Problème avec AB Croisière
by Jean1313
This discussion is in French, the community’s main language.
Original post
je tiens absolument à alerter les participants de voyage forum sur les pratiques peu scrupuleuses
de ABCROISIERE branche croisière de PROMOVACANCES.
En effet trés interessé par une croisiere au Caraibes en Janvier 2016 avec VOL inclus
mais disposant d'un emploi du temps limité je les ai contacté pour voir si je pouvais faire le préacheminement de province dans les temps qui m'étaient impartis.
je leur ai demandé pour cela les horaires aller et retour du Vol PARIS SAINT DOMINGUE.
le conseiller vacances que j'ai eu au téléphone m'a indiqué ne pas disposer des horaires mais qu'elle aurait l'information mardi prochain mais qu'en attendant elle m'invitait à valider la commande quelle m'envoyait par mail (validation nécessaire pour avoir connaissance des horaires soit disant).
un peu perplexe je me suis dis finalement que j'appellerai mardi pour avoir les horaires.
le mardi venu le conseiller vacances différent du premier me dit au téléphone qu'il ne dispose pas de ces horaires pour l'instant mais qu'ils allaient me contacter pour me les communiquer.
l'après midi je les recontacte pour savoir, ils me rappellent sur mon portable en m'indiquant des horaires très précis qui cadrent parfaitement avec mon emploi du temps et m'envoie un nouveau bon de commande à valider.ce que je fais le soir même et sort ma carte bancaire.
Super content le lendemain je me dispose à faire la réservation pour le préacheminement mais un doute me saisit j'appelle dons abcroisiére pour me faire confirmer par mail ces horaires.
hé bien vous savez quoi il n'avait pas d'horaires encore établis pour ce voyage mais vous ne pouvez plus annuler sans frais important votre voyage à moins de 40 jours du départ.
malgré mes appels ils ne répondent plus et dégagent résolument en touches chaque fois
ils sont super chez abcroisiére il n' y a que des bonimenteurs qui se fichent bien pas mal des clients à partir du moment ou ils ont payé.
bonsoir Jean;
attendez quand même de recevoir le mail ecrit avec les horaires des vols et votre bon de commande peut etre que les horaires communiqués correspondront finalement à ceux qu on vous a donné précisemment lors de votre appel et que la seconde ou 3eme personne que vous avez eu , n était pas en mesure de vous donner ces informations précises
je suis déjà passé par eux pour une croisiere , ça s est bien passé mais l inconvénient étant bien entendu de ne jamais avoir le même interlocuteur !
mais ça ne veut pas dire pour autant que vos horaires ne seront pas ceux qui vous ont été communiqués ; apparemment vous avez signé un bon de commande il n y avait pas les horaires indiqués?
pourquoi avez vous eu un doute après avoir signé ?
CORDIALEMENT MADI🙂
CORDIALEMENT MADI🙂
7 croisières COSTA - 9 croisières MSC - 1 croisière RCI -
il y a nombres de spots qui parlent de cette agence en mal ...
l'objectif 1er pour eux, est de vous faire signer votre bon de commande ... à lire ceux qui se plaignent, ils ont tendance à rappeler plus tard, en prétextant un problème et en profite pour augmenter le prix ... et surtout de faire un blocage téléphonique à toute personne qui a tendance à râler ou poser trop de questions ....
perso je passe maintenant par agence aussi en ligne, et j'ai le mail de la personne qui se charge de moi, si j'ai une question ou une modification, je lui envois un mail, et je suis sure de recevoir une réponse dans les heures suivantes ... je passe donc toujours par cette personne et je suis très satisfaite ... il connait mon profil et sait me proposer ce qui me convient...
j'espère que cela va s'arranger pour vous,
ce que vous pouvez peut-être faire c'est de vous renseigner si le vol que l'on vous a proposé existe vraiment, (auprès de la compagnie ou de l'aéroport, ) et espérer qu'ils vous ont bien réservé ce vol .... ou mieux, essayer d'appeler la compagnie de croisière et de leur demander si le vol correspond, c'est eux qui organisent les transferts, ils doivent donc savoir ... en plus ils pourront peut-être vous conseiller pour le préacheminement ....
Bonjour Madi,
j'ai signé le bon de commande après avoir eu connaissance des horaires de vol sur mon portable suite à un appel du conseiller sur un poste de la société abcroisière non officiel mais depuis plus personne ne veut confirmer ces horaires qui ne sont marqués nulle part.
j'ai eu un doute quand je me suis demandé pourquoi ces agents de ventes me suggéraient de partir la veille tout en me donnant des horaires précis.
la réponse à mes question je l'ai trouvé sur le site du croisiériste croisière de France
il y a un rendez vous samedi matin 9h pour un départ 3 heures plus tard à PARIS ORLY mais c'est sujet à modification les horaires et le le lieu de départ officiel sera envoyé une semaine avant le départ effectif.
donc abcroisiére ne veut pas confirmer des horaires non officiels mais s'en sert quand même si cela peut déclencher la vente.leur équipe parait bien rodée sur le sujet pour éluder la question après achat si cela pose problème pour votre emploi du temps.
