Je traîne ici depuis plusieurs année mais c'est la première fois que je prends la peine d’écrire un message. C'est pour vous dire comment ma déception est grande.
Je reviens d'une croisière de 10 jours sur le MSC Sinfonia (21 Fev au 03 Mars) autour de la méditerranée. Rien de très nouveau, c'est d'ailleurs ma 3ème croisière en méditerranée et ma deuxième sur MSC ( 8 croisière au total, pas trop mal pour mon jeune âge ^^).
Rien de spéciale à redire sur le navire en lui même, certes il est plus petit que les autres mais ça on le savait dès le départ, il ne faut donc pas s'attendre a une débauche de "luxe", escalier en svarosky ou multitude de bars.
Le véritable problème est la nouvelle politique boisson de MSC que même les employés ne semblent pas encore bien maîtriser.
Tout d'abord l'augmentation du prix des boissons (charges comprises de 15%) : 9.20 € pour un mojito, 9.20 pour un spritz, 4.50 € un Pepsi et 12 € les cocktails signatures (MSC on blue par exemple) et tous les autres cocktails qui tourne entre 9 € et 11€.
Ensuite l'augmentation des forfait boisson : 29 € forfait Easy, 39 € forfait premium, 49 € premium plus. Mais attention le forfait Easy ne donne droit qu'aux boissons inférieures a 6 € c'est à dire plus grand chose sur la carte et en plus énormément d’exception : pas de jus d'orange préssé alors qu'il est affiché a 5 ,20 €, pas de verre de vin autre que la sélection, et pas de bière autre que la heineken en pression. Donc imaginez 29 € pour 10 jours soit 290 € uniquement pour boire de la heineken, du whisky coca, du vin de table et des softs...beaucoup de déçus sur le navire.
Enfin dernier point la suppression de tous les packs, mais au vu du prix unitaire des boissons c'est juste démotivant de consommer sur le navire (barrière psychologique).
Voila vous rajoutez a cela une baisse globale sur la qualité et la diversité des plats servis aux restaurants (rien de problématique néanmoins) et vous obtenez la pire croisière que j'ai faite jusqu’à présent..Autant dire que ma femme ne veut plus entendre parler de MSC..
Merci de m'avoir lu et bon courage à ceux qui partent encore avec eux ^^
bonjour Sket 🙂
et merci pour ton Premier message 🙂 ça s 'arrose! puisque tu y parles de boissons 😛
je reviens d une croisiere msc sur le meraviglia et je pense que dorénavant nous ne prendrons plus de forfaits boissons le forfait easy à 39e que nous avions pris et bien c 'est exactement ce que tu décris au delà de 6e on a droit à rien pour un peu mes pinas colada ( sans alcool ) je ne les avais plus 😕
mon conjoint limité aussi sur l alcool à part le whisky coca c tout donc oui c plutôt très limité ;
je ne connais pas le sinfonia mais la qualité en restauration sur le méraviglia n a pas baissé ni sur les précédents ; mais concernant les boissons je te rejoins c'est vraiment abusif et exhaustif
mais pour autant si un itinéraire me plait ainsi que le navire je ferai abstraction des boissons
essayez peut etre une gamme msc plus récentes non?
Bonjour
Je partage tes impressions, on a fait une douzaine de croisières msc et ça se dégradé, on a fait le magnifica en décembre et le sinfonia fin janvier, sur le magnifica les plats au restaurant le soir étaient souvent mauvais, poissons mal décongelés ou mal cuits, 3 jours avant la fin de la croisière (de 12 jours) lors de la parade des cuisiniers des passagers se sont plaint et les jours suivants c'était mieux, sur le sinfonia le soir c'était bien mais le buffet était lamentable, quasi toujours identique, peu de variété et pas appétissant, nous n'y avons jamais mangé, c'était la première croisière où on a pas déjeuner au buffet le midi
Nous avons l'impression que depuis quelque temps il y a une nouvelle clientèle, moins exigeante, et quon s'oriente vers une formule type clubs de vacances comme en Espagne
Pour les forfait boissons on constate que beaucoup d'habitués n'en prennent plus, on voit beaucoup de gens dans les bars qui viennent écouter de la musique mais ne consomment pas. Il faut savoir aussi qu'on peut négocier le forfait boissons à 50% lors de la réservation d'une cabine par agence, environ 230€ pour 2 personnes au lieu de 408 pour un forfait easy pour une croisière de 8 jours
Merci pour ton message Madisson.
