Thanks! !
Croisière "Costa Victoria" Venise-Malé, octobre 2019 et escale à Aqaba
by Xavier434
This discussion is in French, the community’s main language.
bonsoir Expemf tout d'abord un grand merci pour cette information qui vaut son pesant d'or-
Je vais suivre votre itinéraire celui de rester chez soi, car moi aussi 3 semaines confinées ne m'attirent absolument pas-
Ce que je trouve INCROYABLE, j'ai passé ma journée entre CROISIERENET qui dit n'avoir aucune nouvelle information
PIRE J appel COSTA au 0173.... sur Paris alors là le bouquet "rien n'est changé Madame pas même VENISE" sur un ton ostentatoire, donc la croisière est maintenue dans le respect des passagers et du personnel- j appellerai cette dame la voix de son Maître- une pauvre gourde (suis très en colère)
Ensuite sur un autre forum TOURMAG.COM même attitude "aucune nouvelle" ça se dit "pro"
et pour clore le tout ma C° D'aviation ALITALIA devant me transporter jusqu'à MALE ne répond pas à ma demande-
Alors je vais de ce pas envoyer des demain 2 LAR a COSTA pour leur silence et à mon Agence de voyage pour son ignorance en tout-
Encore MERCI et dernier mot pouvez vous me donner le mail ou vous avez écrit car je n'ai reçu aucune réponse du mien - Bon Séjour à la ROCHELLE très belle ville et peut être auront nous l'occasion de nous retrouver sur des eaux plus tranquilles-
Encore MERCI et dernier mot pouvez vous me donner le mail ou vous avez écrit car je n'ai reçu aucune réponse du mien - Bon Séjour à la ROCHELLE très belle ville et peut être auront nous l'occasion de nous retrouver sur des eaux plus tranquilles-
poupadijulie
re bonsoir
je viens de trouver dans mes mel indésirables le courrier de COSTA - et je viens d'annuler
je viens de trouver dans mes mel indésirables le courrier de COSTA - et je viens d'annuler
poupadijulie
Nous aussi choisissons de reporter notre croisière à une date ultérieure, j'ai eu la chance de pouvoir annuler sans frais les hôtels sur Malé et sur Venise (merci Booking.com) et les billets de train Venise Paris (Merci Thello). Pour les billets d'avion Etihad Airways nous remboursent plus de la moitie du billet et nous espérons que Costa nous remboursera la différence. Je pense aux couples déjà embarqués qui subissent le nouvel itinéraire sans avoir de choix. J'espère que nous aurons des nouvelles par le biais de ce forum je leur souhaite malgré tout une belle croisière, car elles vont voir de belles choses. A tout mes autre compagnons de voyage j'espère à bientôt sur un autre océan, mer ou forum. Cordialement.
Bonjour à tous,
Pour notre part nous avons choisi de partir quand même sauf... reste 3 jours avant le départ.
Pas évident pour nous de reposer plus de 3 semaines de congés et très fatigués, nous avons besoin de vacances et d'air (victime de Thomas Cook à l'automne avec annulation de nos vacances). Vous devez tous penser... ouf on ne part pas avec eux !
Peut-être à une prochaine sur d'autres mers et dans une période moins critique. Bonne continuation à tous.
bonjour
oui j'ai fait le choix de ne pas partir si c'st bien cela la question, maintenant je n'avais pas annule le voyage pour espérer un remboursement éventuel étant donne que rien ne m'aurait été remboursé en cas d'annulation. maintenant la question ne se pose plus puisqu'ils ont pris la décision de rembourser suite aux changement de programme. cela dit je conseillerais aux indécis d'annuler etant donne le climat actuel. c'est le genre de croisiere sans escale qui s'annonce doublé d'une mise en quatorzaine au retour...
bon voyage néanmoins a ceux qui feront le choix de poursuivre et que tout se passe pour le mieux
amicalement.
Eric
Pour ceux qui ne savent pas ou envoyer les mails d'annulation, voici le mail: agence@fr.costa.it
joignez y toutes vos factures afférentes aux différents transports et hébergements prévus avant ou après le séjour ainsi qu'un RIB pour vous faire rembourser. puisque Costa annule le voyage ils remboursent les frais connexes engages.
bonjour ERIC
Costa nous as écrit individuellement en nous donnant le choix mais comme vous je pense que les escales vont êtres annulées au fur et à mesure j ai tout de suite annulé sans hésitation car ça sent pas bon autour de la planète et comme vous dites tout nous seras remboursés-
à une prochaine croisière- mais j aurais appris une chose " c'est que la carte VISA 1er n'est valable que si vraiment vous êtes presque mourant" donc la prochaine fois je compléterai avec une assurance extérieure car là j ai failli tout perdre.
Costa nous as écrit individuellement en nous donnant le choix mais comme vous je pense que les escales vont êtres annulées au fur et à mesure j ai tout de suite annulé sans hésitation car ça sent pas bon autour de la planète et comme vous dites tout nous seras remboursés-
à une prochaine croisière- mais j aurais appris une chose " c'est que la carte VISA 1er n'est valable que si vraiment vous êtes presque mourant" donc la prochaine fois je compléterai avec une assurance extérieure car là j ai failli tout perdre.
poupadijulie
Bonjour merci pour les infos par contre ils ne disent pas pas si c est toujours arrivé Venise? Car nous nous sommes sensé partir le 31 de venise sur le Victoria mais Venise est je crois une région touché par le covid19 alors si on ne débarque pas on embarque pas non plus
bonjour a tous
j'ai reçu un mail de la part de costa me signifiant qu'ils ne prenaient pas en charge les vols aller et retour... contrairement a ce que m'avait annonce leur interlocutrice qui m'avais initialement annonce que la croisière était modifiée, etc, etc...