cordialement
vous êtes vous renseigné, si croisière de France (car cela semble être le croisiériste avec lequel vous partez ) pouvait s'occuper de votre préacheminement ? chez d'autres croisiéristes cela se fait bcp, et si vous passez par eux, et qu' il y a un problème avec le préacheminement, ils vous trouvent une solution.... c'est ainsi, que lors de notre croisière avec costa aux caraïbes, le vol pour point à pitre a été retardé de 3 h (vol entièrement affrété par costa) pour permettre à tous les préacheminements d'arriver à l'aéroport ...(il avait bcp neigé dans la nuit ...et nous avons été d'ailleurs le dernier vol à décoller avant la fermeture de l'aéroport ...)
maintenant si votre vol est à midi, cela me semble jouable pour un préacheminement le matin, (bien que je ne sache pas votre point de départ...) à savoir que vous n'avez alors pas besoin d'arriver 3 heures à l'avance, car vos bagages seront déjà enregistrés ... demandez qu'ils soient transférés d'un vol à l'autre ....
ah si j'ai déjà lu que croisière de France à tendance à faire arriver dans un aéroport et faire décoller d'un autre ... bon la ça devient compliqué ....🤪
Bonjour Jean
Les horaires des vols spéciaux (autrement dit « charters » comme pour le vol de Wamos Air vers Saint Domingue pour le compte de Croisières de France) sont décidés, en France, par la Direction Générale de l'Aviation Civile.
Ils sont confirmés, en général, 8 jours avant le départ et, exceptionnellement, peuvent même être modifiés encore la veille du départ.
Aucun organisateur de ce type de voyage n'a la maîtrise des horaires de vol et aucun ne peut donc vous garantir les heures de départ longtemps en avance.
Cordialement
Bonjour Sylvie,
Je ne me suis pas contenté d'appeler abcroisiere mais j'ai envoyé des mails à la personne qui s'occupe de mon dossier pour engager le dialogue et pour demander un devis pour le préacheminement Marseille paris et à ce jour pas de réponse.
ce qui m'a mis le doute sur leur sincérité c'est leur contradiction à proposer des horaires précis pour que vous mordiez l'hameçon tout en suggérant de partir la veille du départ.
merci pour l'idée d'aller voir sur le site internet de Croisière de France .En cherchant un peu on trouve le voyage en question le 9 janvier 2016 avec convocation à 9 heure du matin 3 heures avant le décollage à PARIS orly tout en indiquant horaires et lieu de départ soumis à modifications Horaires et lieu de départ communiqué 7 jours avant le départ sur le bon de voyage.
c'est ce que voulait me cacher les conseillers abcroisiére avant et aprés la signature du bon de commande
Bonjour, je compatis mais je tiens à dire que pour ma part, je suis tombée sur quelqu'un de très bien sur Abcroisières (Jade) avec qui j'ai bien pris le temps de parler de ce que je recherchais, elle a fait plusieurs recherches pour moi, a répondu à je ne sais combien de mails pour me renseigner et j'ai finalement opté pour une croisière, et même après le paiement des arrhes, elle continue à répondre à mes questions très professionnellement et aimablement;🙂 elle a tjs été mon interlocutrice particulière; pour cela il faut vraiment répondre sur son mail perso (abcroisière) et ne pas rappeler le numéro car sinon, on tombe sur un autre qui n'a pas le dossier....😕
Il y a malheureusement des personnes pros et d'autres moins dans chaque corps de métier; vous êtes mal tombé, j'espère pour vous que cela se terminera bien.
BON BEN c'est à espérer que tout se passera bien ... si tu ne peux vraiment pas partir la veille, (train de nuit peut être ??? ) essaye de trouver le transfert le plus tôt possible ... c'est vrai que c'est toujours un peu casse pieds, de tout organiser soi même ...
et pour en revenir au professionnalisme de cette agence, ça reste pas normal de laisser les clients dans l'incertitude ... au moins tu sais que tu ne repasseras pas par eux la prochaine fois ...
Bonjour, je viens d'annuler ma croisière en octobre avec ab croisière car aucun moyen de les joindre ni par mail ni par téléphone, et quand on y arrive ( enfin) c'est pour se faire recevoir par un type mal lune qui vous répond : c'est normal madame ! Je m'explique. Nous sommes 5, deux adultes et trois enfants, à la resa on me propose 2 cabines intérieures non communiquantes, car pas de disponibilité cabines famille ou communiquantes. OK . je reçois les infos pour les forfaits boissons, et je me dis sur le site c'est marqué cheer's offert pour 2 adultes partageant la même cabine. J'appelle... Puis le type me dit c'est normal vous n'êtes pas dans la même cabine ! En resa c'est un adulte par cabine avec les enfants grr. J'appelle msc croisière, qui me propose pour le même prix une suite famille aurea avec tout ce qui va avec ( boissons, spa, balcon ). Je réserve msc et j'annule sur ab croisière ! Plus jamais eux !!!!
Anne
AB Croisières à éviter ABSOLUMENT.
