe for a long time... A heartfelt thought for them and the struggles this will cause.
Four months ago, I was in Kenya with a flight booked through Qatar Airways... I can’t even imagine how I’d react if I were stuck there now. ??
Wishing all these travelers courage, patience, and success in making it back home.
...
Doha Airport on October 21, 2025:

...
Hello, some (potentially) good news for Brazil lovers—GOL airline is launching a route to Europe from Rio, starting in September for Lisbon, then Paris at a later date that hasn’t been announced yet.
They’ll be using their new A330-900 neo.
No prices have been announced so far, but hopefully we’ll find direct flights from GIG at a more interesting fare than AF or Latam…
Hello,
I’m really surprised because in TUI’s new tour packages, the airlines they’re using are of low quality. Before, they used to prioritize major airlines, but now it’s small airlines from small countries—companies with terrible ratings and borderline safety concerns. I even just noticed this note for a Tanzania trip: "We inform you that the domestic flight segment in Tanzania included in your trip is operated by an airline listed on the European Union’s list of air carriers subject to an operating ban within the European Union. This ban only applies to European Union airspace, meaning this airline is not permitted to take off, land, or fly over European airspace. However, this airline is authorized to operate in Tanzania."
This means they’re using airlines on the blacklist!! It’s pretty worrying for safety. What do you all think?
I’m really surprised because in TUI’s new tour packages, the airlines they’re using are of low quality. Before, they used to prioritize major airlines, but now it’s small airlines from small countries—companies with terrible ratings and borderline safety concerns. I even just noticed this note for a Tanzania trip: "We inform you that the domestic flight segment in Tanzania included in your trip is operated by an airline listed on the European Union’s list of air carriers subject to an operating ban within the European Union. This ban only applies to European Union airspace, meaning this airline is not permitted to take off, land, or fly over European airspace. However, this airline is authorized to operate in Tanzania."
This means they’re using airlines on the blacklist!! It’s pretty worrying for safety. What do you all think?
Hello,
We’re planning a cruise to the UAE/QATAR/OMAN starting from DUBAI, with flights departing from Paris CDG. Which airlines would you recommend for round-trip flights, with or without a layover? We need assistance for check-in and boarding/disembarking (my husband is a mobility-impaired traveler who uses a cane and/or a walker). We’ve done a cruise return from Dubai to Paris CDG before in 2016, with a layover in Istanbul, but we booked the transfer and return flight with COSTA. For our current plan, it would be with Celestyal, which doesn’t offer round-trip flights from Paris to Dubai. Should we book very far in advance, or is a few months before departure enough (4/6 months)? We’re thinking of arriving the day before the ship departs, so we’d need to stay overnight in Dubai—either on the way there or for the return flight, depending on the flight schedules. Could you recommend a hotel not too far from the airport, and how to get to the port from the airport?
Thanks so much for your advice. Have a great Sunday! Mum49
We’re planning a cruise to the UAE/QATAR/OMAN starting from DUBAI, with flights departing from Paris CDG. Which airlines would you recommend for round-trip flights, with or without a layover? We need assistance for check-in and boarding/disembarking (my husband is a mobility-impaired traveler who uses a cane and/or a walker). We’ve done a cruise return from Dubai to Paris CDG before in 2016, with a layover in Istanbul, but we booked the transfer and return flight with COSTA. For our current plan, it would be with Celestyal, which doesn’t offer round-trip flights from Paris to Dubai. Should we book very far in advance, or is a few months before departure enough (4/6 months)? We’re thinking of arriving the day before the ship departs, so we’d need to stay overnight in Dubai—either on the way there or for the return flight, depending on the flight schedules. Could you recommend a hotel not too far from the airport, and how to get to the port from the airport?
Thanks so much for your advice. Have a great Sunday! Mum49
Hi,
It's all in the title—this means nothing's getting through, so no more oil.
In Europe, kerosene reserves are still good, but by the end of April, flights will have to be reduced.