On avait testé le MSC preciozia en 2017, c’était pas mal mais j'avoue que la taille du meraviglia freine un peu ma compagne (un peu d'agoraphobie).
Pour les destinations je te rejoins mais il y au final très peu de circuit exclusif à MSC, donc si j'ai le choix j'irais sur une autre compagnie. Je n'avais pas de forfait boisson mais le sentiment d’être pris pour des pigeons m'a sincèrement frustré.. tout à moins de 6 € sauf....(et la il y a une liste énorme). Après le fait que je sois moi même un ancien barman, fait que je suis très sensible à l'offre des boissons. Quand je sais que le mojito revient a 1.10€ en moyenne le vendre 9.40 est vraiment abusé à mon sens.
En tant qu'ancien barman😉 ok j comprend mieux ta réticence et ils ont tords d agir ainsi car nombreuses sont les personnes à se détourner des forfaits boissons le prix par cabine revient pour 8j au prix d une croisière pour une personne
Quand on y pense ça fait réfléchir🏴☠️
🏴☠️
Merci ! C'est intéressant de savoir qu'on peut négocier le forfait, encore faut-il qu'on puisse boire autres choses que du whisky coca et du vin de table italien...
Je pense repasser sur Costa, je n'ai pas l'impression que leurs prix a autant augmenté, quelqu'un a des infos?
Sur le Splendida nous avons été confronté au changement du prix des boissons en novembre dernier! et donc des forfaits.Cela en cours de croisière!...heureusement il n'ont pas osé nous l'imposé;vu que la réservation et le début du voyage étaient antérieure...Cela ne les avait pas embarrassé lors d'une précédente croisière pour nous faire payer le transfert Gênes - Nice! quand il ne l'offrait plus.
Je veux parler aussi de la nourriture et de la "qualité" de celle ci au resto le midi : le buffet n'étant pas terrible et sans véritable variété sur ce Splendida de nov. à déc. 2018 ;avec un "chef" roumain durant les 29 jours;qui n'avait de chef que le titre (usurpé d'ailleurs).Donc au resto le midi et le soir non seulement le risotto et les pâtes étaient devenus : plat principal !!! mais également la décongélation et la cuisson ainsi que la présentation et le service frisaient ou atteignaient le lamentable...Après rencontre avec le manager "maître d'hôtel" qui ne l'a pas nié : aucun changement !!!
Comme vous , hélas, trois fois hélas, vive les croisières type hôtel club et plutôt de bas de gamme...
donc fini l'age d'or des croisières? je ne parle même pas du forfait "easy" hors de prix et de l'abandon de la formule "grands voyages" qui restait achetable avec ses excursions et les boissons aux repas.
Oui je crains qu'on soit passé dans un nouvel age..et moi qui vantait les mérites de la croisière à tous mes amis..autant partir en club à Djerba..au moins les boissons sont comprises et pas cheres..
Bonjour Madisson,
je pars également sur le Meraviglia la semaine prochaine et je me questionne aussi sur le forfait boisson.
Connaitriez-vous le tarif et la contenance d'une bouteille d'eau achetée au restaurant ?
Vous remerciant pour votre réponse,
Bonne soirée à vous
bonsoir Thimys
ayant pris le forfait boisson je n ai pas faire attention à la contenance je demandais chaque soir de l eau gazeuse et j avoue ne pas avoir fait attention au contenu 😉 quant au prix je ne le connais pas à l unité non plus
désolée de ne pas vous être utile sur ce coup là 😏
passez une bonne fin de nuit 😉
Bonjour Madisson,
je pars également sur le Meraviglia la semaine prochaine et je me questionne aussi sur le forfait boisson.