Je pense qu'il va en être de même pour tout le monde qui a souhaité annuler le voyage. je pense que pour obtenir gain de cause il faudrait monter un collectif et s'appuyer sur 60 millions de consommateurs ou la DGCCRF pour leur mettre la pression, qu'en pensez vous ?
Voici les mails echanges avec costa - plus de reponses a ce jour... une bonne publicite leur ferait du bien...
Monsieur,
Nous accusons bonne réception de votre courriel et vous en remercions. Étant donné que vous n'accepter pas le report de croisière Costa s'engage à vous rembourser votre croisière. Les frais des vols, hôtels ou autres ne seront pas pris en charge. Je reste à votre disposition pour toute autre demande. Cordialement
Nous accusons bonne réception de votre courriel et vous en remercions. Étant donné que vous n'accepter pas le report de croisière Costa s'engage à vous rembourser votre croisière. Les frais des vols, hôtels ou autres ne seront pas pris en charge. Je reste à votre disposition pour toute autre demande. Cordialement
Bonjour,
Lorsque nous avons reçu le mail de Costa lundi 2 dans l'après-midi avec ses 3 propositions (modification itinéraire, report , annulation) j'ai voulu dans un premier temps reporter mais il s'est avéré qu'il fallait choisir immédiatement ... choix impossible dans une telle urgence... nous avons donc demandé à notre agence de négocier l'annulation/remboursement auprès de Costal pour la croisière et de Oman Air pour les vols. Le lendemain la conseillère de mon agence m'a indiquée que Costa prenait à sa charge tous les remboursements ...
Hier appel de mon agence pour m'indiquer les modalités de remboursement : Costa rembourse la croisière mais c'est c'est mon agence qui prend en charge (geste commercial) le remboursement du vol car il semble qu'il y a eu incompréhension lors des échanges entre l'agence de voyage et Costa croisières....
Quant'à l'annulation des billets de train pris à l'aller pour rejoindre Paris et pour le retour, j'en suis de ma poche pour les frais d'annulation...
Cette mésaventure me conforte dans mon choix assumé depuis 10 ans de toujours effectuer mes réservations de voyage dans une agence de voyage physique de proximité. En effet, jusqu'il y a 10 ans je faisais mes réservations par internet sur les sites spécialisés mais lors d'une croisière sur MSC, nous avions eu un problème de paire de lunette cassée accidentellement par un membre du personnel... Malgré tous les documents remplis à bord , quelle galère pour se faire rembourser une fois revenu à la maison.... Donc depuis, je cherche et je choisis sur internet mais j'achète dans mon agence de voyage locale (on trouve exactement la même chose et au même prix.... les pseudo exclusivités annoncées par les uns ou les autres, c'est du pipeau...).
S'agissant des démarches pour obtenir réparation je vous suggère d'aller sur le site Signal Conso mis en ligne par la DGCCRF sur lequel on peut signaler le problème rencontré voire charger le formulaire de saisie....
Vous souhaite bonne chance dans vos démarches et veut bien apporter mon témoignage, si nécessaire, si vous solliciter une association de consommateurs.
Ai une pensée pour tous ceux qui sont partis quand même d'autant que les dernières nouvelles d'Italie ne sont pas très rassurantes....
merci Expemf pour votre commentaire très explicite oui vous avez raison lorsque vous dites que par une agence de proxi c est plus sur, ceci étant pour moi la croisiere m'a couté pour 2- 950 euros avec hublot alors que COSTA était a 950 E par personne- donc je n'ai pas hésité- - billet d'avion 950 e pour 2 Marseille/MALE - ceci étant l'agence a pris le billet d'avion avec la croisière dans tout les cas le billet d'avion doit être remboursé car sa destination finale était MALE et le bateau n'est pas allé a MALE donc pour moi ca sera une bagarre qui durera 1 an mais je peux vous dire que j'aurai les arguments- pour défendre mon droit- et le lundi voir le mardi matin il m'était impossible de trouver dans la panique un avion pour DUBAI avec les risques que cela pouvaient entraîner (qui sait si le Costa était bien amarré à DUBAI) et qui aurait payé ce billet COSTA ? L'agence?? trop d'incertitudes- En tout ça je pense que nous avons bien fait d'annuler non pas pour le coronavirus mais pour les escales intéressantes qui dés le départ s’annonçaient mal - gardons le contact car nous aurons peut être besoin d'un collectif et des médias -
poupadijulie
bonjour a tous
COSTA refuse de rembourser les billets d'Avion pourtant achetés en même temps que la croisière donc je demande à tout les voyageurs ayant annulés cette croisière de nous réunir en "défense du consommateur" car c'est un PUR VOL COSTA nous a mis en défaut 4 jours avant le départ- dans son 1er courrier COSTA prenait tout en charge et dans son 2ieme courrier tout est remis en question- je pense qu'une bonne association de défense de consommateurs serait une bonne initiative et de grâce faisons à COSTA la plus belle PUB sur tout les médias-
COSTA refuse de rembourser les billets d'Avion pourtant achetés en même temps que la croisière donc je demande à tout les voyageurs ayant annulés cette croisière de nous réunir en "défense du consommateur" car c'est un PUR VOL COSTA nous a mis en défaut 4 jours avant le départ- dans son 1er courrier COSTA prenait tout en charge et dans son 2ieme courrier tout est remis en question- je pense qu'une bonne association de défense de consommateurs serait une bonne initiative et de grâce faisons à COSTA la plus belle PUB sur tout les médias-
poupadijulie
Bonsoir
Vos messages ne sont pas très clairs.