Ils sont charmants et disponibles tant que vous n'avez pas passé votre commande et payé après c'est une toute autre histoire. Je ne passerai plus par eux c'est certain. Il vaut mieux contacter directement MSC ou COSTA pour les croisières.
Bonsoir Flo
c'est sur meme si une fois j ai reservé chez eux ma premiere croisiere et que je n ai rien eu a déplorer je regarde le site car il y a davantage d offres que chez les autres et le site est plus facile à utiliser mais ensuite je passe commande ailleurs 😉
7 croisières COSTA - 9 croisières MSC - 1 croisière RCI -
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More discussions
Bonjour, J'aimerais avoir des conseils pour un combiné LE NIL-MER ROUGE sur 15 jours. Par quel tour opérateur passer ? Merci pour vos expériences.
Bonjour
Je fais une croisière en décembre sur costa pacifica a quoi dois je l'attendre mer agitée ?
Hi everyone! I’m used to sailing on a sailboat with two or three people—it’s amazing. But I’d love to try the experience of a cruise. Just to clarify, I’ll be going alone. My first question: are there other solo travelers on these cruises, or is it mostly couples and families?
For a first cruise, I’d prefer a short one (maximum 8 days). Do those exist? And on the smallest boat possible. I live in Marseille, so a departure from Marseille would work, but I’m open to other ports too. If you have a cruise line to recommend and a destination you’ve enjoyed, or if you’ve had a great experience on a more intimate-sized ship, I’d love to hear about it!
Thanks a million for your replies! Marie
For a first cruise, I’d prefer a short one (maximum 8 days). Do those exist? And on the smallest boat possible. I live in Marseille, so a departure from Marseille would work, but I’m open to other ports too. If you have a cruise line to recommend and a destination you’ve enjoyed, or if you’ve had a great experience on a more intimate-sized ship, I’d love to hear about it!
Thanks a million for your replies! Marie
hi there
Here’s the cruise schedule for 2026.
It’s a great way to get ideas and maybe even meet up with other members.
2 essential rules:
1) never "quote" the calendar when replying—this’ll avoid any confusion 2) follow the format below DD/MM - username / SHIP IN CAPS / number of days / cruise title / departure port DON’T FORGET THE SPACES between the / /
REMINDER Despite my requests, few people follow the requested format. Cruises that stray too far from it won’t be listed anymore—sorry!PLEASE respect the templates! COPY AND PASTE THE FORMAT BELOW AND REPLACE WITH YOUR DETAILS IF YOU’RE STRUGGLING DD/MM - username / SHIP IN CAPS / number of days / cruise title / departure port DON’T FORGET THE SPACES between the / / It takes time to fix mistakes, so THANKS TO EVERYONE for your help!
YOUR TURN 😉
NUMBER OF CRUISES 2026: JANUARY FEBRUARY MARCH APRIL MAY JUNE JULY AUGUST SEPTEMBER OCTOBER NOVEMBER DECEMBER
1) never "quote" the calendar when replying—this’ll avoid any confusion 2) follow the format below DD/MM - username / SHIP IN CAPS / number of days / cruise title / departure port DON’T FORGET THE SPACES between the / /
REMINDER Despite my requests, few people follow the requested format. Cruises that stray too far from it won’t be listed anymore—sorry!PLEASE respect the templates! COPY AND PASTE THE FORMAT BELOW AND REPLACE WITH YOUR DETAILS IF YOU’RE STRUGGLING DD/MM - username / SHIP IN CAPS / number of days / cruise title / departure port DON’T FORGET THE SPACES between the / / It takes time to fix mistakes, so THANKS TO EVERYONE for your help!
YOUR TURN 😉
NUMBER OF CRUISES 2026: JANUARY FEBRUARY MARCH APRIL MAY JUNE JULY AUGUST SEPTEMBER OCTOBER NOVEMBER DECEMBER
contact me to get referred at MSC, for your first cruise or if you haven't traveled with MSC in over 5 years
Hello!
After a lot of hesitation between different cruise lines (Explora, Oceania, YC, HAL, NCL) and several destinations like Norway, Ireland, and Iceland,
I finally chose NCL’s Star for Iceland. I had already looked at this itinerary when I went to Scotland in April with CFC, but it was really expensive. You should know that CFC often offers last-minute deals 45 days before departure (the point when you can no longer cancel or modify). So, I got a great opportunity and grabbed it. Departure is on August 23rd.


I finally chose NCL’s Star for Iceland. I had already looked at this itinerary when I went to Scotland in April with CFC, but it was really expensive. You should know that CFC often offers last-minute deals 45 days before departure (the point when you can no longer cancel or modify). So, I got a great opportunity and grabbed it. Departure is on August 23rd.


Hi,
Since the Yacht Club opened on the MSC Magnifica in early July, have any cruisers shared their feedback?
Thanks in advance for your replies.
Hi everyone.
If there’s one trip I’ve always wanted to take, it’s a long boat journey far from my daily routine—something like crossing the Atlantic. I first thought about traveling on a cargo ship or similar, as some of these boats used to accept individual passengers, but I’ve read that this has become very rare since COVID. Plus, the options that might work for me are way out of my budget, like Neoline, for example.