Connaitriez-vous le tarif et la contenance d'une bouteille d'eau achetée au restaurant ?
Vous remerciant pour votre réponse,
Bonne soirée à vous
Nous participons à une croisière MSC Précioza début juillet depuis Hambourg via l'Islande. Les excursions avec MSC sont hors de prix et nous souhaitons passer…
Je viens de réserver une croisière pour le 10 mai 20121 dans les fjords et j’ai pour la première fois opté pour le yacht club (je prenais d’habitude « Auréa…
Je suis nouveau sur le forum, n'hésitez pas à me dire si ma présentation n'est pas suffisante au niveau de mon profil Je parcours le forum à la recherche…
Qui sera sur le MSC Poésia du du 9 au 30/8/2020 et qui a envie de préparer ce voyage avec moi ALLEMAGNE, ISLANDE, GROENLAND, ROYAUME-UNI, DANEMARK Bises
Petite "touchette" ce matin contre le port de Palerme à cause du vent, sans blessés et apparemment pas trop grave côté matériel... https://www.himerali...
bonjour,
je pars de hambourg pour islande fin juillet. le bateau arrive a Reykjavik le mardi 4 aout 8H e voudrai reserve une excursion en journée type golden circle, secret lagoon...les sites getyour guide et autre annononcent des dparts à 8h du matin ....Si vous avez deja utilisé ces sites avec bateau MSC precioza, pouvez vous me dire comment m y prendre !
merci 😉
allyMB007
Hello,
We’re back from this cruise.
Boarding in Dunkirk: The doors opened around 12 PM. Since we were a bit early, I asked if my husband, who uses a walker, could wait inside instead of outside. I left him with the two suitcases and our two backpacks in the small hall while I parked the car in the reserved CFC parking lot for 10 € per day.
The shuttle that was supposed to take people from the parking lot to the model pavilion was supposed to arrive in 5 minutes, but after 15 minutes, nothing. After waiting 15 minutes, I saw a man walking and asked if I could follow him. In 15 minutes, we arrived, and still no sign of the shuttle—it must have passed us. Arrived at the model pavilion.
My husband had already checked in the suitcases with the help of a CFC staff member. The remaining formalities were completed quickly. We were on board by 12:15 PM. Headed to the buffet on deck 11 and waited in a lounge to access our cabin.
At 2 PM, we discovered our balcony cabin on deck 9 at the rear: spacious with a large balcony compared to MSC/COSTA.
Since we were at the rear, cabin 9202, there was always an issue with elevator number 4: "priority."
Elevator number 2 stops at deck 10... and elevator number 3 was often out of order, leaving only number 1 for those with mobility issues to reach the buffet, especially for people who struggle with stairs. Note: only one child on board and lots of "gray hair."
DAY 2: At sea. Lots of activities offered.
Day 3: GOTHENBURG (Sweden). Sunny, 19°C at 11 AM.
Excursion booked with CFC: Gothenburg and Haga for all.
Interesting visit with a great guide. The HAGA district, in our opinion, is full of cobblestones and nothing special, not suitable for people using a cane or wheelchair. Elevator number 3 was out of order again.
Day 4: Copenhagen. 15°C in the morning, showers in the afternoon.
We didn’t book an excursion since we’d already stopped here with CFC in 2025, and based on advice from this forum, we took the hop-on/hop-off bus right in front of the ship. I still went to see the Little Mermaid again.
No TV, but the elevator was fixed.
DAY 5: At sea. Still no TV.
DAY 6: GDANSK (Poland). 15°C, rain all day.
There’s a shuttle to get to the city center.
We took the excursion: Panorama of Gdansk.
The guide left us at the entrance of the city center for 45 minutes, telling us what to visit. Meet-up for the rest of the tour at 3 PM. The bus left at 3:15 PM to cover 10 km to see St. Mary’s Cathedral. We arrived at 4:16 PM... The guide said there are often traffic jams in that direction. We had 10 minutes on site before heading to see the lighthouse and the Westerplatte monument, where we also had 10 minutes.