Les vols ont été pris par votre agence mais a-t-elle acheté des "vols Costa" ? Dans ce cas vous devriez avoir votre vol (et le transfert aéroport-port) indiqué dans votre réservation sur myCosta.
Si ce n'est pas le cas, rien n'oblige Costa à vous rembourser les vols.
Cordialement
Bonjour,
Nous vous suivons par Webcam, pour le moment tout à l'air cool pour vous , profitez en bien. Pour nous pas de regret, nous avons choisi le report à l'année prochaine, car les sites Petra et Jerusalem sont fermés. Bonne continuation. Par contre je me demande ou vont ils vous débarquer??
Bonjour,
Pour notre cas, nous avons choisi le report de la croisière avec STAR CROISIERES. Les vols réservés en direct avec ETIIHAD AIRWAYS remboursé a 60 % par ETIHAD AIRWAYS (déjà sur mon compte). Pour la SNCF j'ai 30€ de frais d'annulation sinon billets remboursés (déjà sur mon compte). Star croisières a envoyé tout les justificatifs à Costa pour le remboursement des différences. Pour le trajet Venise-Paris THELLO nous rembourse intégralement les billets, j'ai le mail qui me dit que l'argent est versé mais pas encore sur mon compte. Nous sommes dans l'attente du montant de remboursement pour re-réserver une autre croisière retour avant le mois d'octobre 2021. Il est vrai que j'ai passé la journée du 03 ou du 04 à tout annuler et gérer.... Avez-vous simplement annulé ou reporté?? car apparemment cela change tout. Cordialement.
bonsoir a Tous
Cette information pour vous signaler que COSTA m'a remboursé intégralement ma croisière et mon vol- donc je pense, que tous seront remboursés- le paiement venez de Cruise.... avez vous des nouvelles de nos courageux croisiéristes?
Cette information pour vous signaler que COSTA m'a remboursé intégralement ma croisière et mon vol- donc je pense, que tous seront remboursés- le paiement venez de Cruise.... avez vous des nouvelles de nos courageux croisiéristes?
poupadijulie
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Hi,
We’ll be visiting Barcelona for the first time on our upcoming cruise.
I was wondering if it’s better to book a taxi in advance to get from the train station to the cruise terminal, since there’ll be four of us. Are there enough taxis around that we won’t have to wait too long?
For the return trip, same question—are there enough taxis, since we have a flight to catch? Though I doubt we’ll know in advance which terminal we’ll dock at.
I came across this site below—has anyone heard of it?
https://taxibarcelona.taxi/fr/
Thanks! !
Thanks! !
Hi there,
Here’s the 2027 cruise schedule.
It’s a great way to get ideas and maybe even meet up with other members!
2 essential rules:
1) Never "quote" the schedule when replying—this avoids any confusion. 2) Follow this format: DD/MM - username / SHIP IN CAPS / number of days / cruise title / departure port DON’T FORGET THE SPACES between the / /
REMINDER Despite my requests, few people follow the requested format. Cruises that stray too far from it won’t be listed anymore—sorry about that. IMPORTANT Please respect the templates! PLEASE COPY AND PASTE THE FORMAT BELOW AND REPLACE WITH YOUR DETAILS IF YOU’RE HAVING TROUBLE DD/MM - username / SHIP IN CAPS / number of days / cruise title / departure port DON’T FORGET THE SPACES between the / / It takes time to fix mistakes, so THANKS TO EVERYONE for your help!
YOUR TURN 😉
NUMBER OF 2027 CRUISES: 1 JANUARY 14/01 - poupou10 / AZAMARA JOURNEY / 74 days / South America Tour / Miami FEBRUARY MARCH APRIL MAY JUNE JULY AUGUST SEPTEMBER OCTOBER NOVEMBER DECEMBER
1) Never "quote" the schedule when replying—this avoids any confusion. 2) Follow this format: DD/MM - username / SHIP IN CAPS / number of days / cruise title / departure port DON’T FORGET THE SPACES between the / /
REMINDER Despite my requests, few people follow the requested format. Cruises that stray too far from it won’t be listed anymore—sorry about that. IMPORTANT Please respect the templates! PLEASE COPY AND PASTE THE FORMAT BELOW AND REPLACE WITH YOUR DETAILS IF YOU’RE HAVING TROUBLE DD/MM - username / SHIP IN CAPS / number of days / cruise title / departure port DON’T FORGET THE SPACES between the / / It takes time to fix mistakes, so THANKS TO EVERYONE for your help!
YOUR TURN 😉
NUMBER OF 2027 CRUISES: 1 JANUARY 14/01 - poupou10 / AZAMARA JOURNEY / 74 days / South America Tour / Miami FEBRUARY MARCH APRIL MAY JUNE JULY AUGUST SEPTEMBER OCTOBER NOVEMBER DECEMBER
hi there
Here’s the cruise schedule for 2026.
It’s a great way to get ideas and maybe even meet up with other members.