A cruise seems like the best solution for me, especially since what I really love is the idea of a long stay on a ship—making stops in different places, exploring them, the change of scenery, and a real break from the daily grind. I’ve never been on a cruise before, so I was thinking of doing a 21-day cruise between a port in mainland France (Marseille) and Pointe-à-Pitre. The departure port doesn’t really matter—Marseille, Le Havre, or even a nearby European city would work.
Since I want to travel solo, I’m really keen on cruises designed for solo travelers. MSC has one from Marseille to Pointe-à-Pitre, lasting 21 days, departing next November (so in a few months). The price is within my budget, just over 1800 €.
I see that other cruises with similar routes and durations are planned for next year, November 2027, but the prices are totally different—around 3500 €, which is clearly out of my budget.
So, my question is: do you think I should wait for a possible price drop for the 2027 cruises (if I understand correctly, prices are adjusted based on how full the ship is and how close the departure date is) or should I book the one in November 2026? I could easily take three weeks off this fall. Also, is it too late to book for November 2026? I’ve read that visas might be required for some stops.
For the rest—accommodation in Guadeloupe and the flight ticket back to France—it’s not a problem; I can sort that out pretty easily.
If there’s one trip I’ve always wanted to take, it’s a long boat journey far from my daily routine—something like crossing the Atlantic. I first thought about traveling on a cargo ship or similar, as some of these boats used to accept individual passengers, but I’ve read that this has become very rare since COVID. Plus, the options that might work for me are way out of my budget, like Neoline, for example.
A cruise seems like the best solution for me, especially since what I really love is the idea of a long stay on a ship—making stops in different places, exploring them, the change of scenery, and a real break from the daily grind. I’ve never been on a cruise before, so I was thinking of doing a 21-day cruise between a port in mainland France (Marseille) and Pointe-à-Pitre. The departure port doesn’t really matter—Marseille, Le Havre, or even a nearby European city would work.
Since I want to travel solo, I’m really keen on cruises designed for solo travelers. MSC has one from Marseille to Pointe-à-Pitre, lasting 21 days, departing next November (so in a few months). The price is within my budget, just over 1800 €.
I see that other cruises with similar routes and durations are planned for next year, November 2027, but the prices are totally different—around 3500 €, which is clearly out of my budget.
So, my question is: do you think I should wait for a possible price drop for the 2027 cruises (if I understand correctly, prices are adjusted based on how full the ship is and how close the departure date is) or should I book the one in November 2026? I could easily take three weeks off this fall. Also, is it too late to book for November 2026? I’ve read that visas might be required for some stops.
For the rest—accommodation in Guadeloupe and the flight ticket back to France—it’s not a problem; I can sort that out pretty easily.
Hi everyone ...
We’re planning to do the 83-day Cunard cruise ...
departing from Southampton on January 10, 2027 aboard the Queen Anne ...
has anyone done it ... or have any info ... or tips ...
for example ... deck and cabin choices ... drink packages ... excursions ... etc.
... anything good to know about this ship???
Thanks everyone ...
Hi everyone,
I’m staying in a suite on the Pacifica in October and I can’t find any details about the suite benefits beyond the elite restaurant, the butler, and the espresso machine.
What about breakfast and meals served free in the cabin, and the spa?
Costa’s been cutting back on perks for Gold members, and it seems like suites are next.
Thanks for your replies!
Hi everyone,
We’re doing the next CFC cruise in Norway and we’re looking for the excursion program and their prices. For those who’ve done this cruise before, could you share this info with us? I know the company doesn’t release it until 8 weeks before departure. I like to plan ahead and avoid any unpleasant surprises.
Thanks so much for your feedback!
Kelig
We’re doing the next CFC cruise in Norway and we’re looking for the excursion program and their prices. For those who’ve done this cruise before, could you share this info with us? I know the company doesn’t release it until 8 weeks before departure. I like to plan ahead and avoid any unpleasant surprises.
Thanks so much for your feedback!
Kelig
Hello,
We’re back from this cruise.
Boarding in Dunkirk: The doors opened around 12 PM. Since we were a bit early, I asked if my husband, who uses a walker, could wait inside instead of outside. I left him with the two suitcases and our two backpacks in the small hall while I parked the car in the reserved CFC parking lot for 10 € per day.
The shuttle that was supposed to take people from the parking lot to the model pavilion was supposed to arrive in 5 minutes, but after 15 minutes, nothing. After waiting 15 minutes, I saw a man walking and asked if I could follow him. In 15 minutes, we arrived, and still no sign of the shuttle—it must have passed us. Arrived at the model pavilion.
My husband had already checked in the suitcases with the help of a CFC staff member. The remaining formalities were completed quickly. We were on board by 12:15 PM. Headed to the buffet on deck 11 and waited in a lounge to access our cabin.
At 2 PM, we discovered our balcony cabin on deck 9 at the rear: spacious with a large balcony compared to MSC/COSTA.
Since we were at the rear, cabin 9202, there was always an issue with elevator number 4: "priority."