Many of us wondered why we didn’t do the tour in the opposite direction since they knew there would be traffic...
I went to reception to complain about the organization. The staff member read me the program: we were supposed to start with the lighthouse, then go to the cathedral and stay for 30 minutes before heading to the center of Gdansk for a short guided walk with some free time to buy souvenirs, etc.
The guide did the complete opposite of what was planned and didn’t even give us a guided tour—just dropped us off in the city...
DAY 7: Bornholm Island (Denmark). 14°C, a few sunny spells.
We saw in the excursions that there was a walking tour of RØNNE. So, like many others, we explored on our own. There was a small orchestra welcoming us at the port and two people with city maps. We took the shuttle to leave the port—it ran every 15 minutes. The tourist office was next to the "shuttle bus." A pleasant visit at our own pace.
DAY 8: KIEL (Germany). 18–23°C, nice weather.
We took the "Kiel for all" excursion. Great guide and interesting visits.
The port is in the city, and in 10 minutes, we were in the city center by following a blue line on the ground from the port. Elevator 3 was stuck again... and the TV was back.
DAY 9: At sea. Elevator 3 works.
DAY 10: At sea. Elevator 3 is out of order again...
DAY 11: Disembarkation in Dunkirk.
Cabins had to be vacated by 7:30 AM. Buffet open until 9 AM.
Elevator number 1 was "reserved," leaving only number 2, which doesn’t go up to deck 11... a problem for people with mobility issues who had to cross the entire deck 11 and try to use one of the four working elevators at the front, which were crowded.
My opinion: Interesting stops.
The onboard staff were always welcoming, smiling, and mostly French-speaking.
Evening shows were better than in March/April 2025—better singers, dancers, and presenters, and the costumes were improved.
I liked the "magician" shows less.
There were three onboard lectures by a very cultured person, but they went off-topic and were too historical for my taste. I didn’t attend the other two; my husband went to the second but not the third.
For this cruise, there was a bridge theme, but we’re not players or interested.
We didn’t take a drink package on board—water, coffee, tea, and herbal teas were available.
We had a water leak in our cabin the night before disembarkation. We reported it, and after the technical staff came (with a translator who didn’t speak English), we were asked to leave the cabin for a while for repairs. We went to a lounge, and after 1.5 hours, I checked in at reception. The repair took longer than expected... we had to change cabins... not ideal the night before disembarkation. No balcony cabins were available, so we got an ocean-view cabin, 6075, with a bathtub (impossible for both of us to use). We packed our suitcases, took a shower in our cabin, and moved to the new one. Noise from chairs until 12:30 AM because the cabin was under a lounge, and constant ventilation noise in the hallway... sleep was hard to come by.
Disembarkation: Well organized. We were helped with transporting the two suitcases and bags to the waiting room while I took the shuttle to get the car.
Guylène
hi there
Here’s the cruise schedule for 2026.
It’s a great way to get ideas and maybe even meet up with other members.
2 essential rules:
1) never "quote" the calendar when replying—this’ll avoid any confusion
2) follow the format below
DD/MM - username / SHIP IN CAPS / number of days / cruise title / departure port
DON’T FORGET THE SPACES between the / /
REMINDER Despite my requests, few people follow the requested format. Cruises that stray too far from it won’t be listed anymore—sorry!PLEASE respect the templates!
COPY AND PASTE THE FORMAT BELOW AND REPLACE WITH YOUR DETAILS IF YOU’RE STRUGGLING
DD/MM - username / SHIP IN CAPS / number of days / cruise title / departure port
DON’T FORGET THE SPACES between the / /
It takes time to fix mistakes, so THANKS TO EVERYONE for your help!
YOUR TURN 😉
NUMBER OF CRUISES 2026:
JANUARY
FEBRUARY
MARCH
APRIL
MAY
JUNE
JULY
AUGUST
SEPTEMBER
OCTOBER
NOVEMBER
DECEMBER
Hello everyone,
It’s with immense sadness that I learned this morning of the passing of our friend Nathalie (nadu). Many of us knew her through this forum, which she loved so much. She enjoyed reading your travel stories, joining discussions, sharing her cruise reviews, and offering valuable advice—always with kindness, gentleness, and discretion.
