Costa croisières m'a vendu une croisière de 14 nuits en Inde, départ Malé avec un délai impossible pour obtenir le visa pour l'Inde.
J'ai quand même essayé et fait le nécessaire en suivant la procédure
Le CIBT m'a téléphoné pour m'avertir du délai trop court pour obtenir ce visa.
Après une trentaine d'échanges téléphoniques et mails, Costa me prévient 4 jours avant le départ que je ne pourrai pas embarquer sur le Neo Classica et que je n'aurai droit à aucun remboursement,
Cela ressemble à de l'ARNAQUE !
Ce problème est il arrivé à quelqu'un sur ce site ?
Que s'est il passé à l'embarquement ?
Costa vous a-t-il laissé tout seul gérer ce problème ? Ou vous à t'il aidé à trouver un hébergement sur place ?
J'ai réservé l'avion le même jour que la croisière. Non remboursable.
Du coup, je ne sais plus quoi faire !
Les prix indiqués incluent les coûts relatifs à l'émission du visa d'entrée en Inde dans la seule mesure où le client fait sa demande directement 45 jours avant la date de départ, en envoyant les documents nécessaires, à l'organisme suivant: CIBT / costacruises@cibtvisas.fr / 01 44 10 70 12.
Si le client s'adresse à un partenaire autre que CIBT visas express, il en assumera les coûts. Costa Crociere ne peut être tenu responsable de la non-émission du visa pour des raisons imputables au client.
Le passager devra renvoyer dans les délais indiqués les documents à CIBT visas express ou les déposer directement dans les bureaux de CIBT visas express situés au 37-39 rue Boissière, 75116 Paris. Il faut compter un délai de traitement d'environ 7 jours ouvrés pour les ressortissants de nationalité française.
Bonjour,
Merci de m'avoir répondu.
C'est bien ce que j'ai fait.
J'ai acheté la croisière le 9 novembre 2017 .
J'ai reçu la procédure le 10.
Envoi du dossier complet le jour même ( accusé d'envoi ).
Depart le 30 novembre de chez moi pour être le 2 Décembre à MALE.
Il faut 20 Jours OUVRES donc visa IMPOSSIBLE à avoir. Le CIBT m'a prévenu de cette impossibilité. Le meilleur délai aurait été le 2 ou 3 Décembre.
Cela a été confirmé à Costa
J'ai téléphoné plus de 20 fois à Costa.et envoyé autant de mails.
Réponses soit il faut attendre la réponse du CIBT, soit voir avec le backoffice, le bateau soit ils ne savaient pas.
2 jours avant mon départ, je reçois le message comme quoi je ne serai certainement pas acceptée sur le bateau, sans échange ou remboursement de la croisière.
Me voilà en route.
Que va t il se passer demain à l'embarquement ?
Bonjour Icetea73,
Je ne sais pas ou vous en êtes de la gestion de votre dossier, en tous cas, il me semble bien que vous ayiez été victime d’une belle anarque ou tout au moins de malhonnêteté de la part de Costa Croisière. Ils auraient pu vous conseiller de faire votre demande de visa vous même sur le site du gouvernement indien pour l’obtention d’un E-visa. La procédure est un peu fastidieuse mais ça fonctionne et vous avez la réponse en 72 h au plus. Et ça coûte 45 € par personne !!!! Seulement le prix du visa ! Bon courage.
Avoir toujours « Envie d’avoir Envie avec les yeux ouverts en éventail »
Merci d'avoir donné votre avis.
C'est vraiment le sentiment d'arnaque que j'ai sur le chemin du retour.
Avec 2 autres dames françaises dans le même cas que moi, nous avons été confinées sur le bateau , 12 jours de suite sans pouvoir descendre même sur le quai.
Vraiment dégoûtées, personne ne s'est inquiété pour nous. L'hôtesse française a fait profil bas.
Du coup, plus un centime dépensé sur le bateau. Nous n'avons fait que déprimer.
Cela m'a dégoûté personnellement de la croisière surtout qu'avant j'avais dans l'idée de faire le tour du monde.
Bonjour Christine,
Je compati totalement à votre déception et à votre place je serais très en colère.