Elevator number 2 stops at deck 10... and elevator number 3 was often out of order, leaving only number 1 for those with mobility issues to reach the buffet, especially for people who struggle with stairs. Note: only one child on board and lots of "gray hair."
DAY 2: At sea. Lots of activities offered.
Day 3: GOTHENBURG (Sweden). Sunny, 19°C at 11 AM.
Excursion booked with CFC: Gothenburg and Haga for all.
Interesting visit with a great guide. The HAGA district, in our opinion, is full of cobblestones and nothing special, not suitable for people using a cane or wheelchair. Elevator number 3 was out of order again.
Day 4: Copenhagen. 15°C in the morning, showers in the afternoon.
We didn’t book an excursion since we’d already stopped here with CFC in 2025, and based on advice from this forum, we took the hop-on/hop-off bus right in front of the ship. I still went to see the Little Mermaid again.
No TV, but the elevator was fixed.
DAY 5: At sea. Still no TV.
DAY 6: GDANSK (Poland). 15°C, rain all day.
There’s a shuttle to get to the city center.
We took the excursion: Panorama of Gdansk.
The guide left us at the entrance of the city center for 45 minutes, telling us what to visit. Meet-up for the rest of the tour at 3 PM. The bus left at 3:15 PM to cover 10 km to see St. Mary’s Cathedral. We arrived at 4:16 PM... The guide said there are often traffic jams in that direction. We had 10 minutes on site before heading to see the lighthouse and the Westerplatte monument, where we also had 10 minutes.
Many of us wondered why we didn’t do the tour in the opposite direction since they knew there would be traffic...
I went to reception to complain about the organization. The staff member read me the program: we were supposed to start with the lighthouse, then go to the cathedral and stay for 30 minutes before heading to the center of Gdansk for a short guided walk with some free time to buy souvenirs, etc.
The guide did the complete opposite of what was planned and didn’t even give us a guided tour—just dropped us off in the city...
DAY 7: Bornholm Island (Denmark). 14°C, a few sunny spells.
We saw in the excursions that there was a walking tour of RØNNE. So, like many others, we explored on our own. There was a small orchestra welcoming us at the port and two people with city maps. We took the shuttle to leave the port—it ran every 15 minutes. The tourist office was next to the "shuttle bus." A pleasant visit at our own pace.
DAY 8: KIEL (Germany). 18–23°C, nice weather.
We took the "Kiel for all" excursion. Great guide and interesting visits.
The port is in the city, and in 10 minutes, we were in the city center by following a blue line on the ground from the port. Elevator 3 was stuck again... and the TV was back.
DAY 9: At sea. Elevator 3 works.
DAY 10: At sea. Elevator 3 is out of order again...
DAY 11: Disembarkation in Dunkirk.
Cabins had to be vacated by 7:30 AM. Buffet open until 9 AM.
Elevator number 1 was "reserved," leaving only number 2, which doesn’t go up to deck 11... a problem for people with mobility issues who had to cross the entire deck 11 and try to use one of the four working elevators at the front, which were crowded.
My opinion: Interesting stops.
The onboard staff were always welcoming, smiling, and mostly French-speaking.
Evening shows were better than in March/April 2025—better singers, dancers, and presenters, and the costumes were improved.
I liked the "magician" shows less.
There were three onboard lectures by a very cultured person, but they went off-topic and were too historical for my taste. I didn’t attend the other two; my husband went to the second but not the third.
For this cruise, there was a bridge theme, but we’re not players or interested.
We didn’t take a drink package on board—water, coffee, tea, and herbal teas were available.
We had a water leak in our cabin the night before disembarkation. We reported it, and after the technical staff came (with a translator who didn’t speak English), we were asked to leave the cabin for a while for repairs. We went to a lounge, and after 1.5 hours, I checked in at reception. The repair took longer than expected... we had to change cabins... not ideal the night before disembarkation. No balcony cabins were available, so we got an ocean-view cabin, 6075, with a bathtub (impossible for both of us to use). We packed our suitcases, took a shower in our cabin, and moved to the new one. Noise from chairs until 12:30 AM because the cabin was under a lounge, and constant ventilation noise in the hallway... sleep was hard to come by. Disembarkation: Well organized. We were helped with transporting the two suitcases and bags to the waiting room while I took the shuttle to get the car. Guylène
We had a water leak in our cabin the night before disembarkation. We reported it, and after the technical staff came (with a translator who didn’t speak English), we were asked to leave the cabin for a while for repairs. We went to a lounge, and after 1.5 hours, I checked in at reception. The repair took longer than expected... we had to change cabins... not ideal the night before disembarkation. No balcony cabins were available, so we got an ocean-view cabin, 6075, with a bathtub (impossible for both of us to use). We packed our suitcases, took a shower in our cabin, and moved to the new one. Noise from chairs until 12:30 AM because the cabin was under a lounge, and constant ventilation noise in the hallway... sleep was hard to come by. Disembarkation: Well organized. We were helped with transporting the two suitcases and bags to the waiting room while I took the shuttle to get the car. Guylène
Hi there,
Here’s the 2027 cruise schedule.
It’s a great way to get ideas and maybe even meet up with other members!