For me, Nathalie was so much more than just a cruise enthusiast. She was a friend, a deeply kind person who was always there to listen, despite the many health challenges she faced with tremendous courage. We corresponded regularly, and sometimes we had the chance to visit each other’s homes or attend the cruise show together with our respective husbands.
We shared a common dream: when we both retired, we had planned to finally go on a cruise together. Life had other plans, and that trip will forever remain a journey we never had the chance to take. That thought weighs heavily on my heart today.
I’ll remember her as a gentle, generous woman who was always ready to help others. Her presence on this forum will leave a huge void, just as her friendship has in my life.
I send my sincerest thoughts to her husband, her family, and all those who had the chance to know her.
Fair winds, Nathalie. I like to think you’re now sailing on an infinitely calm sea, under an eternally blue sky. You’ll remain in our thoughts and hearts every time we talk about cruises or set off on a new journey.
Rest in peace, Nathalie.
For those who’d like to send a message of comfort and sympathy to her husband, you can send me a PM, and I’ll pass it along.
THANK YOU
Hello everyone,
So happy to be back on this Forum!
We’re heading off on another cruise—our 7th—after a 5-year break...
We’ll be leaving from Venice on April 26th with stops in Kotor, Mykonos, Santorini, and Ancona.
Could you help me plan the stops by sharing tips, tricks, and advice?
For those who already know me, you know we prefer not to take the cruise line’s excursions but instead organize everything ourselves.
Thanks in advance to everyone, and looking forward to chatting with you all!
Hello,
We’re taking a cruise to Northern Europe with a stop in SOUTHAMPTON.
We’d like to visit the Stonehenge site.
Is it possible to get there on our own (my husband is a wheelchair user), since the MSC excursion to Salisbury is priced at 127 € per person?
There’s also a stop in Rotterdam, and it seems there’s a "miniature village to visit" nearby. Has anyone here been there, and if so, how did you get there?
Thanks so much for your tips. Mum49
If you're traveling on the Costa Diadema from October 17th to 28th, 2026 to Lisbon, we can meet up for a drink. Share our cruising experiences, an excursion, a table...
hi there, a group of friends and I are going on a cruise at the end of June with CFC in Norway. I’d love to get some info on the different stops we’ll be making. Most of them are one-day stops (from around 10 AM to 8 PM on average). Here are the stops: Andalsnes, Trondheim, Honningsvåg, Alta, Hellesylt, Sandane, Austefjorden.
Thanks in advance to anyone who can share what there is to see or do in these places.
When I get back, I’ll post what we did—it might help others who come after us.
Also, does anyone know if the boat sticks to the arrival time in Dunkirk for catching tickets to head back south? We’ll plan a buffer just in case.
Hi there, The day before boarding the Costa Favolosa for the Norwegian Fjords cruise departing from Hamburg, I'd like to book a hotel. Which one would be the most convenient location-wise relative to the port?
Thanks in advance for your reply.
I’m looking to get in touch with someone who’s been on an Arctic Cruise aboard the ship POLARFRONT, operated by the French company "LATITUDE BLANCHE", for some info.
Hi there, I was wondering if anyone has ever taken a cruise with this PO Cruise company.
Would love to hear your thoughts!
They’ve got some great itineraries for Norway.
Hello,
We’ll be sailing on the Renaissance with CFC to southern Norway from July 4 to 11, 2026, departing from Dunkirk (the cruise was booked through "Planète Croisière").
When entering some personal details or pre-selecting options on the CFC website, I’m wondering about the "optional" categories for drinks and WiFi.
I’m actually a bit surprised by these extra charges, as we weren’t used to them on other cruises (Australis in Patagonia; Hurtigruten’s Coastal Express in Norway and Alaska; Rivages du Monde in the Arctic or on the Douro River; a Nile river cruise in Egypt), where we sometimes had access to basic drinks at meals and free WiFi when near land.