2 essential rules:
1) never "quote" the calendar when replying—this’ll avoid any confusion 2) follow the format below DD/MM - username / SHIP IN CAPS / number of days / cruise title / departure port DON’T FORGET THE SPACES between the / /
REMINDER Despite my requests, few people follow the requested format. Cruises that stray too far from it won’t be listed anymore—sorry!PLEASE respect the templates! COPY AND PASTE THE FORMAT BELOW AND REPLACE WITH YOUR DETAILS IF YOU’RE STRUGGLING DD/MM - username / SHIP IN CAPS / number of days / cruise title / departure port DON’T FORGET THE SPACES between the / / It takes time to fix mistakes, so THANKS TO EVERYONE for your help!
YOUR TURN 😉
NUMBER OF CRUISES 2026: JANUARY FEBRUARY MARCH APRIL MAY JUNE JULY AUGUST SEPTEMBER OCTOBER NOVEMBER DECEMBER
1) never "quote" the calendar when replying—this’ll avoid any confusion 2) follow the format below DD/MM - username / SHIP IN CAPS / number of days / cruise title / departure port DON’T FORGET THE SPACES between the / /
REMINDER Despite my requests, few people follow the requested format. Cruises that stray too far from it won’t be listed anymore—sorry!PLEASE respect the templates! COPY AND PASTE THE FORMAT BELOW AND REPLACE WITH YOUR DETAILS IF YOU’RE STRUGGLING DD/MM - username / SHIP IN CAPS / number of days / cruise title / departure port DON’T FORGET THE SPACES between the / / It takes time to fix mistakes, so THANKS TO EVERYONE for your help!
YOUR TURN 😉
NUMBER OF CRUISES 2026: JANUARY FEBRUARY MARCH APRIL MAY JUNE JULY AUGUST SEPTEMBER OCTOBER NOVEMBER DECEMBER
Hi there,
We’re taking a cruise in February departing from Miami with stops in Jamaica, Colombia, Panama, Costa Rica, Honduras, and Belize.
I’m looking for advice on which excursions to pick for this cruise. Thanks!
I’m looking for advice on which excursions to pick for this cruise. Thanks!
Hi everyone, we're going on a week-long cruise and I have a question: can we travel by train and on a cruise with small refrigerated injectable syringes?
Do we need to complete any formalities?
And how should we store them?
Thanks in advance for your feedback.
Hi,
Thanks for sharing the sites to discover.
Best,
Hello,
I'm considering a cruise on the Hurtigruten Coastal Express from Bergen to Kirkenes and back to Bergen over 11 days in mid-March 2027. Has anyone already done this trip? I think it’s a great way to discover the Norwegian coast with the chance to see magnificent northern lights, but isn’t the trip a bit *too* long? There are about thirty stops, but most last only a few minutes, with just one daily stop of over 2 hours, which gives a quick glimpse of a few towns but doesn’t allow for a full excursion. Is the supplement for an outside cabin with a porthole (800 € for 2!) really worth it? It’s more pleasant than an inside cabin, but do you spend enough time in your cabin to make the most of it? Thanks for sharing your thoughts on this journey. Best regards.
I'm considering a cruise on the Hurtigruten Coastal Express from Bergen to Kirkenes and back to Bergen over 11 days in mid-March 2027. Has anyone already done this trip? I think it’s a great way to discover the Norwegian coast with the chance to see magnificent northern lights, but isn’t the trip a bit *too* long? There are about thirty stops, but most last only a few minutes, with just one daily stop of over 2 hours, which gives a quick glimpse of a few towns but doesn’t allow for a full excursion. Is the supplement for an outside cabin with a porthole (800 € for 2!) really worth it? It’s more pleasant than an inside cabin, but do you spend enough time in your cabin to make the most of it? Thanks for sharing your thoughts on this journey. Best regards.
Hi everyone! I’m used to sailing on a sailboat with two or three people—it’s amazing. But I’d love to try the experience of a cruise. Just to clarify, I’ll be going alone. My first question: are there other solo travelers on these cruises, or is it mostly couples and families?
For a first cruise, I’d prefer a short one (maximum 8 days). Do those exist? And on the smallest boat possible. I live in Marseille, so a departure from Marseille would work, but I’m open to other ports too. If you have a cruise line to recommend and a destination you’ve enjoyed, or if you’ve had a great experience on a more intimate-sized ship, I’d love to hear about it!
Thanks a million for your replies! Marie
For a first cruise, I’d prefer a short one (maximum 8 days). Do those exist? And on the smallest boat possible. I live in Marseille, so a departure from Marseille would work, but I’m open to other ports too. If you have a cruise line to recommend and a destination you’ve enjoyed, or if you’ve had a great experience on a more intimate-sized ship, I’d love to hear about it!
Thanks a million for your replies! Marie
Hi there,
We’re looking for a group of people available to share an excursion to the Trollstigen (Trolls’ Road). We’ve contacted a local provider who’s offering us the following rates: - 6,325 NOK for 4 people - 6,874 NOK for 5 to 8 people
Don’t hesitate to get in touch if you’d like to discuss! Happy planning to everyone! !
We’re looking for a group of people available to share an excursion to the Trollstigen (Trolls’ Road). We’ve contacted a local provider who’s offering us the following rates: - 6,325 NOK for 4 people - 6,874 NOK for 5 to 8 people
Don’t hesitate to get in touch if you’d like to discuss! Happy planning to everyone! !
Has anyone here ever done an excursion with privatetunisia.com?