Il y a plus ou moins 10 ans nous avons fait une croisière avec Costa et une escale à Cochin. Pour cette escale nous avions demandé un visa (environ 250 euros pour 2 et pénible à faire) c'était la condition pour pouvoir embarquer sur le bateau. Seulement le jour de l'embarquement à Singapour un grand nombre de passagers n'avaient pas de visa. Costa ne les a pas laissés sur le quai (trop de manque à gagner ) et leur a fait leur visa à bord pour 50 euros !!!
..............J'ai acheté la croisière le 9 novembre 2017 ...................Depart le 30 novembre de ............ Il faut 20 Jours OUVRES donc visa IMPOSSIBLE à avoir.
Le CIBT m'a prévenu de cette impossibilité. Le meilleur délai aurait été le 2 ou 3 Décembre.
Cela a été confirmé à Costa
.....................2 jours avant mon départ, je reçois le message comme quoi je ne serai certainement pas acceptée sur le bateau, sans échange ou remboursement de la croisière.
Me voilà en route.
Que va t il se passer demain à l'embarquement ?
Bonjour Christine,
Honnêtement , je voyais une autre conclusion a votre histoire.
Effectivement, votre commande tardive, .... et sans plus de renseignements préalable , " que cela ".... vous engage sur une procédure " forcée " contre des éléments que Costa ne maîtrise pas : - le visa indien " !
Déterminée, et en tout connaissance de causes : - vous partez, sans tenir compte de l' avertissement de Costa : ... risque de ne pas être embarquée !
Par ce récit a votre retour, vous avez la gentillesse de nous informer. Soyez en remerciée, l' expérience est intéressante.
Nous apprenons ainsi, que contrairement a ces avertissements :
- Costa vous a accepté a son bord, et ne vous a pas laissé sur le quai ... ( en vous présentant les doubles des courriels adressés quelques heures / jours, plus tôt )
La, je ne vois pas .... même une seconde, ou Costa est a critiquer.
J' ajouterais même qu' une procédure ... " sanitaire " a bord a votre encontre ...... aurait probablement embarrassé le staff du bateau ( votre cabine est alors vidée de vos bagages et documents propres, vous êtes " remise " aux autorités locales .... !! )
Par contre, les dispositions ( ... sans commentaire ) des autorités locales, sont lourdes, et dignes d' étonnements, de la population touristique des croisières a escales ponctuelles, et encadrées, .... et les instances qui en vivent, par les sources de profits qu' elles génèrent, sont, bien souvent, de véritables parasites.
Ce conglomérat de procédures est parfaitement détestable, et excessif. Votre expérience est a retenir. Nous partageons, je pense, votre avis. ..... bonne reprise ...
.... faire votre demande de visa vous même sur le site du gouvernement indien pour l’obtention d’un E-visa. La procédure est un peu fastidieuse mais ça fonctionne et vous avez la réponse en 72 h au plus. Et ça coûte 45 € par personne !!!!
Non pas vraiment une arnaque désolé, faut arrêter de mettre ce mot a toutes les sauces dès qu'il y a un problème!
Pour TOUS les voyagistes, croisiéristes inclus, c'est au client de s'assurer des obligations pour rentrer dans un pays !
Je pense que l'intéressée a déjà eu de la chance de ne pas se faire refouler au départ car Costa n'a fait qu'appliquer les obligations administratives indiennes !
Pour ce qui est du E-visa ATTENTION il n'est valable que pour les arrivées dans les aéroports internationaux et seulement dans 3 ports Cochin, Goa, Mangalore
Bon voyage et surtout voyagez zen!
Michel France (85)
Nous n’allons pas polémiquer sur les déboires de cette dame avec Costa Croisières du fait de son problème de visa indien. Vous êtes zen, je le suis aussi. A en juger par votre « profil » que j’ai consulté (curiosité féminine 😉), nous sommes de la même génération et avons bien « bourlingué » dans le monde. Je suis d’ailleurs actuellement cool en terrasse d’une petite guest house en bord de mer à Tangalle au Sri Lanka, après une virée en Inde du sud. Je n’ai aucun goût pour les croisières mais je respecte celui des autres. Je pense néanmoins que même si nul n’est sensé ignorer les lois et autres contraintes, il aurait été plus correct de la part de son agence de s’assurer qu’elle ait la possibilité d’obtenir son visa AVANT de lui vendre cette foutue croisière..... Sur ce, je vais profiter du soleil pendant encore 72 heures avant de rentrer au froid pour Noël. Bonne continuation. 😃
Avoir toujours « Envie d’avoir Envie avec les yeux ouverts en éventail »
Je suis (...) actuellement cool en terrasse d’une petite guest house en bord de mer à Tangalle au Sri Lanka
C'est celle-ci ?