European airports fear running out of kerosene if the Strait of Hormuz isn’t reopened within three weeks
Bluff or not? Stay tuned....
Bluff or not? Stay tuned....
Hi everyone,
I’m reaching out to ask for your help with a bit of a problem:
I booked a flight to Berlin from Orly for April 15th—it’s coming up fast. But I just made an annoying discovery: my passport expired two weeks ago.
From what I understand, in principle, I can still travel within the Schengen Zone with an expired passport as long as it’s been less than five years. However, EasyJet’s website explicitly requires a valid ID (and just to add to the fun, my national ID card has been expired for a while now).
So, I’d love to know: how strict are EasyJet’s ID checks? Do they enforce validity rules strictly and refuse boarding if the ID isn’t valid? Or is it more of a luck-of-the-draw situation?
Basically, should I just write off this trip now, or should I still try my luck—maybe with a little tearful plea? Has anyone here had a similar experience? I can’t be the only one, right!
I’m reaching out to ask for your help with a bit of a problem:
I booked a flight to Berlin from Orly for April 15th—it’s coming up fast. But I just made an annoying discovery: my passport expired two weeks ago.
From what I understand, in principle, I can still travel within the Schengen Zone with an expired passport as long as it’s been less than five years. However, EasyJet’s website explicitly requires a valid ID (and just to add to the fun, my national ID card has been expired for a while now).
So, I’d love to know: how strict are EasyJet’s ID checks? Do they enforce validity rules strictly and refuse boarding if the ID isn’t valid? Or is it more of a luck-of-the-draw situation?
Basically, should I just write off this trip now, or should I still try my luck—maybe with a little tearful plea? Has anyone here had a similar experience? I can’t be the only one, right!
Hi there!
Has anyone taken the direct flight from CDG to Las Vegas with Air France?
Looking forward to your feedback!
Hey everyone,
I booked a flight with RyanAir for next month, with the priority+ option and two cabin bags. So I can take a 10 kg bag with dimensions 55x40x20 in the cabin (plus another smaller one). The problem is that the smallest suitcase I have (which is supposed to be designed specifically for cabin size standards, according to the manual) has the following dimensions: 55x37x21, so it's just 1 cm over (wheels included) on one of the measurements.
I wasn’t too worried at first, but I’ve read dozens of stories about people’s misadventures and the hassles they’ve had with RyanAir.
Since I don’t want my suitcase to end up in the hold (that would waste time picking it up when I’m already arriving late and need to get to the city center), nor do I want to pay an extra fee (apparently 50 €) for the outbound and return flights for just 1 centimeter—especially since I paid for the "priority+" option and I’m not exactly rolling in money—I’d love some advice.
Have any of you been in the same situation? I’ve read that with this airline, they check bags in templates (testing them in different positions) and are completely uncompromising. I tried contacting customer service, who, as luck would have it, "don’t handle this kind of request," and a rep I spoke to wasn’t much help.
I know it’s a low-cost airline, and I don’t expect luxury or even kindness, but come on—just 1 cm on a short flight with the + option... I’m a bit overwhelmed by everything I’ve read...
Just to clarify, since I’m going for 8 days, I can’t just take one bag for my stuff. I’ve done that for shorter trips before, and it was a hassle—I even had to buy an extra bag for the return trip... Luckily, the inspector was nice about it!
Thanks so much! I’m a newbie when it comes to air travel :) Hope I posted this in the right section!
I booked a flight with RyanAir for next month, with the priority+ option and two cabin bags. So I can take a 10 kg bag with dimensions 55x40x20 in the cabin (plus another smaller one). The problem is that the smallest suitcase I have (which is supposed to be designed specifically for cabin size standards, according to the manual) has the following dimensions: 55x37x21, so it's just 1 cm over (wheels included) on one of the measurements.
I wasn’t too worried at first, but I’ve read dozens of stories about people’s misadventures and the hassles they’ve had with RyanAir.