2 essential rules:
1) Never "quote" the schedule when replying—this avoids any confusion. 2) Follow this format: DD/MM - username / SHIP IN CAPS / number of days / cruise title / departure port DON’T FORGET THE SPACES between the / /
REMINDER Despite my requests, few people follow the requested format. Cruises that stray too far from it won’t be listed anymore—sorry about that. IMPORTANT Please respect the templates! PLEASE COPY AND PASTE THE FORMAT BELOW AND REPLACE WITH YOUR DETAILS IF YOU’RE HAVING TROUBLE DD/MM - username / SHIP IN CAPS / number of days / cruise title / departure port DON’T FORGET THE SPACES between the / / It takes time to fix mistakes, so THANKS TO EVERYONE for your help!
YOUR TURN 😉
NUMBER OF 2027 CRUISES: 1 JANUARY 14/01 - poupou10 / AZAMARA JOURNEY / 74 days / South America Tour / Miami FEBRUARY MARCH APRIL MAY JUNE JULY AUGUST SEPTEMBER OCTOBER NOVEMBER DECEMBER
1) Never "quote" the schedule when replying—this avoids any confusion. 2) Follow this format: DD/MM - username / SHIP IN CAPS / number of days / cruise title / departure port DON’T FORGET THE SPACES between the / /
REMINDER Despite my requests, few people follow the requested format. Cruises that stray too far from it won’t be listed anymore—sorry about that. IMPORTANT Please respect the templates! PLEASE COPY AND PASTE THE FORMAT BELOW AND REPLACE WITH YOUR DETAILS IF YOU’RE HAVING TROUBLE DD/MM - username / SHIP IN CAPS / number of days / cruise title / departure port DON’T FORGET THE SPACES between the / / It takes time to fix mistakes, so THANKS TO EVERYONE for your help!
YOUR TURN 😉
NUMBER OF 2027 CRUISES: 1 JANUARY 14/01 - poupou10 / AZAMARA JOURNEY / 74 days / South America Tour / Miami FEBRUARY MARCH APRIL MAY JUNE JULY AUGUST SEPTEMBER OCTOBER NOVEMBER DECEMBER
Hi there,
I'm looking at a cruise in the north.Which one do you think is more interesting? Thanks
Hello
We’re taking an MSC cruise in May, and after the Cinque Terre, we’ll be stopping in Naples. We’d like to know if it’s possible to walk out of the port quickly and reach a nice area of Naples on foot (we’re two older people). While we’re at it, I’ll ask the same question for Palermo, since we’ll be there the next day. Thanks for your replies.
We’re taking an MSC cruise in May, and after the Cinque Terre, we’ll be stopping in Naples. We’d like to know if it’s possible to walk out of the port quickly and reach a nice area of Naples on foot (we’re two older people). While we’re at it, I’ll ask the same question for Palermo, since we’ll be there the next day. Thanks for your replies.
hi,
I’m leaving Hamburg for Iceland at the end of July. The boat arrives in Reykjavik on Tuesday, August 4th at 8 AM, and I’d like to book a day trip like the Golden Circle or Secret Lagoon… The sites like GetYourGuide and others list departures at 8 AM. If you’ve used these sites with the MSC Preziosa, could you let me know how to go about it?
Thanks! 😉
allyMB007
Hi
Has anyone taken the CFC recently?
Thoughts?
Thanks
Thoughts?
Thanks
Hello everyone,
It’s with immense sadness that I learned this morning of the passing of our friend Nathalie (nadu). Many of us knew her through this forum, which she loved so much. She enjoyed reading your travel stories, joining discussions, sharing her cruise reviews, and offering valuable advice—always with kindness, gentleness, and discretion.
For me, Nathalie was so much more than just a cruise enthusiast. She was a friend, a deeply kind person who was always there to listen, despite the many health challenges she faced with tremendous courage. We corresponded regularly, and sometimes we had the chance to visit each other’s homes or attend the cruise show together with our respective husbands.
We shared a common dream: when we both retired, we had planned to finally go on a cruise together. Life had other plans, and that trip will forever remain a journey we never had the chance to take. That thought weighs heavily on my heart today.
I’ll remember her as a gentle, generous woman who was always ready to help others. Her presence on this forum will leave a huge void, just as her friendship has in my life.
I send my sincerest thoughts to her husband, her family, and all those who had the chance to know her.
Fair winds, Nathalie. I like to think you’re now sailing on an infinitely calm sea, under an eternally blue sky. You’ll remain in our thoughts and hearts every time we talk about cruises or set off on a new journey.
Rest in peace, Nathalie.
For those who’d like to send a message of comfort and sympathy to her husband, you can send me a PM, and I’ll pass it along. THANK YOU
For me, Nathalie was so much more than just a cruise enthusiast. She was a friend, a deeply kind person who was always there to listen, despite the many health challenges she faced with tremendous courage. We corresponded regularly, and sometimes we had the chance to visit each other’s homes or attend the cruise show together with our respective husbands.
We shared a common dream: when we both retired, we had planned to finally go on a cruise together. Life had other plans, and that trip will forever remain a journey we never had the chance to take. That thought weighs heavily on my heart today.