Pour rester dans la thématique du message vous dites :
Je n’ai aucun goût pour les croisières mais je respecte celui des autres.
Le goût des uns s'arrête là où ne devrait pas commencer le dégoût des autres 🤪 et dès lors je ne vous souhaite pas l'accostage d'un gigantesque paquebot de croisière aux abords de votre idyllique lieu actuel de villégiature; un peu comme la mésaventure que j'ai pu connaître il y a quelques années à Cochin (Kerala, Inde)
Vue de la baie de Cochin depuis la presqu'île de Bolghatty. A l'avant plan les petits bateaux surchargés d'excursionnistes déversés du bateau de croisière dont on distingue/devine l'immense masse blanche à travers le feuillage.
"Nous ne sommes plus une communauté d'être humains qui se parlent mais un conglomérat de grappes de consommateurs en niches, séparés les uns des autres par des obsessions diverses et innombrables. Nous sommes de l'ère de la désintégration." Marc Moulin (1942-2008) in Humoeurs
Non, c’est une autre, simple et très agréable, avec plein de cocotiers et de l’ombre, juste au bord de l’océan.
Je partage votre opinion à propos des croisières et suis vraiment étonnée de leur succès .... Mais nous n’avons sans doute pas tous les mêmes valeurs .....
Avoir toujours « Envie d’avoir Envie avec les yeux ouverts en éventail »
Bonjour
Je vous trouve légèrement péjoratif envers les croisiéristes, il ne s'agit pas de valeurs, mais de plaisirs et chacun le prends comme il l'entends, en voyage organisé, en voyage solo ou en croisière 😉
Je vous trouve légèrement péjoratif envers les croisiéristes, il ne s'agit pas de valeurs, mais de plaisirs et chacun le prends comme il l'entends, ...
Exact chacun son choix mais il n'empêche que les critiques sont de + en + nombreuses et souvent c'est directement lié a la taille du navire et le fait que le service ne suit pas du tout la taille, et donc le plaisir commence a "faiblir"
De plus encore la taille ds navires, est devenue un REELLE pollution de certains sites ...demande a Venise pour rester proche
Juste l'avis d'un croisiériste qui a fait au "siècle dernier" des croisières agréables, entre autre au début années 70 une classique toujours dans le programmes Venise / Grece / Venise sur un navire de 125m avec +/- 200 passagers, maintenant je raréfie mes croisières en sélectionnant des navires dans la classe des +/- 2000/2500 passagers
Bon voyage et surtout voyagez zen!
Michel France (85)
la taille des navires, est devenue une RÉELLE pollution
Non peut être ! 😕
En Octobre, à Nagasaki
et à Venise ! (voir vidéo)
Les paquebots de croisière géants éloignés du cœur de Venise
On voyage tous sur le même planète mais on est pas tous du même monde
Et c'est pas peu dire que j'en ai fait des trajets en bateau notamment en Indonésie mais ils s'apparentaient davantage à des galères qu'à des croisières 😮
"Nous ne sommes plus une communauté d'être humains qui se parlent mais un conglomérat de grappes de consommateurs en niches, séparés les uns des autres par des obsessions diverses et innombrables. Nous sommes de l'ère de la désintégration." Marc Moulin (1942-2008) in Humoeurs
Ah non Raga ! quelle horreur de voir Venise avec ces mastodontes... quand on voyage il y a le porte-monnaie à prendre en considération bien obligé, mais aussi l'écologie et l'environnement et là... je pense qu'on ne voyage pas tous sur le même bateau !
Bijoliane
Le but suprême du voyageur est de ne plus savoir ce qu'il contemple ; chaque être, chaque chose est occasion de voyage et de contemplation. Lie-Tseu
J'envisage une croisière sur l'express côtier hurtigruten de Bergen Kirkeness Bergen en 11 jours mi Mars 2027.
Quelqu'un a t il déjà effectué ce voyage ?