Since I don’t want my suitcase to end up in the hold (that would waste time picking it up when I’m already arriving late and need to get to the city center), nor do I want to pay an extra fee (apparently 50 €) for the outbound and return flights for just 1 centimeter—especially since I paid for the "priority+" option and I’m not exactly rolling in money—I’d love some advice.
Have any of you been in the same situation? I’ve read that with this airline, they check bags in templates (testing them in different positions) and are completely uncompromising. I tried contacting customer service, who, as luck would have it, "don’t handle this kind of request," and a rep I spoke to wasn’t much help.
I know it’s a low-cost airline, and I don’t expect luxury or even kindness, but come on—just 1 cm on a short flight with the + option... I’m a bit overwhelmed by everything I’ve read...
Just to clarify, since I’m going for 8 days, I can’t just take one bag for my stuff. I’ve done that for shorter trips before, and it was a hassle—I even had to buy an extra bag for the return trip... Luckily, the inspector was nice about it!
Thanks so much! I’m a newbie when it comes to air travel :) Hope I posted this in the right section!
Hi there,
When I run searches on Skyscanner, I see that only Lufthansa has flights to Seoul with just one stop. Air France doesn’t show up, even though I thought the French airline served Seoul? I can’t even log into the Air France website—it keeps glitching.
When I run searches on Skyscanner, I see that only Lufthansa has flights to Seoul with just one stop. Air France doesn’t show up, even though I thought the French airline served Seoul? I can’t even log into the Air France website—it keeps glitching.
Hi there,
I’d like to return to Uzbekistan next April for 10 days with my husband to visit our son who lives there. We went last July and I bought the flight tickets (direct flight from Paris on Uzbekistan Airways) about 2 months in advance at very reasonable prices. I’ve been checking for late April for a few weeks now, and the tickets are much more expensive and keep rising. I can’t figure out if the prices are going up because it’s still a bit too early to buy and they’ll likely drop if the planes aren’t full, or if it’s because the period is actually in high demand. For reference, last year I bought my son’s ticket on May 30th for a departure on June 3rd—just 3 days later—at a very low price that didn’t budge at all.
Just in case, does anyone know the pricing trends for this airline and can advise me? Should I wait or not?
Thanks, and feel free to ask if you need any tips about the country!
My wife bought a flight ticket (Lucky Air) under her Thai maiden name and was issued a Chinese visa on her new Thai passport but with her French married name (due to administrative requirements). She was denied boarding by the airline in Bangkok for the flight to Kunming—resulting in the loss of our round-trip flight tickets, including mine since we were traveling together—despite presenting both passports at the airline counter at the same time.
Hi there.
I’m planning a trip to Chile, and the fares from the Colombian airline Avianca are really appealing.
Way cheaper than Air France, for example.
That said, the reviews I’ve seen online aren’t great.
What do you think of this airline?
Have any of you taken long-haul flights with Avianca?
Thanks in advance for your replies.
Eric
Hi there,
This might be a silly question, but I’m traveling to Japan from CDG and returning via Osaka with EVA Air, and I have a pretty bulky aluminum knee brace. It’s this model: https://enovis-medtech.eu/fr_FR/OA-FullForce-74358.html
Has anyone had any experience with airport security checks or flying with one of these?
Thanks in advance! Best regards,
This might be a silly question, but I’m traveling to Japan from CDG and returning via Osaka with EVA Air, and I have a pretty bulky aluminum knee brace. It’s this model: https://enovis-medtech.eu/fr_FR/OA-FullForce-74358.html
Has anyone had any experience with airport security checks or flying with one of these?
Thanks in advance! Best regards,
Hi there,
I can't seem to find flights between the Cape Verde islands on the airline's website. No matter the date or route, I always get the same response: "no flights on this date." See the photo. Would anyone have an explanation? Surely not all flights are fully booked in July?
Best, Thierry
I can't seem to find flights between the Cape Verde islands on the airline's website. No matter the date or route, I always get the same response: "no flights on this date." See the photo. Would anyone have an explanation? Surely not all flights are fully booked in July?
