Discussion · VoyageForum

Translated into English.

Original post

Squirel

5 posts

2024-12-17

Hi, I just booked a trip to Vietnam on OPODO. The reservation is confirmed, but I can't figure out if they send an e-ticket and when? The site is pretty unclear, and it's hard to get information. I couldn't find any answers on the forums about e-ticket issuance. The airline used is Turkish Airlines, but it's the travel agency (so OPODO) that issues the tickets and sends them to the customer. If anyone has any info or has had a recent booking with OPODO, thanks in advance. Have a good evening

Tatra Globetrotter ·2024-12-18

Hi there,

An "electronic ticket" has no physical form, so it isn’t "sent" by anyone. Some airlines do send a sort of summary, like Turkish Airlines does when you book on their site, but the only thing that really matters is the PNR—the reservation—a set of letters and numbers, or the ticket number, a 13-digit number starting with 235. For convenience, people sometimes call the itinerary summary a "ticket," but it’s not an official document. You don’t need to print it; it’s more like a memo with links to access your booking online.

Michel

Montagnard74 Globetrotter ·2024-12-18

Hello, Unless I’m being disrespectful to our great Michel, there *is* an e-ticket that the airline must issue you, but they have plenty of time to do so—especially since you’re going through a third-party provider. This ticket and its number aren’t needed to board the plane, but they’re essential if there’s a dispute. If you want to check whether your transaction went through, you can find it on the airline’s website using your name and the booking reference—a 6-character alphanumeric code. Also, check your spam folder—your emails might be getting blocked.

Here’s an example of an e-ticket I received:

Quick tip: compare flights on aggregators, but book your tickets directly on the airline’s website. Often, the price difference is minimal, and it’s not worth going through third-party providers—you won’t have any support if issues arise.

"Le véritable voyage de découverte ne consiste pas à chercher de nouveaux paysages, mais à avoir de nouveaux yeux." Marcel Proust

SQ Squirel ·2024-12-18

hi Tatra, Thanks for your quick reply—it reassures me about the steps (it’s been ages since I last flew…). If I understand correctly, the booking number or ticket number is enough (for online check-in too, I assume), and I don’t need to show an "e-ticket" with a barcode like we do for trains, for example. Have a great day! Serge

SQ Squirel ·2024-12-18

Hi Montagnard74, Thanks for your quick reply that adds to Tatra’s answer. Could you confirm that I don’t actually need the "e-ticket" itself to board the plane? I’ll head over to the Turkish Airlines site once OPODO gives me the ticket reference to double-check my booking is properly recorded. I probably shouldn’t have gone through a third party instead of booking directly with the airline. Hope there won’t be any issues down the line. Have a great day, Serge

Montagnard74 Globetrotter ·2024-12-18

When you placed your order, Opodo should have given you this 6-digit alphanumeric reservation code (like 6PHKYZ). With this code, you should be able to retrieve your ticket on Turkish Airlines.

"Le véritable voyage de découverte ne consiste pas à chercher de nouveaux paysages, mais à avoir de nouveaux yeux." Marcel Proust

Luan Veteran ·2024-12-18

Hi there,

I totally agree with you—e-tickets do exist. As for Opodo, it’s definitely better to book directly on the airline’s site, especially if there’s a dispute. I’ve booked through them before and did receive e-tickets, but that was a while ago.

SQ Squirel ·2024-12-18

I have a 6-character code given by OPODO that seems to be the PNR specific to Turkish A., except this code isn't recognized on Turkish A.'s direct site because... I didn't book directly with Turkish A. So I called OPODO (not sure where their hotline is based...) and a rep sent me an email with a sort of ticket summarizing all the trips—2 on the way out and 2 on the way back—along with the e-ticket number. It's 13 digits starting with 235, so Turkish A. I quickly went back to Turkish A.'s site and was able to find the details of my bookings, so it *is* registered with the airline. Thanks to you all!

Tatra Globetrotter ·2024-12-18

Hi there,

What you’re showing is a receipt, an "receipt", a printable version of the itinerary. The document itself has no value, and there’s no need to print it—it’s just a reminder. The e-ticket is, as the name suggests, electronic, dematerialized, virtual. Of course, you can print out the references or jot down the PNR on your hand for check-in—just as effective. Have a good evening,

Michel

Montagnard74 Globetrotter ·2024-12-18

If you found the flight, then all is well! For boarding on the day, you don’t need to print a ticket—your passports are enough. Just keep your ticket handy in your email (on your phone, for example) just in case. Have a great trip!!

"Le véritable voyage de découverte ne consiste pas à chercher de nouveaux paysages, mais à avoir de nouveaux yeux." Marcel Proust

SQ Squirel ·2024-12-19

Thanks to all of you for the feedback, and hello to the "upper town" where I lived when I was young... Have a great day, Serge

Start a new discussion Printable version Report this post Follow this discussion

Opodo e-ticket

You might also like

Opodo e-ticket

Related discussions

You might also like