Je pense que c'est une bonne découverte de la côte norvégienne avec possibilité de voir de magnifiques aurores boréales , mais ce voyage n'est il pas un peu "longuet"?
Il y a une trentaine d'escales mais la plupart ne durent que qques minutes , avec une seule escale journalière de plus de 2 heures qui permet d'avoir un petit aperçu de quelques villes mais ne permet pas d'excursion complète .
Le supplément pour une cabine extérieure avec hublot ( 800 € pour 2! ) est il nécessaire ?
C'est plus agréable qu'une cabine aveugle, mais passe t onsuffiamment de temps dans sa cabine pour en profiter ?
merci de me donner vos points de vue sur ce périple.
Cordialement.
We're leaving on August 25th for a Danube cruise from Vienna to Bucharest. The travel agency refuses to postpone this cruise despite navigation changes due to the exceptional drought, which include bus transfers that don’t interest us.
Have you had any experiences with this that you’d like to share?
Hi there!
I’m going on a cruise with MSC on the World Europa this coming October.
Stops: Genoa, Naples, Messina, Malta.
Has anyone visited Mount Etna and Pompeii?
Could you share some tips for each of these stops?
I’d like to explore on my own without booking the ship’s excursions.
Thanks for your advice!
We just returned from a cruise from 08/13/26 to 08/20/26 on the MSC ORCHESTRA with stops in Tarragona, Valencia, Livorno, Civitavecchia, Genoa, and back to Marseille.
The ship was fully booked. Deck chairs were already occupied by beach towels early in the morning, and there were only 1 or 2 people in the pools... However, on the day the Italians disembarked, there were very few towels on the deck chairs.
We found the Italians less talkative.
We had a balcony cabin on deck 9, starboard side. The cabin was spacious, but the sofa was facing the desk, making it a pain to watch TV (neck strain guaranteed). So, we changed the sofa’s orientation to face the TV (we put it back in place on disembarkation day).
There were 325 French speakers on board, and a lot of staff from Mauritius, which made communication easier.
No annoying announcements about bingo, etc.—a nice change from COSTA.
For dinner, we were at the first sitting at 7:45 PM, at a table for 6. On the first night, we were two "gray-haired" couples at the table. The second night, two young women joined us but asked to change tables after seeing us...
The show for our dinner time was at 10:15 PM and ended around 11:00 PM. We found that a bit late for us. The shows were varied and of good quality.
The restaurant menus offered plenty of choices, but at the buffet at lunchtime, there were a lot of dishes with quite a few carbs. Afternoon tea from 4:30 PM to 5:30 PM included some great pastries, among other things.
We had an issue with the air conditioning and bad odors in the cabin one afternoon. I reported the problem to the reception, and staff along with our cabin steward came to check the cabin. The issue was resolved that same afternoon.
Two days later, we were surprised to find a bag with items inside: 2 MSC mugs and 2 MSC thermos flasks that keep drinks hot or cold for 10 hours. It was a gift from customer service following the bad odors in our cabin. We weren’t expecting this at all and thanked MSC’s customer service.
For excursions, MSC always offers port-to-city-center transfers for 14 € per adult in Valencia and Tarragona, and 12 € per child. In Livorno, it was 10 € per adult and 7 € per child.
In Civitavecchia, there was a shuttle to the train station for 6 €.
On the MSC for Me app, there were "promotions" on certain excursions.
We really enjoyed this cruise, but we couldn’t revisit some stops (Tarragona and Valencia) on our own because it was too hot.
Great evening: Mum49
hi there
Here’s the cruise schedule for 2026.
It’s a great way to get ideas and maybe even meet up with other members.
2 essential rules:
1) never "quote" the calendar when replying—this’ll avoid any confusion
2) follow the format below
DD/MM - username / SHIP IN CAPS / number of days / cruise title / departure port
DON’T FORGET THE SPACES between the / /
REMINDER Despite my requests, few people follow the requested format. Cruises that stray too far from it won’t be listed anymore—sorry!PLEASE respect the templates!
COPY AND PASTE THE FORMAT BELOW AND REPLACE WITH YOUR DETAILS IF YOU’RE STRUGGLING
DD/MM - username / SHIP IN CAPS / number of days / cruise title / departure port
DON’T FORGET THE SPACES between the / /
It takes time to fix mistakes, so THANKS TO EVERYONE for your help!