Is it any good?
https://privatetunisia.com/fr/excursions/croisiere-carthage-sidi-bou-said
Hello,
We just returned from a cruise from 08/13/26 to 08/20/26 on the MSC ORCHESTRA with stops in Tarragona, Valencia, Livorno, Civitavecchia, Genoa, and back to Marseille. The ship was fully booked. Deck chairs were already occupied by beach towels early in the morning, and there were only 1 or 2 people in the pools... However, on the day the Italians disembarked, there were very few towels on the deck chairs. We found the Italians less talkative.
We had a balcony cabin on deck 9, starboard side. The cabin was spacious, but the sofa was facing the desk, making it a pain to watch TV (neck strain guaranteed). So, we changed the sofa’s orientation to face the TV (we put it back in place on disembarkation day). There were 325 French speakers on board, and a lot of staff from Mauritius, which made communication easier.
No annoying announcements about bingo, etc.—a nice change from COSTA.
For dinner, we were at the first sitting at 7:45 PM, at a table for 6. On the first night, we were two "gray-haired" couples at the table. The second night, two young women joined us but asked to change tables after seeing us... The show for our dinner time was at 10:15 PM and ended around 11:00 PM. We found that a bit late for us. The shows were varied and of good quality. The restaurant menus offered plenty of choices, but at the buffet at lunchtime, there were a lot of dishes with quite a few carbs. Afternoon tea from 4:30 PM to 5:30 PM included some great pastries, among other things.
We had an issue with the air conditioning and bad odors in the cabin one afternoon. I reported the problem to the reception, and staff along with our cabin steward came to check the cabin. The issue was resolved that same afternoon. Two days later, we were surprised to find a bag with items inside: 2 MSC mugs and 2 MSC thermos flasks that keep drinks hot or cold for 10 hours. It was a gift from customer service following the bad odors in our cabin. We weren’t expecting this at all and thanked MSC’s customer service.
For excursions, MSC always offers port-to-city-center transfers for 14 € per adult in Valencia and Tarragona, and 12 € per child. In Livorno, it was 10 € per adult and 7 € per child. In Civitavecchia, there was a shuttle to the train station for 6 €. On the MSC for Me app, there were "promotions" on certain excursions. We really enjoyed this cruise, but we couldn’t revisit some stops (Tarragona and Valencia) on our own because it was too hot. Great evening: Mum49
We just returned from a cruise from 08/13/26 to 08/20/26 on the MSC ORCHESTRA with stops in Tarragona, Valencia, Livorno, Civitavecchia, Genoa, and back to Marseille. The ship was fully booked. Deck chairs were already occupied by beach towels early in the morning, and there were only 1 or 2 people in the pools... However, on the day the Italians disembarked, there were very few towels on the deck chairs. We found the Italians less talkative.
We had a balcony cabin on deck 9, starboard side. The cabin was spacious, but the sofa was facing the desk, making it a pain to watch TV (neck strain guaranteed). So, we changed the sofa’s orientation to face the TV (we put it back in place on disembarkation day). There were 325 French speakers on board, and a lot of staff from Mauritius, which made communication easier.
No annoying announcements about bingo, etc.—a nice change from COSTA.
For dinner, we were at the first sitting at 7:45 PM, at a table for 6. On the first night, we were two "gray-haired" couples at the table. The second night, two young women joined us but asked to change tables after seeing us... The show for our dinner time was at 10:15 PM and ended around 11:00 PM. We found that a bit late for us. The shows were varied and of good quality. The restaurant menus offered plenty of choices, but at the buffet at lunchtime, there were a lot of dishes with quite a few carbs. Afternoon tea from 4:30 PM to 5:30 PM included some great pastries, among other things.
We had an issue with the air conditioning and bad odors in the cabin one afternoon. I reported the problem to the reception, and staff along with our cabin steward came to check the cabin. The issue was resolved that same afternoon. Two days later, we were surprised to find a bag with items inside: 2 MSC mugs and 2 MSC thermos flasks that keep drinks hot or cold for 10 hours. It was a gift from customer service following the bad odors in our cabin. We weren’t expecting this at all and thanked MSC’s customer service.
For excursions, MSC always offers port-to-city-center transfers for 14 € per adult in Valencia and Tarragona, and 12 € per child. In Livorno, it was 10 € per adult and 7 € per child. In Civitavecchia, there was a shuttle to the train station for 6 €. On the MSC for Me app, there were "promotions" on certain excursions. We really enjoyed this cruise, but we couldn’t revisit some stops (Tarragona and Valencia) on our own because it was too hot. Great evening: Mum49
We're leaving on August 25th for a Danube cruise from Vienna to Bucharest. The travel agency refuses to postpone this cruise despite navigation changes due to the exceptional drought, which include bus transfers that don’t interest us.
Have you had any experiences with this that you’d like to share?
Hi there!
I’m going on a cruise with MSC on the World Europa this coming October.
Stops: Genoa, Naples, Messina, Malta.
Has anyone visited Mount Etna and Pompeii?
Could you share some tips for each of these stops?
I’d like to explore on my own without booking the ship’s excursions.
Thanks for your advice!
hi everyone!
are there other cruise formats besides the coastal express to see the northern lights in Norway in winter?
Just back from our first cruise on the Renaissance, and I’d like to share a few thoughts about life on board. Our feelings are mixed—we wanted a change after several MSC cruises, but the value for money on this repositioning cruise left us torn.
After taking advantage of successive promotions, we finally secured a well-located balcony cabin for 2600 € (almost 50% off the brochure rate). Given the amenities and the ship’s age, this now feels like the absolute maximum we’d pay for that period.