I’ll remember her as a gentle, generous woman who was always ready to help others. Her presence on this forum will leave a huge void, just as her friendship has in my life.
I send my sincerest thoughts to her husband, her family, and all those who had the chance to know her.
Fair winds, Nathalie. I like to think you’re now sailing on an infinitely calm sea, under an eternally blue sky. You’ll remain in our thoughts and hearts every time we talk about cruises or set off on a new journey.
Rest in peace, Nathalie.
For those who’d like to send a message of comfort and sympathy to her husband, you can send me a PM, and I’ll pass it along. THANK YOU
Hello everyone,
So happy to be back on this Forum!
We’re heading off on another cruise—our 7th—after a 5-year break...
We’ll be leaving from Venice on April 26th with stops in Kotor, Mykonos, Santorini, and Ancona.
Could you help me plan the stops by sharing tips, tricks, and advice?
For those who already know me, you know we prefer not to take the cruise line’s excursions but instead organize everything ourselves.
Thanks in advance to everyone, and looking forward to chatting with you all!
hi there, a group of friends and I are going on a cruise at the end of June with CFC in Norway. I’d love to get some info on the different stops we’ll be making. Most of them are one-day stops (from around 10 AM to 8 PM on average). Here are the stops: Andalsnes, Trondheim, Honningsvåg, Alta, Hellesylt, Sandane, Austefjorden.
Thanks in advance to anyone who can share what there is to see or do in these places.
When I get back, I’ll post what we did—it might help others who come after us.
Also, does anyone know if the boat sticks to the arrival time in Dunkirk for catching tickets to head back south? We’ll plan a buffer just in case.
Thanks everyone!
Thanks in advance to anyone who can share what there is to see or do in these places.
When I get back, I’ll post what we did—it might help others who come after us.
Also, does anyone know if the boat sticks to the arrival time in Dunkirk for catching tickets to head back south? We’ll plan a buffer just in case.
Thanks everyone!
Hi there, The day before boarding the Costa Favolosa for the Norwegian Fjords cruise departing from Hamburg, I'd like to book a hotel. Which one would be the most convenient location-wise relative to the port?
Thanks in advance for your reply.
Hello,
We’ll be sailing on the Renaissance with CFC to southern Norway from July 4 to 11, 2026, departing from Dunkirk (the cruise was booked through "Planète Croisière").
When entering some personal details or pre-selecting options on the CFC website, I’m wondering about the "optional" categories for drinks and WiFi.
I’m actually a bit surprised by these extra charges, as we weren’t used to them on other cruises (Australis in Patagonia; Hurtigruten’s Coastal Express in Norway and Alaska; Rivages du Monde in the Arctic or on the Douro River; a Nile river cruise in Egypt), where we sometimes had access to basic drinks at meals and free WiFi when near land.
Anyway, for those who’ve already taken a CFC cruise on the Renaissance, could you share some advice? Specifically about the most basic drink package, called "Fraîcheur" (238 € for two), which doesn’t seem to be described anywhere. The "Premium" package seems excessive (490 € for two for the week) for light drinkers.
As for WiFi, it’s 10 € per day per person. While I find that price acceptable for parking our car in Dunkirk, it feels overpriced here (especially since it was free on the Nordlys "Coastal Express" just 3 or 4 years ago).
So, I’d love to hear from experienced cruisers who’ve been on this ship!
Looking forward to seeing the excursion prices, which should be available soon! 😐
Thanks in advance!
Thanks in advance!
Hi there,
I’d love to hear from travelers who’ve done this cruise with Rivages du Monde or CroisiEurope.
Thanks!
Elettra69
Hi there,
I’m considering a cruise on this ship in the recently introduced Yacht Club category.
Have any forum members tried it?
What are your thoughts? Positive or negative? Which cabins should we go for—or avoid?
We’re already familiar with the Yacht Clubs on the Splendida, Fantasia, Preziosa, and Divina series.
We weren’t as keen on the one on the Seashore—we found it too big.
Thanks in advance for your feedback!
Best,
Claudine
We're considering a new cruise soon and would like to try the Renaissance.
The uniqueness of the promenade cabins appeals to us, but could anyone give us some insights on the following points:
- Is the glass door sufficiently tinted to prevent outsiders from seeing into the cabin?
- Is the soundproofing good enough to block out conversations on the promenade deck?
Thanks in advance to anyone who can help!
Hi there,
Do you have a hotel near the cruise port (or easy to reach by metro with luggage) to recommend? I’m planning to spend two days there before boarding.
Thanks in advance! Claudine
Do you have a hotel near the cruise port (or easy to reach by metro with luggage) to recommend? I’m planning to spend two days there before boarding.
Thanks in advance! Claudine
Hello,
My husband, our two teens, and I are going on a cruise on the COSTA Esmeralda at the beginning of July. We’re thinking of exploring the ports on our own. Do any of you have recent experiences or tips to share? Are there shuttles between the port and the city center? Are they free? Looking forward to hearing from you.
My husband, our two teens, and I are going on a cruise on the COSTA Esmeralda at the beginning of July. We’re thinking of exploring the ports on our own. Do any of you have recent experiences or tips to share? Are there shuttles between the port and the city center? Are they free? Looking forward to hearing from you.