YOUR TURN 😉
NUMBER OF CRUISES 2026:
JANUARY
FEBRUARY
MARCH
APRIL
MAY
JUNE
JULY
AUGUST
SEPTEMBER
OCTOBER
NOVEMBER
DECEMBER
Just back from our first cruise on the Renaissance, and I’d like to share a few thoughts about life on board. Our feelings are mixed—we wanted a change after several MSC cruises, but the value for money on this repositioning cruise left us torn.
After taking advantage of successive promotions, we finally secured a well-located balcony cabin for 2600 € (almost 50% off the brochure rate). Given the amenities and the ship’s age, this now feels like the absolute maximum we’d pay for that period.
Overall, we were happy with our vacation on board, but a few details—when added up—left us with a somewhat mixed impression.
The pros:
- Ship size
- Reasonable noise levels, except in the restaurants (aside from the covered pool area)
- Spacious balcony cabin (20 + 5 m²) with plenty of storage and a bathtub with jets
- Understated, tasteful decor
- French language spoken on board
- Friendly staff for the most part
- 100% French-speaking clientele
- Decent food with French dishes (even with an Indian chef)
- Tables for two available (though the ship was full, so no changes possible)
- Some high-quality shows, thanks to an excellent English-speaking troupe
- Interesting lectures (especially on history and cetaceans)
The cons:
- Unreliable air conditioning in common areas (you’d go from a freezing lounge to a hot one, as if the system only worked in certain spaces at certain times)
- Aging ship with a few glitches (noises, AC, toilet flushes, lights) reported at reception (luckily, our only issue was the bathroom door not closing...)
- Industrial, thawed-out bread and pastries (a letdown for a ship with a French image)
- Limited fruit selection (often just apples and watermelon/melon) and not much variety in vegetables
- Worn, sometimes stained restaurant towels
We’re not ruling out another cruise on the Renaissance—their itineraries are unique—but only at a very competitive price.
Hi everyone ...
We’re planning to do the 83-day Cunard cruise ...
departing from Southampton on January 10, 2027 aboard the Queen Anne ...
has anyone done it ... or have any info ... or tips ...
for example ... deck and cabin choices ... drink packages ... excursions ... etc.
... anything good to know about this ship???
Thanks everyone ...
Hi everyone! I’m used to sailing on a sailboat with two or three people—it’s amazing. But I’d love to try the experience of a cruise. Just to clarify, I’ll be going alone. My first question: are there other solo travelers on these cruises, or is it mostly couples and families?
For a first cruise, I’d prefer a short one (maximum 8 days). Do those exist? And on the smallest boat possible. I live in Marseille, so a departure from Marseille would work, but I’m open to other ports too. If you have a cruise line to recommend and a destination you’ve enjoyed, or if you’ve had a great experience on a more intimate-sized ship, I’d love to hear about it!
I discovered solo cruises last year, and it was a wonderful experience. Since then, I’ve decided to do one every year, usually between October and March, departing from Marseille or Le Havre.
I travel alone, but I enjoy sharing certain moments with other travelers: having meals together, attending shows, enjoying the evening entertainment, grabbing a drink, or going on a few excursions. Of course, everyone keeps their freedom—the goal is simply to have a good time in a friendly atmosphere.
For the end of this year, I don’t have a cruise planned yet. However, I’m already booked on the MSC Magnifica from October 29 to November 3, 2027, departing from Marseille with an itinerary to Spain and Italy.
If you often travel solo or if you’re on this cruise, I’d love to chat with you before departure. Looking forward to meeting you! 🚢😊
Hi there,
Here’s the 2027 cruise schedule.
It’s a great way to get ideas and maybe even meet up with other members!
2 essential rules:
1) Never "quote" the schedule when replying—this avoids any confusion.
2) Follow this format:
DD/MM - username / SHIP IN CAPS / number of days / cruise title / departure port
DON’T FORGET THE SPACES between the / /
REMINDER Despite my requests, few people follow the requested format. Cruises that stray too far from it won’t be listed anymore—sorry about that. IMPORTANT Please respect the templates!