Overall, we were happy with our vacation on board, but a few details—when added up—left us with a somewhat mixed impression.
The pros: - Ship size - Reasonable noise levels, except in the restaurants (aside from the covered pool area) - Spacious balcony cabin (20 + 5 m²) with plenty of storage and a bathtub with jets - Understated, tasteful decor - French language spoken on board - Friendly staff for the most part - 100% French-speaking clientele - Decent food with French dishes (even with an Indian chef) - Tables for two available (though the ship was full, so no changes possible) - Some high-quality shows, thanks to an excellent English-speaking troupe - Interesting lectures (especially on history and cetaceans)
The cons: - Unreliable air conditioning in common areas (you’d go from a freezing lounge to a hot one, as if the system only worked in certain spaces at certain times) - Aging ship with a few glitches (noises, AC, toilet flushes, lights) reported at reception (luckily, our only issue was the bathroom door not closing...) - Industrial, thawed-out bread and pastries (a letdown for a ship with a French image) - Limited fruit selection (often just apples and watermelon/melon) and not much variety in vegetables - Worn, sometimes stained restaurant towels
We’re not ruling out another cruise on the Renaissance—their itineraries are unique—but only at a very competitive price.
The pros: - Ship size - Reasonable noise levels, except in the restaurants (aside from the covered pool area) - Spacious balcony cabin (20 + 5 m²) with plenty of storage and a bathtub with jets - Understated, tasteful decor - French language spoken on board - Friendly staff for the most part - 100% French-speaking clientele - Decent food with French dishes (even with an Indian chef) - Tables for two available (though the ship was full, so no changes possible) - Some high-quality shows, thanks to an excellent English-speaking troupe - Interesting lectures (especially on history and cetaceans)
The cons: - Unreliable air conditioning in common areas (you’d go from a freezing lounge to a hot one, as if the system only worked in certain spaces at certain times) - Aging ship with a few glitches (noises, AC, toilet flushes, lights) reported at reception (luckily, our only issue was the bathroom door not closing...) - Industrial, thawed-out bread and pastries (a letdown for a ship with a French image) - Limited fruit selection (often just apples and watermelon/melon) and not much variety in vegetables - Worn, sometimes stained restaurant towels
We’re not ruling out another cruise on the Renaissance—their itineraries are unique—but only at a very competitive price.
Hi everyone ...
We’re planning to do the 83-day Cunard cruise ...
departing from Southampton on January 10, 2027 aboard the Queen Anne ...
has anyone done it ... or have any info ... or tips ...
for example ... deck and cabin choices ... drink packages ... excursions ... etc.
... anything good to know about this ship???
Thanks everyone ...
Hi everyone! 😊
I discovered solo cruises last year, and it was a wonderful experience. Since then, I’ve decided to do one every year, usually between October and March, departing from Marseille or Le Havre.
I travel alone, but I enjoy sharing certain moments with other travelers: having meals together, attending shows, enjoying the evening entertainment, grabbing a drink, or going on a few excursions. Of course, everyone keeps their freedom—the goal is simply to have a good time in a friendly atmosphere.
For the end of this year, I don’t have a cruise planned yet. However, I’m already booked on the MSC Magnifica from October 29 to November 3, 2027, departing from Marseille with an itinerary to Spain and Italy.
If you often travel solo or if you’re on this cruise, I’d love to chat with you before departure. Looking forward to meeting you! 🚢😊
I discovered solo cruises last year, and it was a wonderful experience. Since then, I’ve decided to do one every year, usually between October and March, departing from Marseille or Le Havre.
I travel alone, but I enjoy sharing certain moments with other travelers: having meals together, attending shows, enjoying the evening entertainment, grabbing a drink, or going on a few excursions. Of course, everyone keeps their freedom—the goal is simply to have a good time in a friendly atmosphere.
For the end of this year, I don’t have a cruise planned yet. However, I’m already booked on the MSC Magnifica from October 29 to November 3, 2027, departing from Marseille with an itinerary to Spain and Italy.
If you often travel solo or if you’re on this cruise, I’d love to chat with you before departure. Looking forward to meeting you! 🚢😊
Hi everyone,
I’m doing some research to find our dream cruise for next year and just came across this site that offers absolutely incredible packages!
For example:
https://www.cruisemonks.com/ALL-CRUISE-OFFERS?AppID%3D%20UYC6JxBtzrZEs2vD35IKg%3D%3D%26latest_deals%3D866834
Has anyone heard of this site? Looking forward to your thoughts! Best, Stéfanie
For example:
https://www.cruisemonks.com/ALL-CRUISE-OFFERS?AppID%3D%20UYC6JxBtzrZEs2vD35IKg%3D%3D%26latest_deals%3D866834
Has anyone heard of this site? Looking forward to your thoughts! Best, Stéfanie
We're considering a Danube cruise that stops in Bucharest.
Are there any travelers currently on the river, which is at its lowest level?
Hi there,
I’m taking a cruise on the Costa Pacifica in December—what should I expect in terms of rough seas?
contact me to get referred at MSC, for your first cruise or if you haven't traveled with MSC in over 5 years
Hello!
After a lot of hesitation between different cruise lines (Explora, Oceania, YC, HAL, NCL) and several destinations like Norway, Ireland, and Iceland,
I finally chose NCL’s Star for Iceland. I had already looked at this itinerary when I went to Scotland in April with CFC, but it was really expensive. You should know that CFC often offers last-minute deals 45 days before departure (the point when you can no longer cancel or modify). So, I got a great opportunity and grabbed it. Departure is on August 23rd.