Anyway, for those who’ve already taken a CFC cruise on the Renaissance, could you share some advice? Specifically about the most basic drink package, called "Fraîcheur" (238 € for two), which doesn’t seem to be described anywhere. The "Premium" package seems excessive (490 € for two for the week) for light drinkers.
As for WiFi, it’s 10 € per day per person. While I find that price acceptable for parking our car in Dunkirk, it feels overpriced here (especially since it was free on the Nordlys "Coastal Express" just 3 or 4 years ago).
So, I’d love to hear from experienced cruisers who’ve been on this ship!
Looking forward to seeing the excursion prices, which should be available soon! 😐
Hi there,
I’m considering a cruise on this ship in the recently introduced Yacht Club category.
Have any forum members tried it?
What are your thoughts? Positive or negative? Which cabins should we go for—or avoid?
We’re already familiar with the Yacht Clubs on the Splendida, Fantasia, Preziosa, and Divina series.
We weren’t as keen on the one on the Seashore—we found it too big.
Thanks in advance for your feedback!
Best,
Claudine
We're considering a new cruise soon and would like to try the Renaissance.
The uniqueness of the promenade cabins appeals to us, but could anyone give us some insights on the following points:
- Is the glass door sufficiently tinted to prevent outsiders from seeing into the cabin?
- Is the soundproofing good enough to block out conversations on the promenade deck?
Thanks in advance to anyone who can help!
My husband, our two teens, and I are going on a cruise on the COSTA Esmeralda at the beginning of July. We’re thinking of exploring the ports on our own. Do any of you have recent experiences or tips to share? Are there shuttles between the port and the city center? Are they free? Looking forward to hearing from you.
As promised, here’s my review of the cruise I took from the 5th to the 19th on the MSC Virtuosa.
As you know, I had initially booked a cruise with Mein Schiff departing from Dubai (from Dubai to Cape Town). It was a 22-day cruise. Due to the issues in the Persian Gulf, my cruise was canceled by Mein Schiff.
So, we started looking for a Plan B because we really wanted to go. Especially my wife, who had just had a minor procedure and needed some rest. Since she had already taken time off, she was determined to travel. However, we were looking for an affordable Plan B since we weren’t sure when Mein Schiff or the airline would reimburse us.
While browsing online, I found a 15-day cruise departing from Pointe-à-Pitre (including flights, transfers, the cruise, and drinks) for a price of 1,200 € in a Fantastica balcony cabin. We thought, *Why not?*
I should mention that I’m not usually a big fan of MSC. My last experience with them was post-Covid (I took two cruises, one in 2021 and another in 2022), and it was honestly a disaster. We didn’t want to repeat that, but after talking to Catherine, who told me she was very happy with a short Christmas cruise, we decided to give it a try.
I have to say, I was left speechless. Honestly, the cruise was absolutely perfect. There’s nothing to complain about (or just a few minor details). In terms of service and food, I felt like I was on a premium cruise line. I’d even say MSC has nothing to envy from some of those companies. While premium lines like Holland, Celebrity, and Royal are cutting back on services, I think MSC has made huge improvements. Seriously, I wasn’t expecting this at all. You’ll see what I mean as we chat more.
I won’t do a full review like I usually do because there weren’t many stops:
1. We boarded in Pointe-à-Pitre
2. We stopped in Saint-Martin
3. Then it was a direct crossing to the Azores...
This cruise was really about relaxing, even if it’s not the kind of trip we usually take.
First off, I’m not a big fan of "flight and cruise" packages. I asked if we could leave two days early, but they said it wasn’t possible. We had to take the flight, then the bus, and board the ship directly.
It’s not really my thing, but given the price we paid and since we really wanted to relax, we thought, *Why not?*
Here’s the itinerary:
Boarding in Pointe-à-Pitre
Saint-Martin
Five days at sea
The Azores
Four days at sea
Hamburg
One day at sea
Le Havre
But as I mentioned, it wasn’t about the itinerary. It was really about taking a break and unwinding. Honestly, I came back thrilled.