PLEASE COPY AND PASTE THE FORMAT BELOW AND REPLACE WITH YOUR DETAILS IF YOU’RE HAVING TROUBLE
DD/MM - username / SHIP IN CAPS / number of days / cruise title / departure port
DON’T FORGET THE SPACES between the / /
It takes time to fix mistakes, so THANKS TO EVERYONE for your help!
YOUR TURN 😉
NUMBER OF 2027 CRUISES: 1
JANUARY
14/01 - poupou10 / AZAMARA JOURNEY / 74 days / South America Tour / Miami
FEBRUARY
MARCH
APRIL
MAY
JUNE
JULY
AUGUST
SEPTEMBER
OCTOBER
NOVEMBER
DECEMBER
Hello!
After a lot of hesitation between different cruise lines (Explora, Oceania, YC, HAL, NCL) and several destinations like Norway, Ireland, and Iceland,
I finally chose NCL’s Star for Iceland.
I had already looked at this itinerary when I went to Scotland in April with CFC, but it was really expensive.
You should know that CFC often offers last-minute deals 45 days before departure (the point when you can no longer cancel or modify).
So, I got a great opportunity and grabbed it.
Departure is on August 23rd.
If there’s one trip I’ve always wanted to take, it’s a long boat journey far from my daily routine—something like crossing the Atlantic. I first thought about traveling on a cargo ship or similar, as some of these boats used to accept individual passengers, but I’ve read that this has become very rare since COVID. Plus, the options that might work for me are way out of my budget, like Neoline, for example.
A cruise seems like the best solution for me, especially since what I really love is the idea of a long stay on a ship—making stops in different places, exploring them, the change of scenery, and a real break from the daily grind. I’ve never been on a cruise before, so I was thinking of doing a 21-day cruise between a port in mainland France (Marseille) and Pointe-à-Pitre. The departure port doesn’t really matter—Marseille, Le Havre, or even a nearby European city would work.
Since I want to travel solo, I’m really keen on cruises designed for solo travelers. MSC has one from Marseille to Pointe-à-Pitre, lasting 21 days, departing next November (so in a few months). The price is within my budget, just over 1800 €.
I see that other cruises with similar routes and durations are planned for next year, November 2027, but the prices are totally different—around 3500 €, which is clearly out of my budget.
So, my question is: do you think I should wait for a possible price drop for the 2027 cruises (if I understand correctly, prices are adjusted based on how full the ship is and how close the departure date is) or should I book the one in November 2026? I could easily take three weeks off this fall. Also, is it too late to book for November 2026? I’ve read that visas might be required for some stops.
For the rest—accommodation in Guadeloupe and the flight ticket back to France—it’s not a problem; I can sort that out pretty easily.
Hi everyone,
I’m staying in a suite on the Pacifica in October and I can’t find any details about the suite benefits beyond the elite restaurant, the butler, and the espresso machine.
What about breakfast and meals served free in the cabin, and the spa?
Costa’s been cutting back on perks for Gold members, and it seems like suites are next.
Thanks for your replies!
Hello,
We’re back from this cruise.
Boarding in Dunkirk: The doors opened around 12 PM. Since we were a bit early, I asked if my husband, who uses a walker, could wait inside instead of outside. I left him with the two suitcases and our two backpacks in the small hall while I parked the car in the reserved CFC parking lot for 10 € per day.
The shuttle that was supposed to take people from the parking lot to the model pavilion was supposed to arrive in 5 minutes, but after 15 minutes, nothing. After waiting 15 minutes, I saw a man walking and asked if I could follow him. In 15 minutes, we arrived, and still no sign of the shuttle—it must have passed us. Arrived at the model pavilion.
My husband had already checked in the suitcases with the help of a CFC staff member. The remaining formalities were completed quickly. We were on board by 12:15 PM. Headed to the buffet on deck 11 and waited in a lounge to access our cabin.
At 2 PM, we discovered our balcony cabin on deck 9 at the rear: spacious with a large balcony compared to MSC/COSTA.
Since we were at the rear, cabin 9202, there was always an issue with elevator number 4: "priority."
Elevator number 2 stops at deck 10... and elevator number 3 was often out of order, leaving only number 1 for those with mobility issues to reach the buffet, especially for people who struggle with stairs. Note: only one child on board and lots of "gray hair."
DAY 2: At sea. Lots of activities offered.
Day 3: GOTHENBURG (Sweden). Sunny, 19°C at 11 AM.