I finally chose NCL’s Star for Iceland. I had already looked at this itinerary when I went to Scotland in April with CFC, but it was really expensive. You should know that CFC often offers last-minute deals 45 days before departure (the point when you can no longer cancel or modify). So, I got a great opportunity and grabbed it. Departure is on August 23rd.


Hi everyone,
I’m staying in a suite on the Pacifica in October and I can’t find any details about the suite benefits beyond the elite restaurant, the butler, and the espresso machine.
What about breakfast and meals served free in the cabin, and the spa?
Costa’s been cutting back on perks for Gold members, and it seems like suites are next.
Thanks for your replies!
Hello,
We’re back from this cruise.
Boarding in Dunkirk: The doors opened around 12 PM. Since we were a bit early, I asked if my husband, who uses a walker, could wait inside instead of outside. I left him with the two suitcases and our two backpacks in the small hall while I parked the car in the reserved CFC parking lot for 10 € per day.
The shuttle that was supposed to take people from the parking lot to the model pavilion was supposed to arrive in 5 minutes, but after 15 minutes, nothing. After waiting 15 minutes, I saw a man walking and asked if I could follow him. In 15 minutes, we arrived, and still no sign of the shuttle—it must have passed us. Arrived at the model pavilion.
My husband had already checked in the suitcases with the help of a CFC staff member. The remaining formalities were completed quickly. We were on board by 12:15 PM. Headed to the buffet on deck 11 and waited in a lounge to access our cabin.
At 2 PM, we discovered our balcony cabin on deck 9 at the rear: spacious with a large balcony compared to MSC/COSTA.
Since we were at the rear, cabin 9202, there was always an issue with elevator number 4: "priority."
Elevator number 2 stops at deck 10... and elevator number 3 was often out of order, leaving only number 1 for those with mobility issues to reach the buffet, especially for people who struggle with stairs. Note: only one child on board and lots of "gray hair."
DAY 2: At sea. Lots of activities offered.
Day 3: GOTHENBURG (Sweden). Sunny, 19°C at 11 AM.
Excursion booked with CFC: Gothenburg and Haga for all.
Interesting visit with a great guide. The HAGA district, in our opinion, is full of cobblestones and nothing special, not suitable for people using a cane or wheelchair. Elevator number 3 was out of order again.
Day 4: Copenhagen. 15°C in the morning, showers in the afternoon.
We didn’t book an excursion since we’d already stopped here with CFC in 2025, and based on advice from this forum, we took the hop-on/hop-off bus right in front of the ship. I still went to see the Little Mermaid again.
No TV, but the elevator was fixed.
DAY 5: At sea. Still no TV.
DAY 6: GDANSK (Poland). 15°C, rain all day.
There’s a shuttle to get to the city center.
We took the excursion: Panorama of Gdansk.
The guide left us at the entrance of the city center for 45 minutes, telling us what to visit. Meet-up for the rest of the tour at 3 PM. The bus left at 3:15 PM to cover 10 km to see St. Mary’s Cathedral. We arrived at 4:16 PM... The guide said there are often traffic jams in that direction. We had 10 minutes on site before heading to see the lighthouse and the Westerplatte monument, where we also had 10 minutes.
Many of us wondered why we didn’t do the tour in the opposite direction since they knew there would be traffic...
I went to reception to complain about the organization. The staff member read me the program: we were supposed to start with the lighthouse, then go to the cathedral and stay for 30 minutes before heading to the center of Gdansk for a short guided walk with some free time to buy souvenirs, etc.
The guide did the complete opposite of what was planned and didn’t even give us a guided tour—just dropped us off in the city...
DAY 7: Bornholm Island (Denmark). 14°C, a few sunny spells.
We saw in the excursions that there was a walking tour of RØNNE. So, like many others, we explored on our own. There was a small orchestra welcoming us at the port and two people with city maps. We took the shuttle to leave the port—it ran every 15 minutes. The tourist office was next to the "shuttle bus." A pleasant visit at our own pace.
DAY 8: KIEL (Germany). 18–23°C, nice weather.
We took the "Kiel for all" excursion. Great guide and interesting visits.
The port is in the city, and in 10 minutes, we were in the city center by following a blue line on the ground from the port. Elevator 3 was stuck again... and the TV was back.
DAY 9: At sea. Elevator 3 works.
DAY 10: At sea. Elevator 3 is out of order again...
DAY 11: Disembarkation in Dunkirk.
Cabins had to be vacated by 7:30 AM. Buffet open until 9 AM.
Elevator number 1 was "reserved," leaving only number 2, which doesn’t go up to deck 11... a problem for people with mobility issues who had to cross the entire deck 11 and try to use one of the four working elevators at the front, which were crowded.
My opinion: Interesting stops.
The onboard staff were always welcoming, smiling, and mostly French-speaking.
Evening shows were better than in March/April 2025—better singers, dancers, and presenters, and the costumes were improved.
I liked the "magician" shows less.
There were three onboard lectures by a very cultured person, but they went off-topic and were too historical for my taste. I didn’t attend the other two; my husband went to the second but not the third.
For this cruise, there was a bridge theme, but we’re not players or interested.
We didn’t take a drink package on board—water, coffee, tea, and herbal teas were available.