Hi, can you eat in the evening at the Costa Smeralda’s cafeteria, or do you have to dine at the restaurant? Thanks for your reply.
Hi everyone,
As promised, here’s my review of the cruise I took from the 5th to the 19th on the MSC Virtuosa.
As you know, I had initially booked a cruise with Mein Schiff departing from Dubai (from Dubai to Cape Town). It was a 22-day cruise. Due to the issues in the Persian Gulf, my cruise was canceled by Mein Schiff.
So, we started looking for a Plan B because we really wanted to go. Especially my wife, who had just had a minor procedure and needed some rest. Since she had already taken time off, she was determined to travel. However, we were looking for an affordable Plan B since we weren’t sure when Mein Schiff or the airline would reimburse us.
While browsing online, I found a 15-day cruise departing from Pointe-à-Pitre (including flights, transfers, the cruise, and drinks) for a price of 1,200 € in a Fantastica balcony cabin. We thought, *Why not?*
I should mention that I’m not usually a big fan of MSC. My last experience with them was post-Covid (I took two cruises, one in 2021 and another in 2022), and it was honestly a disaster. We didn’t want to repeat that, but after talking to Catherine, who told me she was very happy with a short Christmas cruise, we decided to give it a try.
I have to say, I was left speechless. Honestly, the cruise was absolutely perfect. There’s nothing to complain about (or just a few minor details). In terms of service and food, I felt like I was on a premium cruise line. I’d even say MSC has nothing to envy from some of those companies. While premium lines like Holland, Celebrity, and Royal are cutting back on services, I think MSC has made huge improvements. Seriously, I wasn’t expecting this at all. You’ll see what I mean as we chat more.
I won’t do a full review like I usually do because there weren’t many stops: 1. We boarded in Pointe-à-Pitre 2. We stopped in Saint-Martin 3. Then it was a direct crossing to the Azores...
This cruise was really about relaxing, even if it’s not the kind of trip we usually take.
First off, I’m not a big fan of "flight and cruise" packages. I asked if we could leave two days early, but they said it wasn’t possible. We had to take the flight, then the bus, and board the ship directly.
It’s not really my thing, but given the price we paid and since we really wanted to relax, we thought, *Why not?*
Here’s the itinerary:
Boarding in Pointe-à-Pitre Saint-Martin Five days at sea The Azores Four days at sea Hamburg One day at sea Le Havre

But as I mentioned, it wasn’t about the itinerary. It was really about taking a break and unwinding. Honestly, I came back thrilled.
Departure and boarding details to come
As promised, here’s my review of the cruise I took from the 5th to the 19th on the MSC Virtuosa.
As you know, I had initially booked a cruise with Mein Schiff departing from Dubai (from Dubai to Cape Town). It was a 22-day cruise. Due to the issues in the Persian Gulf, my cruise was canceled by Mein Schiff.
So, we started looking for a Plan B because we really wanted to go. Especially my wife, who had just had a minor procedure and needed some rest. Since she had already taken time off, she was determined to travel. However, we were looking for an affordable Plan B since we weren’t sure when Mein Schiff or the airline would reimburse us.
While browsing online, I found a 15-day cruise departing from Pointe-à-Pitre (including flights, transfers, the cruise, and drinks) for a price of 1,200 € in a Fantastica balcony cabin. We thought, *Why not?*
I should mention that I’m not usually a big fan of MSC. My last experience with them was post-Covid (I took two cruises, one in 2021 and another in 2022), and it was honestly a disaster. We didn’t want to repeat that, but after talking to Catherine, who told me she was very happy with a short Christmas cruise, we decided to give it a try.
I have to say, I was left speechless. Honestly, the cruise was absolutely perfect. There’s nothing to complain about (or just a few minor details). In terms of service and food, I felt like I was on a premium cruise line. I’d even say MSC has nothing to envy from some of those companies. While premium lines like Holland, Celebrity, and Royal are cutting back on services, I think MSC has made huge improvements. Seriously, I wasn’t expecting this at all. You’ll see what I mean as we chat more.
I won’t do a full review like I usually do because there weren’t many stops: 1. We boarded in Pointe-à-Pitre 2. We stopped in Saint-Martin 3. Then it was a direct crossing to the Azores...
This cruise was really about relaxing, even if it’s not the kind of trip we usually take.
First off, I’m not a big fan of "flight and cruise" packages. I asked if we could leave two days early, but they said it wasn’t possible. We had to take the flight, then the bus, and board the ship directly.
It’s not really my thing, but given the price we paid and since we really wanted to relax, we thought, *Why not?*
Here’s the itinerary:
Boarding in Pointe-à-Pitre Saint-Martin Five days at sea The Azores Four days at sea Hamburg One day at sea Le Havre

But as I mentioned, it wasn’t about the itinerary. It was really about taking a break and unwinding. Honestly, I came back thrilled.
Departure and boarding details to come
Hi there
Is the water from the cabin sinks drinkable?
Is the water from the cabin sinks drinkable?