Excursion booked with CFC: Gothenburg and Haga for all.
Interesting visit with a great guide. The HAGA district, in our opinion, is full of cobblestones and nothing special, not suitable for people using a cane or wheelchair. Elevator number 3 was out of order again.
Day 4: Copenhagen. 15°C in the morning, showers in the afternoon.
We didn’t book an excursion since we’d already stopped here with CFC in 2025, and based on advice from this forum, we took the hop-on/hop-off bus right in front of the ship. I still went to see the Little Mermaid again.
No TV, but the elevator was fixed.
DAY 5: At sea. Still no TV.
DAY 6: GDANSK (Poland). 15°C, rain all day.
There’s a shuttle to get to the city center.
We took the excursion: Panorama of Gdansk.
The guide left us at the entrance of the city center for 45 minutes, telling us what to visit. Meet-up for the rest of the tour at 3 PM. The bus left at 3:15 PM to cover 10 km to see St. Mary’s Cathedral. We arrived at 4:16 PM... The guide said there are often traffic jams in that direction. We had 10 minutes on site before heading to see the lighthouse and the Westerplatte monument, where we also had 10 minutes.
Many of us wondered why we didn’t do the tour in the opposite direction since they knew there would be traffic...
I went to reception to complain about the organization. The staff member read me the program: we were supposed to start with the lighthouse, then go to the cathedral and stay for 30 minutes before heading to the center of Gdansk for a short guided walk with some free time to buy souvenirs, etc.
The guide did the complete opposite of what was planned and didn’t even give us a guided tour—just dropped us off in the city...
DAY 7: Bornholm Island (Denmark). 14°C, a few sunny spells.
We saw in the excursions that there was a walking tour of RØNNE. So, like many others, we explored on our own. There was a small orchestra welcoming us at the port and two people with city maps. We took the shuttle to leave the port—it ran every 15 minutes. The tourist office was next to the "shuttle bus." A pleasant visit at our own pace.
DAY 8: KIEL (Germany). 18–23°C, nice weather.
We took the "Kiel for all" excursion. Great guide and interesting visits.
The port is in the city, and in 10 minutes, we were in the city center by following a blue line on the ground from the port. Elevator 3 was stuck again... and the TV was back.
DAY 9: At sea. Elevator 3 works.
DAY 10: At sea. Elevator 3 is out of order again...
DAY 11: Disembarkation in Dunkirk.
Cabins had to be vacated by 7:30 AM. Buffet open until 9 AM.
Elevator number 1 was "reserved," leaving only number 2, which doesn’t go up to deck 11... a problem for people with mobility issues who had to cross the entire deck 11 and try to use one of the four working elevators at the front, which were crowded.
My opinion: Interesting stops.
The onboard staff were always welcoming, smiling, and mostly French-speaking.
Evening shows were better than in March/April 2025—better singers, dancers, and presenters, and the costumes were improved.
I liked the "magician" shows less.
There were three onboard lectures by a very cultured person, but they went off-topic and were too historical for my taste. I didn’t attend the other two; my husband went to the second but not the third.
For this cruise, there was a bridge theme, but we’re not players or interested.
We didn’t take a drink package on board—water, coffee, tea, and herbal teas were available.
We had a water leak in our cabin the night before disembarkation. We reported it, and after the technical staff came (with a translator who didn’t speak English), we were asked to leave the cabin for a while for repairs. We went to a lounge, and after 1.5 hours, I checked in at reception. The repair took longer than expected... we had to change cabins... not ideal the night before disembarkation. No balcony cabins were available, so we got an ocean-view cabin, 6075, with a bathtub (impossible for both of us to use). We packed our suitcases, took a shower in our cabin, and moved to the new one. Noise from chairs until 12:30 AM because the cabin was under a lounge, and constant ventilation noise in the hallway... sleep was hard to come by.
Disembarkation: Well organized. We were helped with transporting the two suitcases and bags to the waiting room while I took the shuttle to get the car.