Best, Thierry
Hi there,
I have a question...
Has anyone managed to get a refund from Oman Air?
After a delayed flight, we missed our connecting flight to get home!! At midnight, the flight attendant booked us on a flight to Nice via Munich, even though we were in Munich and wanted to get back to Nice... Too tired from the trip, we didn’t notice the mistake!! The next day, of course, the booking wasn’t valid!! We had to pay again for the flight back to Nice... I’m really struggling!! I think they’re giving me the runaround!! I’ve sent several emails, tried Messenger and WhatsApp, but the only responses I get are: "We need to investigate!! We’ll get back to you in 15 days!!" It’s been over a month!!
I just sent a registered letter (LRAR) to their office at Paris Charles de Gaulle, which is still open!!
Do you have any other suggestions for me?
Thanks in advance for your help! Virginie
After a delayed flight, we missed our connecting flight to get home!! At midnight, the flight attendant booked us on a flight to Nice via Munich, even though we were in Munich and wanted to get back to Nice... Too tired from the trip, we didn’t notice the mistake!! The next day, of course, the booking wasn’t valid!! We had to pay again for the flight back to Nice... I’m really struggling!! I think they’re giving me the runaround!! I’ve sent several emails, tried Messenger and WhatsApp, but the only responses I get are: "We need to investigate!! We’ll get back to you in 15 days!!" It’s been over a month!!
I just sent a registered letter (LRAR) to their office at Paris Charles de Gaulle, which is still open!!
Do you have any other suggestions for me?
Thanks in advance for your help! Virginie
Hi!
Sri Lanka has announced it could run out of fuel in the coming weeks if the Strait of Hormuz remains blocked. The government has implemented a mandatory four-day workweek to save oil, and there are long lines at gas stations due to fears of an early shortage.
In Vietnam, the government has warned all airlines that flights will need to be reduced due to a lack of kerosene. The country imports two-thirds of its jet fuel from China and Thailand, but both countries have now banned exports out of fear of domestic shortages.
The state is asking airlines to plan ahead and park aircraft to drastically reduce operations, starting with domestic flights and then international ones. International carriers will also need to cut back on their rotations.
This will begin in the coming days. 🙁
Hi there,
I’ve got a long layover (about 10 hours) in Seoul on an upcoming trip.
I arrive from Phnom Penh at 7:20 AM and depart for Montreal at 6:00 PM.
First question: Will my checked baggage be transferred automatically? I have a single ticket from KTI to YUL (Air Canada ticket—KTI-ICN operated by Asiana (codeshare) and ICN-YUL by Air Canada).
Second question: I saw it’s possible to join free guided tours (Airport Transit Tour). What do you think of this kind of service? And is my "actual" layover time (accounting for security checks, check-in, etc.) enough to do one of these tours?
Thanks in advance to everyone who chimes in on this!
First question: Will my checked baggage be transferred automatically? I have a single ticket from KTI to YUL (Air Canada ticket—KTI-ICN operated by Asiana (codeshare) and ICN-YUL by Air Canada).
Second question: I saw it’s possible to join free guided tours (Airport Transit Tour). What do you think of this kind of service? And is my "actual" layover time (accounting for security checks, check-in, etc.) enough to do one of these tours?
Thanks in advance to everyone who chimes in on this!
Hi everyone,
I'm heading to Namibia next May. I'm planning to take a first flight from Paris to Johannesburg with Air France, departing at 11:20 PM and arriving at 11:05 AM in Johannesburg. Then a second flight from Johannesburg to Windhoek at 3:25 PM with South African Airways.
Four hours between the two flights seems enough to catch my connection, but a friend told me I should maybe take the 5:30 PM flight instead because I need to go through immigration, collect my luggage, and check in again. Apparently, I have to do this because I bought the two tickets separately (it's actually much cheaper).
What do you think?
Also, in terms of South African airlines, which one do you think is the most reliable between South African Airways and Airlink?
Thanks for your advice!!