We’re stopping over in Rovinj this coming May, and since we’ve already visited the main sights (port, church, etc.), is there a walk we can do on our own—no boat needed—that would fill a morning?
Thanks to anyone who knows the area…
My wife and I are going on a cruise on the MS Vesteralen on August 4th. The ship stays close to the coast to deliver mail and packages. My wife is a musician and is sensitive to the movement of the boat. Which deck and cabin should we choose?
Hi there,
So, I booked this cruise...
I know CFC gets a lot of criticism—
- And that it’s not really like the ships I usually take.
But the destination really interested me...
So, I’m giving it a try...
I’m going in with an open mind, thinking I got a good deal, so I’m not expecting the same experience as when I travel with Yacht Club or The Haven.
We’ll see... soon!
hi, we’re going on a cruise with MSC Virtuosa in the Caribbean. Has anyone done this cruise before and could give us some tips for excursions on the different islands? Thanks for your help
😉Hi there,
A few months ago, CFC put the EN VOGUE experience on sale, departing from Dunkirk.
I booked this package to test the boat and onboard services for myself.
I’d read a lot of reviews mentioning numerous issues on board, so I wanted to see for myself what it was really like…
Okay, I’ll stop rambling…
The package included boarding at 6 PM on Friday, dinner, a show, an overnight stay, and breakfast.
We chose an interior cabin for this experience—since the boat wasn’t leaving the dock, we didn’t see the point in paying more… All in all, it cost 130 € per person.
My mom joined us; she got the same cabin for 130 € with no single occupancy supplement.
We’d checked in online to board faster.
We took the train to DUNKIRK, then a taxi to the shuttle pavilion—7 € for the ride.
When we arrived at the pavilion, we were told to wait because there was a connection issue with check-in. Great start…
After about ten minutes, we were finally allowed to proceed.
At the counter, they said they didn’t have our cabin cards and no record of our check-in… Very odd.
With no solution, they put us on the bus and said we’d sort it out at reception. Perfect.
We went through security, and they confiscated our water bottles—never seen that before! Then they said my mom had a corkscrew in her bag, so they searched it… but there was no corkscrew. Total amateur hour… They eventually dropped it.
We got on the bus for a ten-minute ride…
We boarded the ship with a crew member and headed to reception.
Turns out, we weren’t the only ones in this situation.
The nightmare began… Only two staff members were handling all the issues, and everything seemed complicated.
They told my mom her cabin had been given to someone else 😲.
That was the last straw…
It took forever—they had to redo the entire check-in.
Finally, they told my mom her cabin was good to go; they’d mixed her up with someone else… After a solid half-hour, we could finally head to our cabin.
I’m determined to test everything: the pool, jacuzzi, show, restaurant, spa, etc…
TO BE CONTINUED
Hi,
We received a promotion from our CFC agency offering cruises at up to 40-100% off, and among other details: CFC organizes parking for departures from Dunkirk.
"Unattended parking located about 12 minutes away, fenced off with barriers, at a rate of 10 € per day. Drop off passengers and luggage at the Model Pavilion, and a CFC shuttle will take you from the parking lot to the Model Pavilion every 15-20 minutes. Same for disembarkation. You can book through your agency or on their website. No refunds if the booking is canceled; payment is due at reservation."
Have a great day,
Guylène
PS: Personally, we’d rather keep our vehicle in a free, supervised parking lot and take a taxi to the Model Pavilion.
Hi there,
In June we’re taking a cruise called "Pearls of the Baltic" on board Renaissance CFC Cruises—with stops in Kiel (Germany), Gdańsk (Poland), Rønne (Bornholm), Copenhagen (Denmark), and Gothenburg (Sweden).
This layover in Gothenburg doesn’t really inspire me—could you tell me what’s worth seeing? Are there locals offering excursions around the area by van right when you leave the port, like you often see on Caribbean cruises?
I saw there’s a hop-on hop-off bus, but I’m not sure if there’s a stop near the terminal.
What are your suggestions? Thanks in advance!
Best regards,