Guylène
We’re taking an MSC cruise in May, and after the Cinque Terre, we’ll be stopping in Naples. We’d like to know if it’s possible to walk out of the port quickly and reach a nice area of Naples on foot (we’re two older people). While we’re at it, I’ll ask the same question for Palermo, since we’ll be there the next day. Thanks for your replies.
hi,
I’m leaving Hamburg for Iceland at the end of July. The boat arrives in Reykjavik on Tuesday, August 4th at 8 AM, and I’d like to book a day trip like the Golden Circle or Secret Lagoon… The sites like GetYourGuide and others list departures at 8 AM. If you’ve used these sites with the MSC Preziosa, could you let me know how to go about it?
Thanks! 😉
allyMB007
Hello everyone,
It’s with immense sadness that I learned this morning of the passing of our friend Nathalie (nadu). Many of us knew her through this forum, which she loved so much. She enjoyed reading your travel stories, joining discussions, sharing her cruise reviews, and offering valuable advice—always with kindness, gentleness, and discretion.
For me, Nathalie was so much more than just a cruise enthusiast. She was a friend, a deeply kind person who was always there to listen, despite the many health challenges she faced with tremendous courage. We corresponded regularly, and sometimes we had the chance to visit each other’s homes or attend the cruise show together with our respective husbands.
We shared a common dream: when we both retired, we had planned to finally go on a cruise together. Life had other plans, and that trip will forever remain a journey we never had the chance to take. That thought weighs heavily on my heart today.
I’ll remember her as a gentle, generous woman who was always ready to help others. Her presence on this forum will leave a huge void, just as her friendship has in my life.
I send my sincerest thoughts to her husband, her family, and all those who had the chance to know her.
Fair winds, Nathalie. I like to think you’re now sailing on an infinitely calm sea, under an eternally blue sky. You’ll remain in our thoughts and hearts every time we talk about cruises or set off on a new journey.
Rest in peace, Nathalie.
For those who’d like to send a message of comfort and sympathy to her husband, you can send me a PM, and I’ll pass it along.
THANK YOU
Hello everyone,
So happy to be back on this Forum!
We’re heading off on another cruise—our 7th—after a 5-year break...
We’ll be leaving from Venice on April 26th with stops in Kotor, Mykonos, Santorini, and Ancona.
Could you help me plan the stops by sharing tips, tricks, and advice?
For those who already know me, you know we prefer not to take the cruise line’s excursions but instead organize everything ourselves.
Thanks in advance to everyone, and looking forward to chatting with you all!
hi there, a group of friends and I are going on a cruise at the end of June with CFC in Norway. I’d love to get some info on the different stops we’ll be making. Most of them are one-day stops (from around 10 AM to 8 PM on average). Here are the stops: Andalsnes, Trondheim, Honningsvåg, Alta, Hellesylt, Sandane, Austefjorden.
Thanks in advance to anyone who can share what there is to see or do in these places.
When I get back, I’ll post what we did—it might help others who come after us.
Also, does anyone know if the boat sticks to the arrival time in Dunkirk for catching tickets to head back south? We’ll plan a buffer just in case.
Hi there, The day before boarding the Costa Favolosa for the Norwegian Fjords cruise departing from Hamburg, I'd like to book a hotel. Which one would be the most convenient location-wise relative to the port?
Thanks in advance for your reply.
Hello,
We’ll be sailing on the Renaissance with CFC to southern Norway from July 4 to 11, 2026, departing from Dunkirk (the cruise was booked through "Planète Croisière").
When entering some personal details or pre-selecting options on the CFC website, I’m wondering about the "optional" categories for drinks and WiFi.
I’m actually a bit surprised by these extra charges, as we weren’t used to them on other cruises (Australis in Patagonia; Hurtigruten’s Coastal Express in Norway and Alaska; Rivages du Monde in the Arctic or on the Douro River; a Nile river cruise in Egypt), where we sometimes had access to basic drinks at meals and free WiFi when near land.
Anyway, for those who’ve already taken a CFC cruise on the Renaissance, could you share some advice? Specifically about the most basic drink package, called "Fraîcheur" (238 € for two), which doesn’t seem to be described anywhere. The "Premium" package seems excessive (490 € for two for the week) for light drinkers.
As for WiFi, it’s 10 € per day per person. While I find that price acceptable for parking our car in Dunkirk, it feels overpriced here (especially since it was free on the Nordlys "Coastal Express" just 3 or 4 years ago).
So, I’d love to hear from experienced cruisers who’ve been on this ship!
Looking forward to seeing the excursion prices, which should be available soon! 😐