We had a water leak in our cabin the night before disembarkation. We reported it, and after the technical staff came (with a translator who didn’t speak English), we were asked to leave the cabin for a while for repairs. We went to a lounge, and after 1.5 hours, I checked in at reception. The repair took longer than expected... we had to change cabins... not ideal the night before disembarkation. No balcony cabins were available, so we got an ocean-view cabin, 6075, with a bathtub (impossible for both of us to use). We packed our suitcases, took a shower in our cabin, and moved to the new one. Noise from chairs until 12:30 AM because the cabin was under a lounge, and constant ventilation noise in the hallway... sleep was hard to come by. Disembarkation: Well organized. We were helped with transporting the two suitcases and bags to the waiting room while I took the shuttle to get the car. Guylène
We had a water leak in our cabin the night before disembarkation. We reported it, and after the technical staff came (with a translator who didn’t speak English), we were asked to leave the cabin for a while for repairs. We went to a lounge, and after 1.5 hours, I checked in at reception. The repair took longer than expected... we had to change cabins... not ideal the night before disembarkation. No balcony cabins were available, so we got an ocean-view cabin, 6075, with a bathtub (impossible for both of us to use). We packed our suitcases, took a shower in our cabin, and moved to the new one. Noise from chairs until 12:30 AM because the cabin was under a lounge, and constant ventilation noise in the hallway... sleep was hard to come by. Disembarkation: Well organized. We were helped with transporting the two suitcases and bags to the waiting room while I took the shuttle to get the car. Guylène
Hi there,
I'm looking at a cruise in the north.Which one do you think is more interesting? Thanks
Hello
We’re taking an MSC cruise in May, and after the Cinque Terre, we’ll be stopping in Naples. We’d like to know if it’s possible to walk out of the port quickly and reach a nice area of Naples on foot (we’re two older people). While we’re at it, I’ll ask the same question for Palermo, since we’ll be there the next day. Thanks for your replies.
We’re taking an MSC cruise in May, and after the Cinque Terre, we’ll be stopping in Naples. We’d like to know if it’s possible to walk out of the port quickly and reach a nice area of Naples on foot (we’re two older people). While we’re at it, I’ll ask the same question for Palermo, since we’ll be there the next day. Thanks for your replies.
hi,
I’m leaving Hamburg for Iceland at the end of July. The boat arrives in Reykjavik on Tuesday, August 4th at 8 AM, and I’d like to book a day trip like the Golden Circle or Secret Lagoon… The sites like GetYourGuide and others list departures at 8 AM. If you’ve used these sites with the MSC Preziosa, could you let me know how to go about it?
Thanks! 😉
allyMB007
Hi
Has anyone taken the CFC recently?
Thoughts?
Thanks
Thoughts?
Thanks
Hello everyone,
It’s with immense sadness that I learned this morning of the passing of our friend Nathalie (nadu). Many of us knew her through this forum, which she loved so much. She enjoyed reading your travel stories, joining discussions, sharing her cruise reviews, and offering valuable advice—always with kindness, gentleness, and discretion.
For me, Nathalie was so much more than just a cruise enthusiast. She was a friend, a deeply kind person who was always there to listen, despite the many health challenges she faced with tremendous courage. We corresponded regularly, and sometimes we had the chance to visit each other’s homes or attend the cruise show together with our respective husbands.
We shared a common dream: when we both retired, we had planned to finally go on a cruise together. Life had other plans, and that trip will forever remain a journey we never had the chance to take. That thought weighs heavily on my heart today.
I’ll remember her as a gentle, generous woman who was always ready to help others. Her presence on this forum will leave a huge void, just as her friendship has in my life.
I send my sincerest thoughts to her husband, her family, and all those who had the chance to know her.
Fair winds, Nathalie. I like to think you’re now sailing on an infinitely calm sea, under an eternally blue sky. You’ll remain in our thoughts and hearts every time we talk about cruises or set off on a new journey.
Rest in peace, Nathalie.
For those who’d like to send a message of comfort and sympathy to her husband, you can send me a PM, and I’ll pass it along. THANK YOU
For me, Nathalie was so much more than just a cruise enthusiast. She was a friend, a deeply kind person who was always there to listen, despite the many health challenges she faced with tremendous courage. We corresponded regularly, and sometimes we had the chance to visit each other’s homes or attend the cruise show together with our respective husbands.
We shared a common dream: when we both retired, we had planned to finally go on a cruise together. Life had other plans, and that trip will forever remain a journey we never had the chance to take. That thought weighs heavily on my heart today.
I’ll remember her as a gentle, generous woman who was always ready to help others. Her presence on this forum will leave a huge void, just as her friendship has in my life.
I send my sincerest thoughts to her husband, her family, and all those who had the chance to know her.
Fair winds, Nathalie. I like to think you’re now sailing on an infinitely calm sea, under an eternally blue sky. You’ll remain in our thoughts and hearts every time we talk about cruises or set off on a new journey.
Rest in peace, Nathalie.
For those who’d like to send a message of comfort and sympathy to her husband, you can send me a PM, and I’ll pass it along. THANK YOU
Hello everyone,
So happy to be back on this Forum!
We’re heading off on another cruise—our 7th—after a 5-year break...
We’ll be leaving from Venice on April 26th with stops in Kotor, Mykonos, Santorini, and Ancona.
Could you help me plan the stops by sharing tips, tricks, and advice?
For those who already know me, you know we prefer not to take the cruise line’s excursions but instead organize everything ourselves.
Thanks in advance to everyone, and looking forward to chatting with you all!